# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=250 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 251 --- ## [Filter per field not in the core](https://forum.mautic.org/t/filter-per-field-not-in-the-core/6841)
**Author:** [@laurentm](https://forum.mautic.org/u/laurentm)\ **Replies:** 1\ **Last updated:** [December 13, 2016, 12:14pm UTC](https://forum.mautic.org/t/filter-per-field-not-in-the-core/6841 "2016-12-13T12:14:49Z")
Hello, We are considering have a form on our website with language as field where people can indicate if they want to use english or spanish language so we can send them the proper campaign. I don’t see in the filter t… --- ## [Several sites in an overview](https://forum.mautic.org/t/several-sites-in-an-overview/6836)
**Author:** [@Elles](https://forum.mautic.org/u/Elles)\ **Replies:** 1\ **Last updated:** [December 13, 2016, 8:20am UTC](https://forum.mautic.org/t/several-sites-in-an-overview/6836 "2016-12-13T08:20:20Z")
Hello, I linked several websites to my Mautic account. How can I see all these contacts filtered in an overview? --- ## [Major Problems that need to be fixed now - during installation](https://forum.mautic.org/t/major-problems-that-need-to-be-fixed-now-during-installation/6501)
**Author:** [@staveatchantry](https://forum.mautic.org/u/staveatchantry)\ **Replies:** 5\ **Last updated:** [December 13, 2016, 2:23am UTC](https://forum.mautic.org/t/major-problems-that-need-to-be-fixed-now-during-installation/6501 "2016-12-13T02:23:49Z")
Hi Installing Mautic on a Heart Internet Server, our site is on Wordpress. Heart are running PHP 5.5 but i get a ‘Major Problem’ notification after installing the database and the Mautic files and can’t get passed i… --- ## [Cron job setup (bluehost)](https://forum.mautic.org/t/cron-job-setup-bluehost/6835)
**Author:** [@laurentm](https://forum.mautic.org/u/laurentm)\ **Replies:** 1\ **Last updated:** [December 13, 2016, 1:57am UTC](https://forum.mautic.org/t/cron-job-setup-bluehost/6835 "2016-12-13T01:57:53Z")
Hello I am trying to setup mautic on bluehost cpanel my mautic is installed in the following path : /home/user\_name/public\_html/marketing does the cron job to input is as follow : Minute Hour Day Month… --- ## [Can't edit contact](https://forum.mautic.org/t/cant-edit-contact/3756)
**Author:** [@lennaert](https://forum.mautic.org/u/lennaert)\ **Replies:** 15\ **Last updated:** [December 13, 2016, 12:02am UTC](https://forum.mautic.org/t/cant-edit-contact/3756 "2016-12-13T00:02:05Z")
I can’t edit a contact. When I click on the edit button (top right) nothing happens. There is also no save button (version 1.4) Also i want to delete the “bounce” label from some contacts. I can click it away, but w… --- ## [Segments Not Working In Hosted Version](https://forum.mautic.org/t/segments-not-working-in-hosted-version/6829)
**Author:** [@Dajokn](https://forum.mautic.org/u/Dajokn)\ **Replies:** 1\ **Last updated:** [December 12, 2016, 10:16pm UTC](https://forum.mautic.org/t/segments-not-working-in-hosted-version/6829 "2016-12-12T22:16:01Z")
I’m unable to add contacts to segments within the hosted version. Filters do not seem to add any contacts to the list. --- ## [Running 4 email campaign to a segment](https://forum.mautic.org/t/running-4-email-campaign-to-a-segment/6809)
**Author:** [@AndreyYunisov](https://forum.mautic.org/u/AndreyYunisov)\ **Replies:** 2\ **Last updated:** [December 12, 2016, 6:21pm UTC](https://forum.mautic.org/t/running-4-email-campaign-to-a-segment/6809 "2016-12-12T18:21:54Z")
Hi Mautic guys, I need to run a set of 4 email to a specific contact segment. I am doing this in the campaign builder but it doesn’t work - http://screencast.com/t/EPMautd2. Where’s the problem? --- ## [about spam emails](https://forum.mautic.org/t/about-spam-emails/6826)
