# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=68 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 69 --- ## [Landing page templates not showing](https://forum.mautic.org/t/landing-page-templates-not-showing/21029)
**Author:** [@phillipmoney](https://forum.mautic.org/u/phillipmoney)\ **Replies:** 4\ **Last updated:** [June 23, 2023, 7:10am UTC](https://forum.mautic.org/t/landing-page-templates-not-showing/21029 "2023-06-23T07:10:09Z")
Your software My Mautic version is: 4.0.0 My PHP version is: PHP 7.4.24 My Database type and version is: Mysql Your problem My problem is: Only two landing page templates are showing: code mode and blank. Many the… --- ## [How to set the email route dynamically in forms](https://forum.mautic.org/t/how-to-set-the-email-route-dynamically-in-forms/28390)
**Author:** [@jtimana](https://forum.mautic.org/u/jtimana)\ **Replies:** 1\ **Last updated:** [June 22, 2023, 5:22am UTC](https://forum.mautic.org/t/how-to-set-the-email-route-dynamically-in-forms/28390 "2023-06-22T05:22:34Z")
Your software My Mautic version is: 4.4.9 My PHP version is: 8.0 My Database type and version is: MariaDB 10.6 I’d like to know if it’s possible to set different email routes based on options set by a dropdown (as an… --- ## [Updating Staging Site](https://forum.mautic.org/t/updating-staging-site/27926)
**Author:** [@chrisb\_hallcomm](https://forum.mautic.org/u/chrisb_hallcomm)\ **Replies:** 3\ **Last updated:** [June 21, 2023, 12:51pm UTC](https://forum.mautic.org/t/updating-staging-site/27926 "2023-06-21T12:51:27Z")
My Mautic version is: Current My PHP version is: 7.4 My Database type and version is: Maria DB 10.7.8 Your problem My problem is: Difficulty quickly updating staging site I manage a live Mautic site for a financial … --- ## [Trigger errors plus some](https://forum.mautic.org/t/trigger-errors-plus-some/28379)
**Author:** [@tebmu](https://forum.mautic.org/u/tebmu)\ **Replies:** 2\ **Last updated:** [June 21, 2023, 10:08am UTC](https://forum.mautic.org/t/trigger-errors-plus-some/28379 "2023-06-21T10:08:52Z")
Your software My Mautic version is: latest My PHP version is: 7.4 My Database type and version is: MySQL/Maria Your problem My problem is: I’m not sure what’s going on with the cron for triggering campaigns. It’s se… --- ## [PHP questions](https://forum.mautic.org/t/php-questions/28385)
**Author:** [@wph524](https://forum.mautic.org/u/wph524)\ **Replies:** 0\ **Last updated:** [June 21, 2023, 6:59am UTC](https://forum.mautic.org/t/php-questions/28385 "2023-06-21T06:59:23Z")
Your software My Mautic version is:4.4.9 My PHP version is:8.2.7 My Database type and version is: Your problem My problem is: I know that I need to install PHP that its version is between 7.4.0 to 8.1.0, but I canno… --- ## [Is there a way to offer asset download without cookie?](https://forum.mautic.org/t/is-there-a-way-to-offer-asset-download-without-cookie/28373)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 0\ **Last updated:** [June 20, 2023, 11:07am UTC](https://forum.mautic.org/t/is-there-a-way-to-offer-asset-download-without-cookie/28373 "2023-06-20T11:07:50Z")
Usually we recommend to use Mautic for storing web assets (PDFs) instead of managing them in the CMS. Unfortunately a download directly sets a cookie. As there is the undocumented(?) option to set ?stream=1 to show the … --- ## [500 Internal Server Error after partially sending segment Email](https://forum.mautic.org/t/500-internal-server-error-after-partially-sending-segment-email/28372)
