# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=25 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 26 --- ## [Different projects on one Mautic installation?](https://forum.mautic.org/t/different-projects-on-one-mautic-installation/33962)
**Author:** [@aysal](https://forum.mautic.org/u/aysal)\ **Replies:** 0\ **Last updated:** [October 29, 2024, 6:43am UTC](https://forum.mautic.org/t/different-projects-on-one-mautic-installation/33962 "2024-10-29T06:43:59Z")
Hi there, let me get directly to the point. I have multiple products/services i want to use mautic for. One is for councelling, another one is for a training plattform etc. What i was thinking about was that if someone… --- ## [How to configure a campaign to send mails on a specific date?](https://forum.mautic.org/t/how-to-configure-a-campaign-to-send-mails-on-a-specific-date/33933)
**Author:** [@growthlab](https://forum.mautic.org/u/growthlab)\ **Replies:** 3\ **Last updated:** [October 28, 2024, 4:42pm UTC](https://forum.mautic.org/t/how-to-configure-a-campaign-to-send-mails-on-a-specific-date/33933 "2024-10-28T16:42:36Z")
I’m trying to configure an automatic promo campaign that sends an email on a specific holiday IF AND ONLY IF a user is in the promo segment AT THAT SPECIFIC DATE & TIME. I have the campaign configured to wait until the … --- ## [Cannot click next step when installing](https://forum.mautic.org/t/cannot-click-next-step-when-installing/33946)
**Author:** [@nikola0020](https://forum.mautic.org/u/nikola0020)\ **Replies:** 2\ **Last updated:** [October 28, 2024, 4:41pm UTC](https://forum.mautic.org/t/cannot-click-next-step-when-installing/33946 "2024-10-28T16:41:10Z")
Hey guys, I set up Mautic locally with XAMPP. I got everything running, but when I go to localhost, it redirects me to the installation page. When I click “Next Step,” nothing happens. It might be a permission issue, eve… --- ## [I have many leads without email in my db](https://forum.mautic.org/t/i-have-many-leads-without-email-in-my-db/33955)
**Author:** [@mchojrin](https://forum.mautic.org/u/mchojrin)\ **Replies:** 0\ **Last updated:** [October 28, 2024, 2:45pm UTC](https://forum.mautic.org/t/i-have-many-leads-without-email-in-my-db/33955 "2024-10-28T14:45:29Z")
My Mautic version is: 5.0.4 My PHP version is: 8.1.28 My Database type and version is: 10.11.8-MariaDB-0ubuntu0.24.04.1 My problem is: I was looking at my db and noticed I have many rows in the leads table where the e… --- ## [Google Cloud MySQL](https://forum.mautic.org/t/google-cloud-mysql/24782)
**Author:** [@CarlJohan](https://forum.mautic.org/u/CarlJohan)\ **Replies:** 1\ **Last updated:** [October 28, 2024, 11:55am UTC](https://forum.mautic.org/t/google-cloud-mysql/24782 "2024-10-28T11:55:30Z")
Your software My Mautic version is: 4.22 My PHP version is: 7.4.2.9 My Database type and version is: 10.3.34-MariaDB-cll-lve Your problem My problem is: I’m testing to move the DB from my VPS to Google Cloud MySQL. … --- ## [Create a dynamic data that changes on emails?](https://forum.mautic.org/t/create-a-dynamic-data-that-changes-on-emails/33949)
**Author:** [@yochay11](https://forum.mautic.org/u/yochay11)\ **Replies:** 0\ **Last updated:** [October 28, 2024, 8:35am UTC](https://forum.mautic.org/t/create-a-dynamic-data-that-changes-on-emails/33949 "2024-10-28T08:35:14Z")
Hi, I am doing a webinar every 1-2 months. I have about 3-5 emails sent for each one, and I noticed that I get confused with changing the dates or links sometimes. Is there an easy way to set global variables somewhere… --- ## [Mautic not correctly recognizing email opens or reads](https://forum.mautic.org/t/mautic-not-correctly-recognizing-email-opens-or-reads/33945)
