# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=226 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 227 --- ## [Autofill form in Focus item](https://forum.mautic.org/t/autofill-form-in-focus-item/8437)
**Author:** [@cedricdegruyter](https://forum.mautic.org/u/cedricdegruyter)\ **Replies:** 1\ **Last updated:** [May 8, 2017, 10:38am UTC](https://forum.mautic.org/t/autofill-form-in-focus-item/8437 "2017-05-08T10:38:39Z")
Does anybody know whether I can have a form autofilled when used in a Focus Item? It works fine in a landing page, but I can’t get it to work in the modal pop-up. Thank you very much! /Cedric --- ## [/api/contacts/ID/points/plus/POINTS](https://forum.mautic.org/t/api-contacts-id-points-plus-points/8430)
**Author:** [@denispavliha](https://forum.mautic.org/u/denispavliha)\ **Replies:** 5\ **Last updated:** [May 7, 2017, 6:40pm UTC](https://forum.mautic.org/t/api-contacts-id-points-plus-points/8430 "2017-05-07T18:40:01Z")
I am receiving 404 on a PATCH call to /api/contacts/ID/points/plus/POINTS - anyone else? It’s straight from the API documentation, though… Best, D. --- ## [Mautic Tags from thrive](https://forum.mautic.org/t/mautic-tags-from-thrive/8427)
**Author:** [@amandubey](https://forum.mautic.org/u/amandubey)\ **Replies:** 1\ **Last updated:** [May 6, 2017, 5:29am UTC](https://forum.mautic.org/t/mautic-tags-from-thrive/8427 "2017-05-06T05:29:28Z")
Hi Paul, i am using thrive quiz builder and have the same question as you posted, i saw that no one from support replied, but wanted to check if you were able to find any solutions to sending tags to mautic? Regards, … --- ## [DKIM and Mautic.net free delete account](https://forum.mautic.org/t/dkim-and-mautic-net-free-delete-account/8425)
**Author:** [@atraylen](https://forum.mautic.org/u/atraylen)\ **Replies:** 1\ **Last updated:** [May 6, 2017, 12:26am UTC](https://forum.mautic.org/t/dkim-and-mautic-net-free-delete-account/8425 "2017-05-06T00:26:40Z")
Hi, In setting up a Mautic free account i didn’t record the DKIM keys required for the A records thinking I could do that at some point later in the setup procedure. Having now created an account , I cannot get acces… --- ## [OneSignal errors](https://forum.mautic.org/t/onesignal-errors/8404)
**Author:** [@OA\_Andrew](https://forum.mautic.org/u/OA_Andrew)\ **Replies:** 3\ **Last updated:** [May 5, 2017, 3:31pm UTC](https://forum.mautic.org/t/onesignal-errors/8404 "2017-05-05T15:31:27Z")
Hi Guys After upgrading to 2.8.0 we now get the following errors on all our pages where the tracking js is loaded. Note that we never enabled OneSignal ourselves. I’m assuming it has something to do with what was … --- ## [All my account information is gone](https://forum.mautic.org/t/all-my-account-information-is-gone/8414)
**Author:** [@contato-es](https://forum.mautic.org/u/contato-es)\ **Replies:** 3\ **Last updated:** [May 5, 2017, 11:06am UTC](https://forum.mautic.org/t/all-my-account-information-is-gone/8414 "2017-05-05T11:06:32Z")
Good Morning, All my account data is gone, I'd like to know what happened to my account. Login: contato@psyalive.com --- ## [Mautic rest api not working](https://forum.mautic.org/t/mautic-rest-api-not-working/7986)
**Author:** [@Sivananda\_Perumal](https://forum.mautic.org/u/Sivananda_Perumal)\ **Replies:** 7\ **Last updated:** [May 5, 2017, 8:35am UTC](https://forum.mautic.org/t/mautic-rest-api-not-working/7986 "2017-05-05T08:35:45Z")
Hi, I’m having my external site. I want to export the users of my site to mautic. So, I decided to do with mautic rest API calls. To create the contact I send the data like Code: $data = array ( 'firstname' =\> … --- ## [Error 404 After Adding Cron Jobs](https://forum.mautic.org/t/error-404-after-adding-cron-jobs/8422)
**Author:** [@vik](https://forum.mautic.org/u/vik)\ **Replies:** 1\ **Last updated:** [May 5, 2017, 2:57am UTC](https://forum.mautic.org/t/error-404-after-adding-cron-jobs/8422 "2017-05-05T02:57:59Z")
Hello I added the cron jobs as per directions on page: https://mautic.org/docs/en/setup/getting\_started.html (Step 2) Soon after I received a Cron Demon email stating that: Subject: Cron php /path/to/maut… --- ## [Mautic's mail sender](https://forum.mautic.org/t/mautics-mail-sender/8420)
