# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=249 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 250 --- ## [The CSRF token is invalid. Please try to resubmit the form.](https://forum.mautic.org/t/the-csrf-token-is-invalid-please-try-to-resubmit-the-form/4999)
**Author:** [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)\ **Replies:** 4\ **Last updated:** [December 19, 2016, 5:14pm UTC](https://forum.mautic.org/t/the-csrf-token-is-invalid-please-try-to-resubmit-the-form/4999 "2016-12-19T17:14:08Z")
Everytime i try to save a contact info i get this error: The CSRF token is invalid. Please try to resubmit the form. How do i sole this? --- ## [I try to Unpload an Asset and the sistem doesn't allow me](https://forum.mautic.org/t/i-try-to-unpload-an-asset-and-the-sistem-doesnt-allow-me/6899)
**Author:** [@Alvar\_BShark](https://forum.mautic.org/u/Alvar_BShark)\ **Replies:** 1\ **Last updated:** [December 19, 2016, 5:12pm UTC](https://forum.mautic.org/t/i-try-to-unpload-an-asset-and-the-sistem-doesnt-allow-me/6899 "2016-12-19T17:12:37Z")
Hello, today I tried to Unpload an Asset and the sistem doesn’t allow me, and It show me this message “the token CSRF is not valid” I don’t know what it means this --- ## [owner\_id problem (API)](https://forum.mautic.org/t/owner-id-problem-api/6897)
**Author:** [@rui.ferreira](https://forum.mautic.org/u/rui.ferreira)\ **Replies:** 2\ **Last updated:** [December 19, 2016, 12:25pm UTC](https://forum.mautic.org/t/owner-id-problem-api/6897 "2016-12-19T12:25:29Z")
Hello. I have a problem with the “owner\_id” field when using the API. When I try to change it, the value sent in the query is always null, and I am sure that the id sent is an integer and associated to an existing c… --- ## [Form error](https://forum.mautic.org/t/form-error/6890)
**Author:** [@duplexcleaning](https://forum.mautic.org/u/duplexcleaning)\ **Replies:** 1\ **Last updated:** [December 19, 2016, 5:48am UTC](https://forum.mautic.org/t/form-error/6890 "2016-12-19T05:48:02Z")
Hi, I just thought I’d seek for assistance on the error message that I got in the log file in mautic. The version of Mautic is v2.2.0. PHP version is 5.6.2 in web hosting. The error message shown in the log fil… --- ## [Moving contacts to another segment after reading email](https://forum.mautic.org/t/moving-contacts-to-another-segment-after-reading-email/4188)
**Author:** [@ultroconsulting](https://forum.mautic.org/u/ultroconsulting)\ **Replies:** 2\ **Last updated:** [December 18, 2016, 2:56pm UTC](https://forum.mautic.org/t/moving-contacts-to-another-segment-after-reading-email/4188 "2016-12-18T14:56:06Z")
Hello, I set up a “Segment email” to send an email to several contacts and want to add to another segment those who’ve read the email. I can filter those who’ve read the email by creating a report, but realized that… --- ## [Php error](https://forum.mautic.org/t/php-error/6859)
**Author:** [@bunce69](https://forum.mautic.org/u/bunce69)\ **Replies:** 5\ **Last updated:** [December 18, 2016, 12:18pm UTC](https://forum.mautic.org/t/php-error/6859 "2016-12-18T12:18:29Z")
Hi guys, I’m new using Mautic services. I’m trying it and first step, once it is uploaded to my servor, I have this message error : “Your server does not meet the minimum PHP requirements. Mautic requires PHP vers… --- ## [Cron Job 2 way sync?](https://forum.mautic.org/t/cron-job-2-way-sync/6886)
**Author:** [@melaby](https://forum.mautic.org/u/melaby)\ **Replies:** 2\ **Last updated:** [December 18, 2016, 4:51am UTC](https://forum.mautic.org/t/cron-job-2-way-sync/6886 "2016-12-18T04:51:44Z")
I tried the cron job but no luck? here is my setting: /usr/local/bin/php-cli -q /public\_html/booking/app/console mautic:integration:fetchleads --integration=Hubspot -e prod Any idea what could be wrong? Th… --- ## [Mautic OAuth 2 Error](https://forum.mautic.org/t/mautic-oauth-2-error/3411)
