# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=51 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 52 --- ## [Mautic 5.0.0 - Send Email To Contact API 500 error](https://forum.mautic.org/t/mautic-5-0-0-send-email-to-contact-api-500-error/30437)
**Author:** [@mauticsmit](https://forum.mautic.org/u/mauticsmit)\ **Replies:** 4\ **Last updated:** [January 11, 2024, 10:23am UTC](https://forum.mautic.org/t/mautic-5-0-0-send-email-to-contact-api-500-error/30437 "2024-01-11T10:23:06Z")
Your software My Mautic version is: v5.0.0 My PHP version is: 8.1.18 My Database type and version is: 10.6.15-MariaDB-cll-lve Your problem /emails//contact//send throws a 500 error These errors are showing in the l… --- ## [Error when creating a text message in a campaign](https://forum.mautic.org/t/error-when-creating-a-text-message-in-a-campaign/30439)
**Author:** [@iparker](https://forum.mautic.org/u/iparker)\ **Replies:** 2\ **Last updated:** [January 11, 2024, 10:19am UTC](https://forum.mautic.org/t/error-when-creating-a-text-message-in-a-campaign/30439 "2024-01-11T10:19:10Z")
Hello, I would like to test the version of SMS messages/text messages via Twilio. So I created a Twilio account and activated the plugin in Mautic. Now when I select an action “Send text message” in the campaign build… --- ## [Select fields showing option-value instead option-label in e-mails](https://forum.mautic.org/t/select-fields-showing-option-value-instead-option-label-in-e-mails/30427)
**Author:** [@s.sauermann-sta](https://forum.mautic.org/u/s.sauermann-sta)\ **Replies:** 0\ **Last updated:** [January 10, 2024, 11:13am UTC](https://forum.mautic.org/t/select-fields-showing-option-value-instead-option-label-in-e-mails/30427 "2024-01-10T11:13:32Z")
Your software My Mautic version is: 4.4.5 My PHP version is: 8.0.27 My Database type and version is: 10.6.12-MariaDB-0ubuntu0.22.04.1 Your problem I have created a user-defined field “salutation” of type “Selection”… --- ## [Problems installing Mautic 5 on fresh VPS](https://forum.mautic.org/t/problems-installing-mautic-5-on-fresh-vps/30422)
**Author:** [@aysal](https://forum.mautic.org/u/aysal)\ **Replies:** 1\ **Last updated:** [January 10, 2024, 10:50am UTC](https://forum.mautic.org/t/problems-installing-mautic-5-on-fresh-vps/30422 "2024-01-10T10:50:59Z")
Hi there, very exited to switch to Mautic i rented a vps, installed an ubuntu image and now i have problems installing mautic. abter a lot of steps i was able to run a “php8.1 /usr/bin/composer install” It leads to an… --- ## [Error when running any console command like php bin/console cache:clear](https://forum.mautic.org/t/error-when-running-any-console-command-like-php-bin-console-cache-clear/30307)
**Author:** [@ramiavi](https://forum.mautic.org/u/ramiavi)\ **Replies:** 1\ **Last updated:** [January 10, 2024, 9:23am UTC](https://forum.mautic.org/t/error-when-running-any-console-command-like-php-bin-console-cache-clear/30307 "2024-01-10T09:23:08Z")
Your software My Mautic version is: 4.4.10 My PHP version is: 8.3.1 My Database type and version is: 10.6.12-MariaDB Your problem My problem is: cant run any console command These errors are showing in the log: In… --- ## [You have the power to get Mautic 5 launched soon🚀](https://forum.mautic.org/t/you-have-the-power-to-get-mautic-5-launched-soon/29485)
