# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=244 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 245 --- ## [Mautic domain change](https://forum.mautic.org/t/mautic-domain-change/7239)
**Author:** [@dioneiserino](https://forum.mautic.org/u/dioneiserino)\ **Replies:** 1\ **Last updated:** [January 20, 2017, 1:13pm UTC](https://forum.mautic.org/t/mautic-domain-change/7239 "2017-01-20T13:13:45Z")
Hello everyone, I’m trying to change the address of my Mautc self-hosted, but I’m not having success. I need chage Mautic address from ‘http://domain.com/mautic’ to ‘http://mautic.domain.com’. How can I do it? … --- ## [Leads in same IP Address](https://forum.mautic.org/t/leads-in-same-ip-address/3376)
**Author:** [@natansouzag](https://forum.mautic.org/u/natansouzag)\ **Replies:** 6\ **Last updated:** [January 20, 2017, 12:47pm UTC](https://forum.mautic.org/t/leads-in-same-ip-address/3376 "2017-01-20T12:47:18Z")
Hi, I have a problem with work in network with same ip for multiple users… When one lead load script tracking, the info is change for other lead. Who I disable lead by IP? It’s possible? --- ## [Action/trigger on UTM tags recorded?](https://forum.mautic.org/t/action-trigger-on-utm-tags-recorded/7004)
**Author:** [@denispavliha](https://forum.mautic.org/u/denispavliha)\ **Replies:** 2\ **Last updated:** [January 20, 2017, 12:32pm UTC](https://forum.mautic.org/t/action-trigger-on-utm-tags-recorded/7004 "2017-01-20T12:32:54Z")
Hi there, how could I assign points (set up trigger+action) when UTM tags are recorded as event on Contact ? I don’t find such a possibility under Points -\> Manage Actions … I could bind it to ‘visits a p… --- ## [PHP Installation ERROR: Mautic requires PHP version 5.6.19 while your server has 5.6.6.](https://forum.mautic.org/t/php-installation-error-mautic-requires-php-version-5-6-19-while-your-server-has-5-6-6/7002)
**Author:** [@leopold](https://forum.mautic.org/u/leopold)\ **Replies:** 5\ **Last updated:** [January 20, 2017, 12:27pm UTC](https://forum.mautic.org/t/php-installation-error-mautic-requires-php-version-5-6-19-while-your-server-has-5-6-6/7002 "2017-01-20T12:27:15Z")
Hi, I just recently heard about a Mautic and think it’s incredible. However, I’m getting this error message when I try to access the subdomain that points to Mautic: “Your server does not meet the minimum PHP requiremen… --- ## [Office 365](https://forum.mautic.org/t/office-365/7210)
**Author:** [@scottrdoel](https://forum.mautic.org/u/scottrdoel)\ **Replies:** 2\ **Last updated:** [January 20, 2017, 12:22pm UTC](https://forum.mautic.org/t/office-365/7210 "2017-01-20T12:22:02Z")
Hi just wondering if anyone is able to send email using office 365? I have set the account up in the config section and get the ‘success’ message on the account and I have sent and received the test message But… --- ## [PHP version 5.6.x requires the PHP configuration directive always\_populate\_raw\_post\_data be set to -](https://forum.mautic.org/t/php-version-5-6-x-requires-the-php-configuration-directive-always-populate-raw-post-data-be-set-to/6093)
**Author:** [@akshayhallur](https://forum.mautic.org/u/akshayhallur)\ **Replies:** 3\ **Last updated:** [January 20, 2017, 12:04pm UTC](https://forum.mautic.org/t/php-version-5-6-x-requires-the-php-configuration-directive-always-populate-raw-post-data-be-set-to/6093 "2017-01-20T12:04:17Z")
I’m trying to do a fresh install of Mautic on Bluehost shared hosting. When I load up /mautic, it’s showing up the error. PHP version 5.6.x requires the PHP configuration directive always\_populate\_raw\_post\_data be s… --- ## [How to upload Image ?](https://forum.mautic.org/t/how-to-upload-image/7236)
**Author:** [@Vines](https://forum.mautic.org/u/Vines)\ **Replies:** 1\ **Last updated:** [January 20, 2017, 5:55am UTC](https://forum.mautic.org/t/how-to-upload-image/7236 "2017-01-20T05:55:04Z")
im having issue to upload image in EMAIL builder. its showing SOMETING WENT WRONG.PLEASE TRY AGAIN. --- ## [Unique Emails?](https://forum.mautic.org/t/unique-emails/7232)
