# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=292 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 293 --- ## [Lead - Social Media not working](https://forum.mautic.org/t/lead-social-media-not-working/5698)
**Author:** [@ECRConsultoria](https://forum.mautic.org/u/ECRConsultoria)\ **Replies:** 1\ **Last updated:** [March 22, 2016, 1:10pm UTC](https://forum.mautic.org/t/lead-social-media-not-working/5698 "2016-03-22T13:10:58Z")
Hi there Congrats for Mautic! Excelent tool! Could you help me to make social media work? I already have all plugins well configured (FB, Twiiter, Google +), but I get no data when i click Lead, Social tab. Check … --- ## [mail campaigns not working](https://forum.mautic.org/t/mail-campaigns-not-working/5697)
**Author:** [@jothi](https://forum.mautic.org/u/jothi)\ **Replies:** 1\ **Last updated:** [March 22, 2016, 11:29am UTC](https://forum.mautic.org/t/mail-campaigns-not-working/5697 "2016-03-22T11:29:22Z")
my error log showing this one mautic.ERROR: PDOException: could not find driver (uncaught exception) at /opt/lampp/htdocs/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php line 40 while running … --- ## [problem sending emails](https://forum.mautic.org/t/problem-sending-emails/5696)
**Author:** [@ericprebin](https://forum.mautic.org/u/ericprebin)\ **Replies:** 1\ **Last updated:** [March 22, 2016, 9:44am UTC](https://forum.mautic.org/t/problem-sending-emails/5696 "2016-03-22T09:44:54Z")
I installed a server version at 1 & 1 this side everything is ok. When I send emails in the email section I have an error message “MyMessage” was sent but with some failures. 0 sent 3 failure " Is there a setting… --- ## [Install Fatal Error](https://forum.mautic.org/t/install-fatal-error/5665)
**Author:** [@Dominique](https://forum.mautic.org/u/Dominique)\ **Replies:** 5\ **Last updated:** [March 21, 2016, 7:00pm UTC](https://forum.mautic.org/t/install-fatal-error/5665 "2016-03-21T19:00:29Z")
Hi all, When I try to install Mautic on my mutual host, i’ve got this message at the end : Fatal error: Call to undefined function MauticCoreBundleHelperopcache\_invalidate() in /home/imaginerqo/www/mautic/app/b… --- ## [Leads not removed from list when condition no longer met](https://forum.mautic.org/t/leads-not-removed-from-list-when-condition-no-longer-met/5686)
**Author:** [@justinroffmarsh](https://forum.mautic.org/u/justinroffmarsh)\ **Replies:** 1\ **Last updated:** [March 21, 2016, 5:35pm UTC](https://forum.mautic.org/t/leads-not-removed-from-list-when-condition-no-longer-met/5686 "2016-03-21T17:35:39Z")
I have set up a list filter so that leads are added to a list when they have a specific tag. This works. But, when a campaign removes that tag from the leads, the leads remain in the list. Shouldn’t they disap… --- ## [Submit form stuck at "please wait"](https://forum.mautic.org/t/submit-form-stuck-at-please-wait/2582)
**Author:** [@ChrisMorley](https://forum.mautic.org/u/ChrisMorley)\ **Replies:** 14\ **Last updated:** [April 8, 2016, 1:18pm UTC](https://forum.mautic.org/t/submit-form-stuck-at-please-wait/2582 "2016-04-08T13:18:59Z")
Hey guys, desperate for a fix here. You can see the form here: http://www.austexsprinklers.com/contact Any ideas? --- ## [Modify Form Fields](https://forum.mautic.org/t/modify-form-fields/5683)
**Author:** [@soteha](https://forum.mautic.org/u/soteha)\ **Replies:** 1\ **Last updated:** [March 21, 2016, 11:24am UTC](https://forum.mautic.org/t/modify-form-fields/5683 "2016-03-21T11:24:26Z")
Hi all, Is there a way (php, html or css) to create a form that has fields one beside other like for example: Name … Surname and then after that on bottom Email? We have tried using css without success i think main… --- ## [Help on user login event](https://forum.mautic.org/t/help-on-user-login-event/5682)
