# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=278 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 279 --- ## [Content Personalization in function of user navigation?](https://forum.mautic.org/t/content-personalization-in-function-of-user-navigation/3808)
**Author:** [@Mario\_Rodriguez](https://forum.mautic.org/u/Mario_Rodriguez)\ **Replies:** 2\ **Last updated:** [July 4, 2016, 2:44pm UTC](https://forum.mautic.org/t/content-personalization-in-function-of-user-navigation/3808 "2016-07-04T14:44:10Z")
Hi, thanks in advance every one. Exploring this incredible tool. I would appreciate help with the following question? Is it possible to personalyze web content (banner for an ebook download) , taking into account us… --- ## [vTiger Lead Source](https://forum.mautic.org/t/vtiger-lead-source/3596)
**Author:** [@ctsnww](https://forum.mautic.org/u/ctsnww)\ **Replies:** 2\ **Last updated:** [July 4, 2016, 12:18pm UTC](https://forum.mautic.org/t/vtiger-lead-source/3596 "2016-07-04T12:18:21Z")
Hi, I’ve managed to get a site set up with campaigns running and I have configured Mautic to transfer leads to vTiger correctly. So far so good. Now for my challenge… In a test for I have set up some … --- ## [Leads Menu Not available](https://forum.mautic.org/t/leads-menu-not-available/4100)
**Author:** [@wesley.mogaka](https://forum.mautic.org/u/wesley.mogaka)\ **Replies:** 2\ **Last updated:** [July 4, 2016, 8:18am UTC](https://forum.mautic.org/t/leads-menu-not-available/4100 "2016-07-04T08:18:17Z")
I am new to Mautic, I signed up for the free Version. I cant see the Leads menu on the home Page. All the other are present like Dashboard, Calendar…etc --- ## [Mautic rebranding](https://forum.mautic.org/t/mautic-rebranding/4103)
**Author:** [@arjon](https://forum.mautic.org/u/arjon)\ **Replies:** 4\ **Last updated:** [July 3, 2016, 9:18pm UTC](https://forum.mautic.org/t/mautic-rebranding/4103 "2016-07-03T21:18:15Z")
Hello, I am planning on using mautic landing pages (didn’t used it until now) and i need to rebrand it to my company logo and favicon. How can i do that? --- ## [Mautic specialist wanted](https://forum.mautic.org/t/mautic-specialist-wanted/4102)
**Author:** [@zevik](https://forum.mautic.org/u/zevik)\ **Replies:** 2\ **Last updated:** [July 3, 2016, 7:28pm UTC](https://forum.mautic.org/t/mautic-specialist-wanted/4102 "2016-07-03T19:28:21Z")
I’m looking for a mautic specialist for one on one instruction and support with payment by hour. If someone is interested please let me know. --- ## [No dashboard on startup mautic](https://forum.mautic.org/t/no-dashboard-on-startup-mautic/4108)
**Author:** [@macsudo](https://forum.mautic.org/u/macsudo)\ **Replies:** 3\ **Last updated:** [July 3, 2016, 12:59pm UTC](https://forum.mautic.org/t/no-dashboard-on-startup-mautic/4108 "2016-07-03T12:59:08Z")
Hi, after installation and restarting mautic, the dashboard will not coming up If i klick the “Dashboard” entry in the left menue, always a site “Import a pre-defined dashboard” comes up. I choose “default/p… --- ## [Anyone managed to get pre-populate form to work??](https://forum.mautic.org/t/anyone-managed-to-get-pre-populate-form-to-work/4106)
**Author:** [@alexb](https://forum.mautic.org/u/alexb)\ **Replies:** 1\ **Last updated:** [July 3, 2016, 10:48am UTC](https://forum.mautic.org/t/anyone-managed-to-get-pre-populate-form-to-work/4106 "2016-07-03T10:48:03Z")
Did anyone manage (in version 1.4.1) to get the feature to work that pre-populates form fields with available data such as the contact’s email address? If I follow the description at the bottom of this page here: … --- ## [How do I create custom themes?](https://forum.mautic.org/t/how-do-i-create-custom-themes/4117)
