# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=317 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 318 --- ## [Track Email of another email system](https://forum.mautic.org/t/track-email-of-another-email-system/1878)
**Author:** [@Filipe](https://forum.mautic.org/u/Filipe)\ **Replies:** 4\ **Last updated:** [May 28, 2015, 12:17am UTC](https://forum.mautic.org/t/track-email-of-another-email-system/1878 "2015-05-28T00:17:34Z")
Hi, Is there any way i can track a email sent by another platform? If I insert the pixel tag image inside the email it will work? Thank you!!! --- ## [Form Submission 500 Error](https://forum.mautic.org/t/form-submission-500-error/1813)
**Author:** [@c0nart1st](https://forum.mautic.org/u/c0nart1st)\ **Replies:** 3\ **Last updated:** [May 27, 2015, 5:41pm UTC](https://forum.mautic.org/t/form-submission-500-error/1813 "2015-05-27T17:41:27Z")
Hey everyone, I’m slowly replacing the existing forms that were on my site with Mautic forms, but on submission, the url “http://navarrodentalgroup.com/mautic/form/submit?formId=1” is bouncing to a 500 internal serv… --- ## [Internal Server Error for Integrations page](https://forum.mautic.org/t/internal-server-error-for-integrations-page/1832)
**Author:** [@jeeva](https://forum.mautic.org/u/jeeva)\ **Replies:** 3\ **Last updated:** [May 27, 2015, 6:22am UTC](https://forum.mautic.org/t/internal-server-error-for-integrations-page/1832 "2015-05-27T06:22:18Z")
Hi We installed mautic recently. When we login as admin and go to Settings -\> Integrations-\> I t says Uh oh! I think I broke it. If I do it again, please report me to the system administrator! 500 Internal … --- ## [PERFORMACE leadlists:update](https://forum.mautic.org/t/performace-leadlists-update/1867)
**Author:** [@squd](https://forum.mautic.org/u/squd)\ **Replies:** 5\ **Last updated:** [May 25, 2015, 5:15pm UTC](https://forum.mautic.org/t/performace-leadlists-update/1867 "2015-05-25T17:15:58Z")
Hello, I see that mautic have bad performance when I do LISTS update (execute php /var/www/mautic/app/console mautic:leadlists:update --env=prodphp /var/www/mautic/app/console mautic:leadlists:update --env=prod) DB i… --- ## [A/B test oddity](https://forum.mautic.org/t/a-b-test-oddity/1862)
**Author:** [@zpetterd](https://forum.mautic.org/u/zpetterd)\ **Replies:** 2\ **Last updated:** [May 25, 2015, 11:12am UTC](https://forum.mautic.org/t/a-b-test-oddity/1862 "2015-05-25T11:12:11Z")
I have something weird with an A/B test that is setup for a landing page. It seems that the page view stats don’t line up with the A/B test stats. If you have a look below and take note of the numbers you should be able … --- ## [Mandrill Return path and tracking](https://forum.mautic.org/t/mandrill-return-path-and-tracking/1847)
**Author:** [@wbuist](https://forum.mautic.org/u/wbuist)\ **Replies:** 4\ **Last updated:** [May 25, 2015, 7:45am UTC](https://forum.mautic.org/t/mandrill-return-path-and-tracking/1847 "2015-05-25T07:45:47Z")
I’m using Mandrill to send mail, and I need to make sure that the right open and click notifications flow through to Mautic. In mandrill there is the option to set up return path domains and web hooks to send the da… --- ## [Video on landing page?](https://forum.mautic.org/t/video-on-landing-page/1840)
**Author:** [@tuum](https://forum.mautic.org/u/tuum)\ **Replies:** 4\ **Last updated:** [May 23, 2015, 11:27pm UTC](https://forum.mautic.org/t/video-on-landing-page/1840 "2015-05-23T23:27:21Z")
Is it possible to embed a YouTube video on a landing page? If so, can you please explain how to go about this, or direct me to any relevant documentation, as any code I paste into the HTML using Page Builder gets lost wh… --- ## [Cron Job Alternative](https://forum.mautic.org/t/cron-job-alternative/1838)