**Author:** [@system](https://forum.mautic.org/u/system)\ **Replies:** 2\ **Last updated:** [December 12, 2016, 5:20pm UTC](https://forum.mautic.org/t/about-spam-emails/6826 "2016-12-12T17:20:33Z")
can i send spam emails --- ## [push leads to zoho (second time)](https://forum.mautic.org/t/push-leads-to-zoho-second-time/6827)
**Author:** [@maartenroelofs](https://forum.mautic.org/u/maartenroelofs)\ **Replies:** 1\ **Last updated:** [December 12, 2016, 4:18pm UTC](https://forum.mautic.org/t/push-leads-to-zoho-second-time/6827 "2016-12-12T16:18:36Z")
Hi, I had it all working… leads got X amount of points, and got sent to zoho beautifully! . But then we had to change/close existing zoho and open a new account. Duh! The leads don’t get pushed anymore. Is there a w… --- ## [Google writes code in my emails](https://forum.mautic.org/t/google-writes-code-in-my-emails/6819)
**Author:** [@ivgaston](https://forum.mautic.org/u/ivgaston)\ **Replies:** 1\ **Last updated:** [December 11, 2016, 2:40pm UTC](https://forum.mautic.org/t/google-writes-code-in-my-emails/6819 "2016-12-11T14:40:14Z")
If I create emails with the code view Google seams to add some code at the top of the page: Code: It will created after clicking the save button. I tried to deactivate tracking, logged out of all Google services, … --- ## [Landing page code](https://forum.mautic.org/t/landing-page-code/6735)
**Author:** [@ivgaston](https://forum.mautic.org/u/ivgaston)\ **Replies:** 3\ **Last updated:** [December 11, 2016, 2:36pm UTC](https://forum.mautic.org/t/landing-page-code/6735 "2016-12-11T14:36:46Z")
If I edit the HTML code in my Landing page Mautic add some code by themselves. After editing there are two code snippets: Code: and Code: If Mautic needs is, it's ok, but why Mautic add it three times in one page.… --- ## [Segments - Contact Number Wrong](https://forum.mautic.org/t/segments-contact-number-wrong/6815)
**Author:** [@igormedeiros](https://forum.mautic.org/u/igormedeiros)\ **Replies:** 3\ **Last updated:** [December 11, 2016, 2:35pm UTC](https://forum.mautic.org/t/segments-contact-number-wrong/6815 "2016-12-11T14:35:58Z")
Hi! I’m using Mautic 2.3 and some of my the segments shows a number of contacts much different than they really has. What can be happening? Thanks Igor --- ## [Focas Builder not working as expected](https://forum.mautic.org/t/focas-builder-not-working-as-expected/6811)
**Author:** [@Bill\_Wu](https://forum.mautic.org/u/Bill_Wu)\ **Replies:** 1\ **Last updated:** [December 10, 2016, 2:56pm UTC](https://forum.mautic.org/t/focas-builder-not-working-as-expected/6811 "2016-12-10T14:56:33Z")
i am using the Mautic v2.2.1, am I correct that there is a bug in the focus builder where the “button for yes or no to stop engaging” after conversion ?? For ‘conversion’, i suppose it means after visitor has submitted t… --- ## [Mautic help](https://forum.mautic.org/t/mautic-help/6810)
**Author:** [@niho](https://forum.mautic.org/u/niho)\ **Replies:** 1\ **Last updated:** [December 10, 2016, 2:40pm UTC](https://forum.mautic.org/t/mautic-help/6810 "2016-12-10T14:40:58Z")
Hello, Just the thread here. We are technical people ourselves but would like to cut some corners having a skilled Mautic administrator to help us with the basic newsletter setup for our wordpress site using Ma… --- ## [STMP issues with InMotion Hosting](https://forum.mautic.org/t/stmp-issues-with-inmotion-hosting/6805)
**Author:** [@darrelt](https://forum.mautic.org/u/darrelt)\ **Replies:** 1\ **Last updated:** [December 10, 2016, 3:54am UTC](https://forum.mautic.org/t/stmp-issues-with-inmotion-hosting/6805 "2016-12-10T03:54:37Z")
I have a fresh install of Mautic 2.3.0, Release Date : 30-11-2016. It’s self-hosted on a shared server at InMotion Hosting. I set InMotion Hosting SMTP server. Test emails from the email configuration screen are rec… --- ## [Trouble with forms and lists](https://forum.mautic.org/t/trouble-with-forms-and-lists/3602)
