# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=238 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 239 --- ## [Can't send emails](https://forum.mautic.org/t/cant-send-emails/2975)
**Author:** [@Chris76](https://forum.mautic.org/u/Chris76)\ **Replies:** 12\ **Last updated:** [February 22, 2017, 8:48pm UTC](https://forum.mautic.org/t/cant-send-emails/2975 "2017-02-22T20:48:28Z")
Hello, I’ve setup Mautic on my dev server at home. I’m using Other SMTP Server Queue sending Test connection works Send test mail works as well Cronjobs are all configured to fire every minute (the lead… --- ## [Using dateAdded inside email message?](https://forum.mautic.org/t/using-dateadded-inside-email-message/7636)
**Author:** [@PulpyBear](https://forum.mautic.org/u/PulpyBear)\ **Replies:** 1\ **Last updated:** [February 22, 2017, 5:58pm UTC](https://forum.mautic.org/t/using-dateadded-inside-email-message/7636 "2017-02-22T17:58:33Z")
Is there a way to dynamically input into an email the date that given contact was added to the list? Something like {leadfield=dateAdded} (I’ve tried this an doesn’t work)? --- ## [Using AngularJS for Mautic plugin interface](https://forum.mautic.org/t/using-angularjs-for-mautic-plugin-interface/7635)
**Author:** [@diggonomics](https://forum.mautic.org/u/diggonomics)\ **Replies:** 1\ **Last updated:** [February 22, 2017, 3:41pm UTC](https://forum.mautic.org/t/using-angularjs-for-mautic-plugin-interface/7635 "2017-02-22T15:41:06Z")
Okay, I have a plugin question for something we are building inside Mautic: The front end builder is done in angularjs. You can only load angular once on a page, or nothing gets loaded. However Mautic changes the vi… --- ## [Form submission not sending emails](https://forum.mautic.org/t/form-submission-not-sending-emails/5011)
**Author:** [@Ben](https://forum.mautic.org/u/Ben)\ **Replies:** 4\ **Last updated:** [February 22, 2017, 1:21pm UTC](https://forum.mautic.org/t/form-submission-not-sending-emails/5011 "2017-02-22T13:21:15Z")
Hi there, I have set up some forms (not campaigns) that will email an asset to the contact when they complete the form. I have been receiving the notification email but the client has not been receiving the actual email … --- ## [What are the best timing settings for cron](https://forum.mautic.org/t/what-are-the-best-timing-settings-for-cron/7463)
**Author:** [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)\ **Replies:** 4\ **Last updated:** [February 22, 2017, 12:07pm UTC](https://forum.mautic.org/t/what-are-the-best-timing-settings-for-cron/7463 "2017-02-22T12:07:08Z")
May i know what are the best settings for the cron timings… i read that you should not have them overlap. But some run really fast some really long which should be set for which? The below is mine… advice anyone? Code… --- ## [2.6.1 Upgrade lots of "500" erros and campaigns NOT working](https://forum.mautic.org/t/2-6-1-upgrade-lots-of-500-erros-and-campaigns-not-working/7598)
**Author:** [@raymondkent](https://forum.mautic.org/u/raymondkent)\ **Replies:** 5\ **Last updated:** [February 22, 2017, 11:09am UTC](https://forum.mautic.org/t/2-6-1-upgrade-lots-of-500-erros-and-campaigns-not-working/7598 "2017-02-22T11:09:10Z")
Hi there, I upgraded from 2.5.1 - (which was actually working fine with the campaigns working perfectly) to 2.6.1. I updated via the mautic dashboard. I am now getting LOTS of “Um I think I broke” 500 se… --- ## [Bug in 2.6.1 in contacts](https://forum.mautic.org/t/bug-in-2-6-1-in-contacts/7631)
**Author:** [@Ashwini\_Hinduja](https://forum.mautic.org/u/Ashwini_Hinduja)\ **Replies:** 1\ **Last updated:** [February 22, 2017, 5:47am UTC](https://forum.mautic.org/t/bug-in-2-6-1-in-contacts/7631 "2017-02-22T05:47:49Z")
Bug in 2.6.1 in contacts In mautic 2.6.1 (1) Initially the notes having ‘ 0 ‘ count. While adding notes for a contact for first time it displays count as 2 (2) And also while deleting the notes of a contact, it r… --- ## [Form Actions Editor Not Loading in 2.6](https://forum.mautic.org/t/form-actions-editor-not-loading-in-2-6/7615)