**Author:** [@falkenlead](https://forum.mautic.org/u/falkenlead)\ **Replies:** 1\ **Last updated:** [June 20, 2023, 10:52am UTC](https://forum.mautic.org/t/500-internal-server-error-after-partially-sending-segment-email/28372 "2023-06-20T10:52:31Z")
Your software My Mautic version is: latest My PHP version is: 7.4.33 My Database type and version is: 10.4.20-MariaDB-1:10.4.20+maria~buster-log Your problem My problem is: I tried to send a segment Email to about 3… --- ## [Errors 401, 403 and 404 calling Mautic API](https://forum.mautic.org/t/errors-401-403-and-404-calling-mautic-api/28284)
**Author:** [@peteredhair](https://forum.mautic.org/u/peteredhair)\ **Replies:** 5\ **Last updated:** [June 19, 2023, 11:44pm UTC](https://forum.mautic.org/t/errors-401-403-and-404-calling-mautic-api/28284 "2023-06-19T23:44:19Z")
Your software My Mautic version is: 4.3.1 My PHP version is: PHP Version 8.0.28 My Database type and version is: MySQL Hosting provider ptISP Your problem My problem is: Always Get error 401, 403, 404 while calling… --- ## [Where is the location of the OAuth 2 Authentication plugin?](https://forum.mautic.org/t/where-is-the-location-of-the-oauth-2-authentication-plugin/28349)
**Author:** [@team](https://forum.mautic.org/u/team)\ **Replies:** 4\ **Last updated:** [June 19, 2023, 10:53pm UTC](https://forum.mautic.org/t/where-is-the-location-of-the-oauth-2-authentication-plugin/28349 "2023-06-19T22:53:58Z")
Hi Everyone, \*\* Apache 2.4 My Mautic version is: 45\_mautic-449 My PHP version is: PHP 8.0 My Database type and version is: MySQL 8.0 Your problem The OAuth 2 Authentication plugin is not located in the “Plugins” ta… --- ## [404 Message for API Call: PATCH api/contacts/\[contact id\]/EDIT](https://forum.mautic.org/t/404-message-for-api-call-patch-api-contacts-contact-id-edit/27976)
**Author:** [@growthlab](https://forum.mautic.org/u/growthlab)\ **Replies:** 6\ **Last updated:** [June 19, 2023, 8:44pm UTC](https://forum.mautic.org/t/404-message-for-api-call-patch-api-contacts-contact-id-edit/27976 "2023-06-19T20:44:21Z")
Your software My Mautic version is: v4.4.1 My PHP version is: 8.0.28 My Database type and version is: 8.0.33 Your problem My problem is: I’m authenticated properly using the API, but the API call to update users is … --- ## [Upgarde to 4.4.9 via Composer fails with unefined constant](https://forum.mautic.org/t/upgarde-to-4-4-9-via-composer-fails-with-unefined-constant/28365)
**Author:** [@steverobinson](https://forum.mautic.org/u/steverobinson)\ **Replies:** 4\ **Last updated:** [June 19, 2023, 7:48pm UTC](https://forum.mautic.org/t/upgarde-to-4-4-9-via-composer-fails-with-unefined-constant/28365 "2023-06-19T19:48:49Z")
Your software My Mautic version is: 4.4.9 My PHP version is: 8.0 My Database type and version is: MariaDB Your problem My problem is: When I try to run database migrations after the latest composer update, I get the… --- ## [This form is no longer available](https://forum.mautic.org/t/this-form-is-no-longer-available/17222)
**Author:** [@trops](https://forum.mautic.org/u/trops)\ **Replies:** 5\ **Last updated:** [June 19, 2023, 3:38pm UTC](https://forum.mautic.org/t/this-form-is-no-longer-available/17222 "2023-06-19T15:38:32Z")
Your software My Mautic version is: latest version Your problem My problem is: I have tried many many configurations to simply post data from a form using react to Mautic. I have CORS turned off and turned on, I have … --- ## [\[RESOLVED\] Setup CORS correctly](https://forum.mautic.org/t/resolved-setup-cors-correctly/28362)
**Author:** [@waldgeist](https://forum.mautic.org/u/waldgeist)\ **Replies:** 1\ **Last updated:** [June 19, 2023, 1:53pm UTC](https://forum.mautic.org/t/resolved-setup-cors-correctly/28362 "2023-06-19T13:53:39Z")
Your software My Mautic version is: 3.1.2 My PHP version is: 7.2.3.4 My Database type and version is: MySQL (integrated in Bitnami stack) Your problem I am trying to send form data from my own app to a Mautic form. … --- ## [Locked myself out of the Mautic frontend due to misconfiguration](https://forum.mautic.org/t/locked-myself-out-of-the-mautic-frontend-due-to-misconfiguration/28361)
