# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=61 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 62 --- ## [Landing autoload.php error](https://forum.mautic.org/t/landing-autoload-php-error/29222)
**Author:** [@antonio-lazzari](https://forum.mautic.org/u/antonio-lazzari)\ **Replies:** 0\ **Last updated:** [September 8, 2023, 8:17am UTC](https://forum.mautic.org/t/landing-autoload-php-error/29222 "2023-09-08T08:17:34Z")
Your software My Mautic version is: 4.4.10 My PHP version is: 8.0 Your problem My problem is: Hi folks I have this error: I created a landing and I get the error below. I cloned the landing and the page works (lik… --- ## [403 error, after uploading the Mautic and 404 error if remove .htaccess](https://forum.mautic.org/t/403-error-after-uploading-the-mautic-and-404-error-if-remove-htaccess/28913)
**Author:** [@softcrust](https://forum.mautic.org/u/softcrust)\ **Replies:** 3\ **Last updated:** [September 7, 2023, 6:04pm UTC](https://forum.mautic.org/t/403-error-after-uploading-the-mautic-and-404-error-if-remove-htaccess/28913 "2023-09-07T18:04:32Z")
Your software 45\_mautic-449 My PHP version is : 7.4 My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version Updating/Installing Errors I am (delete as applicable): Installing Upgrading/installing v… --- ## [AND, OR and other logic gates for emails in campaign builder](https://forum.mautic.org/t/and-or-and-other-logic-gates-for-emails-in-campaign-builder/29215)
**Author:** [@josephmori2](https://forum.mautic.org/u/josephmori2)\ **Replies:** 0\ **Last updated:** [September 7, 2023, 10:24am UTC](https://forum.mautic.org/t/and-or-and-other-logic-gates-for-emails-in-campaign-builder/29215 "2023-09-07T10:24:56Z")
First of all, I’m really glad to be here. Getting used to mautic, been using it for a month or so, it’s amazing :slight\_smile: Here’s what I’m trying to do at the moment: Two Segments - List 1 and List 2. List 1 has co… --- ## [Easier way to stop funnels for 2 days and continue](https://forum.mautic.org/t/easier-way-to-stop-funnels-for-2-days-and-continue/29214)
**Author:** [@yochay11](https://forum.mautic.org/u/yochay11)\ **Replies:** 0\ **Last updated:** [September 7, 2023, 10:10am UTC](https://forum.mautic.org/t/easier-way-to-stop-funnels-for-2-days-and-continue/29214 "2023-09-07T10:10:38Z")
Hi, i am trying to make my whole workflow automated and i was able to work most of it but there is one problem that i wasn’t able to solve yet on mautic. I have a funnel that send emails every 2 days. From time to tim… --- ## [Hire a Mautic Administrator](https://forum.mautic.org/t/hire-a-mautic-administrator/29212)
**Author:** [@team](https://forum.mautic.org/u/team)\ **Replies:** 2\ **Last updated:** [September 7, 2023, 8:41am UTC](https://forum.mautic.org/t/hire-a-mautic-administrator/29212 "2023-09-07T08:41:26Z")
Hi everyone, I have a request for a Mautic administrator to provide a Zoom tutoring session that will guide my colleague on how to import contacts into Mautic, use the Email Builder, and launch a Mautic campaign. Sept. … --- ## [Mautic dashboard kept loading](https://forum.mautic.org/t/mautic-dashboard-kept-loading/29213)
**Author:** [@softcrust](https://forum.mautic.org/u/softcrust)\ **Replies:** 0\ **Last updated:** [September 7, 2023, 6:42am UTC](https://forum.mautic.org/t/mautic-dashboard-kept-loading/29213 "2023-09-07T06:42:06Z")
hi, I have installed Mautic and was working properly but for the previous 1 week when I logged in to the dashboard kept loading and nothing happened. anyone can help me with this issue? --- ## [Webhook with "Contact Created Event"](https://forum.mautic.org/t/webhook-with-contact-created-event/29200)
