# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=298 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 299 --- ## [Update campaign?](https://forum.mautic.org/t/update-campaign/3315)
**Author:** [@igalic](https://forum.mautic.org/u/igalic)\ **Replies:** 2\ **Last updated:** [January 27, 2016, 8:14am UTC](https://forum.mautic.org/t/update-campaign/3315 "2016-01-27T08:14:18Z")
Hi, I just started using Mautic and I’ve already made a few mess-ups So, I created a campaign, and added one email to it - let’s call it AR01. I made it so that emails get sent as the contacts are added to a l… --- ## [Proper cron job setup for GoDaddy](https://forum.mautic.org/t/proper-cron-job-setup-for-godaddy/1469)
**Author:** [@ChrisMorley](https://forum.mautic.org/u/ChrisMorley)\ **Replies:** 5\ **Last updated:** [January 26, 2016, 2:59pm UTC](https://forum.mautic.org/t/proper-cron-job-setup-for-godaddy/1469 "2016-01-26T14:59:42Z")
I’m on GoDaddy shared hosting. I’ve tried all sorts of formats but keep getting this: Could not open input file: /xxx/public\_html/mautic/app/console mautic:email:process --env=prod Could someone tell me the appropri… --- ## [Godaddy hosting?](https://forum.mautic.org/t/godaddy-hosting/3285)
**Author:** [@ChrisP](https://forum.mautic.org/u/ChrisP)\ **Replies:** 3\ **Last updated:** [January 26, 2016, 12:14pm UTC](https://forum.mautic.org/t/godaddy-hosting/3285 "2016-01-26T12:14:19Z")
Hi- anyone assist with this- what went wrong during the FTP transfer to godaddy Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 1048576 bytes) in \[FILEPATH\]/1.2.3/app/bootstrap.php.cache o… --- ## [Problem after upgrade: The site is currently offline due to encountering an error](https://forum.mautic.org/t/problem-after-upgrade-the-site-is-currently-offline-due-to-encountering-an-error/2347)
**Author:** [@edudesouza](https://forum.mautic.org/u/edudesouza)\ **Replies:** 16\ **Last updated:** [January 26, 2016, 5:50am UTC](https://forum.mautic.org/t/problem-after-upgrade-the-site-is-currently-offline-due-to-encountering-an-error/2347 "2016-01-26T05:50:51Z")
Hi there, below follow all steps I did I did the automatic update; It stopped in the last step; I followed John Linhart post, step: I don’t have SSH access Everything seems fine, but nothing works … It i… --- ## [Changed Mautic URL - have an unwritable folder now](https://forum.mautic.org/t/changed-mautic-url-have-an-unwritable-folder-now/3308)
**Author:** [@rodfernand](https://forum.mautic.org/u/rodfernand)\ **Replies:** 3\ **Last updated:** [January 26, 2016, 3:58am UTC](https://forum.mautic.org/t/changed-mautic-url-have-an-unwritable-folder-now/3308 "2016-01-26T03:58:52Z")
Hello there folks, I recently changed the name of the folder where Mautic is installed. I managed to get everything back without a hitch, but the media folder is not writable. Please see attached image. Any i… --- ## [Better to download Mautic or use the self hosted?](https://forum.mautic.org/t/better-to-download-mautic-or-use-the-self-hosted/3233)
**Author:** [@janisrae](https://forum.mautic.org/u/janisrae)\ **Replies:** 8\ **Last updated:** [January 26, 2016, 12:52am UTC](https://forum.mautic.org/t/better-to-download-mautic-or-use-the-self-hosted/3233 "2016-01-26T00:52:34Z")
Just curious to know the difference between the free hosted version of Mautic or the download version to put on my own server. Does Mautic use a lot of resources if I should put it on my server? Don’t want to create any … --- ## [Emails not sending](https://forum.mautic.org/t/emails-not-sending/3292)
**Author:** [@eiwstar](https://forum.mautic.org/u/eiwstar)\ **Replies:** 3\ **Last updated:** [January 25, 2016, 7:48pm UTC](https://forum.mautic.org/t/emails-not-sending/3292 "2016-01-25T19:48:53Z")
Hi, I have a form on my website and when submitted it adds the lead but does not send the email. I’ve read through the forum questions that are similar, checked my campaign and I just can’t see what’s wrong. Sending… --- ## [Need major help!](https://forum.mautic.org/t/need-major-help/3304)
