# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=304 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 305 --- ## [Integration via LeadConduit](https://forum.mautic.org/t/integration-via-leadconduit/2844)
**Author:** [@Deasel](https://forum.mautic.org/u/Deasel)\ **Replies:** 2\ **Last updated:** [November 26, 2015, 1:13am UTC](https://forum.mautic.org/t/integration-via-leadconduit/2844 "2015-11-26T01:13:06Z")
I’m currently trying to figure out how I can provide 3rd party lead sellers the ability to post leads using an HTTP Post method through LeadConduit. I’ve successfully posted leads from a test site to another site where I… --- ## [Error 500 unsubscribing](https://forum.mautic.org/t/error-500-unsubscribing/2840)
**Author:** [@pietromantovani](https://forum.mautic.org/u/pietromantovani)\ **Replies:** 8\ **Last updated:** [November 25, 2015, 3:30pm UTC](https://forum.mautic.org/t/error-500-unsubscribing/2840 "2015-11-25T15:30:53Z")
Hello, when a user click in the unsubscribe URL get a 500 server error. Maybe I’ve done something wrong. This is my log: \[2015-11-25 09:35:01\] mautic.CRITICAL: Uncaught PHP Exception DoctrineDBALTypesConversionExcept… --- ## [Adding custom content to the admin tool](https://forum.mautic.org/t/adding-custom-content-to-the-admin-tool/2837)
**Author:** [@brendanm](https://forum.mautic.org/u/brendanm)\ **Replies:** 4\ **Last updated:** [November 25, 2015, 11:35am UTC](https://forum.mautic.org/t/adding-custom-content-to-the-admin-tool/2837 "2015-11-25T11:35:10Z")
Greetings, I have ‘//mautic/myContent.php’ -\> In the admin tool, I’d like to add a link this page (in nav.nav-sidebar). I also want this page to leverage mautics authentication. Any hints on how I can achieve t… --- ## [Best type for radio group on form](https://forum.mautic.org/t/best-type-for-radio-group-on-form/2836)
**Author:** [@timestwotech](https://forum.mautic.org/u/timestwotech)\ **Replies:** 2\ **Last updated:** [November 25, 2015, 11:32am UTC](https://forum.mautic.org/t/best-type-for-radio-group-on-form/2836 "2015-11-25T11:32:51Z")
I am trying to determine what the type of the lead field should be if I am going to use a radio group on a form? Should it be just a text field or should it be something else? I tried a select entry field type, but not … --- ## [Lead Point triggering](https://forum.mautic.org/t/lead-point-triggering/2833)
**Author:** [@zip22033](https://forum.mautic.org/u/zip22033)\ **Replies:** 2\ **Last updated:** [November 25, 2015, 11:11am UTC](https://forum.mautic.org/t/lead-point-triggering/2833 "2015-11-25T11:11:33Z")
Hi, I have a lead point for website page visit. When I create this Action, does this consider page visits after creation of this Action? or does it also add-up the point for lead point calculation before setting up … --- ## [Programmatic form submission](https://forum.mautic.org/t/programmatic-form-submission/2826)
**Author:** [@healthstatus](https://forum.mautic.org/u/healthstatus)\ **Replies:** 3\ **Last updated:** [November 23, 2015, 6:42pm UTC](https://forum.mautic.org/t/programmatic-form-submission/2826 "2015-11-23T18:42:02Z")
I have a legacy app in Perl, I am collecting data and want to add that to my lead list via a programmatic form submission. the response I am getting back from the Mautic is: form response: HTTP/1.1 200 OK but t… --- ## [Email sending problem](https://forum.mautic.org/t/email-sending-problem/2813)
**Author:** [@Blancher](https://forum.mautic.org/u/Blancher)\ **Replies:** 9\ **Last updated:** [November 23, 2015, 4:57pm UTC](https://forum.mautic.org/t/email-sending-problem/2813 "2015-11-23T16:57:32Z")
Hi all, I set up Mautic on my server, do the CRON jobs and all but, when I want to send an email, it doesnt work. I use Sendgrid services to send it and when I want to connect it’s show me this error (pass and Id ar… --- ## [image uploading from wysiwyg](https://forum.mautic.org/t/image-uploading-from-wysiwyg/2771)