**Author:** [@teguhlexul](https://forum.mautic.org/u/teguhlexul)\ **Replies:** 2\ **Last updated:** [March 21, 2016, 11:00am UTC](https://forum.mautic.org/t/help-on-user-login-event/5682 "2016-03-21T11:00:58Z")
I try to extend mautic function with user login event and I got error message. Fatal error: Class ‘MauticCoreBundleEventListenerLoginEvent’ not found in …/app/bundles/CoreBundle/EventListener/CoreSubscriber.php on l… --- ## [Social Media Campaigns](https://forum.mautic.org/t/social-media-campaigns/5681)
**Author:** [@awithers](https://forum.mautic.org/u/awithers)\ **Replies:** 1\ **Last updated:** [March 21, 2016, 2:21am UTC](https://forum.mautic.org/t/social-media-campaigns/5681 "2016-03-21T02:21:17Z")
I’m wanting to use Mautic specifically to do establish multiple social campaigns targeting specific social media users where an AB scenario is deployed based on their interaction with the asset. Mautic seems to be driven… --- ## [Website & Assets](https://forum.mautic.org/t/website-assets/5680)
**Author:** [@awithers](https://forum.mautic.org/u/awithers)\ **Replies:** 4\ **Last updated:** [March 21, 2016, 2:09am UTC](https://forum.mautic.org/t/website-assets/5680 "2016-03-21T02:09:01Z")
Can I run Mautic through a generic website like Weebly or SquareSpace or do I have to run the software separate from the website? Oh, and if they have to be run separate, how do I upload the assets to the Mautic software… --- ## [Can't get anonymous leads data](https://forum.mautic.org/t/cant-get-anonymous-leads-data/5673)
**Author:** [@dragonauta](https://forum.mautic.org/u/dragonauta)\ **Replies:** 2\ **Last updated:** [March 20, 2016, 2:48pm UTC](https://forum.mautic.org/t/cant-get-anonymous-leads-data/5673 "2016-03-20T14:48:02Z")
Hi, I’m trying to implement Mautic for myself (for my business) I’ve installed it on my own server at my office I created mtracking pixel and uploaded to my mautic server as per documentation. Also I installed w… --- ## [Lead Source Referrer](https://forum.mautic.org/t/lead-source-referrer/5658)
**Author:** [@tiagosimoes](https://forum.mautic.org/u/tiagosimoes)\ **Replies:** 5\ **Last updated:** [March 20, 2016, 12:38pm UTC](https://forum.mautic.org/t/lead-source-referrer/5658 "2016-03-20T12:38:25Z")
Hi Guys! I was a aWeber customer and used a great feature that allow me to track the lead referrer url by some simples parameters, so i can see where the lead is comming from. For exemple, i used something like: ht… --- ## [Dica sobre o Mautic](https://forum.mautic.org/t/dica-sobre-o-mautic/5666)
**Author:** [@tiagosimoes](https://forum.mautic.org/u/tiagosimoes)\ **Replies:** 1\ **Last updated:** [March 18, 2016, 9:08pm UTC](https://forum.mautic.org/t/dica-sobre-o-mautic/5666 "2016-03-18T21:08:12Z")
Oi Filipe, Tudo joia? Vi que você é brasileiro e gostaria de saber se, por gentileza, pode me ajudar com uma função do Mautic. No tópico que dica que você criou sobre a origem do lead, não estou conseguindo de jeit… --- ## [php5.4](https://forum.mautic.org/t/php5-4/5664)
**Author:** [@balkee](https://forum.mautic.org/u/balkee)\ **Replies:** 3\ **Last updated:** [March 18, 2016, 3:19pm UTC](https://forum.mautic.org/t/php5-4/5664 "2016-03-18T15:19:11Z")
Will mautic run on php54? I have other apps that require php54, running mautic 1.24 on the same server; wanted to check before upgrading. --- ## [A/B testing emails to leadlist](https://forum.mautic.org/t/a-b-testing-emails-to-leadlist/5660)
**Author:** [@dailybits](https://forum.mautic.org/u/dailybits)\ **Replies:** 1\ **Last updated:** [March 18, 2016, 10:40am UTC](https://forum.mautic.org/t/a-b-testing-emails-to-leadlist/5660 "2016-03-18T10:40:50Z")
I sent out a newsletter to a leadlist with 600 subscribers. The A/B testing part is still worrying me: How can I report on the winner? I configured the variant with a traffic weight of 50, however that variant wa… --- ## [How to handle "out of office" bounced mails](https://forum.mautic.org/t/how-to-handle-out-of-office-bounced-mails/5657)
