# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=279 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 280 --- ## [Checkbox condition for campaign](https://forum.mautic.org/t/checkbox-condition-for-campaign/4193)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 2\ **Last updated:** [June 26, 2016, 7:57pm UTC](https://forum.mautic.org/t/checkbox-condition-for-campaign/4193 "2016-06-26T19:57:08Z")
Lets suppose, I have a checkbox like this: “\[\] Yes, please send me the Newsletter.” In my campaign is a condition, whether this checkbox is activated or not. Problem: As fas as I understand, I can’t check whethe… --- ## [Lead going to two lists--only supposed to be one](https://forum.mautic.org/t/lead-going-to-two-lists-only-supposed-to-be-one/3686)
**Author:** [@eiwstar](https://forum.mautic.org/u/eiwstar)\ **Replies:** 3\ **Last updated:** [June 25, 2016, 11:24pm UTC](https://forum.mautic.org/t/lead-going-to-two-lists-only-supposed-to-be-one/3686 "2016-06-25T23:24:00Z")
I have a form and the action on that form is to place the lead on a particular list. It is doing that but it is also putting the lead onto an entirely different list as well–there is no such action on the form. Not even … --- ## [Forms are forcing to http not https](https://forum.mautic.org/t/forms-are-forcing-to-http-not-https/4216)
**Author:** [@andrewrutter](https://forum.mautic.org/u/andrewrutter)\ **Replies:** 1\ **Last updated:** [June 24, 2016, 9:04am UTC](https://forum.mautic.org/t/forms-are-forcing-to-http-not-https/4216 "2016-06-24T09:04:15Z")
We have Mautic installed and running on a secure internal domain but have noticed that all forms are being created with an action of http not https. I cannot find any setting that would force https on form generation. Is… --- ## [list option](https://forum.mautic.org/t/list-option/4214)
**Author:** [@abdul\_rehman](https://forum.mautic.org/u/abdul_rehman)\ **Replies:** 1\ **Last updated:** [June 24, 2016, 5:45am UTC](https://forum.mautic.org/t/list-option/4214 "2016-06-24T05:45:02Z")
Hi, the mautic version which i have download does not have list option,so where i have to find it --- ## [Can you help me?](https://forum.mautic.org/t/can-you-help-me/4212)
**Author:** [@klausv1304](https://forum.mautic.org/u/klausv1304)\ **Replies:** 1\ **Last updated:** [June 24, 2016, 5:19am UTC](https://forum.mautic.org/t/can-you-help-me/4212 "2016-06-24T05:19:40Z")
Good morning, sorry for disturbing you directly but I have a problem and I need a solution. I wrote posts here but I get no answer. I experimented a lot wit cron Jobs and now the first one is running well: http://w… --- ## [Wordpress users & Mautic contacts](https://forum.mautic.org/t/wordpress-users-mautic-contacts/4228)
**Author:** [@jvencken](https://forum.mautic.org/u/jvencken)\ **Replies:** 3\ **Last updated:** [June 23, 2016, 6:23pm UTC](https://forum.mautic.org/t/wordpress-users-mautic-contacts/4228 "2016-06-23T18:23:52Z")
The wordpress login is working fine on my wordpress website. I now wonder how I can fix it so my wordpress users would be identified in Mautic. Now they are anonymous. If I upload my WP-users in Mautic will those contact… --- ## [Inert a first name into a email](https://forum.mautic.org/t/inert-a-first-name-into-a-email/4226)
**Author:** [@purewaterman](https://forum.mautic.org/u/purewaterman)\ **Replies:** 3\ **Last updated:** [June 23, 2016, 5:22pm UTC](https://forum.mautic.org/t/inert-a-first-name-into-a-email/4226 "2016-06-23T17:22:54Z")
Can you please tell me how i can insert the first name taken from a form and insert it into a email send as a response the the signup --- ## [Bug ? A/B test + campaign decision "email open"](https://forum.mautic.org/t/bug-a-b-test-campaign-decision-email-open/4225)
