# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=225 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 226 --- ## [Double sent emails](https://forum.mautic.org/t/double-sent-emails/8490)
**Author:** [@matt\_spank](https://forum.mautic.org/u/matt_spank)\ **Replies:** 1\ **Last updated:** [May 12, 2017, 2:47pm UTC](https://forum.mautic.org/t/double-sent-emails/8490 "2017-05-12T14:47:25Z")
Hi! I have problems with campaigns and email sending. I set up newsletter campaign in April and now one in May. Each camapign contains ca. 2.000 contacts. The campaign runs perfectly, including segments sw… --- ## [When used SMTP settings mail received in SPAM Folder](https://forum.mautic.org/t/when-used-smtp-settings-mail-received-in-spam-folder/8485)
**Author:** [@maheshprabhu](https://forum.mautic.org/u/maheshprabhu)\ **Replies:** 2\ **Last updated:** [May 12, 2017, 12:12pm UTC](https://forum.mautic.org/t/when-used-smtp-settings-mail-received-in-spam-folder/8485 "2017-05-12T12:12:58Z")
When I used SMTP authentication for sending mail from Mautic, it end up into SPAM folder. While investigated mails received are not having Message Headers. Can anybody help how I can solve this issue. --- ## [Dynamic Content, Email Field Behaviors Fail](https://forum.mautic.org/t/dynamic-content-email-field-behaviors-fail/8479)
**Author:** [@goodmarketing](https://forum.mautic.org/u/goodmarketing)\ **Replies:** 1\ **Last updated:** [May 11, 2017, 7:19pm UTC](https://forum.mautic.org/t/dynamic-content-email-field-behaviors-fail/8479 "2017-05-11T19:19:18Z")
My mautic gif works; returns code 200 -I have a campaign that sends an email with a link to a landing page. This landing page has a form in it, as well as dynamic content. the form: -the form has a “name” field… --- ## [Report filter - field contains (substring) ?](https://forum.mautic.org/t/report-filter-field-contains-substring/8477)
**Author:** [@denispavliha](https://forum.mautic.org/u/denispavliha)\ **Replies:** 1\ **Last updated:** [May 11, 2017, 6:33pm UTC](https://forum.mautic.org/t/report-filter-field-contains-substring/8477 "2017-05-11T18:33:13Z")
Any idea on how could I define a filter used by a report where I could filter by UTM tags in the hit URL ? So basically I want to filter out page hits where &utm\_campaign=something Thanks for your help. Best,… --- ## [Problem with cron jobs](https://forum.mautic.org/t/problem-with-cron-jobs/8452)
**Author:** [@giuliusmautic12](https://forum.mautic.org/u/giuliusmautic12)\ **Replies:** 4\ **Last updated:** [May 11, 2017, 5:16pm UTC](https://forum.mautic.org/t/problem-with-cron-jobs/8452 "2017-05-11T17:16:45Z")
Hi We are using version 2.8.0 of mautic and for cron jobs we use the php script reported below. Code: \ **Author:** [@eplaku](https://forum.mautic.org/u/eplaku)\ **Replies:** 7\ **Last updated:** [May 11, 2017, 4:06pm UTC](https://forum.mautic.org/t/tracking-code-too-slow-according-to-gtmetrix/8244 "2017-05-11T16:06:44Z") Hi everyone, I’ve been testing my site speed recently and one of the issues I’ve noticed was how slow the tracking code under “mtc.js” is too slow by several seconds. I’m hosted on A2Hosting Wordpress Site wh… --- ## [Extremly slow Dashboard](https://forum.mautic.org/t/extremly-slow-dashboard/7378)
**Author:** [@florian.nicolas](https://forum.mautic.org/u/florian.nicolas)\ **Replies:** 9\ **Last updated:** [May 11, 2017, 4:04pm UTC](https://forum.mautic.org/t/extremly-slow-dashboard/7378 "2017-05-11T16:04:30Z")
Hi, I have a problem that I cannot explain. Every time I go on the dashboard, the page takes a very long time to load. Then Mautic works normally. Any idea will be great ! --- ## [Browser Caching?](https://forum.mautic.org/t/browser-caching/8280)
