# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=284 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 285 --- ## [Facebook publishing with mautic?](https://forum.mautic.org/t/facebook-publishing-with-mautic/4011)
**Author:** [@dhanielsnieto](https://forum.mautic.org/u/dhanielsnieto)\ **Replies:** 2\ **Last updated:** [May 29, 2016, 12:26pm UTC](https://forum.mautic.org/t/facebook-publishing-with-mautic/4011 "2016-05-29T12:26:07Z")
How, can i program mautic to automatic publishing in facebook? Im searching y all the segments of mautic and i can’t find this funtion Is this funtion integrated? or no?. i just don’t know. --- ## [Assets downloads decision does not work](https://forum.mautic.org/t/assets-downloads-decision-does-not-work/3976)
**Author:** [@ageraldo](https://forum.mautic.org/u/ageraldo)\ **Replies:** 5\ **Last updated:** [May 29, 2016, 3:03am UTC](https://forum.mautic.org/t/assets-downloads-decision-does-not-work/3976 "2016-05-29T03:03:56Z")
Hello i created a campaign and the flow has a decision to evaluate if an asset has been downloaded, but not working. I add the asset to lauch email using the builder . I wonder if anyone has done this before, if … --- ## [Microsoft Power BI](https://forum.mautic.org/t/microsoft-power-bi/4024)
**Author:** [@Jergas](https://forum.mautic.org/u/Jergas)\ **Replies:** 1\ **Last updated:** [May 29, 2016, 1:40am UTC](https://forum.mautic.org/t/microsoft-power-bi/4024 "2016-05-29T01:40:27Z")
hi, Someone has already connected Mautic.net to Microsoft Power BI? I’ve tried all possibles login combinations but I can’t login to Mautic from Power BI. Thanks Javier --- ## [Error code #2002](https://forum.mautic.org/t/error-code-2002/4023)
**Author:** [@sageforever](https://forum.mautic.org/u/sageforever)\ **Replies:** 1\ **Last updated:** [May 28, 2016, 11:39pm UTC](https://forum.mautic.org/t/error-code-2002/4023 "2016-05-28T23:39:33Z")
I am getting an error code #2002. Is there an easy solve for this? --- ## [Tracking Forwarded Mail....](https://forum.mautic.org/t/tracking-forwarded-mail/4010)
**Author:** [@mielnic](https://forum.mautic.org/u/mielnic)\ **Replies:** 1\ **Last updated:** [May 27, 2016, 5:52pm UTC](https://forum.mautic.org/t/tracking-forwarded-mail/4010 "2016-05-27T17:52:13Z")
Hello Mautic Team! There is a email Newsletter which contains a link to a registration form with an asset download. Mailing segment includes contact A. Suppose contact A forwards de email to someone else who is not … --- ## [Upgrade not smooth, now this](https://forum.mautic.org/t/upgrade-not-smooth-now-this/4003)
**Author:** [@healthstatus](https://forum.mautic.org/u/healthstatus)\ **Replies:** 2\ **Last updated:** [May 27, 2016, 4:42pm UTC](https://forum.mautic.org/t/upgrade-not-smooth-now-this/4003 "2016-05-27T16:42:22Z")
Had to battle to get upgrade to take, can’t get past this. I have deleted the cache multiple times, rebooted the server multiple times. Here is the error: /app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticCategory… --- ## [Landing Page Form Script](https://forum.mautic.org/t/landing-page-form-script/1513)
**Author:** [@JoeJoomla](https://forum.mautic.org/u/JoeJoomla)\ **Replies:** 4\ **Last updated:** [May 27, 2016, 4:31pm UTC](https://forum.mautic.org/t/landing-page-form-script/1513 "2016-05-27T16:31:32Z")
I’m testing the hosted version of Mautic. I made a Mautic form but I am not able to put script code into the page. On save it deletes the script: Code: I've tried this using both custom html & the page builde… --- ## [Create a two step form using form builder?](https://forum.mautic.org/t/create-a-two-step-form-using-form-builder/4006)
**Author:** [@mm1](https://forum.mautic.org/u/mm1)\ **Replies:** 1\ **Last updated:** [May 27, 2016, 3:59pm UTC](https://forum.mautic.org/t/create-a-two-step-form-using-form-builder/4006 "2016-05-27T15:59:59Z")
Greeting, Kudos to the great software. The more I explore the more I love it. I am running into a challenge with the form builder. I want to have a form with 4 values Name, Email, Phone and Web URL but I want to d… --- ## [How to make a lead travel the same campaign again?](https://forum.mautic.org/t/how-to-make-a-lead-travel-the-same-campaign-again/4004)