**Author:** [@unicom3](https://forum.mautic.org/u/unicom3)\ **Replies:** 1\ **Last updated:** [May 5, 2017, 12:36am UTC](https://forum.mautic.org/t/mautics-mail-sender/8420 "2017-05-05T00:36:05Z")
I installed Mautic on my server and it works - except I can’t save emails, etc. I see other users have the same problem. Even with the upgrades, the problem still exists (for some). I couldn’t find any definite answers t… --- ## [Need to filtered contacts in position field](https://forum.mautic.org/t/need-to-filtered-contacts-in-position-field/8417)
**Author:** [@derrickgupta](https://forum.mautic.org/u/derrickgupta)\ **Replies:** 2\ **Last updated:** [May 4, 2017, 8:32pm UTC](https://forum.mautic.org/t/need-to-filtered-contacts-in-position-field/8417 "2017-05-04T20:32:12Z")
We have 35000 contacts in our segment which contain mix of job titles. we would like to filter all contacts which contain marketing in their job title to filter out. how can we do this? I can not see any option in filter… --- ## [Mautic 2.8 - Form no redirect](https://forum.mautic.org/t/mautic-2-8-form-no-redirect/8415)
**Author:** [@giuliusmautic12](https://forum.mautic.org/u/giuliusmautic12)\ **Replies:** 1\ **Last updated:** [May 4, 2017, 1:28pm UTC](https://forum.mautic.org/t/mautic-2-8-form-no-redirect/8415 "2017-05-04T13:28:06Z")
Form embedded manual mode no working redirect URL Fomr embedded javascript redirect URL is OK but if a mandatory field is not filled up, no display “This is required.”. Is there anyone who has a solution? Thank y… --- ## [Mautic 2.7.1 - Problem with Drag and drop, build Editor](https://forum.mautic.org/t/mautic-2-7-1-problem-with-drag-and-drop-build-editor/8211)
**Author:** [@giuliusmautic12](https://forum.mautic.org/u/giuliusmautic12)\ **Replies:** 10\ **Last updated:** [May 4, 2017, 5:19am UTC](https://forum.mautic.org/t/mautic-2-7-1-problem-with-drag-and-drop-build-editor/8211 "2017-05-04T05:19:12Z")
Problem with Editor Mautic 2.7.1 for to build email and landing page. Drag and drop NO working! How to solve this problem? Thank you in advance! --- ## [There are no pending Emails](https://forum.mautic.org/t/there-are-no-pending-emails/8413)
**Author:** [@rahulteja](https://forum.mautic.org/u/rahulteja)\ **Replies:** 1\ **Last updated:** [May 3, 2017, 2:01pm UTC](https://forum.mautic.org/t/there-are-no-pending-emails/8413 "2017-05-03T14:01:51Z")
Hi, I’m sending mails to my contact list. Those contacts are grouped under DEMO\_SEGMENT , and I’m adding this demo\_segment while creating Channels–\> Email. After sending 3 times using that demo\_segment, I’m seeing… --- ## [unsubcribe campaign](https://forum.mautic.org/t/unsubcribe-campaign/8403)
**Author:** [@oriolvalero5](https://forum.mautic.org/u/oriolvalero5)\ **Replies:** 2\ **Last updated:** [May 3, 2017, 1:36pm UTC](https://forum.mautic.org/t/unsubcribe-campaign/8403 "2017-05-03T13:36:25Z")
Hi guys! I have a question related with unsubscribe system. I have my form and also my landing for the form. My questions is how to move people that sumbit the form to a stage to not contact them throught a c… --- ## [There are no pending contact](https://forum.mautic.org/t/there-are-no-pending-contact/5292)
**Author:** [@vectorbross](https://forum.mautic.org/u/vectorbross)\ **Replies:** 11\ **Last updated:** [May 3, 2017, 6:50am UTC](https://forum.mautic.org/t/there-are-no-pending-contact/5292 "2017-05-03T06:50:53Z")
I tried to send an email campaign to a segment with 2 contacts but I get this message: ‘There are no pending contacts.’ What does this mean? When is a contact pending? --- ## [Action +1 point at each email.](https://forum.mautic.org/t/action-1-point-at-each-email/8399)
