# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=235 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 236 --- ## [Bulk edit companies](https://forum.mautic.org/t/bulk-edit-companies/7841)
**Author:** [@knishikawa](https://forum.mautic.org/u/knishikawa)\ **Replies:** 1\ **Last updated:** [March 8, 2017, 5:46am UTC](https://forum.mautic.org/t/bulk-edit-companies/7841 "2017-03-08T05:46:25Z")
Hi, I am in a lot of trouble because I’m not able to edit some companies data. “Salesforce integration” is good solution. But, There are cases where the “Salesforce integration” doesn’t use. In the case, I thin… --- ## [Can no longer save in Configuration](https://forum.mautic.org/t/can-no-longer-save-in-configuration/7837)
**Author:** [@mediamix](https://forum.mautic.org/u/mediamix)\ **Replies:** 1\ **Last updated:** [March 7, 2017, 10:37pm UTC](https://forum.mautic.org/t/can-no-longer-save-in-configuration/7837 "2017-03-07T22:37:18Z")
I installed Mautic 2.5.1 a few week back on my Godaddy shared hosting account. All was working fine until a couple of days ago. Now I can not save any changes under Configuration Settings. I was able to save w… --- ## [WP Landingpage implement in Mautic](https://forum.mautic.org/t/wp-landingpage-implement-in-mautic/7828)
**Author:** [@Muphisto](https://forum.mautic.org/u/Muphisto)\ **Replies:** 3\ **Last updated:** [March 7, 2017, 8:00pm UTC](https://forum.mautic.org/t/wp-landingpage-implement-in-mautic/7828 "2017-03-07T20:00:27Z")
Hi all, I have build several landing pages with visual composer in my Wordpress website. Now I want to use Mautic and track visitors per landing page. What is an easy way to track a ‘visit to www.mydomain.com/land… --- ## [Campaign decision: lead points](https://forum.mautic.org/t/campaign-decision-lead-points/7830)
**Author:** [@wucherpfennig](https://forum.mautic.org/u/wucherpfennig)\ **Replies:** 1\ **Last updated:** [March 7, 2017, 4:08pm UTC](https://forum.mautic.org/t/campaign-decision-lead-points/7830 "2017-03-07T16:08:14Z")
Hi there Is there a way to check a leads points in an campaign? any feedback appreciated --- ## [Batch unsubscribe? Or Black List?](https://forum.mautic.org/t/batch-unsubscribe-or-black-list/7827)
**Author:** [@valerio](https://forum.mautic.org/u/valerio)\ **Replies:** 1\ **Last updated:** [March 7, 2017, 10:49am UTC](https://forum.mautic.org/t/batch-unsubscribe-or-black-list/7827 "2017-03-07T10:49:10Z")
Hi, is there a way to batch unsubscribe leads via CSV upload? Or have a black list / do not contact list feature? I need to unsubscribe (not remove) thousands of old messages from the database, how can I do that? … --- ## [Social tab at contact info](https://forum.mautic.org/t/social-tab-at-contact-info/7823)
**Author:** [@morettic](https://forum.mautic.org/u/morettic)\ **Replies:** 1\ **Last updated:** [March 7, 2017, 7:06am UTC](https://forum.mautic.org/t/social-tab-at-contact-info/7823 "2017-03-07T07:06:22Z")
Hi there, I just integrated Mautic with Facebook, Google+, Twitter, Full Contact and Clearbit. So after pull the contact im getting a error on Mautic like the message below. The site is currently offline … --- ## [About pop-up (focus), option to appear per session does not work?](https://forum.mautic.org/t/about-pop-up-focus-option-to-appear-per-session-does-not-work/7822)
**Author:** [@Leandro306](https://forum.mautic.org/u/Leandro306)\ **Replies:** 1\ **Last updated:** [March 7, 2017, 1:41am UTC](https://forum.mautic.org/t/about-pop-up-focus-option-to-appear-per-session-does-not-work/7822 "2017-03-07T01:41:30Z")
Hello! All right with you? On the pop-up, could someone explain me why the option: -\> appear every section and -\> appear every x days do not work ?. Pop-ups appear on all pages even if I close. The co… --- ## [Fresh 2.7.0](https://forum.mautic.org/t/fresh-2-7-0/7818)
