# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=63 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 64 --- ## [Contact List under Campaigns do not display any contacts - it just loops](https://forum.mautic.org/t/contact-list-under-campaigns-do-not-display-any-contacts-it-just-loops/27159)
**Author:** [@normaochoa](https://forum.mautic.org/u/normaochoa)\ **Replies:** 7\ **Last updated:** [August 16, 2023, 2:24pm UTC](https://forum.mautic.org/t/contact-list-under-campaigns-do-not-display-any-contacts-it-just-loops/27159 "2023-08-16T14:24:24Z")
Your software My Mautic version is: v.4.4.3 My PHP version is: PHP 7.4.29 My Database type and version is: Your problem My problem is: I was unable to display the contacts on my campaign before… but now I can’t. I a… --- ## [Regarding issues on Mautic](https://forum.mautic.org/t/regarding-issues-on-mautic/28908)
**Author:** [@shekhar](https://forum.mautic.org/u/shekhar)\ **Replies:** 11\ **Last updated:** [August 16, 2023, 6:09am UTC](https://forum.mautic.org/t/regarding-issues-on-mautic/28908 "2023-08-16T06:09:09Z")
Your software My Mautic version is: 4.4.9 My PHP version is: 8.0.29 My Database type and version is: 5.7.23- |Doctrine driver|pdo\_mysql| Your problem My problem is: we have make some cmapaign workflow which execute… --- ## [Question about "Do not contact"](https://forum.mautic.org/t/question-about-do-not-contact/28944)
**Author:** [@ssdesign](https://forum.mautic.org/u/ssdesign)\ **Replies:** 2\ **Last updated:** [August 15, 2023, 10:47pm UTC](https://forum.mautic.org/t/question-about-do-not-contact/28944 "2023-08-15T22:47:06Z")
Your software My Mautic version is: 4.0.0 My PHP version is: 4.7.33 My Database type and version is: MariaDB Your problem My problem is: I wanted to learn about the “Do not contact” event thats triggered on contact… --- ## [Problems loading Mautic](https://forum.mautic.org/t/problems-loading-mautic/28955)
**Author:** [@patodorf](https://forum.mautic.org/u/patodorf)\ **Replies:** 1\ **Last updated:** [August 15, 2023, 4:02pm UTC](https://forum.mautic.org/t/problems-loading-mautic/28955 "2023-08-15T16:02:04Z")
Your software My Mautic version is: 4.4.5 My PHP version is: 7.4.33 My Database type and version is: 10.2.44-MariaDB-1:10.2.44+maria~bionic-log Your problem My problem is: When I enter Mautic, the initial page load… --- ## [Question about importing New Contacts for fear of being penalised by Amazon Ses for Double Opt-in](https://forum.mautic.org/t/question-about-importing-new-contacts-for-fear-of-being-penalised-by-amazon-ses-for-double-opt-in/28938)
**Author:** [@andizulu](https://forum.mautic.org/u/andizulu)\ **Replies:** 3\ **Last updated:** [August 15, 2023, 1:27pm UTC](https://forum.mautic.org/t/question-about-importing-new-contacts-for-fear-of-being-penalised-by-amazon-ses-for-double-opt-in/28938 "2023-08-15T13:27:49Z")
Your software My Mautic version is: v4.4.9 My PHP version is: 8.0.28 My Database type and version is: MySQL V8 Your problem My problem is: It’s more of a question… We have just moved from Mailjet to a New installati… --- ## [Segment Based on Hour/Minutes](https://forum.mautic.org/t/segment-based-on-hour-minutes/28951)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 1\ **Last updated:** [August 15, 2023, 1:25pm UTC](https://forum.mautic.org/t/segment-based-on-hour-minutes/28951 "2023-08-15T13:25:31Z")
I am trying to create a segment based on a date/time custom field where the filter is based on either a number of minutes or hours, I have tried using \>= -15 minutes and \>= 1 hour, but neither of them seem to be working. … --- ## [Updated from 3.1.1 to 4.4.9 - Obsolete Plugin?](https://forum.mautic.org/t/updated-from-3-1-1-to-4-4-9-obsolete-plugin/28950)
