# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=299 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 300 --- ## [how to get started with twitter/fb app](https://forum.mautic.org/t/how-to-get-started-with-twitter-fb-app/5235)
**Author:** [@harukim](https://forum.mautic.org/u/harukim)\ **Replies:** 2\ **Last updated:** [January 15, 2016, 9:49am UTC](https://forum.mautic.org/t/how-to-get-started-with-twitter-fb-app/5235 "2016-01-15T09:49:04Z")
Am trying to integrate both twitter and facebook on my mautic but stack on where to start --- ## [Publication Date](https://forum.mautic.org/t/publication-date/5582)
**Author:** [@pixman](https://forum.mautic.org/u/pixman)\ **Replies:** 3\ **Last updated:** [January 15, 2016, 8:22am UTC](https://forum.mautic.org/t/publication-date/5582 "2016-01-15T08:22:22Z")
Hello, i have create campain not pushished, and set publish date for “starting campaing”, but at the day and time , the campaing is not turn to public status. Can i must add a specific cron task for make this ? … --- ## [zip file in the asset manager?](https://forum.mautic.org/t/zip-file-in-the-asset-manager/5240)
**Author:** [@GHORCADES](https://forum.mautic.org/u/GHORCADES)\ **Replies:** 2\ **Last updated:** [January 15, 2016, 4:20am UTC](https://forum.mautic.org/t/zip-file-in-the-asset-manager/5240 "2016-01-15T04:20:24Z")
hi guys how can i upload a zip file in the asset manager? Quote: Upload failed as the file extension is not in the list of allowed extensions (.csv, .doc, .docx, .epub, .gif, .jpg, .jpeg, .mpg, .mpeg, .mp3, .odt, .odp… --- ## [Udemy Course](https://forum.mautic.org/t/udemy-course/5239)
**Author:** [@jcolome](https://forum.mautic.org/u/jcolome)\ **Replies:** 5\ **Last updated:** [January 14, 2016, 10:52pm UTC](https://forum.mautic.org/t/udemy-course/5239 "2016-01-14T22:52:07Z")
I started viewing the Udemy course and it does not correlate well with version 1.2.3 of Mautic. IE: Forms / actions is missing from my installation. Very frustrating to see that lots of items are different from wh… --- ## [Help Installing](https://forum.mautic.org/t/help-installing/5236)
**Author:** [@luciomsoares](https://forum.mautic.org/u/luciomsoares)\ **Replies:** 2\ **Last updated:** [January 14, 2016, 10:06pm UTC](https://forum.mautic.org/t/help-installing/5236 "2016-01-14T22:06:50Z")
I’m having trouble installing Mautic self-hosted. How does it work?I’ve uploaded the files to my domain and when I go to mydomain.com/mautic it gives me a 404… Has anyone made a step by step on how to host Mautic … --- ## [Is Mautic an autoresponder?](https://forum.mautic.org/t/is-mautic-an-autoresponder/3231)
**Author:** [@janisrae](https://forum.mautic.org/u/janisrae)\ **Replies:** 7\ **Last updated:** [January 14, 2016, 9:25pm UTC](https://forum.mautic.org/t/is-mautic-an-autoresponder/3231 "2016-01-14T21:25:48Z")
I’m new to all of this so if this question seems silly, it’s probably because it is. I understand a lot of Mautic’s features, but not sure if Mautic can be used as an autoresponder or if I need to use one of the conventi… --- ## [Lead tracking from other websites](https://forum.mautic.org/t/lead-tracking-from-other-websites/3180)
**Author:** [@wwpelectroniks](https://forum.mautic.org/u/wwpelectroniks)\ **Replies:** 5\ **Last updated:** [January 14, 2016, 7:56pm UTC](https://forum.mautic.org/t/lead-tracking-from-other-websites/3180 "2016-01-14T19:56:30Z")
Hello, I configure correct the gif for lead tracking, through javascript script. And I receive anonymous leads from other sites, not only from my site. I use google cloud platform, this could be the problem? and ho… --- ## [emails not sending (500 internal server)](https://forum.mautic.org/t/emails-not-sending-500-internal-server/3203)