**Author:** [@waldgeist](https://forum.mautic.org/u/waldgeist)\ **Replies:** 2\ **Last updated:** [June 19, 2023, 1:17pm UTC](https://forum.mautic.org/t/locked-myself-out-of-the-mautic-frontend-due-to-misconfiguration/28361 "2023-06-19T13:17:30Z")
I have accidently locked out myself from the Mautic server. I was trying to setup CORS (i.e. to setup the allowed origins to \*). Since this did not work by setting the CORS switch to disabled (it sent an empty origins he… --- ## [Mautic & Outlook 365 Integration](https://forum.mautic.org/t/mautic-outlook-365-integration/28353)
**Author:** [@adrianr1974](https://forum.mautic.org/u/adrianr1974)\ **Replies:** 1\ **Last updated:** [June 19, 2023, 6:45am UTC](https://forum.mautic.org/t/mautic-outlook-365-integration/28353 "2023-06-19T06:45:17Z")
My Mautic version is: 4.4.7 My PHP version is: 7.4.33 My Database type and version is: MySQL5.7.42-cll-lve How do you integrate Mautic and the latest version of Outlook (Office 365)? The current documentation in mauti… --- ## [Mautic inaccessible - site is offline](https://forum.mautic.org/t/mautic-inaccessible-site-is-offline/28208)
**Author:** [@duplexcleaning](https://forum.mautic.org/u/duplexcleaning)\ **Replies:** 15\ **Last updated:** [June 19, 2023, 6:29am UTC](https://forum.mautic.org/t/mautic-inaccessible-site-is-offline/28208 "2023-06-19T06:29:44Z")
Your software My Mautic version is: 4.4.9 My PHP version is: 8.0 My Database type and version is: MySQL Version 8.0.33 Your problem My problem is: Mautic is inaccessible with the error message on “The site is curr… --- ## [Merging dynamic data into automatically triggered emails](https://forum.mautic.org/t/merging-dynamic-data-into-automatically-triggered-emails/28327)
**Author:** [@db90](https://forum.mautic.org/u/db90)\ **Replies:** 2\ **Last updated:** [June 18, 2023, 9:06pm UTC](https://forum.mautic.org/t/merging-dynamic-data-into-automatically-triggered-emails/28327 "2023-06-18T21:06:05Z")
I am a relatively new user but would like to if this follow is possible and if so, how is it done? Apologies in advance if this is too vague… Mautic is connected to our CRM, which contains data about our contacts engage… --- ## [AI Support Chat Bot for mautic, where do I put the script in the code?](https://forum.mautic.org/t/ai-support-chat-bot-for-mautic-where-do-i-put-the-script-in-the-code/28347)
**Author:** [@robm](https://forum.mautic.org/u/robm)\ **Replies:** 2\ **Last updated:** [June 18, 2023, 5:09pm UTC](https://forum.mautic.org/t/ai-support-chat-bot-for-mautic-where-do-i-put-the-script-in-the-code/28347 "2023-06-18T17:09:00Z")
I am playing with AI and want to create a chat bot, train it on all the mautic documentation we have and then have an AI powered support bot inside of Mautic. I have created the AI chat bot script and I have it working … --- ## [How to style mautics generated forms?](https://forum.mautic.org/t/how-to-style-mautics-generated-forms/28004)
**Author:** [@peter\_k](https://forum.mautic.org/u/peter_k)\ **Replies:** 12\ **Last updated:** [June 17, 2023, 5:18am UTC](https://forum.mautic.org/t/how-to-style-mautics-generated-forms/28004 "2023-06-17T05:18:59Z")
Your software My Mautic version is: 4.4.7 My PHP version is: 8.0 Your problem My problem is: How can I style the forms that mautic generate? I know/guess that I can set the stylesheet that comes with a form by creat… --- ## [Mautic Crashes after a cache clear](https://forum.mautic.org/t/mautic-crashes-after-a-cache-clear/28333)
