# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=287 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 288 --- ## [add image, spinning wheel](https://forum.mautic.org/t/add-image-spinning-wheel/3664)
**Author:** [@balkee](https://forum.mautic.org/u/balkee)\ **Replies:** 1\ **Last updated:** [May 6, 2016, 5:20pm UTC](https://forum.mautic.org/t/add-image-spinning-wheel/3664 "2016-05-06T17:20:11Z")
I hate to bring this up again, but starting on a fresh new server on AWS, reinstalled apache, php, mysql and mautic (1.3.1) … all work great, except when I try to add an image to a landing page (click the image icon) t… --- ## [Mail send setting with gmail](https://forum.mautic.org/t/mail-send-setting-with-gmail/3656)
**Author:** [@gina](https://forum.mautic.org/u/gina)\ **Replies:** 2\ **Last updated:** [May 6, 2016, 6:49am UTC](https://forum.mautic.org/t/mail-send-setting-with-gmail/3656 "2016-05-06T06:49:19Z")
Hi, I am using gmail for the mail send setting, the connection i okay, but when comes to the sendtest email, it’s keep showing the message with Quote: Expected response code 250 but got code "535", with message "5… --- ## [Tracking Pixel: what field names to use](https://forum.mautic.org/t/tracking-pixel-what-field-names-to-use/3572)
**Author:** [@pdowd](https://forum.mautic.org/u/pdowd)\ **Replies:** 2\ **Last updated:** [May 6, 2016, 3:53am UTC](https://forum.mautic.org/t/tracking-pixel-what-field-names-to-use/3572 "2016-05-06T03:53:23Z")
Hi, I’m trying to update lead fields using the tracking pixel. It is passing the value to Mautic as they show in the anonymous visitors history, but they don’t populate the leads fields. I am passing firstname and e… --- ## [Mautic fails to send mail](https://forum.mautic.org/t/mautic-fails-to-send-mail/3660)
**Author:** [@arjon](https://forum.mautic.org/u/arjon)\ **Replies:** 3\ **Last updated:** [May 5, 2016, 7:28pm UTC](https://forum.mautic.org/t/mautic-fails-to-send-mail/3660 "2016-05-05T19:28:41Z")
Hi, I am running v.1.3.1 and it fails to send mail. First of all all files have www-data:www-data and the default permissions. When i run the cron commands manually i get permission errors. This could be because i run th… --- ## [encountering an error at line207](https://forum.mautic.org/t/encountering-an-error-at-line207/3652)
**Author:** [@gina](https://forum.mautic.org/u/gina)\ **Replies:** 3\ **Last updated:** [May 5, 2016, 6:43pm UTC](https://forum.mautic.org/t/encountering-an-error-at-line207/3652 "2016-05-05T18:43:57Z")
Hi , my Mautic suddently appear the issue with this and ask for contact with system administrator, anyone can help on this? Thank you. --- ## [Tracking is not](https://forum.mautic.org/t/tracking-is-not/3635)
**Author:** [@saikat](https://forum.mautic.org/u/saikat)\ **Replies:** 2\ **Last updated:** [May 5, 2016, 12:28pm UTC](https://forum.mautic.org/t/tracking-is-not/3635 "2016-05-05T12:28:14Z")
Hi, Tracking is not working for me. I have placed the following code on all the pages. \\
\\
\`… --- ## [Too Many Anonymous Leads](https://forum.mautic.org/t/too-many-anonymous-leads/3634)
**Author:** [@msmabare](https://forum.mautic.org/u/msmabare)\ **Replies:** 3\ **Last updated:** [May 5, 2016, 12:27pm UTC](https://forum.mautic.org/t/too-many-anonymous-leads/3634 "2016-05-05T12:27:09Z")
Hello All: I am a newbie and just installed Mautic yesterday. I have not integrated Mautic with my website. Just hosted it in the cloud via Bitnami. Pardon my ignorance but I see too many anonymous leads. When … --- ## [Mautic not sending email more than 100](https://forum.mautic.org/t/mautic-not-sending-email-more-than-100/3649)
**Author:** [@Anoop](https://forum.mautic.org/u/Anoop)\ **Replies:** 2\ **Last updated:** [May 5, 2016, 12:26pm UTC](https://forum.mautic.org/t/mautic-not-sending-email-more-than-100/3649 "2016-05-05T12:26:17Z")
I have configured mautic correctly and all of it’s functions are running smoothly. All the cron jobs have been scheduled as asked. But at one point I am having trouble, When I send Bulk email to say about 500 leads … --- ## [Campaign not working](https://forum.mautic.org/t/campaign-not-working/3651)