**Author:** [@mmelon](https://forum.mautic.org/u/mmelon)\ **Replies:** 6\ **Last updated:** [November 23, 2015, 3:31pm UTC](https://forum.mautic.org/t/image-uploading-from-wysiwyg/2771 "2015-11-23T15:31:51Z")
Hi, I have successfully installed mautic on shared hosts using softaculous. I have tried to install it manually on a different server, but I am having problems with the image upload button in the landing page wysiwy… --- ## [Numeric field overflow](https://forum.mautic.org/t/numeric-field-overflow/2823)
**Author:** [@nickchernets](https://forum.mautic.org/u/nickchernets)\ **Replies:** 2\ **Last updated:** [November 23, 2015, 1:35pm UTC](https://forum.mautic.org/t/numeric-field-overflow/2823 "2015-11-23T13:35:19Z")
Hey there, I’ve added custom numeric field, When I tried to build a smart list using this field, I’ve received this error message: Code: \[DoctrineDBALDBALException\] … --- ## [Including lead fields in landing pages](https://forum.mautic.org/t/including-lead-fields-in-landing-pages/2818)
**Author:** [@mmelon](https://forum.mautic.org/u/mmelon)\ **Replies:** 2\ **Last updated:** [November 23, 2015, 1:31pm UTC](https://forum.mautic.org/t/including-lead-fields-in-landing-pages/2818 "2015-11-23T13:31:29Z")
Hi, Is it possible to pull a lead field from a landing page visitor (authenticated by the mautic cookie) into a mautic landing page? Pardot does this and calls it dynamic content. I am thinking something like this: … --- ## [Cannot Authorize Facebook](https://forum.mautic.org/t/cannot-authorize-facebook/2592)
**Author:** [@shaase](https://forum.mautic.org/u/shaase)\ **Replies:** 5\ **Last updated:** [November 22, 2015, 7:38pm UTC](https://forum.mautic.org/t/cannot-authorize-facebook/2592 "2015-11-22T19:38:01Z")
I want to authorize Facebook so I can get a lead’s Facebook feed but when I go to the ‘Manage Pluigins’ and click on Facebook, under ‘Enabled/Auth’ tab there is a ‘Publish’ button and nothing else for authorization. So … --- ## [Database connection error (code #1044)](https://forum.mautic.org/t/database-connection-error-code-1044/2810)
**Author:** [@angelosmith](https://forum.mautic.org/u/angelosmith)\ **Replies:** 3\ **Last updated:** [November 22, 2015, 6:59am UTC](https://forum.mautic.org/t/database-connection-error-code-1044/2810 "2015-11-22T06:59:49Z")
I have changed the database credentials in local.php. However it throws up “Database connection error (code #1044)”. On the other thread, it says to clear cache directories. How can i do this? --- ## [SuiteCRM integration](https://forum.mautic.org/t/suitecrm-integration/2812)
**Author:** [@pgr](https://forum.mautic.org/u/pgr)\ **Replies:** 6\ **Last updated:** [November 21, 2015, 3:43am UTC](https://forum.mautic.org/t/suitecrm-integration/2812 "2015-11-21T03:43:13Z")
Hi, I’m new to SuiteCRM and to Mautic. I installed both in a test Bitnami appliance, and followed these steps to integrate the two: https://www.mautic.org/community/index.php/100-suitecrm-and-bitrix-integrations/0 E… --- ## [Export Leads](https://forum.mautic.org/t/export-leads/2281)
**Author:** [@nerdrico](https://forum.mautic.org/u/nerdrico)\ **Replies:** 11\ **Last updated:** [November 20, 2015, 4:59pm UTC](https://forum.mautic.org/t/export-leads/2281 "2015-11-20T16:59:18Z")
Hi, I want to export my leads from Mautic to local file to make backup of my data. But I can’t find the way to do that into the Mautic. Anybody can help with these question? Thanks! --- ## [Form phone number validation](https://forum.mautic.org/t/form-phone-number-validation/2805)
**Author:** [@noreply](https://forum.mautic.org/u/noreply)\ **Replies:** 2\ **Last updated:** [November 20, 2015, 11:07am UTC](https://forum.mautic.org/t/form-phone-number-validation/2805 "2015-11-20T11:07:19Z")
Hi, I had added a field to my form and match it to the lead field “Phone”. Then when I tested out the form by simply entering some alphabets in it and submit, it went through and recorded as phone in lead profile. M… --- ## [Entry into form is replacing instead adding](https://forum.mautic.org/t/entry-into-form-is-replacing-instead-adding/2780)
