# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=312 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 313 --- ## [Custom Core - Full Name Field](https://forum.mautic.org/t/custom-core-full-name-field/2243)
**Author:** [@birwin](https://forum.mautic.org/u/birwin)\ **Replies:** 2\ **Last updated:** [August 27, 2015, 10:28am UTC](https://forum.mautic.org/t/custom-core-full-name-field/2243 "2015-08-27T10:28:00Z")
Hello, I am running the latest version of Mautic v1.1.3. I have added a custom lead field “fullname” and am trying to get it to show up under “Name” in the Manage Leads list and grid view. Right now, it shows the… --- ## [sending mail](https://forum.mautic.org/t/sending-mail/2241)
**Author:** [@gouse](https://forum.mautic.org/u/gouse)\ **Replies:** 2\ **Last updated:** [August 27, 2015, 10:12am UTC](https://forum.mautic.org/t/sending-mail/2241 "2015-08-27T10:12:14Z")
Hi Chad, It does not work even when we used Email function, I clicked Send, and the system said that the mail has been sent, there are statistics as it has been sent, but the recipients do not receive anything. --- ## [campaign staying on "pending" status](https://forum.mautic.org/t/campaign-staying-on-pending-status/2247)
**Author:** [@sacha](https://forum.mautic.org/u/sacha)\ **Replies:** 2\ **Last updated:** [August 26, 2015, 1:37pm UTC](https://forum.mautic.org/t/campaign-staying-on-pending-status/2247 "2015-08-26T13:37:05Z")
Hi all, I’m pretty beginner using Mautic. I built a campaign but I do not succeed in publishing the campaign. The campaign stays at “pending” level. List has been created Campaign has been created and quoted … --- ## [List and template e-mail](https://forum.mautic.org/t/list-and-template-e-mail/2136)
**Author:** [@pietromantovani](https://forum.mautic.org/u/pietromantovani)\ **Replies:** 3\ **Last updated:** [August 26, 2015, 12:33pm UTC](https://forum.mautic.org/t/list-and-template-e-mail/2136 "2015-08-26T12:33:19Z")
hello, when (and why) do you suggest using “list e-mail”? It seems that everything could be done with “template e-mail”: In this example I want to send 3 message to a list, I’m I missing something? Thanks… --- ## [Can't access wordpress now mautic is in the root folder?](https://forum.mautic.org/t/cant-access-wordpress-now-mautic-is-in-the-root-folder/2238)
**Author:** [@melissa](https://forum.mautic.org/u/melissa)\ **Replies:** 2\ **Last updated:** [August 25, 2015, 9:32am UTC](https://forum.mautic.org/t/cant-access-wordpress-now-mautic-is-in-the-root-folder/2238 "2015-08-25T09:32:56Z")
Hello, i’ve installed mautic in my wordpress root folder and can access it, it’s all working beautifully, but now i can’t log in to my wordpress site? --- ## [Installer Loops - Stuck at step 1](https://forum.mautic.org/t/installer-loops-stuck-at-step-1/2219)
**Author:** [@birwin](https://forum.mautic.org/u/birwin)\ **Replies:** 3\ **Last updated:** [August 21, 2015, 11:51pm UTC](https://forum.mautic.org/t/installer-loops-stuck-at-step-1/2219 "2015-08-21T23:51:04Z")
Hello, I have been trying to install mautic 1.1.3 on my ubuntu 14 vps server using the built-in installer and have been getting stuck at step 1. I enter the database credentials and when I try to continue, the “ple… --- ## [Tracking Pixel Configuration](https://forum.mautic.org/t/tracking-pixel-configuration/2174)
**Author:** [@dzawacki](https://forum.mautic.org/u/dzawacki)\ **Replies:** 12\ **Last updated:** [August 21, 2015, 9:17pm UTC](https://forum.mautic.org/t/tracking-pixel-configuration/2174 "2015-08-21T21:17:23Z")
I just installed a self-hosted version of Mautic. It’s located in “root/mautic/” I’m trying to get the tracking pixel working but as far as I can tell, the only tracking I’m getting is from a form I set up and from … --- ## [Prevent System from create IP Leads](https://forum.mautic.org/t/prevent-system-from-create-ip-leads/2187)
