# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=32 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 33 --- ## [Set multiple email addresses to "Do not contact"](https://forum.mautic.org/t/set-multiple-email-addresses-to-do-not-contact/32907)
**Author:** [@swollo96](https://forum.mautic.org/u/swollo96)\ **Replies:** 1\ **Last updated:** [July 28, 2024, 5:42am UTC](https://forum.mautic.org/t/set-multiple-email-addresses-to-do-not-contact/32907 "2024-07-28T05:42:18Z")
Hello, I have a long list of email addresses that I need to set to “Do not contact”. Currently I have to paste a single email address in the search bar of the contacs section, wait about 20 seconds until the contact is… --- ## [How to generate a unique report number?](https://forum.mautic.org/t/how-to-generate-a-unique-report-number/32098)
**Author:** [@mojo](https://forum.mautic.org/u/mojo)\ **Replies:** 4\ **Last updated:** [July 25, 2024, 4:15pm UTC](https://forum.mautic.org/t/how-to-generate-a-unique-report-number/32098 "2024-07-25T16:15:26Z")
Hello My Mautic version is v3.3.4 (and we are still working on it, although we are planning to migrate to version 5) I have a question and a small need. After completing a simple form, I would like the user to receive… --- ## [EmailBundle/Swiftmailer/Amazon/AmazonCallback.php on line 147](https://forum.mautic.org/t/emailbundle-swiftmailer-amazon-amazoncallback-php-on-line-147/32876)
**Author:** [@zero477](https://forum.mautic.org/u/zero477)\ **Replies:** 0\ **Last updated:** [July 25, 2024, 3:25pm UTC](https://forum.mautic.org/t/emailbundle-swiftmailer-amazon-amazoncallback-php-on-line-147/32876 "2024-07-25T15:25:40Z")
Your software My Mautic version is: v4.4.10 My PHP version is: 8.0.30 My Database type and version is: 10.5.25-MariaDB-deb11-log Your problem Internal Server Error 500 the first time I try to log in. Then I can log … --- ## [Problem to setup mail with mailgun](https://forum.mautic.org/t/problem-to-setup-mail-with-mailgun/32870)
**Author:** [@ezohiko](https://forum.mautic.org/u/ezohiko)\ **Replies:** 1\ **Last updated:** [July 25, 2024, 2:58pm UTC](https://forum.mautic.org/t/problem-to-setup-mail-with-mailgun/32870 "2024-07-25T14:58:59Z")
Your software My Mautic version is: 5.0.4 My PHP version is: 8.1.29 My Database type and version is: Mariadb 10.5 Your problem My problem is: When I try to send a test, I have this message : Failed to authenticate… --- ## [Queued emails do not send but send immidiately emails do but](https://forum.mautic.org/t/queued-emails-do-not-send-but-send-immidiately-emails-do-but/6658)
**Author:** [@phillip](https://forum.mautic.org/u/phillip)\ **Replies:** 3\ **Last updated:** [July 25, 2024, 10:42am UTC](https://forum.mautic.org/t/queued-emails-do-not-send-but-send-immidiately-emails-do-but/6658 "2024-07-25T10:42:26Z")
Hi, I have just started using Mautic and I am testing the server (EC2 Amazon Linux running PHP7, Apache 2.4). If I create emails with Mautic set to queue them then they do not ever appear to actually send. I ca… --- ## [Custom Field Limits (and MySQL 64 Key limits)](https://forum.mautic.org/t/custom-field-limits-and-mysql-64-key-limits/24837)
