# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=243 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 244 --- ## [Mautic+Cloudflare+SSL Flexible](https://forum.mautic.org/t/mautic-cloudflare-ssl-flexible/7300)
**Author:** [@dalarkon](https://forum.mautic.org/u/dalarkon)\ **Replies:** 1\ **Last updated:** [January 28, 2017, 1:17am UTC](https://forum.mautic.org/t/mautic-cloudflare-ssl-flexible/7300 "2017-01-28T01:17:50Z")
Hi good day, my problem is the access to my site, to many redirections. return 301 https://marketing.mydomain.com$request\_uri; --- ## [Mautic, Amazon SES, and Bluehost configuration problem Connection refused #111 error](https://forum.mautic.org/t/mautic-amazon-ses-and-bluehost-configuration-problem-connection-refused-111-error/7273)
**Author:** [@Evan37](https://forum.mautic.org/u/Evan37)\ **Replies:** 10\ **Last updated:** [January 28, 2017, 12:11am UTC](https://forum.mautic.org/t/mautic-amazon-ses-and-bluehost-configuration-problem-connection-refused-111-error/7273 "2017-01-28T00:11:37Z")
I’ve been banging my head against the wall for a few days trying to figure this out. I set up an Amazon SES account and validated my domain and email address, including DKIM. Test email works fine. I contacted Amaz… --- ## [Social Networking](https://forum.mautic.org/t/social-networking/7299)
**Author:** [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\ **Replies:** 1\ **Last updated:** [January 27, 2017, 6:14pm UTC](https://forum.mautic.org/t/social-networking/7299 "2017-01-27T18:14:26Z")
Hi, how are you? I’m using social login on a form. Only I noticed that the leads are not going to a form and not a list … more yes direct to the contacts database … is this normal? Should not go to a form or even a lis… --- ## [Dashboard doesn't show up](https://forum.mautic.org/t/dashboard-doesnt-show-up/6616)
**Author:** [@tecnodaniel](https://forum.mautic.org/u/tecnodaniel)\ **Replies:** 2\ **Last updated:** [January 27, 2017, 5:53pm UTC](https://forum.mautic.org/t/dashboard-doesnt-show-up/6616 "2017-01-27T17:53:16Z")
Hi fellows, I have just installed mautic 2.2.1 and it works. However, Once I go into the system, it shows several options for the dashboard and even if I choose one of them (default) and clic on Apply, it never show… --- ## [my setup mautic is not save](https://forum.mautic.org/t/my-setup-mautic-is-not-save/7298)
**Author:** [@zoominfor](https://forum.mautic.org/u/zoominfor)\ **Replies:** 1\ **Last updated:** [January 27, 2017, 5:19pm UTC](https://forum.mautic.org/t/my-setup-mautic-is-not-save/7298 "2017-01-27T17:19:25Z")
if i made any setup no save and close nothing save in settings --- ## [Mautic Installation - Environment Check - always\_populate\_raw\_post\_data](https://forum.mautic.org/t/mautic-installation-environment-check-always-populate-raw-post-data/7296)
**Author:** [@mmorris](https://forum.mautic.org/u/mmorris)\ **Replies:** 2\ **Last updated:** [January 27, 2017, 4:38pm UTC](https://forum.mautic.org/t/mautic-installation-environment-check-always-populate-raw-post-data/7296 "2017-01-27T16:38:31Z")
I am receiving this error message at the Mautic Installation - Environment Check screen: Quote: PHP version 5.6.x requires the PHP configuration directive always\_populate\_raw\_post\_data be set to -1. This is handled au… --- ## [Mautic API oAuth "signature\_invalid"](https://forum.mautic.org/t/mautic-api-oauth-signature-invalid/4397)
**Author:** [@deepak586625](https://forum.mautic.org/u/deepak586625)\ **Replies:** 4\ **Last updated:** [January 27, 2017, 2:37pm UTC](https://forum.mautic.org/t/mautic-api-oauth-signature-invalid/4397 "2017-01-27T14:37:52Z")
Hi I am trying to push our live chat leads to mautic via rest api. But when i am trying oAuth1 authentication,i am getting “Incorrect access token parameters returned: Array” in the Apitester application. In … --- ## [2.0 features](https://forum.mautic.org/t/2-0-features/4565)