**Author:** [@balkee](https://forum.mautic.org/u/balkee)\ **Replies:** 1\ **Last updated:** [July 1, 2016, 7:18pm UTC](https://forum.mautic.org/t/how-do-i-create-custom-themes/4117 "2016-07-01T19:18:30Z")
I’d like to add custom landing page and e-mail themes, so it’s part of the “coffee, mauve,nature” list when creating … I actually added these in a previous version of mautic, but after v1.3 my themes are working in a lim… --- ## [Adding payment function to form](https://forum.mautic.org/t/adding-payment-function-to-form/4116)
**Author:** [@msmahoganey](https://forum.mautic.org/u/msmahoganey)\ **Replies:** 2\ **Last updated:** [July 1, 2016, 6:54pm UTC](https://forum.mautic.org/t/adding-payment-function-to-form/4116 "2016-07-01T18:54:22Z")
I am trying to set up a basic campaign that includes a form with a payment feaure. Can you add payment function to the submit button or is that another step? TIA --- ## [open questions](https://forum.mautic.org/t/open-questions/4119)
**Author:** [@klausv1304](https://forum.mautic.org/u/klausv1304)\ **Replies:** 1\ **Last updated:** [July 1, 2016, 7:51am UTC](https://forum.mautic.org/t/open-questions/4119 "2016-07-01T07:51:47Z")
Hello everybody, I try again to get some answers to my questions herre. Im used to the fact that Ill get no answers but I try: My calendar in mautic worked, then I have to install new and since then its empty. Is th… --- ## [Monitoring](https://forum.mautic.org/t/monitoring/4127)
**Author:** [@rogerwilks](https://forum.mautic.org/u/rogerwilks)\ **Replies:** 1\ **Last updated:** [June 30, 2016, 3:15pm UTC](https://forum.mautic.org/t/monitoring/4127 "2016-06-30T15:15:44Z")
Hello can some help me – We have recently updated to the latest version of Mautic and I believed that in this new version the Social Monitoring is now available under Channels but I can’t see anything. Is there some… --- ## [New Release Issues](https://forum.mautic.org/t/new-release-issues/4129)
**Author:** [@Apurva\_Mathur](https://forum.mautic.org/u/Apurva_Mathur)\ **Replies:** 1\ **Last updated:** [June 30, 2016, 5:48am UTC](https://forum.mautic.org/t/new-release-issues/4129 "2016-06-30T05:48:10Z")
Hello I am using the mautic self hosted version. Yesterday mautic got updated and I saw a feature to add popups in mautic. I have made one popup and i want to diplay it after delay of 5 sec but when I put that script … --- ## [Leads not adding to lists](https://forum.mautic.org/t/leads-not-adding-to-lists/4132)
**Author:** [@trevor.rubinoff](https://forum.mautic.org/u/trevor.rubinoff)\ **Replies:** 1\ **Last updated:** [June 29, 2016, 6:12pm UTC](https://forum.mautic.org/t/leads-not-adding-to-lists/4132 "2016-06-29T18:12:26Z")
I have been changing the filters associated with my lists to try and make the leads automatically add to the lists but nothing is working. I even tried using the filter “email” and setting it to pull leads with an email … --- ## [List of { tags](https://forum.mautic.org/t/list-of-tags/4139)
**Author:** [@paulofelix](https://forum.mautic.org/u/paulofelix)\ **Replies:** 1\ **Last updated:** [June 29, 2016, 5:45pm UTC](https://forum.mautic.org/t/list-of-tags/4139 "2016-06-29T17:45:22Z")
Hi guys, Is there any place where I can find all the {} I can use while building e-mails? I’m OK with the {leadfield} - but are there others? Rgrds --- ## [Duplicate emails? (new to mautic)](https://forum.mautic.org/t/duplicate-emails-new-to-mautic/4142)
**Author:** [@trevor.rubinoff](https://forum.mautic.org/u/trevor.rubinoff)\ **Replies:** 1\ **Last updated:** [June 29, 2016, 4:53pm UTC](https://forum.mautic.org/t/duplicate-emails-new-to-mautic/4142 "2016-06-29T16:53:13Z")
Hello all, I recently started working for a company that has been using mautic for a few of their marketing activities but have only just now started to use the campaigns tab to set up drip campaigns. Upon poking ar… --- ## [Need help with phone numbers](https://forum.mautic.org/t/need-help-with-phone-numbers/4141)
