# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=23 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 24 --- ## [Base table or view not found: 1146 Table 'mautic\_db.campaigns' doesn't exist](https://forum.mautic.org/t/base-table-or-view-not-found-1146-table-mautic-db-campaigns-doesnt-exist/34223)
**Author:** [@puslefot](https://forum.mautic.org/u/puslefot)\ **Replies:** 0\ **Last updated:** [November 25, 2024, 11:44am UTC](https://forum.mautic.org/t/base-table-or-view-not-found-1146-table-mautic-db-campaigns-doesnt-exist/34223 "2024-11-25T11:44:48Z")
Your software My Mautic version is: 5 My PHP version is: The one used in docker image mautic/mautic:5-apache My Database type and version is: mysql 8 Your problem My problem is that ‘mautic\_db.campaigns’ does not ex… --- ## [Mautic throws html code when selecting a default value ina form field](https://forum.mautic.org/t/mautic-throws-html-code-when-selecting-a-default-value-ina-form-field/31214)
**Author:** [@vishnumohan](https://forum.mautic.org/u/vishnumohan)\ **Replies:** 3\ **Last updated:** [November 25, 2024, 9:59am UTC](https://forum.mautic.org/t/mautic-throws-html-code-when-selecting-a-default-value-ina-form-field/31214 "2024-11-25T09:59:04Z")
Your software My Mautic version is: 5.0.3 My PHP version is: 8.1 My Database type and version is: Your problem My problem is: I am experiencing a strange problem while assigning a default value to the form fields. I… --- ## [You do not have access to the requested area/action](https://forum.mautic.org/t/you-do-not-have-access-to-the-requested-area-action/15683)
**Author:** [@pputnik](https://forum.mautic.org/u/pputnik)\ **Replies:** 5\ **Last updated:** [November 24, 2024, 2:32pm UTC](https://forum.mautic.org/t/you-do-not-have-access-to-the-requested-area-action/15683 "2024-11-24T14:32:56Z")
Your software My Mautic version is: v3.0.1 My PHP version is: 7.3.21 Your problem My problem is: Cannot select any contact source at at campaign builder, the error message is: “You do not have access to the requested… --- ## [Emails marked "Email sent" but don't arrive](https://forum.mautic.org/t/emails-marked-email-sent-but-dont-arrive/34126)
**Author:** [@arjenbokhoven](https://forum.mautic.org/u/arjenbokhoven)\ **Replies:** 9\ **Last updated:** [November 24, 2024, 10:06am UTC](https://forum.mautic.org/t/emails-marked-email-sent-but-dont-arrive/34126 "2024-11-24T10:06:43Z")
Your software My Mautic version is: v5.1.1 My PHP version is: 8.2.25 My Database type and version is: MySQL 8.0.36-28 My host is: Siteground Your problem My problem is: Mautic reports email as sent after successful… --- ## [Imports are getting delayed midway (v5.1.0)](https://forum.mautic.org/t/imports-are-getting-delayed-midway-v5-1-0/34215)
**Author:** [@limo](https://forum.mautic.org/u/limo)\ **Replies:** 0\ **Last updated:** [November 24, 2024, 6:00am UTC](https://forum.mautic.org/t/imports-are-getting-delayed-midway-v5-1-0/34215 "2024-11-24T06:00:53Z")
My software My Mautic version is: v5.1.0 My PHP version is: v8.2 My Database type and version is: MySQL v8.0 My problem While importing my 5.5k contact list into Mautic, the process gets stuck midway. It starts succ… --- ## [Is sending SMS via Twilio broken in 5.1.1?](https://forum.mautic.org/t/is-sending-sms-via-twilio-broken-in-5-1-1/34121)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 8\ **Last updated:** [November 22, 2024, 6:33pm UTC](https://forum.mautic.org/t/is-sending-sms-via-twilio-broken-in-5-1-1/34121 "2024-11-22T18:33:11Z")
