# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=231 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 232 --- ## [No visit registered](https://forum.mautic.org/t/no-visit-registered/5316)
**Author:** [@McDuck4](https://forum.mautic.org/u/McDuck4)\ **Replies:** 2\ **Last updated:** [April 5, 2017, 11:00am UTC](https://forum.mautic.org/t/no-visit-registered/5316 "2017-04-05T11:00:57Z")
Hello. I got installed Mauric on my domain, created database etc. So far so good. I am now trying to implement the js code for tracking. I went to : Configuration settings -\> landingpage settings. Here I found the s… --- ## [JSON file not recongised in Theme](https://forum.mautic.org/t/json-file-not-recongised-in-theme/8083)
**Author:** [@Theobane](https://forum.mautic.org/u/Theobane)\ **Replies:** 5\ **Last updated:** [April 5, 2017, 7:15am UTC](https://forum.mautic.org/t/json-file-not-recongised-in-theme/8083 "2017-04-05T07:15:53Z")
Hey all, Just starting using Mautic today for the first time, really loving it so far!! Having a issue uploading a theme to Mautic, I have downloaded one of the themes and change some stuff around in the config… --- ## [Using one mautic for Multi-domain](https://forum.mautic.org/t/using-one-mautic-for-multi-domain/8100)
**Author:** [@crh](https://forum.mautic.org/u/crh)\ **Replies:** 3\ **Last updated:** [April 5, 2017, 1:52am UTC](https://forum.mautic.org/t/using-one-mautic-for-multi-domain/8100 "2017-04-05T01:52:15Z")
Hello. Please help. I would like to use one mautic for Multi-domain like this. The domain which mautic is installed aaa.com/ma/ 2.The domain which is controlled by 1(Mauntic on aaa.com) bbb.com/ 3.T… --- ## [Segment Cron Job Error](https://forum.mautic.org/t/segment-cron-job-error/8101)
**Author:** [@LogPyx](https://forum.mautic.org/u/LogPyx)\ **Replies:** 1\ **Last updated:** [April 4, 2017, 5:22pm UTC](https://forum.mautic.org/t/segment-cron-job-error/8101 "2017-04-04T17:22:05Z")
Hello there, We are having trouble to execute the cron job command that update segments list. When we execute the following: Code: php /var/www/patch.com/htdocs/app/console mautic:segments:update --force --ba… --- ## [extending social monitoring](https://forum.mautic.org/t/extending-social-monitoring/8058)
**Author:** [@mikemerson](https://forum.mautic.org/u/mikemerson)\ **Replies:** 4\ **Last updated:** [April 4, 2017, 9:02am UTC](https://forum.mautic.org/t/extending-social-monitoring/8058 "2017-04-04T09:02:18Z")
I would like to extend the section social monitoring - with an other social network. But in the documentation I could not find anything about it. Where can I search? Thanks a lot in advance! Regards - Mike --- ## [Healthcheck URL ?](https://forum.mautic.org/t/healthcheck-url/8082)
**Author:** [@guibod](https://forum.mautic.org/u/guibod)\ **Replies:** 5\ **Last updated:** [April 4, 2017, 3:13am UTC](https://forum.mautic.org/t/healthcheck-url/8082 "2017-04-04T03:13:31Z")
What would be a valid healthcheck url for a Mautic installation ? --- ## [500 Internal Server Error](https://forum.mautic.org/t/500-internal-server-error/8094)
**Author:** [@maheshprabhu](https://forum.mautic.org/u/maheshprabhu)\ **Replies:** 2\ **Last updated:** [April 4, 2017, 3:12am UTC](https://forum.mautic.org/t/500-internal-server-error/8094 "2017-04-04T03:12:54Z")
My cloud account instance shows error on loading Message: 500 Internal Server Error nginx Can anybody help me the reason for this. I am unable to use my instance now --- ## [Database setup error](https://forum.mautic.org/t/database-setup-error/8045)
**Author:** [@valuearb](https://forum.mautic.org/u/valuearb)\ **Replies:** 4\ **Last updated:** [April 3, 2017, 7:19pm UTC](https://forum.mautic.org/t/database-setup-error/8045 "2017-04-03T19:19:00Z")
Hi, I am a newbie and hoping someone can help me out- I get this error during step 1 of installation after entering in my database details from the PHPstack application on Cloudways- An error occurred while att… --- ## [Output duplicate directory \[2.6\]](https://forum.mautic.org/t/output-duplicate-directory-2-6/7518)