**Author:** [@monkeyjedi](https://forum.mautic.org/u/monkeyjedi)\ **Replies:** 2\ **Last updated:** [August 15, 2023, 9:07am UTC](https://forum.mautic.org/t/updated-from-3-1-1-to-4-4-9-obsolete-plugin/28950 "2023-08-15T09:07:13Z")
Your software My Mautic version is: 4.4.9 My PHP version is: 8.0 My Database type and version is: MariaDB Hi, Grapes.js is native to 4.x, and I’m still running it as a plugin. What should I do with the plugin? I pre… --- ## [How can I add a contact to another segment after they have opened any one of the multiple emails within a campaign?](https://forum.mautic.org/t/how-can-i-add-a-contact-to-another-segment-after-they-have-opened-any-one-of-the-multiple-emails-within-a-campaign/28924)
**Author:** [@zylan](https://forum.mautic.org/u/zylan)\ **Replies:** 4\ **Last updated:** [August 14, 2023, 10:32pm UTC](https://forum.mautic.org/t/how-can-i-add-a-contact-to-another-segment-after-they-have-opened-any-one-of-the-multiple-emails-within-a-campaign/28924 "2023-08-14T22:32:36Z")
I am currently working on a campaign consisting of several scheduled emails. My objective is to achieve that when a contact opens any of these emails, they are automatically moved to a different segment, without disrupti… --- ## [Sent bubble is not showing the correct number](https://forum.mautic.org/t/sent-bubble-is-not-showing-the-correct-number/28554)
**Author:** [@jpcoder](https://forum.mautic.org/u/jpcoder)\ **Replies:** 6\ **Last updated:** [August 14, 2023, 7:40pm UTC](https://forum.mautic.org/t/sent-bubble-is-not-showing-the-correct-number/28554 "2023-08-14T19:40:43Z")
Is there a reason the “sent” stats would be wrong on an email? This email was sent to around 14,000 people but it seems to only be counting some of them. The correct sent amount is shown on the graph when you click into … --- ## [Code Mode edit not working](https://forum.mautic.org/t/code-mode-edit-not-working/28930)
**Author:** [@ssdesign](https://forum.mautic.org/u/ssdesign)\ **Replies:** 4\ **Last updated:** [August 14, 2023, 6:01pm UTC](https://forum.mautic.org/t/code-mode-edit-not-working/28930 "2023-08-14T18:01:19Z")
Your software My Mautic version is: 4.0.0 My PHP version is: 7.4.33 My Database type and version is: MariaDB Your problem My problem is: I created an email and chose the “Code mode”. THen when I clicj the Edit Ico… --- ## [PHP error after running campaign:update](https://forum.mautic.org/t/php-error-after-running-campaign-update/28935)
**Author:** [@ssdesign](https://forum.mautic.org/u/ssdesign)\ **Replies:** 2\ **Last updated:** [August 14, 2023, 5:24pm UTC](https://forum.mautic.org/t/php-error-after-running-campaign-update/28935 "2023-08-14T17:24:44Z")
Your software My Mautic version is: 4.0.0 My PHP version is: 4.7.33 My Database type and version is: MariaDB Your problem My problem is: I get this error after I ran a campaign:update command in SSH. Does this mea… --- ## [Emails are reflecting token time values in UTC instead of defined local time zone](https://forum.mautic.org/t/emails-are-reflecting-token-time-values-in-utc-instead-of-defined-local-time-zone/28562)
**Author:** [@deejmer](https://forum.mautic.org/u/deejmer)\ **Replies:** 1\ **Last updated:** [August 14, 2023, 2:34pm UTC](https://forum.mautic.org/t/emails-are-reflecting-token-time-values-in-utc-instead-of-defined-local-time-zone/28562 "2023-08-14T14:34:22Z")
Your software My Mautic version is: 4.4.7 My PHP version is: 7.4.33 My Database type and version is: MySQL 5.7.63 Your problem My problem is: Emails being sent with a date/time token seem to be in UTC. In my workflo… --- ## [STREAM\_CRYPTO\_METHOD\_TLS\_CLIENT to STREAM\_CRYPTO\_METHOD\_TLSv1\_2\_CLIENT](https://forum.mautic.org/t/stream-crypto-method-tls-client-to-stream-crypto-method-tlsv1-2-client/28920)
