# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=318 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 319 --- ## [Fatal Error On Wordpress](https://forum.mautic.org/t/fatal-error-on-wordpress/1807)
**Author:** [@shamrick](https://forum.mautic.org/u/shamrick)\ **Replies:** 3\ **Last updated:** [May 5, 2015, 5:23pm UTC](https://forum.mautic.org/t/fatal-error-on-wordpress/1807 "2015-05-05T17:23:02Z")
I’m getting this error and not sure how to correct it. Fatal error: Cannot use object of type MauticLeadBundleEntityLead as array in /home1/##account##/public\_html/mautic/app/bundles/FormBundle/Model/SubmissionModel… --- ## [SMTP connection failed.](https://forum.mautic.org/t/smtp-connection-failed/1787)
**Author:** [@Miguel](https://forum.mautic.org/u/Miguel)\ **Replies:** 12\ **Last updated:** [May 5, 2015, 2:30pm UTC](https://forum.mautic.org/t/smtp-connection-failed/1787 "2015-05-05T14:30:18Z")
I tried to use mandrilapp and gmail and every time after Save&close Or Apply the system loses the password and dont work anymore. by steps: I complete all smtp configuration and test it. Success!! even I receive the … --- ## [Installations fails, missing bootstrap.php.cache](https://forum.mautic.org/t/installations-fails-missing-bootstrap-php-cache/1800)
**Author:** [@Camenisch](https://forum.mautic.org/u/Camenisch)\ **Replies:** 11\ **Last updated:** [May 5, 2015, 1:51pm UTC](https://forum.mautic.org/t/installations-fails-missing-bootstrap-php-cache/1800 "2015-05-05T13:51:27Z")
Hi Mautic Team I try to install your applicaiton on cloudways servers but the installer is not working. The error log shows the following message: PHP Fatal error: require\_once(): Failed opening required ‘/hom… --- ## [Emails/campaigns not spooling](https://forum.mautic.org/t/emails-campaigns-not-spooling/1806)
**Author:** [@aarsla](https://forum.mautic.org/u/aarsla)\ **Replies:** 1\ **Last updated:** [May 4, 2015, 8:31pm UTC](https://forum.mautic.org/t/emails-campaigns-not-spooling/1806 "2015-05-04T20:31:23Z")
I am using 1.0.4 release and here is my problem: When I “Send example” email it gets spooled and delivered through mautic:email:process cron job. However, “Send” button does not spool emails, neither does campaign… --- ## [checkbox required](https://forum.mautic.org/t/checkbox-required/1801)
**Author:** [@Miguel](https://forum.mautic.org/u/Miguel)\ **Replies:** 3\ **Last updated:** [May 4, 2015, 5:09pm UTC](https://forum.mautic.org/t/checkbox-required/1801 "2015-05-04T17:09:51Z")
Hi, I’m happy with mautic and very excited with the options we have. When I create a form that recieve personal data I need to put a checkbox to acept legal conditions. I used the checkbox field is required wit… --- ## [Form submission sends email to user based on IP](https://forum.mautic.org/t/form-submission-sends-email-to-user-based-on-ip/1797)
**Author:** [@Sway](https://forum.mautic.org/u/Sway)\ **Replies:** 6\ **Last updated:** [May 4, 2015, 2:30pm UTC](https://forum.mautic.org/t/form-submission-sends-email-to-user-based-on-ip/1797 "2015-05-04T14:30:41Z")
I’m testing out a form on my website. I’ve already submitted to a different form on my website so I have been captured as a lead with a specific email. When I add in user details for a separate form and add in a differen… --- ## [Smart list creation issues](https://forum.mautic.org/t/smart-list-creation-issues/1798)
**Author:** [@fbugalla](https://forum.mautic.org/u/fbugalla)\ **Replies:** 2\ **Last updated:** [May 4, 2015, 2:29pm UTC](https://forum.mautic.org/t/smart-list-creation-issues/1798 "2015-05-04T14:29:45Z")
I have aprox 1400 leads I imported with First name, Last name,and email. When trying to create a smart list filtering by “email field not empty” the Save icon start spinning and takes a very long time to execute the que… --- ## [campaign is not working.](https://forum.mautic.org/t/campaign-is-not-working/1789)