**Author:** [@noreply](https://forum.mautic.org/u/noreply)\ **Replies:** 5\ **Last updated:** [November 19, 2015, 8:31am UTC](https://forum.mautic.org/t/entry-into-form-is-replacing-instead-adding/2780 "2015-11-19T08:31:23Z")
Hi, I had made a form for our internal staff to build up leads database. However I found that the new lead entered into the form is replacing previous entry record instead of adding them as new leads. For examp… --- ## [Allow leads to edit their information](https://forum.mautic.org/t/allow-leads-to-edit-their-information/2800)
**Author:** [@crakrz](https://forum.mautic.org/u/crakrz)\ **Replies:** 2\ **Last updated:** [November 18, 2015, 7:27pm UTC](https://forum.mautic.org/t/allow-leads-to-edit-their-information/2800 "2015-11-18T19:27:19Z")
Hello, Firstly I would like to acknowledge the work & effort of Mautic. I found this platform through random googling and I must say it is by far the most convenient tool to manage customers under a single platform. … --- ## [Mautic and Godaddy](https://forum.mautic.org/t/mautic-and-godaddy/2296)
**Author:** [@drakoevil](https://forum.mautic.org/u/drakoevil)\ **Replies:** 3\ **Last updated:** [November 18, 2015, 5:27pm UTC](https://forum.mautic.org/t/mautic-and-godaddy/2296 "2015-11-18T17:27:02Z")
Mautic have problems with godaddy hosting? --- ## [Configuring bounce function error](https://forum.mautic.org/t/configuring-bounce-function-error/2790)
**Author:** [@StrongMinds](https://forum.mautic.org/u/StrongMinds)\ **Replies:** 5\ **Last updated:** [November 18, 2015, 4:49pm UTC](https://forum.mautic.org/t/configuring-bounce-function-error/2790 "2015-11-18T16:49:21Z")
We have entered IMAP parameters into Email Config Bounce screen and when testing get a ‘success’ message. The email account is successfully getting bounces when we log in directly to the account. However, we are ge… --- ## [Multiple Sites/Campaign Management?](https://forum.mautic.org/t/multiple-sites-campaign-management/2786)
**Author:** [@IADDIC](https://forum.mautic.org/u/IADDIC)\ **Replies:** 6\ **Last updated:** [November 18, 2015, 3:17pm UTC](https://forum.mautic.org/t/multiple-sites-campaign-management/2786 "2015-11-18T15:17:13Z")
Hello: I have been reviewing Mautic and am ready to install. However: I can not see anything about how to “link” separate campaigns to separate websites. In Other Words —\> collect email addresses from site one \>… --- ## [Only sending 1 email/cron job](https://forum.mautic.org/t/only-sending-1-email-cron-job/2783)
**Author:** [@jwrobbs](https://forum.mautic.org/u/jwrobbs)\ **Replies:** 5\ **Last updated:** [November 18, 2015, 1:38pm UTC](https://forum.mautic.org/t/only-sending-1-email-cron-job/2783 "2015-11-18T13:38:58Z")
I wrote some emails and put them in a campaign. The 1st email is set to send as soon as triggered. I added 30 leads and then added them all to the list that is the initiator for the campaign. It seemed to take … --- ## [Social media configuration with multiple channels](https://forum.mautic.org/t/social-media-configuration-with-multiple-channels/2781)
**Author:** [@mycloudhospitality](https://forum.mautic.org/u/mycloudhospitality)\ **Replies:** 2\ **Last updated:** [November 18, 2015, 12:44pm UTC](https://forum.mautic.org/t/social-media-configuration-with-multiple-channels/2781 "2015-11-18T12:44:43Z")
Social media configuration seems to be working with just one channel at a time, I have enable the configuration and I can see twitter there and I can get profile and tweets etc but I cant see anything related to facebook… --- ## [my own domain](https://forum.mautic.org/t/my-own-domain/2774)