Your software My Mautic version is: 5.1.1 My PHP version is: 8.2 Your problem My problem is: SMS sending via Twilio Plugin seems broken? \[2024-11-14T12:29:13.360147+00:00\] mautic.WARNING: mautic.sms.transport.twi… --- ## [Mautic CronJobs](https://forum.mautic.org/t/mautic-cronjobs/34167)
**Author:** [@useradminuser2](https://forum.mautic.org/u/useradminuser2)\ **Replies:** 1\ **Last updated:** [November 22, 2024, 5:35pm UTC](https://forum.mautic.org/t/mautic-cronjobs/34167 "2024-11-22T17:35:06Z")
Your software My Mautic version is: v5.1.1 My PHP version is: 8.1.29 My Database type and version is: pdo\_mysql, 5.7.44 Your problem My problem is: I am trying to install cronjobs to run the required mautic php com… --- ## [Mautic form authentication Headers](https://forum.mautic.org/t/mautic-form-authentication-headers/29859)
**Author:** [@tlaprep](https://forum.mautic.org/u/tlaprep)\ **Replies:** 8\ **Last updated:** [November 22, 2024, 4:32pm UTC](https://forum.mautic.org/t/mautic-form-authentication-headers/29859 "2024-11-22T16:32:52Z")
Your software My Mautic version is: 4.2.0 My PHP version is: 7.4.33 My Database type and version is: 10.4.28-MariaDB-cll-lve Your problem I’m trying to synchronize a Wordpress form with Avada forms, which allow you … --- ## [Campaign priority normal/high : what brings the best results](https://forum.mautic.org/t/campaign-priority-normal-high-what-brings-the-best-results/34198)
**Author:** [@zwf](https://forum.mautic.org/u/zwf)\ **Replies:** 0\ **Last updated:** [November 22, 2024, 9:53am UTC](https://forum.mautic.org/t/campaign-priority-normal-high-what-brings-the-best-results/34198 "2024-11-22T09:53:24Z")
Hello, In a campaign setup, we have the possibility to set the priority as a campaign for “normal” or “important” does it change a lot the results of a campaign ? Thanks --- ## [How to tell Mautic to use RabbitMQ for queueing?](https://forum.mautic.org/t/how-to-tell-mautic-to-use-rabbitmq-for-queueing/34193)
**Author:** [@fisch](https://forum.mautic.org/u/fisch)\ **Replies:** 1\ **Last updated:** [November 22, 2024, 9:27am UTC](https://forum.mautic.org/t/how-to-tell-mautic-to-use-rabbitmq-for-queueing/34193 "2024-11-22T09:27:51Z")
My Mautic version is: 5.1.0 My PHP version is: PHP Version 8.1.2-1ubuntu2.19 My Database type and version is: 10.6.18-MariaDB-0ubuntu0.22.04.1 With doctrine I can only send about 160 emails per minute, which is not en… --- ## [Email templates: how to use conditionals like if/else?](https://forum.mautic.org/t/email-templates-how-to-use-conditionals-like-if-else/34170)
**Author:** [@ctotech](https://forum.mautic.org/u/ctotech)\ **Replies:** 2\ **Last updated:** [November 21, 2024, 11:38pm UTC](https://forum.mautic.org/t/email-templates-how-to-use-conditionals-like-if-else/34170 "2024-11-21T23:38:51Z")
Your software My Mautic version is: 5.1.1 / GrapeJS My PHP version is: 8.2 My Database type and version is: latest MySQL Your problem I cannot figure out how to use if/else conditionals. Is there no support in Maut… --- ## [Connection Refused - Sendgrid Problems](https://forum.mautic.org/t/connection-refused-sendgrid-problems/34174)
**Author:** [@isponse](https://forum.mautic.org/u/isponse)\ **Replies:** 3\ **Last updated:** [November 21, 2024, 11:23am UTC](https://forum.mautic.org/t/connection-refused-sendgrid-problems/34174 "2024-11-21T11:23:06Z")
Your software My Mautic version is: v5.1.1 My PHP version is: 8.1.30 My Database type and version is: sql? Your problem My problem is: I had Mautic upgrade from 3.31 to the latest version 5.1.1. I am trying to conne… --- ## [Bounces & Sendgrid](https://forum.mautic.org/t/bounces-sendgrid/5777)
