# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=233 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 234 --- ## [Standalone form to a campaign form](https://forum.mautic.org/t/standalone-form-to-a-campaign-form/7984)
**Author:** [@kevinsharpey](https://forum.mautic.org/u/kevinsharpey)\ **Replies:** 3\ **Last updated:** [March 22, 2017, 9:50am UTC](https://forum.mautic.org/t/standalone-form-to-a-campaign-form/7984 "2017-03-22T09:50:27Z")
Looking for some help and advice. I have created a very customised stand alone form on Mautic which took a considerable amount of time to develop (I had to pay someone to develop this). My questions are Is ther… --- ## [Mautic and Google Calendar 2 - way sync.](https://forum.mautic.org/t/mautic-and-google-calendar-2-way-sync/7981)
**Author:** [@ankya](https://forum.mautic.org/u/ankya)\ **Replies:** 1\ **Last updated:** [March 21, 2017, 6:27am UTC](https://forum.mautic.org/t/mautic-and-google-calendar-2-way-sync/7981 "2017-03-21T06:27:33Z")
Hello, Is there any method to sync my Google calendar with Mautic calendar and vice-versa? --- ## [Missing database column?](https://forum.mautic.org/t/missing-database-column/7977)
**Author:** [@waverider](https://forum.mautic.org/u/waverider)\ **Replies:** 3\ **Last updated:** [March 21, 2017, 3:07am UTC](https://forum.mautic.org/t/missing-database-column/7977 "2017-03-21T03:07:31Z")
When trying to migrate to the latest database I keep getting the error ‘Can’t DROP ‘mauyu\_campaign\_event\_type\_search’; check that column/key exists’. The key exists but there is no column. Could someone please check … --- ## [Form Submissions to MailChimp](https://forum.mautic.org/t/form-submissions-to-mailchimp/7862)
**Author:** [@lahudnell](https://forum.mautic.org/u/lahudnell)\ **Replies:** 9\ **Last updated:** [March 20, 2017, 4:24pm UTC](https://forum.mautic.org/t/form-submissions-to-mailchimp/7862 "2017-03-20T16:24:14Z")
Hello Mautic community, I have been learning Mautic for 5 to 6 months now but as I test I can’t seem to get the info from my form submissions to push to MailChimp. Everything appears to be setup correctly and I have … --- ## [Form stuck at 'Please wait' on submit](https://forum.mautic.org/t/form-stuck-at-please-wait-on-submit/7955)
**Author:** [@Kaarlis](https://forum.mautic.org/u/Kaarlis)\ **Replies:** 3\ **Last updated:** [March 20, 2017, 1:50pm UTC](https://forum.mautic.org/t/form-stuck-at-please-wait-on-submit/7955 "2017-03-20T13:50:52Z")
Hi! There’s a little problem I have ran into. I have a form for clients to leave their e-mail address. Whenever the “Submit” button is pressed it gets stuck on ''Please wait" message. There are no errors and nothing… --- ## [Setup email template with Contact's First name in the email body](https://forum.mautic.org/t/setup-email-template-with-contacts-first-name-in-the-email-body/7971)
**Author:** [@maheshcitrus](https://forum.mautic.org/u/maheshcitrus)\ **Replies:** 2\ **Last updated:** [March 20, 2017, 12:51pm UTC](https://forum.mautic.org/t/setup-email-template-with-contacts-first-name-in-the-email-body/7971 "2017-03-20T12:51:23Z")
I am creating a email campaign with my pre-defined html email template. I want to include the contact’s first name in the email body as “Dear xxx” (xxx stands for contact’s first name). Can anybody help me how to setup … --- ## [Forms don't honour lookup settings](https://forum.mautic.org/t/forms-dont-honour-lookup-settings/7739)
**Author:** [@JoPitts](https://forum.mautic.org/u/JoPitts)\ **Replies:** 5\ **Last updated:** [March 20, 2017, 5:29am UTC](https://forum.mautic.org/t/forms-dont-honour-lookup-settings/7739 "2017-03-20T05:29:22Z")
Hi there. I’ve creating my first Mautic form (holy crap - a real live project! - I’m excited). My form has a salutation field on it (linked to the title field in the contact). The contact title field is a lookup w… --- ## [cid%3Ad98631b6f58c968f55267f8e100cec2e](https://forum.mautic.org/t/cid-3ad98631b6f58c968f55267f8e100cec2e/7965)