**Author:** [@pro-emailer](https://forum.mautic.org/u/pro-emailer)\ **Replies:** 2\ **Last updated:** [September 6, 2023, 8:02pm UTC](https://forum.mautic.org/t/webhook-with-contact-created-event/29200 "2023-09-06T20:02:46Z")
Hi, I want to create a webhook that is bound to “Contact Created Event”. When I look for events, I only find these: Company Create/Update Event Company Deleted Event Contact Channel Subscription Change Event Contact … --- ## [Dynamic content according to contact segment](https://forum.mautic.org/t/dynamic-content-according-to-contact-segment/29204)
**Author:** [@mchojrin](https://forum.mautic.org/u/mchojrin)\ **Replies:** 2\ **Last updated:** [September 6, 2023, 3:32pm UTC](https://forum.mautic.org/t/dynamic-content-according-to-contact-segment/29204 "2023-09-06T15:32:31Z")
My Mautic version is: 4.4.10 My PHP version is: 7.4.33 My Database type and version is: MySQL 5.7.21 My problem is: I want to add a section to an email just for contacts within a segment but I don’t see an option to … --- ## [I have "campaign builders block" - Whats the best way to create ongoing weekly email marketing campaigns?](https://forum.mautic.org/t/i-have-campaign-builders-block-whats-the-best-way-to-create-ongoing-weekly-email-marketing-campaigns/29195)
**Author:** [@robm](https://forum.mautic.org/u/robm)\ **Replies:** 3\ **Last updated:** [September 6, 2023, 12:34pm UTC](https://forum.mautic.org/t/i-have-campaign-builders-block-whats-the-best-way-to-create-ongoing-weekly-email-marketing-campaigns/29195 "2023-09-06T12:34:13Z")
Hey there, I am suffering from “Mautic campaign builders block” and need community help Maybe you have a suggestion that will kick start me again? My goal is simple. Create a few campaigns that send marketing emails … --- ## [Increase Number of Contacts Beyond 5K](https://forum.mautic.org/t/increase-number-of-contacts-beyond-5k/29201)
**Author:** [@team](https://forum.mautic.org/u/team)\ **Replies:** 0\ **Last updated:** [September 5, 2023, 6:02pm UTC](https://forum.mautic.org/t/increase-number-of-contacts-beyond-5k/29201 "2023-09-05T18:02:05Z")
EasyApache 4 My Mautic version is: 45\_mautic-449 My PHP 80, PHP 8.0.29-1.1.3.cpanel extension: php80-php-fileinfo cPanel & WHM on AlmaLinux OS: AlmaLinux v8.8.0 STANDARD kvm cPanel Version 112.0.5 Hi everyone, Ho… --- ## [Custom transport for bounce managment](https://forum.mautic.org/t/custom-transport-for-bounce-managment/29113)
**Author:** [@jquiroz](https://forum.mautic.org/u/jquiroz)\ **Replies:** 2\ **Last updated:** [September 5, 2023, 2:23pm UTC](https://forum.mautic.org/t/custom-transport-for-bounce-managment/29113 "2023-09-05T14:23:12Z")
Your software My Mautic version is: 4.4.8 My PHP version is: 7.4 My Database type and version is: mariadb Your problem I would like to know if mautic support callbacks for customs smtp. I’ve been reading the doc, bu… --- ## [Inline Form / Inline Fields](https://forum.mautic.org/t/inline-form-inline-fields/29186)
**Author:** [@jinjur](https://forum.mautic.org/u/jinjur)\ **Replies:** 2\ **Last updated:** [September 5, 2023, 12:08pm UTC](https://forum.mautic.org/t/inline-form-inline-fields/29186 "2023-09-05T12:08:06Z")
Hi all, I’m trying to create my first standalone form for my website. I was just looking to create a simple inline form for a newsletter signup, consisting of an email field and a submit button. However, I’m strugglin… --- ## [When we change contact stage and segment we see 0 in campaign actions for all actions](https://forum.mautic.org/t/when-we-change-contact-stage-and-segment-we-see-0-in-campaign-actions-for-all-actions/29167)