**Author:** [@petertl](https://forum.mautic.org/u/petertl)\ **Replies:** 5\ **Last updated:** [May 22, 2015, 3:49pm UTC](https://forum.mautic.org/t/cron-job-alternative/1838 "2015-05-22T15:49:06Z")
Hi, unfortunately I am not able to use cron which is mandatory as I understood: https://github.com/mautic/documentation/tree/master/setup Is there an alternative to the console to trigger the functions (e.g. … --- ## [Froms - Select Field](https://forum.mautic.org/t/froms-select-field/1863)
**Author:** [@HiKaylum](https://forum.mautic.org/u/HiKaylum)\ **Replies:** 2\ **Last updated:** [May 21, 2015, 1:49pm UTC](https://forum.mautic.org/t/froms-select-field/1863 "2015-05-21T13:49:16Z")
Hi guys, I got to do a landing page, on it is a form with a dropdown that lets a user choose three options, depending on the option they choose I want to send an email to download an asset. I can seem to find a way … --- ## [Mandrill SMTP Error](https://forum.mautic.org/t/mandrill-smtp-error/1860)
**Author:** [@fbugalla](https://forum.mautic.org/u/fbugalla)\ **Replies:** 1\ **Last updated:** [May 20, 2015, 10:22am UTC](https://forum.mautic.org/t/mandrill-smtp-error/1860 "2015-05-20T10:22:25Z")
Hello, I have been able to log with Mandrill at once with Mautic 1.0.4. Since I upgraded to 1.0.5 I am not able to log in anymore always getting this error when testing connection: “Failed to authenticate on SM… --- ## [Text paragraph in forms](https://forum.mautic.org/t/text-paragraph-in-forms/1858)
**Author:** [@roman](https://forum.mautic.org/u/roman)\ **Replies:** 1\ **Last updated:** [May 19, 2015, 1:46pm UTC](https://forum.mautic.org/t/text-paragraph-in-forms/1858 "2015-05-19T13:46:44Z")
Hi Mautic team! I need to insert a plain text paragraph between fields in a form. Is it possible to do that anyway? Thanks. --- ## [Internal server error](https://forum.mautic.org/t/internal-server-error/1853)
**Author:** [@alfredosimoes](https://forum.mautic.org/u/alfredosimoes)\ **Replies:** 2\ **Last updated:** [May 18, 2015, 10:46pm UTC](https://forum.mautic.org/t/internal-server-error/1853 "2015-05-18T22:46:21Z")
\[2015-05-18 17:31:45\] mautic.CRITICAL: Uncaught PHP Exception DoctrineDBALDBALException: “An exception occurred while executing ‘INSERT INTO mau\_form\_results\_3\_ofuturodap (empresa, nome, apelido, cargo, actividade, ema… --- ## [Landing page editor rewrites code](https://forum.mautic.org/t/landing-page-editor-rewrites-code/1850)
**Author:** [@c0nart1st](https://forum.mautic.org/u/c0nart1st)\ **Replies:** 1\ **Last updated:** [May 18, 2015, 5:22pm UTC](https://forum.mautic.org/t/landing-page-editor-rewrites-code/1850 "2015-05-18T17:22:57Z")
Hello everyone! I’ve been trying create a landing page that mimics an existing page on my client’s site used for setting appointments. Many of our recent email campaigns have included a link to set their next appoin… --- ## [Importance of the landing page url](https://forum.mautic.org/t/importance-of-the-landing-page-url/1837)
**Author:** [@henryb72](https://forum.mautic.org/u/henryb72)\ **Replies:** 2\ **Last updated:** [May 18, 2015, 1:29pm UTC](https://forum.mautic.org/t/importance-of-the-landing-page-url/1837 "2015-05-18T13:29:11Z")
As a fast growing startup we are very excited to have just installed mautic on a new server and integrate it into our marketing strategy. Our public customer facing website is e.g. www.startup.com but the new server is s… --- ## [Facebook integration](https://forum.mautic.org/t/facebook-integration/1844)
**Author:** [@alfredosimoes](https://forum.mautic.org/u/alfredosimoes)\ **Replies:** 1\ **Last updated:** [May 16, 2015, 9:33pm UTC](https://forum.mautic.org/t/facebook-integration/1844 "2015-05-16T21:33:44Z")
I am setting up the integration with facebook. I provided client id and client secret and I am trying to authorize the app. I am getting the following message: “App Not Set Up: This app is still in development mode,… --- ## [How often to run cron jobs?](https://forum.mautic.org/t/how-often-to-run-cron-jobs/1841)