**Author:** [@mattboss](https://forum.mautic.org/u/mattboss)\ **Replies:** 5\ **Last updated:** [February 22, 2017, 4:03am UTC](https://forum.mautic.org/t/form-actions-editor-not-loading-in-2-6/7615 "2017-02-22T04:03:09Z")
Hi, Just updated and now the form actions editor won’t load. It starts and says ‘loading’ but never loads. I can delete the action and create a new one but it won’t save as I get the CSRF invalid token message, not sure … --- ## [Email Templates](https://forum.mautic.org/t/email-templates/7469)
**Author:** [@ddzarrao](https://forum.mautic.org/u/ddzarrao)\ **Replies:** 5\ **Last updated:** [February 22, 2017, 2:59am UTC](https://forum.mautic.org/t/email-templates/7469 "2017-02-22T02:59:19Z")
Hey I m having issues building email templates. I tried clearing cache, using different browsers, etc. When I create a template I save and close. Then I go back into it and it is blank. The actual template does… --- ## [Cron Job - ISPConfig](https://forum.mautic.org/t/cron-job-ispconfig/7623)
**Author:** [@heyfra](https://forum.mautic.org/u/heyfra)\ **Replies:** 2\ **Last updated:** [February 22, 2017, 2:12am UTC](https://forum.mautic.org/t/cron-job-ispconfig/7623 "2017-02-22T02:12:04Z")
Hi, I read your note on my post, It’s possible for you help me to fix this damn issue of the Cron Job? server: auto.leadsbeam.com user: leadsbeammm pass: mKn!3sMQvC Thank you! --- ## [10's of thousands of these errors after upgrade to 2.6.1](https://forum.mautic.org/t/10s-of-thousands-of-these-errors-after-upgrade-to-2-6-1/7628)
**Author:** [@Rich](https://forum.mautic.org/u/Rich)\ **Replies:** 1\ **Last updated:** [February 21, 2017, 9:42pm UTC](https://forum.mautic.org/t/10s-of-thousands-of-these-errors-after-upgrade-to-2-6-1/7628 "2017-02-21T21:42:52Z")
I Have 10’s of thousands of these errors after upgrade to 2.6.1 \[2017-02-21 15:17:11\] mautic.WARNING: PHP Warning - Illegal offset type in isset or empty - in file /home/proje485/public\_html/mailstudio/messages/vend… --- ## [Using A Company as a Segment Contact](https://forum.mautic.org/t/using-a-company-as-a-segment-contact/7621)
**Author:** [@newuser9832446](https://forum.mautic.org/u/newuser9832446)\ **Replies:** 2\ **Last updated:** [February 21, 2017, 6:14pm UTC](https://forum.mautic.org/t/using-a-company-as-a-segment-contact/7621 "2017-02-21T18:14:41Z")
Hello! I am new to all of this and I was wondering if there is any way I can use a companies general information as a contact in a segment. As far as I can see I cannot add a company to a segment, unless I have an actual… --- ## [autozie could you help me setup mautic](https://forum.mautic.org/t/autozie-could-you-help-me-setup-mautic/7626)
**Author:** [@yavarpower](https://forum.mautic.org/u/yavarpower)\ **Replies:** 5\ **Last updated:** [February 21, 2017, 6:08pm UTC](https://forum.mautic.org/t/autozie-could-you-help-me-setup-mautic/7626 "2017-02-21T18:08:53Z")
Hey hi autozie could you help me setup mautic i spend hours but couldnt get it working and you were the 1 online please reply --- ## [could you help me set up mautic](https://forum.mautic.org/t/could-you-help-me-set-up-mautic/7625)
**Author:** [@yavarpower](https://forum.mautic.org/u/yavarpower)\ **Replies:** 1\ **Last updated:** [February 21, 2017, 5:40pm UTC](https://forum.mautic.org/t/could-you-help-me-set-up-mautic/7625 "2017-02-21T17:40:33Z")
Hey Chad how you doing could you help me set up mautic THis is what i have done so far I installed cron job Test emails are working but i cannot send autoresponder emails its showing pending Please … --- ## [Can't send emails](https://forum.mautic.org/t/cant-send-emails/5719)
**Author:** [@max239](https://forum.mautic.org/u/max239)\ **Replies:** 9\ **Last updated:** [February 21, 2017, 5:22pm UTC](https://forum.mautic.org/t/cant-send-emails/5719 "2017-02-21T17:22:32Z")
Hello! I’ve setup SMTP settings, a test email from settings window was delivered to me - OK. But when I start to create new leads, test emails doesn’t send and in error log system wrote the next: \[2016-03-24 10… --- ## [Problem setting language](https://forum.mautic.org/t/problem-setting-language/2096)