**Author:** [@adam.kain](https://forum.mautic.org/u/adam.kain)\ **Replies:** 1\ **Last updated:** [May 27, 2016, 1:31pm UTC](https://forum.mautic.org/t/how-to-make-a-lead-travel-the-same-campaign-again/4004 "2016-05-27T13:31:04Z")
Guys, how to lead travel the same campaign again ??? For example … He signs up for a form and receive a confirmation email with a link to download … The lead is captured by Mautic but if the email does not arrive nat… --- ## [Fatal error](https://forum.mautic.org/t/fatal-error/1885)
**Author:** [@Yunique](https://forum.mautic.org/u/Yunique)\ **Replies:** 6\ **Last updated:** [May 27, 2016, 12:52pm UTC](https://forum.mautic.org/t/fatal-error/1885 "2016-05-27T12:52:44Z")
Hi Everyone, I tried everything but keep on getting this error below when I go to the urls: http://eklektiqmusiq.com/mautic/ Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate … --- ## [Mautic pixel takes too long to load](https://forum.mautic.org/t/mautic-pixel-takes-too-long-to-load/3485)
**Author:** [@AlexanderAhlsen](https://forum.mautic.org/u/AlexanderAhlsen)\ **Replies:** 8\ **Last updated:** [May 27, 2016, 12:21am UTC](https://forum.mautic.org/t/mautic-pixel-takes-too-long-to-load/3485 "2016-05-27T00:21:36Z")
Hello! I have Mautic installed on a seperate domain and I use the tracking pixel placed via the Wordpress app. But the pixel adds upto 3 seconds loading time for my site. It’s really annoying. Is it necessary to hav… --- ## [Github help](https://forum.mautic.org/t/github-help/3983)
**Author:** [@Simpleton](https://forum.mautic.org/u/Simpleton)\ **Replies:** 2\ **Last updated:** [May 26, 2016, 7:42pm UTC](https://forum.mautic.org/t/github-help/3983 "2016-05-26T19:42:56Z")
Hi, I have noted a suggested fix to a problem that I have noticed with 1.4.0 on Github. What I do not know is how to import this from Github into my server. Any help appreciated. I have SSH access via Putty and SF… --- ## [Form validation and campaign action issue](https://forum.mautic.org/t/form-validation-and-campaign-action-issue/3964)
**Author:** [@Blancher](https://forum.mautic.org/u/Blancher)\ **Replies:** 3\ **Last updated:** [May 26, 2016, 7:18pm UTC](https://forum.mautic.org/t/form-validation-and-campaign-action-issue/3964 "2016-05-26T19:18:54Z")
Hi, I’m working on a landing page and I have a problem with the validation of my form. If I use a standalone form, all action are working but I have a “/index.php/form/submit?formId=53 500 (Internal Server Err… --- ## [How to avoid overwriting leads?](https://forum.mautic.org/t/how-to-avoid-overwriting-leads/3994)
**Author:** [@Weasel](https://forum.mautic.org/u/Weasel)\ **Replies:** 1\ **Last updated:** [May 26, 2016, 12:37pm UTC](https://forum.mautic.org/t/how-to-avoid-overwriting-leads/3994 "2016-05-26T12:37:33Z")
I have data coming in from the website (prestashop plugin) with API. Using right now the free cloud version. When a customer logs in on the website with the same IP, the previous registered lead is overwritten. This … --- ## [Page Tracking isn't working](https://forum.mautic.org/t/page-tracking-isnt-working/3987)
**Author:** [@Slbailey](https://forum.mautic.org/u/Slbailey)\ **Replies:** 2\ **Last updated:** [May 26, 2016, 11:39am UTC](https://forum.mautic.org/t/page-tracking-isnt-working/3987 "2016-05-26T11:39:59Z")
I’m setting up a double opt in campaign based on user form submission: form submitted -\> send first email with link -\> if they click on the link in the email, they go to the download page. If (page tracking) the us… --- ## [sending emails](https://forum.mautic.org/t/sending-emails/3974)