**Author:** [@henryb72](https://forum.mautic.org/u/henryb72)\ **Replies:** 2\ **Last updated:** [May 16, 2015, 8:41pm UTC](https://forum.mautic.org/t/how-often-to-run-cron-jobs/1841 "2015-05-16T20:41:37Z")
How often is it recommended to run the cron jobs below? The docs don’t day anything about frequency as far as I can see. php /path/to/mautic/app/console mautic:leadlists:update --env=prod php /path/to/mautic/app/c… --- ## [Capturing form's page name](https://forum.mautic.org/t/capturing-forms-page-name/1830)
**Author:** [@roman](https://forum.mautic.org/u/roman)\ **Replies:** 5\ **Last updated:** [May 16, 2015, 3:40pm UTC](https://forum.mautic.org/t/capturing-forms-page-name/1830 "2015-05-16T15:40:17Z")
Hi team! I’m using a mautic form in multiple pages in my website and I need to capture the page name where the form was submited. I guess that I need to place a hidden field in the form, but I don’t know what t… --- ## [Dynamic Lead Lists not populating](https://forum.mautic.org/t/dynamic-lead-lists-not-populating/1825)
**Author:** [@katimari](https://forum.mautic.org/u/katimari)\ **Replies:** 4\ **Last updated:** [May 16, 2015, 12:38am UTC](https://forum.mautic.org/t/dynamic-lead-lists-not-populating/1825 "2015-05-16T00:38:31Z")
I’m not sure if it’s related to the last update or not, but since that update, I have not been able to dynamically populate lead lists, even if I create exact copies of ones that worked before. Any help troubleshooting w… --- ## [new instalation problem](https://forum.mautic.org/t/new-instalation-problem/1805)
**Author:** [@Miguel](https://forum.mautic.org/u/Miguel)\ **Replies:** 7\ **Last updated:** [June 26, 2015, 10:05am UTC](https://forum.mautic.org/t/new-instalation-problem/1805 "2015-06-26T10:05:51Z")
Hello We are installed Mautic in tubuntu+ Plesk server and gives the following error: Major Problems that need to be fixed now We have detected 1 major problems. You must fix them before continuing: S… --- ## [Installation Error](https://forum.mautic.org/t/installation-error/1836)
**Author:** [@petertl](https://forum.mautic.org/u/petertl)\ **Replies:** 4\ **Last updated:** [May 15, 2015, 3:11pm UTC](https://forum.mautic.org/t/installation-error/1836 "2015-05-15T15:11:39Z")
Hi, I downloaded the latest version of mautic, unzipped the files, uploaded them onto my webspace and made the index.php available via a subdomain. When I call …/index.php the following error message occurs: Pa… --- ## [Creating a simple contact form](https://forum.mautic.org/t/creating-a-simple-contact-form/1592)
**Author:** [@menolo](https://forum.mautic.org/u/menolo)\ **Replies:** 3\ **Last updated:** [May 14, 2015, 9:35am UTC](https://forum.mautic.org/t/creating-a-simple-contact-form/1592 "2015-05-14T09:35:38Z")
I’d like to create a simple contact form to replace my contact form in Joomla!. I’m using the Joomla! Mautic plugin which works like a charm for tracking and embedding forms. In the form I’m asking users for their f… --- ## [Empty Leads on Smart Lists](https://forum.mautic.org/t/empty-leads-on-smart-lists/1828)
**Author:** [@ppcaff](https://forum.mautic.org/u/ppcaff)\ **Replies:** 2\ **Last updated:** [May 14, 2015, 9:01am UTC](https://forum.mautic.org/t/empty-leads-on-smart-lists/1828 "2015-05-14T09:01:02Z")
Hi , i install your script to my server and import around 20,000 leads some of this leads is empty email and i need to remove it i create list with filter Email = empty , but give me list without leads (0) i try th… --- ## [Use of undefined constant CURLOPT\_SSL\_VERIFYPEER](https://forum.mautic.org/t/use-of-undefined-constant-curlopt-ssl-verifypeer/1823)
**Author:** [@Chris](https://forum.mautic.org/u/Chris)\ **Replies:** 2\ **Last updated:** [May 13, 2015, 5:19pm UTC](https://forum.mautic.org/t/use-of-undefined-constant-curlopt-ssl-verifypeer/1823 "2015-05-13T17:19:20Z")
I have installed Mautic on Amazon EC2 and I get this message: Notice: Use of undefined constant CURLOPT\_SSL\_VERIFYPEER - assumed ‘CURLOPT\_SSL\_VERIFYPEER’ in /var/www/html/…/app/bundles/CoreBundle/Helper/UpdateHelper… --- ## [Mautic Addon - Add menu item](https://forum.mautic.org/t/mautic-addon-add-menu-item/1784)