**Author:** [@Dez](https://forum.mautic.org/u/Dez)\ **Replies:** 1\ **Last updated:** [January 20, 2017, 12:35am UTC](https://forum.mautic.org/t/unique-emails/7232 "2017-01-20T00:35:52Z")
Hi folks! Couple of Q’s for all you Mautic exports: In the Dashboard under “Top Lists” does it only show unique emails - i.e. if you have multiple segments, it only shows how many unique in each segment? Curr… --- ## [Problem in bounce email editing](https://forum.mautic.org/t/problem-in-bounce-email-editing/7231)
**Author:** [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\ **Replies:** 1\ **Last updated:** [January 20, 2017, 12:32am UTC](https://forum.mautic.org/t/problem-in-bounce-email-editing/7231 "2017-01-20T00:32:51Z")
Sirs, good night. I am trying to exchange an email from bouce monitoring, but mautic does not accept it and does not save the new settings and displays this error: \[2017-01-19 18:28:16\] mautic.NOTICE: PHP Unknown:… --- ## [OAuth v1 not working with Thrive Visual Editor / Thrive Leads](https://forum.mautic.org/t/oauth-v1-not-working-with-thrive-visual-editor-thrive-leads/7127)
**Author:** [@miike](https://forum.mautic.org/u/miike)\ **Replies:** 6\ **Last updated:** [January 18, 2017, 1:47pm UTC](https://forum.mautic.org/t/oauth-v1-not-working-with-thrive-visual-editor-thrive-leads/7127 "2017-01-18T13:47:52Z")
Hi, Need some help. I installed 3 installations of Mautic on 3 different domains on a single VPS server using Softaculous in CPanel. All installations were completed without issue and are v2.4 I use W… --- ## [save and close, apply not working](https://forum.mautic.org/t/save-and-close-apply-not-working/2405)
**Author:** [@karthikeyan](https://forum.mautic.org/u/karthikeyan)\ **Replies:** 14\ **Last updated:** [January 18, 2017, 1:30pm UTC](https://forum.mautic.org/t/save-and-close-apply-not-working/2405 "2017-01-18T13:30:19Z")
just before i download and try mautic but when i try to change the settings its struck up as process and stayed there. if i change the email setting and test the testing done email test send done but when try to save and… --- ## [Mautic API with Thrive](https://forum.mautic.org/t/mautic-api-with-thrive/4838)
**Author:** [@steph2bordeaux](https://forum.mautic.org/u/steph2bordeaux)\ **Replies:** 6\ **Last updated:** [January 18, 2017, 11:55am UTC](https://forum.mautic.org/t/mautic-api-with-thrive/4838 "2017-01-18T11:55:02Z")
Hi everyone, First of all, I’m french, so sorry if I make some mistakes. I bought Thrive Leads today and I tried to make the connection between Mautic and the plugin Thrive but it doesn’t work. I create an… --- ## [Can I insert a landing pache on another landing page?](https://forum.mautic.org/t/can-i-insert-a-landing-pache-on-another-landing-page/7209)
**Author:** [@MiguelSf](https://forum.mautic.org/u/MiguelSf)\ **Replies:** 1\ **Last updated:** [January 18, 2017, 9:02am UTC](https://forum.mautic.org/t/can-i-insert-a-landing-pache-on-another-landing-page/7209 "2017-01-18T09:02:40Z")
I’m trying to insert a landing page on another landing page. For example, I have a landing with a text and an image, and I want to create another landing by adding more things. And if there are changes in the first, affe… --- ## [Upload a file (max filesize allowed = -2,147,483,648 bytes)](https://forum.mautic.org/t/upload-a-file-max-filesize-allowed-2-147-483-648-bytes/7205)
**Author:** [@mrinc](https://forum.mautic.org/u/mrinc)\ **Replies:** 3\ **Last updated:** [January 18, 2017, 8:40am UTC](https://forum.mautic.org/t/upload-a-file-max-filesize-allowed-2-147-483-648-bytes/7205 "2017-01-18T08:40:34Z")
Hey guys, Do you know any reason why when i try go to upload a new asset, I see this: Upload a file (max filesize allowed = -2,147,483,648 bytes) Its negative which means I can’t upload anything. This… --- ## [File uploading error](https://forum.mautic.org/t/file-uploading-error/7203)
