# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=259 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 260 --- ## [WordPress Plugin Can't Track Correct Title](https://forum.mautic.org/t/wordpress-plugin-cant-track-correct-title/6296)
**Author:** [@Farhaddc](https://forum.mautic.org/u/Farhaddc)\ **Replies:** 2\ **Last updated:** [October 20, 2016, 7:41pm UTC](https://forum.mautic.org/t/wordpress-plugin-cant-track-correct-title/6296 "2016-10-20T19:41:26Z")
When my test IP hit the page it doesn’t track the actual title, but rather an encoded base URL which doesn’t make any sense. How can I fix this to record the actual page name? Example of what is being recorded. Co… --- ## [Multi channel marketing: Add direct mail (print) to drip](https://forum.mautic.org/t/multi-channel-marketing-add-direct-mail-print-to-drip/6294)
**Author:** [@cdutoit](https://forum.mautic.org/u/cdutoit)\ **Replies:** 2\ **Last updated:** [October 20, 2016, 5:34pm UTC](https://forum.mautic.org/t/multi-channel-marketing-add-direct-mail-print-to-drip/6294 "2016-10-20T17:34:29Z")
Hi All - More and more the trend is to multi-channel marketing: email, SMS, Push, In-App etc but this includes good old fashioned direct mail…sending a printed postcard. I would like to add print mail to a drip… --- ## [Mautic Points tracking not working on WooCommerce (Shop) page?](https://forum.mautic.org/t/mautic-points-tracking-not-working-on-woocommerce-shop-page/6297)
**Author:** [@johannesd83](https://forum.mautic.org/u/johannesd83)\ **Replies:** 1\ **Last updated:** [October 20, 2016, 4:35pm UTC](https://forum.mautic.org/t/mautic-points-tracking-not-working-on-woocommerce-shop-page/6297 "2016-10-20T16:35:15Z")
Hey, I have a few point actions set up within my campaign - 2 of 3 work properly. However, one is set up so that it awards 100 points to anyone who visits our shop page. That however doesn’t seem to work. I checked … --- ## [Do Mautic can replace Hubspot Sales and Hubspot CRM ?](https://forum.mautic.org/t/do-mautic-can-replace-hubspot-sales-and-hubspot-crm/6291)
**Author:** [@Kirannath](https://forum.mautic.org/u/Kirannath)\ **Replies:** 2\ **Last updated:** [October 20, 2016, 12:08pm UTC](https://forum.mautic.org/t/do-mautic-can-replace-hubspot-sales-and-hubspot-crm/6291 "2016-10-20T12:08:53Z")
Hi Team, Do Mautic can replace Hubspot Sales and Hubspot CRM ? Let me explain, I’m using Hubspot Sales and Hubspot CRM and planning to change to mautic. It’s tedious to manage both CRM’s. If Mautic can replace bo… --- ## [Password reset not working](https://forum.mautic.org/t/password-reset-not-working/1709)
**Author:** [@menolo](https://forum.mautic.org/u/menolo)\ **Replies:** 13\ **Last updated:** [October 20, 2016, 9:41am UTC](https://forum.mautic.org/t/password-reset-not-working/1709 "2016-10-20T09:41:59Z")
Hey guys, I’m trying to log in to my mautic account on http://mautic.soetkees.nl/s/login As you can see there’s something not right with the language strings. I haven’t got a clue how this happens. The pro… --- ## [bit.ly usage Where?](https://forum.mautic.org/t/bit-ly-usage-where/4788)
**Author:** [@adborges](https://forum.mautic.org/u/adborges)\ **Replies:** 4\ **Last updated:** [October 20, 2016, 5:49am UTC](https://forum.mautic.org/t/bit-ly-usage-where/4788 "2016-10-20T05:49:08Z")
In settings we have field to put biy.ly api token But how does it work? when and where my links will be shortened? --- ## [Contact Record View (500 Error)](https://forum.mautic.org/t/contact-record-view-500-error/6283)
**Author:** [@manageit](https://forum.mautic.org/u/manageit)\ **Replies:** 3\ **Last updated:** [October 20, 2016, 4:18am UTC](https://forum.mautic.org/t/contact-record-view-500-error/6283 "2016-10-20T04:18:56Z")
When trying to view any client record, I get a 500 error, and this in the log. Version: v2.2.1 Code: \[2016-10-19 08:37:30\] mautic.CRITICAL: Uncaught PHP Exception DoctrineDBALExceptionInvalidFieldNameException: "An ex… --- ## [Update 2.2.1 Error, did it update?](https://forum.mautic.org/t/update-2-2-1-error-did-it-update/6275)