**Author:** [@leonardoborlot](https://forum.mautic.org/u/leonardoborlot)\ **Replies:** 2\ **Last updated:** [May 3, 2017, 6:47am UTC](https://forum.mautic.org/t/action-1-point-at-each-email/8399 "2017-05-03T06:47:28Z")
hi guys. How can I configura my actions to add +1 point at each email opened from a contact? If I configure without pointing a e-mail name, the mautic add 1 point one time if the lead open any e-mail. But, this… --- ## [Need help sending marketing emails manually](https://forum.mautic.org/t/need-help-sending-marketing-emails-manually/6988)
**Author:** [@chris.compute](https://forum.mautic.org/u/chris.compute)\ **Replies:** 3\ **Last updated:** [May 3, 2017, 5:01am UTC](https://forum.mautic.org/t/need-help-sending-marketing-emails-manually/6988 "2017-05-03T05:01:06Z")
I am trying to send emails manually that will be marketing/promotional emails to my old users. i have about 20000 plus users. i would like to manually send emails as and when required every fifteen days. i am confused al… --- ## [Fullcontact Pluign don´t Callback](https://forum.mautic.org/t/fullcontact-pluign-don-t-callback/6715)
**Author:** [@leonardoborlot](https://forum.mautic.org/u/leonardoborlot)\ **Replies:** 15\ **Last updated:** [May 2, 2017, 3:26pm UTC](https://forum.mautic.org/t/fullcontact-pluign-don-t-callback/6715 "2017-05-02T15:26:48Z")
Hi guys I have installed ths Clearbit and the Fullcontact plugin. The clear bit, are working fine, but the Fullcontact theres any problem… When I try send the leads for fullcontact this work well, on the f… --- ## [Contact source and request dynamic content don't colaborate](https://forum.mautic.org/t/contact-source-and-request-dynamic-content-dont-colaborate/8398)
**Author:** [@icracco](https://forum.mautic.org/u/icracco)\ **Replies:** 1\ **Last updated:** [May 2, 2017, 9:43am UTC](https://forum.mautic.org/t/contact-source-and-request-dynamic-content-dont-colaborate/8398 "2017-05-02T09:43:29Z")
Hi, I’ve been testing the Dynamic Content in mautic, but don’t seem to manage to get de dynamic content visible on my website. Campaign is built Code is embedded on the website When i visit the website (not logg… --- ## [Creating Campaign through rest API throws At least one event is required](https://forum.mautic.org/t/creating-campaign-through-rest-api-throws-at-least-one-event-is-required/8396)
**Author:** [@jsrosas](https://forum.mautic.org/u/jsrosas)\ **Replies:** 1\ **Last updated:** [May 2, 2017, 9:00am UTC](https://forum.mautic.org/t/creating-campaign-through-rest-api-throws-at-least-one-event-is-required/8396 "2017-05-02T09:00:28Z")
Hi all, Thanks in advance for any help you can give me. I am trying to create a new campaign using the API from a custom CRM. I am sending my request through GuzzleHttp with an array as follows(per Mautic documentat… --- ## [Automatically add newsletter subscribers from Magento to Mautic](https://forum.mautic.org/t/automatically-add-newsletter-subscribers-from-magento-to-mautic/8389)
**Author:** [@stigks](https://forum.mautic.org/u/stigks)\ **Replies:** 4\ **Last updated:** [May 2, 2017, 4:21am UTC](https://forum.mautic.org/t/automatically-add-newsletter-subscribers-from-magento-to-mautic/8389 "2017-05-02T04:21:09Z")
We are using Magento CE 1.9.3.2 and OroCRM. OroCRM gives us the necessary capabilities to segment (RFM-segment) those who already have made a purchase and follow them up with use of marketing lists. But OroCRM doesn’t he… --- ## [2.8.0 Upgrade No Longer Sends Broadcasts](https://forum.mautic.org/t/2-8-0-upgrade-no-longer-sends-broadcasts/8395)
**Author:** [@emrl](https://forum.mautic.org/u/emrl)\ **Replies:** 1\ **Last updated:** [May 1, 2017, 9:34pm UTC](https://forum.mautic.org/t/2-8-0-upgrade-no-longer-sends-broadcasts/8395 "2017-05-01T21:34:43Z")
We are having issues with scheduled emails not being sent… We can manually send, but the Code: mautic:broadcasts:send command does not seem to be working. We setup a new Segment Email, assign a segment list to it, … --- ## [Editing Live Campaign](https://forum.mautic.org/t/editing-live-campaign/8355)