**Author:** [@iSarxa](https://forum.mautic.org/u/iSarxa)\ **Replies:** 2\ **Last updated:** [June 29, 2016, 4:18pm UTC](https://forum.mautic.org/t/need-help-with-phone-numbers/4141 "2016-06-29T16:18:34Z")
Hello everyone i need some help with this error: The ‘From’ number +19XXXXXXX is not a valid phone number, the problem is my number is not from EEUU so i need to change +1 for the code of my country, how i can do that? … --- ## [Send X E-mails per minute](https://forum.mautic.org/t/send-x-e-mails-per-minute/4149)
**Author:** [@AndreD](https://forum.mautic.org/u/AndreD)\ **Replies:** 2\ **Last updated:** [June 29, 2016, 3:15pm UTC](https://forum.mautic.org/t/send-x-e-mails-per-minute/4149 "2016-06-29T15:15:25Z")
Hi! I’ve instaled mautic in a shared host with a limit of 500 emails/hour. So, I want to configure to send 7 e-mails per minute. I configure the cron job mautic:email:process to execute each minute. I… --- ## [Cant update to 1.4.1](https://forum.mautic.org/t/cant-update-to-1-4-1/4148)
**Author:** [@Scalar](https://forum.mautic.org/u/Scalar)\ **Replies:** 4\ **Last updated:** [June 29, 2016, 3:00pm UTC](https://forum.mautic.org/t/cant-update-to-1-4-1/4148 "2016-06-29T15:00:08Z")
I tried updating to 1.4.1 today, clicked update and got the error: The mautic update could not complete successfully because of the following error: Could not extract the contens of the ZIP archive to the filesystem. S… --- ## [Fatal error: Call to a member function clearAll()](https://forum.mautic.org/t/fatal-error-call-to-a-member-function-clearall/4147)
**Author:** [@AndreD](https://forum.mautic.org/u/AndreD)\ **Replies:** 2\ **Last updated:** [June 29, 2016, 2:59pm UTC](https://forum.mautic.org/t/fatal-error-call-to-a-member-function-clearall/4147 "2016-06-29T14:59:32Z")
Hi! In my cron job mautic:email:process, I'm having this report error: Fatal error: Call to a member function clearAll() on a non-object in /home/imperiosoftcom/public\_html/sismail/vendor/swiftmailer/swiftmailer/li… --- ## [View leads without a tag](https://forum.mautic.org/t/view-leads-without-a-tag/4145)
**Author:** [@arjon](https://forum.mautic.org/u/arjon)\ **Replies:** 1\ **Last updated:** [June 29, 2016, 10:45am UTC](https://forum.mautic.org/t/view-leads-without-a-tag/4145 "2016-06-29T10:45:26Z")
Hi, Is there a way to view leads which don’t have a tag? I tried tag=empty but it didn’t work. --- ## [Monitoring method](https://forum.mautic.org/t/monitoring-method/4156)
**Author:** [@jvencken](https://forum.mautic.org/u/jvencken)\ **Replies:** 1\ **Last updated:** [June 28, 2016, 6:49pm UTC](https://forum.mautic.org/t/monitoring-method/4156 "2016-06-28T18:49:04Z")
When I want to create a new social media monitoring I only have choice between two monitoring methods being Twitter hashtag and Twitter Mention. Are these the online choices or can I add other social media like facebook,… --- ## [How to install in Wordpress Hosting](https://forum.mautic.org/t/how-to-install-in-wordpress-hosting/4159)
**Author:** [@Felipe-el](https://forum.mautic.org/u/Felipe-el)\ **Replies:** 1\ **Last updated:** [June 28, 2016, 4:12pm UTC](https://forum.mautic.org/t/how-to-install-in-wordpress-hosting/4159 "2016-06-28T16:12:42Z")
Hi, I use wordpress hosting (Media Temple). I used Filezilla Client program to upload the Mautic files, but I did not understand the fourth step of the steps below: Quote: https://www.mautic.org/community/index.p… --- ## [Send Sms with webhook](https://forum.mautic.org/t/send-sms-with-webhook/4168)
**Author:** [@pramod](https://forum.mautic.org/u/pramod)\ **Replies:** 1\ **Last updated:** [June 28, 2016, 1:03pm UTC](https://forum.mautic.org/t/send-sms-with-webhook/4168 "2016-06-28T13:03:44Z")
Hello Friends, I am new to mautic. I have setup webhook. Whenever new lead is come sms should goes to user. Here is my code which tried but it is not working :- Code: class webhookTest { /\*\* \* Log a messag… --- ## [Error 500 after Update on 1.41](https://forum.mautic.org/t/error-500-after-update-on-1-41/4169)