**Author:** [@onyxchase](https://forum.mautic.org/u/onyxchase)\ **Replies:** 29\ **Last updated:** [November 20, 2024, 10:36pm UTC](https://forum.mautic.org/t/bounces-sendgrid/5777 "2024-11-20T22:36:43Z")
Hey guys, Just wondering if there was a guide somewhere for setting up bounce detection when sending with Sendgrid. Thanks! --- ## [Unable to connect with POSTAL SMTP server](https://forum.mautic.org/t/unable-to-connect-with-postal-smtp-server/19788)
**Author:** [@lunatic78](https://forum.mautic.org/u/lunatic78)\ **Replies:** 6\ **Last updated:** [June 18, 2021, 10:21am UTC](https://forum.mautic.org/t/unable-to-connect-with-postal-smtp-server/19788 "2021-06-18T10:21:42Z")
Your software My Mautic version is: 3.3 My PHP version is: PHP Version 7.3.28-1+ubuntu20.04.1+deb.sury.org+1 My Database type and version is: mysqlnd 5.0.12-dev - 20150407 Your problem My problem is: Unable to conne… --- ## [I receive these emails Subject: Delivery Status Notification (Failure)](https://forum.mautic.org/t/i-receive-these-emails-subject-delivery-status-notification-failure/34164)
**Author:** [@oscar2612](https://forum.mautic.org/u/oscar2612)\ **Replies:** 1\ **Last updated:** [November 18, 2024, 11:25pm UTC](https://forum.mautic.org/t/i-receive-these-emails-subject-delivery-status-notification-failure/34164 "2024-11-18T23:25:59Z")
Your software My Mautic version is: 4.4.13 My PHP version is: 7.4.33 My Database type and version is: 8.0.31-23 Your problem My problem is: Hello. I’m receiving a lot of emails with this issue, I understand that t… --- ## [How to reload plugin after changing code?](https://forum.mautic.org/t/how-to-reload-plugin-after-changing-code/34109)
**Author:** [@fisch](https://forum.mautic.org/u/fisch)\ **Replies:** 2\ **Last updated:** [November 18, 2024, 11:04am UTC](https://forum.mautic.org/t/how-to-reload-plugin-after-changing-code/34109 "2024-11-18T11:04:33Z")
My Mautic version is: 5.1.0 My PHP version is: PHP Version 8.1.2-1ubuntu2.19 My Database type and version is: 10.6.18-MariaDB-0ubuntu0.22.04.1 I’ve made a minor change to ./docroot/plugins/GrapesJsBuilderBundle/Assets… --- ## [Dynamic Content / Variables in Emails?](https://forum.mautic.org/t/dynamic-content-variables-in-emails/34160)
**Author:** [@aysal](https://forum.mautic.org/u/aysal)\ **Replies:** 0\ **Last updated:** [November 18, 2024, 8:54am UTC](https://forum.mautic.org/t/dynamic-content-variables-in-emails/34160 "2024-11-18T08:54:41Z")
Hi, i am building a Campaign that will be used to inform people after enrolling to an event with information like daze, Zoom.link etc. These Information change every month so i have to go trough all emails and replace … --- ## [Export Contacts Data](https://forum.mautic.org/t/export-contacts-data/34140)
**Author:** [@simonem](https://forum.mautic.org/u/simonem)\ **Replies:** 0\ **Last updated:** [November 16, 2024, 7:53am UTC](https://forum.mautic.org/t/export-contacts-data/34140 "2024-11-16T07:53:13Z")
Hi all, is there a way to Exports: Contacts Stage the Notes (General, email, call, meeting) the History of a contact? Preferably via the Mautic GUI, otherwise directly from the database or through the API? Thank you… --- ## [GrapeJS Flex Layout for Responsive Landing Page](https://forum.mautic.org/t/grapejs-flex-layout-for-responsive-landing-page/34138)
