# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=257 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 258 --- ## [Sending email using API](https://forum.mautic.org/t/sending-email-using-api/6415)
**Author:** [@angelosmith](https://forum.mautic.org/u/angelosmith)\ **Replies:** 2\ **Last updated:** [November 4, 2016, 9:52am UTC](https://forum.mautic.org/t/sending-email-using-api/6415 "2016-11-04T09:52:20Z")
Hi Everyone, We are previously using Mautic 1.4.1. This version has a documentation on API that we are using in one of our custom Joomla modules for sending an email. We are now using version 2.2.1 - there is n… --- ## [Mautic site on SSL](https://forum.mautic.org/t/mautic-site-on-ssl/6419)
**Author:** [@raleigh](https://forum.mautic.org/u/raleigh)\ **Replies:** 3\ **Last updated:** [November 4, 2016, 4:43am UTC](https://forum.mautic.org/t/mautic-site-on-ssl/6419 "2016-11-04T04:43:46Z")
Is it OK to have SSL on Mautic installation? And what other security measures to protect your Mautic installation? Thanks in advance. --- ## [How do I send an email to a list of clients?](https://forum.mautic.org/t/how-do-i-send-an-email-to-a-list-of-clients/4723)
**Author:** [@blue928](https://forum.mautic.org/u/blue928)\ **Replies:** 3\ **Last updated:** [November 3, 2016, 4:34pm UTC](https://forum.mautic.org/t/how-do-i-send-an-email-to-a-list-of-clients/4723 "2016-11-03T16:34:11Z")
This seems like it is a no brainer, but an hour of searching Google and the site comes up empty. I’ve imported my contacts, I’ve created my email. Step by step please, using Mautic 2.0.1, how do I send that email to… --- ## [Fatal Error on Save Config](https://forum.mautic.org/t/fatal-error-on-save-config/6429)
**Author:** [@freshwebservices](https://forum.mautic.org/u/freshwebservices)\ **Replies:** 1\ **Last updated:** [November 3, 2016, 11:23am UTC](https://forum.mautic.org/t/fatal-error-on-save-config/6429 "2016-11-03T11:23:31Z")
Hi, When saving edits in Mautic config I get the following error: PHP Fatal error: Interface ‘SymfonyComponentFormDataTransformerInterface’ not found in /home/…/public\_html/mautic/app/bundles/CoreBundle/Form/DataTra… --- ## [Unable to save landing pages](https://forum.mautic.org/t/unable-to-save-landing-pages/6424)
**Author:** [@nirmal9965](https://forum.mautic.org/u/nirmal9965)\ **Replies:** 3\ **Last updated:** [November 3, 2016, 11:18am UTC](https://forum.mautic.org/t/unable-to-save-landing-pages/6424 "2016-11-03T11:18:29Z")
Hey, I am new to Mautic. I have installed it on shared hosting. I tried saving landing pages. But I couldn’t see anything in the landing pages list. I read few posts in this community and tried whitelisting ModSecur… --- ## [subscriber notification mail](https://forum.mautic.org/t/subscriber-notification-mail/6428)
**Author:** [@prajaktag](https://forum.mautic.org/u/prajaktag)\ **Replies:** 1\ **Last updated:** [November 3, 2016, 7:25am UTC](https://forum.mautic.org/t/subscriber-notification-mail/6428 "2016-11-03T07:25:17Z")
Hey. How to set subscriber notification mail using mautic dashaboard ? is there any way? --- ## [Tracking email opens/reads](https://forum.mautic.org/t/tracking-email-opens-reads/6425)
**Author:** [@trevorwood](https://forum.mautic.org/u/trevorwood)\ **Replies:** 1\ **Last updated:** [November 2, 2016, 4:48pm UTC](https://forum.mautic.org/t/tracking-email-opens-reads/6425 "2016-11-02T16:48:28Z")
I have a newsletter that is sent from mailing software installed on my blog. Is it possible to put something into the email so that Mautec will know who’s opening the email (in the same way that web page access can be tr… --- ## [CRON Jobs not working in 2.1.1](https://forum.mautic.org/t/cron-jobs-not-working-in-2-1-1/6423)
**Author:** [@Blancher](https://forum.mautic.org/u/Blancher)\ **Replies:** 1\ **Last updated:** [November 2, 2016, 3:37pm UTC](https://forum.mautic.org/t/cron-jobs-not-working-in-2-1-1/6423 "2016-11-02T15:37:27Z")
Hi, I have a problem with my cron jobs. All was working fine since October 28 and apparently stop. I set up external cron jobs with cron-job.org and since octobre 28, the 3 main cron jobs are down (failed) with er… --- ## [Mautic - Very Slow](https://forum.mautic.org/t/mautic-very-slow/6421)
