# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=251 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 252 --- ## [Preference Center](https://forum.mautic.org/t/preference-center/6770)
**Author:** [@mautic\_user](https://forum.mautic.org/u/mautic_user)\ **Replies:** 1\ **Last updated:** [December 6, 2016, 3:47pm UTC](https://forum.mautic.org/t/preference-center/6770 "2016-12-06T15:47:39Z")
I am currently looking at the all new preference center to handle subscriptions for different newsletters for our recipients. There are two questions: If I use the token {unsubscribe\_url} in my email, the user is d… --- ## [Parse Error while running cron jobs](https://forum.mautic.org/t/parse-error-while-running-cron-jobs/6621)
**Author:** [@ajaypalsofttrix](https://forum.mautic.org/u/ajaypalsofttrix)\ **Replies:** 2\ **Last updated:** [December 6, 2016, 3:35pm UTC](https://forum.mautic.org/t/parse-error-while-running-cron-jobs/6621 "2016-12-06T15:35:23Z")
Hi All, Being a newbie to Mautic, and after setting up the installation and cron jobs on server, I am getting the below mentioned error through cron job notification. I have set the PHP version to 5.6 as required for Mau… --- ## [Auto create lead from bounced messages](https://forum.mautic.org/t/auto-create-lead-from-bounced-messages/6707)
**Author:** [@musashi](https://forum.mautic.org/u/musashi)\ **Replies:** 1\ **Last updated:** [December 6, 2016, 1:35pm UTC](https://forum.mautic.org/t/auto-create-lead-from-bounced-messages/6707 "2016-12-06T13:35:00Z")
Hi! I send my transactional email throught ElasticEmail from my webserver, and the bounced notifications to Mautic are working great. If the bounced message is from an email that Mautic dont have yet, can Mautic add th… --- ## [Subscribe via Email](https://forum.mautic.org/t/subscribe-via-email/6769)
**Author:** [@JBG](https://forum.mautic.org/u/JBG)\ **Replies:** 1\ **Last updated:** [December 6, 2016, 1:31pm UTC](https://forum.mautic.org/t/subscribe-via-email/6769 "2016-12-06T13:31:21Z")
Hi, is it possible for a user to Subscribe via Email to a Campaign, and that way not using form ? Thank’s JB --- ## [Call to undefined function](https://forum.mautic.org/t/call-to-undefined-function/6753)
**Author:** [@Antonio\_Lazzari](https://forum.mautic.org/u/Antonio_Lazzari)\ **Replies:** 1\ **Last updated:** [December 6, 2016, 8:10am UTC](https://forum.mautic.org/t/call-to-undefined-function/6753 "2016-12-06T08:10:57Z")
I apologize, but I posted this in General Discussion… my mistake… I had this error in a fresh installation with softaculous (Mautic 2.3) \[05-Dec-2016 13:14:12 UTC\] PHP Notice: Constant PASSWORD\_BCRYPT already def… --- ## [Campaigns not sending emails](https://forum.mautic.org/t/campaigns-not-sending-emails/6764)
**Author:** [@amandubey](https://forum.mautic.org/u/amandubey)\ **Replies:** 1\ **Last updated:** [December 6, 2016, 4:34am UTC](https://forum.mautic.org/t/campaigns-not-sending-emails/6764 "2016-12-06T04:34:59Z")
Hi , I am new to Mautic community, Got Mautic installed , cant get campaigns to send emails , checked everything , cron jobs, test mails are working , but campaign just wont send emails , any support would be appreciated… --- ## [CRON JOB ERROR](https://forum.mautic.org/t/cron-job-error/6760)
**Author:** [@hpablo](https://forum.mautic.org/u/hpablo)\ **Replies:** 1\ **Last updated:** [December 6, 2016, 12:23am UTC](https://forum.mautic.org/t/cron-job-error/6760 "2016-12-06T00:23:02Z")
Hello, I just did a clean install of mautic 2.3, Configure CRONJOBS, email with Amazon SES and OneSignal for push notf., The problem is that I am receiving this in the CROJOBS LOGS? What that mean? Many … --- ## [Creating new user breaks login](https://forum.mautic.org/t/creating-new-user-breaks-login/6758)
