# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=283 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 284 --- ## [Implementation of API on custom PHP framework](https://forum.mautic.org/t/implementation-of-api-on-custom-php-framework/4310)
**Author:** [@shemale01](https://forum.mautic.org/u/shemale01)\ **Replies:** 1\ **Last updated:** [June 6, 2016, 1:51pm UTC](https://forum.mautic.org/t/implementation-of-api-on-custom-php-framework/4310 "2016-06-06T13:51:43Z")
Hi, I try implement REST API and Mautic API on my app. I never saw the worst API, documentation for API is crazy - incomplete and deprecated calls etc. Example for Mautic API doesn’t work - for oAuth and oAuth2 to… --- ## [Problems with bounced emails](https://forum.mautic.org/t/problems-with-bounced-emails/3791)
**Author:** [@lennaert](https://forum.mautic.org/u/lennaert)\ **Replies:** 3\ **Last updated:** [June 6, 2016, 9:47am UTC](https://forum.mautic.org/t/problems-with-bounced-emails/3791 "2016-06-06T09:47:36Z")
Hello, Very slowly i am getting closer… Now I got some problems with bounced email. Testing my own email adres got bounced (wrong setting in amazon, tha is solved). I have 2 problems with the bounced emails: … --- ## [how to install mautic in windows7 without using cpanel](https://forum.mautic.org/t/how-to-install-mautic-in-windows7-without-using-cpanel/4083)
**Author:** [@rajnishkumarrocky](https://forum.mautic.org/u/rajnishkumarrocky)\ **Replies:** 1\ **Last updated:** [June 4, 2016, 10:45am UTC](https://forum.mautic.org/t/how-to-install-mautic-in-windows7-without-using-cpanel/4083 "2016-06-04T10:45:09Z")
Is it possible to install mautic without using cpanel and other thing? --- ## [Can't send emails](https://forum.mautic.org/t/cant-send-emails/4071)
**Author:** [@rodfernand](https://forum.mautic.org/u/rodfernand)\ **Replies:** 3\ **Last updated:** [June 3, 2016, 10:36pm UTC](https://forum.mautic.org/t/cant-send-emails/4071 "2016-06-03T22:36:58Z")
Hello kind folks, I’m having an issue were I can’t send emails. Below is my error log. Can anybody help me shine some light on this? \[2016-06-03 00:13:21\] mautic.NOTICE: PHP Notice: Array to string conversion -… --- ## [Doctrine NonUniqueResultException in Mautic 1.4.1](https://forum.mautic.org/t/doctrine-nonuniqueresultexception-in-mautic-1-4-1/4082)
**Author:** [@davetbo](https://forum.mautic.org/u/davetbo)\ **Replies:** 1\ **Last updated:** [June 3, 2016, 8:50pm UTC](https://forum.mautic.org/t/doctrine-nonuniqueresultexception-in-mautic-1-4-1/4082 "2016-06-03T20:50:38Z")
Since updating to Mautic 1.4.1, I am seeing intermittent “oops I broke it” errors (with the purple guy) on the front end, with this turning up in the logs: \[2016-06-03 21:47:11\] mautic.CRITICAL: Uncaught PHP Exception … --- ## [LinkedIn Error after 1.4.1 update](https://forum.mautic.org/t/linkedin-error-after-1-4-1-update/4070)
**Author:** [@oscard84](https://forum.mautic.org/u/oscard84)\ **Replies:** 3\ **Last updated:** [June 3, 2016, 11:03am UTC](https://forum.mautic.org/t/linkedin-error-after-1-4-1-update/4070 "2016-06-03T11:03:24Z")
Hello Everyone, After I updated from 1.4 to 1.4.1 I started getting the error below. Code: \[2016-06-02 19:54:00\] mautic.ERROR: Fatal: Call to undefined method MauticPluginMauticSocialBundleIntegrationLinkedInInte… --- ## [Forms and Assets unavailable after 1.4 upgrade](https://forum.mautic.org/t/forms-and-assets-unavailable-after-1-4-upgrade/4062)
**Author:** [@malcolm](https://forum.mautic.org/u/malcolm)\ **Replies:** 5\ **Last updated:** [June 3, 2016, 8:29am UTC](https://forum.mautic.org/t/forms-and-assets-unavailable-after-1-4-upgrade/4062 "2016-06-03T08:29:10Z")
After the 1.4 upgrade (and also now after 1.4.1) my campaign forms seem to be working fine. However my standalone forms are no longer working (don’t appear on the web page) and in fact when I select Components | Forms in… --- ## [Restrict access to admin area](https://forum.mautic.org/t/restrict-access-to-admin-area/4068)