**Author:** [@mauticdeveloper](https://forum.mautic.org/u/mauticdeveloper)\ **Replies:** 5\ **Last updated:** [September 5, 2023, 9:38am UTC](https://forum.mautic.org/t/when-we-change-contact-stage-and-segment-we-see-0-in-campaign-actions-for-all-actions/29167 "2023-09-05T09:38:26Z")
Your software My Mautic version is: 4.4.7 My PHP version is: 7.4 My Database type and version is: MariaDB Your problem My problem is: When we change the contact stage and segment we see 0 in campaign action complet… --- ## [Email Sending Not Working + But Test Emails Working](https://forum.mautic.org/t/email-sending-not-working-but-test-emails-working/29189)
**Author:** [@tmedia](https://forum.mautic.org/u/tmedia)\ **Replies:** 2\ **Last updated:** [September 5, 2023, 9:36am UTC](https://forum.mautic.org/t/email-sending-not-working-but-test-emails-working/29189 "2023-09-05T09:36:41Z")
Your software My Mautic version is: v4.4.5 My PHP version is: 8.0.26 My Database type and version is: 10.5.18-MariaDB Your problem My problem is: unable to send emails (test email working) I just connected an Elas… --- ## [Automations Sequence](https://forum.mautic.org/t/automations-sequence/29160)
**Author:** [@team](https://forum.mautic.org/u/team)\ **Replies:** 2\ **Last updated:** [September 5, 2023, 5:38am UTC](https://forum.mautic.org/t/automations-sequence/29160 "2023-09-05T05:38:27Z")
Hi everyone, I am searching for instructions on how to configure a Mautic automation campaign that runs a batch of time-delayed email contacts: \[1, 2, 3, 4\], {5, 6, 7, 8}, … Regards, Hal --- ## [Email sending via SendGrid APIs very slow](https://forum.mautic.org/t/email-sending-via-sendgrid-apis-very-slow/29147)
**Author:** [@yball](https://forum.mautic.org/u/yball)\ **Replies:** 0\ **Last updated:** [September 1, 2023, 1:21am UTC](https://forum.mautic.org/t/email-sending-via-sendgrid-apis-very-slow/29147 "2023-09-01T01:21:30Z")
Hi, I’ve been running and measuring the following commands using SendGrid APIs email setting and various batch/limit sizes, and local DB. php bin/console mautic:broadcasts:send --channel=email --limit=800 --batch-size… --- ## [Builder in Code Mode is not available](https://forum.mautic.org/t/builder-in-code-mode-is-not-available/29142)
**Author:** [@vadikcoma](https://forum.mautic.org/u/vadikcoma)\ **Replies:** 3\ **Last updated:** [September 1, 2023, 7:09pm UTC](https://forum.mautic.org/t/builder-in-code-mode-is-not-available/29142 "2023-09-01T19:09:58Z")
Your software My Mautic version is: v4.4.9 My PHP version is: 7.4 My Database type and version is: 10.3.38-MariaDB Your problem My problem is: “Builder” button is not active when Code Mode template is selected. Th… --- ## [Unable to pass UTM values to a webhook](https://forum.mautic.org/t/unable-to-pass-utm-values-to-a-webhook/29067)
**Author:** [@erthal](https://forum.mautic.org/u/erthal)\ **Replies:** 4\ **Last updated:** [August 31, 2023, 7:28pm UTC](https://forum.mautic.org/t/unable-to-pass-utm-values-to-a-webhook/29067 "2023-08-31T19:28:00Z")
My software My Mautic version is: 4.4.8 My PHP version is: 8.0.28 My Database type and version is: 10.4.28-MariaDB-1:10.4.28+maria~ubu1804 My problem I am building a campaign that is triggered by a form. How to retr… --- ## [I can't see all the templates in pagebuilder and email builder](https://forum.mautic.org/t/i-cant-see-all-the-templates-in-pagebuilder-and-email-builder/29137)