**Author:** [@silavapi](https://forum.mautic.org/u/silavapi)\ **Replies:** 4\ **Last updated:** [January 10, 2024, 9:22am UTC](https://forum.mautic.org/t/you-have-the-power-to-get-mautic-5-launched-soon/29485 "2024-01-10T09:22:13Z")
Have you been asking…:thinking: “When will Mautic 5 be released?” It’s a burning question we all have, and here’s the thrill - the ball lies in your court! Our collective contributions can speed up this highly anticipa… --- ## [Mautic 5 \[beta 1\] - two cron error messages?](https://forum.mautic.org/t/mautic-5-beta-1-two-cron-error-messages/29650)
**Author:** [@dbbuda](https://forum.mautic.org/u/dbbuda)\ **Replies:** 8\ **Last updated:** [January 9, 2024, 8:17pm UTC](https://forum.mautic.org/t/mautic-5-beta-1-two-cron-error-messages/29650 "2024-01-09T20:17:29Z")
Hi everyone, I just updated from Mautic 4.4.10 to Mautic 5 beta 1 using composer installation, and I must say MC is super fast! However, I have a few issues regarding cron jobs. I’m not much into cron jobs myself, so i… --- ## [Upgrade from v4.4.10 to 5 renders forms not accessable + schema issues](https://forum.mautic.org/t/upgrade-from-v4-4-10-to-5-renders-forms-not-accessable-schema-issues/30415)
**Author:** [@lexgabrees](https://forum.mautic.org/u/lexgabrees)\ **Replies:** 6\ **Last updated:** [January 9, 2024, 8:02pm UTC](https://forum.mautic.org/t/upgrade-from-v4-4-10-to-5-renders-forms-not-accessable-schema-issues/30415 "2024-01-09T20:02:51Z")
Just tried to upgrade from v4.4.10 to Mautic 5 from the command line. The update says it’s successful. However, when I log into Mautic, I cannot do anything with the forms anymore. Can’t publish/unpublish, or even crea… --- ## [Page Views never assigned to contact](https://forum.mautic.org/t/page-views-never-assigned-to-contact/17667)
**Author:** [@da644](https://forum.mautic.org/u/da644)\ **Replies:** 14\ **Last updated:** [January 9, 2024, 6:44pm UTC](https://forum.mautic.org/t/page-views-never-assigned-to-contact/17667 "2024-01-09T18:44:10Z")
Your software My Mautic version is: 3.0.2 My PHP version is: 7.3.20 My Database type and version is: MySQL 8.0.19 Your problem My problem is: Page views are being logged but are never assigned to a contact. I have s… --- ## [How to delete saved or pre-defined dashboards](https://forum.mautic.org/t/how-to-delete-saved-or-pre-defined-dashboards/30405)
**Author:** [@carlosatfongo](https://forum.mautic.org/u/carlosatfongo)\ **Replies:** 2\ **Last updated:** [January 9, 2024, 3:42pm UTC](https://forum.mautic.org/t/how-to-delete-saved-or-pre-defined-dashboards/30405 "2024-01-09T15:42:52Z")
Your software My Mautic version is: v4.4.10 My PHP version is: 8.0.30 My Database type and version is: 10.6.12-MariaDB-0ubuntu0.22.04.1 Your problem My problem is: Is it possible to delete pre-defined or saved dashb… --- ## [Any News on Release Date and Open Task Status for Mautic 4.4 Patch for Gmail's New Spam Policy (one-click unsubscribe)](https://forum.mautic.org/t/any-news-on-release-date-and-open-task-status-for-mautic-4-4-patch-for-gmails-new-spam-policy-one-click-unsubscribe/30412)
**Author:** [@ooralas](https://forum.mautic.org/u/ooralas)\ **Replies:** 2\ **Last updated:** [January 9, 2024, 2:30pm UTC](https://forum.mautic.org/t/any-news-on-release-date-and-open-task-status-for-mautic-4-4-patch-for-gmails-new-spam-policy-one-click-unsubscribe/30412 "2024-01-09T14:30:56Z")
According to this comment DPMMA-2537 RFC 8058 one-click unsubscribe by patrykgruszka · Pull Request #13103 · mautic/mautic · GitHub , you are planning to release a patch for Mautic 4.4 because of Gmail’s new spam policy. … --- ## [Can't download any themes and can't use new themes](https://forum.mautic.org/t/cant-download-any-themes-and-cant-use-new-themes/22315)