**Author:** [@ultroconsulting](https://forum.mautic.org/u/ultroconsulting)\ **Replies:** 4\ **Last updated:** [January 27, 2017, 5:26am UTC](https://forum.mautic.org/t/2-0-features/4565 "2017-01-27T05:26:40Z")
Hello, Can anyone describe the use/purpose of the following in v2? attribution (number and date) dynamic content stage Thanks. --- ## [how to import my contact lists?](https://forum.mautic.org/t/how-to-import-my-contact-lists/1479)
**Author:** [@samuel\_gimenez](https://forum.mautic.org/u/samuel_gimenez)\ **Replies:** 8\ **Last updated:** [January 27, 2017, 12:32am UTC](https://forum.mautic.org/t/how-to-import-my-contact-lists/1479 "2017-01-27T00:32:13Z")
Hello, I’ve just begun using Mautic. I’d like to know how to import my contact lists. Thanks in advance. --- ## [Bluehost help](https://forum.mautic.org/t/bluehost-help/7288)
**Author:** [@Evan37](https://forum.mautic.org/u/Evan37)\ **Replies:** 2\ **Last updated:** [January 26, 2017, 5:13pm UTC](https://forum.mautic.org/t/bluehost-help/7288 "2017-01-26T17:13:49Z")
Hey, I saw your response to my thread about bluehost and the ports. I set up a dedicated IP with BH and they assured me port 2587 was open but it’s still not working. Did you do anything else to get things running? … --- ## [Email send ratio](https://forum.mautic.org/t/email-send-ratio/7286)
**Author:** [@HOTEQUE](https://forum.mautic.org/u/HOTEQUE)\ **Replies:** 2\ **Last updated:** [January 26, 2017, 1:53pm UTC](https://forum.mautic.org/t/email-send-ratio/7286 "2017-01-26T13:53:27Z")
Hallo Is there an “Email send ratio” that you can choose when are preparing new campaigns --- ## [Settings Section Not Responding](https://forum.mautic.org/t/settings-section-not-responding/7173)
**Author:** [@myfirsthomenetwork](https://forum.mautic.org/u/myfirsthomenetwork)\ **Replies:** 3\ **Last updated:** [January 26, 2017, 11:54am UTC](https://forum.mautic.org/t/settings-section-not-responding/7173 "2017-01-26T11:54:57Z")
It is taking forever to navigate the settings Having successfully installed mautic - I seem to be having issues navigating the Settings \[top right\] section Simply not responding in attempting to navigate to us… --- ## [Social Monitoring](https://forum.mautic.org/t/social-monitoring/5064)
**Author:** [@mblcote](https://forum.mautic.org/u/mblcote)\ **Replies:** 13\ **Last updated:** [January 25, 2017, 8:01am UTC](https://forum.mautic.org/t/social-monitoring/5064 "2017-01-25T08:01:17Z")
Hello, I am sorry for the amateur question but I am new to Mautic. I have successfully installed Mautic and the Twitter Plugin (or so I think as I was successfully able to validate). I am looking to utilize the Soci… --- ## [Bluehost - Bulk sending woes](https://forum.mautic.org/t/bluehost-bulk-sending-woes/2772)
**Author:** [@pius\_kid](https://forum.mautic.org/u/pius_kid)\ **Replies:** 4\ **Last updated:** [January 25, 2017, 7:59am UTC](https://forum.mautic.org/t/bluehost-bulk-sending-woes/2772 "2017-01-25T07:59:01Z")
Hi All, I sent a campaign out on Monday using an install of Mautic that I put on Bluehost. It successfully executed and got great results. I am building a new campaign and when I try to send test emails, I don’t g… --- ## [What is the convention for the"State" field](https://forum.mautic.org/t/what-is-the-convention-for-the-state-field/7279)
**Author:** [@Lindum3](https://forum.mautic.org/u/Lindum3)\ **Replies:** 2\ **Last updated:** [January 24, 2017, 10:06pm UTC](https://forum.mautic.org/t/what-is-the-convention-for-the-state-field/7279 "2017-01-24T22:06:59Z")
Can someone tell me what the style is for the state in the address settings for companies Is it CA or California or Calif. Thanks --- ## [MauticPipedrive](https://forum.mautic.org/t/mauticpipedrive/7278)
