# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=319 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 320 --- ## [how to assign the lead in the Lead List](https://forum.mautic.org/t/how-to-assign-the-lead-in-the-lead-list/1587)
**Author:** [@mohitgarg](https://forum.mautic.org/u/mohitgarg)\ **Replies:** 5\ **Last updated:** [April 7, 2015, 5:22am UTC](https://forum.mautic.org/t/how-to-assign-the-lead-in-the-lead-list/1587 "2015-04-07T05:22:57Z")
Hi, can you please help me how to assign the lead in the Lead List. Thanks --- ## [date.timezone setting on Debian 7 64bit](https://forum.mautic.org/t/date-timezone-setting-on-debian-7-64bit/1718)
**Author:** [@cblancoz](https://forum.mautic.org/u/cblancoz)\ **Replies:** 2\ **Last updated:** [April 6, 2015, 2:44pm UTC](https://forum.mautic.org/t/date-timezone-setting-on-debian-7-64bit/1718 "2015-04-06T14:44:48Z")
I tried to install this wonderful software but I can’t. I change my date.timezone in my php.ini and nothing. I don’t have much experience in Symphony Thanks --- ## [Campaign email interval not working properly](https://forum.mautic.org/t/campaign-email-interval-not-working-properly/1724)
**Author:** [@lsan](https://forum.mautic.org/u/lsan)\ **Replies:** 1\ **Last updated:** [April 5, 2015, 10:12pm UTC](https://forum.mautic.org/t/campaign-email-interval-not-working-properly/1724 "2015-04-05T22:12:45Z")
Hi David, can you check this? https://www.mautic.org/community/index.php/255-campaign-email-interval-not-working-properly/p1#p979 I’ve updated to 1.0.2 and still not working. --- ## [Email configuration problem](https://forum.mautic.org/t/email-configuration-problem/1703)
**Author:** [@fabiograz](https://forum.mautic.org/u/fabiograz)\ **Replies:** 3\ **Last updated:** [April 4, 2015, 4:00pm UTC](https://forum.mautic.org/t/email-configuration-problem/1703 "2015-04-04T16:00:36Z")
Hi, I’ve installed Mautic version 1.0.1 on a local virtual machine to have a try. I’ve to order of problem to set up system email in configuration panel. Problem 1 - connect to smtp server: My first try has been… --- ## [Join Slack](https://forum.mautic.org/t/join-slack/1716)
**Author:** [@bubobox](https://forum.mautic.org/u/bubobox)\ **Replies:** 2\ **Last updated:** [April 3, 2015, 1:46pm UTC](https://forum.mautic.org/t/join-slack/1716 "2015-04-03T13:46:12Z")
How can I join the slack group, where can i find my @community.mautic.org email adress? Kind regards, Jeroen --- ## [404:page not found error when trying to intergrate MailChimp](https://forum.mautic.org/t/404-page-not-found-error-when-trying-to-intergrate-mailchimp/1713)
**Author:** [@alexd](https://forum.mautic.org/u/alexd)\ **Replies:** 2\ **Last updated:** [April 2, 2015, 7:15am UTC](https://forum.mautic.org/t/404-page-not-found-error-when-trying-to-intergrate-mailchimp/1713 "2015-04-02T07:15:37Z")
Hi, Mautic looks amazing, I’m sure I’ve missed something obvious but when I try and integrate MailChimp by clicking on the authorise app button I am directed to a MailChimp 404: page not found error. What am I… --- ## [Received this error on installation](https://forum.mautic.org/t/received-this-error-on-installation/1698)
**Author:** [@Camilo](https://forum.mautic.org/u/Camilo)\ **Replies:** 11\ **Last updated:** [April 1, 2015, 5:07pm UTC](https://forum.mautic.org/t/received-this-error-on-installation/1698 "2015-04-01T17:07:28Z")
First off, I want to congratulate the Mautic team on this platform and the concept behind it. Simply incredible. For some time, I’ve wanted to figure out a way to leverage my advertising and digital marketing experience … --- ## [Subfolder installation concerns](https://forum.mautic.org/t/subfolder-installation-concerns/1711)