**Author:** [@girish](https://forum.mautic.org/u/girish)\ **Replies:** 9\ **Last updated:** [December 17, 2016, 4:18pm UTC](https://forum.mautic.org/t/mautic-oauth-2-error/3411 "2016-12-17T16:18:37Z")
We’re having trouble getting OAuth 2 to work. We’ve set up the configuration in Mautic to use OAuth 2 and generated the client secret and tokens. We’ve set up Apache to use SSL with a self signed certificate. … --- ## [Segment by Engagement](https://forum.mautic.org/t/segment-by-engagement/5534)
**Author:** [@griemer](https://forum.mautic.org/u/griemer)\ **Replies:** 2\ **Last updated:** [December 16, 2016, 9:32pm UTC](https://forum.mautic.org/t/segment-by-engagement/5534 "2016-12-16T21:32:35Z")
I can create a segment by filtering on number of Points, but I don’t see how to filter by number of engagements. Isn’t this possible? --- ## [DKIM private key signature](https://forum.mautic.org/t/dkim-private-key-signature/6855)
**Author:** [@zelbass](https://forum.mautic.org/u/zelbass)\ **Replies:** 2\ **Last updated:** [December 16, 2016, 7:58pm UTC](https://forum.mautic.org/t/dkim-private-key-signature/6855 "2016-12-16T19:58:03Z")
Hello Mautic gurus, Thank you for the great job you are doing on this forum. It has helped me solve many issues. I would need some specific help on this one if I may ask. Currently, I am not able to set D… --- ## [form hangs on: 'please wait' - callback](https://forum.mautic.org/t/form-hangs-on-please-wait-callback/6816)
**Author:** [@maartenroelofs](https://forum.mautic.org/u/maartenroelofs)\ **Replies:** 2\ **Last updated:** [December 16, 2016, 7:45pm UTC](https://forum.mautic.org/t/form-hangs-on-please-wait-callback/6816 "2016-12-16T19:45:41Z")
Hi All i’m using the hosted (free for now) mautic version, and added a form to the site. After clicking submit, the form hangs on: “Please wait”. I’m using the gif pixel for tracking (tried js too). In developer too… --- ## [about the From address](https://forum.mautic.org/t/about-the-from-address/6873)
**Author:** [@Benoitp](https://forum.mautic.org/u/Benoitp)\ **Replies:** 3\ **Last updated:** [December 16, 2016, 5:06pm UTC](https://forum.mautic.org/t/about-the-from-address/6873 "2016-12-16T17:06:14Z")
Hello - can you show me on a screenshot, i don’t see an Email -\> Advance (Tab) - i have Mautic 2.4 Thank you --- ## [Auto Lead Routing](https://forum.mautic.org/t/auto-lead-routing/6878)
**Author:** [@JakobW](https://forum.mautic.org/u/JakobW)\ **Replies:** 1\ **Last updated:** [December 16, 2016, 4:34pm UTC](https://forum.mautic.org/t/auto-lead-routing/6878 "2016-12-16T16:34:43Z")
Hello all! First off, thanks for taking the time to read my question! I have an interesting problem and looking for a solution. Here goes Basically we have thousands of business cards that will be handed out b… --- ## [Can't change the From Address](https://forum.mautic.org/t/cant-change-the-from-address/6872)
**Author:** [@Benoitp](https://forum.mautic.org/u/Benoitp)\ **Replies:** 4\ **Last updated:** [December 16, 2016, 4:17pm UTC](https://forum.mautic.org/t/cant-change-the-from-address/6872 "2016-12-16T16:17:11Z")
I try to change the From Address in configuration - Email Parameter. I config a sparkpost sending domain name “domain.net” that works but in Mautic, when i want to record a new From email, it comes back to the old … --- ## [Vtiger Integration](https://forum.mautic.org/t/vtiger-integration/6875)
**Author:** [@lsoldado](https://forum.mautic.org/u/lsoldado)\ **Replies:** 1\ **Last updated:** [December 16, 2016, 4:06pm UTC](https://forum.mautic.org/t/vtiger-integration/6875 "2016-12-16T16:06:36Z")
I configured Vtigercrm to send leads from Mautic to VtigerCRM by push integration. This is OK. Now i want to push from Vtigercrm to Mautic. Add the Cron Job /var/www/vhosts/XXXX/mautic/app/console mautic:inte… --- ## [Search emails by category](https://forum.mautic.org/t/search-emails-by-category/3877)