**Author:** [@apardue89](https://forum.mautic.org/u/apardue89)\ **Replies:** 3\ **Last updated:** [December 10, 2016, 3:46am UTC](https://forum.mautic.org/t/trouble-with-forms-and-lists/3602 "2016-12-10T03:46:30Z")
I am having so much trouble with using forms to add users to different lists. Essentially what I want is your typical email sign up form, where someone can select the different lists that we want to be on. I want ON… --- ## [Installation Internal Server Error](https://forum.mautic.org/t/installation-internal-server-error/6793)
**Author:** [@dirk](https://forum.mautic.org/u/dirk)\ **Replies:** 3\ **Last updated:** [December 9, 2016, 2:18pm UTC](https://forum.mautic.org/t/installation-internal-server-error/6793 "2016-12-09T14:18:00Z")
Hi, I’m trying to install Mautic 2.3, but when I navigate to the Mautic folder to start the installation I get a 500 Internal server error: Apache/2.2.31 (Unix) mod\_ssl/2.2.31 OpenSSL/1.0.1e-fips DAV/2 mod\_bwli… --- ## [Mautic Installation Problem](https://forum.mautic.org/t/mautic-installation-problem/5544)
**Author:** [@venkatesham](https://forum.mautic.org/u/venkatesham)\ **Replies:** 3\ **Last updated:** [December 9, 2016, 12:35pm UTC](https://forum.mautic.org/t/mautic-installation-problem/5544 "2016-12-09T12:35:47Z")
Hi, I have been trying to install mautic for one of my client and i am facing this problem. It is showing the code given below. Can anyone help me here. Warm Regards, Venkatesha \ **Author:** [@Harshavardhan.i](https://forum.mautic.org/u/Harshavardhan.i)\ **Replies:** 1\ **Last updated:** [December 9, 2016, 9:31am UTC](https://forum.mautic.org/t/how-to-install-mautic-in-centos-7/6801 "2016-12-09T09:31:11Z") Hi, I have installed centos 7 for mautic. I have copied the repository zip file, copied that file into var/www folder and extracted the zip file. How to get the web interface of the mautic. --- ## [Action for setting an exact number of points?](https://forum.mautic.org/t/action-for-setting-an-exact-number-of-points/6799)
**Author:** [@marcuschristopher](https://forum.mautic.org/u/marcuschristopher)\ **Replies:** 1\ **Last updated:** [December 8, 2016, 11:12pm UTC](https://forum.mautic.org/t/action-for-setting-an-exact-number-of-points/6799 "2016-12-08T23:12:07Z")
Hi all, I’m very new to Mautic, so please forgive me, if this has been asked before or is being working on. I couldn’t find anything in the documentation. I just finished setting up the hosted version of Mautic… --- ## [Problem editing Custom Field Select List through API](https://forum.mautic.org/t/problem-editing-custom-field-select-list-through-api/6796)
**Author:** [@hpapademetrio](https://forum.mautic.org/u/hpapademetrio)\ **Replies:** 1\ **Last updated:** [December 8, 2016, 7:52pm UTC](https://forum.mautic.org/t/problem-editing-custom-field-select-list-through-api/6796 "2016-12-08T19:52:38Z")
Hi all We are developing a synchronization interface from our old email marketing solution into on premise installed mautic. What this interface does is very simple, it just takes all our contacts from the old softw… --- ## [script for cron jobs](https://forum.mautic.org/t/script-for-cron-jobs/6781)
**Author:** [@sainy](https://forum.mautic.org/u/sainy)\ **Replies:** 2\ **Last updated:** [December 8, 2016, 4:41pm UTC](https://forum.mautic.org/t/script-for-cron-jobs/6781 "2016-12-08T16:41:01Z")
Hi carlos, It seems you are the only one who replied back to one of my questions. And I’m hoping you more knowledgeable then me. I’m trying to set up crom jobs thru my hosting. But I’m not sure how to write the actual … --- ## [Questions about rules for campaigns](https://forum.mautic.org/t/questions-about-rules-for-campaigns/5089)
**Author:** [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)\ **Replies:** 6\ **Last updated:** [December 8, 2016, 7:50am UTC](https://forum.mautic.org/t/questions-about-rules-for-campaigns/5089 "2016-12-08T07:50:23Z")
On a page hit, Its a decision that says it will take an action when a page hits. What if the user does not hit the page? Will the flow ever go to a negative action. What I’m trying to do is prevent an email to be sent t… --- ## [If a contact point changes can it trigger an action?](https://forum.mautic.org/t/if-a-contact-point-changes-can-it-trigger-an-action/5537)