**Author:** [@sks81](https://forum.mautic.org/u/sks81)\ **Replies:** 0\ **Last updated:** [October 28, 2024, 12:53am UTC](https://forum.mautic.org/t/mautic-not-correctly-recognizing-email-opens-or-reads/33945 "2024-10-28T00:53:00Z")
Your software My Mautic version is: 5.1.1 My PHP version is: 8.1 My Database type and version is: mysql Your problem My problem is: ive sent out a few test emails to some of my own emails. Some i just deleted, some… --- ## [Mautic api for campaign events](https://forum.mautic.org/t/mautic-api-for-campaign-events/24098)
**Author:** [@donbowman](https://forum.mautic.org/u/donbowman)\ **Replies:** 7\ **Last updated:** [October 27, 2024, 8:21pm UTC](https://forum.mautic.org/t/mautic-api-for-campaign-events/24098 "2024-10-27T20:21:23Z")
Using mautic 4.x on php 7.4 Observations and asks for assistance on the api for campaigns: Events. The UI can use an endpoint of /s/campaigns/events/new, but there is no analog in the REST API Read vs write. When you … --- ## [Found a bug (including fix) - Can't unsubscribe](https://forum.mautic.org/t/found-a-bug-including-fix-cant-unsubscribe/33259)
**Author:** [@browserflow](https://forum.mautic.org/u/browserflow)\ **Replies:** 2\ **Last updated:** [October 26, 2024, 11:49am UTC](https://forum.mautic.org/t/found-a-bug-including-fix-cant-unsubscribe/33259 "2024-10-26T11:49:14Z")
Your software My Mautic version is: 5.1.0 Andromeda My PHP version is: 8.3.10 My Database type and version is: Mysql 9.0.1 Your problem My problem is: I’ve created a contact, added them to a segment, and sent a cam… --- ## [Issues with false sending in mautic 5](https://forum.mautic.org/t/issues-with-false-sending-in-mautic-5/33924)
**Author:** [@sks81](https://forum.mautic.org/u/sks81)\ **Replies:** 13\ **Last updated:** [October 25, 2024, 4:56pm UTC](https://forum.mautic.org/t/issues-with-false-sending-in-mautic-5/33924 "2024-10-25T16:56:44Z")
Your software My Mautic version is: 5.1.1 My PHP version is: 8.1 My Database type and version is: MySQL Your problem My problem is: I am trying to use Amazon SES. When I go to the config email section and put in my … --- ## [Use rsync to copy installation (npm not available on hosting)](https://forum.mautic.org/t/use-rsync-to-copy-installation-npm-not-available-on-hosting/33930)
**Author:** [@larsmattia](https://forum.mautic.org/u/larsmattia)\ **Replies:** 1\ **Last updated:** [October 25, 2024, 9:54am UTC](https://forum.mautic.org/t/use-rsync-to-copy-installation-npm-not-available-on-hosting/33930 "2024-10-25T09:54:58Z")
Your software My Mautic version is: 5.1.x My PHP version is: 8.1.30 My Database type and version is: ? Your problem On my webhoster npm is not available. Everything else is. Due to npm no being available I can’t ins… --- ## [How to manually trigger a campaign for testing purposes?](https://forum.mautic.org/t/how-to-manually-trigger-a-campaign-for-testing-purposes/33909)
**Author:** [@danpatpat](https://forum.mautic.org/u/danpatpat)\ **Replies:** 3\ **Last updated:** [October 25, 2024, 4:10am UTC](https://forum.mautic.org/t/how-to-manually-trigger-a-campaign-for-testing-purposes/33909 "2024-10-25T04:10:06Z")
Your software My Mautic version is: v4.4.10 My PHP version is: 8.0.30 My Database type and version is: MariaDB Your problem My problem is: I am trying to create a campaign that contains a “Send a webhook” element. … --- ## [Cron error display](https://forum.mautic.org/t/cron-error-display/33914)