**Author:** [@robertoviana](https://forum.mautic.org/u/robertoviana)\ **Replies:** 1\ **Last updated:** [January 24, 2017, 9:14pm UTC](https://forum.mautic.org/t/mauticpipedrive/7278 "2017-01-24T21:14:34Z")
Hi @stollz. I found your project on github https://github.com/stollz/MauticPipedrive but I couldn’t install. This is the error: mautic.ERROR: Deprecation: SymfonyComponentDependencyInjectionDefinition::setFactoryService… --- ## [Campaign not continuing after segment action](https://forum.mautic.org/t/campaign-not-continuing-after-segment-action/7221)
**Author:** [@RickBRG](https://forum.mautic.org/u/RickBRG)\ **Replies:** 5\ **Last updated:** [January 24, 2017, 4:47pm UTC](https://forum.mautic.org/t/campaign-not-continuing-after-segment-action/7221 "2017-01-24T16:47:11Z")
Hi Guys, Just as the conversation title mentions; My campaign is not continuing after it placed a contact in an segment. I found a work-around but I think that I’m doing something wrong. If i create a new campaign… --- ## [Adding tracking code and pixel to Shopify Theme layout](https://forum.mautic.org/t/adding-tracking-code-and-pixel-to-shopify-theme-layout/4204)
**Author:** [@DCKevin](https://forum.mautic.org/u/DCKevin)\ **Replies:** 3\ **Last updated:** [January 24, 2017, 5:27am UTC](https://forum.mautic.org/t/adding-tracking-code-and-pixel-to-shopify-theme-layout/4204 "2017-01-24T05:27:10Z")
Hello, everyone. I have added the tracking code (got it from my account on mautic.com) and installed it just below the closing body tag. I also read about needing to add a tracking pixel and added that, too. But, p… --- ## [Actions in campaigns doesn't work](https://forum.mautic.org/t/actions-in-campaigns-doesnt-work/7271)
**Author:** [@Lesya](https://forum.mautic.org/u/Lesya)\ **Replies:** 1\ **Last updated:** [January 23, 2017, 5:04pm UTC](https://forum.mautic.org/t/actions-in-campaigns-doesnt-work/7271 "2017-01-23T17:04:43Z")
Hello, I’ve got a problem with campaigns after mautic 2.5 version updation. Actually the problem is that none of the actions from the campaign builder is working. i was trying to build a simple campaign which trigger… --- ## [Categories not global?](https://forum.mautic.org/t/categories-not-global/7252)
**Author:** [@denispavliha](https://forum.mautic.org/u/denispavliha)\ **Replies:** 2\ **Last updated:** [January 22, 2017, 7:51pm UTC](https://forum.mautic.org/t/categories-not-global/7252 "2017-01-22T19:51:52Z")
Hi, if I create categories under /s/categories these can only be used to categorize forms. If I try to categorize e.g. emails or campaigns, the categories I have created are not listed in the search input field… --- ## [Stuck with 2.4](https://forum.mautic.org/t/stuck-with-2-4/7015)
**Author:** [@gurumug](https://forum.mautic.org/u/gurumug)\ **Replies:** 2\ **Last updated:** [January 22, 2017, 6:09pm UTC](https://forum.mautic.org/t/stuck-with-2-4/7015 "2017-01-22T18:09:54Z")
Hi, I was unable to do upgrade for 2.4. I reinstalled using Softaculous on a new subdomain. I face following issues using mautic: Hosted mautic is bit slow despite on a VPS-5 server. I refreshed while edit… --- ## [how to run server on debug mode?](https://forum.mautic.org/t/how-to-run-server-on-debug-mode/4277)
**Author:** [@pcompassion](https://forum.mautic.org/u/pcompassion)\ **Replies:** 2\ **Last updated:** [January 22, 2017, 5:44pm UTC](https://forum.mautic.org/t/how-to-run-server-on-debug-mode/4277 "2017-01-22T17:44:02Z")
tried to look up documentation, but couldn’t find the answer… How can I run server on debug mode? I hope I can see more debugging log, is there other obvious benefits using debug mode when debugging? --- ## [Configuration Will Not Open After First Installation](https://forum.mautic.org/t/configuration-will-not-open-after-first-installation/7255)
**Author:** [@Bill0503](https://forum.mautic.org/u/Bill0503)\ **Replies:** 1\ **Last updated:** [January 22, 2017, 11:09am UTC](https://forum.mautic.org/t/configuration-will-not-open-after-first-installation/7255 "2017-01-22T11:09:35Z")
Hi All, I have just installed, 22.01.2017, the latest version of Mautic and cannot get into Configuration to continue the set up process. The flashing bar shows Mautic is working on it but then it just stops leaving me… --- ## [Unable to change site URL](https://forum.mautic.org/t/unable-to-change-site-url/7089)