**Author:** [@ivgaston](https://forum.mautic.org/u/ivgaston)\ **Replies:** 1\ **Last updated:** [March 17, 2016, 4:59pm UTC](https://forum.mautic.org/t/how-to-handle-out-of-office-bounced-mails/5657 "2016-03-17T16:59:33Z")
I have a campaign which will send 33000 mails. All works fine, but I got 900 »Out of office« replies which will handled as »Do not contact«. Is the reason the bounce management? How to deal with such mails? How can I avo… --- ## [Integrate Mautc to Joomla! RSDirectory](https://forum.mautic.org/t/integrate-mautc-to-joomla-rsdirectory/5654)
**Author:** [@iamjoross](https://forum.mautic.org/u/iamjoross)\ **Replies:** 1\ **Last updated:** [March 17, 2016, 2:32pm UTC](https://forum.mautic.org/t/integrate-mautc-to-joomla-rsdirectory/5654 "2016-03-17T14:32:45Z")
Good day! I want to integrate the powers of mautic to a component of Jooma called RSDirectory. I just dont know where to start. Help please --- ## [Emails not queued](https://forum.mautic.org/t/emails-not-queued/5650)
**Author:** [@startfinance](https://forum.mautic.org/u/startfinance)\ **Replies:** 3\ **Last updated:** [March 17, 2016, 5:07am UTC](https://forum.mautic.org/t/emails-not-queued/5650 "2016-03-17T05:07:49Z")
Hi everyone. I have configured Mautic to Queue emails. I then set a cron job that runs every minute: Quote: \*/1 \* \* \* \* /usr/bin/php /home/marketing/public\_html/app/console mautic:email:process --env=prod … --- ## [Error php](https://forum.mautic.org/t/error-php/5642)
**Author:** [@soporte](https://forum.mautic.org/u/soporte)\ **Replies:** 2\ **Last updated:** [March 16, 2016, 1:04pm UTC](https://forum.mautic.org/t/error-php/5642 "2016-03-16T13:04:36Z")
Hi everyone, I need help. I can’t into to Landing Page, this page not work. I have this error: mautic.WARNING: PHP Warning: require(/opt/bitnami/apps/mautic/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticCate… --- ## [Back up Mautic?](https://forum.mautic.org/t/back-up-mautic/5778)
**Author:** [@johannesd83](https://forum.mautic.org/u/johannesd83)\ **Replies:** 1\ **Last updated:** [March 15, 2016, 7:34pm UTC](https://forum.mautic.org/t/back-up-mautic/5778 "2016-03-15T19:34:10Z")
Hey guys, did a bit of searching but haven’t found anything just. We’re encountering a few bugs on our mautic installation and want to wipe it clean & reinstall. To do that though, I’m looking for the possibility to… --- ## [Internal Server Error after update](https://forum.mautic.org/t/internal-server-error-after-update/5775)
**Author:** [@welfordian](https://forum.mautic.org/u/welfordian)\ **Replies:** 1\ **Last updated:** [March 15, 2016, 2:42pm UTC](https://forum.mautic.org/t/internal-server-error-after-update/5775 "2016-03-15T14:42:59Z")
Hi, After the latest update I am unable to access my Mautic installation. Message returned is “Site is offline”. Clearing the cache folder allowed the site to eventually load, however, the “Site is offline” i… --- ## [Hidden areas within Landing pages show after update](https://forum.mautic.org/t/hidden-areas-within-landing-pages-show-after-update/5772)
**Author:** [@rodfernand](https://forum.mautic.org/u/rodfernand)\ **Replies:** 1\ **Last updated:** [March 15, 2016, 4:58am UTC](https://forum.mautic.org/t/hidden-areas-within-landing-pages-show-after-update/5772 "2016-03-15T04:58:25Z")
Hello, We’ve created a few landing page themes. Unfortunately, after the Mautic update to 1.3.0, the hidden areas (areas that have no content) of the landing page are showing. Here’s a link to one of our landin… --- ## [Email unpublished, unavailable to be sent after update](https://forum.mautic.org/t/email-unpublished-unavailable-to-be-sent-after-update/5768)