**Author:** [@aleksandr](https://forum.mautic.org/u/aleksandr)\ **Replies:** 1\ **Last updated:** [June 2, 2016, 2:51pm UTC](https://forum.mautic.org/t/restrict-access-to-admin-area/4068 "2016-06-02T14:51:31Z")
Hello, I want to add rules into Apache config to allow access to admin area only from internal ips, so i want to block all urls except once for tracking, unsubscribe, and the forms. Did anyone try to do this before,… --- ## [Improper alignment of cyrilic text in MS Outlook](https://forum.mautic.org/t/improper-alignment-of-cyrilic-text-in-ms-outlook/4067)
**Author:** [@Ayto](https://forum.mautic.org/u/Ayto)\ **Replies:** 1\ **Last updated:** [June 2, 2016, 2:14pm UTC](https://forum.mautic.org/t/improper-alignment-of-cyrilic-text-in-ms-outlook/4067 "2016-06-02T14:14:53Z")
Hello! I’m trying to use mautic for mailing, but we have 2 language audience - english-speaking and russian-speaking. First I’ve created English version of our first e-mail and it’s alignment is correct (except im… --- ## [Sending in progess (forever)](https://forum.mautic.org/t/sending-in-progess-forever/4064)
**Author:** [@lennaert](https://forum.mautic.org/u/lennaert)\ **Replies:** 1\ **Last updated:** [June 2, 2016, 12:43pm UTC](https://forum.mautic.org/t/sending-in-progess-forever/4064 "2016-06-02T12:43:58Z")
Ha, Just was sending an email newsletter to 14000 people. At 7900 it stops and keep saying “sending in progress” logs: \[2016-06-02 12:33:40\] mautic.WARNING: IP LOOKUP: The file “/…/app/cache/prod/…/ip\_data/GeoL… --- ## [MysqliConnection.php on line 49 Error](https://forum.mautic.org/t/mysqliconnection-php-on-line-49-error/4036)
**Author:** [@arthurfarache](https://forum.mautic.org/u/arthurfarache)\ **Replies:** 2\ **Last updated:** [June 2, 2016, 7:43am UTC](https://forum.mautic.org/t/mysqliconnection-php-on-line-49-error/4036 "2016-06-02T07:43:46Z")
Guys, I’ve just installed a Mautic 1.3.1 through Softaculous in my Bluehost, please see the specifications: Software Mautic Installation Number 514\_21665 Version 1.3.1 Installation Time Today at 6:50 pm … --- ## [Cronjob log file errors](https://forum.mautic.org/t/cronjob-log-file-errors/4052)
**Author:** [@tiagosimoes](https://forum.mautic.org/u/tiagosimoes)\ **Replies:** 2\ **Last updated:** [June 2, 2016, 7:37am UTC](https://forum.mautic.org/t/cronjob-log-file-errors/4052 "2016-06-02T07:37:34Z")
Hi guys! I’m having a hard time trying to make cronjobs work with Mautic. The triggers do not work at all. So, i used a command line to create a log file to show the errors, like: php /path/to/mautic/console maut… --- ## [Editing not working !?](https://forum.mautic.org/t/editing-not-working/4048)
**Author:** [@scaraliu](https://forum.mautic.org/u/scaraliu)\ **Replies:** 3\ **Last updated:** [June 2, 2016, 7:36am UTC](https://forum.mautic.org/t/editing-not-working/4048 "2016-06-02T07:36:28Z")
I’m editing different areas of the app, as create campain, create e-mail, delete email, delete campain, etc. It seems that these actions are not working, the app just remains stuck. The actions taken are not aplied: … --- ## [\[installation error\] The site is currently offline due to encountering an error. If the problem ....](https://forum.mautic.org/t/installation-error-the-site-is-currently-offline-due-to-encountering-an-error-if-the-problem/4055)
**Author:** [@espresso](https://forum.mautic.org/u/espresso)\ **Replies:** 2\ **Last updated:** [June 2, 2016, 2:19am UTC](https://forum.mautic.org/t/installation-error-the-site-is-currently-offline-due-to-encountering-an-error-if-the-problem/4055 "2016-06-02T02:19:13Z")
Hello there, Just tried to install online 1.4.1 and I get this error. The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator. Mautic 1.4.1 Apach… --- ## [Has A/B test for mails been removed in 1.4?](https://forum.mautic.org/t/has-a-b-test-for-mails-been-removed-in-1-4/4060)
**Author:** [@gerotutu](https://forum.mautic.org/u/gerotutu)\ **Replies:** 1\ **Last updated:** [June 2, 2016, 12:02am UTC](https://forum.mautic.org/t/has-a-b-test-for-mails-been-removed-in-1-4/4060 "2016-06-02T00:02:39Z")
Hi! I don’t know if it is the amount of hours working but it’s been 2 days without finding in the online mautic 1.4 where is the option to a/b test an email. Looking for your help! Thanks --- ## [Launch builder - no theme](https://forum.mautic.org/t/launch-builder-no-theme/3985)