**Author:** [@paul2000](https://forum.mautic.org/u/paul2000)\ **Replies:** 13\ **Last updated:** [January 9, 2024, 12:31pm UTC](https://forum.mautic.org/t/cant-download-any-themes-and-cant-use-new-themes/22315 "2024-01-09T12:31:34Z")
Your software My Mautic version is:3.2.1 My PHP version is: PHP Version 7.3.27-1~deb10u1 My Database type and version is: MariaDB Your problem My problem is: New themes install but don’t work. Existing themes do no… --- ## [Can't generate new index.js for grapejs plgin](https://forum.mautic.org/t/cant-generate-new-index-js-for-grapejs-plgin/30411)
**Author:** [@astrylis](https://forum.mautic.org/u/astrylis)\ **Replies:** 0\ **Last updated:** [January 9, 2024, 11:49am UTC](https://forum.mautic.org/t/cant-generate-new-index-js-for-grapejs-plgin/30411 "2024-01-09T11:49:18Z")
Your software My Mautic version is: 4.4 My PHP version is: 8.03 My Database type and version is: mariadb Your problem My problem is: I have a copy paste bug and I want to test a fix that I have in place. But after r… --- ## [Ignored contact imports](https://forum.mautic.org/t/ignored-contact-imports/30406)
**Author:** [@mdcyntst](https://forum.mautic.org/u/mdcyntst)\ **Replies:** 0\ **Last updated:** [January 9, 2024, 12:08am UTC](https://forum.mautic.org/t/ignored-contact-imports/30406 "2024-01-09T00:08:33Z")
Your software My Mautic version is: 5 My PHP version is: 4.0 My Database type and version is: mariadb 10.5 My problem is: Doing a cvs import (utf8), i get ignored entries. How do I determine why? I don’t see any l… --- ## [Firing off Transactional Mails when there is a Queue](https://forum.mautic.org/t/firing-off-transactional-mails-when-there-is-a-queue/18848)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 16\ **Last updated:** [January 8, 2024, 6:20pm UTC](https://forum.mautic.org/t/firing-off-transactional-mails-when-there-is-a-queue/18848 "2024-01-08T18:20:33Z")
Hi I am trying to figure out if there is a way (even via api) that I can send a transactional email out that will bypass the current mautic queue. My issue is that I have sending setup as a queue, however I also have t… --- ## [403 error suddenly on Mautic instance after updating](https://forum.mautic.org/t/403-error-suddenly-on-mautic-instance-after-updating/30400)
**Author:** [@Mpolixenidis](https://forum.mautic.org/u/Mpolixenidis)\ **Replies:** 0\ **Last updated:** [January 7, 2024, 4:46pm UTC](https://forum.mautic.org/t/403-error-suddenly-on-mautic-instance-after-updating/30400 "2024-01-07T16:46:02Z")
Hello everyone. I would like to inquire the following. I have the Mautic on my company which is very crucial part of our business. However I had notification yesterday for update and once I updated I got this message 4… --- ## [Mautic Instance not getting upgrade with latest version 4.4.6](https://forum.mautic.org/t/mautic-instance-not-getting-upgrade-with-latest-version-4-4-6/27074)
**Author:** [@raviraj](https://forum.mautic.org/u/raviraj)\ **Replies:** 4\ **Last updated:** [February 20, 2023, 11:40am UTC](https://forum.mautic.org/t/mautic-instance-not-getting-upgrade-with-latest-version-4-4-6/27074 "2023-02-20T11:40:59Z")
Your software My PHP version is : 7.4.33 My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version : 10.5.18 Updating/Installing Errors \*I am : Updating current mautic (3.2.0) with latest (4.4.6) \*Up… --- ## [Store multiple values](https://forum.mautic.org/t/store-multiple-values/30359)