**Author:** [@tdlabs](https://forum.mautic.org/u/tdlabs)\ **Replies:** 2\ **Last updated:** [May 11, 2017, 3:44pm UTC](https://forum.mautic.org/t/browser-caching/8280 "2017-05-11T15:44:06Z")
Mautic is bringing my site back to the stoneage. Where can I enable browser caching for the forms so that I stop getting penalized by google for slow page speeds? Thank you --- ## [Refresh cached data in CRON job](https://forum.mautic.org/t/refresh-cached-data-in-cron-job/7468)
**Author:** [@florian.nicolas](https://forum.mautic.org/u/florian.nicolas)\ **Replies:** 2\ **Last updated:** [May 11, 2017, 3:40pm UTC](https://forum.mautic.org/t/refresh-cached-data-in-cron-job/7468 "2017-05-11T15:40:54Z")
Hi ! I think I understand that mautic have cached datas on database to speedup the load of some charts and tables. We can setup the "Cached data timeout " in Mautic configuration. My problem is, each time the… --- ## [2.8.0 - tracking pixel link in emails](https://forum.mautic.org/t/2-8-0-tracking-pixel-link-in-emails/8374)
**Author:** [@jCst](https://forum.mautic.org/u/jCst)\ **Replies:** 9\ **Last updated:** [May 11, 2017, 2:26pm UTC](https://forum.mautic.org/t/2-8-0-tracking-pixel-link-in-emails/8374 "2017-05-11T14:26:10Z")
In my instance of Mautic, installed on a subirectory Code: /m of my main domain, the traking link automatically inserted on the out-going emails has the wrong path. Code: My Mautic installation is: Code: ht… --- ## [mautic-form.js Failed to load resource](https://forum.mautic.org/t/mautic-form-js-failed-to-load-resource/7770)
**Author:** [@tfoulkes](https://forum.mautic.org/u/tfoulkes)\ **Replies:** 5\ **Last updated:** [May 11, 2017, 2:24pm UTC](https://forum.mautic.org/t/mautic-form-js-failed-to-load-resource/7770 "2017-05-11T14:24:16Z")
I am having a weird issue with a JS script not being found when I load my Mautic form in a modal. I have a Mautic form that is in a modal that is created in the focus items section. My site is running on Wordpress and … --- ## [email notifications to ADMIN](https://forum.mautic.org/t/email-notifications-to-admin/8475)
**Author:** [@getclients](https://forum.mautic.org/u/getclients)\ **Replies:** 1\ **Last updated:** [May 11, 2017, 11:01am UTC](https://forum.mautic.org/t/email-notifications-to-admin/8475 "2017-05-11T11:01:16Z")
Hi I use Mautic to generate leads for my consulting business so everytime i get a new opt in, the subscriber gets an automated email \*works great… But… i also need an email notification sent to my mautic a… --- ## [Mautic Bitnami AWS stack](https://forum.mautic.org/t/mautic-bitnami-aws-stack/8473)
**Author:** [@radu.zlatianu](https://forum.mautic.org/u/radu.zlatianu)\ **Replies:** 1\ **Last updated:** [May 11, 2017, 8:38am UTC](https://forum.mautic.org/t/mautic-bitnami-aws-stack/8473 "2017-05-11T08:38:12Z")
Hello! I installed Mautic Bitnami 2.7.1 on AWS and I was wondering if the cron jobs are included (there is no documentation on it). If not how I can deploy them on AWS? --- ## [Campaign work flow not working](https://forum.mautic.org/t/campaign-work-flow-not-working/8460)
**Author:** [@maheshprabhu](https://forum.mautic.org/u/maheshprabhu)\ **Replies:** 2\ **Last updated:** [May 11, 2017, 8:02am UTC](https://forum.mautic.org/t/campaign-work-flow-not-working/8460 "2017-05-11T08:02:15Z")
Can any body help on this issue. Campaign not working in following work flow Create a segment Sent a email template open email and submit a form move to other segment. if not read/open email send a mail after… --- ## [Manaullay add lead to list](https://forum.mautic.org/t/manaullay-add-lead-to-list/8468)
**Author:** [@katalysis](https://forum.mautic.org/u/katalysis)\ **Replies:** 2\ **Last updated:** [May 11, 2017, 5:30am UTC](https://forum.mautic.org/t/manaullay-add-lead-to-list/8468 "2017-05-11T05:30:09Z")
Is there a way to manually add an existing lead to a list in Mautic? --- ## [How to migrate mautic ?](https://forum.mautic.org/t/how-to-migrate-mautic/8461)