**Author:** [@balkee](https://forum.mautic.org/u/balkee)\ **Replies:** 1\ **Last updated:** [December 5, 2016, 11:15pm UTC](https://forum.mautic.org/t/creating-new-user-breaks-login/6758 "2016-12-05T23:15:48Z")
After creating a new user, attempts to login fails with 500 Internal server Error (“Uh oh, It’s broken”). It seems to authenticate ok but fails on browsing the site, i.e. the error occurs on the “…/s/dashboard”. I can … --- ## [\[begginer\] Actions on campaign](https://forum.mautic.org/t/begginer-actions-on-campaign/6755)
**Author:** [@eugeniotelles](https://forum.mautic.org/u/eugeniotelles)\ **Replies:** 1\ **Last updated:** [December 5, 2016, 9:13pm UTC](https://forum.mautic.org/t/begginer-actions-on-campaign/6755 "2016-12-05T21:13:49Z")
Hi everyone! I’m a beginer Mautic user and I’m doing some tests. I have a question: I created a campaign with its respective form. On this form, I configurated only 1 action that is send me an email notification to … --- ## [Where are 'Do Not Contact' and Bounce stored in the db](https://forum.mautic.org/t/where-are-do-not-contact-and-bounce-stored-in-the-db/6739)
**Author:** [@JakobM](https://forum.mautic.org/u/JakobM)\ **Replies:** 2\ **Last updated:** [December 5, 2016, 9:09pm UTC](https://forum.mautic.org/t/where-are-do-not-contact-and-bounce-stored-in-the-db/6739 "2016-12-05T21:09:24Z")
Hi Can some one please tell me where the ‘Do Not Contact’ and Bounce are stored in the db, i’m trying to clean my list. Thanks --- ## [How to prevent Mautic to send an e-mail multiple times?](https://forum.mautic.org/t/how-to-prevent-mautic-to-send-an-e-mail-multiple-times/6754)
**Author:** [@robsondantas](https://forum.mautic.org/u/robsondantas)\ **Replies:** 1\ **Last updated:** [December 5, 2016, 6:40pm UTC](https://forum.mautic.org/t/how-to-prevent-mautic-to-send-an-e-mail-multiple-times/6754 "2016-12-05T18:40:42Z")
Hi all. I’ve developed a plugin that integrates with OptinMonster. Basically, a webhook is exposed and a request is forwarded to a mautic form, where the action is executed. As part of the form routine, a welco… --- ## [Issue with Amazon Ses](https://forum.mautic.org/t/issue-with-amazon-ses/2442)
**Author:** [@Andrew\_Yang](https://forum.mautic.org/u/Andrew_Yang)\ **Replies:** 11\ **Last updated:** [December 5, 2016, 5:57pm UTC](https://forum.mautic.org/t/issue-with-amazon-ses/2442 "2016-12-05T17:57:13Z")
I’ve set up Mautic and an initial campaign. The first test I tried was sending emails via Gmail and everything worked fine. I’m now signed up for Amazon SES and added the credential accordingly. The ‘Test Connection… --- ## [0 out of 1000 mails](https://forum.mautic.org/t/0-out-of-1000-mails/6751)
**Author:** [@kenkaen](https://forum.mautic.org/u/kenkaen)\ **Replies:** 1\ **Last updated:** [December 5, 2016, 12:07pm UTC](https://forum.mautic.org/t/0-out-of-1000-mails/6751 "2016-12-05T12:07:52Z")
Hi, How do i display the " 0 out of 1000 emails sent today etc etc…" on the lower right section like on the free hosted mautic? --- ## [Custom Form thank you message CSS](https://forum.mautic.org/t/custom-form-thank-you-message-css/6749)
**Author:** [@Avocation](https://forum.mautic.org/u/Avocation)\ **Replies:** 1\ **Last updated:** [December 5, 2016, 11:04am UTC](https://forum.mautic.org/t/custom-form-thank-you-message-css/6749 "2016-12-05T11:04:36Z")
I have searched and can’t find it! Can someone please point me at the CSS to change the colour of the ‘thank you’ message that pops up after a contact completes my custom form please? In the ‘edit form’ page I can… --- ## [Help please! just getting started w/Mutic](https://forum.mautic.org/t/help-please-just-getting-started-w-mutic/6741)
**Author:** [@sainy](https://forum.mautic.org/u/sainy)\ **Replies:** 3\ **Last updated:** [December 5, 2016, 9:53am UTC](https://forum.mautic.org/t/help-please-just-getting-started-w-mutic/6741 "2016-12-05T09:53:22Z")
Hi Guys I’ve downloaded Mautic. Before I get started I wanted to find out if setting up things like email automation, segmentation would require some skills in html or any other programs. Or is it the case of wher… --- ## [Bounces](https://forum.mautic.org/t/bounces/6746)