**Author:** [@daliya](https://forum.mautic.org/u/daliya)\ **Replies:** 2\ **Last updated:** [May 4, 2016, 12:17pm UTC](https://forum.mautic.org/t/campaign-not-working/3651 "2016-05-04T12:17:31Z")
Hi, I have issue with campaign triggering.I create a new cron job for the same and i got mail on every cron job execution But campaign not triggering. I will be grateful if i get a proper solution for this. T… --- ## [Unsubscribe](https://forum.mautic.org/t/unsubscribe/3642)
**Author:** [@balagopal](https://forum.mautic.org/u/balagopal)\ **Replies:** 1\ **Last updated:** [May 3, 2016, 9:17am UTC](https://forum.mautic.org/t/unsubscribe/3642 "2016-05-03T09:17:51Z")
Hi Help needed for newbie user. How can I add the above feature to an HTML email template. Thanks --- ## [Fails on installation with heroku](https://forum.mautic.org/t/fails-on-installation-with-heroku/3639)
**Author:** [@joshrefinery](https://forum.mautic.org/u/joshrefinery)\ **Replies:** 1\ **Last updated:** [May 2, 2016, 12:30pm UTC](https://forum.mautic.org/t/fails-on-installation-with-heroku/3639 "2016-05-02T12:30:48Z")
Hi, I am trying to install mautic on a heroku installation, and I am stuck on step 1. When it asks for the database information I put in the information from my ClearDB MySQL credentials, and select MySQL PDO as th… --- ## [mautic.ERROR: Fatal: Directive 'register\_long\_arrays' is deprecated in PHP 5.3](https://forum.mautic.org/t/mautic-error-fatal-directive-register-long-arrays-is-deprecated-in-php-5-3/3619)
**Author:** [@samsebas](https://forum.mautic.org/u/samsebas)\ **Replies:** 2\ **Last updated:** [May 2, 2016, 3:27am UTC](https://forum.mautic.org/t/mautic-error-fatal-directive-register-long-arrays-is-deprecated-in-php-5-3/3619 "2016-05-02T03:27:45Z")
Hi I have been trying to setup mautic for 2 days. First there was some problem with weblauncher which was sorted after contacting ipage ( my hosting provider). Then i had trouble connecting to DB which was again rectif… --- ## [Mautic API OAuth](https://forum.mautic.org/t/mautic-api-oauth/3560)
**Author:** [@mfuller](https://forum.mautic.org/u/mfuller)\ **Replies:** 4\ **Last updated:** [May 1, 2016, 2:28pm UTC](https://forum.mautic.org/t/mautic-api-oauth/3560 "2016-05-01T14:28:12Z")
Hi, I’m a little confused regarding the OAuth authentication, specifically the call $auth-\>accessTokenUpdated(). It never seems to return true. As a result I have make a call to $auth-\>getAccessTokenData(); and stor… --- ## [Help for Newbies](https://forum.mautic.org/t/help-for-newbies/3604)
**Author:** [@balagopal](https://forum.mautic.org/u/balagopal)\ **Replies:** 4\ **Last updated:** [April 30, 2016, 4:11am UTC](https://forum.mautic.org/t/help-for-newbies/3604 "2016-04-30T04:11:31Z")
I am a newbie to Mautic. I use the free hosted version at www.amritastore.mautic.com Step by Step Help wanted in creating Campaigns (incl saving them), inserting custom fields such as Dear \[first name\] etc… … --- ## [failing to send mails from mauntic](https://forum.mautic.org/t/failing-to-send-mails-from-mauntic/3588)
**Author:** [@avinash](https://forum.mautic.org/u/avinash)\ **Replies:** 2\ **Last updated:** [April 30, 2016, 4:08am UTC](https://forum.mautic.org/t/failing-to-send-mails-from-mauntic/3588 "2016-04-30T04:08:21Z")
hi guys have installed mautic few days back on a Ubuntu 14.4 server in our company. the problem we are facing is that when we try to send a test mail after making changes in email setting section every time we are get … --- ## [Amazon SES Bounce](https://forum.mautic.org/t/amazon-ses-bounce/3630)