**Author:** [@pboisdenghien](https://forum.mautic.org/u/pboisdenghien)\ **Replies:** 3\ **Last updated:** [May 10, 2017, 6:37pm UTC](https://forum.mautic.org/t/how-to-migrate-mautic/8461 "2017-05-10T18:37:10Z")
We are trying to migrate a mautic already installed and running from mautic.net to Bitnami Cloud hosting. I have a SQL export but we are not able to do the import in the new instance. I am wondered if you could explain… --- ## [Mautic self hosted installation](https://forum.mautic.org/t/mautic-self-hosted-installation/8471)
**Author:** [@Aneta](https://forum.mautic.org/u/Aneta)\ **Replies:** 1\ **Last updated:** [May 10, 2017, 3:10pm UTC](https://forum.mautic.org/t/mautic-self-hosted-installation/8471 "2017-05-10T15:10:29Z")
Hi @escopecz , I have a question to you. Self-hosted installation of Mautic. Can I do it on Hyper-V virtual machine? On Bitnami they have written: Virtual Machines compatible with Oracle VirtualBox and VMware vSpher… --- ## [Weight of winner in A/B test](https://forum.mautic.org/t/weight-of-winner-in-a-b-test/8431)
**Author:** [@Antonio\_Lazzari](https://forum.mautic.org/u/Antonio_Lazzari)\ **Replies:** 3\ **Last updated:** [May 10, 2017, 3:00pm UTC](https://forum.mautic.org/t/weight-of-winner-in-a-b-test/8431 "2017-05-10T15:00:23Z")
Hi guys I think I have the ideas a bit confused about the A / B tests. I would like to send an email by making an A / B Test. So I prepare the two emails and set as 50% weight. My pool of users is 300. How many peopl… --- ## [Connect to Redis](https://forum.mautic.org/t/connect-to-redis/8469)
**Author:** [@bloom360](https://forum.mautic.org/u/bloom360)\ **Replies:** 1\ **Last updated:** [May 10, 2017, 2:40pm UTC](https://forum.mautic.org/t/connect-to-redis/8469 "2017-05-10T14:40:32Z")
Hi, Does anyone have info how to connect Mautic to Redis, especially with AUTH / password and UNIX socket? Many thanks! --- ## [Condition in campaign don't update ans reinitialize](https://forum.mautic.org/t/condition-in-campaign-dont-update-ans-reinitialize/8467)
**Author:** [@JBMKL](https://forum.mautic.org/u/JBMKL)\ **Replies:** 2\ **Last updated:** [May 10, 2017, 2:13pm UTC](https://forum.mautic.org/t/condition-in-campaign-dont-update-ans-reinitialize/8467 "2017-05-10T14:13:20Z")
Hello, I have a strange problem. I use a boolean personal field, we can call it “my field” l have a campaign I want to add a condition based on this field. The modal box opens I put “my field” “equals… --- ## [Creating campaign flow](https://forum.mautic.org/t/creating-campaign-flow/8443)
**Author:** [@awurman](https://forum.mautic.org/u/awurman)\ **Replies:** 2\ **Last updated:** [May 10, 2017, 10:28am UTC](https://forum.mautic.org/t/creating-campaign-flow/8443 "2017-05-10T10:28:28Z")
Hi! im trying to create a campaing with this logic: Complete form 1 Send thanks email for completing form 1 Wait 1 day Send email for completing form 2 If he opens the email and complete form 2, send thanks… --- ## [Social Media Plugins: Connection Timeout](https://forum.mautic.org/t/social-media-plugins-connection-timeout/8462)
**Author:** [@atiquegothe](https://forum.mautic.org/u/atiquegothe)\ **Replies:** 1\ **Last updated:** [May 10, 2017, 10:19am UTC](https://forum.mautic.org/t/social-media-plugins-connection-timeout/8462 "2017-05-10T10:19:19Z")
Hi there. I am a new user and I have managed to install Mautic on Ubuntu 17 server and running it through Amazon AWS. The social media plugins are not working. I entered the client id & password and it shows “Authori… --- ## [Errors after update (OneSignalSDKWorker), but not using OneSignal](https://forum.mautic.org/t/errors-after-update-onesignalsdkworker-but-not-using-onesignal/8453)
**Author:** [@VincentBib](https://forum.mautic.org/u/VincentBib)\ **Replies:** 2\ **Last updated:** [May 10, 2017, 9:13am UTC](https://forum.mautic.org/t/errors-after-update-onesignalsdkworker-but-not-using-onesignal/8453 "2017-05-10T09:13:33Z")
Hello I’v updated to 2.8 and i get these error in the console. OneSignalSDKWorker.js:1 A bad HTTP response code (404) was received when fetching the script. OneSignalSDKWorker.js Failed to load resource: net:… --- ## [Mautic Cloud to Hubspot CRM not working](https://forum.mautic.org/t/mautic-cloud-to-hubspot-crm-not-working/8459)