**Author:** [@hayley](https://forum.mautic.org/u/hayley)\ **Replies:** 1\ **Last updated:** [December 5, 2016, 4:58am UTC](https://forum.mautic.org/t/bounces/6746 "2016-12-05T04:58:34Z")
Hi I am really battling with webhooks for bounce requests for my site boti.co.za. I have tried with Amazon and Sparkmail to create webhooks but it gives me a error (500 internal error) Is there a setting in M… --- ## [Hi?](https://forum.mautic.org/t/hi/6728)
**Author:** [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\ **Replies:** 4\ **Last updated:** [December 4, 2016, 11:23pm UTC](https://forum.mautic.org/t/hi/6728 "2016-12-04T23:23:30Z")
Good afternoon. If you want I believe I can help you to make your form … I do not think you need to create a plugin … maybe it’s simple what you need … answer if I can ok --- ## [Bugs in Software updates?](https://forum.mautic.org/t/bugs-in-software-updates/6743)
**Author:** [@Gerarda](https://forum.mautic.org/u/Gerarda)\ **Replies:** 1\ **Last updated:** [December 4, 2016, 9:37pm UTC](https://forum.mautic.org/t/bugs-in-software-updates/6743 "2016-12-04T21:37:32Z")
new software updates do not allow me to edit my landing pages. I want to change the image and cannot. has anyone else found his issue? --- ## [500 Internal Error at log in page](https://forum.mautic.org/t/500-internal-error-at-log-in-page/6732)
**Author:** [@hakembonot](https://forum.mautic.org/u/hakembonot)\ **Replies:** 1\ **Last updated:** [December 4, 2016, 1:19am UTC](https://forum.mautic.org/t/500-internal-error-at-log-in-page/6732 "2016-12-04T01:19:19Z")
Hello guys… Newbie here. Have problem with installation. Have 500 Internal Error after installing mautic. What should I do? I just read some post to update php version. My php already the latest one. … --- ## [Fatal Wordpress Error on plugin settings save](https://forum.mautic.org/t/fatal-wordpress-error-on-plugin-settings-save/6730)
**Author:** [@bstephenmitchell](https://forum.mautic.org/u/bstephenmitchell)\ **Replies:** 1\ **Last updated:** [December 3, 2016, 11:50pm UTC](https://forum.mautic.org/t/fatal-wordpress-error-on-plugin-settings-save/6730 "2016-12-03T23:50:32Z")
Hi there - trying to setup a Wordpress/SuiteCRM/Mautic trilogy of wonderful here, but in saving the API settings in WP Mautic From (sic) Integrator Settings, I am left with a fatal error and no save. … --- ## [Freelancer wanted](https://forum.mautic.org/t/freelancer-wanted/6726)
**Author:** [@niho](https://forum.mautic.org/u/niho)\ **Replies:** 1\ **Last updated:** [December 3, 2016, 6:53am UTC](https://forum.mautic.org/t/freelancer-wanted/6726 "2016-12-03T06:53:05Z")
Hello, I am not sure if it is allowed to search for a freelancer here, but I will try. We are looking for a freelancer to administer our newly installer Mautic installation and to build a WordPress plugin to cu… --- ## [2 accounts free](https://forum.mautic.org/t/2-accounts-free/6718)
**Author:** [@nunoura](https://forum.mautic.org/u/nunoura)\ **Replies:** 2\ **Last updated:** [December 2, 2016, 9:07pm UTC](https://forum.mautic.org/t/2-accounts-free/6718 "2016-12-02T21:07:15Z")
I have an account on Mautic.net But I want to create another. Is that possible as free? --- ## [Problem With Integration Form Mautic and Wordpress](https://forum.mautic.org/t/problem-with-integration-form-mautic-and-wordpress/5627)
**Author:** [@smorici](https://forum.mautic.org/u/smorici)\ **Replies:** 5\ **Last updated:** [December 2, 2016, 4:47pm UTC](https://forum.mautic.org/t/problem-with-integration-form-mautic-and-wordpress/5627 "2016-12-02T16:47:15Z")
Hi, I have a problem with integration form on pages of wordpress. I installed plugin wp-mautic and I´m using shortcode to do this, but when i put shortcode on widget, the button “send” didn´t work just showed message “… --- ## [Image issues...](https://forum.mautic.org/t/image-issues/6716)