**Author:** [@Luisfm](https://forum.mautic.org/u/Luisfm)\ **Replies:** 6\ **Last updated:** [August 21, 2015, 2:38pm UTC](https://forum.mautic.org/t/prevent-system-from-create-ip-leads/2187 "2015-08-21T14:38:06Z")
Hi, I’ve a question, that maybe is a noob question… So my mautic (self hosted) creates leads with only the IP ( those are the anonymous leads, right?) and i was looking for a way to prevent that to happen. There is any… --- ## [How to add phar](https://forum.mautic.org/t/how-to-add-phar/2222)
**Author:** [@harukim](https://forum.mautic.org/u/harukim)\ **Replies:** 2\ **Last updated:** [August 21, 2015, 2:27pm UTC](https://forum.mautic.org/t/how-to-add-phar/2222 "2015-08-21T14:27:56Z")
I have installed mautic and i got this messages. “Major Problems that need to be fixed now… We have detected 1 major problems. You must fix them before continuing: Suhosin is not properly configured, add phar to… --- ## [Custom HTML & CSS](https://forum.mautic.org/t/custom-html-css/2124)
**Author:** [@pcreytens](https://forum.mautic.org/u/pcreytens)\ **Replies:** 5\ **Last updated:** [August 20, 2015, 2:06pm UTC](https://forum.mautic.org/t/custom-html-css/2124 "2015-08-20T14:06:48Z")
I embedded a complete HTML page as custom html, however the custom CSS was not applied. --- ## [Leads and Email list](https://forum.mautic.org/t/leads-and-email-list/2201)
**Author:** [@mediakackers](https://forum.mautic.org/u/mediakackers)\ **Replies:** 3\ **Last updated:** [August 19, 2015, 2:19pm UTC](https://forum.mautic.org/t/leads-and-email-list/2201 "2015-08-19T14:19:37Z")
Hi, I just downloaded and installed Mautic software but i got stuck on lead and email list. How to create a lead/email list? How to link form data directly to leads or email list? --- ## [Configuration Saving Problem](https://forum.mautic.org/t/configuration-saving-problem/2198)
**Author:** [@logixbytes](https://forum.mautic.org/u/logixbytes)\ **Replies:** 2\ **Last updated:** [August 18, 2015, 11:55am UTC](https://forum.mautic.org/t/configuration-saving-problem/2198 "2015-08-18T11:55:08Z")
Hi, I have been trying to make changes to the configuration settings and save the details, but it is not saving. I am getting an error: 500 Internal Server Error After checking some of the support tickets… --- ## [Integration with 3rd Party Landing pages](https://forum.mautic.org/t/integration-with-3rd-party-landing-pages/2079)
**Author:** [@dwessell](https://forum.mautic.org/u/dwessell)\ **Replies:** 4\ **Last updated:** [August 18, 2015, 4:53am UTC](https://forum.mautic.org/t/integration-with-3rd-party-landing-pages/2079 "2015-08-18T04:53:18Z")
Is there a way to integrate with 3rd party landing page providers like Unbound or LeadPages? Either by using the Mautic forms on their site, or a more direct API access? Thanks David --- ## [Database connection error (code #2002) after installation using docker container](https://forum.mautic.org/t/database-connection-error-code-2002-after-installation-using-docker-container/2188)
**Author:** [@kchizi](https://forum.mautic.org/u/kchizi)\ **Replies:** 3\ **Last updated:** [August 17, 2015, 5:47pm UTC](https://forum.mautic.org/t/database-connection-error-code-2002-after-installation-using-docker-container/2188 "2015-08-17T17:47:17Z")
Installation completed successfully using docker container and connecting to a mysql container but getting Database connection error (code #2002) while trying to access the dashboard --- ## [No metadata during installation](https://forum.mautic.org/t/no-metadata-during-installation/2193)
**Author:** [@ecce](https://forum.mautic.org/u/ecce)\ **Replies:** 1\ **Last updated:** [August 17, 2015, 5:25pm UTC](https://forum.mautic.org/t/no-metadata-during-installation/2193 "2015-08-17T17:25:53Z")
Hi, I am trying to install MAUTIC via FTP. I am in 1step of installation process and I am getting the following error: No metadata was found to create the database. Can anyone help? Thanks. --- ## [Yahoo, Hotmail Not Receiving Email Immediately](https://forum.mautic.org/t/yahoo-hotmail-not-receiving-email-immediately/2097)