**Author:** [@steverobinson](https://forum.mautic.org/u/steverobinson)\ **Replies:** 6\ **Last updated:** [July 24, 2024, 7:55am UTC](https://forum.mautic.org/t/custom-field-limits-and-mysql-64-key-limits/24837 "2024-07-24T07:55:16Z")
I’m hoping to get a definitive answer on if it’s ok to add more custom fields to entities (i.e. contacts and companies) than MySQL can create indexes for, provided you manage which indexes exist. From what I can tell, M… --- ## [Switching to a Composer-based installation. Questions and/or Need Changes to instructions](https://forum.mautic.org/t/switching-to-a-composer-based-installation-questions-and-or-need-changes-to-instructions/32800)
**Author:** [@okdnet](https://forum.mautic.org/u/okdnet)\ **Replies:** 12\ **Last updated:** [July 23, 2024, 5:57pm UTC](https://forum.mautic.org/t/switching-to-a-composer-based-installation-questions-and-or-need-changes-to-instructions/32800 "2024-07-23T17:57:45Z")
Your software My Mautic version is: 5.1 My PHP version is: 8.0.30 My Database type and version is: pdo\_mysql 5.7.44 Your problem My problem is: I HAD Mautic working with Sparkpost. Then I successfully upgraded sel… --- ## [Mautic and Big Commerce tracking](https://forum.mautic.org/t/mautic-and-big-commerce-tracking/32695)
**Author:** [@jdewees](https://forum.mautic.org/u/jdewees)\ **Replies:** 2\ **Last updated:** [July 22, 2024, 6:01pm UTC](https://forum.mautic.org/t/mautic-and-big-commerce-tracking/32695 "2024-07-22T18:01:37Z")
Your software My Mautic version is: 5.03 My PHP version is: PHP Version 8.1.2-1ubuntu2.18 My Database type and version is: 8.0.37-0ubuntu0.22.04.3 Your problem My problem is I have installed the tracking code in Big… --- ## [Attach a different file to each email sent with Mautic](https://forum.mautic.org/t/attach-a-different-file-to-each-email-sent-with-mautic/32609)
**Author:** [@NetVicious](https://forum.mautic.org/u/NetVicious)\ **Replies:** 8\ **Last updated:** [July 22, 2024, 7:01am UTC](https://forum.mautic.org/t/attach-a-different-file-to-each-email-sent-with-mautic/32609 "2024-07-22T07:01:07Z")
Hi! I’m trying to send a batch of emails using a Segment and some contacts. I created an email template and all works correctly. But I want to create another segment on which I can add a different attachment to each c… --- ## [Mautic and vTiger open source integration error](https://forum.mautic.org/t/mautic-and-vtiger-open-source-integration-error/32832)
**Author:** [@ncmon](https://forum.mautic.org/u/ncmon)\ **Replies:** 1\ **Last updated:** [July 21, 2024, 12:29pm UTC](https://forum.mautic.org/t/mautic-and-vtiger-open-source-integration-error/32832 "2024-07-21T12:29:04Z")
Your software My Mautic version is: 5.1 My PHP version is: 8.2 My Database type and version is: Your problem My problem is: In PushLeadActivityCommand.php line 76: method\_exists(): Argument #1 ($object\_or\_class) m… --- ## [Migration from Mautic 4 to 5](https://forum.mautic.org/t/migration-from-mautic-4-to-5/31359)
**Author:** [@miamiman](https://forum.mautic.org/u/miamiman)\ **Replies:** 9\ **Last updated:** [July 20, 2024, 3:20pm UTC](https://forum.mautic.org/t/migration-from-mautic-4-to-5/31359 "2024-07-20T15:20:45Z")
Hello community: Before updating to Mautic 5, is there a way to check the compatibility of the plugins currently used on my Mautic 4 installation? --- ## [Most links/buttons clicked in the admin-area show an 500 Error](https://forum.mautic.org/t/most-links-buttons-clicked-in-the-admin-area-show-an-500-error/32779)