**Author:** [@rodfernand](https://forum.mautic.org/u/rodfernand)\ **Replies:** 3\ **Last updated:** [January 25, 2016, 4:36pm UTC](https://forum.mautic.org/t/need-major-help/3304 "2016-01-25T16:36:35Z")
Hello @escopecz I need help integrating Mautic with a custom app I built. Here’s some background: I hired \[@\]jjosephs to build a middleware (called VetConnector) that helps me sync information from a .csv … --- ## [About Form Fields](https://forum.mautic.org/t/about-form-fields/3296)
**Author:** [@msimko](https://forum.mautic.org/u/msimko)\ **Replies:** 2\ **Last updated:** [January 25, 2016, 12:28pm UTC](https://forum.mautic.org/t/about-form-fields/3296 "2016-01-25T12:28:42Z")
I created two fields in two forms. One is a checkbox group and the other is a radio button group. But I never created matching fields in the field manager. So it doesn’t look like when I submit test entries, th… --- ## [Mixed Content over HTTP on a HTTPS page](https://forum.mautic.org/t/mixed-content-over-http-on-a-https-page/3300)
**Author:** [@knowrick](https://forum.mautic.org/u/knowrick)\ **Replies:** 2\ **Last updated:** [January 25, 2016, 12:08am UTC](https://forum.mautic.org/t/mixed-content-over-http-on-a-https-page/3300 "2016-01-25T00:08:44Z")
I have my HTTPS setup working correctly. Some how this script. https://github.com/mautic/mautic/blob/0f9e8a7221f3e107ba6845a6fca58bcd257e6fd0/app/bundles/FormBundle/Views/Builder/script.html.php Is inserti… --- ## [Installation on Linux not running](https://forum.mautic.org/t/installation-on-linux-not-running/3278)
**Author:** [@cocovan](https://forum.mautic.org/u/cocovan)\ **Replies:** 4\ **Last updated:** [January 24, 2016, 8:30pm UTC](https://forum.mautic.org/t/installation-on-linux-not-running/3278 "2016-01-24T20:30:39Z")
Hi there, I’m installing Mautic onto CentOS 6.5 server with XAMPP as the platform. I’ve copied over the latest ZIP from GitHub, installed Composer, ran the “composer install” command and when I navigate to the root … --- ## [Newbie question about custom dev](https://forum.mautic.org/t/newbie-question-about-custom-dev/3294)
**Author:** [@altomarketing](https://forum.mautic.org/u/altomarketing)\ **Replies:** 1\ **Last updated:** [January 23, 2016, 3:30pm UTC](https://forum.mautic.org/t/newbie-question-about-custom-dev/3294 "2016-01-23T15:30:23Z")
hi ! Sorry about if im in a mistake, i need to develope a webhook point for Facebook Leads, can you quote me this addon or suggest me how to get a dev for it ? https://www.mautic.org/community/index.php/2596-about-f… --- ## [mailchimp to mautic](https://forum.mautic.org/t/mailchimp-to-mautic/3290)
**Author:** [@Clombard05](https://forum.mautic.org/u/Clombard05)\ **Replies:** 6\ **Last updated:** [January 23, 2016, 8:09am UTC](https://forum.mautic.org/t/mailchimp-to-mautic/3290 "2016-01-23T08:09:49Z")
Can you please help me with my mailchimp to mautic zap ? I have just about tried everything. When i test the zap - i get 400 bad request for “creating a lead” in mautic. If i change the action to “add to list” - i… --- ## [mailchimp to mautic](https://forum.mautic.org/t/mailchimp-to-mautic/3291)
**Author:** [@Clombard05](https://forum.mautic.org/u/Clombard05)\ **Replies:** 1\ **Last updated:** [January 23, 2016, 1:17am UTC](https://forum.mautic.org/t/mailchimp-to-mautic/3291 "2016-01-23T01:17:33Z")
I am very frustrated with this zap. i am trying to add a lead to a list in mautic. my accounts apparently both work as i test them. the test case that is presented does not work. i have executed the new invite. … --- ## [404 page](https://forum.mautic.org/t/404-page/3281)
**Author:** [@eiwstar](https://forum.mautic.org/u/eiwstar)\ **Replies:** 3\ **Last updated:** [January 22, 2016, 9:52pm UTC](https://forum.mautic.org/t/404-page/3281 "2016-01-22T21:52:23Z")
Hi, I’m working on my first installation of Mautic so definitely newbie questions to come: finally got the Send Example email to send to me but when I click on: “Having trouble reading this email? Click here.” it ta… --- ## [Problem with FontAwesome after update](https://forum.mautic.org/t/problem-with-fontawesome-after-update/3251)