**Author:** [@takpaf](https://forum.mautic.org/u/takpaf)\ **Replies:** 1\ **Last updated:** [June 23, 2016, 4:28pm UTC](https://forum.mautic.org/t/bug-a-b-test-campaign-decision-email-open/4225 "2016-06-23T16:28:42Z")
Hello, I think i 've got a bug or maybe a miss-configuration here. I don t know witch one because i find nothing on the forum… And the bug seems to be a little bit too obvious not to be report ever before. I wa… --- ## [MailChimp Integration Error](https://forum.mautic.org/t/mailchimp-integration-error/1597)
**Author:** [@pbwebdev](https://forum.mautic.org/u/pbwebdev)\ **Replies:** 6\ **Last updated:** [June 23, 2016, 11:17am UTC](https://forum.mautic.org/t/mailchimp-integration-error/1597 "2016-06-23T11:17:02Z")
\[2015-03-01 08:33:01\] mautic.ERROR: INTEGRATION ERROR: Mailchimp - An email address must contain a single @ \[\] \[\] States that I’m not supplying the email correctly but in regards to my setup I believe I am. Int… --- ## [Campaign problem](https://forum.mautic.org/t/campaign-problem/4233)
**Author:** [@klausv1304](https://forum.mautic.org/u/klausv1304)\ **Replies:** 1\ **Last updated:** [June 23, 2016, 9:32am UTC](https://forum.mautic.org/t/campaign-problem/4233 "2016-06-23T09:32:49Z")
I still hav problems with campaigns. I sent a mail wit a link to a landing page. There is a form where the contact can fill in. Then he should get a Mail with a saying thanks for registrations and if he opens it, I want … --- ## [How does the Twitter plugin work?](https://forum.mautic.org/t/how-does-the-twitter-plugin-work/4246)
**Author:** [@Scalar](https://forum.mautic.org/u/Scalar)\ **Replies:** 2\ **Last updated:** [June 22, 2016, 5:49pm UTC](https://forum.mautic.org/t/how-does-the-twitter-plugin-work/4246 "2016-06-22T17:49:14Z")
This may be a stupid question, but how does the Twitter plugin work? I couldn’t find any information on what it can be used for. Thanks --- ## [1.4.1 Contacts and Email issues](https://forum.mautic.org/t/1-4-1-contacts-and-email-issues/4253)
**Author:** [@harukim](https://forum.mautic.org/u/harukim)\ **Replies:** 3\ **Last updated:** [June 22, 2016, 5:42pm UTC](https://forum.mautic.org/t/1-4-1-contacts-and-email-issues/4253 "2016-06-22T17:42:54Z")
Hi i just installed mautic 1.4.1 configured cron jobs but i get this message “No mailboxes are configured.” On the other hand i cant upload my email contacts from the csv file. I also created an email and tried to se… --- ## [Cron jobs not working](https://forum.mautic.org/t/cron-jobs-not-working/4251)
**Author:** [@rodrigobrando](https://forum.mautic.org/u/rodrigobrando)\ **Replies:** 1\ **Last updated:** [June 22, 2016, 3:33pm UTC](https://forum.mautic.org/t/cron-jobs-not-working/4251 "2016-06-22T15:33:16Z")
Hey guys! I have problem with my mautic 1.4.1, made the cron jobs configuration using this link https://gist.github.com/escopecz/9a1a0b10861941a457f4 procedure still not working cron jobs, any tips? --- ## [Yet another problem](https://forum.mautic.org/t/yet-another-problem/4256)
**Author:** [@Scalar](https://forum.mautic.org/u/Scalar)\ **Replies:** 2\ **Last updated:** [June 22, 2016, 1:57pm UTC](https://forum.mautic.org/t/yet-another-problem/4256 "2016-06-22T13:57:50Z")
I have yet another problem with Mautic. I love this software, but there are so many glitches even with the latest version. Half the time I don’t know if its the software or my server, or even my browser. My latest… --- ## [Cant see user filter dropdown](https://forum.mautic.org/t/cant-see-user-filter-dropdown/4257)
**Author:** [@Scalar](https://forum.mautic.org/u/Scalar)\ **Replies:** 3\ **Last updated:** [June 22, 2016, 1:32pm UTC](https://forum.mautic.org/t/cant-see-user-filter-dropdown/4257 "2016-06-22T13:32:42Z")
Hi guys, when trying to filter a contacts actions, using the filter dropdown to see how many forms they have submitted for eg., I can not see the options on the dropdown to select them. It goes behind a panel. See belo… --- ## [Asset size won't change](https://forum.mautic.org/t/asset-size-wont-change/2507)