**Author:** [@trops](https://forum.mautic.org/u/trops)\ **Replies:** 2\ **Last updated:** [October 19, 2016, 10:08pm UTC](https://forum.mautic.org/t/update-2-2-1-error-did-it-update/6275 "2016-10-19T22:08:18Z")
Hi All, I’ve upgraded via the script to 2.2.1, but Im still getting the little notification that says I need to upgrade. So I checked the logs… Im getting a bunch of issues… Code: mautic.CRITICAL: Uncau… --- ## [API Errors](https://forum.mautic.org/t/api-errors/6285)
**Author:** [@trops](https://forum.mautic.org/u/trops)\ **Replies:** 1\ **Last updated:** [October 19, 2016, 5:47pm UTC](https://forum.mautic.org/t/api-errors/6285 "2016-10-19T17:47:06Z")
Hi Guys, I have been using the API with no issue, and then updated to 2.2.1. Here is the PHP code… Code: $params = array( 'email' =\> 'my\_email@me.com', 'firstname' =\> 'John', 'lastname' =\> 'last\_… --- ## [Autotweet Thanks for mention](https://forum.mautic.org/t/autotweet-thanks-for-mention/6284)
**Author:** [@rikk03](https://forum.mautic.org/u/rikk03)\ **Replies:** 1\ **Last updated:** [October 19, 2016, 4:50pm UTC](https://forum.mautic.org/t/autotweet-thanks-for-mention/6284 "2016-10-19T16:50:59Z")
How can i autotweet in response to a mention in a hash tag by a contact in my database. For example a contact tweets something about my product in a hash tag mentioning the company name. In response during my cron upda… --- ## [Email status doesn't change to "read" in statistic](https://forum.mautic.org/t/email-status-doesnt-change-to-read-in-statistic/6281)
**Author:** [@savitskiy.andrey](https://forum.mautic.org/u/savitskiy.andrey)\ **Replies:** 1\ **Last updated:** [October 19, 2016, 10:10am UTC](https://forum.mautic.org/t/email-status-doesnt-change-to-read-in-statistic/6281 "2016-10-19T10:10:57Z")
Email status doesn’t change to “read” in statistic. I sent email to segment and have 0 emails read in Channels-Email - My Email, but there are emails read in real. What’s wrong, maybe someone knows? --- ## [Dynamic Content in email](https://forum.mautic.org/t/dynamic-content-in-email/6259)
**Author:** [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\ **Replies:** 2\ **Last updated:** [October 19, 2016, 7:34am UTC](https://forum.mautic.org/t/dynamic-content-in-email/6259 "2016-10-19T07:34:39Z")
Gentlemen, good night … How does this Dynamic Content within the email ??? --- ## [How to implement Amazon SES bounces & complaints webhook](https://forum.mautic.org/t/how-to-implement-amazon-ses-bounces-complaints-webhook/6250)
**Author:** [@angelsguitar](https://forum.mautic.org/u/angelsguitar)\ **Replies:** 4\ **Last updated:** [October 18, 2016, 5:10pm UTC](https://forum.mautic.org/t/how-to-implement-amazon-ses-bounces-complaints-webhook/6250 "2016-10-18T17:10:42Z")
Hi all! I see that Amazon SES bounces & complaints webhook was added in version 2.2.0. Is there a step by step tutorial available on how to implement it? Thanks in advance. --- ## [segments filter don´t works](https://forum.mautic.org/t/segments-filter-don-t-works/6274)
**Author:** [@leonardoborlot](https://forum.mautic.org/u/leonardoborlot)\ **Replies:** 1\ **Last updated:** [October 18, 2016, 4:43pm UTC](https://forum.mautic.org/t/segments-filter-don-t-works/6274 "2016-10-18T16:43:18Z")
Hi guys. Any on could give me a help. Im a beginner on Mautic, and I have a 150 peoples segments, but I want segment this contacts My mautic version is the 2.2.1 and I create a new segment, an use this filters … --- ## [Campaign Emails are not firing](https://forum.mautic.org/t/campaign-emails-are-not-firing/6270)
**Author:** [@namankapur](https://forum.mautic.org/u/namankapur)\ **Replies:** 2\ **Last updated:** [October 18, 2016, 4:27pm UTC](https://forum.mautic.org/t/campaign-emails-are-not-firing/6270 "2016-10-18T16:27:26Z")
I am using rackspace SMTP and the test email is working fine, the emails are being sent. But when the email should be triggerd upon a user performing a particular action, he should receive an email which he is not right … --- ## [Form not working](https://forum.mautic.org/t/form-not-working/6273)
