# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=320 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 321 --- ## [Installation problem on RC3](https://forum.mautic.org/t/installation-problem-on-rc3/1614)
**Author:** [@rpghome](https://forum.mautic.org/u/rpghome)\ **Replies:** 2\ **Last updated:** [March 7, 2015, 5:58pm UTC](https://forum.mautic.org/t/installation-problem-on-rc3/1614 "2015-03-07T17:58:04Z")
I want to install a new copy of mautic RC3 on my local host. But it shows some error like this: --- ## [MailChimp Intergration not starting](https://forum.mautic.org/t/mailchimp-intergration-not-starting/1603)
**Author:** [@emailready](https://forum.mautic.org/u/emailready)\ **Replies:** 2\ **Last updated:** [March 4, 2015, 7:54am UTC](https://forum.mautic.org/t/mailchimp-intergration-not-starting/1603 "2015-03-04T07:54:38Z")
On forms I tried to send a lead to MailChimp amongst other actions and its the only one that doesn’t work I then tried to setup a basic Campaign with MailChimp integration but still doesn’t push to MailChimp. I can … --- ## [Wordpress form Error](https://forum.mautic.org/t/wordpress-form-error/1599)
**Author:** [@emailready](https://forum.mautic.org/u/emailready)\ **Replies:** 3\ **Last updated:** [March 3, 2015, 10:20am UTC](https://forum.mautic.org/t/wordpress-form-error/1599 "2015-03-03T10:20:17Z")
I get this error when I use a automatic form in wordpress Catchable fatal error: Argument 1 passed to MauticLeadBundleEventListenerLeadSubscriber::onLeadMerge() must be an instance of MauticLeadBundleEventListenerLe… --- ## [Timeout issue with mail sending](https://forum.mautic.org/t/timeout-issue-with-mail-sending/1596)
**Author:** [@pbwebdev](https://forum.mautic.org/u/pbwebdev)\ **Replies:** 5\ **Last updated:** [March 1, 2015, 5:35pm UTC](https://forum.mautic.org/t/timeout-issue-with-mail-sending/1596 "2015-03-01T17:35:45Z")
Is anyone else having this issue? Connection could not be established with host smtp.mandrillapp.com \[Connection timed out #110\] Log data: ++ Starting MauticCoreBundleSwiftmailerTransportMandrillTransport !! Connect… --- ## [/form/generate.js?id=1 returning blank](https://forum.mautic.org/t/form-generate-js-id-1-returning-blank/1593)
**Author:** [@pbwebdev](https://forum.mautic.org/u/pbwebdev)\ **Replies:** 6\ **Last updated:** [March 1, 2015, 6:28am UTC](https://forum.mautic.org/t/form-generate-js-id-1-returning-blank/1593 "2015-03-01T06:28:07Z")
Upon creating a new form for embedding on a website, using the Automatic method, I’m having an issue of the JS actually rendering any output. I suspect it is a permissions issue but have no managed to debug it yet a… --- ## [Pending emails](https://forum.mautic.org/t/pending-emails/1594)
**Author:** [@videfrancisco](https://forum.mautic.org/u/videfrancisco)\ **Replies:** 3\ **Last updated:** [February 28, 2015, 9:49pm UTC](https://forum.mautic.org/t/pending-emails/1594 "2015-02-28T21:49:08Z")
Hello friends, I installed mautic using mysqli everything correctly, create a list, then form page, then e-mail and after the campaign but when I create the campaign and set up to make submissions at intervals, all … --- ## [Install error...](https://forum.mautic.org/t/install-error/1583)
**Author:** [@cellmasterpc](https://forum.mautic.org/u/cellmasterpc)\ **Replies:** 2\ **Last updated:** [February 28, 2015, 8:20pm UTC](https://forum.mautic.org/t/install-error/1583 "2015-02-28T20:20:04Z")
--- ## [Forms are missing in preview and front end](https://forum.mautic.org/t/forms-are-missing-in-preview-and-front-end/1582)
**Author:** [@inseti](https://forum.mautic.org/u/inseti)\ **Replies:** 2\ **Last updated:** [February 28, 2015, 8:17pm UTC](https://forum.mautic.org/t/forms-are-missing-in-preview-and-front-end/1582 "2015-02-28T20:17:05Z")
Hello and congratulations for all the team, Mautic is really impressive !!! I’ve installed the application and everything seems to be ok except the forms. I can create, configure or edit forms properly but I c… --- ## [Email Builder](https://forum.mautic.org/t/email-builder/1574)
**Author:** [@emailready](https://forum.mautic.org/u/emailready)\ **Replies:** 2\ **Last updated:** [February 28, 2015, 7:47pm UTC](https://forum.mautic.org/t/email-builder/1574 "2015-02-28T19:47:53Z")
Hi when clicking on an image in the editor and you click on the button “Browse Server” the url is broken it has a space after /app%20/ if you remove the space it works. http://mautic.emailreadyservices.co.uk/app%20/… --- ## [WordPress Plugin](https://forum.mautic.org/t/wordpress-plugin/1572)