**Author:** [@seekwithinyou](https://forum.mautic.org/u/seekwithinyou)\ **Replies:** 0\ **Last updated:** [November 15, 2024, 9:19pm UTC](https://forum.mautic.org/t/grapejs-flex-layout-for-responsive-landing-page/34138 "2024-11-15T21:19:47Z")
Your software My Mautic version is: 5.1.1 My PHP version is: 8.2.25 My Database type and version is: 8.0.40-0ubuntu0.22.04.1 Your problem My problem is: that I am trying to create a responsive landing page with the … --- ## [Unsuscribe links sending to 500 Internal Server Error after update](https://forum.mautic.org/t/unsuscribe-links-sending-to-500-internal-server-error-after-update/34136)
**Author:** [@zero477](https://forum.mautic.org/u/zero477)\ **Replies:** 0\ **Last updated:** [November 15, 2024, 6:45pm UTC](https://forum.mautic.org/t/unsuscribe-links-sending-to-500-internal-server-error-after-update/34136 "2024-11-15T18:45:17Z")
Your software My Mautic version is: v5.1.1 My PHP version is: PHP Version 8.1.30 My Database type and version is: 10.5.27-MariaDB-deb11-log Your problem My problem is: Unsuscribe links sending to 500 Internal Server… --- ## [Forms do not work with https](https://forum.mautic.org/t/forms-do-not-work-with-https/10510)
**Author:** [@skillit](https://forum.mautic.org/u/skillit)\ **Replies:** 8\ **Last updated:** [November 15, 2024, 12:00pm UTC](https://forum.mautic.org/t/forms-do-not-work-with-https/10510 "2024-11-15T12:00:25Z")
I am using Mautic with Wordpress. The forms do not render on my site due to a mixed content warning: Mixed Content: The page at ‘https://skillit-dev.example.com/instructor-signup/’ was loaded over HTTPS, but requested a… --- ## [Keep value if already exists for companies as well](https://forum.mautic.org/t/keep-value-if-already-exists-for-companies-as-well/34120)
**Author:** [@selim17](https://forum.mautic.org/u/selim17)\ **Replies:** 0\ **Last updated:** [November 14, 2024, 10:52am UTC](https://forum.mautic.org/t/keep-value-if-already-exists-for-companies-as-well/34120 "2024-11-14T10:52:25Z")
Your software My Mautic version is: 5.1.1 My PHP version is: 8.2 My Database type and version is: MySQL Your problem My problem is: “Keep the value if it already exists” for company details as well. During my tests,… --- ## [There are no commands defined in the "mautic:messenger" namespace](https://forum.mautic.org/t/there-are-no-commands-defined-in-the-mautic-messenger-namespace/34108)
**Author:** [@arjenbokhoven](https://forum.mautic.org/u/arjenbokhoven)\ **Replies:** 2\ **Last updated:** [November 13, 2024, 11:56pm UTC](https://forum.mautic.org/t/there-are-no-commands-defined-in-the-mautic-messenger-namespace/34108 "2024-11-13T23:56:47Z")
Your software My Mautic version is: v5.1.1 My PHP version is: 8.2.25 My Database type and version is: MySQL 8.0.36-28 My host is: Siteground Your problem My problem is: I’m trying to get queue up & running with Doc… --- ## [Campaign duration and segment membership](https://forum.mautic.org/t/campaign-duration-and-segment-membership/34112)
**Author:** [@issi](https://forum.mautic.org/u/issi)\ **Replies:** 0\ **Last updated:** [November 13, 2024, 5:15pm UTC](https://forum.mautic.org/t/campaign-duration-and-segment-membership/34112 "2024-11-13T17:15:16Z")
Your software My Mautic version is:v5.1.1 My PHP version is:8.1.29 My Database type and version is:10.5.25-MariaDB-ubu2004 Your problem My problem is: I fill a segment with new customers who bought for the first tim… --- ## [Email DSN - SMTP email setup](https://forum.mautic.org/t/email-dsn-smtp-email-setup/34110)