**Author:** [@bryantrinh](https://forum.mautic.org/u/bryantrinh)\ **Replies:** 3\ **Last updated:** [May 13, 2015, 3:10am UTC](https://forum.mautic.org/t/mautic-addon-add-menu-item/1784 "2015-05-13T03:10:07Z")
Hi Mautic team, We’re working on an Add-on Development and would like to add a new menu item to current Mautic menu, but we can’t find any way to get it added properly to the current Mautic menu, what we’re doing is… --- ## [Joomla Plug-in Error Access token parameters](https://forum.mautic.org/t/joomla-plug-in-error-access-token-parameters/1777)
**Author:** [@najatuk](https://forum.mautic.org/u/najatuk)\ **Replies:** 9\ **Last updated:** [May 12, 2015, 4:36pm UTC](https://forum.mautic.org/t/joomla-plug-in-error-access-token-parameters/1777 "2015-05-12T16:36:32Z")
Joomla Error I have the latest version of Joomla 3.4.1 as well as have updated my plugin successfully to the most recent version (today) and now for the first time activated it. I have followed the tutorial to generat… --- ## [What htaccess or Security.php settings do you need to force HTTPS?](https://forum.mautic.org/t/what-htaccess-or-security-php-settings-do-you-need-to-force-https/1822)
**Author:** [@wbuist](https://forum.mautic.org/u/wbuist)\ **Replies:** 1\ **Last updated:** [May 12, 2015, 11:02am UTC](https://forum.mautic.org/t/what-htaccess-or-security-php-settings-do-you-need-to-force-https/1822 "2015-05-12T11:02:20Z")
I’ve been trying to set up Mautic in a secure environment and I’m either getting a non secure (Http) load - or ‘Too many redirects’ What changes are needed ot .htaccess or Security.php in /config to do this? --- ## [Internal server error 500 when submiting form as part of campaign only](https://forum.mautic.org/t/internal-server-error-500-when-submiting-form-as-part-of-campaign-only/1773)
**Author:** [@alexd](https://forum.mautic.org/u/alexd)\ **Replies:** 5\ **Last updated:** [May 11, 2015, 1:21pm UTC](https://forum.mautic.org/t/internal-server-error-500-when-submiting-form-as-part-of-campaign-only/1773 "2015-05-11T13:21:25Z")
Hi, When submitting a form as part of my test campaign I get a 500 Internal server error. The form is located on a WordPress based website using mautic plugin. It works fine if I enter details that aren’t al… --- ## [Hey Chad](https://forum.mautic.org/t/hey-chad/1815)
**Author:** [@c0nart1st](https://forum.mautic.org/u/c0nart1st)\ **Replies:** 1\ **Last updated:** [May 8, 2015, 6:30pm UTC](https://forum.mautic.org/t/hey-chad/1815 "2015-05-08T18:30:16Z")
Hey Chad, Gotta say, I’m excited to work with you again after you were such a help last time! I received your test lead, and I assume you got the placeholder “what’s new” email in response, any idea what a solution … --- ## [AWS SES for sending email](https://forum.mautic.org/t/aws-ses-for-sending-email/1465)
**Author:** [@zamzam](https://forum.mautic.org/u/zamzam)\ **Replies:** 5\ **Last updated:** [May 8, 2015, 4:20pm UTC](https://forum.mautic.org/t/aws-ses-for-sending-email/1465 "2015-05-08T16:20:38Z")
I just found out mautic from Googling email automation. It looks great. I am working as a digital marketing professional and this is really looks great. One thing I really need to know is it possible to use AWS SES … --- ## [Easy way to post/route leads](https://forum.mautic.org/t/easy-way-to-post-route-leads/1808)
**Author:** [@castline](https://forum.mautic.org/u/castline)\ **Replies:** 6\ **Last updated:** [May 7, 2015, 1:52am UTC](https://forum.mautic.org/t/easy-way-to-post-route-leads/1808 "2015-05-07T01:52:41Z")
Is there an easy way to post leads into, as well as route leads out of Mautic via posting strings’s, etc? For example, instead of using preset integrations, can I simply enter posting URL’s for where I would like a new l… [Previous page](https://forum.mautic.org/c/support/8.md?page=316) [Next page](https://forum.mautic.org/c/support/8.md?page=318)