**Author:** [@fuzzyboy](https://forum.mautic.org/u/fuzzyboy)\ **Replies:** 3\ **Last updated:** [August 17, 2015, 1:56pm UTC](https://forum.mautic.org/t/yahoo-hotmail-not-receiving-email-immediately/2097 "2015-08-17T13:56:08Z")
Hello. I had setup a campaign wherein after a user enters his/her email address into the opt-in form, they immediately get a thank you email. Users with Gmail accounts received the thank you email right away, howeve… --- ## [Can't seem to trigger campaign actions](https://forum.mautic.org/t/cant-seem-to-trigger-campaign-actions/2169)
**Author:** [@Kevh](https://forum.mautic.org/u/Kevh)\ **Replies:** 5\ **Last updated:** [August 17, 2015, 1:54pm UTC](https://forum.mautic.org/t/cant-seem-to-trigger-campaign-actions/2169 "2015-08-17T13:54:37Z")
Hi, First of all, thanks for a great application, great to have something that offers so much yet is accessible to anyone. I seem to be having a problem triggering any campaign actions. The campaign is set up … --- ## [Amazon FBA Integration](https://forum.mautic.org/t/amazon-fba-integration/2150)
**Author:** [@bennygill](https://forum.mautic.org/u/bennygill)\ **Replies:** 5\ **Last updated:** [August 17, 2015, 1:51pm UTC](https://forum.mautic.org/t/amazon-fba-integration/2150 "2015-08-17T13:51:22Z")
I sell products on Amazon that are shipped through Amazon FBA. I would like to trigger a series of emails X days after the product is shipped, asking the customer to leave a product review. Is Mautic able to in… --- ## [Change local paths](https://forum.mautic.org/t/change-local-paths/2189)
**Author:** [@quasimotoca](https://forum.mautic.org/u/quasimotoca)\ **Replies:** 8\ **Last updated:** [August 17, 2015, 1:17pm UTC](https://forum.mautic.org/t/change-local-paths/2189 "2015-08-17T13:17:45Z")
Hi: I’d like to change the location where the config files are written to. I noticed there’s a concept of paths\_local.php. Is there an example of this file anywhere? Basically, instead of saving them in /app/config … --- ## [Pushing Points To CRM](https://forum.mautic.org/t/pushing-points-to-crm/2090)
**Author:** [@ChrisMorley](https://forum.mautic.org/u/ChrisMorley)\ **Replies:** 5\ **Last updated:** [August 15, 2015, 9:26pm UTC](https://forum.mautic.org/t/pushing-points-to-crm/2090 "2015-08-15T21:26:46Z")
What’s a good way to get a lead’s point score into your CRM? Specifically, I’m trying to get that score into Zoho. --- ## [Points do not increase](https://forum.mautic.org/t/points-do-not-increase/2182)
**Author:** [@rubenr11](https://forum.mautic.org/u/rubenr11)\ **Replies:** 1\ **Last updated:** [August 12, 2015, 4:17pm UTC](https://forum.mautic.org/t/points-do-not-increase/2182 "2015-08-12T16:17:16Z")
I created 2 Increase Action when a lead visit specific page and the track detect the page hit and I can see the event on Lead history but points never increased. This is an image What would be the problem … --- ## [Secret Key not Loading](https://forum.mautic.org/t/secret-key-not-loading/2175)
**Author:** [@dzawacki](https://forum.mautic.org/u/dzawacki)\ **Replies:** 3\ **Last updated:** [August 12, 2015, 1:08pm UTC](https://forum.mautic.org/t/secret-key-not-loading/2175 "2015-08-12T13:08:39Z")
I cannot seem to get the “Consumer Secret” to generate. If I fill in my information, I can get the “Consumer Key” to show up, but no secret. I’ve tried a few different times and the same thing happens each time. I have O… --- ## [Bug: Form Submitted Event display in wrong label](https://forum.mautic.org/t/bug-form-submitted-event-display-in-wrong-label/2168)
**Author:** [@kianabeauty](https://forum.mautic.org/u/kianabeauty)\ **Replies:** 3\ **Last updated:** [August 11, 2015, 10:08pm UTC](https://forum.mautic.org/t/bug-form-submitted-event-display-in-wrong-label/2168 "2015-08-11T22:08:21Z")
Noticed this today - I have a hidden form that automatically submits on our order checkout process. i.e. kianabeauty.com.au/\*/thank\_you In Shopify, I have a bunch of if statements to check if a value is valid, else … --- ## [Adding Assets Causes Error 500](https://forum.mautic.org/t/adding-assets-causes-error-500/1904)