**Author:** [@anastasijami](https://forum.mautic.org/u/anastasijami)\ **Replies:** 2\ **Last updated:** [November 13, 2024, 1:06pm UTC](https://forum.mautic.org/t/email-dsn-smtp-email-setup/34110 "2024-11-13T13:06:51Z")
Hi Mautic Team, I’m setting up Mautic for sending newsletters and facing issues with SMTP configuration. We’ve tried using Google Workspace and Microsoft 365, but I’m getting authentication errors and am concerned about… --- ## [Delay in campaign actions and conditions](https://forum.mautic.org/t/delay-in-campaign-actions-and-conditions/34099)
**Author:** [@issi](https://forum.mautic.org/u/issi)\ **Replies:** 2\ **Last updated:** [November 12, 2024, 4:33pm UTC](https://forum.mautic.org/t/delay-in-campaign-actions-and-conditions/34099 "2024-11-12T16:33:43Z")
Your software My Mautic version is: v5.1.1 My PHP version is: 8.1.29 My Database type and version is:10.5.25-MariaDB-ubu2004 Your problem My problem is: If I use the delay function for sending an email, for example,… --- ## [Campaign automatically stops](https://forum.mautic.org/t/campaign-automatically-stops/34036)
**Author:** [@adamdc4444](https://forum.mautic.org/u/adamdc4444)\ **Replies:** 1\ **Last updated:** [November 12, 2024, 10:44am UTC](https://forum.mautic.org/t/campaign-automatically-stops/34036 "2024-11-12T10:44:34Z")
Your software My Mautic version is: 5.1.22 My PHP version is: 8.2.20 My Database type and version is: 10.11.6-MariaDB-0+deb12u1 Your problem My problem is: When I create a new campaign for a new segment then it aut… --- ## [Automation/Campaign for new segment members](https://forum.mautic.org/t/automation-campaign-for-new-segment-members/34060)
**Author:** [@aysal](https://forum.mautic.org/u/aysal)\ **Replies:** 3\ **Last updated:** [November 12, 2024, 10:43am UTC](https://forum.mautic.org/t/automation-campaign-for-new-segment-members/34060 "2024-11-12T10:43:08Z")
Hi there, as i understand if i create an segment-campaign (automation) then all contacts in the segment will go trough the automation. What if i have a segment and i want to add a new automation that shall only trigger… --- ## [Segment Sorting Order / Queue](https://forum.mautic.org/t/segment-sorting-order-queue/34090)
**Author:** [@martyns](https://forum.mautic.org/u/martyns)\ **Replies:** 0\ **Last updated:** [November 11, 2024, 4:43pm UTC](https://forum.mautic.org/t/segment-sorting-order-queue/34090 "2024-11-11T16:43:31Z")
Your software My Mautic version is: 4.4.8 Your problem My problem is: Hi everyone. Does anyone know, how email sending is ordered in a segment? E. g. my segment contains 100 contacts, and I set up a cronjob to send o… --- ## [Problems when installing Mautic](https://forum.mautic.org/t/problems-when-installing-mautic/30763)
**Author:** [@franciscopaiva](https://forum.mautic.org/u/franciscopaiva)\ **Replies:** 10\ **Last updated:** [November 10, 2024, 7:16pm UTC](https://forum.mautic.org/t/problems-when-installing-mautic/30763 "2024-11-10T19:16:40Z")
Your software My Mautic version is: 5.02 My PHP version is: 8.0 My Database type and version is: mysql Your problem My problem is: I follow the procedure with no problem until I put the name and password for the fi… [Previous page](https://forum.mautic.org/c/support/8.md?page=22) [Next page](https://forum.mautic.org/c/support/8.md?page=24)