**Author:** [@imihandstand](https://forum.mautic.org/u/imihandstand)\ **Replies:** 3\ **Last updated:** [July 18, 2024, 10:24am UTC](https://forum.mautic.org/t/most-links-buttons-clicked-in-the-admin-area-show-an-500-error/32779 "2024-07-18T10:24:34Z")
Your software My Mautic version is: 5.1.0 My PHP version is: 8.0.30 My Database type and version is: 10.3.39-MariaDB, pdo\_mysql Your problem My problem is: Since upgrading to v5, when I try click any link in the ad… --- ## [Struggling to automate installation of Mautic](https://forum.mautic.org/t/struggling-to-automate-installation-of-mautic/32763)
**Author:** [@stefanpejcic](https://forum.mautic.org/u/stefanpejcic)\ **Replies:** 5\ **Last updated:** [July 18, 2024, 9:48am UTC](https://forum.mautic.org/t/struggling-to-automate-installation-of-mautic/32763 "2024-07-18T09:48:38Z")
Your software My Mautic version is: 5.1.0 My PHP version is: 8.2 My Database type and version is: mysql 8.0.37 Your problem My problem is: I can not automate the installation of mautic! Im working on OpenPanel and … --- ## [Form is not Redirecting to URL after successful Submit. Mautic 5](https://forum.mautic.org/t/form-is-not-redirecting-to-url-after-successful-submit-mautic-5/32804)
**Author:** [@gregy1](https://forum.mautic.org/u/gregy1)\ **Replies:** 0\ **Last updated:** [July 17, 2024, 6:16pm UTC](https://forum.mautic.org/t/form-is-not-redirecting-to-url-after-successful-submit-mautic-5/32804 "2024-07-17T18:16:00Z")
My software: My Mautic version is: 5.0.4 My PHP version is: 8.1 My Database type and version is: MariaDB: 10.6.18 My problem: Hello, I found this problem after updating from 4.\* to 5.\* My form collects entries but… --- ## [Unsubscribe page not working](https://forum.mautic.org/t/unsubscribe-page-not-working/32765)
**Author:** [@hassigroup](https://forum.mautic.org/u/hassigroup)\ **Replies:** 5\ **Last updated:** [July 17, 2024, 9:04am UTC](https://forum.mautic.org/t/unsubscribe-page-not-working/32765 "2024-07-17T09:04:33Z")
Your software My Mautic version is: 5.1.0 My PHP version is: 8.1 My Database type and version is: Mysql Your problem My problem is: that when a contact clicks the unsubscribe link, it opens the form but when the unc… --- ## [Unsubscribe and Bounce not logged in Email dashboard](https://forum.mautic.org/t/unsubscribe-and-bounce-not-logged-in-email-dashboard/32735)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 6\ **Last updated:** [July 17, 2024, 7:13am UTC](https://forum.mautic.org/t/unsubscribe-and-bounce-not-logged-in-email-dashboard/32735 "2024-07-17T07:13:07Z")
Under Channel - Email … We noticed none of the bounces or unsubscribe is being logged or shown in any of the email graph bar … Any idea why? There no error recorded in the log and we do have a segment bounce which doe… --- ## [Problem with Zoho Integration](https://forum.mautic.org/t/problem-with-zoho-integration/32759)
**Author:** [@hansoo](https://forum.mautic.org/u/hansoo)\ **Replies:** 2\ **Last updated:** [July 15, 2024, 10:30pm UTC](https://forum.mautic.org/t/problem-with-zoho-integration/32759 "2024-07-15T22:30:20Z")
Your software My Mautic version is: v5.1 My PHP version is: v8.2 My Database type and version is: MariaDB v11.4 Your problem My problem is: I wanted to use the zoho integration plugin to import leads and contacts f… --- ## [Broken profile icon on fresh installation](https://forum.mautic.org/t/broken-profile-icon-on-fresh-installation/31942)
**Author:** [@okagoogle](https://forum.mautic.org/u/okagoogle)\ **Replies:** 4\ **Last updated:** [July 15, 2024, 5:22pm UTC](https://forum.mautic.org/t/broken-profile-icon-on-fresh-installation/31942 "2024-07-15T17:22:34Z")
Your software My Mautic version is: v5.0.4 My PHP version is: v8.1 My Database type and version is: MySQL v8.0 Your problem My problem is: The top-right profile icon isn’t broken on fresh install These errors are s… --- ## [Using the Woocommerce Plugin](https://forum.mautic.org/t/using-the-woocommerce-plugin/7268)