**Author:** [@xenpanda](https://forum.mautic.org/u/xenpanda)\ **Replies:** 5\ **Last updated:** [May 1, 2017, 6:46am UTC](https://forum.mautic.org/t/editing-live-campaign/8355 "2017-05-01T06:46:07Z")
I have a campaign that is and has been live for a couple of weeks. Initially the campaign contained 2 emails. These were set to fire on specific dates. After week one worked as expected I went into the campaign agai… --- ## [Synchronisation of last active date and contact history](https://forum.mautic.org/t/synchronisation-of-last-active-date-and-contact-history/8228)
**Author:** [@wiseo](https://forum.mautic.org/u/wiseo)\ **Replies:** 3\ **Last updated:** [April 30, 2017, 7:38pm UTC](https://forum.mautic.org/t/synchronisation-of-last-active-date-and-contact-history/8228 "2017-04-30T19:38:57Z")
Hello community, I have a problem with my contact history & last active date on www.wiseo.be which are not equal. I don’t see activity in the history of this last active moment. See screenshots. http://i… --- ## [Dynamic name fall back](https://forum.mautic.org/t/dynamic-name-fall-back/8387)
**Author:** [@fahed](https://forum.mautic.org/u/fahed)\ **Replies:** 2\ **Last updated:** [April 30, 2017, 6:28pm UTC](https://forum.mautic.org/t/dynamic-name-fall-back/8387 "2017-04-30T18:28:44Z")
When customising an email with “Hi {contactfield=firstname},” what can I do to fall back on “there” (i.e. Hi there,) when a contact doesn’t have a first name? Can this be done without renaming everyone’s first name … --- ## [Mautic and Facebook, where to start?](https://forum.mautic.org/t/mautic-and-facebook-where-to-start/6072)
**Author:** [@Elles](https://forum.mautic.org/u/Elles)\ **Replies:** 17\ **Last updated:** [April 30, 2017, 1:38pm UTC](https://forum.mautic.org/t/mautic-and-facebook-where-to-start/6072 "2017-04-30T13:38:39Z")
Hi all, I just started my Mautic adventure and i’m pretty much exited bout all the possibilities. Right now i’m stuyding the social integrations. Just finished Twitter and want to get started with Facebook. But… I ca… --- ## [AB Testing](https://forum.mautic.org/t/ab-testing/8382)
**Author:** [@mautic20](https://forum.mautic.org/u/mautic20)\ **Replies:** 2\ **Last updated:** [April 30, 2017, 5:35am UTC](https://forum.mautic.org/t/ab-testing/8382 "2017-04-30T05:35:07Z")
Hi Team, I am new in Mautic, and bit confused about the AB testing in the emails. Kindly help me with this option and suggest me how and where we can use this option… Hope you will revert soon… --- ## [Cannot send email](https://forum.mautic.org/t/cannot-send-email/6851)
**Author:** [@Intensas](https://forum.mautic.org/u/Intensas)\ **Replies:** 2\ **Last updated:** [April 29, 2017, 10:39pm UTC](https://forum.mautic.org/t/cannot-send-email/6851 "2017-04-29T22:39:18Z")
Hi, I am trying to use Mandrill to send email from my mautic. API is added and connection is verified. But sending test mail throws error. “Mandrill error Log data: \<\< Invalid API key !! Mandrill error (code: 0)\<\< In… --- ## [Mautic API Access Denied.. help pls!](https://forum.mautic.org/t/mautic-api-access-denied-help-pls/8386)
**Author:** [@jimpatrick](https://forum.mautic.org/u/jimpatrick)\ **Replies:** 1\ **Last updated:** [April 29, 2017, 6:59pm UTC](https://forum.mautic.org/t/mautic-api-access-denied-help-pls/8386 "2017-04-29T18:59:35Z")
Hi everyone, I am new to the OS of Mautic but I am loving it so far. We have a good set up on our cloud servers but we are unable to utilise the API via GravityPlus Mautic Gravity Form Addon (from gravityplus.pro) t… --- ## [Receving EMAIL replies through Mautic](https://forum.mautic.org/t/receving-email-replies-through-mautic/8345)
**Author:** [@mautic\_email](https://forum.mautic.org/u/mautic_email)\ **Replies:** 3\ **Last updated:** [April 29, 2017, 5:20pm UTC](https://forum.mautic.org/t/receving-email-replies-through-mautic/8345 "2017-04-29T17:20:40Z")
Hi Friends, Recently I had started using Mautic to understand it’s power and flexibility. In the process, I have set up email settings properly, with sending email address as ‘contact@admissionssquare.in’ and fired … [Previous page](https://forum.mautic.org/c/support/8.md?page=225) [Next page](https://forum.mautic.org/c/support/8.md?page=227)