**Author:** [@sarvesh.s](https://forum.mautic.org/u/sarvesh.s)\ **Replies:** 2\ **Last updated:** [March 20, 2017, 5:20am UTC](https://forum.mautic.org/t/cid-3ad98631b6f58c968f55267f8e100cec2e/7965 "2017-03-20T05:20:46Z")
Hi Teams I am also facing some problem in Email Send To Contact System Details : 1) Host - Shared Hosting 2) PHP - 5.6 3) As per Mautic System Info - All Folders are Writable 4) Email Setting - PHP Mail 5… --- ## [Can't use 'Empty' in campaign builder](https://forum.mautic.org/t/cant-use-empty-in-campaign-builder/7881)
**Author:** [@JoPitts](https://forum.mautic.org/u/JoPitts)\ **Replies:** 3\ **Last updated:** [March 20, 2017, 5:11am UTC](https://forum.mautic.org/t/cant-use-empty-in-campaign-builder/7881 "2017-03-20T05:11:43Z")
Hi there. I’m using campaign builder (or at least trying to). I have a field (Number Of Bedrooms) that has been configured as a look up field with values of 1,2, and 3. I have the field as part of a form set … --- ## [Unable to open file for reading](https://forum.mautic.org/t/unable-to-open-file-for-reading/7917)
**Author:** [@darrelt](https://forum.mautic.org/u/darrelt)\ **Replies:** 3\ **Last updated:** [March 18, 2017, 11:49am UTC](https://forum.mautic.org/t/unable-to-open-file-for-reading/7917 "2017-03-18T11:49:01Z")
I’m not sure when this error started, but it’s stopping my Segment and Campaign emails from sending since March 5th. Manual emails to contacts don’t send either. However Example emails from the Channel Emails do send. … --- ## [Emails triggered in campaign are send repeatedly](https://forum.mautic.org/t/emails-triggered-in-campaign-are-send-repeatedly/4308)
**Author:** [@adam.kain](https://forum.mautic.org/u/adam.kain)\ **Replies:** 5\ **Last updated:** [March 18, 2017, 2:26am UTC](https://forum.mautic.org/t/emails-triggered-in-campaign-are-send-repeatedly/4308 "2017-03-18T02:26:15Z")
When I schedule sending emails in the campaign, the Mautic send up to 7 emails repeated for each lead … Some leads receive 7 emails , others receive 2 others receive 3… In this submission , should have no more than 1… --- ## [Using Segment or Stage in Campaign Manager](https://forum.mautic.org/t/using-segment-or-stage-in-campaign-manager/7953)
**Author:** [@JoPitts](https://forum.mautic.org/u/JoPitts)\ **Replies:** 2\ **Last updated:** [March 17, 2017, 5:05am UTC](https://forum.mautic.org/t/using-segment-or-stage-in-campaign-manager/7953 "2017-03-17T05:05:05Z")
Hi there. Is there any way that I can use a customers Segment or Stage in the ‘decision’ portion of campaign manager. I think there is real value in being able to do this. Regards Jo --- ## [Problem with campaign builder](https://forum.mautic.org/t/problem-with-campaign-builder/7944)
**Author:** [@paolop](https://forum.mautic.org/u/paolop)\ **Replies:** 2\ **Last updated:** [March 17, 2017, 1:40am UTC](https://forum.mautic.org/t/problem-with-campaign-builder/7944 "2017-03-17T01:40:47Z")
Hi everyone, i have this problem with my mautic account. I’m trying to create a new campaign but after i chose a contact segment it appears a white screen with only the contact segment name and three plus and i don… --- ## [Select - Multiple Problem](https://forum.mautic.org/t/select-multiple-problem/7949)
**Author:** [@gustavringblom](https://forum.mautic.org/u/gustavringblom)\ **Replies:** 1\ **Last updated:** [March 16, 2017, 4:00pm UTC](https://forum.mautic.org/t/select-multiple-problem/7949 "2017-03-16T16:00:27Z")
Hello everybody, I am trying to create a segment with values from a custom “Select - Multiple” field. The values available in the “Select - Multiple” field are A, B, & C. If i create a filter which should … --- ## [Re-joining a journey](https://forum.mautic.org/t/re-joining-a-journey/7885)
**Author:** [@JoPitts](https://forum.mautic.org/u/JoPitts)\ **Replies:** 9\ **Last updated:** [March 16, 2017, 2:07am UTC](https://forum.mautic.org/t/re-joining-a-journey/7885 "2017-03-16T02:07:09Z")
All, imagine this use case: A lead fills in part one of a progressive profiling form. The user enters a campaign/journey. The first step is to see (after waiting two days) if they’ve filled out the second part of… --- ## [Contact tags to filter in campaigns](https://forum.mautic.org/t/contact-tags-to-filter-in-campaigns/6564)