**Author:** [@peterd](https://forum.mautic.org/u/peterd)\ **Replies:** 3\ **Last updated:** [November 18, 2015, 12:42pm UTC](https://forum.mautic.org/t/my-own-domain/2774 "2015-11-18T12:42:30Z")
Hi, relative new here, I’m a non tech guy, trying to get mautic running myself, so far so good, have bought into to paid version…such a great tools deserves some support…ideally I set mautic up onder my own domain, but c… --- ## [Insert \[email\] into UTM](https://forum.mautic.org/t/insert-email-into-utm/2769)
**Author:** [@dsholmes92](https://forum.mautic.org/u/dsholmes92)\ **Replies:** 2\ **Last updated:** [November 18, 2015, 12:25pm UTC](https://forum.mautic.org/t/insert-email-into-utm/2769 "2015-11-18T12:25:11Z")
Hi, Could anyone tell me if it’s possible to insert the recipient’s email address into a URL’s UTM (the same way you would insert someone’s name at the start of an email)? For example: /?utm\_source=\[email\]&utm\_… --- ## [Update difficulties (1.2.0 to 1.2.2)](https://forum.mautic.org/t/update-difficulties-1-2-0-to-1-2-2/2798)
**Author:** [@ardit](https://forum.mautic.org/u/ardit)\ **Replies:** 2\ **Last updated:** [November 18, 2015, 8:12am UTC](https://forum.mautic.org/t/update-difficulties-1-2-0-to-1-2-2/2798 "2015-11-18T08:12:48Z")
So i’m trying to update from Mautic 1.2.0 to 1.2.2. The updater won’t go past the extracting phase. So I decided to login through SSH and try my hand at a manual upgrade. I ran: Code: php /home/o6n/public\_htm… --- ## [Facebook Integration problem](https://forum.mautic.org/t/facebook-integration-problem/2748)
**Author:** [@Blancher](https://forum.mautic.org/u/Blancher)\ **Replies:** 3\ **Last updated:** [November 17, 2015, 11:19pm UTC](https://forum.mautic.org/t/facebook-integration-problem/2748 "2015-11-17T23:19:13Z")
Hi all, I tried to integrate Facebook to my Mautic (local hosting). I create an apps on facebook and get the client Id and the Client Secret and configure the callback URL (Valid OAuth redirect URIs in Facebook if i… --- ## [Can you schedule emails?](https://forum.mautic.org/t/can-you-schedule-emails/2784)
**Author:** [@jwrobbs](https://forum.mautic.org/u/jwrobbs)\ **Replies:** 2\ **Last updated:** [November 16, 2015, 10:43pm UTC](https://forum.mautic.org/t/can-you-schedule-emails/2784 "2015-11-16T22:43:16Z")
I add leads whenever I get some free time. That could be sitting on the couch at 10pm. I don’t want my B2b emails to be sent then. Is there a way to control when emails (in campaigns) are sent? I’d love to add … --- ## [Using Mautic](https://forum.mautic.org/t/using-mautic/2777)
**Author:** [@tomaskrizcz](https://forum.mautic.org/u/tomaskrizcz)\ **Replies:** 3\ **Last updated:** [November 16, 2015, 7:43pm UTC](https://forum.mautic.org/t/using-mautic/2777 "2015-11-16T19:43:43Z")
Hello, dou you speak Czech? Regards Tomas Kriz --- ## [Dumb cron job question](https://forum.mautic.org/t/dumb-cron-job-question/2779)
**Author:** [@jwrobbs](https://forum.mautic.org/u/jwrobbs)\ **Replies:** 3\ **Last updated:** [November 16, 2015, 3:37pm UTC](https://forum.mautic.org/t/dumb-cron-job-question/2779 "2015-11-16T15:37:16Z")
I’m in testing mode right now and things don’t seem to be triggering. I don’t know if I screwed something up or if the system is waiting on cron job triggers. If I’m poking around in my self-hosted mautic installati… --- ## [Link contacts to tracked leads](https://forum.mautic.org/t/link-contacts-to-tracked-leads/2767)
**Author:** [@RobChed](https://forum.mautic.org/u/RobChed)\ **Replies:** 7\ **Last updated:** [November 13, 2015, 6:51pm UTC](https://forum.mautic.org/t/link-contacts-to-tracked-leads/2767 "2015-11-13T18:51:56Z")
I currently have leads generated through a download (not via a Mautic form), and I capture IP addresses. If I’m separately creating contacts in Mautic, how do I link these contacts to the tracking cookie? Can I just add … [Previous page](https://forum.mautic.org/c/support/8.md?page=303) [Next page](https://forum.mautic.org/c/support/8.md?page=305)