# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=256 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 257 --- ## [Form embed script missing the https:](https://forum.mautic.org/t/form-embed-script-missing-the-https/6468)
**Author:** [@alanorourke](https://forum.mautic.org/u/alanorourke)\ **Replies:** 5\ **Last updated:** [November 8, 2016, 4:56pm UTC](https://forum.mautic.org/t/form-embed-script-missing-the-https/6468 "2016-11-08T16:56:41Z")
Anyone know why this form embed URL is wrong? Brand new Mautic install and I got excited and wanted to try and create a website form and see it working I have created the form and when I try to embed it on my sit… --- ## [Need help with errors](https://forum.mautic.org/t/need-help-with-errors/6475)
**Author:** [@rodfernand](https://forum.mautic.org/u/rodfernand)\ **Replies:** 2\ **Last updated:** [November 8, 2016, 12:54pm UTC](https://forum.mautic.org/t/need-help-with-errors/6475 "2016-11-08T12:54:20Z")
Hello therre! I received the following errors and I can’t understand them. I recently updated from 2.1.2 to 2.2.1 and I was sending an email to one of my lists. below are my errors: Code: \[2016-11-07 14:41:34\] ma… --- ## [Changing Mautic title](https://forum.mautic.org/t/changing-mautic-title/6483)
**Author:** [@Frans](https://forum.mautic.org/u/Frans)\ **Replies:** 1\ **Last updated:** [November 8, 2016, 12:50pm UTC](https://forum.mautic.org/t/changing-mautic-title/6483 "2016-11-08T12:50:18Z")
Hi Escopecz, I read the problem with the Mautic header title and how you solved it. But… i’am still working on it and i just don’t know how to change these js files. I don’t have the experience to do this. Is it possib… --- ## [Maxmind GeoIP2 not working](https://forum.mautic.org/t/maxmind-geoip2-not-working/2704)
**Author:** [@katalysis](https://forum.mautic.org/u/katalysis)\ **Replies:** 11\ **Last updated:** [November 8, 2016, 10:21am UTC](https://forum.mautic.org/t/maxmind-geoip2-not-working/2704 "2016-11-08T10:21:24Z")
To try and get more accurate geo info. I’ve switched to the Maxmind GeoIP2 precision service but I am now not even getting country information for new visitors. I’ve added the User ID:Licence key combination to Mautic’… --- ## [Error 500 - Various Pages](https://forum.mautic.org/t/error-500-various-pages/6479)
**Author:** [@Tyler](https://forum.mautic.org/u/Tyler)\ **Replies:** 1\ **Last updated:** [November 8, 2016, 2:45am UTC](https://forum.mautic.org/t/error-500-various-pages/6479 "2016-11-08T02:45:52Z")
I love the idea of Mautic, previously I have worked with items like SilverPop and Marketo so I know that this is a super powerful tool but I’ve never been able to get it to work the way I know it should… In short right n… --- ## [Installation error](https://forum.mautic.org/t/installation-error/6473)
**Author:** [@pokermagic](https://forum.mautic.org/u/pokermagic)\ **Replies:** 1\ **Last updated:** [November 7, 2016, 7:24pm UTC](https://forum.mautic.org/t/installation-error/6473 "2016-11-07T19:24:56Z")
Hi, I’m trying to install Mautic on an AWS server. It’s all set up and I FTP’d the Mautic files to the server. I put in the address into the URL and I get the… The site is currently offline due to encountering an … --- ## [Obscure Asset URL](https://forum.mautic.org/t/obscure-asset-url/2364)
**Author:** [@petertl](https://forum.mautic.org/u/petertl)\ **Replies:** 2\ **Last updated:** [November 7, 2016, 11:59am UTC](https://forum.mautic.org/t/obscure-asset-url/2364 "2016-11-07T11:59:00Z")
Hi, I created an email template. I inserted several elements like an unsubscribe and an asset link. The unsubscribe link is somehow encrypted per sent email - the URL is http://mautic…/email/unsubscribe/55fdb0f354a4… --- ## [2.2.1 Installation Fails](https://forum.mautic.org/t/2-2-1-installation-fails/6447)