**Author:** [@henryb72](https://forum.mautic.org/u/henryb72)\ **Replies:** 3\ **Last updated:** [April 1, 2015, 1:03pm UTC](https://forum.mautic.org/t/subfolder-installation-concerns/1711 "2015-04-01T13:03:48Z")
We’re super excited about migrating to Mautic! We’d like to install Mautic in a subfolder of our site and reverse proxy all /subfolder traffic to a dedicated server running mautic. We are wondering how a subfolder instal… --- ## [I can´t access my Mautic.com, updated?](https://forum.mautic.org/t/i-can-t-access-my-mautic-com-updated/1710)
**Author:** [@rodrideme](https://forum.mautic.org/u/rodrideme)\ **Replies:** 3\ **Last updated:** [April 1, 2015, 12:16pm UTC](https://forum.mautic.org/t/i-can-t-access-my-mautic-com-updated/1710 "2015-04-01T12:16:00Z")
Hey guys, Something wrong is happening with my access in mautic.com, take a look: rodrideme.mautic.com My Landing page: http://rodrideme.mautic.com/ebook-midias-sociais Did you do some update at plataf… --- ## [Installation Problems on LEMP Stack](https://forum.mautic.org/t/installation-problems-on-lemp-stack/1589)
**Author:** [@ardit](https://forum.mautic.org/u/ardit)\ **Replies:** 9\ **Last updated:** [March 26, 2015, 4:47pm UTC](https://forum.mautic.org/t/installation-problems-on-lemp-stack/1589 "2015-03-26T16:47:54Z")
Disclaimer: I’m an amateur when it comes to server management. With good tutorials, I can usually pull it off. So I have VPS with Digital Ocean running a LEMP stack. Nginx 1.4.6 on Ubuntu 14.04. Current PHP vers… --- ## [Issue with Page Builder](https://forum.mautic.org/t/issue-with-page-builder/1626)
**Author:** [@pius\_kid](https://forum.mautic.org/u/pius_kid)\ **Replies:** 9\ **Last updated:** [March 26, 2015, 4:46pm UTC](https://forum.mautic.org/t/issue-with-page-builder/1626 "2015-03-26T16:46:34Z")
Hi, I am trying to use the landing page builder. I added my logo to the top of the page and embedded a form, however, when I go to preview the form, my logo doesn’t show up. If I edit the page in the page builder, … --- ## [Calendar and dates in Spanish](https://forum.mautic.org/t/calendar-and-dates-in-spanish/1689)
**Author:** [@kosmos](https://forum.mautic.org/u/kosmos)\ **Replies:** 1\ **Last updated:** [March 23, 2015, 6:47pm UTC](https://forum.mautic.org/t/calendar-and-dates-in-spanish/1689 "2015-03-23T18:47:44Z")
I would like to know how can I set the date formats in Spanish and also how to set the calendar to start weeks in Monday. Since there is no configuration option in Mautic, may be I must modify some code, could you g… --- ## [Anonymous data not collected](https://forum.mautic.org/t/anonymous-data-not-collected/1688)
**Author:** [@tommi.kankare](https://forum.mautic.org/u/tommi.kankare)\ **Replies:** 2\ **Last updated:** [March 23, 2015, 2:09pm UTC](https://forum.mautic.org/t/anonymous-data-not-collected/1688 "2015-03-23T14:09:35Z")
Hi, I’m having problems setting up the Mautic on my wordpress site. I have set up the instance tommi.mautic.com. Should an anonymous lead be created when I enter the url tommi.mautic.com/mtracking.gif or tommi.ma… --- ## [WP integration data](https://forum.mautic.org/t/wp-integration-data/1607)
**Author:** [@katbyan](https://forum.mautic.org/u/katbyan)\ **Replies:** 6\ **Last updated:** [March 23, 2015, 1:47pm UTC](https://forum.mautic.org/t/wp-integration-data/1607 "2015-03-23T13:47:29Z")
Hi! I have installed the WP plugin and I can see the code with the gif… bu I don´t receive any data from the site at mautic. The url I have registered on the WP plugin is http://anlsm30.mautic.com/ Please,… --- ## [Error when you clone e-mail](https://forum.mautic.org/t/error-when-you-clone-e-mail/1674)