**Author:** [@mautic\_user](https://forum.mautic.org/u/mautic_user)\ **Replies:** 3\ **Last updated:** [October 18, 2016, 4:13pm UTC](https://forum.mautic.org/t/form-not-working/6273 "2016-10-18T16:13:56Z")
I made a form within mautic and embedded it in my Wordpress website via the plugin. When loading the page, I can see the following error in the browser console: Code: XMLHttpRequest cannot load http://my.mautic.domain/… --- ## [Parameter Absent](https://forum.mautic.org/t/parameter-absent/5446)
**Author:** [@wifiexpress](https://forum.mautic.org/u/wifiexpress)\ **Replies:** 3\ **Last updated:** [October 18, 2016, 12:00pm UTC](https://forum.mautic.org/t/parameter-absent/5446 "2016-10-18T12:00:07Z")
Hi my name is Alessio and I have a issue using the Mautic Api. here is my code Code: $baseUrl='https://myurl.mautic.net'; $contactApi = MauticApi::newApi("contacts", $auth, $baseUrl); $createIfNotFound = true… --- ## [Unable to edit leads](https://forum.mautic.org/t/unable-to-edit-leads/6267)
**Author:** [@sofia](https://forum.mautic.org/u/sofia)\ **Replies:** 4\ **Last updated:** [October 18, 2016, 11:54am UTC](https://forum.mautic.org/t/unable-to-edit-leads/6267 "2016-10-18T11:54:19Z")
Good morning Since couple of days, I am unable to edit leads. I am using mautic.net (not self hosted). When I click on the edit button, the loading bar stays loading, but the edit screen does not open. Please… --- ## [PopUp Forms in Joomla](https://forum.mautic.org/t/popup-forms-in-joomla/6269)
**Author:** [@joan\_carles](https://forum.mautic.org/u/joan_carles)\ **Replies:** 2\ **Last updated:** [October 18, 2016, 11:27am UTC](https://forum.mautic.org/t/popup-forms-in-joomla/6269 "2016-10-18T11:27:02Z")
Hi all, I’m new in the use of Mautic, and I’d like to setup Mautic Forms in my Joomla 3.6.2 site. I installed the Mautic-Joomla pligin. The point is that I’d like to launch a popup with the form, but I don’t know how to … --- ## [Support for Umbraco?](https://forum.mautic.org/t/support-for-umbraco/6268)
**Author:** [@mikerobinson](https://forum.mautic.org/u/mikerobinson)\ **Replies:** 1\ **Last updated:** [October 18, 2016, 7:53am UTC](https://forum.mautic.org/t/support-for-umbraco/6268 "2016-10-18T07:53:14Z")
Hello, I could not find any reference to Umbraco support on the website. Does Mautic work with Umbraco? If not, are there plans to in the future? Thanks, Mike --- ## [How do I create an email sequence for contacts within a given segment](https://forum.mautic.org/t/how-do-i-create-an-email-sequence-for-contacts-within-a-given-segment/6239)
**Author:** [@gowen](https://forum.mautic.org/u/gowen)\ **Replies:** 8\ **Last updated:** [October 17, 2016, 11:20pm UTC](https://forum.mautic.org/t/how-do-i-create-an-email-sequence-for-contacts-within-a-given-segment/6239 "2016-10-17T23:20:34Z")
Please I need help How do I create an email sequence for contacts within a given segment. I am using the thrive leads API it dumps my leads into a segment. I need to be able to send a follow up email to the users… --- ## [Paypal and other payments integrations](https://forum.mautic.org/t/paypal-and-other-payments-integrations/6254)
**Author:** [@berardeus](https://forum.mautic.org/u/berardeus)\ **Replies:** 2\ **Last updated:** [October 17, 2016, 10:11pm UTC](https://forum.mautic.org/t/paypal-and-other-payments-integrations/6254 "2016-10-17T22:11:20Z")
Hello everyone I would like to know how to integrate Pag Seguro UOL, Paypal and etc with Mautic. I have a site where the people click “buy” and they are redirected to some payment platform, after the purchase, I need… --- ## [sent mails, not received](https://forum.mautic.org/t/sent-mails-not-received/6261)
**Author:** [@tommisala](https://forum.mautic.org/u/tommisala)\ **Replies:** 4\ **Last updated:** [October 17, 2016, 10:09pm UTC](https://forum.mautic.org/t/sent-mails-not-received/6261 "2016-10-17T22:09:08Z")
Hi everyone, i set up mautic on my server to do some marketing automation, i created a form, and everything works great. I set up smtp email configuration, the test mail goes throu just fine, but if someone signs u… --- ## [Segment Send Logo Size Issue](https://forum.mautic.org/t/segment-send-logo-size-issue/6257)