**Author:** [@tobi](https://forum.mautic.org/u/tobi)\ **Replies:** 3\ **Last updated:** [March 15, 2017, 7:37pm UTC](https://forum.mautic.org/t/contact-tags-to-filter-in-campaigns/6564 "2017-03-15T19:37:55Z")
Hi everyone! Just joined the Mautic community. In campaigns how to trigger the next action with a filter that checks if contact’s tags contain a certain tag? Let’s say contacts can have tags: tag1, tag2 - i onl… --- ## [thrive v 1.500.12 not able to connect to mautic](https://forum.mautic.org/t/thrive-v-1-500-12-not-able-to-connect-to-mautic/7942)
**Author:** [@kriti](https://forum.mautic.org/u/kriti)\ **Replies:** 2\ **Last updated:** [March 15, 2017, 10:13am UTC](https://forum.mautic.org/t/thrive-v-1-500-12-not-able-to-connect-to-mautic/7942 "2017-03-15T10:13:43Z")
Hi, I upgraded mautic to 2.6.1 and then i tried connecting to mautic using thrive’s api connection option but it show error everytime i try to connect. I have done same thing in other website of mine and it works per… --- ## [Theme is read only](https://forum.mautic.org/t/theme-is-read-only/7941)
**Author:** [@Marc\_Jarrossay](https://forum.mautic.org/u/Marc_Jarrossay)\ **Replies:** 1\ **Last updated:** [March 15, 2017, 9:27am UTC](https://forum.mautic.org/t/theme-is-read-only/7941 "2017-03-15T09:27:44Z")
Hi, I try to create an email or a landing page from a theme. I can not change anything in the generator (even with official themes) Do you have any idea about this ? Thank you very much My configuration … --- ## [Embed the dynamic web content shortcode](https://forum.mautic.org/t/embed-the-dynamic-web-content-shortcode/4967)
**Author:** [@claire](https://forum.mautic.org/u/claire)\ **Replies:** 2\ **Last updated:** [March 15, 2017, 3:41am UTC](https://forum.mautic.org/t/embed-the-dynamic-web-content-shortcode/4967 "2017-03-15T03:41:19Z")
Hi, I managed to create a test campaign but I can’t find where is the code to embed in my own web site page. (I want a dynamic content appear on a specific page when someone is visiting it) --- ## [New Campaign problem](https://forum.mautic.org/t/new-campaign-problem/7929)
**Author:** [@paolop](https://forum.mautic.org/u/paolop)\ **Replies:** 2\ **Last updated:** [March 14, 2017, 7:39pm UTC](https://forum.mautic.org/t/new-campaign-problem/7929 "2017-03-14T19:39:32Z")
Hello, i got this problem with my Mautic account. After logging in i’ve started adding a few contacts (like six or seven) and then i was trying to set up a new campaign (campaigns \> new \> launch campaign builder) where… --- ## [Image Not displaying In Email](https://forum.mautic.org/t/image-not-displaying-in-email/7219)
**Author:** [@Vines](https://forum.mautic.org/u/Vines)\ **Replies:** 3\ **Last updated:** [March 14, 2017, 6:36am UTC](https://forum.mautic.org/t/image-not-displaying-in-email/7219 "2017-03-14T06:36:07Z")
Hi, When i draft the email in builder image visible. but then why after email blast when received to user. picture gone. its showing X marks. --- ## [Custom field \[SELECT\] - Only one option saved](https://forum.mautic.org/t/custom-field-select-only-one-option-saved/6145)
**Author:** [@Berty](https://forum.mautic.org/u/Berty)\ **Replies:** 2\ **Last updated:** [March 13, 2017, 11:42pm UTC](https://forum.mautic.org/t/custom-field-select-only-one-option-saved/6145 "2017-03-13T23:42:56Z")
Hi Everyone, Having a weird problem. After adding several options to the \[select\] and \[multiple select\] custom fields and clicking “save & close” or “apply”, only one option stays. Others disappear. I am usin… --- ## [Focus Item Form Submit Same Origin Issue](https://forum.mautic.org/t/focus-item-form-submit-same-origin-issue/6148)
**Author:** [@trops](https://forum.mautic.org/u/trops)\ **Replies:** 13\ **Last updated:** [March 13, 2017, 10:24pm UTC](https://forum.mautic.org/t/focus-item-form-submit-same-origin-issue/6148 "2017-03-13T22:24:55Z")
Im using a focus item and I have mautic installed on a subdomain. Im getting the following error when I submit the form… “Refused to display ‘http://mautic.mydomain.com/mautic/form/submit?formId=2’ in a frame beca… --- ## [Site URL and forms](https://forum.mautic.org/t/site-url-and-forms/7861)