**Author:** [@markus\_k](https://forum.mautic.org/u/markus_k)\ **Replies:** 11\ **Last updated:** [April 3, 2017, 12:02pm UTC](https://forum.mautic.org/t/output-duplicate-directory-2-6/7518 "2017-04-03T12:02:31Z")
Updated Mautic to 2.6. Now, the forms are generated with wrong path. Here is the path to my mautic (self-hosted): https://subdomain.domain.com/mautic/index.php When I open a landing page with a form inside, I… --- ## [Dashboard 500 server error](https://forum.mautic.org/t/dashboard-500-server-error/8084)
**Author:** [@tdlabs](https://forum.mautic.org/u/tdlabs)\ **Replies:** 1\ **Last updated:** [April 3, 2017, 10:50am UTC](https://forum.mautic.org/t/dashboard-500-server-error/8084 "2017-04-03T10:50:40Z")
I am getting a random 500 Server Error when trying to access the mautic dashboard. Last time I was on it worked fine, now 500 server error. This is extremely dissappointing, how can this unreliable piece of softwa… --- ## [How to Re-Subscribe?](https://forum.mautic.org/t/how-to-re-subscribe/7319)
**Author:** [@deddy](https://forum.mautic.org/u/deddy)\ **Replies:** 2\ **Last updated:** [April 2, 2017, 8:51am UTC](https://forum.mautic.org/t/how-to-re-subscribe/7319 "2017-04-02T08:51:44Z")
Someone has unsubscribe through unsubscribe link (it’s on Do Not Contact now), then tried using a submit form to subscribe again, but it’s still on Do not contact list. --- ## [Uncaught ReferenceError: Fingerprint2 is not defined](https://forum.mautic.org/t/uncaught-referenceerror-fingerprint2-is-not-defined/6941)
**Author:** [@Carles](https://forum.mautic.org/u/Carles)\ **Replies:** 10\ **Last updated:** [April 2, 2017, 7:43am UTC](https://forum.mautic.org/t/uncaught-referenceerror-fingerprint2-is-not-defined/6941 "2017-04-02T07:43:12Z")
Hi! I’m new in Mautic and I’m trytint to set it up. Followint the gettins started documentation I’ve installed the Tracking Javascript in our website but I think I did something wrong. This is the message of th… --- ## [Intergration SuiteCRM with Mautic](https://forum.mautic.org/t/intergration-suitecrm-with-mautic/8079)
**Author:** [@NuageCX](https://forum.mautic.org/u/NuageCX)\ **Replies:** 1\ **Last updated:** [April 2, 2017, 5:56am UTC](https://forum.mautic.org/t/intergration-suitecrm-with-mautic/8079 "2017-04-02T05:56:53Z")
Hi, We intergrate SuiteCRM with Mautic. But, Our contact are not able to sync with Mautic. Please, help us on this issue --- ## [Change TAG](https://forum.mautic.org/t/change-tag/8074)
**Author:** [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\ **Replies:** 1\ **Last updated:** [April 2, 2017, 1:02am UTC](https://forum.mautic.org/t/change-tag/8074 "2017-04-02T01:02:04Z")
What is the procedure for changing a tag? It is possible? --- ## [Mautic Social Media intergration...](https://forum.mautic.org/t/mautic-social-media-intergration/6499)
**Author:** [@tiboonn](https://forum.mautic.org/u/tiboonn)\ **Replies:** 14\ **Last updated:** [April 1, 2017, 9:33pm UTC](https://forum.mautic.org/t/mautic-social-media-intergration/6499 "2017-04-01T21:33:34Z")
Hey Readers, I am looking into Mautic software and installed it on my server. Now my question is how does the social media intergration work? I have added my twitter profile with API and set it to publish. … --- ## [Add to do not contact people who didn't engage](https://forum.mautic.org/t/add-to-do-not-contact-people-who-didnt-engage/7201)