**Author:** [@imjohn](https://forum.mautic.org/u/imjohn)\ **Replies:** 2\ **Last updated:** [March 19, 2015, 2:35pm UTC](https://forum.mautic.org/t/error-when-you-clone-e-mail/1674 "2015-03-19T14:35:29Z")
When you clone an e-mail you get all the stats, pending and more with the e-mail. This is a very bad solution, because you wnat to clone the e-mail so you can reuse it as a template. Is this a bug or is it the meaning? --- ## [Why this campaign is not working?](https://forum.mautic.org/t/why-this-campaign-is-not-working/1661)
**Author:** [@rsieber](https://forum.mautic.org/u/rsieber)\ **Replies:** 3\ **Last updated:** [March 19, 2015, 2:17pm UTC](https://forum.mautic.org/t/why-this-campaign-is-not-working/1661 "2015-03-19T14:17:30Z")
Hi, It looks like I’m doing something wrong. Please have a look at: https://www.dropbox.com/s/d36srzg53kt8mfu/2015-03-15\_09h00\_15.png After the subscriber visited the page I want to move him to anonther list AN… --- ## [Problem with field content in mail](https://forum.mautic.org/t/problem-with-field-content-in-mail/1662)
**Author:** [@rsieber](https://forum.mautic.org/u/rsieber)\ **Replies:** 4\ **Last updated:** [March 19, 2015, 2:12pm UTC](https://forum.mautic.org/t/problem-with-field-content-in-mail/1662 "2015-03-19T14:12:43Z")
Hi, I’ve defined new fields for the lead. When I use that field in an eMail it isn’t resolved to the actual content. I use: {leadfield=situationanforderungen} In the same eMail {leadfield=firstname} is working. … --- ## [Hosted Mautic SMTP server IP addresses](https://forum.mautic.org/t/hosted-mautic-smtp-server-ip-addresses/1670)
**Author:** [@TrevorHutt](https://forum.mautic.org/u/TrevorHutt)\ **Replies:** 1\ **Last updated:** [March 18, 2015, 9:38am UTC](https://forum.mautic.org/t/hosted-mautic-smtp-server-ip-addresses/1670 "2015-03-18T09:38:10Z")
Our service desk are reporting that our Mimecast anti-spam is reporting 550 (spam email) for emails coming in bound to our BDM’s. They have request a list of the IP addresses of the SMTP servers that the hosted Mautic p… --- ## [Page Builder 500 error](https://forum.mautic.org/t/page-builder-500-error/1668)
**Author:** [@parker](https://forum.mautic.org/u/parker)\ **Replies:** 1\ **Last updated:** [March 17, 2015, 8:13pm UTC](https://forum.mautic.org/t/page-builder-500-error/1668 "2015-03-17T20:13:44Z")
Getting a 500 error when trying to use Page Builder. The only thing I have done is copy a page template and rename it something else. Changed the config.php to match new name as well. --- ## [E-mail template](https://forum.mautic.org/t/e-mail-template/1667)
**Author:** [@imjohn](https://forum.mautic.org/u/imjohn)\ **Replies:** 1\ **Last updated:** [March 17, 2015, 7:48pm UTC](https://forum.mautic.org/t/e-mail-template/1667 "2015-03-17T19:48:15Z")
Hi. I have just started using mautic and it is great. But i have some questions about templates in the e-mail builder. Do you have any documentation on it? i have only been able to find a couple post on it. I… --- ## [help](https://forum.mautic.org/t/help/1651)
**Author:** [@alliance1986](https://forum.mautic.org/u/alliance1986)\ **Replies:** 3\ **Last updated:** [March 17, 2015, 3:16pm UTC](https://forum.mautic.org/t/help/1651 "2015-03-17T15:16:51Z")
Good day. I am not able to import subscribers into my selected list. they are imported into a single list and I can’t send them a letter. obtained only if each to choose and assign it to the list. how can I import my sub… --- ## [create email](https://forum.mautic.org/t/create-email/1655)
**Author:** [@gian](https://forum.mautic.org/u/gian)\ **Replies:** 1\ **Last updated:** [March 13, 2015, 3:58pm UTC](https://forum.mautic.org/t/create-email/1655 "2015-03-13T15:58:11Z")
Hi, I have a problem and can not find solution. I’m trying to create an email, and when to I finish creating it and I click on ‘save & close’ stays charged and never ends. Please help me. PS: (I do not speak English… --- ## [New email](https://forum.mautic.org/t/new-email/1653)