**Author:** [@mconner1](https://forum.mautic.org/u/mconner1)\ **Replies:** 3\ **Last updated:** [March 13, 2017, 6:48pm UTC](https://forum.mautic.org/t/site-url-and-forms/7861 "2017-03-13T18:48:15Z")
Since upgrading to 2.6.1 I’ve had a wacky issue I’m trying to track down. It seems site url is being combined with baseUrl in some situations. My mautic is installed into /public\_html/ma My ‘Site Url’ is set to ht… --- ## [Assets available after form submission](https://forum.mautic.org/t/assets-available-after-form-submission/7908)
**Author:** [@Kaarlis](https://forum.mautic.org/u/Kaarlis)\ **Replies:** 2\ **Last updated:** [March 13, 2017, 5:00pm UTC](https://forum.mautic.org/t/assets-available-after-form-submission/7908 "2017-03-13T17:00:09Z")
Hi! I have a page with multiple mautic assets. There is a “Download” button, but if the user has not completed a form beforehand he can not download the asset. Once the user has completed the form I want to allow t… --- ## [Mautic on Cloudways](https://forum.mautic.org/t/mautic-on-cloudways/7910)
**Author:** [@jordanho](https://forum.mautic.org/u/jordanho)\ **Replies:** 3\ **Last updated:** [March 13, 2017, 4:51pm UTC](https://forum.mautic.org/t/mautic-on-cloudways/7910 "2017-03-13T16:51:10Z")
Gerry, I saw in the forum you were contemplating doing a Cloudways instructional setup for Mautic? I’m EXTREMELY interested… to the point where I’m ready to pay a developer to complete the install for me, so that I … --- ## [Mautic + Sendgrid](https://forum.mautic.org/t/mautic-sendgrid/7857)
**Author:** [@sourdoughbread](https://forum.mautic.org/u/sourdoughbread)\ **Replies:** 6\ **Last updated:** [March 13, 2017, 1:59pm UTC](https://forum.mautic.org/t/mautic-sendgrid/7857 "2017-03-13T13:59:20Z")
Hi, I am trying to connect Mautic with Sendgrid to send emails. I can’t use the SMTP settings since my web host blocks those ports and won’t open them (the only port they have open is 2587). I am trying to conn… --- ## [Hubspot Integration doesn't show up on the list](https://forum.mautic.org/t/hubspot-integration-doesnt-show-up-on-the-list/7903)
**Author:** [@saaimkhan](https://forum.mautic.org/u/saaimkhan)\ **Replies:** 2\ **Last updated:** [March 13, 2017, 3:49am UTC](https://forum.mautic.org/t/hubspot-integration-doesnt-show-up-on-the-list/7903 "2017-03-13T03:49:32Z")
Hi fellow Mautic-ers I recently integrated Hubspot CRM to Mautic, and it seems to be conected just fine. However, when I try to create a new Points Trigger, and try to push the contact out to Hubspot CRM, it doesn… --- ## [Embed Forms loaded from same hosting server on HTTPS do not show](https://forum.mautic.org/t/embed-forms-loaded-from-same-hosting-server-on-https-do-not-show/7899)
**Author:** [@fadmeister](https://forum.mautic.org/u/fadmeister)\ **Replies:** 2\ **Last updated:** [March 12, 2017, 10:18pm UTC](https://forum.mautic.org/t/embed-forms-loaded-from-same-hosting-server-on-https-do-not-show/7899 "2017-03-12T22:18:10Z")
Hello, My sites were on HTTP only and I used the normal embed script: It worked fine. However when I switched to SSL (HTTPS), all the forms disappeared. Trying to fix this, I installed a Mautic installation o… --- ## [Focus Items pop up on right-click](https://forum.mautic.org/t/focus-items-pop-up-on-right-click/7901)
**Author:** [@fadmeister](https://forum.mautic.org/u/fadmeister)\ **Replies:** 1\ **Last updated:** [March 12, 2017, 9:36pm UTC](https://forum.mautic.org/t/focus-items-pop-up-on-right-click/7901 "2017-03-12T21:36:52Z")
Hello, when I set the Focus Item to appear when the user intends to leave, it works perfectly. However, it also appears when a user right-clicks somewhere on the content within the browser window. I am using a Wor… [Previous page](https://forum.mautic.org/c/support/8.md?page=232) [Next page](https://forum.mautic.org/c/support/8.md?page=234)