**Author:** [@smartive](https://forum.mautic.org/u/smartive)\ **Replies:** 1\ **Last updated:** [November 2, 2016, 2:41pm UTC](https://forum.mautic.org/t/mautic-very-slow/6421 "2016-11-02T14:41:22Z")
Hi, We have a high traffic portal hosted on Amazon AWS. Mautic is hosted on a sub domain of that portal on a Linode 24G(24 GB, 8 Cores, 384 GB SSD,16 TB) We are using a nginx+php-fpm+percona mysql to run mautic… --- ## [Create a new field in a form](https://forum.mautic.org/t/create-a-new-field-in-a-form/6418)
**Author:** [@MiguelSf](https://forum.mautic.org/u/MiguelSf)\ **Replies:** 1\ **Last updated:** [November 2, 2016, 9:24am UTC](https://forum.mautic.org/t/create-a-new-field-in-a-form/6418 "2016-11-02T09:24:30Z")
Hello, I am creating a form, but I need fields that do not appear by default. So, is there any way to create my own fields? Thanks in advance! --- ## [Not tracking, double opt-in](https://forum.mautic.org/t/not-tracking-double-opt-in/2363)
**Author:** [@Artemis](https://forum.mautic.org/u/Artemis)\ **Replies:** 3\ **Last updated:** [November 2, 2016, 1:49am UTC](https://forum.mautic.org/t/not-tracking-double-opt-in/2363 "2016-11-02T01:49:16Z")
Hello, sorry for my grammar. My english is not so good. I hope you understand it: i try it for hours to make a campain, that works. But it not works. I worked at this tutorial. I think i do all right! … --- ## [Constant Contact Integration](https://forum.mautic.org/t/constant-contact-integration/6413)
**Author:** [@Raghavendra](https://forum.mautic.org/u/Raghavendra)\ **Replies:** 1\ **Last updated:** [November 1, 2016, 11:47pm UTC](https://forum.mautic.org/t/constant-contact-integration/6413 "2016-11-01T23:47:45Z")
Hi, How does Constant Contact integration works with the Mautic? I couldn’t find any documentation on how to set up the plugin. I entered the details in the modal and tried to ‘Authorize App’. It shows another pop… --- ## [Will removing a lead from a list also remove from campaign?](https://forum.mautic.org/t/will-removing-a-lead-from-a-list-also-remove-from-campaign/5604)
**Author:** [@yalcin](https://forum.mautic.org/u/yalcin)\ **Replies:** 5\ **Last updated:** [November 1, 2016, 1:09pm UTC](https://forum.mautic.org/t/will-removing-a-lead-from-a-list-also-remove-from-campaign/5604 "2016-11-01T13:09:29Z")
I add my leads manually to a list - which then triggers them to be added to a campaign (using lead lists as source) The campaign could take between 0-7 days to compete, depending on decisions/conditions. Questi… --- ## [Campaign emails not sending](https://forum.mautic.org/t/campaign-emails-not-sending/6406)
**Author:** [@vytautas.gircys](https://forum.mautic.org/u/vytautas.gircys)\ **Replies:** 2\ **Last updated:** [November 1, 2016, 12:04am UTC](https://forum.mautic.org/t/campaign-emails-not-sending/6406 "2016-11-01T00:04:09Z")
Hello, I have these error logs, and also campaign emails aren’t sending and not tracking clicks and email opens \[ Code: 2016-10-31 13:53:50\] mautic.CRITICAL: Uncaught PHP Exception SymfonyComponentDebugException… --- ## [Form Actions - Email works but nothing works in the Campaign...](https://forum.mautic.org/t/form-actions-email-works-but-nothing-works-in-the-campaign/6410)
**Author:** [@jharri](https://forum.mautic.org/u/jharri)\ **Replies:** 3\ **Last updated:** [October 31, 2016, 11:54pm UTC](https://forum.mautic.org/t/form-actions-email-works-but-nothing-works-in-the-campaign/6410 "2016-10-31T23:54:09Z")
Hello. I am completely new to Mautic. I have it installed on my server. When creating a form and adding Submit actions (from the Actions tab), these seem to work fine. Email sends fine, add points works, etc… But wh… --- ## [Social Media Leads - Declining](https://forum.mautic.org/t/social-media-leads-declining/6408)
