# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=308 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 309 --- ## [Default landing page for unauthorized users](https://forum.mautic.org/t/default-landing-page-for-unauthorized-users/2585)
**Author:** [@zuno](https://forum.mautic.org/u/zuno)\ **Replies:** 2\ **Last updated:** [October 14, 2015, 9:37am UTC](https://forum.mautic.org/t/default-landing-page-for-unauthorized-users/2585 "2015-10-14T09:37:05Z")
Hello. Is there a way to set a default landing page for the Mautic root—for unauthorized users? I just had my Google AdWords suspended because the domain doesn’t meet Google’s “usefulness” requirements. From what ca… --- ## [Wordpress Plugin Tracking](https://forum.mautic.org/t/wordpress-plugin-tracking/2583)
**Author:** [@eric](https://forum.mautic.org/u/eric)\ **Replies:** 2\ **Last updated:** [October 14, 2015, 9:34am UTC](https://forum.mautic.org/t/wordpress-plugin-tracking/2583 "2015-10-14T09:34:26Z")
Hello, I installed the WP Mautic plugin on a site I have and I noticed that the activity of the leads is not being reported in the Reports section. All of my leads are anonymous (no forms setup yet) and can be view… --- ## [pushing to integration](https://forum.mautic.org/t/pushing-to-integration/2581)
**Author:** [@DarrenTang94](https://forum.mautic.org/u/DarrenTang94)\ **Replies:** 2\ **Last updated:** [October 14, 2015, 9:27am UTC](https://forum.mautic.org/t/pushing-to-integration/2581 "2015-10-14T09:27:25Z")
i have authenticated my sugarcrm instance but when i create an action i cannot see where i can chose the sugarcrm integration as an option please help --- ## [Facebook Authorization Issue](https://forum.mautic.org/t/facebook-authorization-issue/2578)
**Author:** [@kmadala](https://forum.mautic.org/u/kmadala)\ **Replies:** 5\ **Last updated:** [October 19, 2015, 12:35pm UTC](https://forum.mautic.org/t/facebook-authorization-issue/2578 "2015-10-19T12:35:49Z")
Hello, While trying to integrate facebook with Mautic Local setup, I got the following error message. https://www.flickr.com/photos/135206472@N02/shares/X5uz95 Appreciate any help on how to resolve this. … --- ## [API Setup](https://forum.mautic.org/t/api-setup/2194)
**Author:** [@dzawacki](https://forum.mautic.org/u/dzawacki)\ **Replies:** 10\ **Last updated:** [October 14, 2015, 8:22am UTC](https://forum.mautic.org/t/api-setup/2194 "2015-10-14T08:22:58Z")
Okay, I need some hand holding since I don’t usually work with APIs in my programming (trying to immerse myself in the Mautic API though). I started by downloading the API from https://github.com/mautic/api-library … --- ## [Error while upgrading to 1.2](https://forum.mautic.org/t/error-while-upgrading-to-1-2/2337)
**Author:** [@martinr](https://forum.mautic.org/u/martinr)\ **Replies:** 7\ **Last updated:** [October 13, 2015, 3:41pm UTC](https://forum.mautic.org/t/error-while-upgrading-to-1-2/2337 "2015-10-13T15:41:20Z")
Hi there, I tried to update Mautic from 1.1 to 1.2 by using “php console mautic:update:apply” which appeared to have completed just fine. But apparently not as Mautic is no longer working and I get the following error: … --- ## [Form Not Saving Checkbox Values](https://forum.mautic.org/t/form-not-saving-checkbox-values/2562)
**Author:** [@mnyhuis](https://forum.mautic.org/u/mnyhuis)\ **Replies:** 3\ **Last updated:** [October 12, 2015, 9:20pm UTC](https://forum.mautic.org/t/form-not-saving-checkbox-values/2562 "2015-10-12T21:20:14Z")
I’m having trouble capturing/saving checkbox values in news forms in Mautic (I’m using Version 1.2.0) I created a new form with two sets of checkbox groups, but every time I submit the form, the values are not being… --- ## [Filesystem permission when installing](https://forum.mautic.org/t/filesystem-permission-when-installing/2558)