**Author:** [@Kumar2112](https://forum.mautic.org/u/Kumar2112)\ **Replies:** 2\ **Last updated:** [January 18, 2017, 6:34am UTC](https://forum.mautic.org/t/file-uploading-error/7203 "2017-01-18T06:34:44Z")
Hi i am trying to uploading a csv file but is saying its a invalid file .the text/forttan format is not allowed. why this is happening . i have checek the file its type is 'text/csv --- ## [Hitting Mautic landing pages via proxy](https://forum.mautic.org/t/hitting-mautic-landing-pages-via-proxy/7200)
**Author:** [@brandner](https://forum.mautic.org/u/brandner)\ **Replies:** 4\ **Last updated:** [January 18, 2017, 12:15am UTC](https://forum.mautic.org/t/hitting-mautic-landing-pages-via-proxy/7200 "2017-01-18T00:15:08Z")
I am testing the concept of using a reverse proxy to access landing pages. Let’s say we have Mautic hosted at m.onedomain.com . We are trying to see if we can server landing pages at www.otherdomain.com. I have it se… --- ## [Lead events filter not work](https://forum.mautic.org/t/lead-events-filter-not-work/7189)
**Author:** [@lvocella](https://forum.mautic.org/u/lvocella)\ **Replies:** 2\ **Last updated:** [January 17, 2017, 11:49am UTC](https://forum.mautic.org/t/lead-events-filter-not-work/7189 "2017-01-17T11:49:27Z")
Typing something in the search box won't filter events correctly. --- ## [Mautic manual Installation](https://forum.mautic.org/t/mautic-manual-installation/7199)
**Author:** [@permaweld](https://forum.mautic.org/u/permaweld)\ **Replies:** 2\ **Last updated:** [January 17, 2017, 8:17am UTC](https://forum.mautic.org/t/mautic-manual-installation/7199 "2017-01-17T08:17:02Z")
Pls. help me to fix below error: PHP version 5.6.x requires the PHP configuration directive always\_populate\_raw\_post\_data be set to -1. This is handled automatically by the .htaccess file when using Apache and mod\_p… --- ## [Focus item + WordPress](https://forum.mautic.org/t/focus-item-wordpress/7196)
**Author:** [@jasonc](https://forum.mautic.org/u/jasonc)\ **Replies:** 1\ **Last updated:** [January 17, 2017, 12:39am UTC](https://forum.mautic.org/t/focus-item-wordpress/7196 "2017-01-17T00:39:16Z")
I tried setting up a Focus Item in Mautic against my compan’t WordPres website. I used push to link option in Focus builder. I selected “Visitor intends to leave” option and Activate on link clicks. The proble… --- ## [Installation Server Time Out Error](https://forum.mautic.org/t/installation-server-time-out-error/6736)
**Author:** [@sdi](https://forum.mautic.org/u/sdi)\ **Replies:** 2\ **Last updated:** [January 16, 2017, 11:14pm UTC](https://forum.mautic.org/t/installation-server-time-out-error/6736 "2017-01-16T23:14:39Z")
I am trying to install Mautic on a VPS running - webmin 1.821 and virtualmin 5.05 on the VPS Operating system: CentOS Linux 6.8 apache webserver php version 7.0.13 MySQL version 5.6.34 I keep gett… --- ## ["Internal server error 500 after step 2 in install](https://forum.mautic.org/t/internal-server-error-500-after-step-2-in-install/7174)
**Author:** [@xcel2greatness](https://forum.mautic.org/u/xcel2greatness)\ **Replies:** 3\ **Last updated:** [January 16, 2017, 3:57pm UTC](https://forum.mautic.org/t/internal-server-error-500-after-step-2-in-install/7174 "2017-01-16T15:57:16Z")
Hello All; I saw a thread about an “Internal server error 500” after the second step in the installation of the Mautic software. So I have a IIS 7, MySQL 5 and PHP 7. I got the install wizard started and completed S… --- ## [Bitnami AMI Question](https://forum.mautic.org/t/bitnami-ami-question/7187)
**Author:** [@RickBRG](https://forum.mautic.org/u/RickBRG)\ **Replies:** 2\ **Last updated:** [January 16, 2017, 3:40pm UTC](https://forum.mautic.org/t/bitnami-ami-question/7187 "2017-01-16T15:40:52Z")
Hi Michael, I’ve seen your post about the Bitname AMI server size and we are experiencing the same. Everything is very slow and not responding as it should be. Did you already found a solution to this problem… --- ## [Amazon SES delay on shared hosting](https://forum.mautic.org/t/amazon-ses-delay-on-shared-hosting/7178)