**Author:** [@ECRConsultoria](https://forum.mautic.org/u/ECRConsultoria)\ **Replies:** 2\ **Last updated:** [April 30, 2016, 12:29am UTC](https://forum.mautic.org/t/amazon-ses-bounce/3630 "2016-04-30T00:29:16Z")
Hi Michael Could you share how di you solve bounce amazon ses problem with mautic? --- ## [How to track vistors from Twitter?](https://forum.mautic.org/t/how-to-track-vistors-from-twitter/3586)
**Author:** [@Elles](https://forum.mautic.org/u/Elles)\ **Replies:** 5\ **Last updated:** [April 29, 2016, 8:08pm UTC](https://forum.mautic.org/t/how-to-track-vistors-from-twitter/3586 "2016-04-29T20:08:09Z")
Hi, how can I track Twitter visitors? When I add a tweet to my timeline with a link to the website I don’t see it on the dashboard that this lead comes from the twitter platform. Only the URL is given. I do see it when… --- ## [Can you help me with this issue that you had in the past?](https://forum.mautic.org/t/can-you-help-me-with-this-issue-that-you-had-in-the-past/3627)
**Author:** [@Bogdan](https://forum.mautic.org/u/Bogdan)\ **Replies:** 1\ **Last updated:** [April 29, 2016, 5:52pm UTC](https://forum.mautic.org/t/can-you-help-me-with-this-issue-that-you-had-in-the-past/3627 "2016-04-29T17:52:07Z")
Hi “Wootme” I am sending this PM to you related to a post of yours in the forum (this one) The idea is that i have the same problem - I also create a video explaining the problem … and I can’t understand the… --- ## [Mandrill Now An Add-On For Mailchimp](https://forum.mautic.org/t/mandrill-now-an-add-on-for-mailchimp/3624)
**Author:** [@SolutionsByCarson](https://forum.mautic.org/u/SolutionsByCarson)\ **Replies:** 2\ **Last updated:** [April 28, 2016, 4:01pm UTC](https://forum.mautic.org/t/mandrill-now-an-add-on-for-mailchimp/3624 "2016-04-28T16:01:28Z")
I was logging into Mandrill this morning to verify a new domain for configuring Mautic Email, when I noticed the announcement on their homepage. “On April 27, Mandrill became a paid MailChimp add-on. Sending for any… --- ## [Mautic Sendgrid Configuration Error](https://forum.mautic.org/t/mautic-sendgrid-configuration-error/3623)
**Author:** [@venkatesham](https://forum.mautic.org/u/venkatesham)\ **Replies:** 1\ **Last updated:** [April 28, 2016, 2:14pm UTC](https://forum.mautic.org/t/mautic-sendgrid-configuration-error/3623 "2016-04-28T14:14:42Z")
Hi friend, I have been trying to setup SENDGRID with MAUTIC and it is not working. This is my third installation and still having the same problem. Can any help me here, this is really very urgent. Here the Mautic C… --- ## [API Oauth Issues - Headers Already Sent](https://forum.mautic.org/t/api-oauth-issues-headers-already-sent/3618)
**Author:** [@justlevine](https://forum.mautic.org/u/justlevine)\ **Replies:** 2\ **Last updated:** [April 28, 2016, 12:34pm UTC](https://forum.mautic.org/t/api-oauth-issues-headers-already-sent/3618 "2016-04-28T12:34:40Z")
Hey, trying to pass my OAuth2 variables to the API library, and I keep on getting the following error: Code: Warning: Cannot modify header information - headers already sent by (output started at ...wp-includesscript-l… --- ## [List emails not publishing](https://forum.mautic.org/t/list-emails-not-publishing/3617)
**Author:** [@williajjc](https://forum.mautic.org/u/williajjc)\ **Replies:** 2\ **Last updated:** [April 28, 2016, 1:27am UTC](https://forum.mautic.org/t/list-emails-not-publishing/3617 "2016-04-28T01:27:34Z")
Hi. I’ve created a list which captures leads. I’ve tested this and it does indeed successfully capture and list the leads. The lead is generated from a form on my website. When a user requests a demo, the lead must be ca… --- ## [Cannot schedule email](https://forum.mautic.org/t/cannot-schedule-email/3616)
**Author:** [@tudragon](https://forum.mautic.org/u/tudragon)\ **Replies:** 1\ **Last updated:** [April 27, 2016, 5:57pm UTC](https://forum.mautic.org/t/cannot-schedule-email/3616 "2016-04-27T17:57:00Z")
Yesterday, I could schedule list emails without any problem, but this feature seemed to break down 2~3 hours ago. When I can not schedule list emails anymore. When I click on send, the “Schedule \[email name\]” window… --- ## [Smart Lists always empty (no leads)](https://forum.mautic.org/t/smart-lists-always-empty-no-leads/2645)