**Author:** [@klausv1304](https://forum.mautic.org/u/klausv1304)\ **Replies:** 1\ **Last updated:** [June 28, 2016, 9:28am UTC](https://forum.mautic.org/t/error-500-after-update-on-1-41/4169 "2016-06-28T09:28:11Z")
Hi everybody, I did an update on 1.41 and now I have no more access on my installation. I get an error 500 and the latest log entry is: \[2016-06-28 10:15:07\] mautic.ERROR: DoctrineORMEntityNotFoundException: Ent… --- ## [Unpredictable results when trying to pre-populate forms](https://forum.mautic.org/t/unpredictable-results-when-trying-to-pre-populate-forms/4171)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 1\ **Last updated:** [June 28, 2016, 8:04am UTC](https://forum.mautic.org/t/unpredictable-results-when-trying-to-pre-populate-forms/4171 "2016-06-28T08:04:07Z")
I worked along this documentation. I ran several tests, but wasn’t able to get it working constantly. Often the URL generated with “ct=” part, but missing “email=” part or the exact opposite way. Both won’t work. T… --- ## [Is it possible to subscribe via email?](https://forum.mautic.org/t/is-it-possible-to-subscribe-via-email/4181)
**Author:** [@alexb](https://forum.mautic.org/u/alexb)\ **Replies:** 1\ **Last updated:** [June 28, 2016, 6:23am UTC](https://forum.mautic.org/t/is-it-possible-to-subscribe-via-email/4181 "2016-06-28T06:23:35Z")
I’m creating a funnel where people need to send me an email to a predetermined email address in order to get on my list. Of course, they’ll then have to click a confirmation link. And later on, I’ll try to get more inf… --- ## [Email Settings Setup](https://forum.mautic.org/t/email-settings-setup/4177)
**Author:** [@kerafinance](https://forum.mautic.org/u/kerafinance)\ **Replies:** 5\ **Last updated:** [June 28, 2016, 1:27am UTC](https://forum.mautic.org/t/email-settings-setup/4177 "2016-06-28T01:27:56Z")
Hi there, I’m having some trouble getting email settings setup with Amazon SES. I’ve successfully done all the Amazon side of things, and all the other login/setup details appear to work fine but when I get to … --- ## [Forms stop redirecting after a migration](https://forum.mautic.org/t/forms-stop-redirecting-after-a-migration/4191)
**Author:** [@orangeattitude](https://forum.mautic.org/u/orangeattitude)\ **Replies:** 4\ **Last updated:** [June 27, 2016, 10:36pm UTC](https://forum.mautic.org/t/forms-stop-redirecting-after-a-migration/4191 "2016-06-27T22:36:19Z")
Hi Community, My Forms stop redirecting after a migration. I fotoarte.mautic.net migrate to form self hosted http://orangemation.com/crm/fotoarteuy I checked all forms, And Then I clicked the button to ref… --- ## [Cron Jobs on Hosted](https://forum.mautic.org/t/cron-jobs-on-hosted/4189)
**Author:** [@sshoe](https://forum.mautic.org/u/sshoe)\ **Replies:** 2\ **Last updated:** [June 27, 2016, 5:15pm UTC](https://forum.mautic.org/t/cron-jobs-on-hosted/4189 "2016-06-27T17:15:49Z")
Do I still need to run the cron jobs if I am using the hosted mautic, or do I run the cron jobs if I am installing? --- ## [Asset download isn't triggering point action](https://forum.mautic.org/t/asset-download-isnt-triggering-point-action/4186)
**Author:** [@jmurray](https://forum.mautic.org/u/jmurray)\ **Replies:** 2\ **Last updated:** [June 27, 2016, 3:47pm UTC](https://forum.mautic.org/t/asset-download-isnt-triggering-point-action/4186 "2016-06-27T15:47:57Z")
I have been using Mautic running test campaigns for the past couple weeks and I have ran into a problem I need some help with. I created a campaign and added a point action that is set to add 1 point to anyone who downlo… [Previous page](https://forum.mautic.org/c/support/8.md?page=277) [Next page](https://forum.mautic.org/c/support/8.md?page=279)