**Author:** [@pathrider](https://forum.mautic.org/u/pathrider)\ **Replies:** 3\ **Last updated:** [June 1, 2016, 7:38pm UTC](https://forum.mautic.org/t/launch-builder-no-theme/3985 "2016-06-01T19:38:43Z")
I notice that when I am creating a campaign email template that the “Launch Builder” button doesn’t appear when Theme is set to None. I only get the launch builder button if I select one of the themes. Is this the inte… --- ## [Via Javascript mautic form](https://forum.mautic.org/t/via-javascript-mautic-form/4057)
**Author:** [@amarjol](https://forum.mautic.org/u/amarjol)\ **Replies:** 1\ **Last updated:** [June 1, 2016, 6:10pm UTC](https://forum.mautic.org/t/via-javascript-mautic-form/4057 "2016-06-01T18:10:38Z")
I include Mautic form using following code and in form i define redirect URL. But after submission form is not redirecting. Code: \[2016-06-01 19:09:35\] mautic.NOTICE: PHP Notice: Array to string conversion - in fi… --- ## [Cannot add new contact manually](https://forum.mautic.org/t/cannot-add-new-contact-manually/4051)
**Author:** [@IBcom](https://forum.mautic.org/u/IBcom)\ **Replies:** 2\ **Last updated:** [June 1, 2016, 5:14pm UTC](https://forum.mautic.org/t/cannot-add-new-contact-manually/4051 "2016-06-01T17:14:25Z")
Hi, I am trying to add a new contact manually. when I click on the + button on the upper right the system does not do anything. I logged out and then logged back in but no luck. Any suggestion on what to do to add a new … --- ## [help](https://forum.mautic.org/t/help/4053)
**Author:** [@boireforum](https://forum.mautic.org/u/boireforum)\ **Replies:** 2\ **Last updated:** [June 1, 2016, 2:04pm UTC](https://forum.mautic.org/t/help/4053 "2016-06-01T14:04:05Z")
hi i installed mautic 1.4 i st up my ses aws amazon accout mautic tag mail sent but i dont get any mail could some one help me --- ## [smtp problem : cannot send a email](https://forum.mautic.org/t/smtp-problem-cannot-send-a-email/3995)
**Author:** [@remy](https://forum.mautic.org/u/remy)\ **Replies:** 3\ **Last updated:** [June 1, 2016, 7:16am UTC](https://forum.mautic.org/t/smtp-problem-cannot-send-a-email/3995 "2016-06-01T07:16:18Z")
Hello ! I am started using mautic last week. If this can help, my os is windows 10 and i install mautic with bitmani I created a form with an action : add a submit form -\> send email to contact -\> new e… --- ## [Pending email lists, how to locate?](https://forum.mautic.org/t/pending-email-lists-how-to-locate/4050)
**Author:** [@remar](https://forum.mautic.org/u/remar)\ **Replies:** 1\ **Last updated:** [June 1, 2016, 6:39am UTC](https://forum.mautic.org/t/pending-email-lists-how-to-locate/4050 "2016-06-01T06:39:08Z")
I tried to send an email blast yesterday, but there was an error after the mass email. We have 375 emails and 46 emails went through and then 329 pending. Question is how do I locate this 329 pending emails? Thank y… --- ## [The CSRF token is invalid. Please try to resubmit the form.](https://forum.mautic.org/t/the-csrf-token-is-invalid-please-try-to-resubmit-the-form/4045)
**Author:** [@venkatesham](https://forum.mautic.org/u/venkatesham)\ **Replies:** 1\ **Last updated:** [June 1, 2016, 12:48am UTC](https://forum.mautic.org/t/the-csrf-token-is-invalid-please-try-to-resubmit-the-form/4045 "2016-06-01T00:48:03Z")
Hi, I have been trying to install Mautic 1.4.0 version on my server and i am find it difficult. I have add at least 10-15 different types of problems was able to solve each one step-by-step. But i am stuck over here… --- ## [Tracking Object being flagged as Malware?](https://forum.mautic.org/t/tracking-object-being-flagged-as-malware/4040)