**Author:** [@petertl](https://forum.mautic.org/u/petertl)\ **Replies:** 5\ **Last updated:** [August 11, 2015, 2:30pm UTC](https://forum.mautic.org/t/adding-assets-causes-error-500/1904 "2015-08-11T14:30:19Z")
Hi, I believe, I somehow broke my asset view. I tried to upload a text document but there was an error message (I can’t remember the wording but it was generic). After that I navigated to another part of the ap… --- ## [Trello Integration](https://forum.mautic.org/t/trello-integration/2160)
**Author:** [@ivo](https://forum.mautic.org/u/ivo)\ **Replies:** 3\ **Last updated:** [August 10, 2015, 9:19pm UTC](https://forum.mautic.org/t/trello-integration/2160 "2015-08-10T21:19:59Z")
Hello, guys! I’d like to know, is there a integration with trello? Thanks, --- ## [mPower Focus blocking my site](https://forum.mautic.org/t/mpower-focus-blocking-my-site/2166)
**Author:** [@fillipeweb](https://forum.mautic.org/u/fillipeweb)\ **Replies:** 5\ **Last updated:** [August 10, 2015, 4:09pm UTC](https://forum.mautic.org/t/mpower-focus-blocking-my-site/2166 "2015-08-10T16:09:26Z")
I did a configuration for mPower Focus data collect and put it in my website, but the script configuration is blocking my whole site. There is a DIV above whole my site and I can’t click anywhere. --- ## [There is no Action button on the Forms](https://forum.mautic.org/t/there-is-no-action-button-on-the-forms/2162)
**Author:** [@walcottshour](https://forum.mautic.org/u/walcottshour)\ **Replies:** 2\ **Last updated:** [August 10, 2015, 7:14am UTC](https://forum.mautic.org/t/there-is-no-action-button-on-the-forms/2162 "2015-08-10T07:14:19Z")
I am using Mautic on my own server and I am trying to set up a form but I cannot find the Action button after Details and Field button. Can anyone suggest a quick fix please? Also, I am new to programming so can you expl… --- ## [Latest version - cannot edit, cannot view leads.](https://forum.mautic.org/t/latest-version-cannot-edit-cannot-view-leads/2155)
**Author:** [@wbuist](https://forum.mautic.org/u/wbuist)\ **Replies:** 3\ **Last updated:** [August 9, 2015, 5:53am UTC](https://forum.mautic.org/t/latest-version-cannot-edit-cannot-view-leads/2155 "2015-08-09T05:53:10Z")
When I go to leads I get the list OK, when I click on a name I get the blue bar for a few moments as if the page is loading but then it goes away with no new page. If I go to \[pathto mautic\]/s/leads/view/leadnumber I get… --- ## [Cannot trigger campaigns - function name must be a string](https://forum.mautic.org/t/cannot-trigger-campaigns-function-name-must-be-a-string/2129)
**Author:** [@Weitzmam](https://forum.mautic.org/u/Weitzmam)\ **Replies:** 2\ **Last updated:** [August 6, 2015, 12:42pm UTC](https://forum.mautic.org/t/cannot-trigger-campaigns-function-name-must-be-a-string/2129 "2015-08-06T12:42:31Z")
Hi there, I have Matuic setup and upgraded to 1.1.3. I am able to send out a mass email to a list but, campaings will not trigger. The leads are added to the campaigns but no emails go out. When I run the cronjobs m… --- ## [Incorrect saving a lead with avatar.](https://forum.mautic.org/t/incorrect-saving-a-lead-with-avatar/2099)
**Author:** [@slawek.kow](https://forum.mautic.org/u/slawek.kow)\ **Replies:** 6\ **Last updated:** [August 6, 2015, 12:31pm UTC](https://forum.mautic.org/t/incorrect-saving-a-lead-with-avatar/2099 "2015-08-06T12:31:30Z")
hello Mautic installed on your own hosting. Incorrect saving a lead with avatar. When saving a lead with an avatar, log says: Quote: \[2015-07-27 13:49:58\] mautic.CRITICAL: Uncaught PHP Exception LogicException… [Previous page](https://forum.mautic.org/c/support/8.md?page=311) [Next page](https://forum.mautic.org/c/support/8.md?page=313)