**Author:** [@ncmon](https://forum.mautic.org/u/ncmon)\ **Replies:** 2\ **Last updated:** [October 24, 2024, 4:46pm UTC](https://forum.mautic.org/t/cron-error-display/33914 "2024-10-24T16:46:50Z")
Your software My Mautic version is: 5.1.1 My PHP version is: 8.2 My Database type and version is: Your problem My problem is: Everytime i run a cron command this error displays: PHP Warning: PHP Startup: Unable to… --- ## [Error calling /contacts/batch/edit - Array to string issue?](https://forum.mautic.org/t/error-calling-contacts-batch-edit-array-to-string-issue/33922)
**Author:** [@dharakos](https://forum.mautic.org/u/dharakos)\ **Replies:** 0\ **Last updated:** [October 24, 2024, 6:14am UTC](https://forum.mautic.org/t/error-calling-contacts-batch-edit-array-to-string-issue/33922 "2024-10-24T06:14:40Z")
Your software My Mautic version is: 5.1.1 My PHP version is: 8.1 (also tried 8.2) My Database type and version is: mariadb 10.6 (cluster) Your problem My problem is: I do a PUT to /contacts/batch/edit and it fails w… --- ## [Tracking Script on CloudFront Served Websited](https://forum.mautic.org/t/tracking-script-on-cloudfront-served-websited/33921)
**Author:** [@ryan.rad](https://forum.mautic.org/u/ryan.rad)\ **Replies:** 0\ **Last updated:** [October 24, 2024, 2:27am UTC](https://forum.mautic.org/t/tracking-script-on-cloudfront-served-websited/33921 "2024-10-24T02:27:42Z")
Your software My Mautic version is: mautic/mautic:5-apache \*\*docker compose distribution My PHP version is: 8.1.28 My Database type and version is: mySQL 8.0.40 Your problem My problem is: I’m running a docker-comp… --- ## [Retry events that Failed to execute campaign event](https://forum.mautic.org/t/retry-events-that-failed-to-execute-campaign-event/33879)
**Author:** [@zero477](https://forum.mautic.org/u/zero477)\ **Replies:** 2\ **Last updated:** [October 22, 2024, 9:49am UTC](https://forum.mautic.org/t/retry-events-that-failed-to-execute-campaign-event/33879 "2024-10-22T09:49:07Z")
How can \[Failed to execute campaign event\]s be redone and notifications about failed events deleted ? --- ## [How to Setup Email Queue in Mautic 5.1.1](https://forum.mautic.org/t/how-to-setup-email-queue-in-mautic-5-1-1/33899)
**Author:** [@dhavalo2](https://forum.mautic.org/u/dhavalo2)\ **Replies:** 3\ **Last updated:** [October 22, 2024, 12:08pm UTC](https://forum.mautic.org/t/how-to-setup-email-queue-in-mautic-5-1-1/33899 "2024-10-22T12:08:28Z")
Your software My Mautic version is: 5.1.1 My PHP version is: PHP Version 8.1.29 My Database type and version is: 10.11.8-MariaDB-cll-lve Your problem My problem is: I need a step by step guide about how to setup em… --- ## [API credentials (key + secret) had changed? Is it possible?](https://forum.mautic.org/t/api-credentials-key-secret-had-changed-is-it-possible/33898)
**Author:** [@markusvjh](https://forum.mautic.org/u/markusvjh)\ **Replies:** 0\ **Last updated:** [October 22, 2024, 9:52am UTC](https://forum.mautic.org/t/api-credentials-key-secret-had-changed-is-it-possible/33898 "2024-10-22T09:52:50Z")
Your software My Mautic version is: 5.1.1 My PHP version is: 8.1.29 My Database type and version is: mariadb 10.6.18 Your problem My problem is: We had setup API credentials on our Mautic site a while ago, and been… --- ## [Unsubscribe back-end stopped working](https://forum.mautic.org/t/unsubscribe-back-end-stopped-working/33844)