**Author:** [@team](https://forum.mautic.org/u/team)\ **Replies:** 1\ **Last updated:** [August 13, 2023, 3:39pm UTC](https://forum.mautic.org/t/stream-crypto-method-tls-client-to-stream-crypto-method-tlsv1-2-client/28920 "2023-08-13T15:39:08Z")
EasyApache 4 My Mautic version is: 45\_mautic-449 My PHP 80, PHP 8.0.29-1.1.3.cpanel extention: php80-php-fileinfo cPanel & WHM on AlmaLinux OS: AlmaLinux v8.8.0 STANDARD kvm cPanel Version 112.0.5 Support Ticket H… --- ## [Moving Mautic to a new host](https://forum.mautic.org/t/moving-mautic-to-a-new-host/28926)
**Author:** [@CarlJohan](https://forum.mautic.org/u/CarlJohan)\ **Replies:** 1\ **Last updated:** [August 13, 2023, 2:29pm UTC](https://forum.mautic.org/t/moving-mautic-to-a-new-host/28926 "2023-08-13T14:29:45Z")
General advice needed. Hi, I have been running Mautic in a PHP 7.4 environment, we are moving to a new environment and I need to move to PHP 8.1. Does anyone have some general advice for that? In the best of worlds, I… --- ## [Dynamic content at Code Mode in Emails - how?](https://forum.mautic.org/t/dynamic-content-at-code-mode-in-emails-how/19184)
**Author:** [@mcflo](https://forum.mautic.org/u/mcflo)\ **Replies:** 5\ **Last updated:** [August 13, 2023, 12:20pm UTC](https://forum.mautic.org/t/dynamic-content-at-code-mode-in-emails-how/19184 "2023-08-13T12:20:04Z")
Your software My Mautic version is: 3.3.2 My PHP version is: 7.4.14 My Database type and version is: Your problem My problem is: Dear Mautic community, I would like to set up a email via code mode, but could not f… --- ## [Inserted JS Form will not load on Landing Page (404)](https://forum.mautic.org/t/inserted-js-form-will-not-load-on-landing-page-404/28750)
**Author:** [@carlosatfongo](https://forum.mautic.org/u/carlosatfongo)\ **Replies:** 12\ **Last updated:** [August 11, 2023, 7:33pm UTC](https://forum.mautic.org/t/inserted-js-form-will-not-load-on-landing-page-404/28750 "2023-08-11T19:33:09Z")
Your software My Mautic version is: v4.4.9 My PHP version is: 8.0.29 My Database type and version is: 10.6.12-MariaDB-0ubuntu0.22.04.1 Doctrine driver: pdo\_mysql |Doctrine database platform: Doctrine\\DBAL\\Platforms\\… --- ## [Campaign Event Scheduling in Mautic 4.4.9](https://forum.mautic.org/t/campaign-event-scheduling-in-mautic-4-4-9/28914)
**Author:** [@m.hashemian](https://forum.mautic.org/u/m.hashemian)\ **Replies:** 4\ **Last updated:** [August 11, 2023, 4:30pm UTC](https://forum.mautic.org/t/campaign-event-scheduling-in-mautic-4-4-9/28914 "2023-08-11T16:30:37Z")
Your software My Mautic version is: 4.4.9 My PHP version is: 7.4.33 My Database type and version is: MySQL 8.0.28-19 Your problem My problem is: Last year I ran a campaign where I send Email A. If it’s not replied … --- ## [Monitored Inbox Settings not working for office365 and gmail](https://forum.mautic.org/t/monitored-inbox-settings-not-working-for-office365-and-gmail/28907)
**Author:** [@shyamalm](https://forum.mautic.org/u/shyamalm)\ **Replies:** 0\ **Last updated:** [August 11, 2023, 9:36am UTC](https://forum.mautic.org/t/monitored-inbox-settings-not-working-for-office365-and-gmail/28907 "2023-08-11T09:36:42Z")
Your software My PHP version is : 7.4.23 My Mautic version is : 4.4 My MySQL/MariaDB version is (delete as applicable): 10.3.37-MariaDB-0ubuntu0.20.04.1 Your problem My problem is : In Monitored Inbox Settings IMAP … --- ## [GrapeJS, MJML and tables not playing nice](https://forum.mautic.org/t/grapejs-mjml-and-tables-not-playing-nice/28897)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 1\ **Last updated:** [August 11, 2023, 9:00am UTC](https://forum.mautic.org/t/grapejs-mjml-and-tables-not-playing-nice/28897 "2023-08-11T09:00:56Z")