**Author:** [@edelciomolina](https://forum.mautic.org/u/edelciomolina)\ **Replies:** 2\ **Last updated:** [October 12, 2015, 7:28am UTC](https://forum.mautic.org/t/filesystem-permission-when-installing/2558 "2015-10-12T07:28:53Z")
Hi guys, I´m trying to install in Windows with PHP 5.4 but I´m receiving this message in the process of install. Quote: Mautic is unable to write your configuration file to the appropriate location. Please check you… --- ## [Select List Field - Cannot Create](https://forum.mautic.org/t/select-list-field-cannot-create/2557)
**Author:** [@mrbohlax](https://forum.mautic.org/u/mrbohlax)\ **Replies:** 3\ **Last updated:** [October 12, 2015, 7:23am UTC](https://forum.mautic.org/t/select-list-field-cannot-create/2557 "2015-10-12T07:23:14Z")
I’m unable to create a new custom SELECT list field. Add New Custom Field Data Type = Select Adding select list Options Click “Apply” or “Save & Close” Result = Cancel/Save & Close/Apply buttons are gray… --- ## [Please Help ^^](https://forum.mautic.org/t/please-help/2556)
**Author:** [@kazehaya](https://forum.mautic.org/u/kazehaya)\ **Replies:** 2\ **Last updated:** [October 12, 2015, 7:20am UTC](https://forum.mautic.org/t/please-help/2556 "2015-10-12T07:20:59Z")
Friends… I’ve just explored the Mautic’s dashboard and trying to create a campaign. I’ve made some leads, configured some fields, and create an email. Then I want to send a campaign. It didn’t work. On my email… --- ## [Unable to save an email when using our own custom theme](https://forum.mautic.org/t/unable-to-save-an-email-when-using-our-own-custom-theme/2499)
**Author:** [@martinr](https://forum.mautic.org/u/martinr)\ **Replies:** 2\ **Last updated:** [October 12, 2015, 7:13am UTC](https://forum.mautic.org/t/unable-to-save-an-email-when-using-our-own-custom-theme/2499 "2015-10-12T07:13:24Z")
Hi there, I have set up a new theme but every time we try to make changes to an email and save / Close Builder we just get stuck on the rotating progress ball forever. I have looked for logs but can’t find any logs at … --- ## [Mautic is just not the same after update](https://forum.mautic.org/t/mautic-is-just-not-the-same-after-update/2555)
**Author:** [@knowrick](https://forum.mautic.org/u/knowrick)\ **Replies:** 5\ **Last updated:** [October 10, 2015, 9:41pm UTC](https://forum.mautic.org/t/mautic-is-just-not-the-same-after-update/2555 "2015-10-10T21:41:08Z")
I recently updated to 1.2.0 and everything seem to update correctly, except now click events to different parts of the application take longer to load, or never load at all. No errors on the client side, most of the time… --- ## [Form no longer editable after adding Field attributes to fields.](https://forum.mautic.org/t/form-no-longer-editable-after-adding-field-attributes-to-fields/2494)
**Author:** [@raman92](https://forum.mautic.org/u/raman92)\ **Replies:** 10\ **Last updated:** [October 16, 2015, 8:46am UTC](https://forum.mautic.org/t/form-no-longer-editable-after-adding-field-attributes-to-fields/2494 "2015-10-16T08:46:49Z")
I have a issue with mautic form. I made a form and then attached a campaigning email to it and published both. And then I put form on website and it was working fine until I edited the form and added Field Attribute for … --- ## [Action tab](https://forum.mautic.org/t/action-tab/2493)
**Author:** [@jules10](https://forum.mautic.org/u/jules10)\ **Replies:** 3\ **Last updated:** [October 9, 2015, 5:57pm UTC](https://forum.mautic.org/t/action-tab/2493 "2015-10-09T17:57:51Z")
Hi there, I am trying to create a form for my landing page and when I do that I am only seeing Details and Fields but no Action tab? Did I miss something ? Thanks in advice for any help --- ## [Filinfo not enabled?](https://forum.mautic.org/t/filinfo-not-enabled/2492)
**Author:** [@samizdat](https://forum.mautic.org/u/samizdat)\ **Replies:** 2\ **Last updated:** [October 8, 2015, 5:34pm UTC](https://forum.mautic.org/t/filinfo-not-enabled/2492 "2015-10-08T17:34:46Z")
'Install and enable the fileinfo extension." Upon running index.php I get the above error. i’ve googled it endlessly and added enablefileinfo etc etc into the php.ini, restarted etc but can’t get it to work on my ce… --- ## [Email length issues](https://forum.mautic.org/t/email-length-issues/2485)