**Author:** [@deddy](https://forum.mautic.org/u/deddy)\ **Replies:** 4\ **Last updated:** [April 1, 2017, 8:44am UTC](https://forum.mautic.org/t/add-to-do-not-contact-people-who-didnt-engage/7201 "2017-04-01T08:44:25Z")
How to Add to do not contact people who didn’t engage. E.g. anyone who didn’t open email in the last 60 days will be added to do not contact list. Any idea how to do it? --- ## [Mautic 2.7.1 Notice Inputhelper](https://forum.mautic.org/t/mautic-2-7-1-notice-inputhelper/8066)
**Author:** [@lukancosta](https://forum.mautic.org/u/lukancosta)\ **Replies:** 1\ **Last updated:** [March 31, 2017, 7:33pm UTC](https://forum.mautic.org/t/mautic-2-7-1-notice-inputhelper/8066 "2017-03-31T19:33:16Z")
Does anyone know what this notice means and how I can fix it: mautic.NOTICE: PHP Notice - Array to string conversion - in file /var/www/mautic.site.com/htdocs/app/bundles/CoreBundle/Helper/InputHelper.php - at li… --- ## [Landing page URL or Alias](https://forum.mautic.org/t/landing-page-url-or-alias/7341)
**Author:** [@Alcides](https://forum.mautic.org/u/Alcides)\ **Replies:** 2\ **Last updated:** [March 31, 2017, 6:52pm UTC](https://forum.mautic.org/t/landing-page-url-or-alias/7341 "2017-03-31T18:52:34Z")
Hello! I am working with Themes. I know that I can use the following codes: 1 - {pagemetadescription} to show landing page description. 2 - {pagetitle} to show landing page title. I would like to know … --- ## [Passing a Field value in a URL](https://forum.mautic.org/t/passing-a-field-value-in-a-url/2023)
**Author:** [@emillerphx](https://forum.mautic.org/u/emillerphx)\ **Replies:** 3\ **Last updated:** [March 31, 2017, 7:09am UTC](https://forum.mautic.org/t/passing-a-field-value-in-a-url/2023 "2017-03-31T07:09:52Z")
First off, I’m really liking this tool. It has been great so far. I would like to do a little survey of customers. Right now I can ask them for their email, but it seems like I should be able to send them an email… --- ## [didnt push contact from mautic to vtiger](https://forum.mautic.org/t/didnt-push-contact-from-mautic-to-vtiger/8052)
**Author:** [@bheemesh](https://forum.mautic.org/u/bheemesh)\ **Replies:** 4\ **Last updated:** [March 31, 2017, 6:31am UTC](https://forum.mautic.org/t/didnt-push-contact-from-mautic-to-vtiger/8052 "2017-03-31T06:31:42Z")
This is new mautic user. I have a problem occured at vtiger integration. Its integrated sucessfully but didnt pushing contacts into vtiger .I designed a campaign action trigrred but no contact in vtiger. --- ## [Fresh 2.7.0 - errors email builder](https://forum.mautic.org/t/fresh-2-7-0-errors-email-builder/7821)
**Author:** [@ServicesMary](https://forum.mautic.org/u/ServicesMary)\ **Replies:** 4\ **Last updated:** [March 30, 2017, 8:22pm UTC](https://forum.mautic.org/t/fresh-2-7-0-errors-email-builder/7821 "2017-03-30T20:22:42Z")
Hi, I’ve installed a fresh Mautic 2.7.0. When i create a new email, builder doesn’t work. I can’t drag and drop. Error in Inspector element SyntaxError: missing ; before statement\[En savoir plus\] new:94:14… --- ## [Viewing Individual Contacts Produces Error 500](https://forum.mautic.org/t/viewing-individual-contacts-produces-error-500/8057)
**Author:** [@goldcoastchicago](https://forum.mautic.org/u/goldcoastchicago)\ **Replies:** 2\ **Last updated:** [March 30, 2017, 8:16pm UTC](https://forum.mautic.org/t/viewing-individual-contacts-produces-error-500/8057 "2017-03-30T20:16:14Z")
I am running the latest version (2.7.1) on a couple of the installs that we manage. Individual contact profiles started producing Error 500 pages rather than loading. There is no additional information in the Mautic erro… --- ## [Scheduled Email Shot](https://forum.mautic.org/t/scheduled-email-shot/8060)
**Author:** [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\ **Replies:** 2\ **Last updated:** [March 30, 2017, 8:11pm UTC](https://forum.mautic.org/t/scheduled-email-shot/8060 "2017-03-30T20:11:31Z")
Good afternoon friends I scheduled a broadcast type email. He does not shoot anymore … Any idea what that might be? The cron task is there correctly … --- ## [Where is Manage Fields tab?](https://forum.mautic.org/t/where-is-manage-fields-tab/8035)