**Author:** [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\ **Replies:** 12\ **Last updated:** [July 15, 2024, 1:44pm UTC](https://forum.mautic.org/t/using-the-woocommerce-plugin/7268 "2024-07-15T13:44:19Z")
Speak people, how are you? Does anyone here use the Woocommerce Plugin with the mautic? Any integration ??? Suggestion??? --- ## [TRACKED LINK TAKES ALMOST 1 MINUTE TO REDIRECT](https://forum.mautic.org/t/tracked-link-takes-almost-1-minute-to-redirect/32686)
**Author:** [@aureodiasneto](https://forum.mautic.org/u/aureodiasneto)\ **Replies:** 1\ **Last updated:** [July 15, 2024, 12:15pm UTC](https://forum.mautic.org/t/tracked-link-takes-almost-1-minute-to-redirect/32686 "2024-07-15T12:15:33Z")
Your software My Mautic version is: 4.4.12 My PHP version is: 8.0 My Database type and version is: MariaDB 10.6 Your problem My problem is: I have too long delay with whis and cannot resolve example: https://mauti… --- ## [CSV not importing properly](https://forum.mautic.org/t/csv-not-importing-properly/32747)
**Author:** [@floeby](https://forum.mautic.org/u/floeby)\ **Replies:** 2\ **Last updated:** [July 15, 2024, 12:03pm UTC](https://forum.mautic.org/t/csv-not-importing-properly/32747 "2024-07-15T12:03:11Z")
Your software My Mautic version is: 5.1 My PHP version is: 8.2 My Database type and version is: Maria db Your problem My problem is: Probably stupid mistake and my doing, but when I import a csv (utf-8) the columns … --- ## [Create a new channel via a Plugin](https://forum.mautic.org/t/create-a-new-channel-via-a-plugin/32750)
**Author:** [@rcarabelli](https://forum.mautic.org/u/rcarabelli)\ **Replies:** 0\ **Last updated:** [July 14, 2024, 2:10pm UTC](https://forum.mautic.org/t/create-a-new-channel-via-a-plugin/32750 "2024-07-14T14:10:55Z")
Your software My Mautic version is: 5.1 My PHP version is: 8.2 My Database type and version is: Your problem My problem is: Want to know if there is a way to add a new channel via a Plugin without changing the core … --- ## [Remove a custom field via a Plugin](https://forum.mautic.org/t/remove-a-custom-field-via-a-plugin/32749)
**Author:** [@rcarabelli](https://forum.mautic.org/u/rcarabelli)\ **Replies:** 1\ **Last updated:** [July 14, 2024, 2:02am UTC](https://forum.mautic.org/t/remove-a-custom-field-via-a-plugin/32749 "2024-07-14T02:02:09Z")
Your software My Mautic version is: 5.1 My PHP version is:8.2 My Database type and version is: MySQL 8 Your problem My problem is: I am trying to delete a custom field after a plugin upgrade but it seems not possibl… --- ## [Removing mautic supplied themes and plugins from a composer based install?](https://forum.mautic.org/t/removing-mautic-supplied-themes-and-plugins-from-a-composer-based-install/32734)
**Author:** [@lolcode](https://forum.mautic.org/u/lolcode)\ **Replies:** 1\ **Last updated:** [July 11, 2024, 11:24pm UTC](https://forum.mautic.org/t/removing-mautic-supplied-themes-and-plugins-from-a-composer-based-install/32734 "2024-07-11T23:24:06Z")
Your software My Mautic version is: 5.1.0 My PHP version is: 8.2 My Database type and version is: MariaDB 10.11 I would like to keep the interface simple so I would like to remove some plugins. I would like to make i… --- ## [Installing Mautic 5 using DDEV and nginx](https://forum.mautic.org/t/installing-mautic-5-using-ddev-and-nginx/32717)