**Author:** [@ebdavison](https://forum.mautic.org/u/ebdavison)\ **Replies:** 3\ **Last updated:** [January 5, 2024, 4:35pm UTC](https://forum.mautic.org/t/store-multiple-values/30359 "2024-01-05T16:35:04Z")
Your software My Mautic version is: 4.4.10 My PHP version is: 7.4.33 My Database type and version is: MySQL 5.7.42-46 Your problem I have a need to store multiple values of certain bits of data. To create a custom … --- ## [Campaign is not sending emails after update to mautic 4](https://forum.mautic.org/t/campaign-is-not-sending-emails-after-update-to-mautic-4/22067)
**Author:** [@balakrishnan](https://forum.mautic.org/u/balakrishnan)\ **Replies:** 3\ **Last updated:** [January 5, 2024, 12:53pm UTC](https://forum.mautic.org/t/campaign-is-not-sending-emails-after-update-to-mautic-4/22067 "2024-01-05T12:53:42Z")
Your software My Mautic version is: 4.1.0 My PHP version is: 7.4 My Database type and version is: 10.3.32-MariaDB Your problem My Problem is We just migrated from 3.3.4 to 4.0. Campaigns not sending email, means i… --- ## [Sending with Microsoft 365 email?](https://forum.mautic.org/t/sending-with-microsoft-365-email/30331)
**Author:** [@oguruma](https://forum.mautic.org/u/oguruma)\ **Replies:** 5\ **Last updated:** [January 5, 2024, 9:08am UTC](https://forum.mautic.org/t/sending-with-microsoft-365-email/30331 "2024-01-05T09:08:27Z")
Has anybody ever gotten Mautic to send emails via Microsoft Office 365 email? I have a client with a Mautic instance that is interested in migrating from a dedicated SMTP email server to Microsoft Office 365. --- ## [Email: Image makes text tiny on mobile](https://forum.mautic.org/t/email-image-makes-text-tiny-on-mobile/14725)
**Author:** [@imihandstand](https://forum.mautic.org/u/imihandstand)\ **Replies:** 5\ **Last updated:** [January 4, 2024, 3:23pm UTC](https://forum.mautic.org/t/email-image-makes-text-tiny-on-mobile/14725 "2024-01-04T15:23:38Z")
Your software My Mautic version is: v2.15.3 My PHP version is: 7.0.33 Your problem My problem is: When I put in a more-or-less large image into my email (for example 500px width), on mobile the font-size of the text … --- ## [Beginning to send out newsletters - newbie questions](https://forum.mautic.org/t/beginning-to-send-out-newsletters-newbie-questions/30385)
**Author:** [@dm\_michael](https://forum.mautic.org/u/dm_michael)\ **Replies:** 0\ **Last updated:** [January 4, 2024, 6:44am UTC](https://forum.mautic.org/t/beginning-to-send-out-newsletters-newbie-questions/30385 "2024-01-04T06:44:41Z")
Your software My Mautic version is: 4.4.10 My PHP version is: 7.4.30 My Database type and version is: mysql / 5.7.25 Your problem My problem is: I am starting to send out newsletters with my self hosted Mautic inst… --- ## [Asset Upload Problem](https://forum.mautic.org/t/asset-upload-problem/3372)
**Author:** [@somertech](https://forum.mautic.org/u/somertech)\ **Replies:** 10\ **Last updated:** [January 3, 2024, 5:06pm UTC](https://forum.mautic.org/t/asset-upload-problem/3372 "2024-01-03T17:06:17Z")
Hi, I’m hoping that someone can help me out. I have a self hosted Mautic installation 1.2.4 on Ubuntu 14.04. I would like to increase the size of the Asset uploads for the purpose of making downloadable content … --- ## [MJML Image size issues](https://forum.mautic.org/t/mjml-image-size-issues/25541)
**Author:** [@robm](https://forum.mautic.org/u/robm)\ **Replies:** 3\ **Last updated:** [January 3, 2024, 3:55pm UTC](https://forum.mautic.org/t/mjml-image-size-issues/25541 "2024-01-03T15:55:38Z")
Your software My Mautic version is: 4.4.2 My PHP version is: 7.4 My Database type and version is: Your problem My problem is: I am playing with the MJML builder for the 1st time. I have dropped in a section, col and… --- ## [Different number of contacts in segment and email sent](https://forum.mautic.org/t/different-number-of-contacts-in-segment-and-email-sent/30273)