**Author:** [@egoruk](https://forum.mautic.org/u/egoruk)\ **Replies:** 10\ **Last updated:** [March 30, 2017, 7:39pm UTC](https://forum.mautic.org/t/where-is-manage-fields-tab/8035 "2017-03-30T19:39:55Z")
Hi, I’m just starting Mautic to see if I can replace my long time Getresponse autoresponder (would I?..) and want to import all my GT contacts into the Mautic. But I can not find the Manage Fileds tab. Was it remove… --- ## [push to integration from mautic to vitger](https://forum.mautic.org/t/push-to-integration-from-mautic-to-vitger/8049)
**Author:** [@bheemesh](https://forum.mautic.org/u/bheemesh)\ **Replies:** 1\ **Last updated:** [March 30, 2017, 8:46am UTC](https://forum.mautic.org/t/push-to-integration-from-mautic-to-vitger/8049 "2017-03-30T08:46:25Z")
Hello escopecz , This is new mautic user. I have a problem occured at vtiger integration. Its integrated sucessfully but didnt pushing contacts into vtiger .I designed a campaign action trigrred but no contact in vtige… --- ## [Valid form message](https://forum.mautic.org/t/valid-form-message/7995)
**Author:** [@moyano1991](https://forum.mautic.org/u/moyano1991)\ **Replies:** 2\ **Last updated:** [March 30, 2017, 5:58am UTC](https://forum.mautic.org/t/valid-form-message/7995 "2017-03-30T05:58:58Z")
Hello I have a problem with mautic forms. When the user does not put the required fields, I press the submit button and redirect myself to a mautic /form/message page. Is it possible for the user to remain on the fo… --- ## [double opt-in](https://forum.mautic.org/t/double-opt-in/1532)
**Author:** [@rsieber](https://forum.mautic.org/u/rsieber)\ **Replies:** 12\ **Last updated:** [March 28, 2017, 8:14pm UTC](https://forum.mautic.org/t/double-opt-in/1532 "2017-03-28T20:14:10Z")
Good morning! I really love mautic! It’s a great tool! Yesterday I already raised a ticket on this. for the hosted version of mautic. Because I switched to a selfhosted mautic I want to add this question here. … --- ## [Cronjob commands not running](https://forum.mautic.org/t/cronjob-commands-not-running/7975)
**Author:** [@Gabriel\_Pardini](https://forum.mautic.org/u/Gabriel_Pardini)\ **Replies:** 3\ **Last updated:** [March 28, 2017, 8:03pm UTC](https://forum.mautic.org/t/cronjob-commands-not-running/7975 "2017-03-28T20:03:06Z")
Hi there, I have a 2.6.1 mautic instalation and have setup the cron jobs according to the documentation as follows The difference between the php paths its only for testing purposes and both give the same result. … --- ## [X Events to be processed - 0 Events Executed](https://forum.mautic.org/t/x-events-to-be-processed-0-events-executed/7365)
**Author:** [@nitesh](https://forum.mautic.org/u/nitesh)\ **Replies:** 9\ **Last updated:** [March 28, 2017, 7:59pm UTC](https://forum.mautic.org/t/x-events-to-be-processed-0-events-executed/7365 "2017-03-28T19:59:25Z")
I have installed the latest version of Mautic on my shared hosting server and have configured the cronjobs as per the documentation. I have setup my 1st campaign and receive the below email when “mautic:campaigns:trigger… --- ## [Sendgrid integration error](https://forum.mautic.org/t/sendgrid-integration-error/8041)
**Author:** [@nathanvieira](https://forum.mautic.org/u/nathanvieira)\ **Replies:** 2\ **Last updated:** [March 28, 2017, 7:38pm UTC](https://forum.mautic.org/t/sendgrid-integration-error/8041 "2017-03-28T19:38:51Z")
I’m trying to integrate Sendgrid with Mautic whithout success. Unfortunately, when I was check, this error has been displayed: (http://www.awesomescreenshot.com/image/993716/bb1337c10b2e2d90c770905d12f511d7) I used … [Previous page](https://forum.mautic.org/c/support/8.md?page=230) [Next page](https://forum.mautic.org/c/support/8.md?page=232)