**Author:** [@emailready](https://forum.mautic.org/u/emailready)\ **Replies:** 2\ **Last updated:** [February 28, 2015, 7:47pm UTC](https://forum.mautic.org/t/wordpress-plugin/1572 "2015-02-28T19:47:01Z")
Hi The WordPress plugin for Mautic, this inserts a tracking pixel at the bottom of the page. This actually interfears with the theme of wp. Can you encase it with a tag like You can see what I mean if you go t… --- ## [Personalised Email Templates](https://forum.mautic.org/t/personalised-email-templates/1554)
**Author:** [@emailready](https://forum.mautic.org/u/emailready)\ **Replies:** 7\ **Last updated:** [February 28, 2015, 7:41pm UTC](https://forum.mautic.org/t/personalised-email-templates/1554 "2015-02-28T19:41:00Z")
Hi Mautic Looking at your predefined email template tags that Mautic provides Code: \output('header'); ?\> is it possible to bring back an HTML block of code that might be the same each time … --- ## [Campaigns List](https://forum.mautic.org/t/campaigns-list/1560)
**Author:** [@emailready](https://forum.mautic.org/u/emailready)\ **Replies:** 3\ **Last updated:** [February 19, 2015, 7:30am UTC](https://forum.mautic.org/t/campaigns-list/1560 "2015-02-19T07:30:07Z")
When you save and close a campaign and click on the link it doesn’t open the campaign you have to click on the edit button in the dropdown list. If you clone a campaign and keep the “Smart List” the same … when you go… --- ## [Campaign Builder](https://forum.mautic.org/t/campaign-builder/1538)
**Author:** [@abenavides](https://forum.mautic.org/u/abenavides)\ **Replies:** 13\ **Last updated:** [February 19, 2015, 7:28am UTC](https://forum.mautic.org/t/campaign-builder/1538 "2015-02-19T07:28:45Z")
Hi. In the campaign builder if I select ‘Download asset’, ‘Submits form’ or ‘Visit landing page’ from Decisions, there is an option to limit the event to a specific asset, form or page. But for the ‘Opens email… --- ## [Point Triggers](https://forum.mautic.org/t/point-triggers/1540)
**Author:** [@abenavides](https://forum.mautic.org/u/abenavides)\ **Replies:** 10\ **Last updated:** [February 18, 2015, 3:38pm UTC](https://forum.mautic.org/t/point-triggers/1540 "2015-02-18T15:38:58Z")
Hi. Not sure if I’m doing something wrong here… In order to capture new leads I have a form in a squeeze page that sends them an email with a link to download an asset. When form is submitted it executes three actio… --- ## [how does one change user avatar](https://forum.mautic.org/t/how-does-one-change-user-avatar/1562)
**Author:** [@emailready](https://forum.mautic.org/u/emailready)\ **Replies:** 3\ **Last updated:** [February 18, 2015, 3:29pm UTC](https://forum.mautic.org/t/how-does-one-change-user-avatar/1562 "2015-02-18T15:29:57Z")
hi I have been trying to change the avatar. The default one is massive and takes over the whole screen on the chat. Regards Lance --- ## [Download Assets](https://forum.mautic.org/t/download-assets/1539)
**Author:** [@emailready](https://forum.mautic.org/u/emailready)\ **Replies:** 12\ **Last updated:** [February 17, 2015, 1:16am UTC](https://forum.mautic.org/t/download-assets/1539 "2015-02-17T01:16:31Z")
Hi, I created a form when completed you will receive a free ebook, it does everything only problems once the download is completed never mind the “Successful Submit Action” you choose it keeps the big blue ribbon and a … --- ## [Email data from form is blank](https://forum.mautic.org/t/email-data-from-form-is-blank/1542)
**Author:** [@solacetech](https://forum.mautic.org/u/solacetech)\ **Replies:** 4\ **Last updated:** [February 16, 2015, 4:44pm UTC](https://forum.mautic.org/t/email-data-from-form-is-blank/1542 "2015-02-16T16:44:40Z")
Love Mautic. Was able to throw it on my vps and send app promotion emails en masse perfectly. I’ve created a couple of forms for my website but when I receive form confirmation via email I get this in the email body inst… --- ## [Multiple Anonymous Leads Generated on Loop](https://forum.mautic.org/t/multiple-anonymous-leads-generated-on-loop/1545)
**Author:** [@abenavides](https://forum.mautic.org/u/abenavides)\ **Replies:** 3\ **Last updated:** [February 16, 2015, 2:57pm UTC](https://forum.mautic.org/t/multiple-anonymous-leads-generated-on-loop/1545 "2015-02-16T14:57:32Z")
Hi. I guess this could be a resource/config problem on my server or just the fact that I’m testing from my home with lead and admin using same public IP (Testing the lead interaction on a virtual machine). Some time… --- ## [Download count](https://forum.mautic.org/t/download-count/1544)
