# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=248 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 249 --- ## [Sending emails through mailchimp?](https://forum.mautic.org/t/sending-emails-through-mailchimp/2865)
**Author:** [@juliemaines](https://forum.mautic.org/u/juliemaines)\ **Replies:** 9\ **Last updated:** [December 27, 2016, 11:20am UTC](https://forum.mautic.org/t/sending-emails-through-mailchimp/2865 "2016-12-27T11:20:38Z")
Hello All, I am a brand new Mautic user, as well as being brand new to marketing automation! I have a question about how Mailchimp “talks to” Mautic / Suite CRM. Currently, I have successfully integrated Mailchimp w… --- ## [Mautic errors after migration](https://forum.mautic.org/t/mautic-errors-after-migration/6789)
**Author:** [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)\ **Replies:** 3\ **Last updated:** [December 27, 2016, 7:16am UTC](https://forum.mautic.org/t/mautic-errors-after-migration/6789 "2016-12-27T07:16:01Z")
Hi, i updated my mautic to the very latest from Server A, then copied over everything to Server B, Server B already has an existing Mautic 2.3 running that was installed directly on that server, yet the second instance o… --- ## [email configuration](https://forum.mautic.org/t/email-configuration/6970)
**Author:** [@brasausa](https://forum.mautic.org/u/brasausa)\ **Replies:** 1\ **Last updated:** [December 26, 2016, 7:56pm UTC](https://forum.mautic.org/t/email-configuration/6970 "2016-12-26T19:56:58Z")
hey everyone, trying to configurate sendgrid at mautic but all tutorials show that only need to go to email configuration and select but the problem is that in my account does not show email configuration option for send… --- ## ["please wait"](https://forum.mautic.org/t/please-wait/6969)
**Author:** [@yesito](https://forum.mautic.org/u/yesito)\ **Replies:** 2\ **Last updated:** [December 26, 2016, 7:36pm UTC](https://forum.mautic.org/t/please-wait/6969 "2016-12-26T19:36:05Z")
Hi escopecz. My name is Yesid. I have a problem with “please wait” message while setup email. Thank you can you help me The error log is: \[2016-12-26 15:58:05\] mautic.ERROR: Deprecation: SymfonyCom… --- ## [How to Change the Name of a Menu Item](https://forum.mautic.org/t/how-to-change-the-name-of-a-menu-item/6953)
**Author:** [@jkovba](https://forum.mautic.org/u/jkovba)\ **Replies:** 6\ **Last updated:** [December 24, 2016, 6:12pm UTC](https://forum.mautic.org/t/how-to-change-the-name-of-a-menu-item/6953 "2016-12-24T18:12:49Z")
Hello, I was just wondering if it’s possible to change the name of a menu item. For example, what if I wanted to change ‘Reports’ to ‘Analysis’ (or something similar). Thanks for your help! --- ## [Jobs with Twitter](https://forum.mautic.org/t/jobs-with-twitter/6938)
**Author:** [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\ **Replies:** 3\ **Last updated:** [December 24, 2016, 3:36pm UTC](https://forum.mautic.org/t/jobs-with-twitter/6938 "2016-12-24T15:36:45Z")
Sirs, good morning. Is it possible that in Twitter monitoring I can work ONLY with people from my country, not the whole world? --- ## [all the emails I send are marked as spam](https://forum.mautic.org/t/all-the-emails-i-send-are-marked-as-spam/6950)
**Author:** [@Skybladek](https://forum.mautic.org/u/Skybladek)\ **Replies:** 9\ **Last updated:** [December 23, 2016, 11:57pm UTC](https://forum.mautic.org/t/all-the-emails-i-send-are-marked-as-spam/6950 "2016-12-23T23:57:12Z")
Hi, I am trying to configure mail in mautic. I have it hosted on my own server. The problem is that all the emails I send are marked as spam, I have configured the SMTP correctly and mail-tester punctuates my m… --- ## [Cronfig problem](https://forum.mautic.org/t/cronfig-problem/6954)
**Author:** [@Skybladek](https://forum.mautic.org/u/Skybladek)\ **Replies:** 2\ **Last updated:** [December 23, 2016, 1:23pm UTC](https://forum.mautic.org/t/cronfig-problem/6954 "2016-12-23T13:23:08Z")
Hi, I have configured the cron job by “cronfig” plugin but just can activate 3: -Update segments -Update campaigns -Trigger campaigns but when try to activate the rest of all “the maximal task count li… --- ## [Contacts being added to campaign with SQL URL, no details](https://forum.mautic.org/t/contacts-being-added-to-campaign-with-sql-url-no-details/6952)