**Author:** [@martinstrom](https://forum.mautic.org/u/martinstrom)\ **Replies:** 2\ **Last updated:** [December 16, 2016, 9:48am UTC](https://forum.mautic.org/t/search-emails-by-category/3877 "2016-12-16T09:48:14Z")
Hi now when we updated to Mautic 2.0 we are no longer able to search by category in the email view. Instead it shows Segment/Theme Filter in the search box. Is this feature removed? --- ## [Fatal error: Call to a member function getTag() on null](https://forum.mautic.org/t/fatal-error-call-to-a-member-function-gettag-on-null/6870)
**Author:** [@deddy](https://forum.mautic.org/u/deddy)\ **Replies:** 1\ **Last updated:** [December 16, 2016, 3:37am UTC](https://forum.mautic.org/t/fatal-error-call-to-a-member-function-gettag-on-null/6870 "2016-12-16T03:37:26Z")
Got this error after submitting the contact form. Fatal error: Call to a member function getTag() on null in /home/… and here’s the screenshot http://prntscr.com/dk0rq5 I use v2.4.0. Please suggest how to … --- ## [Email theme problem in 2.4](https://forum.mautic.org/t/email-theme-problem-in-2-4/6869)
**Author:** [@Jergas](https://forum.mautic.org/u/Jergas)\ **Replies:** 1\ **Last updated:** [December 15, 2016, 11:04pm UTC](https://forum.mautic.org/t/email-theme-problem-in-2-4/6869 "2016-12-15T23:04:09Z")
Hi, when selecting an email template, everything OK but when saving it gets cut from this: to this: I’ve been upgrading from 2.1. Today I upgraded to 2.4 hopped this to be solved. Thank you Je… --- ## [I can't edit emails anymore?](https://forum.mautic.org/t/i-cant-edit-emails-anymore/6794)
**Author:** [@R3SETInc](https://forum.mautic.org/u/R3SETInc)\ **Replies:** 4\ **Last updated:** [December 15, 2016, 7:10pm UTC](https://forum.mautic.org/t/i-cant-edit-emails-anymore/6794 "2016-12-15T19:10:53Z")
Hi there, I’m using a hosted Mautic instance, and I can’t seem to edit e-mails without switching to a just HTML template. Just a few weeks ago, there used to be a preview tab where I could easily change text and p… --- ## [Can I use \ to populate a (hidden) form field in Mautic](https://forum.mautic.org/t/can-i-use-php-get-post-custom-values-key-to-populate-a-hidden-form-field-in-mautic/6857)
**Author:** [@DutchAlfred](https://forum.mautic.org/u/DutchAlfred)\ **Replies:** 1\ **Last updated:** [December 15, 2016, 3:48am UTC](https://forum.mautic.org/t/can-i-use-php-get-post-custom-values-key-to-populate-a-hidden-form-field-in-mautic/6857 "2016-12-15T03:48:50Z")
I want to make use of the same form on different pages of my website, but send a slightly different email depending on the page where the form was submitted. Therefore I want to populate a Mautic form field with a specif… --- ## [Can't add contacts to a segment](https://forum.mautic.org/t/cant-add-contacts-to-a-segment/6436)
**Author:** [@outhousetickets](https://forum.mautic.org/u/outhousetickets)\ **Replies:** 11\ **Last updated:** [December 15, 2016, 3:33am UTC](https://forum.mautic.org/t/cant-add-contacts-to-a-segment/6436 "2016-12-15T03:33:11Z")
Hello, Could someone please help me add contacts to a segment? I’ve created a new segment then tried adding different filters to no avail… I even tried a filter that limited it to one single email and it won’t add it. … --- ## [Google+ Login:](https://forum.mautic.org/t/google-login/6856)
**Author:** [@khurramshahzad](https://forum.mautic.org/u/khurramshahzad)\ **Replies:** 1\ **Last updated:** [December 14, 2016, 9:33pm UTC](https://forum.mautic.org/t/google-login/6856 "2016-12-14T21:33:22Z")
Hello. I really need help integrating google+ login to my mautic app. I’ve authorized the app, Enabled all features. What are the next steps? Because I can’t see google+ login with these steps. Thank you. --- ## [Very Interesting error message after v2.4 upgrade](https://forum.mautic.org/t/very-interesting-error-message-after-v2-4-upgrade/6847)