**Author:** [@morleyc](https://forum.mautic.org/u/morleyc)\ **Replies:** 4\ **Last updated:** [January 21, 2017, 9:12pm UTC](https://forum.mautic.org/t/unable-to-change-site-url/7089 "2017-01-21T21:12:48Z")
Dear all, recently i installed mautic on an http url and all is great. I then decided to install an SSL cert, although is working (on the SSL site via https://mydomain.com) despite updating the URL under Settings -\> … --- ## [Not able to install mautic](https://forum.mautic.org/t/not-able-to-install-mautic/7250)
**Author:** [@Rajendra\_Singh](https://forum.mautic.org/u/Rajendra_Singh)\ **Replies:** 2\ **Last updated:** [January 21, 2017, 7:27pm UTC](https://forum.mautic.org/t/not-able-to-install-mautic/7250 "2017-01-21T19:27:10Z")
Hi, I am trying to install Mautic on my vps. I am using cpanel on centos 6.6 64 bit. i downloaded mautic and extract file in Public\_html. After that i am trying to install it but getting following error. “The s… --- ## [can't import CSV](https://forum.mautic.org/t/cant-import-csv/7185)
**Author:** [@Benoitp](https://forum.mautic.org/u/Benoitp)\ **Replies:** 6\ **Last updated:** [January 21, 2017, 1:17pm UTC](https://forum.mautic.org/t/cant-import-csv/7185 "2017-01-21T13:17:29Z")
i have this message invalid file type “application/octet-stream”. Use a file that matches of of the following mime types: “text/csv”, “text/plain”. but i tried a csv file from excel (Mac-Lion) and openoffice. Noth… --- ## [Do not contact during running campaign](https://forum.mautic.org/t/do-not-contact-during-running-campaign/7249)
**Author:** [@Firefly](https://forum.mautic.org/u/Firefly)\ **Replies:** 1\ **Last updated:** [January 21, 2017, 11:27am UTC](https://forum.mautic.org/t/do-not-contact-during-running-campaign/7249 "2017-01-21T11:27:56Z")
I have a question regarding the “Do not contact”-function in correspondence to running/started campaigns. My campaign has 6 planned E-Mails and will be send to a special segment. When I set a contact to “Do not co… --- ## [Hostgator share hosting cron Jobs.](https://forum.mautic.org/t/hostgator-share-hosting-cron-jobs/7104)
**Author:** [@Tonny](https://forum.mautic.org/u/Tonny)\ **Replies:** 2\ **Last updated:** [January 21, 2017, 2:58am UTC](https://forum.mautic.org/t/hostgator-share-hosting-cron-jobs/7104 "2017-01-21T02:58:42Z")
Hi sitebuilderr, I have installed Mautic on hostgator shared hosting and it works fine. But I am having problems with the cron jobs. Would you tell me how you set them up. Thanks Tonny --- ## [Google App Creation](https://forum.mautic.org/t/google-app-creation/7244)
**Author:** [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\ **Replies:** 1\ **Last updated:** [January 20, 2017, 7:32pm UTC](https://forum.mautic.org/t/google-app-creation/7244 "2017-01-20T19:32:39Z")
Gentlemen, can someone help me to create an APP on Google to integrate into Mautic? I could not create no … someone is enabled and eh ??? Valeuuuuuuuuuuuuu --- ## [Measure the value of Marketing Automation](https://forum.mautic.org/t/measure-the-value-of-marketing-automation/7229)
**Author:** [@McDuck4](https://forum.mautic.org/u/McDuck4)\ **Replies:** 5\ **Last updated:** [January 20, 2017, 6:13pm UTC](https://forum.mautic.org/t/measure-the-value-of-marketing-automation/7229 "2017-01-20T18:13:23Z")
Hello everybody. I am of course also hooked on Mautic. But a person asked me there other day… How do you measure the value you get out from your customers? Do you get more sale? Do you get a closer customer relation… [Previous page](https://forum.mautic.org/c/support/8.md?page=242) [Next page](https://forum.mautic.org/c/support/8.md?page=244)