**Author:** [@aholland](https://forum.mautic.org/u/aholland)\ **Replies:** 1\ **Last updated:** [December 23, 2016, 12:49am UTC](https://forum.mautic.org/t/contacts-being-added-to-campaign-with-sql-url-no-details/6952 "2016-12-23T00:49:48Z")
I created a new drip campaign and set it up to send whenever a new user registers on our site. I now have these contacts being added to the campaign, but they have an IP address where the name should be and no associated… --- ## [Can I tag a contact who visits a page?](https://forum.mautic.org/t/can-i-tag-a-contact-who-visits-a-page/6930)
**Author:** [@alanorourke](https://forum.mautic.org/u/alanorourke)\ **Replies:** 5\ **Last updated:** [December 22, 2016, 9:19pm UTC](https://forum.mautic.org/t/can-i-tag-a-contact-who-visits-a-page/6930 "2016-12-22T21:19:43Z")
Sorry if this is basic but I have looked and not found reference to this. I see that if a contact visits a specific URL I can add points to the contact. Is it also possible to add a tag or status to that contact and … --- ## [Segments: "# Contacts" Not Updating?](https://forum.mautic.org/t/segments-contacts-not-updating/6949)
**Author:** [@olimits7](https://forum.mautic.org/u/olimits7)\ **Replies:** 2\ **Last updated:** [December 22, 2016, 7:28pm UTC](https://forum.mautic.org/t/segments-contacts-not-updating/6949 "2016-12-22T19:28:07Z")
Hi, I deleted a contact from the “Contacts”, and then I ran the “mautic:segments:update” cron job but when I go under the “Segments” page I still see the number count under the “# Contacts” column is still showing t… --- ## [500 Internal Server Error](https://forum.mautic.org/t/500-internal-server-error/6946)
**Author:** [@Gabriel\_Pardini](https://forum.mautic.org/u/Gabriel_Pardini)\ **Replies:** 1\ **Last updated:** [December 22, 2016, 2:13pm UTC](https://forum.mautic.org/t/500-internal-server-error/6946 "2016-12-22T14:13:15Z")
Hi. I tried to update Mautic from 1.4 to 2.2 a while back.I used the Frontend notification in the dashboard to start the process. But i got an error when migrating the database. Then my mautic stopped working comp… --- ## [Invalid domain - with sparkpost](https://forum.mautic.org/t/invalid-domain-with-sparkpost/6688)
**Author:** [@Benoitp](https://forum.mautic.org/u/Benoitp)\ **Replies:** 4\ **Last updated:** [December 22, 2016, 1:05pm UTC](https://forum.mautic.org/t/invalid-domain-with-sparkpost/6688 "2016-12-22T13:05:16Z")
i’m using sparpost with the api. The test connection is ok but the sending email test, here is what i got : { “errors”: \[ { “message”: “Invalid domain”, “description”: "Unconfigured Sending Domain ", “code”: “7001” … --- ## [Unsuccessful Email Connection Settings](https://forum.mautic.org/t/unsuccessful-email-connection-settings/6932)
**Author:** [@splendidimage](https://forum.mautic.org/u/splendidimage)\ **Replies:** 2\ **Last updated:** [December 21, 2016, 9:04pm UTC](https://forum.mautic.org/t/unsuccessful-email-connection-settings/6932 "2016-12-21T21:04:39Z")
Hi, I just started using Mautic this week and am unable to get a connection for my emails. Neither of my configurations ( SMTP) is working. Please advise if there may be an issue that I’m not aware of. --- ## [Form state list](https://forum.mautic.org/t/form-state-list/3307)
**Author:** [@pietromantovani](https://forum.mautic.org/u/pietromantovani)\ **Replies:** 6\ **Last updated:** [December 21, 2016, 5:24pm UTC](https://forum.mautic.org/t/form-state-list/3307 "2016-12-21T17:24:53Z")
Hello, I’m trying to create a from with a field similar to “List-Country”, using State instead of Country (in Italy we have provinces, and it seems that Mautic support them). I’m adding a “list country” field and then in… --- ## [Form with country and city drop down](https://forum.mautic.org/t/form-with-country-and-city-drop-down/5930)