**Author:** [@pietromantovani](https://forum.mautic.org/u/pietromantovani)\ **Replies:** 27\ **Last updated:** [February 21, 2017, 2:44pm UTC](https://forum.mautic.org/t/problem-setting-language/2096 "2017-02-21T14:44:56Z")
Hello, I’ve installed Mautic in our own server, on a subdomain. When I try do change language (in profile or system defaults settings), I get the following error: “mautic.core.could.not.set.language” I have ph… --- ## [Email Not sending Error](https://forum.mautic.org/t/email-not-sending-error/7622)
**Author:** [@yavarpower](https://forum.mautic.org/u/yavarpower)\ **Replies:** 1\ **Last updated:** [February 21, 2017, 7:52am UTC](https://forum.mautic.org/t/email-not-sending-error/7622 "2017-02-21T07:52:51Z")
hey guys Need help all my emails are set correctly even my cron jobs but when and new contact is added in the segment it does not send emails i also did the same with amazon Ses same isses email are not sending … --- ## [MAUTIC NOT WORKING ON UBUNTU 16.04](https://forum.mautic.org/t/mautic-not-working-on-ubuntu-16-04/7574)
**Author:** [@renegadeza](https://forum.mautic.org/u/renegadeza)\ **Replies:** 10\ **Last updated:** [February 21, 2017, 12:26am UTC](https://forum.mautic.org/t/mautic-not-working-on-ubuntu-16-04/7574 "2017-02-21T00:26:28Z")
HI all, i have tried 5 times now to get mautic working, tried with different version of PHP etc. gives the same error each time, ive followed the install docs, and tried other things. im stumped? Not Found … --- ## [Mautic Docker recipe license?](https://forum.mautic.org/t/mautic-docker-recipe-license/7460)
**Author:** [@lightweight](https://forum.mautic.org/u/lightweight)\ **Replies:** 5\ **Last updated:** [February 21, 2017, 12:17am UTC](https://forum.mautic.org/t/mautic-docker-recipe-license/7460 "2017-02-21T00:17:58Z")
Hi, I’m looking at the now very outdated Mautic Docker recipe repository… There’s no license specified. Is this repo made available under the same GPL v3 that the main Mautic project is? I’d appreciate clarification. Tha… --- ## [Cant get Mautic installed.](https://forum.mautic.org/t/cant-get-mautic-installed/7591)
**Author:** [@renegadeza](https://forum.mautic.org/u/renegadeza)\ **Replies:** 3\ **Last updated:** [February 21, 2017, 12:03am UTC](https://forum.mautic.org/t/cant-get-mautic-installed/7591 "2017-02-21T00:03:48Z")
This is the error every time. no matter which way i install. same thing. The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator. System adminis… --- ## [Need someone to setup Mautic Account - Price?](https://forum.mautic.org/t/need-someone-to-setup-mautic-account-price/7604)
**Author:** [@Hedo](https://forum.mautic.org/u/Hedo)\ **Replies:** 4\ **Last updated:** [February 20, 2017, 11:27pm UTC](https://forum.mautic.org/t/need-someone-to-setup-mautic-account-price/7604 "2017-02-20T23:27:54Z")
Hi I need someone to Instal and prepare My Account to sending Newsletters and campaigns to my contacts. Have no idea about Cron Jobs and how to make everything running smoothly. Please let me know who could do this for m… --- ## [Best config for cloud server](https://forum.mautic.org/t/best-config-for-cloud-server/7606)
**Author:** [@Benoitp](https://forum.mautic.org/u/Benoitp)\ **Replies:** 3\ **Last updated:** [February 20, 2017, 11:25pm UTC](https://forum.mautic.org/t/best-config-for-cloud-server/7606 "2017-02-20T23:25:08Z")
Hello, I’d like to use Vultr server hosting to install Mautic. What do i need to put on the server to use Mautic without problem? Thanks --- ## [Self hosted site - Web Notifications.](https://forum.mautic.org/t/self-hosted-site-web-notifications/7614)
**Author:** [@precords](https://forum.mautic.org/u/precords)\ **Replies:** 1\ **Last updated:** [February 20, 2017, 8:28pm UTC](https://forum.mautic.org/t/self-hosted-site-web-notifications/7614 "2017-02-20T20:28:18Z")
HI Dan, Say I’m trying to get Web Notifications to work on a self hosted site of Mautic 2.5.1. I’ve made these modifications to my 3 files. https://github.com/heanfig/mautic/commit/80ea86e77a4cc1dc1873d0bed9b74721b5… --- ## [Mautic Setup, Instalation Help!](https://forum.mautic.org/t/mautic-setup-instalation-help/7610)