**Author:** [@chachie718](https://forum.mautic.org/u/chachie718)\ **Replies:** 6\ **Last updated:** [October 7, 2015, 6:59pm UTC](https://forum.mautic.org/t/email-length-issues/2485 "2015-10-07T18:59:47Z")
I am having problems with size of email, seems after certain number of characters it will not save. Is there somewhere where I can change this? --- ## [A/B Test Not Working As Expected](https://forum.mautic.org/t/a-b-test-not-working-as-expected/2411)
**Author:** [@petertl](https://forum.mautic.org/u/petertl)\ **Replies:** 4\ **Last updated:** [October 7, 2015, 7:00am UTC](https://forum.mautic.org/t/a-b-test-not-working-as-expected/2411 "2015-10-07T07:00:53Z")
Hi, I did the following: 1 - Create 5 test leads 2 - Create a test list and added the test leads 3 - Created an email (variant 1) and published it 4 - Added an A/B test to the email (50% traffic weight) … --- ## [Tutorials?](https://forum.mautic.org/t/tutorials/2475)
**Author:** [@zuno](https://forum.mautic.org/u/zuno)\ **Replies:** 2\ **Last updated:** [October 7, 2015, 6:58am UTC](https://forum.mautic.org/t/tutorials/2475 "2015-10-07T06:58:28Z")
Are there tutorials for how to do common Mautic tasks such as creating campaigns, landing pages and most specifically downloading assets? Any help would be great! --- ## [Launch campaing to date](https://forum.mautic.org/t/launch-campaing-to-date/2473)
**Author:** [@Miguel](https://forum.mautic.org/u/Miguel)\ **Replies:** 2\ **Last updated:** [October 7, 2015, 6:41am UTC](https://forum.mautic.org/t/launch-campaing-to-date/2473 "2015-10-07T06:41:09Z")
there any way that a campaign begins 15 days before a specific date for each lead? I explain it. I have a booking system and I want to send some preparation messages before the trip like: in 5 days you arrive to … --- ## [What are the rules of mautic for merge users or assign actions to users?](https://forum.mautic.org/t/what-are-the-rules-of-mautic-for-merge-users-or-assign-actions-to-users/2414)
**Author:** [@Miguel](https://forum.mautic.org/u/Miguel)\ **Replies:** 3\ **Last updated:** [October 7, 2015, 6:33am UTC](https://forum.mautic.org/t/what-are-the-rules-of-mautic-for-merge-users-or-assign-actions-to-users/2414 "2015-10-07T06:33:02Z")
What are the rules of mautic for merge users or assign actions to users? We have IP, cookie, form filled, and link from mautic by email… a lot of users in the same ip filling forms for others (entrance tickets … --- ## [Send Test E-mail Not Working](https://forum.mautic.org/t/send-test-e-mail-not-working/2461)
**Author:** [@Valeria\_CDE](https://forum.mautic.org/u/Valeria_CDE)\ **Replies:** 10\ **Last updated:** [October 6, 2015, 9:13am UTC](https://forum.mautic.org/t/send-test-e-mail-not-working/2461 "2015-10-06T09:13:34Z")
Hi. I installed today the self hosted version in my server and I configured e-mails settings and cron jobs. The “Test connection” is ok, returning “Sucess” message, but “Send Test E-mail” is not working. And retur… --- ## [Submit data to Mautic \[via form\]](https://forum.mautic.org/t/submit-data-to-mautic-via-form/2378)
**Author:** [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Replies:** 5\ **Last updated:** [October 6, 2015, 1:00am UTC](https://forum.mautic.org/t/submit-data-to-mautic-via-form/2378 "2015-10-06T01:00:31Z")
Hi i know our good friend John Linhart published a post on Medium about it But like me there are so many user that are not programmer… So if we can be more clear in the steps to make our beautiful app Mautic w… --- ## [lead points for referral](https://forum.mautic.org/t/lead-points-for-referral/2463)
**Author:** [@tomdavidson](https://forum.mautic.org/u/tomdavidson)\ **Replies:** 2\ **Last updated:** [October 5, 2015, 6:13am UTC](https://forum.mautic.org/t/lead-points-for-referral/2463 "2015-10-05T06:13:05Z")
Hello, I am volunteering on a non-profit’s issue perception efforts. A feature in marketing automation that has been requested is to increase lead points for referring someone else to view a webpage or submit a forum. … --- ## [Remove Mautic from Root](https://forum.mautic.org/t/remove-mautic-from-root/2462)