**Author:** [@xofnot](https://forum.mautic.org/u/xofnot)\ **Replies:** 12\ **Last updated:** [January 14, 2016, 7:38pm UTC](https://forum.mautic.org/t/emails-not-sending-500-internal-server/3203 "2016-01-14T19:38:08Z")
when sending newsletter to a mail list (not a campaign) I get mautibot telling me that he broke the system and gives a 500 internal server error. sending is set to send immediately but i do get the question when cli… --- ## [Info request "Custom Email:"](https://forum.mautic.org/t/info-request-custom-email/3228)
**Author:** [@pietromantovani](https://forum.mautic.org/u/pietromantovani)\ **Replies:** 7\ **Last updated:** [January 14, 2016, 11:43am UTC](https://forum.mautic.org/t/info-request-custom-email/3228 "2016-01-14T11:43:01Z")
Hello, after 1.2.3. upgrade, when a look at emails in leads history (Recent Events), I see the e-mail as follow: Custom Email: \[e-mail object\] Does anybody know what this added text “Custom Email:” mean? … --- ## [Site offline after upgrade](https://forum.mautic.org/t/site-offline-after-upgrade/3238)
**Author:** [@doud](https://forum.mautic.org/u/doud)\ **Replies:** 2\ **Last updated:** [January 14, 2016, 8:32am UTC](https://forum.mautic.org/t/site-offline-after-upgrade/3238 "2016-01-14T08:32:39Z")
Hi everyone, I am having some problems after an upgrade to the latest Mautic version. I am running it on a AWS EC2 with a bitnami image. And I haven’t done backup before updating … When I started the update in ssh… --- ## [WP plugin and new Mautic install](https://forum.mautic.org/t/wp-plugin-and-new-mautic-install/3237)
**Author:** [@jcolome](https://forum.mautic.org/u/jcolome)\ **Replies:** 4\ **Last updated:** [January 14, 2016, 1:37am UTC](https://forum.mautic.org/t/wp-plugin-and-new-mautic-install/3237 "2016-01-14T01:37:54Z")
Just finished uploading and activating Mautic plugin tracker. also did an install here of Mautic: http://jcolome.com/mautic pointed the wp plugin to above url for tracking - this is where i’m lost ? what … --- ## [Error when running cron jobs](https://forum.mautic.org/t/error-when-running-cron-jobs/2075)
**Author:** [@wootme](https://forum.mautic.org/u/wootme)\ **Replies:** 11\ **Last updated:** [January 13, 2016, 6:00pm UTC](https://forum.mautic.org/t/error-when-running-cron-jobs/2075 "2016-01-13T18:00:17Z")
Hi, Server - Shared host version - 1.1.3 Adding cron jobs I am getting error : Code: \[23-Jul-2015 18:04:01 UTC\] PHP Notice: Undefined index: argv in /home/xxx/public\_html/mautic/vendor/symfony/console/Symf… --- ## [Can you help me with it?](https://forum.mautic.org/t/can-you-help-me-with-it/3235)
**Author:** [@smitione](https://forum.mautic.org/u/smitione)\ **Replies:** 3\ **Last updated:** [January 13, 2016, 5:09pm UTC](https://forum.mautic.org/t/can-you-help-me-with-it/3235 "2016-01-13T17:09:33Z")
Hi escopecz, i see that you have tons of knowledge about Mautic. I have a little problem, posted here https://www.mautic.org/community/index.php/1526-dkim-signature-for-mautic-mails/p1#p6227 Is about DKIM signature f… --- ## [ALT atribute for tracking gif](https://forum.mautic.org/t/alt-atribute-for-tracking-gif/3223)
**Author:** [@smitione](https://forum.mautic.org/u/smitione)\ **Replies:** 2\ **Last updated:** [January 13, 2016, 11:01am UTC](https://forum.mautic.org/t/alt-atribute-for-tracking-gif/3223 "2016-01-13T11:01:13Z")
Hi, i have a newsletter that send using Mautic. I have all properly setted up, incluid single point transparent tracking gif, but it seems to be reconverted to a new but this new image have a missing ALT atribute. I… --- ## [Time on a page](https://forum.mautic.org/t/time-on-a-page/3157)
**Author:** [@Blancher](https://forum.mautic.org/u/Blancher)\ **Replies:** 3\ **Last updated:** [January 12, 2016, 8:46pm UTC](https://forum.mautic.org/t/time-on-a-page/3157 "2016-01-12T20:46:56Z")
hi, When I go to a lead detail and look the history of his action, there is a field “time on page” when the lead visited a page or a landing. But this field is always “unknow”. Is it a problem with the pixel? This f… --- ## [GA plugin](https://forum.mautic.org/t/ga-plugin/3210)