**Author:** [@imautic](https://forum.mautic.org/u/imautic)\ **Replies:** 6\ **Last updated:** [December 14, 2016, 3:29pm UTC](https://forum.mautic.org/t/very-interesting-error-message-after-v2-4-upgrade/6847 "2016-12-14T15:29:24Z")
After successfully upgrading to version 2.4 today, I noticed the following error message in system log: mautic.ERROR: Deprecation: SymfonyComponentDependencyInjectionDefinition::setFactoryService(doctrine) is deprec… --- ## [Form for fill tag](https://forum.mautic.org/t/form-for-fill-tag/6854)
**Author:** [@Antonio\_Lazzari](https://forum.mautic.org/u/Antonio_Lazzari)\ **Replies:** 1\ **Last updated:** [December 14, 2016, 3:27pm UTC](https://forum.mautic.org/t/form-for-fill-tag/6854 "2016-12-14T15:27:24Z")
Hi guys, there is a method to use a form to populate tags? I will that leada can insert their interest in a form and use this as tag. Is possibile in yous opinion? --- ## [Mautic version update process stuck](https://forum.mautic.org/t/mautic-version-update-process-stuck/3506)
**Author:** [@lwdeddie](https://forum.mautic.org/u/lwdeddie)\ **Replies:** 3\ **Last updated:** [December 14, 2016, 11:38am UTC](https://forum.mautic.org/t/mautic-version-update-process-stuck/3506 "2016-12-14T11:38:38Z")
I’m trying to update my version of Mautic from 1.2.3 to 1.3.1. When I login the bell tells me an update is available but selecting “update now” bring me to an “Updating Mautic” page stating its downloading the package wi… --- ## [How to bind form code to an Image](https://forum.mautic.org/t/how-to-bind-form-code-to-an-image/6494)
**Author:** [@snoweye](https://forum.mautic.org/u/snoweye)\ **Replies:** 2\ **Last updated:** [December 14, 2016, 8:19am UTC](https://forum.mautic.org/t/how-to-bind-form-code-to-an-image/6494 "2016-12-14T08:19:45Z")
Can you kindly tell me how to bind a mautic formcode to an Image on my website. so when user click on it. it opens a form? Kind regards Snoweye --- ## [Does Mautic use VERP](https://forum.mautic.org/t/does-mautic-use-verp/6845)
**Author:** [@JoPitts](https://forum.mautic.org/u/JoPitts)\ **Replies:** 1\ **Last updated:** [December 13, 2016, 10:54pm UTC](https://forum.mautic.org/t/does-mautic-use-verp/6845 "2016-12-13T22:54:58Z")
Hi there. Does Mautic use VERP for bounce management, or does it use some other scheme? Cheers --- ## [Installer page is blank](https://forum.mautic.org/t/installer-page-is-blank/1490)
**Author:** [@j007w](https://forum.mautic.org/u/j007w)\ **Replies:** 13\ **Last updated:** [December 13, 2016, 9:30pm UTC](https://forum.mautic.org/t/installer-page-is-blank/1490 "2016-12-13T21:30:46Z")
Hi, I uploaded all the files but the installer page is blank. I’m running the latest Apache 2.2.15, PHP 5.4 and MySQL 5.1.73. Any suggestions? Thanks! --- ## [Installation Fails](https://forum.mautic.org/t/installation-fails/6844)
**Author:** [@theatereleven](https://forum.mautic.org/u/theatereleven)\ **Replies:** 1\ **Last updated:** [December 13, 2016, 9:26pm UTC](https://forum.mautic.org/t/installation-fails/6844 "2016-12-13T21:26:13Z")
Hey everyone, just ran into a weird problem installing Mautic into a sub folder on a LEMP box. I was following these instructions: https://www.mautic.org/community/index.php/4966-install-on-nginx-and-in-subfolder/… --- ## [After update issue](https://forum.mautic.org/t/after-update-issue/6840)
**Author:** [@bellsouthwest](https://forum.mautic.org/u/bellsouthwest)\ **Replies:** 2\ **Last updated:** [December 13, 2016, 3:00pm UTC](https://forum.mautic.org/t/after-update-issue/6840 "2016-12-13T15:00:03Z")
Getting alot of this? Anyideas? (#1893) Catchable Fatal Error: Argument 1 passed to Proxies\_\_CG\_\_MauticLeadBundleEntityLead::addTag() must be an instance of MauticLeadBundleEntityTag, null given, called in /opt/bit… [Previous page](https://forum.mautic.org/c/support/8.md?page=248) [Next page](https://forum.mautic.org/c/support/8.md?page=250)