**Author:** [@elmomontilla](https://forum.mautic.org/u/elmomontilla)\ **Replies:** 3\ **Last updated:** [December 21, 2016, 4:56pm UTC](https://forum.mautic.org/t/form-with-country-and-city-drop-down/5930 "2016-12-21T16:56:09Z")
Hello, Im trying to create a form with a dropdown of country and city. What im trying to achieve is when you choose a country the city drop down will show a list of cities in that country. It seems like its not work… --- ## [gotowebinar integration - webinar registration are not showing](https://forum.mautic.org/t/gotowebinar-integration-webinar-registration-are-not-showing/6858)
**Author:** [@ceai](https://forum.mautic.org/u/ceai)\ **Replies:** 2\ **Last updated:** [December 21, 2016, 10:00am UTC](https://forum.mautic.org/t/gotowebinar-integration-webinar-registration-are-not-showing/6858 "2016-12-21T10:00:37Z")
we have integrated gotowebinar with mautic successfully. but i can not see my webinar registrants sinking in mautic. we have some webinar already running where we have existing contacts who were not reflecting. please he… --- ## [Error 500 / PHP Fatal error](https://forum.mautic.org/t/error-500-php-fatal-error/6894)
**Author:** [@byrge](https://forum.mautic.org/u/byrge)\ **Replies:** 3\ **Last updated:** [December 21, 2016, 8:13am UTC](https://forum.mautic.org/t/error-500-php-fatal-error/6894 "2016-12-21T08:13:55Z")
Hi, I’m interested in Mautic and try to install Mautic on a DigitalOcean server. I have a droplet with 1GB ram and tried several times to install Mautic, but so far I still get an error 500. When I check the APache log… --- ## [Social integration does not work](https://forum.mautic.org/t/social-integration-does-not-work/2103)
**Author:** [@vmajor](https://forum.mautic.org/u/vmajor)\ **Replies:** 15\ **Last updated:** [December 21, 2016, 2:35am UTC](https://forum.mautic.org/t/social-integration-does-not-work/2103 "2016-12-21T02:35:37Z")
I set up Facebook, Twitter and Google+. Published and authorized all apps. There are no errors. The plugins all have the green tick on their respective icons and they have been published. Viewing any lead and clicki… --- ## [Social monitoring work on facebook](https://forum.mautic.org/t/social-monitoring-work-on-facebook/6924)
**Author:** [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\ **Replies:** 1\ **Last updated:** [December 21, 2016, 2:26am UTC](https://forum.mautic.org/t/social-monitoring-work-on-facebook/6924 "2016-12-21T02:26:42Z")
@vandana Good night, how are you? I read here in the forum that you managed to make the monitoring of Facebook work? Could you help me out on this? I have also logged in but nothing has appeared yet … just from t… --- ## [Help with Dynamic Content](https://forum.mautic.org/t/help-with-dynamic-content/6923)
**Author:** [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\ **Replies:** 2\ **Last updated:** [December 21, 2016, 1:11am UTC](https://forum.mautic.org/t/help-with-dynamic-content/6923 "2016-12-21T01:11:50Z")
@ninjoan Can you add me on skype please help me please? My login is: sejapersistente TKS!! --- ## [Cron problem - Script Alert and LocalRelay](https://forum.mautic.org/t/cron-problem-script-alert-and-localrelay/6920)
**Author:** [@sammiefields2512](https://forum.mautic.org/u/sammiefields2512)\ **Replies:** 1\ **Last updated:** [December 20, 2016, 8:40pm UTC](https://forum.mautic.org/t/cron-problem-script-alert-and-localrelay/6920 "2016-12-20T20:40:33Z")
Hi I’ve set up Mautic to send emails via Amazon SES. Email sending and crons seem to be working OK, but when I set up the crons, I keep receiving 2 emails from my cpanel every hour. I’ve pasted the two emails below. … --- ## [Email send using Office 365 and GoDaddy hosting](https://forum.mautic.org/t/email-send-using-office-365-and-godaddy-hosting/6919)
**Author:** [@gbendigiri](https://forum.mautic.org/u/gbendigiri)\ **Replies:** 1\ **Last updated:** [December 20, 2016, 8:40pm UTC](https://forum.mautic.org/t/email-send-using-office-365-and-godaddy-hosting/6919 "2016-12-20T20:40:04Z")
Hi, I have installed Mautic on GoDaddy - shared hosting. Cron Jobs are also working fine. For email we are using Office 365. However, when I try to configure the email settings - Host - smtp.office365.com, Port - 58… --- ## [Social details each contacts](https://forum.mautic.org/t/social-details-each-contacts/6657)