**Author:** [@lolcode](https://forum.mautic.org/u/lolcode)\ **Replies:** 5\ **Last updated:** [July 11, 2024, 2:39pm UTC](https://forum.mautic.org/t/installing-mautic-5-using-ddev-and-nginx/32717 "2024-07-11T14:39:11Z")
Your software My Mautic version is: 5.1.0 My PHP version is: 8.2 My Database type and version is: MariaDB 10.11 Your problem My problem is: I installed Mautic 5.1 using composer create-project. This didn’t give me… --- ## [Plugins will not show up once uploaded on Mautic using hostinger file manager](https://forum.mautic.org/t/plugins-will-not-show-up-once-uploaded-on-mautic-using-hostinger-file-manager/32729)
**Author:** [@hassigroup](https://forum.mautic.org/u/hassigroup)\ **Replies:** 0\ **Last updated:** [July 11, 2024, 12:50pm UTC](https://forum.mautic.org/t/plugins-will-not-show-up-once-uploaded-on-mautic-using-hostinger-file-manager/32729 "2024-07-11T12:50:14Z")
Your software My Mautic version is: 5.1.0 My PHP version is: 8.0 My Database type and version is: MYSQL Your problem My problem is: I cannot see the new plugins that are uploaded on the plugins folder in Mauric The… --- ## [Creating an Email Preferences Landing Page?](https://forum.mautic.org/t/creating-an-email-preferences-landing-page/32683)
**Author:** [@plato39](https://forum.mautic.org/u/plato39)\ **Replies:** 2\ **Last updated:** [July 10, 2024, 4:36pm UTC](https://forum.mautic.org/t/creating-an-email-preferences-landing-page/32683 "2024-07-10T16:36:29Z")
Hello all I am wondering how to give subscribers access to an email preferences landing page - instead of only having the option to unsubscribe at the footer of each mailout. I have tried to make a landing page like th… --- ## [SAML Google Workspace](https://forum.mautic.org/t/saml-google-workspace/29759)
**Author:** [@lsouza](https://forum.mautic.org/u/lsouza)\ **Replies:** 1\ **Last updated:** [July 10, 2024, 9:38am UTC](https://forum.mautic.org/t/saml-google-workspace/29759 "2024-07-10T09:38:35Z")
Mautic version is: v4.4.10 My PHP version is: 7.4.33 My Database type and version is: Mysql 5.7 I’m trying configure the SAML SSO with Google Workspace, here some pictures from my config. The error: mautic un… --- ## [Migración de Máquina Virtual para Mautic](https://forum.mautic.org/t/migracion-de-maquina-virtual-para-mautic/32705)
**Author:** [@miguel188](https://forum.mautic.org/u/miguel188)\ **Replies:** 0\ **Last updated:** [July 10, 2024, 7:49am UTC](https://forum.mautic.org/t/migracion-de-maquina-virtual-para-mautic/32705 "2024-07-10T07:49:15Z")
Your software My Mautic version is: 5.0 My PHP version is: 8.1.14 My Database type and version is: MariaDB 10.6 Your problem My problem is: currently mautic is installed on a machine with Suse 15 SP3 and I need to … --- ## [Resubscribe Link Errors](https://forum.mautic.org/t/resubscribe-link-errors/17911)
**Author:** [@da644](https://forum.mautic.org/u/da644)\ **Replies:** 10\ **Last updated:** [July 9, 2024, 4:58pm UTC](https://forum.mautic.org/t/resubscribe-link-errors/17911 "2024-07-09T16:58:01Z")
Your software My Mautic version is: v3.2.2 My PHP version is: 7.3.20 My Database type and version is: MySQL 8.0.19 Your problem When a user clicks the “resubscribe” link on the unsubscribe page it displays the Mauti… [Previous page](https://forum.mautic.org/c/support/8.md?page=31) [Next page](https://forum.mautic.org/c/support/8.md?page=33)