**Author:** [@mblcote](https://forum.mautic.org/u/mblcote)\ **Replies:** 1\ **Last updated:** [October 31, 2016, 6:48pm UTC](https://forum.mautic.org/t/social-media-leads-declining/6408 "2016-10-31T18:48:32Z")
Hello, I have successfully enabled social media monitoring in Mautic. Leads are being generated and everything seems to be working well with the exception of 1 issue. I have recently noticed that the total number of… --- ## [Console Errors on fresh install](https://forum.mautic.org/t/console-errors-on-fresh-install/6399)
**Author:** [@jodeleit](https://forum.mautic.org/u/jodeleit)\ **Replies:** 2\ **Last updated:** [October 31, 2016, 2:30pm UTC](https://forum.mautic.org/t/console-errors-on-fresh-install/6399 "2016-10-31T14:30:31Z")
Hi! I’m getting a whole bunch of console errors on my fresh install. Using a Plesk VPS and PHP7 / FPM. I’ve done some Google research but found no solution. I’ll paste the errors I am getting below. Any help wo… --- ## [segment update cron removing and adding contacts!](https://forum.mautic.org/t/segment-update-cron-removing-and-adding-contacts/5139)
**Author:** [@fcatanza](https://forum.mautic.org/u/fcatanza)\ **Replies:** 2\ **Last updated:** [October 31, 2016, 12:25pm UTC](https://forum.mautic.org/t/segment-update-cron-removing-and-adding-contacts/5139 "2016-10-31T12:25:40Z")
I have 2.1.1 and the crons setup staggered every 15 minutes, etc. I have a segment which is based on “visiting a URL”. After I create the segment, people got added to it correctly. Then after a little while, the … --- ## [What does time in 'Last active' column mean?](https://forum.mautic.org/t/what-does-time-in-last-active-column-mean/6209)
**Author:** [@griemer](https://forum.mautic.org/u/griemer)\ **Replies:** 2\ **Last updated:** [October 31, 2016, 9:30am UTC](https://forum.mautic.org/t/what-does-time-in-last-active-column-mean/6209 "2016-10-31T09:30:24Z")
What does the ‘Last active’ column in the contacts list actually mean? I see Last Active was a few minutes ago for a certain contact. When I look at the contacts event history for this contact, the last event was day… --- ## [WP mautic form inegrator Add New when Mautic moved to another domain](https://forum.mautic.org/t/wp-mautic-form-inegrator-add-new-when-mautic-moved-to-another-domain/6397)
**Author:** [@rajnishkumarrocky](https://forum.mautic.org/u/rajnishkumarrocky)\ **Replies:** 1\ **Last updated:** [October 31, 2016, 7:37am UTC](https://forum.mautic.org/t/wp-mautic-form-inegrator-add-new-when-mautic-moved-to-another-domain/6397 "2016-10-31T07:37:00Z")
Hello, can any one please explain me why I am gating this error when I going to WP mautic from integrator-\>Add New(http://plugins.hireawiz.com/mautic/1.0/#Configuration). Befor that I only made one changed moved maut… --- ## [Delayed emails sending](https://forum.mautic.org/t/delayed-emails-sending/6384)
**Author:** [@jims](https://forum.mautic.org/u/jims)\ **Replies:** 2\ **Last updated:** [October 30, 2016, 9:35pm UTC](https://forum.mautic.org/t/delayed-emails-sending/6384 "2016-10-30T21:35:23Z")
Hi My queued email sending is being delayed anywhere from 10 mins to 3 hours. I am running the email send cronjob every minute. I am using Amazon SES. When I try send without a queue it takes less than a minute… --- ## [Tag Users based on their responses to a form](https://forum.mautic.org/t/tag-users-based-on-their-responses-to-a-form/6392)
**Author:** [@laurafjuliette](https://forum.mautic.org/u/laurafjuliette)\ **Replies:** 2\ **Last updated:** [October 30, 2016, 9:24pm UTC](https://forum.mautic.org/t/tag-users-based-on-their-responses-to-a-form/6392 "2016-10-30T21:24:50Z")
Hello Shiny Beings! Love using Mautic so far, such a great product. I was wondering if you could help me with a small problem of mine. I’m currently building a checkbox-based form asking our users how they spen… --- ## [Cronjobs problem 'Cronfig'](https://forum.mautic.org/t/cronjobs-problem-cronfig/6382)