Your software My Mautic version is: 4.4.4 I am trying to create a table inside an MJML email, and it seems that each time I save it is stripping out all the tr th td tags. Anyone managed to build a table inside an MJM… --- ## [Manually created contact doesnt track when opening links send via email channel](https://forum.mautic.org/t/manually-created-contact-doesnt-track-when-opening-links-send-via-email-channel/28900)
**Author:** [@jimhall](https://forum.mautic.org/u/jimhall)\ **Replies:** 8\ **Last updated:** [August 11, 2023, 8:32am UTC](https://forum.mautic.org/t/manually-created-contact-doesnt-track-when-opening-links-send-via-email-channel/28900 "2023-08-11T08:32:42Z")
Your software My Mautic version is: 4.4.9 My PHP version is: 8.0.29 My Database type and version is: 10.6.12-MariaDB Your problem My problem is: I have created a contact manually entering name and email. I add to a… --- ## [Regarding issue on my Mautic](https://forum.mautic.org/t/regarding-issue-on-my-mautic/28891)
**Author:** [@shekhar](https://forum.mautic.org/u/shekhar)\ **Replies:** 1\ **Last updated:** [August 11, 2023, 7:55am UTC](https://forum.mautic.org/t/regarding-issue-on-my-mautic/28891 "2023-08-11T07:55:48Z")
My Mautic version is: 4.4.9 My PHP version is: 8.0.29 My Database type and version is: 5.7.23- |Doctrine driver|pdo\_mysql| This is my current workflow campaign structure in Mautic which is executed based on when a con… --- ## [Segment Filters Losing Values](https://forum.mautic.org/t/segment-filters-losing-values/25002)
**Author:** [@steverobinson](https://forum.mautic.org/u/steverobinson)\ **Replies:** 3\ **Last updated:** [August 10, 2023, 2:36pm UTC](https://forum.mautic.org/t/segment-filters-losing-values/25002 "2023-08-10T14:36:00Z")
Your software My Mautic version is: 4.4.0 My PHP version is: 7.4 My Database type and version is: MariaDB Your problem We seem to have issues with some segments either not saving filter values or having filter value… --- ## [Email fails to send most time](https://forum.mautic.org/t/email-fails-to-send-most-time/28878)
**Author:** [@david001](https://forum.mautic.org/u/david001)\ **Replies:** 6\ **Last updated:** [August 10, 2023, 2:35pm UTC](https://forum.mautic.org/t/email-fails-to-send-most-time/28878 "2023-08-10T14:35:52Z")
Your software My Mautic version is: 4.4.7 My PHP version is: 7.4.3-4ubuntu2.18 My Database type and version is: Your problem My problem is: Hi, I have an issue with my Mautic as it fails to send emails most times.… --- ## [I'm not receiving bounces and unsubscribes in my mautic application](https://forum.mautic.org/t/im-not-receiving-bounces-and-unsubscribes-in-my-mautic-application/28877)
**Author:** [@raj11111](https://forum.mautic.org/u/raj11111)\ **Replies:** 4\ **Last updated:** [August 10, 2023, 1:31pm UTC](https://forum.mautic.org/t/im-not-receiving-bounces-and-unsubscribes-in-my-mautic-application/28877 "2023-08-10T13:31:35Z")
Your software My Mautic version is: 4.4.9 My PHP version is: 8.0 My Database type and version is: 10.4 Your problem My problem is: I’m not receiving bounces and unsubscribes in my mautic application These errors ar… --- ## [Mautic 4 with Docker missing Composer](https://forum.mautic.org/t/mautic-4-with-docker-missing-composer/28866)