**Author:** [@ServicesMary](https://forum.mautic.org/u/ServicesMary)\ **Replies:** 1\ **Last updated:** [March 7, 2017, 12:56am UTC](https://forum.mautic.org/t/fresh-2-7-0/7818 "2017-03-07T00:56:28Z")
Hi, I’ve installed a fresh Mautic 2.7.0. When i create a new email, builder doesn’t work. I can’t drag and drop. Error in Inspector element SyntaxError: missing ; before statement\[En savoir plus\] new:94:14… --- ## [Can't save anything in settings](https://forum.mautic.org/t/cant-save-anything-in-settings/7810)
**Author:** [@Armant](https://forum.mautic.org/u/Armant)\ **Replies:** 4\ **Last updated:** [March 6, 2017, 10:51pm UTC](https://forum.mautic.org/t/cant-save-anything-in-settings/7810 "2017-03-06T22:51:29Z")
Hi, I recently upgraded to 2.6.1 , but now I can’t save anything in settings I’ve reinstalled it to double check it wasn’t the upgrade so what happens? : After making a change in the settings if I select “a… --- ## [Hubspot integration push: 0 contacts processed](https://forum.mautic.org/t/hubspot-integration-push-0-contacts-processed/7813)
**Author:** [@RienK](https://forum.mautic.org/u/RienK)\ **Replies:** 1\ **Last updated:** [March 6, 2017, 1:47pm UTC](https://forum.mautic.org/t/hubspot-integration-push-0-contacts-processed/7813 "2017-03-06T13:47:36Z")
Hi all, We’ve been automating our sales and marketing processes with the help of Mautic and Hubspot. To push leads & contacts from our Mautic to our Hubspot, we use a points trigger of 1000 points. The hubspo… --- ## [Email Form flooded with SPAM](https://forum.mautic.org/t/email-form-flooded-with-spam/7802)
**Author:** [@healthstatus](https://forum.mautic.org/u/healthstatus)\ **Replies:** 3\ **Last updated:** [March 6, 2017, 1:14pm UTC](https://forum.mautic.org/t/email-form-flooded-with-spam/7802 "2017-03-06T13:14:22Z")
I got over 40,000 email submissions to my newsletter form in the last 24 hours from 3 different domains. contents are along the line of: 【澳门百家乐】助您“钱”程似锦！： www.2220323.com/? 千万级用户平台，趣味竞咪，互动随时随地 返水1.7%！36礼金自动发放… --- ## [Scheduling doesn't work on mautic free cloud](https://forum.mautic.org/t/scheduling-doesnt-work-on-mautic-free-cloud/7796)
**Author:** [@knishikawa](https://forum.mautic.org/u/knishikawa)\ **Replies:** 7\ **Last updated:** [March 6, 2017, 10:13am UTC](https://forum.mautic.org/t/scheduling-doesnt-work-on-mautic-free-cloud/7796 "2017-03-06T10:13:50Z")
Hi, i created a campaign with scheduled email but when try a test all emails are sent without logic. This is the campaign: and this is a screenshot of the my email box where you can see all emails sent in… --- ## [cant able to call upgrade.php](https://forum.mautic.org/t/cant-able-to-call-upgrade-php/7771)
**Author:** [@Ashwini\_Hinduja](https://forum.mautic.org/u/Ashwini_Hinduja)\ **Replies:** 5\ **Last updated:** [March 6, 2017, 5:17am UTC](https://forum.mautic.org/t/cant-able-to-call-upgrade-php/7771 "2017-03-06T05:17:22Z")
While calling the upgrade.php it shows 404 error --- ## [Re-Order form fields](https://forum.mautic.org/t/re-order-form-fields/7743)
**Author:** [@JoPitts](https://forum.mautic.org/u/JoPitts)\ **Replies:** 4\ **Last updated:** [March 6, 2017, 3:45am UTC](https://forum.mautic.org/t/re-order-form-fields/7743 "2017-03-06T03:45:15Z")
Hi there. Is it possible to re-order form fields? I’ve added a whole bunch, but realised I missed one that I want to appear early in the list. Ideally, I’d add my new field to the end and re-order the fields so it… --- ## [Import Contacts CSV Error : passthru() disabled for security reasons in FIleBInaryMimeTypeGuesser](https://forum.mautic.org/t/import-contacts-csv-error-passthru-disabled-for-security-reasons-in-filebinarymimetypeguesser/7804)