**Author:** [@kellidor](https://forum.mautic.org/u/kellidor)\ **Replies:** 2\ **Last updated:** [October 3, 2015, 3:47pm UTC](https://forum.mautic.org/t/remove-mautic-from-root/2462 "2015-10-03T15:47:49Z")
So… I really thought I installed Mautic to a subfolder but apparently I did not. It installed in my root public\_html. I was able to reinstall elsewhere and get my index file back but now need to do clean up. It is a new … --- ## [base64 converter for images](https://forum.mautic.org/t/base64-converter-for-images/2458)
**Author:** [@Victor](https://forum.mautic.org/u/Victor)\ **Replies:** 2\ **Last updated:** [October 2, 2015, 3:24pm UTC](https://forum.mautic.org/t/base64-converter-for-images/2458 "2015-10-02T15:24:00Z")
Hi guys, wondering if there is a chance of getting a base64 image converter for email editor so pictures could be embedded? --- ## [Lead is being added to campaign but shouldn't](https://forum.mautic.org/t/lead-is-being-added-to-campaign-but-shouldnt/2440)
**Author:** [@Valeria\_CDE](https://forum.mautic.org/u/Valeria_CDE)\ **Replies:** 13\ **Last updated:** [October 2, 2015, 1:31pm UTC](https://forum.mautic.org/t/lead-is-being-added-to-campaign-but-shouldnt/2440 "2015-10-02T13:31:51Z")
Hello When I create a new lead, this lead is being automatically added to a campaign that I created, but, it is not supposed to do so. This campaign is started by adding into a list. To be added to the list, is nec… --- ## [Storing original referrer in a field](https://forum.mautic.org/t/storing-original-referrer-in-a-field/2456)
**Author:** [@troelsfeodor](https://forum.mautic.org/u/troelsfeodor)\ **Replies:** 5\ **Last updated:** [October 2, 2015, 1:02pm UTC](https://forum.mautic.org/t/storing-original-referrer-in-a-field/2456 "2015-10-02T13:02:44Z")
I’d like to be able to store details about where a lead originally came from in a custom field. How would I do that? It would be great to capture UTM parameters etc. too. Would it be possible to do something like th… --- ## [No Installation File](https://forum.mautic.org/t/no-installation-file/2454)
**Author:** [@Menzi9017](https://forum.mautic.org/u/Menzi9017)\ **Replies:** 2\ **Last updated:** [October 2, 2015, 8:24am UTC](https://forum.mautic.org/t/no-installation-file/2454 "2015-10-02T08:24:23Z")
Hi, i seem to have a problem with the download file, when i extract that contents of Mautic1.2.0.rar it doesn’t pertain an installation file, just extensions and bundle files, i just want to install the thing --- ## [Changing or adding to Referrer on Form Lead](https://forum.mautic.org/t/changing-or-adding-to-referrer-on-form-lead/2416)
**Author:** [@healthstatus](https://forum.mautic.org/u/healthstatus)\ **Replies:** 9\ **Last updated:** [October 2, 2015, 2:49am UTC](https://forum.mautic.org/t/changing-or-adding-to-referrer-on-form-lead/2416 "2015-10-02T02:49:29Z")
When a user submits a Mautic form, what do I need to add to the form to change the referrer information that is coming across. The easiest way to explain this would be a program that handles split testing, and I am tryi… --- ## [Adding first name field to a form?](https://forum.mautic.org/t/adding-first-name-field-to-a-form/2452)
**Author:** [@cdelger](https://forum.mautic.org/u/cdelger)\ **Replies:** 2\ **Last updated:** [October 2, 2015, 4:55am UTC](https://forum.mautic.org/t/adding-first-name-field-to-a-form/2452 "2015-10-02T04:55:01Z")
I am new to Mautic, and I am trying to follow available documentation and examples to create a simple User Signup Form where I capture First Name, Last Name, and Email Address. When I create a new form, I am present… [Previous page](https://forum.mautic.org/c/support/8.md?page=307) [Next page](https://forum.mautic.org/c/support/8.md?page=309)