**Author:** [@emailready](https://forum.mautic.org/u/emailready)\ **Replies:** 2\ **Last updated:** [February 16, 2015, 4:37am UTC](https://forum.mautic.org/t/download-count/1544 "2015-02-16T04:37:03Z")
Does the download count in assets only count on direct downloads from the assets links or should it count if a form does the download? I don’t think its working at the moment. --- ## [Editing campaigns no longer working](https://forum.mautic.org/t/editing-campaigns-no-longer-working/1524)
**Author:** [@rsieber](https://forum.mautic.org/u/rsieber)\ **Replies:** 9\ **Last updated:** [February 16, 2015, 4:25am UTC](https://forum.mautic.org/t/editing-campaigns-no-longer-working/1524 "2015-02-16T04:25:25Z")
Hello, I added one campaigns an did some testings and editings in the campaign an no I’m not able to open or delete the existing campaign. I can add new campaigns but after creating I’m not able to open them bu I ca… --- ## [Starting up: Several Q's](https://forum.mautic.org/t/starting-up-several-qs/1523)
**Author:** [@alperadatoz](https://forum.mautic.org/u/alperadatoz)\ **Replies:** 2\ **Last updated:** [February 13, 2015, 4:20pm UTC](https://forum.mautic.org/t/starting-up-several-qs/1523 "2015-02-13T16:20:16Z")
Hi, First of all. Congratulation to all the mautic team. You’re doing a very good job of creating a freemium application at MA arena. Well done. Anyways, We’re a digital marketing agency and using several MA pr… --- ## [Send email](https://forum.mautic.org/t/send-email/1487)
**Author:** [@crisicon](https://forum.mautic.org/u/crisicon)\ **Replies:** 27\ **Last updated:** [February 12, 2015, 2:23pm UTC](https://forum.mautic.org/t/send-email/1487 "2015-02-12T14:23:28Z")
Hi again people, Anyone having problems with Mautic sending emails? I tried both SMTP and sendmail with no success. Using the official package downloaded here... All I get is 'ignored' emails in the report 'All … --- ## [Problem: Adding custom field (Select)](https://forum.mautic.org/t/problem-adding-custom-field-select/1510)
**Author:** [@hugodel](https://forum.mautic.org/u/hugodel)\ **Replies:** 2\ **Last updated:** [February 10, 2015, 5:07pm UTC](https://forum.mautic.org/t/problem-adding-custom-field-select/1510 "2015-02-10T17:07:34Z")
Hello guys, Today I decided to add a custom field. Data type: Select I used the vertical bar to separate both options. As you can see here: But is not working --- ## [Campaign Builder: More documentation](https://forum.mautic.org/t/campaign-builder-more-documentation/1498)
**Author:** [@hugodel](https://forum.mautic.org/u/hugodel)\ **Replies:** 3\ **Last updated:** [February 5, 2015, 5:36pm UTC](https://forum.mautic.org/t/campaign-builder-more-documentation/1498 "2015-02-05T17:36:16Z")
Hi folks! I’m trying to use the campaign builder and checked the documentation. There is not a detailed example. Is there any video where we can view how to set up one? to get a better idea of how to use it. … --- ## [Strange behaviour](https://forum.mautic.org/t/strange-behaviour/1494)
**Author:** [@crisicon](https://forum.mautic.org/u/crisicon)\ **Replies:** 3\ **Last updated:** [February 2, 2015, 10:33am UTC](https://forum.mautic.org/t/strange-behaviour/1494 "2015-02-02T10:33:03Z")
Hi everyone I wonder if someone can help, I noticed some strange behaviour in two installs: First instance, very simple set-up: Using a form to capture Name and Email Actions set to: Create lead sen… --- ## [Cannot use a non-local mysql database](https://forum.mautic.org/t/cannot-use-a-non-local-mysql-database/1480)
**Author:** [@aequasi](https://forum.mautic.org/u/aequasi)\ **Replies:** 1\ **Last updated:** [January 27, 2015, 9:39pm UTC](https://forum.mautic.org/t/cannot-use-a-non-local-mysql-database/1480 "2015-01-27T21:39:19Z")
https://github.com/mautic/mautic/issues/21 --- ## [Social integration follow up](https://forum.mautic.org/t/social-integration-follow-up/1478)
**Author:** [@jakilope](https://forum.mautic.org/u/jakilope)\ **Replies:** 1\ **Last updated:** [January 19, 2015, 6:13pm UTC](https://forum.mautic.org/t/social-integration-follow-up/1478 "2015-01-19T18:13:20Z")
Hi gshuk, Were you able to get the social integration to work properly? I think that I am probably missing something simple but followed the steps in the reply to the thread that you started. Any help is appreciated… --- ## [API Documentation](https://forum.mautic.org/t/api-documentation/1460)
**Author:** [@nascimentothiago86](https://forum.mautic.org/u/nascimentothiago86)\ **Replies:** 4\ **Last updated:** [January 16, 2015, 6:02pm UTC](https://forum.mautic.org/t/api-documentation/1460 "2015-01-16T18:02:14Z")
Hello, I’m trying to use API (Outh2) but I have some difficulties because I haven’t find documentation about this. Could anyone provide some Client side documentation? Have some examples of connecting Client to Mauti… [Previous page](https://forum.mautic.org/c/support/8.md?page=319)