**Author:** [@elalirami](https://forum.mautic.org/u/elalirami)\ **Replies:** 3\ **Last updated:** [May 26, 2016, 12:50am UTC](https://forum.mautic.org/t/sending-emails/3974 "2016-05-26T00:50:30Z")
hwy guys, just started going through mautic.net yesterday and i was wondering, can i send emails using mautic self hosted server without the need for smtp ? i did few test emails and they went out. and on the p… --- ## [not possible to create a role that does not allow to the user the right to send email](https://forum.mautic.org/t/not-possible-to-create-a-role-that-does-not-allow-to-the-user-the-right-to-send-email/3836)
**Author:** [@thaneor](https://forum.mautic.org/u/thaneor)\ **Replies:** 6\ **Last updated:** [May 25, 2016, 7:56pm UTC](https://forum.mautic.org/t/not-possible-to-create-a-role-that-does-not-allow-to-the-user-the-right-to-send-email/3836 "2016-05-25T19:56:12Z")
In Mautic 1.4 I’m sending a newsletter (normal email not campaign) every week to my customer. I would like to give the right to a user to clone the last week email, modify it and save it with another internal name … --- ## [How to manage many accounts from one?](https://forum.mautic.org/t/how-to-manage-many-accounts-from-one/3967)
**Author:** [@gerotutu](https://forum.mautic.org/u/gerotutu)\ **Replies:** 4\ **Last updated:** [May 25, 2016, 7:30pm UTC](https://forum.mautic.org/t/how-to-manage-many-accounts-from-one/3967 "2016-05-25T19:30:14Z")
Hi community! Hope to find your help here. I am working for a NGO that help other small and medium NGOs to optimise their processes. Looking for a tool that help us to do this with their fundraising strategy we ended u… --- ## [Cron Jobs seven different commands...](https://forum.mautic.org/t/cron-jobs-seven-different-commands/3982)
**Author:** [@topmktwww](https://forum.mautic.org/u/topmktwww)\ **Replies:** 2\ **Last updated:** [May 25, 2016, 6:17pm UTC](https://forum.mautic.org/t/cron-jobs-seven-different-commands/3982 "2016-05-25T18:17:29Z")
hello folks, I would like to know who is the right one to be used… My shared server is hostgator. /opt/php55/bin/php /home/MYUSER/public\_html/leads/app/console mautic:campaigns:update --env=prod /opt/php55/bin/p… --- ## [error "HTTP\_RAW\_POST\_DATA is deprecated"](https://forum.mautic.org/t/error-http-raw-post-data-is-deprecated/3979)
**Author:** [@thaneor](https://forum.mautic.org/u/thaneor)\ **Replies:** 3\ **Last updated:** [May 25, 2016, 3:36pm UTC](https://forum.mautic.org/t/error-http-raw-post-data-is-deprecated/3979 "2016-05-25T15:36:16Z")
Hi everybody, I have this error in my error\_log. I changed the php.ini as indicated a week ago but I still have this message. Any idea ? \[2016-05-25 10:18:40\] mautic.ERROR: Fatal: Automatically populating $HTTP… --- ## [Social not working as it should](https://forum.mautic.org/t/social-not-working-as-it-should/3732)
**Author:** [@Simpleton](https://forum.mautic.org/u/Simpleton)\ **Replies:** 8\ **Last updated:** [May 25, 2016, 3:01pm UTC](https://forum.mautic.org/t/social-not-working-as-it-should/3732 "2016-05-25T15:01:18Z")
Just installed a new version of Mautic - must admit to being really impressed. However, if I have a lead, when I click on Social in that lead, I get details of my Twitter account and nothing else. I have the correct… --- ## [How to set an hourly sending limit](https://forum.mautic.org/t/how-to-set-an-hourly-sending-limit/3980)
**Author:** [@peterpan](https://forum.mautic.org/u/peterpan)\ **Replies:** 1\ **Last updated:** [May 25, 2016, 2:28pm UTC](https://forum.mautic.org/t/how-to-set-an-hourly-sending-limit/3980 "2016-05-25T14:28:15Z")
Hello all, My hosting provider has a 200 emails per hour limitation; I tried sending out 200 mails by filling in 200 in the send box, but apparently this doesn’t mean it is sending out 200 per timeframe. How can I l… --- ## [Basic Setup - HELP](https://forum.mautic.org/t/basic-setup-help/3822)
**Author:** [@mitch](https://forum.mautic.org/u/mitch)\ **Replies:** 3\ **Last updated:** [May 25, 2016, 2:13am UTC](https://forum.mautic.org/t/basic-setup-help/3822 "2016-05-25T02:13:56Z")
Hello Mautic Community. I just want to get basic setup to send some emails. I’m not having much luck. I have the Pro Account. I have a Google Gmail account with Google Apps for Business. We also have a MailChim… --- ## [Pixel added, but no tracking data coming in](https://forum.mautic.org/t/pixel-added-but-no-tracking-data-coming-in/3970)