**Author:** [@iurijorbenadze](https://forum.mautic.org/u/iurijorbenadze)\ **Replies:** 12\ **Last updated:** [October 21, 2024, 8:29pm UTC](https://forum.mautic.org/t/unsubscribe-back-end-stopped-working/33844 "2024-10-21T20:29:32Z")
My Mautic version is: 4.4.10 My PHP version is: 7.4 My Database type and version is: MySQL My problem is: Unsubscribe back-end is not working, unsubscribe link click will produce correct message but inside mautic, co… --- ## [Campaign is not resolving all tasks](https://forum.mautic.org/t/campaign-is-not-resolving-all-tasks/33877)
**Author:** [@taxi](https://forum.mautic.org/u/taxi)\ **Replies:** 0\ **Last updated:** [October 21, 2024, 11:57am UTC](https://forum.mautic.org/t/campaign-is-not-resolving-all-tasks/33877 "2024-10-21T11:57:39Z")
Your software My Mautic version is: 5.1 My PHP version is: 8.2 My Database type and version is: Your problem My problem is: I have a campaign, triggered by a double opt-in form. It is moving the contact from one se… --- ## [V5.1 Campaigns do not filter Contacts by segment](https://forum.mautic.org/t/v5-1-campaigns-do-not-filter-contacts-by-segment/33874)
**Author:** [@domiserver](https://forum.mautic.org/u/domiserver)\ **Replies:** 2\ **Last updated:** [October 21, 2024, 4:42am UTC](https://forum.mautic.org/t/v5-1-campaigns-do-not-filter-contacts-by-segment/33874 "2024-10-21T04:42:05Z")
My Mautic version is: 5.1.1 My PHP version is: 8.1 My Database type and version is: MySQL 8.0.40 My problem is: No Contacts Found in a Campaign No errors related in Settings \>\> System Info \>\> Log Steps to Reproduce … --- ## [How to efficiently setup broadcasts:send and messenger:consume?](https://forum.mautic.org/t/how-to-efficiently-setup-broadcasts-send-and-messenger-consume/33789)
**Author:** [@fisch](https://forum.mautic.org/u/fisch)\ **Replies:** 4\ **Last updated:** [October 19, 2024, 1:05pm UTC](https://forum.mautic.org/t/how-to-efficiently-setup-broadcasts-send-and-messenger-consume/33789 "2024-10-19T13:05:19Z")
My Mautic version is: 5.1.0 My PHP version is: PHP Version 8.1.2-1ubuntu2.19 My Database type and version is: 10.6.18-MariaDB-0ubuntu0.22.04.1 I send about 50k emails every day. They are created via API and then sent … --- ## [Mautic ignores lead.preferred\_locale (only in Docker)](https://forum.mautic.org/t/mautic-ignores-lead-preferred-locale-only-in-docker/33859)
**Author:** [@simonde](https://forum.mautic.org/u/simonde)\ **Replies:** 0\ **Last updated:** [October 18, 2024, 3:27pm UTC](https://forum.mautic.org/t/mautic-ignores-lead-preferred-locale-only-in-docker/33859 "2024-10-18T15:27:58Z")
Your software My Mautic version is: 5.1.1-apache (Docker compose) My PHP version is: 8.1.29 My Database type and version is: pdo\_mysql 8.0.39 Your problem My problem is: I have several instances of Mautic set up. A… --- ## [The memory\_limit setting in your PHP configuration is lower than the suggested minimum limit of](https://forum.mautic.org/t/the-memory-limit-setting-in-your-php-configuration-is-lower-than-the-suggested-minimum-limit-of/24722)
**Author:** [@4lead](https://forum.mautic.org/u/4lead)\ **Replies:** 5\ **Last updated:** [October 8, 2024, 8:59am UTC](https://forum.mautic.org/t/the-memory-limit-setting-in-your-php-configuration-is-lower-than-the-suggested-minimum-limit-of/24722 "2024-10-08T08:59:20Z")
Your software My Mautic version is:4.4.0 My PHP version is: 8.0.20 My Database type and version is: 10.3.34-MariaDB-0ubuntu0.20.04.1 Your problem My problem is:The memory\_limit setting in your PHP configuration is l… --- ## [Heatmaps](https://forum.mautic.org/t/heatmaps/33812)