**Author:** [@ivo](https://forum.mautic.org/u/ivo)\ **Replies:** 3\ **Last updated:** [May 1, 2015, 8:33pm UTC](https://forum.mautic.org/t/campaign-is-not-working/1789 "2015-05-01T20:33:47Z")
Hello, guys! I’m having some problems with my campaign, I’m in mautic hosted on azulweb.mautic.com and my campaigns do not pass the second level. like the example image below, when a person enters the campaign he re… --- ## [Install through FTP](https://forum.mautic.org/t/install-through-ftp/1793)
**Author:** [@c0nart1st](https://forum.mautic.org/u/c0nart1st)\ **Replies:** 18\ **Last updated:** [May 1, 2015, 7:26pm UTC](https://forum.mautic.org/t/install-through-ftp/1793 "2015-05-01T19:26:02Z")
Hey everyone… I’m having a really hard time installing Mautic, and I’m not exactly sure what I’m doing wrong. My client wants it hosted on their domain (essentially theirdomain.com/mautic), and I tried installing the who… --- ## [Wanted to send this privately](https://forum.mautic.org/t/wanted-to-send-this-privately/1796)
**Author:** [@c0nart1st](https://forum.mautic.org/u/c0nart1st)\ **Replies:** 1\ **Last updated:** [May 1, 2015, 4:54pm UTC](https://forum.mautic.org/t/wanted-to-send-this-privately/1796 "2015-05-01T16:54:38Z")
http://navarrodentalgroup.com/phpinfo.php --- ## [Duplicate Email received via Mautic Form into separate email marketing software (Sendy)](https://forum.mautic.org/t/duplicate-email-received-via-mautic-form-into-separate-email-marketing-software-sendy/1794)
**Author:** [@Sway](https://forum.mautic.org/u/Sway)\ **Replies:** 2\ **Last updated:** [May 1, 2015, 3:53pm UTC](https://forum.mautic.org/t/duplicate-email-received-via-mautic-form-into-separate-email-marketing-software-sendy/1794 "2015-05-01T15:53:32Z")
Hi, I’m trying to set up Mautic so that I can duplicate an email received in a Mautic form to Sendy. I’ve created the form, added into my wordpress landing page and its functioning correctly - lead is being received… --- ## [error when a lead already exists between my leads](https://forum.mautic.org/t/error-when-a-lead-already-exists-between-my-leads/1782)
**Author:** [@ivo](https://forum.mautic.org/u/ivo)\ **Replies:** 2\ **Last updated:** [May 1, 2015, 5:49am UTC](https://forum.mautic.org/t/error-when-a-lead-already-exists-between-my-leads/1782 "2015-05-01T05:49:03Z")
Hi, I found a little problem when I try to push information from a lead that already exists between my leads. when this happens the screen is blank http://azulweb.mautic.com/form/submit?formId=1 address. Can an… --- ## [Configuration problem](https://forum.mautic.org/t/configuration-problem/1615)
**Author:** [@rpghome](https://forum.mautic.org/u/rpghome)\ **Replies:** 13\ **Last updated:** [April 30, 2015, 12:47pm UTC](https://forum.mautic.org/t/configuration-problem/1615 "2015-04-30T12:47:07Z")
Hello! I have installed mautic on my web server, but the settings in configuration can’t be saved. After I click apply button, the settings always return to default values. It happens on RC2 but I can’t te… --- ## [Email authentication in Mautic.com](https://forum.mautic.org/t/email-authentication-in-mautic-com/1783)
**Author:** [@rodrideme](https://forum.mautic.org/u/rodrideme)\ **Replies:** 1\ **Last updated:** [April 28, 2015, 5:34pm UTC](https://forum.mautic.org/t/email-authentication-in-mautic-com/1783 "2015-04-28T17:34:42Z")
Hi guys, Is it possible set the email authentication in Mautic.com? Because all emails is entering in spam box. --- ## [cron mautic hosted doesn't work ?](https://forum.mautic.org/t/cron-mautic-hosted-doesnt-work/1780)
**Author:** [@ivo](https://forum.mautic.org/u/ivo)\ **Replies:** 3\ **Last updated:** [April 28, 2015, 3:19pm UTC](https://forum.mautic.org/t/cron-mautic-hosted-doesnt-work/1780 "2015-04-28T15:19:56Z")
Hello everybody! I’m new in the mautic and I have a few doubts, sorry if I write wrong I don’t know english very well. anyway. I’m using mautic hosted in mautic.com and I created my campaign, but it doesn’t wo… --- ## [Multiple intances](https://forum.mautic.org/t/multiple-intances/1776)