**Author:** [@sourdoughbread](https://forum.mautic.org/u/sourdoughbread)\ **Replies:** 2\ **Last updated:** [January 16, 2017, 2:24pm UTC](https://forum.mautic.org/t/amazon-ses-delay-on-shared-hosting/7178 "2017-01-16T14:24:32Z")
Hi, I am using Amazon SES + Mautic on a shared hosting service. I have an auto-responder set to send an email to a contact right after they provide their name and email. The problem I am having is that the email can… --- ## [Domain instead of IP address](https://forum.mautic.org/t/domain-instead-of-ip-address/7013)
**Author:** [@Arash](https://forum.mautic.org/u/Arash)\ **Replies:** 10\ **Last updated:** [January 16, 2017, 6:15am UTC](https://forum.mautic.org/t/domain-instead-of-ip-address/7013 "2017-01-16T06:15:33Z")
Mautic uses my ip address in its scripts like this: I want to change it to create scripts with my domain name like: action="http://mydomain.com/form/submit?formId=2" From where I should change it? --- ## [Lead fields not inserted](https://forum.mautic.org/t/lead-fields-not-inserted/2957)
**Author:** [@gkanters](https://forum.mautic.org/u/gkanters)\ **Replies:** 14\ **Last updated:** [January 15, 2017, 6:01pm UTC](https://forum.mautic.org/t/lead-fields-not-inserted/2957 "2017-01-15T18:01:42Z")
Hello Guys, I am new to mautic, but rather enthusiastic about it. I have a setup running and one website with the sensor pixel. This site people need to login and have profiles, so I have a lot of information to go … --- ## [Mautic monitoring questions](https://forum.mautic.org/t/mautic-monitoring-questions/7165)
**Author:** [@lvocella](https://forum.mautic.org/u/lvocella)\ **Replies:** 2\ **Last updated:** [January 15, 2017, 8:27am UTC](https://forum.mautic.org/t/mautic-monitoring-questions/7165 "2017-01-15T08:27:21Z")
Hello, I have some question about monitoring and reports. I am not able to find an answer through the documentation so I thought to open this post to help me and other users. I would like to understand if all featur… --- ## [Web Notification Configuration Issue](https://forum.mautic.org/t/web-notification-configuration-issue/7169)
**Author:** [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\ **Replies:** 1\ **Last updated:** [January 15, 2017, 4:34am UTC](https://forum.mautic.org/t/web-notification-configuration-issue/7169 "2017-01-15T04:34:49Z")
Good morning, people. Can someone here help me with the configuration of web notifications? I’ve tried more so far so far … --- ## [How to Setup a Cron Job in Plesk](https://forum.mautic.org/t/how-to-setup-a-cron-job-in-plesk/7167)
**Author:** [@Mohsin](https://forum.mautic.org/u/Mohsin)\ **Replies:** 1\ **Last updated:** [January 14, 2017, 2:23pm UTC](https://forum.mautic.org/t/how-to-setup-a-cron-job-in-plesk/7167 "2017-01-14T14:23:25Z")
Hi there, I am new to mautic and have installed it successfully, I have configured the cron job as well. But I am not sure if the things are okay as I am using Plesk to host my website and there is no help on how to… --- ## [Translation in the area of admim](https://forum.mautic.org/t/translation-in-the-area-of-admim/7164)
**Author:** [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\ **Replies:** 1\ **Last updated:** [January 14, 2017, 11:34am UTC](https://forum.mautic.org/t/translation-in-the-area-of-admim/7164 "2017-01-14T11:34:53Z")
Sirs, good morning … Here in my installation is missing some things to be translated in the area of admim for PT-BR … more, in another installation that has been updated this is normal … Any suggestion of why this oc… --- ## [Button code issue](https://forum.mautic.org/t/button-code-issue/7160)
**Author:** [@bobyon](https://forum.mautic.org/u/bobyon)\ **Replies:** 1\ **Last updated:** [January 13, 2017, 9:51pm UTC](https://forum.mautic.org/t/button-code-issue/7160 "2017-01-13T21:51:12Z")
I’ve been trying to past some code from PayPal onto a button on a landing page but when I do it fouls up the entire page and I am no longer able to edit most of the page. Is there something about the following code tha… [Previous page](https://forum.mautic.org/c/support/8.md?page=243) [Next page](https://forum.mautic.org/c/support/8.md?page=245)