**Author:** [@rangeva](https://forum.mautic.org/u/rangeva)\ **Replies:** 11\ **Last updated:** [April 27, 2016, 4:10pm UTC](https://forum.mautic.org/t/smart-lists-always-empty-no-leads/2645 "2016-04-27T16:10:57Z")
Hi, I’m trying to create a smart list to create a campaign, but when I create a list and try to filter it (by any filter), the list is empty - am I doing something wrong? I’m running v1.2.2 Any help would be … --- ## [Error after Installation on Ubuntu](https://forum.mautic.org/t/error-after-installation-on-ubuntu/3612)
**Author:** [@venkatesham](https://forum.mautic.org/u/venkatesham)\ **Replies:** 1\ **Last updated:** [April 27, 2016, 2:34pm UTC](https://forum.mautic.org/t/error-after-installation-on-ubuntu/3612 "2016-04-27T14:34:19Z")
Hi, I have installed MAUTIC on Ubuntu 15.10 + Apache + Wordpress + MYSQL After installing MAUTIC i am getting this below given error Database connection error (code #1045) Please help me. Warm Re… --- ## [Mautic not in root dir?](https://forum.mautic.org/t/mautic-not-in-root-dir/2236)
**Author:** [@sellout](https://forum.mautic.org/u/sellout)\ **Replies:** 3\ **Last updated:** [April 27, 2016, 2:24pm UTC](https://forum.mautic.org/t/mautic-not-in-root-dir/2236 "2016-04-27T14:24:08Z")
Hi There, Super new to Mautic Self Hosted, but having been priced out of HubSpot + Marketo, I was more than pleasantly surprised to find Mautic… in fact, it’s pretty amazing! I have 2 questions which I’d be sup… --- ## [URGENT HELP: How to avoid mautic to send more upcoming email](https://forum.mautic.org/t/urgent-help-how-to-avoid-mautic-to-send-more-upcoming-email/3609)
**Author:** [@Salvofan](https://forum.mautic.org/u/Salvofan)\ **Replies:** 2\ **Last updated:** [April 27, 2016, 1:39pm UTC](https://forum.mautic.org/t/urgent-help-how-to-avoid-mautic-to-send-more-upcoming-email/3609 "2016-04-27T13:39:29Z")
Hi, by mistake, a campaign was published while pointing a wrong list and some emails have been sent. Then, as per campaign expectation, the second email of such campaign have been triggered and prepared to be sent, so … --- ## [problem with receive leads mail](https://forum.mautic.org/t/problem-with-receive-leads-mail/3610)
**Author:** [@toshiba001](https://forum.mautic.org/u/toshiba001)\ **Replies:** 1\ **Last updated:** [April 27, 2016, 11:06am UTC](https://forum.mautic.org/t/problem-with-receive-leads-mail/3610 "2016-04-27T11:06:59Z")
Hi, i can send mail to leads but then whey they reply to it i dont receive it in crm and only i got it in my mail service. its important to send and receive mail in crm. pls help me thx --- ## [Saving edited campaing error](https://forum.mautic.org/t/saving-edited-campaing-error/3606)
**Author:** [@Salvofan](https://forum.mautic.org/u/Salvofan)\ **Replies:** 1\ **Last updated:** [April 27, 2016, 9:12am UTC](https://forum.mautic.org/t/saving-edited-campaing-error/3606 "2016-04-27T09:12:17Z")
Hi, I have a pretty bad error that happens sometimes. When a user (not admin) edit a campaign sometimes he gets this error and all events that have been deleted are still there (in upper left corner when opening the bu… --- ## [Duplicating a campaign](https://forum.mautic.org/t/duplicating-a-campaign/3574)
**Author:** [@rawix](https://forum.mautic.org/u/rawix)\ **Replies:** 4\ **Last updated:** [April 27, 2016, 4:51am UTC](https://forum.mautic.org/t/duplicating-a-campaign/3574 "2016-04-27T04:51:44Z")
Hello, Copying a campaign causes a problem. Steps to reproduce: Copy a campaign Don’t change anything in the new one (except a name of the campaign) Save the campaign Edit the campaign and visit a builder - th… [Previous page](https://forum.mautic.org/c/support/8.md?page=286) [Next page](https://forum.mautic.org/c/support/8.md?page=288)