**Author:** [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)\ **Replies:** 4\ **Last updated:** [December 8, 2016, 7:49am UTC](https://forum.mautic.org/t/if-a-contact-point-changes-can-it-trigger-an-action/5537 "2016-12-08T07:49:02Z")
I tried to do this http://screenpresso.com/=A3kve As can be seen from this flow, the moment a lead joins a campaign it will immediately start checking “has replied job” contact field is more than one, then it w… --- ## [How to store Accesstoken data](https://forum.mautic.org/t/how-to-store-accesstoken-data/6788)
**Author:** [@ajithkumar](https://forum.mautic.org/u/ajithkumar)\ **Replies:** 1\ **Last updated:** [December 8, 2016, 7:41am UTC](https://forum.mautic.org/t/how-to-store-accesstoken-data/6788 "2016-12-08T07:41:16Z")
I am able to authorize my app. but after authorizing it’s redirecting to callback URL provided, i am not able store Accesstoken data. Can anybody tell me How to store Access token data.? I am a new bee, thanks in advance… --- ## [Web View of Emails Doesnt Show Graphics](https://forum.mautic.org/t/web-view-of-emails-doesnt-show-graphics/6787)
**Author:** [@scatterbrain](https://forum.mautic.org/u/scatterbrain)\ **Replies:** 1\ **Last updated:** [December 8, 2016, 4:05am UTC](https://forum.mautic.org/t/web-view-of-emails-doesnt-show-graphics/6787 "2016-12-08T04:05:38Z")
The Mautic installation runs fine showing all graphics, also my emails show the graphics but admittedly I’m using the Base64 option so graphics are sent with my emails. This is obviously for emails that are actually sent… --- ## [Raw Post Data - Error on Shared Hostgator](https://forum.mautic.org/t/raw-post-data-error-on-shared-hostgator/6765)
**Author:** [@jnarvaez](https://forum.mautic.org/u/jnarvaez)\ **Replies:** 3\ **Last updated:** [December 7, 2016, 4:04pm UTC](https://forum.mautic.org/t/raw-post-data-error-on-shared-hostgator/6765 "2016-12-07T16:04:18Z")
For a small project I had to switch servers and was starting to use Mautic. On the old server I was able to set it up just fine (kudos to the proper cron job explanation btw!). But in this one I’m facing a major problem: … --- ## [Disable field in lead form](https://forum.mautic.org/t/disable-field-in-lead-form/6778)
**Author:** [@petertl](https://forum.mautic.org/u/petertl)\ **Replies:** 1\ **Last updated:** [December 7, 2016, 10:36am UTC](https://forum.mautic.org/t/disable-field-in-lead-form/6778 "2016-12-07T10:36:09Z")
Hi, I have a reduced signup form with whom I only collect basic data (first name, last name, company, email). Reduced because I only want to collect basic data to maximize the conversion rate. Less fields = higher s… --- ## [Integration with NAC software (like PacketFence)](https://forum.mautic.org/t/integration-with-nac-software-like-packetfence/6777)
**Author:** [@doniv256](https://forum.mautic.org/u/doniv256)\ **Replies:** 1\ **Last updated:** [December 7, 2016, 6:39am UTC](https://forum.mautic.org/t/integration-with-nac-software-like-packetfence/6777 "2016-12-07T06:39:07Z")
We wish to integrate Mautic with a network access control like PacketFence. The idea is to pass on certain data from PacketFence to Mautic and vice versa. Please let us know how to go about it. Appreciate all p… --- ## [code for cron jobs](https://forum.mautic.org/t/code-for-cron-jobs/6771)
**Author:** [@sainy](https://forum.mautic.org/u/sainy)\ **Replies:** 1\ **Last updated:** [December 6, 2016, 8:48pm UTC](https://forum.mautic.org/t/code-for-cron-jobs/6771 "2016-12-06T20:48:09Z")
Hi Guys How do I go about writing the code for the cron jobs. I am using Green Geeks for hosting. Thx [Previous page](https://forum.mautic.org/c/support/8.md?page=249) [Next page](https://forum.mautic.org/c/support/8.md?page=251)