**Author:** [@brianc](https://forum.mautic.org/u/brianc)\ **Replies:** 1\ **Last updated:** [March 15, 2016, 3:40am UTC](https://forum.mautic.org/t/email-unpublished-unavailable-to-be-sent-after-update/5768 "2016-03-15T03:40:11Z")
For some reason i can not make my email published or available to be sent after the last update, it is in a grey color, im not sure what is happening, im sure im doing something stupid http://snag.gy/RxTOV.jpg … --- ## [Site Offline](https://forum.mautic.org/t/site-offline/5754)
**Author:** [@Jamtibaes](https://forum.mautic.org/u/Jamtibaes)\ **Replies:** 4\ **Last updated:** [March 15, 2016, 2:58am UTC](https://forum.mautic.org/t/site-offline/5754 "2016-03-15T02:58:04Z")
When i finished the installation this message prompt: The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator. Looking the error\_log inside t… --- ## [\\](https://forum.mautic.org/t/title-title/2680)
**Author:** [@Mhamad.canaan](https://forum.mautic.org/u/Mhamad.canaan)\ **Replies:** 5\ **Last updated:** [March 15, 2016, 12:53am UTC](https://forum.mautic.org/t/title-title/2680 "2016-03-15T00:53:59Z")
Hi Everyone, Im having this one small issue, I wanted to add some characters with Mautic title in the , so i adjusted the codes in the UserBundle and CoreBundle, but I guess that was not enough. because In the Login… --- ## [Unsubscribe ONLY from drip campaign](https://forum.mautic.org/t/unsubscribe-only-from-drip-campaign/5760)
**Author:** [@justinroffmarsh](https://forum.mautic.org/u/justinroffmarsh)\ **Replies:** 3\ **Last updated:** [March 14, 2016, 9:53pm UTC](https://forum.mautic.org/t/unsubscribe-only-from-drip-campaign/5760 "2016-03-14T21:53:30Z")
I want to give people the ability to unsubscribe from an automated email sequence (drip campaign). It looks like I can do this by subscribing people to a second campaign at the same time they sign up for the drip ca… --- ## [Unsubscribe Footer Not Working](https://forum.mautic.org/t/unsubscribe-footer-not-working/5765)
**Author:** [@rigelme10](https://forum.mautic.org/u/rigelme10)\ **Replies:** 1\ **Last updated:** [March 14, 2016, 6:04pm UTC](https://forum.mautic.org/t/unsubscribe-footer-not-working/5765 "2016-03-14T18:04:56Z")
The unsubscribe footer for our emails is not working. We are hosting the service at mautic - not sure if that is relevant or not. In any case, when a lead clicks on the “unsubscribe” link, they are not removed from our e… --- ## [Campaign events disappear](https://forum.mautic.org/t/campaign-events-disappear/5764)
**Author:** [@toongeneral](https://forum.mautic.org/u/toongeneral)\ **Replies:** 3\ **Last updated:** [March 14, 2016, 5:19pm UTC](https://forum.mautic.org/t/campaign-events-disappear/5764 "2016-03-14T17:19:04Z")
Good morning, We have a problem with a self-hosted version of Mautic, v.1.2.4. We have a campaign (several with the same problem in fact, but I’ll focus on one example) based on a smart list source. The campaig… --- ## [Persistent Error Logs](https://forum.mautic.org/t/persistent-error-logs/5761)
**Author:** [@mike.rtb](https://forum.mautic.org/u/mike.rtb)\ **Replies:** 1\ **Last updated:** [March 14, 2016, 8:49am UTC](https://forum.mautic.org/t/persistent-error-logs/5761 "2016-03-14T08:49:01Z")
Hi, I’ve installed self-hosted mautic instance 3 times already on versions 1.2.3,1.2.4 and now 1.3.0 since I can’t update campaigns and save the changes once started. I can’t also update some emails to be sent becau… --- ## [new lead via E-Mail?](https://forum.mautic.org/t/new-lead-via-e-mail/5751)
**Author:** [@olafdammann](https://forum.mautic.org/u/olafdammann)\ **Replies:** 1\ **Last updated:** [March 13, 2016, 3:08pm UTC](https://forum.mautic.org/t/new-lead-via-e-mail/5751 "2016-03-13T15:08:16Z")
Is it possible to add a new lead via E-Mail? simple mail to the monitored mailbox, so the senders-address will be taken as the lead and the usual workfrows take over? Thanks OLAF [Previous page](https://forum.mautic.org/c/support/8.md?page=291) [Next page](https://forum.mautic.org/c/support/8.md?page=293)