**Author:** [@malcolm](https://forum.mautic.org/u/malcolm)\ **Replies:** 1\ **Last updated:** [March 6, 2017, 2:16am UTC](https://forum.mautic.org/t/import-contacts-csv-error-passthru-disabled-for-security-reasons-in-filebinarymimetypeguesser/7804 "2017-03-06T02:16:09Z")
I just upgraded from 1.41 to 2.6.1. Everything else seems to be working, but I just went to import some contacts for the first time since the upgrade and got the following error: Invalid file type null. Use a file t… --- ## [Filter or list contacts by UTM tags recorded](https://forum.mautic.org/t/filter-or-list-contacts-by-utm-tags-recorded/7797)
**Author:** [@francopoleo](https://forum.mautic.org/u/francopoleo)\ **Replies:** 2\ **Last updated:** [March 6, 2017, 12:04am UTC](https://forum.mautic.org/t/filter-or-list-contacts-by-utm-tags-recorded/7797 "2017-03-06T00:04:03Z")
Is there any way to filter or list contacts by UTM tags recorded in Mautic 2.5.1? --- ## [Subdomain vs Folder?](https://forum.mautic.org/t/subdomain-vs-folder/7683)
**Author:** [@Dez](https://forum.mautic.org/u/Dez)\ **Replies:** 8\ **Last updated:** [March 5, 2017, 3:48pm UTC](https://forum.mautic.org/t/subdomain-vs-folder/7683 "2017-03-05T15:48:52Z")
I’ve installed mautic in a sub-folder called “/mautic” and discovered that all the links in my emails are not redirecting. They have the URL: e.g. site.com/r/dfvanojkefawe89fg394hfnrf - which goes to a 404 (the… --- ## [WordPress Pages with Muatic are Slow](https://forum.mautic.org/t/wordpress-pages-with-muatic-are-slow/7787)
**Author:** [@Athlone](https://forum.mautic.org/u/Athlone)\ **Replies:** 7\ **Last updated:** [March 4, 2017, 7:38pm UTC](https://forum.mautic.org/t/wordpress-pages-with-muatic-are-slow/7787 "2017-03-04T19:38:34Z")
Hi everyone I have Mautic and the WordPress website in question running on the same dedicated server. Server load is very good with no spikes. WordPress Environment: Latest Version of WordPress WP Fastest C… --- ## [2.6.1 Solid?](https://forum.mautic.org/t/2-6-1-solid/7785)
**Author:** [@healthstatus](https://forum.mautic.org/u/healthstatus)\ **Replies:** 6\ **Last updated:** [March 4, 2017, 7:14pm UTC](https://forum.mautic.org/t/2-6-1-solid/7785 "2017-03-04T19:14:57Z")
At this point is everyone feeling good about updating a site to 2.6.1 or are there some things still be wrestled with? I have a large site feeding mautic and would rather not be on the bleeding edge. --- ## [Campaign report](https://forum.mautic.org/t/campaign-report/7795)
**Author:** [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\ **Replies:** 1\ **Last updated:** [March 4, 2017, 4:44pm UTC](https://forum.mautic.org/t/campaign-report/7795 "2017-03-04T16:44:36Z")
People, good afternoon … in the last update it is now possible to report on a campaign … Could someone help me put together this report, please? --- ## [Campaign is not working](https://forum.mautic.org/t/campaign-is-not-working/2443)
**Author:** [@gleidson\_h](https://forum.mautic.org/u/gleidson_h)\ **Replies:** 32\ **Last updated:** [March 4, 2017, 3:46pm UTC](https://forum.mautic.org/t/campaign-is-not-working/2443 "2017-03-04T15:46:49Z")
I think I did everything correctly but e-mails from my campaign is not sending. I’m trying using Mandrill. I configurate correctly this, because I tested sending test button and it works, so Mandrill is corresctly c… --- ## [Creating a segment email](https://forum.mautic.org/t/creating-a-segment-email/7784)
**Author:** [@stargate03](https://forum.mautic.org/u/stargate03)\ **Replies:** 3\ **Last updated:** [March 4, 2017, 1:10pm UTC](https://forum.mautic.org/t/creating-a-segment-email/7784 "2017-03-04T13:10:06Z")
Is there a video that shows how to create an email and send to a segment it seems so complicated --- ## [Launching new campaign - emails sent to existing list members?](https://forum.mautic.org/t/launching-new-campaign-emails-sent-to-existing-list-members/7764)
**Author:** [@johannesd83](https://forum.mautic.org/u/johannesd83)\ **Replies:** 4\ **Last updated:** [March 4, 2017, 10:38am UTC](https://forum.mautic.org/t/launching-new-campaign-emails-sent-to-existing-list-members/7764 "2017-03-04T10:38:42Z")
Hi, I am looking to create a new campaign based on list segments. All our buyers should start getting a series of emails. Now I’ve only created campaigns based on forms so far and obviously only new subscribers… --- ## [2.6.1 Update - Contacts broken - 500 error](https://forum.mautic.org/t/2-6-1-update-contacts-broken-500-error/7576)