**Author:** [@jbo](https://forum.mautic.org/u/jbo)\ **Replies:** 9\ **Last updated:** [January 22, 2016, 7:22pm UTC](https://forum.mautic.org/t/problem-with-fontawesome-after-update/3251 "2016-01-22T19:22:29Z")
Hello, I have recently update Mautic through the app. After a successful update process, i notice all icons have blow away: http://imgur.com/3Obkb1X I guess it could be a permission issue. It is quite … --- ## [Error Log - newrelic](https://forum.mautic.org/t/error-log-newrelic/3283)
**Author:** [@Svet\_Zitrka](https://forum.mautic.org/u/Svet_Zitrka)\ **Replies:** 2\ **Last updated:** [January 22, 2016, 3:05pm UTC](https://forum.mautic.org/t/error-log-newrelic/3283 "2016-01-22T15:05:20Z")
the log error message appeared to me. Have you had anyone was repeated? Code: \[2016-01-22 14:40:13\] mautic.ERROR: Fatal: Module 'newrelic' already loaded - in file Unknown - at line 0 \[\] \[\] \[2016-01-22 14:40:53\] mautic… --- ## [Avatar image on dashboard is not accessible after install of mautic](https://forum.mautic.org/t/avatar-image-on-dashboard-is-not-accessible-after-install-of-mautic/2478)
**Author:** [@3d-druckzentrum-ruhr](https://forum.mautic.org/u/3d-druckzentrum-ruhr)\ **Replies:** 4\ **Last updated:** [January 22, 2016, 2:40pm UTC](https://forum.mautic.org/t/avatar-image-on-dashboard-is-not-accessible-after-install-of-mautic/2478 "2016-01-22T14:40:55Z")
After a fresh install of mautic 1.2.0, the avatar image results in an broken link. The istallation is on a subdomain like mautic.example.com the image: /media/images/avatar.png is there. but the folowing hap… --- ## [Kompl. nastavení](https://forum.mautic.org/t/kompl-nastaveni/3270)
**Author:** [@Martin](https://forum.mautic.org/u/Martin)\ **Replies:** 15\ **Last updated:** [January 21, 2016, 1:16pm UTC](https://forum.mautic.org/t/kompl-nastaveni/3270 "2016-01-21T13:16:44Z")
Ahoj, sousede čeština je pro mě příjemnější, pokud nevadí. Ohledně diskuze skrz nastavení češtiny… Nějak moc dlouho se s tím patlám. Přerušil jsem mailing u mailOpice, s tím, že mautic rychle nastavím ale nezbývá mi… --- ## [Adding a new lead to Mautic from external source](https://forum.mautic.org/t/adding-a-new-lead-to-mautic-from-external-source/3268)
**Author:** [@raymondkent](https://forum.mautic.org/u/raymondkent)\ **Replies:** 5\ **Last updated:** [January 21, 2016, 1:03pm UTC](https://forum.mautic.org/t/adding-a-new-lead-to-mautic-from-external-source/3268 "2016-01-21T13:03:31Z")
Hi there, Just wanted to say HUGE thanks for Mautic and the team behind it. I have been looking to use an email marketing system and looked at a few of the alternatives, and so far Mautic is at least up there … --- ## [Not able to delete an action](https://forum.mautic.org/t/not-able-to-delete-an-action/3264)
**Author:** [@doud](https://forum.mautic.org/u/doud)\ **Replies:** 7\ **Last updated:** [January 21, 2016, 9:11am UTC](https://forum.mautic.org/t/not-able-to-delete-an-action/3264 "2016-01-21T09:11:38Z")
Hi everyone, I have a small problems with my forms actions. I am not able to delete my actions! This is really weird. From what I have tried, I am able to delete everything else. Things I have tried: Update com… --- ## [Peer certificate cannot be authenticated with known CA certificates](https://forum.mautic.org/t/peer-certificate-cannot-be-authenticated-with-known-ca-certificates/3261)
**Author:** [@markofeldman](https://forum.mautic.org/u/markofeldman)\ **Replies:** 4\ **Last updated:** [January 21, 2016, 9:05am UTC](https://forum.mautic.org/t/peer-certificate-cannot-be-authenticated-with-known-ca-certificates/3261 "2016-01-21T09:05:31Z")
Trying to utilize the vtiger plugin and get the following error: Peer certificate cannot be authenticated with known CA certificates I used the correct vtiger access Key It tells me that the integration was succes… --- ## [Email Links Not Working After Using Domain Name](https://forum.mautic.org/t/email-links-not-working-after-using-domain-name/3247)