**Author:** [@pipcou](https://forum.mautic.org/u/pipcou)\ **Replies:** 1\ **Last updated:** [December 2, 2016, 3:40pm UTC](https://forum.mautic.org/t/image-issues/6716 "2016-12-02T15:40:39Z")
Dear All, I am a new user to Mautic and have it running on a virtual box on Windows 10. I have gradually fixed several issues myself using the forums i.e. tracking pixels, email config etc… most of which are ju… --- ## [Facebook plugin does not work](https://forum.mautic.org/t/facebook-plugin-does-not-work/6644)
**Author:** [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\ **Replies:** 7\ **Last updated:** [December 2, 2016, 2:29pm UTC](https://forum.mautic.org/t/facebook-plugin-does-not-work/6644 "2016-12-02T14:29:12Z")
Sirs, good afternoon. After a lot of work I managed to make the social monitoring of Twitter via plugin work, however … it does not come, it does not download the emails, is it anyway? I still have not been able t… --- ## [cannot see preview email in Action tab in Forms component](https://forum.mautic.org/t/cannot-see-preview-email-in-action-tab-in-forms-component/6712)
**Author:** [@duplexcleaning](https://forum.mautic.org/u/duplexcleaning)\ **Replies:** 1\ **Last updated:** [December 2, 2016, 5:03am UTC](https://forum.mautic.org/t/cannot-see-preview-email-in-action-tab-in-forms-component/6712 "2016-12-02T05:03:26Z")
Mautic seem could not preview email in pop up when I click Preview Email button in Edit Email page in Forms section. Basically after I added “sending email” action to Actions tab for the form (which will send email upon … --- ## [Cannot edit / view company record](https://forum.mautic.org/t/cannot-edit-view-company-record/6711)
**Author:** [@duplexcleaning](https://forum.mautic.org/u/duplexcleaning)\ **Replies:** 1\ **Last updated:** [December 2, 2016, 4:57am UTC](https://forum.mautic.org/t/cannot-edit-view-company-record/6711 "2016-12-02T04:57:40Z")
I seem cannot view or edit company record in Mautic. When I click company entry in the list of companies in Mautic, nothing happened. Also when I pasted the URL for edit company record, the screen have partial error… --- ## [How do i filter "Do not contact" leads?](https://forum.mautic.org/t/how-do-i-filter-do-not-contact-leads/4790)
**Author:** [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)\ **Replies:** 5\ **Last updated:** [December 1, 2016, 9:35pm UTC](https://forum.mautic.org/t/how-do-i-filter-do-not-contact-leads/4790 "2016-12-01T21:35:44Z")
Im curious… what do i enter in the search box for “do not contact” users. --- ## [Did you solve the SugarCRM issue?](https://forum.mautic.org/t/did-you-solve-the-sugarcrm-issue/6709)
**Author:** [@mfarmer](https://forum.mautic.org/u/mfarmer)\ **Replies:** 2\ **Last updated:** [December 1, 2016, 6:43pm UTC](https://forum.mautic.org/t/did-you-solve-the-sugarcrm-issue/6709 "2016-12-01T18:43:33Z")
@lead2crm : Did you figure this out yet? I am struggling for 2 days trying to get the integration to authenticate. I am using a VPS to host mautic and sugar on two different domain names. I made up a client key, and a… --- ## [I need HELP!! It's quick.](https://forum.mautic.org/t/i-need-help-its-quick/6710)
**Author:** [@mfarmer](https://forum.mautic.org/u/mfarmer)\ **Replies:** 1\ **Last updated:** [December 1, 2016, 6:27pm UTC](https://forum.mautic.org/t/i-need-help-its-quick/6710 "2016-12-01T18:27:10Z")
@escopecz : Can you tell me if there is a way to find a developer to help me with something REALLY SIMPLE with Mautic. I’m trying to get the integration for SugarCRM to work- that’s it! How do you get this to work?… [Previous page](https://forum.mautic.org/c/support/8.md?page=250) [Next page](https://forum.mautic.org/c/support/8.md?page=252)