**Author:** [@jlgore](https://forum.mautic.org/u/jlgore)\ **Replies:** 3\ **Last updated:** [May 31, 2016, 10:55pm UTC](https://forum.mautic.org/t/tracking-object-being-flagged-as-malware/4040 "2016-05-31T22:55:54Z")
Wondering if anybody has seen this? Avast is showing the tracking object I’ve got inserted from my Mautic instance as possible malware. Specifically, it’s the mtc.js file that’s flagging the error. I’m lo… --- ## [Email on form submissions randomly not sending & not in history](https://forum.mautic.org/t/email-on-form-submissions-randomly-not-sending-not-in-history/4039)
**Author:** [@Adam](https://forum.mautic.org/u/Adam)\ **Replies:** 1\ **Last updated:** [May 31, 2016, 2:33pm UTC](https://forum.mautic.org/t/email-on-form-submissions-randomly-not-sending-not-in-history/4039 "2016-05-31T14:33:23Z")
This is the first time I have needed some help here, My setup is simple, I have multiple forms, each form will send an email upon submission. Simple enough. Today is the second time I have noticed this troubling pr… --- ## [mautic not registering visitors](https://forum.mautic.org/t/mautic-not-registering-visitors/4021)
**Author:** [@dragonauta](https://forum.mautic.org/u/dragonauta)\ **Replies:** 2\ **Last updated:** [May 31, 2016, 9:02am UTC](https://forum.mautic.org/t/mautic-not-registering-visitors/4021 "2016-05-31T09:02:59Z")
Hi. I’ve installed version 1.2.4 and configured as per documentation. Mautic is on Debian Lenny. Just created a list and a form, I didn’t started with point, campaigns… Configured my website (a wordpress) with… --- ## [Error during upgrade to 1.4](https://forum.mautic.org/t/error-during-upgrade-to-1-4/3831)
**Author:** [@williamsdb](https://forum.mautic.org/u/williamsdb)\ **Replies:** 3\ **Last updated:** [May 31, 2016, 8:13am UTC](https://forum.mautic.org/t/error-during-upgrade-to-1-4/3831 "2016-05-31T08:13:42Z")
Did the upgrade but got the following error during the db update as it timed-out trying to go to the following address: https://s/update/schema?update=1 Now if I try and do anything I get a 500 error and this i… --- ## [Email builder doesn't working](https://forum.mautic.org/t/email-builder-doesnt-working/4007)
**Author:** [@motvicka](https://forum.mautic.org/u/motvicka)\ **Replies:** 3\ **Last updated:** [May 30, 2016, 12:33pm UTC](https://forum.mautic.org/t/email-builder-doesnt-working/4007 "2016-05-30T12:33:20Z")
==\> VIDEO HERE \<== What I’m doing wrong?? That content isn’t saved and buttons are out of order. It’s on my hosting, but the same problem is on mautic.net. --- ## [Tracking Pixel or JS Code?](https://forum.mautic.org/t/tracking-pixel-or-js-code/4025)
**Author:** [@jantheofel](https://forum.mautic.org/u/jantheofel)\ **Replies:** 3\ **Last updated:** [May 30, 2016, 7:43am UTC](https://forum.mautic.org/t/tracking-pixel-or-js-code/4025 "2016-05-30T07:43:38Z")
Short question: In the documentation https://www.mautic.org/getting-started/ a trackign pixel is mentioned. In my system at settings/landingpage settings a JS code is offered to include in the web page. Which… --- ## [Linkedin Integration](https://forum.mautic.org/t/linkedin-integration/4027)
**Author:** [@Augentia](https://forum.mautic.org/u/Augentia)\ **Replies:** 1\ **Last updated:** [May 29, 2016, 2:08pm UTC](https://forum.mautic.org/t/linkedin-integration/4027 "2016-05-29T14:08:14Z")
Mautic 1.4 seem to have lot more options to integrate with Linkedin. I tried connecting, however it says ‘redirect URL’ not available. Is there a ‘call back URL’ that needs to be used for Linkedin integration? Please hel… --- ## [Error after update to 1.4 \[something new\]](https://forum.mautic.org/t/error-after-update-to-1-4-something-new/4026)
**Author:** [@111](https://forum.mautic.org/u/111)\ **Replies:** 2\ **Last updated:** [May 29, 2016, 12:41pm UTC](https://forum.mautic.org/t/error-after-update-to-1-4-something-new/4026 "2016-05-29T12:41:14Z")
Hi, Updated to 1.4 from 1.2 and everything worked fine. After update completed the website refreshed, since then it’s showing me Site is Offline, contact administrator. I am on a shared hosting and have checked… [Previous page](https://forum.mautic.org/c/support/8.md?page=282) [Next page](https://forum.mautic.org/c/support/8.md?page=284)