**Author:** [@Hedo](https://forum.mautic.org/u/Hedo)\ **Replies:** 1\ **Last updated:** [February 20, 2017, 6:22pm UTC](https://forum.mautic.org/t/mautic-setup-instalation-help/7610 "2017-02-20T18:22:07Z")
Hi Paul999, it is Server on www.webgo.de … I actually did instal the plugin on my CMS but how to get around right tracking and setup Cron Jobs etc…have no idea. I have installed Joomla plugin… --- ## [HTML Newsletter where to implement? How to divide contacts into segments?](https://forum.mautic.org/t/html-newsletter-where-to-implement-how-to-divide-contacts-into-segments/7396)
**Author:** [@Hedo](https://forum.mautic.org/u/Hedo)\ **Replies:** 3\ **Last updated:** [February 20, 2017, 1:33pm UTC](https://forum.mautic.org/t/html-newsletter-where-to-implement-how-to-divide-contacts-into-segments/7396 "2017-02-20T13:33:04Z")
Hi I am very new to Mautic and although I’ve seen all tutorials about how to set it up and get a grip with Mautic it is quite difficult to do some rudimentary things like : Divide Contacts into Segments, Send newsletter … --- ## [Error in Campaign Builder (Disconnected steps / blocks)](https://forum.mautic.org/t/error-in-campaign-builder-disconnected-steps-blocks/7586)
**Author:** [@Karan\_Soekhram](https://forum.mautic.org/u/Karan_Soekhram)\ **Replies:** 3\ **Last updated:** [February 20, 2017, 11:07am UTC](https://forum.mautic.org/t/error-in-campaign-builder-disconnected-steps-blocks/7586 "2017-02-20T11:07:39Z")
Hi Guys, My first post here on this forum. So first let me introduce myself. I am Karan Soekhram and a marketeer for about 11 years now. The last 4 years I’ve been using Marketo and Pardot for Marketing Automation f… --- ## [How do i find out WHO clicked a link?](https://forum.mautic.org/t/how-do-i-find-out-who-clicked-a-link/4152)
**Author:** [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)\ **Replies:** 13\ **Last updated:** [February 20, 2017, 4:03am UTC](https://forum.mautic.org/t/how-do-i-find-out-who-clicked-a-link/4152 "2017-02-20T04:03:23Z")
There is reports of how many times link was clicked, but how do i know WHO clicked it? --- ## [Can't successfully test Email settings, cron job?](https://forum.mautic.org/t/cant-successfully-test-email-settings-cron-job/7593)
**Author:** [@alainarae](https://forum.mautic.org/u/alainarae)\ **Replies:** 3\ **Last updated:** [February 20, 2017, 1:11am UTC](https://forum.mautic.org/t/cant-successfully-test-email-settings-cron-job/7593 "2017-02-20T01:11:36Z")
I am trying to set up mautic and everything looks good until I try and test email in a campaign or in configuration:email settings. When I select “Test Connection” or “Send Test Email” all that happens is that the little… --- ## [Error sending email](https://forum.mautic.org/t/error-sending-email/7515)
**Author:** [@andreamarucci](https://forum.mautic.org/u/andreamarucci)\ **Replies:** 20\ **Last updated:** [February 20, 2017, 12:14am UTC](https://forum.mautic.org/t/error-sending-email/7515 "2017-02-20T00:14:08Z")
Hello, there’s no way to send out email from Mautic. I’ve tried Gmail, Sendgrid and so on with no luck. Looking at the error log I see Code: \[14-Feb-2017 14:21:15 Europe/Rome\] PHP Fatal error: Call to undefined metho… --- ## [php error](https://forum.mautic.org/t/php-error/7584)
**Author:** [@gamzehrealty](https://forum.mautic.org/u/gamzehrealty)\ **Replies:** 1\ **Last updated:** [February 17, 2017, 10:29pm UTC](https://forum.mautic.org/t/php-error/7584 "2017-02-17T22:29:03Z")
I get this error message after I ungraded to php 5.6, Anyone can help? \[17-Feb-2017 21:59:32 UTC\] PHP Fatal error: Class ‘LightSamlSymfonyBridgeBundleLightSamlSymfonyBridgeBundle’ not found in /home/investsolidcow/… [Previous page](https://forum.mautic.org/c/support/8.md?page=237) [Next page](https://forum.mautic.org/c/support/8.md?page=239)