**Author:** [@jason\_nyc](https://forum.mautic.org/u/jason_nyc)\ **Replies:** 2\ **Last updated:** [October 16, 2024, 12:22pm UTC](https://forum.mautic.org/t/heatmaps/33812 "2024-10-16T12:22:19Z")
Your software My Mautic version is: 5 My PHP version is: 8 My Database type and version is: Your problem My problem is: heatmaps not working These errors are showing in the log: none Steps I have tried to fix the … --- ## [Mautic.getActiveBuilderName is not a function](https://forum.mautic.org/t/mautic-getactivebuildername-is-not-a-function/33822)
**Author:** [@miki](https://forum.mautic.org/u/miki)\ **Replies:** 1\ **Last updated:** [October 16, 2024, 12:21pm UTC](https://forum.mautic.org/t/mautic-getactivebuildername-is-not-a-function/33822 "2024-10-16T12:21:28Z")
Your software My Mautic version is: 5.1.1 My PHP version is: 8.2.24 My Database type and version is: Mariadb 10.5.18 The problem My problem is: The menu links on the admin don’t work when I click. I got this error:… --- ## [Maximum number of database connections exceeded](https://forum.mautic.org/t/maximum-number-of-database-connections-exceeded/33747)
**Author:** [@tim\_glueck](https://forum.mautic.org/u/tim_glueck)\ **Replies:** 4\ **Last updated:** [October 16, 2024, 9:38am UTC](https://forum.mautic.org/t/maximum-number-of-database-connections-exceeded/33747 "2024-10-16T09:38:57Z")
Your software My Mautic version is: 5.1 My PHP version is: 8.1 My Database type and version is: Mysql Your problem My problem is: I have configured and installed Mautic without issues and it runs approx. for 10 da… --- ## [Deploy Instances without copying/pasting configuration files](https://forum.mautic.org/t/deploy-instances-without-copying-pasting-configuration-files/33811)
**Author:** [@chrisb\_hallcomm](https://forum.mautic.org/u/chrisb_hallcomm)\ **Replies:** 2\ **Last updated:** [October 16, 2024, 9:33am UTC](https://forum.mautic.org/t/deploy-instances-without-copying-pasting-configuration-files/33811 "2024-10-16T09:33:07Z")
Your software My Mautic version is: 5.04 My PHP version is: 8.0 My Database type and version is: MariaDB 10.5.26 Your problem My problem is: I’m working with a client helping to bring a large Mautic installation in-… --- ## [Microsoft SSO Integration - Solved](https://forum.mautic.org/t/microsoft-sso-integration-solved/21141)
**Author:** [@isaac.brown.pit](https://forum.mautic.org/u/isaac.brown.pit)\ **Replies:** 1\ **Last updated:** [October 15, 2024, 1:00pm UTC](https://forum.mautic.org/t/microsoft-sso-integration-solved/21141 "2024-10-15T13:00:47Z")
Your software My Mautic version is: 4.0.1 My PHP version is: 7.4 My Database type and version is: 10.6.3-MariaDB I am using a nginx frontend and a php-fpm backend both in docker instances. Your problem My problem i… --- ## [SAML Single Sign On Help Needed.](https://forum.mautic.org/t/saml-single-sign-on-help-needed/8733)
**Author:** [@anoopsnm](https://forum.mautic.org/u/anoopsnm)\ **Replies:** 2\ **Last updated:** [October 15, 2024, 12:55pm UTC](https://forum.mautic.org/t/saml-single-sign-on-help-needed/8733 "2024-10-15T12:55:50Z")
Hello, I have install mautic in the localhost. In the SAML SSO Settings page I have entered the relevant details and saved/applied changes. I got the metadata from the url https://127.0.0.1/mautic/saml/metadata.xml … [Previous page](https://forum.mautic.org/c/support/8.md?page=24) [Next page](https://forum.mautic.org/c/support/8.md?page=26)