**Author:** [@freshwebservices](https://forum.mautic.org/u/freshwebservices)\ **Replies:** 2\ **Last updated:** [November 7, 2016, 7:00am UTC](https://forum.mautic.org/t/2-2-1-installation-fails/6447 "2016-11-07T07:00:48Z")
Hi, Attempting clean install of Mautic 2.2.1 (downloaded from mautic.org). Getting following error: \[05-Nov-2016 06:59:31 UTC\] PHP Fatal error: require(): Failed opening required ‘/home/fwsadmin/public\_html/mau… --- ## [Merging Leads Problem](https://forum.mautic.org/t/merging-leads-problem/6465)
**Author:** [@marshal84us](https://forum.mautic.org/u/marshal84us)\ **Replies:** 1\ **Last updated:** [November 7, 2016, 2:58am UTC](https://forum.mautic.org/t/merging-leads-problem/6465 "2016-11-07T02:58:59Z")
Hello All, I have big problem with import leads list on my mautic, when I import CSV files in contact page always I got the message regarding merged contact. For example I imported 300 leads and system show messa… --- ## [Help Installing](https://forum.mautic.org/t/help-installing/6455)
**Author:** [@chuckwilliams10](https://forum.mautic.org/u/chuckwilliams10)\ **Replies:** 2\ **Last updated:** [November 7, 2016, 12:58am UTC](https://forum.mautic.org/t/help-installing/6455 "2016-11-07T00:58:52Z")
Hi all…I am trying to install on my server…and keep getting 500 error. I thought it may have been the .htaccess file with the package…I removed and then tries to go to domain.com/installer and getting not found…and I am … --- ## [Links in emails not tracking, not redirecting](https://forum.mautic.org/t/links-in-emails-not-tracking-not-redirecting/5472)
**Author:** [@jennq](https://forum.mautic.org/u/jennq)\ **Replies:** 3\ **Last updated:** [November 7, 2016, 12:51am UTC](https://forum.mautic.org/t/links-in-emails-not-tracking-not-redirecting/5472 "2016-11-07T00:51:54Z")
Hello, I’ve searched for a few weeks now for a solution to this problem and would love some direction / help if anyone’s solved a similar issue. I recently started using Mautic 2.1.1 and everything works extremely well e… --- ## [Install error](https://forum.mautic.org/t/install-error/6464)
**Author:** [@laptus](https://forum.mautic.org/u/laptus)\ **Replies:** 1\ **Last updated:** [November 6, 2016, 3:39pm UTC](https://forum.mautic.org/t/install-error/6464 "2016-11-06T15:39:12Z")
Hello, It is my first installation of Mautic and I do not manage to finalize the installation because there is an error message: There is no column with name ‘allocation’(‘attribution’) we bank ’ leads ’ Could you … --- ## [Base table or view not found: Can't login](https://forum.mautic.org/t/base-table-or-view-not-found-cant-login/6450)
**Author:** [@AlexanderAhlsen](https://forum.mautic.org/u/AlexanderAhlsen)\ **Replies:** 2\ **Last updated:** [November 6, 2016, 1:06pm UTC](https://forum.mautic.org/t/base-table-or-view-not-found-cant-login/6450 "2016-11-06T13:06:07Z")
Hello! I’ve been using Mautic for a while but been sick for 2-3 months, and I got back yesterday and tried to use Mautic. I get this error message when I try to log in: An exception occurred while executing ‘SELECT p… --- ## [Segment Emails Once](https://forum.mautic.org/t/segment-emails-once/6461)
**Author:** [@trops](https://forum.mautic.org/u/trops)\ **Replies:** 1\ **Last updated:** [November 6, 2016, 3:45am UTC](https://forum.mautic.org/t/segment-emails-once/6461 "2016-11-06T03:45:05Z")
Hi Guys, I know in Mautic 2.2 we have a new cron job to send out the broadcast emails to segments. But what if I want to send out a broadcast one time to a specific segment? The way it is now, every time a user is … --- ## [Hosted Mautic: Yes/No Decision sends to both...](https://forum.mautic.org/t/hosted-mautic-yes-no-decision-sends-to-both/5364)
**Author:** [@pbrady](https://forum.mautic.org/u/pbrady)\ **Replies:** 6\ **Last updated:** [November 6, 2016, 1:52am UTC](https://forum.mautic.org/t/hosted-mautic-yes-no-decision-sends-to-both/5364 "2016-11-06T01:52:33Z")
I have a problem on the hosted version. I have several decision steps and both yes AND no decisions are being sent emails. As shown in this image: http://imgur.com/a/PfnEA All my decision points are being exe… --- ## [New Contacts Reports Wrong Fields available](https://forum.mautic.org/t/new-contacts-reports-wrong-fields-available/6460)