**Author:** [@gian](https://forum.mautic.org/u/gian)\ **Replies:** 2\ **Last updated:** [March 13, 2015, 2:36pm UTC](https://forum.mautic.org/t/new-email/1653 "2015-03-13T14:36:21Z")
Hello friends, I have a problem, I’m trying to create an email, and when I finish creating it and I click on ‘save & close’ stays charged and never ends. --- ## [FB Field Mapping](https://forum.mautic.org/t/fb-field-mapping/1610)
**Author:** [@damonatodd](https://forum.mautic.org/u/damonatodd)\ **Replies:** 3\ **Last updated:** [March 11, 2015, 4:46am UTC](https://forum.mautic.org/t/fb-field-mapping/1610 "2015-03-11T04:46:03Z")
Hi Alan, I can’t seem to match up the FB fields and the Mautic fields as in the profile it will only say en\_US for my leads that should have had that information captured. Any ideas? Kind regards, Damon --- ## [form captcha 500 internal server error](https://forum.mautic.org/t/form-captcha-500-internal-server-error/1624)
**Author:** [@gian](https://forum.mautic.org/u/gian)\ **Replies:** 11\ **Last updated:** [March 9, 2015, 9:24pm UTC](https://forum.mautic.org/t/form-captcha-500-internal-server-error/1624 "2015-03-09T21:24:25Z")
Hello, I’ve added captcha to form, and when I click save and close get a 500 internal error. (I’m using google translator). Help please. log --- ## [Duplicate emails upon campaign publish](https://forum.mautic.org/t/duplicate-emails-upon-campaign-publish/1622)
**Author:** [@pius\_kid](https://forum.mautic.org/u/pius_kid)\ **Replies:** 4\ **Last updated:** [March 9, 2015, 4:04pm UTC](https://forum.mautic.org/t/duplicate-emails-upon-campaign-publish/1622 "2015-03-09T16:04:04Z")
Hi All, I have installed Mautic and it appears to be configured correctly. I am testing out emails. Whenever an email sends from a campaign, it sends 2 copies and also creates a duplicate lead with an ipaddress. Is thi… --- ## [Landing Pages Public URL](https://forum.mautic.org/t/landing-pages-public-url/1484)
**Author:** [@Nickske157](https://forum.mautic.org/u/Nickske157)\ **Replies:** 10\ **Last updated:** [July 22, 2015, 11:02pm UTC](https://forum.mautic.org/t/landing-pages-public-url/1484 "2015-07-22T23:02:22Z")
Does somebody know how to make a landing page public and short without the p/page/$id$:$alias$? For example: https://www.example.com/mautic/p/page/1:test Is it possible that you link the 1:test to a root of a d… --- ## [Permanent Lists](https://forum.mautic.org/t/permanent-lists/1551)
**Author:** [@solacetech](https://forum.mautic.org/u/solacetech)\ **Replies:** 21\ **Last updated:** [March 7, 2015, 8:58pm UTC](https://forum.mautic.org/t/permanent-lists/1551 "2015-03-07T20:58:00Z")
Interesting… I made a form that added any anyone who signed up to my podcast to a list named podcast. After I used that list to email my podcast the list emptied. My other list that has filters used has not emptied after… --- ## [500 Internal Server Error](https://forum.mautic.org/t/500-internal-server-error/1612)
**Author:** [@tkostenko1231](https://forum.mautic.org/u/tkostenko1231)\ **Replies:** 4\ **Last updated:** [March 7, 2015, 8:23pm UTC](https://forum.mautic.org/t/500-internal-server-error/1612 "2015-03-07T20:23:43Z")
Was trying to submit form to test and got a 500 Internal Server Error . --- ## [Forms 403 Forbidden](https://forum.mautic.org/t/forms-403-forbidden/1601)
**Author:** [@emailready](https://forum.mautic.org/u/emailready)\ **Replies:** 4\ **Last updated:** [March 7, 2015, 7:57pm UTC](https://forum.mautic.org/t/forms-403-forbidden/1601 "2015-03-07T19:57:47Z")
I wanted to test my blog signup form from a remote ip which I used HOLA to vpn me from a different location - After completing the form I get a 403 error on my blog - http://blog.emailready.com [Previous page](https://forum.mautic.org/c/support/8.md?page=318) [Next page](https://forum.mautic.org/c/support/8.md?page=320)