**Author:** [@healthstatus](https://forum.mautic.org/u/healthstatus)\ **Replies:** 9\ **Last updated:** [June 22, 2016, 1:27pm UTC](https://forum.mautic.org/t/asset-size-wont-change/2507 "2016-06-22T13:27:08Z")
Went into configuration/asset settings and changed the max upload size to 14mb. I go over to upload asset, it says max size is 6mb. php.ini file is set to 16mb, plenty of disk space, restarted apache server, still… --- ## [Mailing List Cleaning](https://forum.mautic.org/t/mailing-list-cleaning/4260)
**Author:** [@eurogroup](https://forum.mautic.org/u/eurogroup)\ **Replies:** 1\ **Last updated:** [June 22, 2016, 12:44pm UTC](https://forum.mautic.org/t/mailing-list-cleaning/4260 "2016-06-22T12:44:53Z")
HI I have a 70,000 list that i am in the process of cleaning to flag dead email addresses. Once flagged as do not send in the list how can I identify If i have already flagged and email address or not weeks down the line… --- ## [My campaign is not triggered for nothing!](https://forum.mautic.org/t/my-campaign-is-not-triggered-for-nothing/4259)
**Author:** [@arthurfarache](https://forum.mautic.org/u/arthurfarache)\ **Replies:** 2\ **Last updated:** [June 22, 2016, 12:28pm UTC](https://forum.mautic.org/t/my-campaign-is-not-triggered-for-nothing/4259 "2016-06-22T12:28:21Z")
Hi Guys, I have the same problem that is very well described here, but I faced with some new issues. My campaigns do not trigger any action, neither to give points nor send emails to my lead. Following some t… --- ## [Port Numbers](https://forum.mautic.org/t/port-numbers/4261)
**Author:** [@eurogroup](https://forum.mautic.org/u/eurogroup)\ **Replies:** 2\ **Last updated:** [June 22, 2016, 9:04am UTC](https://forum.mautic.org/t/port-numbers/4261 "2016-06-22T09:04:28Z")
Hi, I have Mautic setup on a FQDN inside our network. What ports do i need to open to allow access to the web interface / Dashboard and any ather ports require to be opens for normal operations? --- ## [Discrepancy in number of imported leads](https://forum.mautic.org/t/discrepancy-in-number-of-imported-leads/4032)
**Author:** [@ultroconsulting](https://forum.mautic.org/u/ultroconsulting)\ **Replies:** 7\ **Last updated:** [June 22, 2016, 6:10am UTC](https://forum.mautic.org/t/discrepancy-in-number-of-imported-leads/4032 "2016-06-22T06:10:02Z")
Hi, I imported a csv containing 126 rows. Saved it to a segment on import. While importing is in progress, status message shows I’m importing 833 contacts. After import, checked segment and it indicates 833 leads. B… --- ## [Only zend or xdebug?](https://forum.mautic.org/t/only-zend-or-xdebug/4269)
**Author:** [@pcompassion](https://forum.mautic.org/u/pcompassion)\ **Replies:** 1\ **Last updated:** [June 22, 2016, 6:06am UTC](https://forum.mautic.org/t/only-zend-or-xdebug/4269 "2016-06-22T06:06:01Z")
in mautic’s php.ini There’s lines ;\[XDebug\] ;; Only Zend OR (!) XDebug I’d like to use xdebug, and uncommented xdebug related lines. The above comment seems to suggest I should disable Zend if I use xd… --- ## [Pre populate a form field value](https://forum.mautic.org/t/pre-populate-a-form-field-value/4268)
**Author:** [@Apurva\_Mathur](https://forum.mautic.org/u/Apurva_Mathur)\ **Replies:** 1\ **Last updated:** [June 22, 2016, 5:02am UTC](https://forum.mautic.org/t/pre-populate-a-form-field-value/4268 "2016-06-22T05:02:30Z")
I am new to mautic and want to know how to pre populate a form field ?? I have read mautic documentation on forms but I am not able to understand form there how to do it… Thanks in advance for help. --- ## [VERIFYING TRACKING CODE](https://forum.mautic.org/t/verifying-tracking-code/4275)
**Author:** [@jeffersonmidei](https://forum.mautic.org/u/jeffersonmidei)\ **Replies:** 1\ **Last updated:** [June 21, 2016, 9:06pm UTC](https://forum.mautic.org/t/verifying-tracking-code/4275 "2016-06-21T21:06:21Z")
Guys, Is there a way to check if the Mautic Tracking Code is installed and working on my pages? I can see the “mtracking.gif” on my code, and if I copy and paste the full URL at other browser tab, I can access … --- ## [Mautic emails blocked by Google](https://forum.mautic.org/t/mautic-emails-blocked-by-google/4276)