**Author:** [@MarkLL](https://forum.mautic.org/u/MarkLL)\ **Replies:** 1\ **Last updated:** [November 6, 2016, 1:34am UTC](https://forum.mautic.org/t/new-contacts-reports-wrong-fields-available/6460 "2016-11-06T01:34:29Z")
I just tried building a new Report based on Contacts data source. On the Data Tab it “appears” to list several fields multiple times (Address 1, Address Line 1, etc). Unfortunately some of these fields belong to the new … --- ## [Decisions & Actions - Not Joining](https://forum.mautic.org/t/decisions-actions-not-joining/6452)
**Author:** [@Tony\_Gavin](https://forum.mautic.org/u/Tony_Gavin)\ **Replies:** 2\ **Last updated:** [November 6, 2016, 12:32am UTC](https://forum.mautic.org/t/decisions-actions-not-joining/6452 "2016-11-06T00:32:35Z")
I am setting up a campaign. I’ve successfully set up many decisions and actions. All of a sudden, when saving, the red and green lines joining the decisions and actions disappear after saving. See image below: … --- ## [Error 500 in email links](https://forum.mautic.org/t/error-500-in-email-links/5884)
**Author:** [@mazab](https://forum.mautic.org/u/mazab)\ **Replies:** 5\ **Last updated:** [November 5, 2016, 7:49pm UTC](https://forum.mautic.org/t/error-500-in-email-links/5884 "2016-11-05T19:49:43Z")
Hi all, we are testing Mautic since a few days to support our marketing. All looks very cool and clear, great tool so far, but today when I tried to send a few testmails, I’ve run into some issues. I have sent a m… --- ## [Integrate Mautic in Third Party Application.](https://forum.mautic.org/t/integrate-mautic-in-third-party-application/6453)
**Author:** [@nixon715](https://forum.mautic.org/u/nixon715)\ **Replies:** 1\ **Last updated:** [November 5, 2016, 4:42pm UTC](https://forum.mautic.org/t/integrate-mautic-in-third-party-application/6453 "2016-11-05T16:42:33Z")
HI, I’m new in mautic. I want to create a template in zoho crm and send that to a lead. When a lead click on a link on the template, it will take them to a mautic landing page.Based on the first click by the user ma… --- ## [Mautic adds HTML style code in emails](https://forum.mautic.org/t/mautic-adds-html-style-code-in-emails/5101)
**Author:** [@Kristyna](https://forum.mautic.org/u/Kristyna)\ **Replies:** 4\ **Last updated:** [November 5, 2016, 4:36pm UTC](https://forum.mautic.org/t/mautic-adds-html-style-code-in-emails/5101 "2016-11-05T16:36:33Z")
I have a problem with emails Mautic 2.1.0. and also 2.1.1. I am using a custom email template. When I copy the HTML code to Mautic email editor, it adds: style=“border: 1px solid rgb(221, 221, 221);” to every tag a… --- ## [Complex segments - new object types](https://forum.mautic.org/t/complex-segments-new-object-types/6213)
**Author:** [@georges](https://forum.mautic.org/u/georges)\ **Replies:** 2\ **Last updated:** [November 5, 2016, 3:16pm UTC](https://forum.mautic.org/t/complex-segments-new-object-types/6213 "2016-11-05T15:16:59Z")
Hi, I’m very new to Mautic and I’m trying to create complex segments for my contacts that require additional object types to be imported into Mautic. Example: I would like to target a list of contacts that has … --- ## [Can I send Emails Using Google SMTP Relay?](https://forum.mautic.org/t/can-i-send-emails-using-google-smtp-relay/6446)
**Author:** [@kend](https://forum.mautic.org/u/kend)\ **Replies:** 1\ **Last updated:** [November 5, 2016, 5:55am UTC](https://forum.mautic.org/t/can-i-send-emails-using-google-smtp-relay/6446 "2016-11-05T05:55:51Z")
Hey Guys. I am new to mautic community so sorry if I miss something, but I am looking for a solution to send email using my company domain name. I have Google Business Account on my company domain name so I want to know … --- ## [Params and Link Redirects in Email](https://forum.mautic.org/t/params-and-link-redirects-in-email/6445)