**Author:** [@Frans](https://forum.mautic.org/u/Frans)\ **Replies:** 8\ **Last updated:** [October 30, 2016, 9:17pm UTC](https://forum.mautic.org/t/cronjobs-problem-cronfig/6382 "2016-10-30T21:17:39Z")
Can somebody help me… please!!!. I’m trying to get the cron jobs work but unfortunality after 3 days i’m totally lost! I tried to start the cron jobs with my hosting provider and this just didn’t work at all. I’m now t… --- ## [Google UTM Links not working in emails](https://forum.mautic.org/t/google-utm-links-not-working-in-emails/6386)
**Author:** [@martinr](https://forum.mautic.org/u/martinr)\ **Replies:** 3\ **Last updated:** [October 30, 2016, 8:57pm UTC](https://forum.mautic.org/t/google-utm-links-not-working-in-emails/6386 "2016-10-30T20:57:29Z")
Hi there, just a quick general question from a newbie although I can provide more detail if required. For quite a while, I’ve been running an email campaign on Mautic which included direct URLs to our website pages. … --- ## [Having Trouble with Bounce Mails](https://forum.mautic.org/t/having-trouble-with-bounce-mails/2638)
**Author:** [@leynjin](https://forum.mautic.org/u/leynjin)\ **Replies:** 6\ **Last updated:** [October 30, 2016, 6:27pm UTC](https://forum.mautic.org/t/having-trouble-with-bounce-mails/2638 "2016-10-30T18:27:38Z")
Hi, Im having trouble receiving the bounce mails on my account. Im using my sendgrid account as my service to send mail through http://take.ms/BQ867 (screenshot) and then i set up the settings under Monitored Inbox … --- ## [Transfer mautic instance](https://forum.mautic.org/t/transfer-mautic-instance/6385)
**Author:** [@dejank](https://forum.mautic.org/u/dejank)\ **Replies:** 2\ **Last updated:** [October 30, 2016, 10:09am UTC](https://forum.mautic.org/t/transfer-mautic-instance/6385 "2016-10-30T10:09:00Z")
Hi all, I have a mautic instance on mautic.net. Instance is connected to website and its already collecting leads… I want to migrate this instance to a selfhosted one…could you please help me with that? ki… --- ## [Advanced Email options not working](https://forum.mautic.org/t/advanced-email-options-not-working/2825)
**Author:** [@martinr](https://forum.mautic.org/u/martinr)\ **Replies:** 5\ **Last updated:** [October 29, 2016, 12:07am UTC](https://forum.mautic.org/t/advanced-email-options-not-working/2825 "2016-10-29T00:07:32Z")
Hi, I’ve set up a drip feed email campaign which has all been tested and works fine…except for the Advanced Email Options. I’ve tried to add a BCC email address so that a member of our team is notified as soon … --- ## [add Company - doens't work](https://forum.mautic.org/t/add-company-doenst-work/6381)
**Author:** [@gleadsideas](https://forum.mautic.org/u/gleadsideas)\ **Replies:** 1\ **Last updated:** [October 28, 2016, 6:49pm UTC](https://forum.mautic.org/t/add-company-doenst-work/6381 "2016-10-28T18:49:34Z")
hello fellas, my installation is version 2.2.1 my server is runing php 7 - linux when i try to create a company (new buttom) doenst work. --- ## [Import contact with company's details ?](https://forum.mautic.org/t/import-contact-with-companys-details/6357)
**Author:** [@Yannick038](https://forum.mautic.org/u/Yannick038)\ **Replies:** 2\ **Last updated:** [October 28, 2016, 6:12pm UTC](https://forum.mautic.org/t/import-contact-with-companys-details/6357 "2016-10-28T18:12:11Z")
Does anybody succeed to use the import feature of modules Contacts with other company’s fields than Name ? Mautic 2.2.0 introduced Companies module but we can’t import any data except the name ? --- ## [Manual Trigger of Auto Update](https://forum.mautic.org/t/manual-trigger-of-auto-update/6362)
**Author:** [@malcolm](https://forum.mautic.org/u/malcolm)\ **Replies:** 2\ **Last updated:** [October 28, 2016, 1:43am UTC](https://forum.mautic.org/t/manual-trigger-of-auto-update/6362 "2016-10-28T01:43:54Z")
I’m running self hosted 1.4.1, but I don’t see a notification to update to the latest version. It’s possible I cleared this by mistake. I’ve seen some posts describing how to manually update, but I’m wondering if th… [Previous page](https://forum.mautic.org/c/support/8.md?page=256) [Next page](https://forum.mautic.org/c/support/8.md?page=258)