**Author:** [@swen](https://forum.mautic.org/u/swen)\ **Replies:** 4\ **Last updated:** [August 31, 2023, 6:24pm UTC](https://forum.mautic.org/t/i-cant-see-all-the-templates-in-pagebuilder-and-email-builder/29137 "2023-08-31T18:24:01Z")
Your software My Mautic version is: 4.4.9 My PHP version is: 7.4 My Database type and version is: 10.3.39-MariaDB-0+deb10u1 Your problem My problem is: I can’t see all the templates in pagebuilder and email builder. … --- ## [Mautic Token | Amazon SES API](https://forum.mautic.org/t/mautic-token-amazon-ses-api/29128)
**Author:** [@team](https://forum.mautic.org/u/team)\ **Replies:** 2\ **Last updated:** [August 31, 2023, 5:51pm UTC](https://forum.mautic.org/t/mautic-token-amazon-ses-api/29128 "2023-08-31T17:51:46Z")
EasyApache 4 My Mautic version is: 45\_mautic-449 My PHP 80, PHP 8.0.29-1.1.3.cpanel extention: php80-php-fileinfo cPanel & WHM on AlmaLinux OS: AlmaLinux v8.8.0 STANDARD kvm cPanel Version 112.0.5 Hi everyone, Ho… --- ## [Campaign: Decisions "within" time doubled if days are selected](https://forum.mautic.org/t/campaign-decisions-within-time-doubled-if-days-are-selected/28335)
**Author:** [@IonutOjicaDe](https://forum.mautic.org/u/IonutOjicaDe)\ **Replies:** 8\ **Last updated:** [August 31, 2023, 4:23pm UTC](https://forum.mautic.org/t/campaign-decisions-within-time-doubled-if-days-are-selected/28335 "2023-08-31T16:23:55Z")
Your software My Mautic version is: 4.4.8 My PHP version is: 7.4.29 My Database type and version is: 10.3.38-MariaDB-0ubuntu0.20.04.1 Your problem The issue is: The actions on the negative branch of 2 and 3 are done… --- ## [How to pause and then restart a contact's progress through a campaign](https://forum.mautic.org/t/how-to-pause-and-then-restart-a-contacts-progress-through-a-campaign/29068)
**Author:** [@robm](https://forum.mautic.org/u/robm)\ **Replies:** 3\ **Last updated:** [August 31, 2023, 3:14pm UTC](https://forum.mautic.org/t/how-to-pause-and-then-restart-a-contacts-progress-through-a-campaign/29068 "2023-08-31T15:14:00Z")
For context - I have a use case where I have automated communications going out via various channels simultaneously, with Mautic handling the email channel. I have a situation where a user may pause the sequence of auto … --- ## [Millions of events in campaign\_lead\_event\_log](https://forum.mautic.org/t/millions-of-events-in-campaign-lead-event-log/29134)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 1\ **Last updated:** [August 31, 2023, 3:01pm UTC](https://forum.mautic.org/t/millions-of-events-in-campaign-lead-event-log/29134 "2023-08-31T15:01:12Z")
Due to some experimental campaign we managed to create millions of log entries. I plan now to kill this campaign and remove the related campaign\_lead\_event\_log records of this campaign from the table. Should this be sa… --- ## [How to find a contact based on unsubscribe link](https://forum.mautic.org/t/how-to-find-a-contact-based-on-unsubscribe-link/29139)
**Author:** [@CarlJohan](https://forum.mautic.org/u/CarlJohan)\ **Replies:** 3\ **Last updated:** [August 31, 2023, 2:52pm UTC](https://forum.mautic.org/t/how-to-find-a-contact-based-on-unsubscribe-link/29139 "2023-08-31T14:52:11Z")
Sometimes emails gets sent around an organisation, then I get a reply, but I cant identify the original email. But I can often see the unsubscribe link. The unsubscribe link has an identifier in it, how do you tie that… --- ## [Update contacts via API](https://forum.mautic.org/t/update-contacts-via-api/29089)