**Author:** [@Chris](https://forum.mautic.org/u/Chris)\ **Replies:** 2\ **Last updated:** [April 27, 2015, 3:15pm UTC](https://forum.mautic.org/t/multiple-intances/1776 "2015-04-27T15:15:13Z")
Hello, How can I create multiple instances instead of creating new installations every time? Thanks. CG. --- ## [API getList()](https://forum.mautic.org/t/api-getlist/1746)
**Author:** [@abenavides](https://forum.mautic.org/u/abenavides)\ **Replies:** 6\ **Last updated:** [April 20, 2015, 4:42pm UTC](https://forum.mautic.org/t/api-getlist/1746 "2015-04-20T16:42:02Z")
Hi. I’m connecting to Mautic via API with OAuth2. If I use $leadApi-\>getList() all leads are retrieved. I want to filter them by field alias. For example, only retrieve leads were company=‘Company’. Is this the… --- ## [Joomla configuration](https://forum.mautic.org/t/joomla-configuration/1761)
**Author:** [@admin1](https://forum.mautic.org/u/admin1)\ **Replies:** 5\ **Last updated:** [April 20, 2015, 11:28am UTC](https://forum.mautic.org/t/joomla-configuration/1761 "2015-04-20T11:28:58Z")
Hi Support, I have downloaded and installed the Joomla plugin, but can’t get it working. On a localhost the error is Failed to load resource: the server responded with a status of 404 (Not Found) I am… --- ## [Campaigns Won't Send Emails](https://forum.mautic.org/t/campaigns-wont-send-emails/1758)
**Author:** [@jmonblatt](https://forum.mautic.org/u/jmonblatt)\ **Replies:** 2\ **Last updated:** [April 18, 2015, 11:22am UTC](https://forum.mautic.org/t/campaigns-wont-send-emails/1758 "2015-04-18T11:22:27Z")
Hi, I set up Mautic today with Amazon SES. I have it configured correctly, however, I can only send out emails via the Email menu and not from campaigns. I’ve set up contacts, list, and emails and have a simple test… --- ## [Smart lists behaviour](https://forum.mautic.org/t/smart-lists-behaviour/1747)
**Author:** [@zpetterd](https://forum.mautic.org/u/zpetterd)\ **Replies:** 5\ **Last updated:** [April 17, 2015, 6:02am UTC](https://forum.mautic.org/t/smart-lists-behaviour/1747 "2015-04-17T06:02:08Z")
Hi, I’ve got a scenario where I imported a bunch of leads so we can use Mautic for sending out our newsletter. To get them all in a list together I added a boolean newsletter field in the imported CSV file and set i… --- ## [Integrating mautic with PMTA SMTP- getting Error](https://forum.mautic.org/t/integrating-mautic-with-pmta-smtp-getting-error/1757)
**Author:** [@djay.4444](https://forum.mautic.org/u/djay.4444)\ **Replies:** 2\ **Last updated:** [April 16, 2015, 10:07pm UTC](https://forum.mautic.org/t/integrating-mautic-with-pmta-smtp-getting-error/1757 "2015-04-16T22:07:49Z")
Hi Mate, Getting Below Error Connection could not be established with host 78.110.162.66 \[ #0\] Log data: ++ Starting Swift\_SmtpTransport !! Connection could not be established with host 78.110.162.66 \[ #0\] … --- ## [Newsletters and Importing Lists](https://forum.mautic.org/t/newsletters-and-importing-lists/1731)
**Author:** [@versadial](https://forum.mautic.org/u/versadial)\ **Replies:** 6\ **Last updated:** [April 16, 2015, 6:14pm UTC](https://forum.mautic.org/t/newsletters-and-importing-lists/1731 "2015-04-16T18:14:01Z")
I have a question when it comes to newsletters and importing email lists. If I import a list of contacts into mautic, I have a field that is labeled ie STATUS. and based on that status (prospect, reseller, customer)… --- ## [Unable to delete checkbox field](https://forum.mautic.org/t/unable-to-delete-checkbox-field/1754)
**Author:** [@fbugalla](https://forum.mautic.org/u/fbugalla)\ **Replies:** 2\ **Last updated:** [April 16, 2015, 12:59pm UTC](https://forum.mautic.org/t/unable-to-delete-checkbox-field/1754 "2015-04-16T12:59:55Z")
Hello, just reporting what I believe it could be a small bug (or, I’m missing something) I created a new form with a checkbox field with 4 options in it.Then I decided to change the checkbox for a dropdown list. Now … --- ## [Form Builder Won't Load](https://forum.mautic.org/t/form-builder-wont-load/1745)