**Author:** [@genesys](https://forum.mautic.org/u/genesys)\ **Replies:** 2\ **Last updated:** [August 10, 2023, 10:41am UTC](https://forum.mautic.org/t/mautic-4-with-docker-missing-composer/28866 "2023-08-10T10:41:15Z")
I’m using the mautic/mautic:v4 image. I can go through the setup, all tables get created and I can browse Mautic. However, when I go to install a plugin from the marketplace, I get a message saying; “Heads up! Composer… --- ## [Regarding conditions to add in workflow(campaign)](https://forum.mautic.org/t/regarding-conditions-to-add-in-workflow-campaign/28873)
**Author:** [@shekhar](https://forum.mautic.org/u/shekhar)\ **Replies:** 10\ **Last updated:** [August 10, 2023, 7:55am UTC](https://forum.mautic.org/t/regarding-conditions-to-add-in-workflow-campaign/28873 "2023-08-10T07:55:54Z")
Your software My Mautic version is: 4.4.9 My PHP version is: 7.4 (ea-php74) My Database type and version is: 5.7.23- |Doctrine driver|pdo\_mysql| Your problem Quick help needed: My Mautic campaign is moved from A to … --- ## [Specifying the site URL for a fresh install](https://forum.mautic.org/t/specifying-the-site-url-for-a-fresh-install/28889)
**Author:** [@genesys](https://forum.mautic.org/u/genesys)\ **Replies:** 0\ **Last updated:** [August 9, 2023, 5:58am UTC](https://forum.mautic.org/t/specifying-the-site-url-for-a-fresh-install/28889 "2023-08-09T05:58:51Z")
I’m using the mautic/mautic:v4 docker image. I’m using Nginx in a separate container to provide SSL termination. When I navigate to Mautic using my fully qualified domain name, Mautic is redirecting to “http://mautic/in… --- ## [AWS ses api with X-SES-CONFIGURATION-SET header + email queue failing](https://forum.mautic.org/t/aws-ses-api-with-x-ses-configuration-set-header-email-queue-failing/28884)
**Author:** [@greg218](https://forum.mautic.org/u/greg218)\ **Replies:** 0\ **Last updated:** [August 8, 2023, 9:04pm UTC](https://forum.mautic.org/t/aws-ses-api-with-x-ses-configuration-set-header-email-queue-failing/28884 "2023-08-08T21:04:25Z")
Your software My Mautic version is: 4.4.4 (this doesn’t seem to matter as i tried 4.4.5 and 4.4.9) My PHP version is: php 8.0.29 My Database type and version is: percona version 8.0.31-23 (via docker image ) Your pro… --- ## [No auto-fill of the COMPANY FIELDS in the Mautic form](https://forum.mautic.org/t/no-auto-fill-of-the-company-fields-in-the-mautic-form/12627)
**Author:** [@jorgedeviena](https://forum.mautic.org/u/jorgedeviena)\ **Replies:** 4\ **Last updated:** [August 7, 2023, 4:04pm UTC](https://forum.mautic.org/t/no-auto-fill-of-the-company-fields-in-the-mautic-form/12627 "2023-08-07T16:04:52Z")
Your software My Mautic version is: v2.15.3 My PHP version is: 7.2.21-1 Your problem My problem is: When an existing contact with an assigned company gets to a Mautic landingpage, the data of the CONTACT FIELDS are a… --- ## [Require composer-plugin-api ^1.0 -\> found composer-plugin-api\[2.3.0\] but it does not match the constraint](https://forum.mautic.org/t/require-composer-plugin-api-1-0-found-composer-plugin-api-2-3-0-but-it-does-not-match-the-constraint/28874)
**Author:** [@Ziedpad](https://forum.mautic.org/u/Ziedpad)\ **Replies:** 0\ **Last updated:** [August 8, 2023, 8:59am UTC](https://forum.mautic.org/t/require-composer-plugin-api-1-0-found-composer-plugin-api-2-3-0-but-it-does-not-match-the-constraint/28874 "2023-08-08T08:59:21Z")
Your software Mautic Version: 4.4.9 PHP version: 8.0 Browser: Chrome Composer Version: 2.5.8 Your problem My problem is: I made a Switch to Composer in Mautic. I installed composer and everything in the following… [Previous page](https://forum.mautic.org/c/support/8.md?page=62) [Next page](https://forum.mautic.org/c/support/8.md?page=64)