**Author:** [@bevans](https://forum.mautic.org/u/bevans)\ **Replies:** 2\ **Last updated:** [October 17, 2016, 8:09pm UTC](https://forum.mautic.org/t/segment-send-logo-size-issue/6257 "2016-10-17T20:09:36Z")
Hello, I am testing out the Mautic system with some HTML sends I utilize in other marketing automation softwares with no problem, however, as you can see in the attached screenshot…the logo size increases in a major way … --- ## [Mailchimp integration](https://forum.mautic.org/t/mailchimp-integration/6255)
**Author:** [@dennishansen](https://forum.mautic.org/u/dennishansen)\ **Replies:** 1\ **Last updated:** [October 17, 2016, 6:42pm UTC](https://forum.mautic.org/t/mailchimp-integration/6255 "2016-10-17T18:42:46Z")
Problem with Mailchimp integration- it does not push the contect to the list in Mailchimp. Setup looks fine, I can see my lists upthere… A quick look in the log says the following … mautic.ERROR: INTEGRATION … --- ## [List email sending](https://forum.mautic.org/t/list-email-sending/3833)
**Author:** [@pietromantovani](https://forum.mautic.org/u/pietromantovani)\ **Replies:** 10\ **Last updated:** [October 17, 2016, 5:07pm UTC](https://forum.mautic.org/t/list-email-sending/3833 "2016-10-17T17:07:01Z")
I have a problem with a list email not sending anymore, when I press “Send” I see “There are 140 pending leads”, I confirm sending and it remains stuck at 0 sending. Some days ago it worked. Please note that I’m still in… --- ## [Mautic Javascript Errors over SSL](https://forum.mautic.org/t/mautic-javascript-errors-over-ssl/6252)
**Author:** [@knoteme](https://forum.mautic.org/u/knoteme)\ **Replies:** 1\ **Last updated:** [October 17, 2016, 2:39pm UTC](https://forum.mautic.org/t/mautic-javascript-errors-over-ssl/6252 "2016-10-17T14:39:25Z")
Hi, Mautic works great on HTTP but is buggy on HTTPS. I get this error on console: froala\_editor.js:552 Uncaught SyntaxError: Unexpected string align.js:3 Uncaught TypeError: Cannot read property ‘PLUGINS’ of un… --- ## [Post data to mautic form 500 response](https://forum.mautic.org/t/post-data-to-mautic-form-500-response/6249)
**Author:** [@Florush](https://forum.mautic.org/u/Florush)\ **Replies:** 2\ **Last updated:** [October 17, 2016, 12:08pm UTC](https://forum.mautic.org/t/post-data-to-mautic-form-500-response/6249 "2016-10-17T12:08:59Z")
After we upgraded our self hosted version of Mautic (to the latest 2.2.0) we encounter a problem when posting form data directly to our Mautic instance. We have a form defined with emailaddress and company name, and po… --- ## [Can I send MailChimp leads to Mautic](https://forum.mautic.org/t/can-i-send-mailchimp-leads-to-mautic/4519)
**Author:** [@pramodgeorge](https://forum.mautic.org/u/pramodgeorge)\ **Replies:** 4\ **Last updated:** [October 17, 2016, 10:36am UTC](https://forum.mautic.org/t/can-i-send-mailchimp-leads-to-mautic/4519 "2016-10-17T10:36:57Z")
I currently have a form on Mailchimp and I would like to send the leads to a mautic list. I noticed a MailChimp integration, but that is to send the leads from mautic to mailchimp. can someone help me here? --- ## [Landing page html editor modifies code](https://forum.mautic.org/t/landing-page-html-editor-modifies-code/5323)
**Author:** [@hrinke](https://forum.mautic.org/u/hrinke)\ **Replies:** 2\ **Last updated:** [October 17, 2016, 8:30am UTC](https://forum.mautic.org/t/landing-page-html-editor-modifies-code/5323 "2016-10-17T08:30:53Z")
Hi there, I’m running v2.1.1 on a hosted server. I’m trying to create a simple landing page for whitepaper downloads. I wanted something similar to a page we’re already using (content on the left, form on the right)… [Previous page](https://forum.mautic.org/c/support/8.md?page=258) [Next page](https://forum.mautic.org/c/support/8.md?page=260)