**Author:** [@michaelphill](https://forum.mautic.org/u/michaelphill)\ **Replies:** 1\ **Last updated:** [April 14, 2015, 2:15pm UTC](https://forum.mautic.org/t/form-builder-wont-load/1745 "2015-04-14T14:15:14Z")
I have a fresh install of Mautic and when I try to create a new form, the first time I click the “New” button, it first just makes the search form on the page take on a gray background. Then, clicking it again, changes t… --- ## [Error message after changing PHP mode](https://forum.mautic.org/t/error-message-after-changing-php-mode/1650)
**Author:** [@rsieber](https://forum.mautic.org/u/rsieber)\ **Replies:** 6\ **Last updated:** [April 14, 2015, 5:32am UTC](https://forum.mautic.org/t/error-message-after-changing-php-mode/1650 "2015-04-14T05:32:56Z")
Hi Alan, congratulations for release 1.0!! I recently changed the php mode of my server from CGI to Apache-Module. Afterwards I changed the owner of all mautic files and directory to www-data which is the php u… --- ## [How I installed a self-hosted instance with Softaculous](https://forum.mautic.org/t/how-i-installed-a-self-hosted-instance-with-softaculous/1743)
**Author:** [@youvediscoveredus](https://forum.mautic.org/u/youvediscoveredus)\ **Replies:** 1\ **Last updated:** [April 14, 2015, 1:10am UTC](https://forum.mautic.org/t/how-i-installed-a-self-hosted-instance-with-softaculous/1743 "2015-04-14T01:10:00Z")
I currently use a shared hosting plan with an affordable service. Unfortunately, their cPanel connection to softaculous wasn’t showing the Mautic install. Here’s what I had to do. I googled Softaculous and Mautic. 1… --- ## [Installing Mautic Overrides Site Index](https://forum.mautic.org/t/installing-mautic-overrides-site-index/1739)
**Author:** [@shamrick](https://forum.mautic.org/u/shamrick)\ **Replies:** 3\ **Last updated:** [April 13, 2015, 9:40pm UTC](https://forum.mautic.org/t/installing-mautic-overrides-site-index/1739 "2015-04-13T21:40:21Z")
Wondering about the best practices for installing Mautic. I managed to install it with no problems, however later I found that it overrode my Joomla index.php file and so my site redirected to the Mautic installation. … --- ## [Blank Page after installation installer/final](https://forum.mautic.org/t/blank-page-after-installation-installer-final/1736)
**Author:** [@espresso](https://forum.mautic.org/u/espresso)\ **Replies:** 2\ **Last updated:** [April 11, 2015, 12:28am UTC](https://forum.mautic.org/t/blank-page-after-installation-installer-final/1736 "2015-04-11T00:28:00Z")
Mautic 1.0.2 stuck with blank page on installer/final page when trying to install it online in a sub-folder. Offline installation completed successfully and after checking I noticed that the online installation cre… --- ## [Trying to add a remote Asset](https://forum.mautic.org/t/trying-to-add-a-remote-asset/1729)
**Author:** [@menolo](https://forum.mautic.org/u/menolo)\ **Replies:** 2\ **Last updated:** [April 8, 2015, 12:33pm UTC](https://forum.mautic.org/t/trying-to-add-a-remote-asset/1729 "2015-04-08T12:33:01Z")
I’ve been trying to add a remote asset to mautic but the Remote URL field is readonly. I’ve managed to fix it by using Chrome Devtools to remove the readonly attribute but that can’t be as designed (created an… --- ## [Bugs in Mautic](https://forum.mautic.org/t/bugs-in-mautic/1728)
**Author:** [@mohitgarg](https://forum.mautic.org/u/mohitgarg)\ **Replies:** 1\ **Last updated:** [April 8, 2015, 5:01am UTC](https://forum.mautic.org/t/bugs-in-mautic/1728 "2015-04-08T05:01:56Z")
Hi, Lead \> Lead List \> Filter ( Filter option is not working correctly. its given wrong assignment.) Yesterday i have send so many emails from mautic but nothing is showing in the reports. Thanks [Previous page](https://forum.mautic.org/c/support/8.md?page=317) [Next page](https://forum.mautic.org/c/support/8.md?page=319)