**Author:** [@kevincarney](https://forum.mautic.org/u/kevincarney)\ **Replies:** 1\ **Last updated:** [May 10, 2017, 12:12am UTC](https://forum.mautic.org/t/mautic-cloud-to-hubspot-crm-not-working/8459 "2017-05-10T00:12:57Z")
It used to work, back in December. Now when I look in the HubSpot plugin on my Mautic Cloud instance I can see the Hubspot API Key is properly set, but I can not map any fields. When I select the tab “Contac… --- ## [Campaign Email Automation Problems](https://forum.mautic.org/t/campaign-email-automation-problems/8131)
**Author:** [@launchgo](https://forum.mautic.org/u/launchgo)\ **Replies:** 6\ **Last updated:** [May 9, 2017, 9:56pm UTC](https://forum.mautic.org/t/campaign-email-automation-problems/8131 "2017-05-09T21:56:04Z")
Hello, I have set up a campaign and some of the automated options like tagging them as a certain segment work just fine, but the emails are not triggered. Emails worked with a standalone form & adding an action… --- ## [Salesforce Campaigns Integration](https://forum.mautic.org/t/salesforce-campaigns-integration/8457)
**Author:** [@mikal](https://forum.mautic.org/u/mikal)\ **Replies:** 1\ **Last updated:** [May 9, 2017, 8:27pm UTC](https://forum.mautic.org/t/salesforce-campaigns-integration/8457 "2017-05-09T20:27:49Z")
Hey all, Struggling here with 2.8. Doesn’t seem that the new integration with Salesforce Campaigns is appearing / working for me. I’ve followed the integration instructions with Salesforce on the help page, but when… --- ## [API integration with Joomla and Prestashop](https://forum.mautic.org/t/api-integration-with-joomla-and-prestashop/8456)
**Author:** [@Marek](https://forum.mautic.org/u/Marek)\ **Replies:** 1\ **Last updated:** [May 9, 2017, 7:22pm UTC](https://forum.mautic.org/t/api-integration-with-joomla-and-prestashop/8456 "2017-05-09T19:22:59Z")
Hello, I’m trying to integrate mautic with joomla module and I get this error when I click Authorise button: The requested URL /oauth/v2/authorize?client\_id=1\_41kfxfyyhzuo48w4cw0co4ok8gg0gogkkg80o0owgc8s4csosw&red… --- ## [? About Amazon SES & G Suite](https://forum.mautic.org/t/about-amazon-ses-g-suite/8455)
**Author:** [@dax702](https://forum.mautic.org/u/dax702)\ **Replies:** 4\ **Last updated:** [May 9, 2017, 6:39pm UTC](https://forum.mautic.org/t/about-amazon-ses-g-suite/8455 "2017-05-09T18:39:15Z")
Hi, I’m just getting started with self-hosted Mautic. I’m familiar with setting up Amazon SES for sending. But I’m not sure about the bounce handling issue. I use G Suite gmail for my domain (one account, using several … --- ## [Who can install mautic for me](https://forum.mautic.org/t/who-can-install-mautic-for-me/5411)
**Author:** [@andreas.raupach](https://forum.mautic.org/u/andreas.raupach)\ **Replies:** 4\ **Last updated:** [May 9, 2017, 6:32pm UTC](https://forum.mautic.org/t/who-can-install-mautic-for-me/5411 "2017-05-09T18:32:29Z")
I am looking for somebody, who can install mautic for me on my virtual server - including the integration of amazon ses. If you offer this service, please pm me with your price quote. kind regards Andreas --- ## [Mailchimp plugin callback throws error](https://forum.mautic.org/t/mailchimp-plugin-callback-throws-error/7237)
**Author:** [@cedricdegruyter](https://forum.mautic.org/u/cedricdegruyter)\ **Replies:** 3\ **Last updated:** [May 9, 2017, 11:36am UTC](https://forum.mautic.org/t/mailchimp-plugin-callback-throws-error/7237 "2017-05-09T11:36:33Z")
Tried to connect Mailchimp to Mautic. After clicking the button “Authorize App”, Mailchimp asks me to login, after which I get this error: Can anybody help? Cheers! [Previous page](https://forum.mautic.org/c/support/8.md?page=224) [Next page](https://forum.mautic.org/c/support/8.md?page=226)