**Author:** [@shoeshine](https://forum.mautic.org/u/shoeshine)\ **Replies:** 1\ **Last updated:** [May 24, 2016, 4:23pm UTC](https://forum.mautic.org/t/pixel-added-but-no-tracking-data-coming-in/3970 "2016-05-24T16:23:42Z")
The Problem There’s no data displaying in Mautic despite adding a tracking pixel to a site. What I’ve Done I’ve setup an install of Mautic on my InMotion Hosting server. I’ve added the following JS script to t… --- ## [OAuth1 - Integrity constraint violation](https://forum.mautic.org/t/oauth1-integrity-constraint-violation/3939)
**Author:** [@Georg](https://forum.mautic.org/u/Georg)\ **Replies:** 3\ **Last updated:** [May 24, 2016, 12:34pm UTC](https://forum.mautic.org/t/oauth1-integrity-constraint-violation/3939 "2016-05-24T12:34:42Z")
Hey I was trying to retrieve an access\_token by calling the Code: /oauth/v1/access\_token endpoint. Until this call everything went fine and as expected. I got the oauth\_token and oauth\_verifier and added them … --- ## [Form redirect issue in Cloud Server](https://forum.mautic.org/t/form-redirect-issue-in-cloud-server/3832)
**Author:** [@amarjol](https://forum.mautic.org/u/amarjol)\ **Replies:** 3\ **Last updated:** [May 24, 2016, 8:36am UTC](https://forum.mautic.org/t/form-redirect-issue-in-cloud-server/3832 "2016-05-24T08:36:23Z")
I transfer Mautic from shared server to cloud server and now after submit from. Its keep showing “Please wait” and never redirect to different URL. Here is error log in mautic admin panel Code: \[2016-05-20 09:02:… --- ## [Lead API not working in php](https://forum.mautic.org/t/lead-api-not-working-in-php/3937)
**Author:** [@bhaskar123](https://forum.mautic.org/u/bhaskar123)\ **Replies:** 2\ **Last updated:** [May 24, 2016, 6:22am UTC](https://forum.mautic.org/t/lead-api-not-working-in-php/3937 "2016-05-24T06:22:51Z")
From this link we have download api library files “https://github.com/mautic/api-library/tree/master/tests/Api” then again we copied the lead creation code from this link “https://developer.mautic.org/#leads” but no use … --- ## [JavaScript Tracking Pixel](https://forum.mautic.org/t/javascript-tracking-pixel/3764)
**Author:** [@iSarxa](https://forum.mautic.org/u/iSarxa)\ **Replies:** 2\ **Last updated:** [May 24, 2016, 4:47am UTC](https://forum.mautic.org/t/javascript-tracking-pixel/3764 "2016-05-24T04:47:17Z")
Hello guys i need some help with the new 1.4 release. Its possible to send the information, mt(‘send’, ‘pageview’,‘email’:‘email@etc.com’,‘firstname’:‘hello’); Javascript pixel with the same encode type like the old ver… --- ## [Unable to send email to 16 email addresses](https://forum.mautic.org/t/unable-to-send-email-to-16-email-addresses/3949)
**Author:** [@capriouser](https://forum.mautic.org/u/capriouser)\ **Replies:** 2\ **Last updated:** [May 23, 2016, 11:09pm UTC](https://forum.mautic.org/t/unable-to-send-email-to-16-email-addresses/3949 "2016-05-23T23:09:52Z")
Hi Sir, we having the problem of sending emails. Last times were fine. Now we’re unable to send to just 16 email addresses. Tried a few times and also login/logout again to no avail. See: http://take.ms/Fq8mM and h… --- ## [Issues after upgrading to 1.4](https://forum.mautic.org/t/issues-after-upgrading-to-1-4/3736)
**Author:** [@Miracle\_maker](https://forum.mautic.org/u/Miracle_maker)\ **Replies:** 14\ **Last updated:** [May 23, 2016, 8:36pm UTC](https://forum.mautic.org/t/issues-after-upgrading-to-1-4/3736 "2016-05-23T20:36:17Z")
Hey, I am experiencing the following issue after upgrading to 1.4 version from 1.2.3 version. I did delete the cache. It works on all sections but the Dashboard. It works when you go to contacts, or campa… [Previous page](https://forum.mautic.org/c/support/8.md?page=283) [Next page](https://forum.mautic.org/c/support/8.md?page=285)