**Author:** [@zwf](https://forum.mautic.org/u/zwf)\ **Replies:** 8\ **Last updated:** [January 3, 2024, 2:23pm UTC](https://forum.mautic.org/t/different-number-of-contacts-in-segment-and-email-sent/30273 "2024-01-03T14:23:14Z")
In Mautic v4.0.1, PHP Version 7.4.19 I see this issue for 3 months now : I have a segment with 100K contacts, the 100% completed campaign says 100K action completed, but the number of emails sent in the email section is… --- ## [CSRF token error. Try to refresh the page and try again](https://forum.mautic.org/t/csrf-token-error-try-to-refresh-the-page-and-try-again/16839)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 38\ **Last updated:** [January 3, 2024, 9:37am UTC](https://forum.mautic.org/t/csrf-token-error-try-to-refresh-the-page-and-try-again/16839 "2024-01-03T09:37:57Z")
Your software My Mautic version is: 2.16x + 3.x My PHP version is: 7.2 & 7.3 My Database type and version is: MariaDB Your problem My problem is: I have very similar installations of mautic for a number of instance… --- ## [Test Connection successful, but fails to send](https://forum.mautic.org/t/test-connection-successful-but-fails-to-send/30375)
**Author:** [@malachi](https://forum.mautic.org/u/malachi)\ **Replies:** 0\ **Last updated:** [January 2, 2024, 10:00pm UTC](https://forum.mautic.org/t/test-connection-successful-but-fails-to-send/30375 "2024-01-02T22:00:10Z")
Your software My Mautic version is: \[4.4.10\] My PHP version is: 7.4 My Database type and version is: Mysql Your problem After successful installation and set up with hostinger titan mail. I am still not able to send… --- ## [Starting new - Mautic 5 or Mautic 4](https://forum.mautic.org/t/starting-new-mautic-5-or-mautic-4/30342)
**Author:** [@aysal](https://forum.mautic.org/u/aysal)\ **Replies:** 6\ **Last updated:** [January 2, 2024, 8:23pm UTC](https://forum.mautic.org/t/starting-new-mautic-5-or-mautic-4/30342 "2024-01-02T20:23:13Z")
Hi there, i found Mautic a few days ago and i want to replace my Email-Service (Mailerlite) with Mautic. Now we are in a translation from mautic 4 to mautic 5 and i ask myself? Should i sstart with Mautic 4, or with M… --- ## [Webhook for WordPress Elementor Pro Form & Mautic](https://forum.mautic.org/t/webhook-for-wordpress-elementor-pro-form-mautic/19043)
**Author:** [@malik](https://forum.mautic.org/u/malik)\ **Replies:** 11\ **Last updated:** [January 2, 2024, 2:39pm UTC](https://forum.mautic.org/t/webhook-for-wordpress-elementor-pro-form-mautic/19043 "2024-01-02T14:39:08Z")
Hello community, I am using WordPress + Elementor Pro on one of my websites. Unfortunately, Elementor Pro Form & Pop-up are NOT natively integrated with Mautic, but it provides a Webhook option. I already have a couple… --- ## [Should doctrine:migration:migrate and doctrine:schema:update --force ever be run manually?](https://forum.mautic.org/t/should-doctrinemigrate-and-doctrineupdate-force-ever-be-run-manually/15821)
**Author:** [@madpet](https://forum.mautic.org/u/madpet)\ **Replies:** 6\ **Last updated:** [January 2, 2024, 11:05am UTC](https://forum.mautic.org/t/should-doctrinemigrate-and-doctrineupdate-force-ever-be-run-manually/15821 "2024-01-02T11:05:07Z")
I’ve seen both doctrine:migration:migrate and doctrine:schema:update mentioned on this page, but nowhere else in the documentation and I’m a little unsure of what they do. doctrine:migration:status shows that I have 134… [Previous page](https://forum.mautic.org/c/support/8.md?page=50) [Next page](https://forum.mautic.org/c/support/8.md?page=52)