**Author:** [@bose](https://forum.mautic.org/u/bose)\ **Replies:** 5\ **Last updated:** [December 20, 2016, 7:11pm UTC](https://forum.mautic.org/t/social-details-each-contacts/6657 "2016-12-20T19:11:16Z")
Hi, Can you please suggest how to add social monitoring in respect each contact? I have added facebook, twitter link but not showing the contact FB or twitter details. --- ## [Mautic installer - Internal server error 500](https://forum.mautic.org/t/mautic-installer-internal-server-error-500/6911)
**Author:** [@boplan](https://forum.mautic.org/u/boplan)\ **Replies:** 1\ **Last updated:** [December 20, 2016, 2:56pm UTC](https://forum.mautic.org/t/mautic-installer-internal-server-error-500/6911 "2016-12-20T14:56:38Z")
Hello everyone, I downloaded the production version 2.4.0 and uploaded it to my webhost, but the installer doesn’t work. What did I overlook? My PHP version is 5.6.29 http://www.rive.be/assets/php/ But … --- ## [Form submission gives 500 error and no feedback](https://forum.mautic.org/t/form-submission-gives-500-error-and-no-feedback/6908)
**Author:** [@bmaas93](https://forum.mautic.org/u/bmaas93)\ **Replies:** 2\ **Last updated:** [December 20, 2016, 11:35am UTC](https://forum.mautic.org/t/form-submission-gives-500-error-and-no-feedback/6908 "2016-12-20T11:35:04Z")
I’ve made a from with required fields: e-mail and firstname. When I submit the field with no input I get an internal server error 500. On another page where I’ve embeded the field I dont get an 500 error but I don’t get … --- ## [email/unsubscribe translation](https://forum.mautic.org/t/email-unsubscribe-translation/2254)
**Author:** [@Bart](https://forum.mautic.org/u/Bart)\ **Replies:** 5\ **Last updated:** [December 20, 2016, 9:35am UTC](https://forum.mautic.org/t/email-unsubscribe-translation/2254 "2016-12-20T09:35:08Z")
Hello, I was trying to translate ‘unsubscribe landing page’ (Starts with ‘We are sorry to see you go!’) under app/bundles/EmailBundle/Translations I created pl\_PL folder and copied messages.ini (from en\_US) to th… --- ## [Contacts Import hangs](https://forum.mautic.org/t/contacts-import-hangs/6905)
**Author:** [@olafdammann](https://forum.mautic.org/u/olafdammann)\ **Replies:** 1\ **Last updated:** [December 20, 2016, 7:58am UTC](https://forum.mautic.org/t/contacts-import-hangs/6905 "2016-12-20T07:58:15Z")
Hi, again something that doesn’t work: I export an addresslist (47 entries) als csv from Excel, want to import into Mautic 2.4, set the mapping and push the button. Then it tells me “Please do not leave this page until c… --- ## [Campaign stages](https://forum.mautic.org/t/campaign-stages/6904)
**Author:** [@starterebi](https://forum.mautic.org/u/starterebi)\ **Replies:** 1\ **Last updated:** [December 20, 2016, 7:18am UTC](https://forum.mautic.org/t/campaign-stages/6904 "2016-12-20T07:18:49Z")
If I setup a campaign. Visit url 1 -\> Mark as Red Visit url 2 -\> Mark as Yellow If a user visits url 1, then when CRON runs its marked as stage “RED”. That works and makes sense. How about if user visit… --- ## [Without proper documentation and so many bugs, mautic is pretty useless](https://forum.mautic.org/t/without-proper-documentation-and-so-many-bugs-mautic-is-pretty-useless/1846)
**Author:** [@mobilechipmunk](https://forum.mautic.org/u/mobilechipmunk)\ **Replies:** 23\ **Last updated:** [December 19, 2016, 11:28pm UTC](https://forum.mautic.org/t/without-proper-documentation-and-so-many-bugs-mautic-is-pretty-useless/1846 "2016-12-19T23:28:48Z")
i’ve been at it trying to use Mautic for the past 3 weeks and it works 20% of the time. I understand this is open source and it’s fairly new. I don’t feel this should even be released as version 1.0. it’s really versi… [Previous page](https://forum.mautic.org/c/support/8.md?page=247) [Next page](https://forum.mautic.org/c/support/8.md?page=249)