**Author:** [@danbeall](https://forum.mautic.org/u/danbeall)\ **Replies:** 4\ **Last updated:** [January 20, 2016, 8:21pm UTC](https://forum.mautic.org/t/email-links-not-working-after-using-domain-name/3247 "2016-01-20T20:21:49Z")
We initially set Mautic up on a server without a domain name, did testing an setup using an IP adress, and eventually pointed one at it. The site lives at \[IPAdress\]/mautic. The domain points to the www root and the site… --- ## [Pulling IP Address geo location info thru to lead](https://forum.mautic.org/t/pulling-ip-address-geo-location-info-thru-to-lead/3255)
**Author:** [@Robmobius](https://forum.mautic.org/u/Robmobius)\ **Replies:** 5\ **Last updated:** [January 20, 2016, 1:01pm UTC](https://forum.mautic.org/t/pulling-ip-address-geo-location-info-thru-to-lead/3255 "2016-01-20T13:01:06Z")
Hi, I have had a good search thru the forum but I have not found any answers for my questions. When a someone visits my WP website, Mautic records the visit and gives a country and city location. But as soon as… --- ## [Points not counting and missing stats](https://forum.mautic.org/t/points-not-counting-and-missing-stats/3253)
**Author:** [@moreplavec](https://forum.mautic.org/u/moreplavec)\ **Replies:** 1\ **Last updated:** [January 19, 2016, 7:42am UTC](https://forum.mautic.org/t/points-not-counting-and-missing-stats/3253 "2016-01-19T07:42:17Z")
Greetings, im new, so maybe i did something wrong. I installed mautic to my hosting. Then installed cron jobs (running each 5 minutes), downloaded IPs for map. Mtracking in website installed too, via Wordpress plugi… --- ## [Add incoming email to lead](https://forum.mautic.org/t/add-incoming-email-to-lead/3120)
**Author:** [@florian](https://forum.mautic.org/u/florian)\ **Replies:** 3\ **Last updated:** [January 17, 2016, 9:41pm UTC](https://forum.mautic.org/t/add-incoming-email-to-lead/3120 "2016-01-17T21:41:53Z")
Not sure if I’m blind or so but i try to find out if it is possible to add incoming emails (or at least answers to a mail sent by the system) to the corresponding lead? Just found Mautic some hours ago and until now it l… --- ## [how to change "add content here"](https://forum.mautic.org/t/how-to-change-add-content-here/3213)
**Author:** [@balkee](https://forum.mautic.org/u/balkee)\ **Replies:** 4\ **Last updated:** [January 17, 2016, 1:02pm UTC](https://forum.mautic.org/t/how-to-change-add-content-here/3213 "2016-01-17T13:02:48Z")
I’m building new themes, empty slots always display “add content here”, is there a way to change the message, i.e., displaying a label related to the specific slot? Or a default value? Example “Enter Heading Here”, “In… --- ## [Entering a landing page](https://forum.mautic.org/t/entering-a-landing-page/6058)
**Author:** [@jcolome](https://forum.mautic.org/u/jcolome)\ **Replies:** 15\ **Last updated:** [January 15, 2016, 12:35pm UTC](https://forum.mautic.org/t/entering-a-landing-page/6058 "2016-01-15T12:35:13Z")
When creating a landing page all goes well until i try to save & close or apply. I’m presented with what appears to be a saved form but cannot click anywhere else. exiting that form does not save it. Anyone el… --- ## [Non Batched Emails - cron necessary?](https://forum.mautic.org/t/non-batched-emails-cron-necessary/6049)
**Author:** [@Rich](https://forum.mautic.org/u/Rich)\ **Replies:** 3\ **Last updated:** [January 15, 2016, 12:33pm UTC](https://forum.mautic.org/t/non-batched-emails-cron-necessary/6049 "2016-01-15T12:33:46Z")
IS php /path/to/mautic/console mautic:email:process --env=prod \>/ Necessary if we are not batching emails? When Mautic was installed this cron was set up before understanding the product better. Now that I set up the a… --- ## [Form submissions not pushed to integrations](https://forum.mautic.org/t/form-submissions-not-pushed-to-integrations/5237)
**Author:** [@msimko](https://forum.mautic.org/u/msimko)\ **Replies:** 9\ **Last updated:** [January 15, 2016, 9:54am UTC](https://forum.mautic.org/t/form-submissions-not-pushed-to-integrations/5237 "2016-01-15T09:54:53Z")
I’ve Mailchimp and vTiger plugins installed. I’ve got them configured so that they pass the authentication (been through that several times with both. I’ve got the forms set to push data to the intergration. Mailch… [Previous page](https://forum.mautic.org/c/support/8.md?page=297) [Next page](https://forum.mautic.org/c/support/8.md?page=299)