**Author:** [@jcolome](https://forum.mautic.org/u/jcolome)\ **Replies:** 6\ **Last updated:** [January 12, 2016, 8:27pm UTC](https://forum.mautic.org/t/ga-plugin/3210 "2016-01-12T20:27:43Z")
I came across this plugin in the WP depository and was wondering what you thought about it ? https://wordpress.org/plugins/super-simple-google-analytics/ I need to have Mautics pixel plugin inserted in many (posts)… --- ## [Email subject replaced with leadfield](https://forum.mautic.org/t/email-subject-replaced-with-leadfield/3202)
**Author:** [@ehill](https://forum.mautic.org/u/ehill)\ **Replies:** 9\ **Last updated:** [January 12, 2016, 5:02pm UTC](https://forum.mautic.org/t/email-subject-replaced-with-leadfield/3202 "2016-01-12T17:02:11Z")
I know I have seen this addressed before but can’t find it. We had the following subject line “Buy before Midnight”. When the email was received it has done the following “Buy before M{leadfield ID}night” replaci… --- ## [Same Lead - Multiple Lists - Multiple Forms](https://forum.mautic.org/t/same-lead-multiple-lists-multiple-forms/2922)
**Author:** [@Rich](https://forum.mautic.org/u/Rich)\ **Replies:** 3\ **Last updated:** [January 12, 2016, 3:14pm UTC](https://forum.mautic.org/t/same-lead-multiple-lists-multiple-forms/2922 "2016-01-12T15:14:17Z")
Hello: Recently installed Mautic and have a scenario that doesn’t seem to be working as expected. Namely, I need the ability for the same lead to be added to unique lists based on which form they fill out. I am fi… --- ## [Mautic campaigns not working](https://forum.mautic.org/t/mautic-campaigns-not-working/3186)
**Author:** [@ademonc](https://forum.mautic.org/u/ademonc)\ **Replies:** 5\ **Last updated:** [January 11, 2016, 6:08pm UTC](https://forum.mautic.org/t/mautic-campaigns-not-working/3186 "2016-01-11T18:08:38Z")
Hello, I created my first mautic campaign. its a newsletter signup on my site. i followed the instructions here in order to create a double opt in https://www.mautic.org/blog/creating-a-double-opt-in-email-campaign/ … --- ## [Error when appending &firstname={leadfield=firstname|true} to email link](https://forum.mautic.org/t/error-when-appending-firstname-leadfield-firstname-true-to-email-link/3199)
**Author:** [@craigbenstock](https://forum.mautic.org/u/craigbenstock)\ **Replies:** 2\ **Last updated:** [January 11, 2016, 3:35pm UTC](https://forum.mautic.org/t/error-when-appending-firstname-leadfield-firstname-true-to-email-link/3199 "2016-01-11T15:35:15Z")
When I edit a link in an email to look like this: Extract for the purpose of populating form fields on a landing page when they visit the landing page via the email, I get the following error from the mautic:ca… --- ## [Mautic with postgreysql](https://forum.mautic.org/t/mautic-with-postgreysql/3198)
**Author:** [@abhimanyu1](https://forum.mautic.org/u/abhimanyu1)\ **Replies:** 2\ **Last updated:** [January 11, 2016, 3:31pm UTC](https://forum.mautic.org/t/mautic-with-postgreysql/3198 "2016-01-11T15:31:00Z")
I am installing mautic but in database connection option only MySQL, SQLite is giving. But i want to use PostgreySQL. I have already install postgrey sql and I have un commented this “extension=php\_pgsql.dll”. But sti… --- ## [No Read E-mails](https://forum.mautic.org/t/no-read-e-mails/3196)
**Author:** [@Volnei](https://forum.mautic.org/u/Volnei)\ **Replies:** 3\ **Last updated:** [January 11, 2016, 3:25pm UTC](https://forum.mautic.org/t/no-read-e-mails/3196 "2016-01-11T15:25:20Z")
Hi there. I’m having a problem: I have sent about 3,000 emails via Sendgrid and on Sendgrig i know that i had opens e-mails, but on Mautic this number is Zero. I used a local server, running on 8080 port with X… --- ## [Click-through links not tracking](https://forum.mautic.org/t/click-through-links-not-tracking/3193)
**Author:** [@craigbenstock](https://forum.mautic.org/u/craigbenstock)\ **Replies:** 5\ **Last updated:** [January 11, 2016, 11:53am UTC](https://forum.mautic.org/t/click-through-links-not-tracking/3193 "2016-01-11T11:53:09Z")
Hi, I have a form that sends an email, and in that email I have an external link to ‘www.google.com’. When the Lead receives the email the link has been wrapped by Mautic & looks a bit like this: http:// … --- ## [No integration options on campaign builder](https://forum.mautic.org/t/no-integration-options-on-campaign-builder/3189)