**Author:** [@jennifer](https://forum.mautic.org/u/jennifer)\ **Replies:** 2\ **Last updated:** [June 21, 2016, 6:35pm UTC](https://forum.mautic.org/t/mautic-emails-blocked-by-google/4276 "2016-06-21T18:35:34Z")
I have added a submit action to submit form results to my team, but the emails are getting blocked by Google. Can you please advise? This message was created automatically by mail delivery software. A message t… --- ## [Adding New Option to Custom Select Field](https://forum.mautic.org/t/adding-new-option-to-custom-select-field/3726)
**Author:** [@Steven](https://forum.mautic.org/u/Steven)\ **Replies:** 9\ **Last updated:** [June 21, 2016, 4:37pm UTC](https://forum.mautic.org/t/adding-new-option-to-custom-select-field/3726 "2016-06-21T16:37:35Z")
When creating a new custom field and giving it a “Select” data type, making it a drop-down menu, you’re given the ability to add option values to to the drop-down menu. After saving this field and then attempting to edit… --- ## [How to send personalized email campaigns](https://forum.mautic.org/t/how-to-send-personalized-email-campaigns/3192)
**Author:** [@harukim](https://forum.mautic.org/u/harukim)\ **Replies:** 10\ **Last updated:** [June 21, 2016, 3:25pm UTC](https://forum.mautic.org/t/how-to-send-personalized-email-campaigns/3192 "2016-06-21T15:25:23Z")
I have created my first campaign but can’t figure out how to personalize it to different lead given that i have 500 leads. Further what does it mean to make a smart list public or not --- ## [Possible to embed video asset into landing page?](https://forum.mautic.org/t/possible-to-embed-video-asset-into-landing-page/4034)
**Author:** [@Scalar](https://forum.mautic.org/u/Scalar)\ **Replies:** 1\ **Last updated:** [June 21, 2016, 3:17pm UTC](https://forum.mautic.org/t/possible-to-embed-video-asset-into-landing-page/4034 "2016-06-21T15:17:41Z")
Hi, is it possible to embed a video asset into landing page? and when the video is viewed, have the asset registered as being watched/downloaded? Also, is it possible to password protect a landing page? Thanks --- ## [Campaings emails going to"SPAM"](https://forum.mautic.org/t/campaings-emails-going-to-spam/4289)
**Author:** [@adahox](https://forum.mautic.org/u/adahox)\ **Replies:** 5\ **Last updated:** [June 21, 2016, 1:37pm UTC](https://forum.mautic.org/t/campaings-emails-going-to-spam/4289 "2016-06-21T13:37:20Z")
Hi guys, for some reason all my campaing emails are going to ‘spam folder’. how can i to they go to ‘inbox’? --- ## [How to monitor new leads](https://forum.mautic.org/t/how-to-monitor-new-leads/4281)
**Author:** [@johannesd83](https://forum.mautic.org/u/johannesd83)\ **Replies:** 3\ **Last updated:** [June 21, 2016, 1:25pm UTC](https://forum.mautic.org/t/how-to-monitor-new-leads/4281 "2016-06-21T13:25:33Z")
Hi all, for reporting purposes, I’d like to see how many new subscribers I have had the day before. Under Manage Leads I can only sort by ‘last active’ though - so it may show leads on the top here that may have alr… --- ## [Script in progress - always](https://forum.mautic.org/t/script-in-progress-always/3533)
**Author:** [@AllanBinder](https://forum.mautic.org/u/AllanBinder)\ **Replies:** 5\ **Last updated:** [June 21, 2016, 1:21pm UTC](https://forum.mautic.org/t/script-in-progress-always/3533 "2016-06-21T13:21:14Z")
When I try to run the mautic:campaigns:trigger or the mautic:campaigns:update scripts I get an error: Script in progress. Use -f or --force to force execution. It doesn’t matter when or how I try it - the same error … [Previous page](https://forum.mautic.org/c/support/8.md?page=278) [Next page](https://forum.mautic.org/c/support/8.md?page=280)