**Author:** [@CarlJohan](https://forum.mautic.org/u/CarlJohan)\ **Replies:** 16\ **Last updated:** [August 31, 2023, 2:45pm UTC](https://forum.mautic.org/t/update-contacts-via-api/29089 "2023-08-31T14:45:13Z")
Hi, I have a lot of contacts in Excel that also sit in Mautic. I would like to update them via an API. I understand that this is possible, but, does anyone have any script example on how this can be done? --- ## [How do you schedule broadcast emails in mautic? I can't find it](https://forum.mautic.org/t/how-do-you-schedule-broadcast-emails-in-mautic-i-cant-find-it/12493)
**Author:** [@evan1](https://forum.mautic.org/u/evan1)\ **Replies:** 21\ **Last updated:** [August 31, 2023, 8:17am UTC](https://forum.mautic.org/t/how-do-you-schedule-broadcast-emails-in-mautic-i-cant-find-it/12493 "2023-08-31T08:17:34Z")
I do run v2.15.3 but I just don’t see how do you schedule broadcast, I only see option of sending it now. --- ## [Error testing Bounce email using SMTP from hosting provider - Other SMTP Server](https://forum.mautic.org/t/error-testing-bounce-email-using-smtp-from-hosting-provider-other-smtp-server/24448)
**Author:** [@peteredhair](https://forum.mautic.org/u/peteredhair)\ **Replies:** 12\ **Last updated:** [August 30, 2023, 3:59pm UTC](https://forum.mautic.org/t/error-testing-bounce-email-using-smtp-from-hosting-provider-other-smtp-server/24448 "2023-08-30T15:59:11Z")
Hi I’m running a hosted Mautic 4.3.1. I’m having a problem that might not have to do with Mautic, or maybe, but would like to know if someone has had it and how it was solved. Naturaly I searched through the forums, an… --- ## [Increase Import and Send Batch Limits in GUI](https://forum.mautic.org/t/increase-import-and-send-batch-limits-in-gui/29111)
**Author:** [@dreccadin](https://forum.mautic.org/u/dreccadin)\ **Replies:** 0\ **Last updated:** [August 29, 2023, 8:01pm UTC](https://forum.mautic.org/t/increase-import-and-send-batch-limits-in-gui/29111 "2023-08-29T20:01:28Z")
Your software My Mautic version is: 4.4.9 I’ve tried looking in the files for these values but can’t find where they actually are. I have a dedicated server solely for Mautic, and a marketing team who knows nothing abo… --- ## [Sending Mautic Email Messages via OAuth 2.0 Client | Google Cloud](https://forum.mautic.org/t/sending-mautic-email-messages-via-oauth-2-0-client-google-cloud/29007)
**Author:** [@team](https://forum.mautic.org/u/team)\ **Replies:** 7\ **Last updated:** [August 29, 2023, 2:46pm UTC](https://forum.mautic.org/t/sending-mautic-email-messages-via-oauth-2-0-client-google-cloud/29007 "2023-08-29T14:46:05Z")
EasyApache 4 My Mautic version is: 45\_mautic-449 My PHP 80, PHP 8.0.29-1.1.3.cpanel extention: php80-php-fileinfo cPanel & WHM on AlmaLinux OS: AlmaLinux v8.8.0 STANDARD kvm cPanel Version 112.0.5 Hi everyone, Yo… --- ## [Help needed with VPS Install](https://forum.mautic.org/t/help-needed-with-vps-install/29102)
**Author:** [@andrewmagill](https://forum.mautic.org/u/andrewmagill)\ **Replies:** 2\ **Last updated:** [August 29, 2023, 12:31pm UTC](https://forum.mautic.org/t/help-needed-with-vps-install/29102 "2023-08-29T12:31:11Z")
My Mautic version is: v4.4.9 My PHP version is: 8.0.28 My Database type and version is: MySQL V8 Your problem Hi All! Great tutorials as always! Although I have a question. I have a VPS with my WordPress website on i… [Previous page](https://forum.mautic.org/c/support/8.md?page=60) [Next page](https://forum.mautic.org/c/support/8.md?page=62)