**Author:** [@Scully](https://forum.mautic.org/u/Scully)\ **Replies:** 1\ **Last updated:** [November 5, 2016, 12:08am UTC](https://forum.mautic.org/t/params-and-link-redirects-in-email/6445 "2016-11-05T00:08:47Z")
When I create a new email, I’m including the following link URL: Code: http://domain.com/push\_to\_mautic.php?formid=8&email={contactfield=email|true}‍&return=http://domain.com/confirm When it gets converted to an ema… --- ## [Fatal Error During Step 2 of Set Up](https://forum.mautic.org/t/fatal-error-during-step-2-of-set-up/6444)
**Author:** [@cklester](https://forum.mautic.org/u/cklester)\ **Replies:** 1\ **Last updated:** [November 4, 2016, 9:59pm UTC](https://forum.mautic.org/t/fatal-error-during-step-2-of-set-up/6444 "2016-11-04T21:59:02Z")
I’m getting this error after having entered details for the Mautic admin account: Fatal error: require(): Failed opening required ‘/home/formso6/public\_html/hightechforms.com/mautic/app/cache/prod/doctrine/orm/Proxi… --- ## [Unable to edit leads](https://forum.mautic.org/t/unable-to-edit-leads/3212)
**Author:** [@spacek14](https://forum.mautic.org/u/spacek14)\ **Replies:** 4\ **Last updated:** [November 4, 2016, 8:06pm UTC](https://forum.mautic.org/t/unable-to-edit-leads/3212 "2016-11-04T20:06:02Z")
Hi, I have imported a lead list in CSV format from mailchimp yesterday. Today I found some errors which need to be edited but the corrections are not saved after clicking ‘save and close’ and/or ‘apply’. Tried a few diff… --- ## [Need help integrating social - I can pay](https://forum.mautic.org/t/need-help-integrating-social-i-can-pay/6441)
**Author:** [@jwldub](https://forum.mautic.org/u/jwldub)\ **Replies:** 1\ **Last updated:** [November 4, 2016, 7:56pm UTC](https://forum.mautic.org/t/need-help-integrating-social-i-can-pay/6441 "2016-11-04T19:56:54Z")
I am seeking assistance getting the social networks integrated on our Mautic website. We have set up the Twitter API and just cant seem to get it functioning correctly. We would like assistance setting up all social… --- ## [Cron error, Mautic not sending](https://forum.mautic.org/t/cron-error-mautic-not-sending/6104)
**Author:** [@unify](https://forum.mautic.org/u/unify)\ **Replies:** 3\ **Last updated:** [November 4, 2016, 5:40pm UTC](https://forum.mautic.org/t/cron-error-mautic-not-sending/6104 "2016-11-04T17:40:02Z")
Hi, I running a self-hosted intsall of v2.1.1. When “mautic:campaigns:trigger” cron has something to run, I get the following error. . . ================ 0/1 \[\>---------------------------\] 0%PHP Parse err… --- ## [Installation](https://forum.mautic.org/t/installation/6313)
**Author:** [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Replies:** 2\ **Last updated:** [November 4, 2016, 5:15pm UTC](https://forum.mautic.org/t/installation/6313 "2016-11-04T17:15:04Z")
Hi you get Mautic Install already? --- ## [campaigns are not trigerring of its own](https://forum.mautic.org/t/campaigns-are-not-trigerring-of-its-own/6437)
**Author:** [@tushaar](https://forum.mautic.org/u/tushaar)\ **Replies:** 1\ **Last updated:** [November 4, 2016, 11:43am UTC](https://forum.mautic.org/t/campaigns-are-not-trigerring-of-its-own/6437 "2016-11-04T11:43:56Z")
campaigns are not trigerring of its own the cron jobs are as follows 15 minutes /usr/local/bin/php -q /home/webguroo/eclass.webguroo.in/app/console mautic:webhooks:process 10 mins /usr/local/bin/… --- ## [2.2 update problem ¿how can i fix this?](https://forum.mautic.org/t/2-2-update-problem-how-can-i-fix-this/6128)
**Author:** [@chinonet](https://forum.mautic.org/u/chinonet)\ **Replies:** 6\ **Last updated:** [November 4, 2016, 10:27am UTC](https://forum.mautic.org/t/2-2-update-problem-how-can-i-fix-this/6128 "2016-11-04T10:27:57Z")
i try to update from 2.1 to 2.2. i get some error, later i try to log in the admin and give me error: like too many redirect. (yes i do delete cache folder)… not work i follow steaps from here http://joh… [Previous page](https://forum.mautic.org/c/support/8.md?page=255) [Next page](https://forum.mautic.org/c/support/8.md?page=257)