**Author:** [@Hasaan](https://forum.mautic.org/u/Hasaan)\ **Replies:** 17\ **Last updated:** [March 4, 2017, 10:00am UTC](https://forum.mautic.org/t/2-6-1-update-contacts-broken-500-error/7576 "2017-03-04T10:00:18Z")
I know one must not be jumping too quick but my system is not populated yet and still testing. So went ahead and updated it as it is a bug fix update. During update the process was stalled at clearing cache. I waite… --- ## [Campaign: Condition based on a contact field value issue](https://forum.mautic.org/t/campaign-condition-based-on-a-contact-field-value-issue/7663)
**Author:** [@sudo](https://forum.mautic.org/u/sudo)\ **Replies:** 11\ **Last updated:** [March 3, 2017, 6:05pm UTC](https://forum.mautic.org/t/campaign-condition-based-on-a-contact-field-value-issue/7663 "2017-03-03T18:05:23Z")
Hey all, I would like to create campaign with condition based on a contact field value. This is my plan: Add custom contact field: campaign-start (type date/time) Create pre-campaign. In the campaign, I ad… --- ## [Sending Emails - First Name / Last Name](https://forum.mautic.org/t/sending-emails-first-name-last-name/7658)
**Author:** [@Dez](https://forum.mautic.org/u/Dez)\ **Replies:** 4\ **Last updated:** [March 3, 2017, 5:01pm UTC](https://forum.mautic.org/t/sending-emails-first-name-last-name/7658 "2017-03-03T17:01:14Z")
I collect sign up data as follows: First Name Email Address When I use Dear {contactfield=firstname}‍, Many people don’t read the form correctly and enter fist name and last name. e.g. John Smith … --- ## [Image in Signature Footer?](https://forum.mautic.org/t/image-in-signature-footer/7777)
**Author:** [@Dez](https://forum.mautic.org/u/Dez)\ **Replies:** 1\ **Last updated:** [March 3, 2017, 4:57pm UTC](https://forum.mautic.org/t/image-in-signature-footer/7777 "2017-03-03T16:57:28Z")
Has anyone managed to display an image in their Footer Signature? --- ## [Make the Update Notification appear](https://forum.mautic.org/t/make-the-update-notification-appear/7769)
**Author:** [@malcolm](https://forum.mautic.org/u/malcolm)\ **Replies:** 3\ **Last updated:** [March 3, 2017, 7:15am UTC](https://forum.mautic.org/t/make-the-update-notification-appear/7769 "2017-03-03T07:15:30Z")
Hi all, I’m running self hosted Mautic (1.4.1), and I don’t get an update notification appearing when a new version is released. I read in another thread here that logging out and back in again would cause ti t… --- ## [Mautic and Elastic Email](https://forum.mautic.org/t/mautic-and-elastic-email/7763)
**Author:** [@sourdoughbread](https://forum.mautic.org/u/sourdoughbread)\ **Replies:** 1\ **Last updated:** [March 3, 2017, 12:35am UTC](https://forum.mautic.org/t/mautic-and-elastic-email/7763 "2017-03-03T00:35:32Z")
Has anyone been able to connect Mautic with Elastic Email? I am getting the following error when using the API method: 535 Incorrect authentication data !! Expected response code 235 but got code “535”, with message… --- ## [Stop Campaign Emails after purchase?](https://forum.mautic.org/t/stop-campaign-emails-after-purchase/7760)
**Author:** [@johannesd83](https://forum.mautic.org/u/johannesd83)\ **Replies:** 3\ **Last updated:** [March 2, 2017, 7:37pm UTC](https://forum.mautic.org/t/stop-campaign-emails-after-purchase/7760 "2017-03-02T19:37:34Z")
Hi, During my drip campaign, many of our subscribers end up purchasing. They are then moved to a separate list in Mautic, thanks to MautiCommerce. Unfortunately they still receive my drip emails even after they… [Previous page](https://forum.mautic.org/c/support/8.md?page=234) [Next page](https://forum.mautic.org/c/support/8.md?page=236)