**Author:** [@Clombard05](https://forum.mautic.org/u/Clombard05)\ **Replies:** 2\ **Last updated:** [January 11, 2016, 10:40am UTC](https://forum.mautic.org/t/no-integration-options-on-campaign-builder/3189 "2016-01-11T10:40:13Z")
I configured the integration options on teh settings menu. When i go into the campaign builder and want to push the lead to integration, i can’t see any integrations in the drop down box. I tried typing Zoho CRM, but … --- ## [How can I revise tasks rescheduling intervals](https://forum.mautic.org/t/how-can-i-revise-tasks-rescheduling-intervals/3185)
**Author:** [@jackfalgo](https://forum.mautic.org/u/jackfalgo)\ **Replies:** 2\ **Last updated:** [January 11, 2016, 10:38am UTC](https://forum.mautic.org/t/how-can-i-revise-tasks-rescheduling-intervals/3185 "2016-01-11T10:38:03Z")
Launched on Bitnami Google Cloud – I can not revise tasks rescheduling intervals which are by default set to first minute of every hour. --- ## [Fatal: PHP Startup: Unable to load dynamic library](https://forum.mautic.org/t/fatal-php-startup-unable-to-load-dynamic-library/3182)
**Author:** [@eplaku](https://forum.mautic.org/u/eplaku)\ **Replies:** 3\ **Last updated:** [January 10, 2016, 8:14pm UTC](https://forum.mautic.org/t/fatal-php-startup-unable-to-load-dynamic-library/3182 "2016-01-10T20:14:24Z")
Hi guys, my error log within Mautic is showing the following message: mautic.ERROR: Fatal: PHP Startup: Unable to load dynamic library ‘/usr/local/lib/php/extensions/no-debug-non-zts-20100525/apc.so’ - /usr/loc… --- ## [Mautic Campaigns issues](https://forum.mautic.org/t/mautic-campaigns-issues/3177)
**Author:** [@Miracle\_maker](https://forum.mautic.org/u/Miracle_maker)\ **Replies:** 2\ **Last updated:** [January 10, 2016, 3:00pm UTC](https://forum.mautic.org/t/mautic-campaigns-issues/3177 "2016-01-10T15:00:15Z")
Hi guys, I am the only one that has issues with the Campaigns? For example. I have a campaign with form. Form is filled and records are stored in person’s profile in Mautic. Next step is to send an e-mail. Done. The… --- ## [Mail Error - can't proceed](https://forum.mautic.org/t/mail-error-cant-proceed/3171)
**Author:** [@healthstatus](https://forum.mautic.org/u/healthstatus)\ **Replies:** 2\ **Last updated:** [January 10, 2016, 2:56pm UTC](https://forum.mautic.org/t/mail-error-cant-proceed/3171 "2016-01-10T14:56:43Z")
I am trying to send an email to my list, this has shown up in the logs. ERROR: \[MAIL ERROR\] Address in mailbox given \[stupidperson.@yahoo.com\] does not comply with RFC 2822 I fixed it in the lead and tried to rest… --- ## [Help installing on Godaddy](https://forum.mautic.org/t/help-installing-on-godaddy/3175)
**Author:** [@aaront06](https://forum.mautic.org/u/aaront06)\ **Replies:** 1\ **Last updated:** [January 9, 2016, 5:54am UTC](https://forum.mautic.org/t/help-installing-on-godaddy/3175 "2016-01-09T05:54:57Z")
Looking for a little help installing Mautic 1.2.3 on Godaddy server. Set up database on mySQL, uploaded and unzipped files in subdomain folder (downloaded from mautic.org) and getting the error: Fatal error: Allowe… --- ## [Form's checkbox to boolean field](https://forum.mautic.org/t/forms-checkbox-to-boolean-field/2893)
**Author:** [@noreply](https://forum.mautic.org/u/noreply)\ **Replies:** 2\ **Last updated:** [January 8, 2016, 11:58pm UTC](https://forum.mautic.org/t/forms-checkbox-to-boolean-field/2893 "2016-01-08T23:58:59Z")
Hi, I had put a checkbox into my form and looking for a way to pass the result to the lead’s boolean field. For instance, if the user check on the checkbox and submit the form, it will pass the result to the boolean… [Previous page](https://forum.mautic.org/c/support/8.md?page=298) [Next page](https://forum.mautic.org/c/support/8.md?page=300)