**Author:** [@rafaelplatero](https://forum.mautic.org/u/rafaelplatero)\ **Replies:** 4\ **Last updated:** [June 16, 2023, 6:59pm UTC](https://forum.mautic.org/t/mautic-crashes-after-a-cache-clear/28333 "2023-06-16T18:59:23Z")
Your software My Mautic version is: 4.44 My PHP version is: PHP 7.4.32 (cli) (built: Oct 25 2022 15:26:55) ( NTS ) My Database type and version is: mysql Ver 14.14 Distrib 5.7.39-42, for Linux (x86\_64) using 7.0 Yo… --- ## [Very strange error, likely not Mautic related](https://forum.mautic.org/t/very-strange-error-likely-not-mautic-related/28334)
**Author:** [@CarlJohan](https://forum.mautic.org/u/CarlJohan)\ **Replies:** 1\ **Last updated:** [June 16, 2023, 1:27pm UTC](https://forum.mautic.org/t/very-strange-error-likely-not-mautic-related/28334 "2023-06-16T13:27:01Z")
Hi, I have a problem that is likely not Mautic related, but better safe than sorry, so Im asking here. I have a Mautic instance running with the domain sub.domainA.com, sub.domainB.com, sub.domainC.com and so on where s… --- ## [Failed to load resource: the server responded with a status of 500 (Internal Server Error)](https://forum.mautic.org/t/failed-to-load-resource-the-server-responded-with-a-status-of-500-internal-server-error/28316)
**Author:** [@team](https://forum.mautic.org/u/team)\ **Replies:** 3\ **Last updated:** [June 15, 2023, 2:24pm UTC](https://forum.mautic.org/t/failed-to-load-resource-the-server-responded-with-a-status-of-500-internal-server-error/28316 "2023-06-15T14:24:08Z")
Your software My Mautic version is: 45\_mautic-449 My PHP version is: PHP 8.0 My Database type and version is: MySQL 8.0 The host is: cPanel/WHM Hi Everyone, Failed to load resource: the server responded with a stat… --- ## [Problems importing contacts, both as a CSV and Quick Add](https://forum.mautic.org/t/problems-importing-contacts-both-as-a-csv-and-quick-add/28312)
**Author:** [@david001](https://forum.mautic.org/u/david001)\ **Replies:** 8\ **Last updated:** [June 15, 2023, 12:45pm UTC](https://forum.mautic.org/t/problems-importing-contacts-both-as-a-csv-and-quick-add/28312 "2023-06-15T12:45:52Z")
Your software My Mautic version is: 4.4.7 My PHP version is: 7.4.3-4ubuntu2.18 My Database type and version is: Your problem My problem is: I am unable to import contacts all of a sudden both as a file (CSV) and ind… --- ## [Hubspot to Sunset API Keys November 30th](https://forum.mautic.org/t/hubspot-to-sunset-api-keys-november-30th/26193)
**Author:** [@marc.beinder](https://forum.mautic.org/u/marc.beinder)\ **Replies:** 2\ **Last updated:** [June 15, 2023, 10:13am UTC](https://forum.mautic.org/t/hubspot-to-sunset-api-keys-november-30th/26193 "2023-06-15T10:13:15Z")
Hello All, I just noticed that Hubspot will be sunsetting their API Keys on November 30th and replacing them with Private Apps. Does anyone happen to know if the current Hubspot Plugin supports the Hubspot Private App r… --- ## [500 error when I try to fetch website for focus item](https://forum.mautic.org/t/500-error-when-i-try-to-fetch-website-for-focus-item/16470)
**Author:** [@rotorfido](https://forum.mautic.org/u/rotorfido)\ **Replies:** 9\ **Last updated:** [June 14, 2023, 6:38pm UTC](https://forum.mautic.org/t/500-error-when-i-try-to-fetch-website-for-focus-item/16470 "2023-06-14T18:38:48Z")
Your software My Mautic version is:2.6 My PHP version is:7.2 Your problem My problem is: I get the error 500 when I try to fetch the website where I want to put focus item…it happens every time… What to do? --- ## [Version 4.4.8 dynamic content isn't shown in mail](https://forum.mautic.org/t/version-4-4-8-dynamic-content-isnt-shown-in-mail/28112)
**Author:** [@media31](https://forum.mautic.org/u/media31)\ **Replies:** 12\ **Last updated:** [June 14, 2023, 1:41pm UTC](https://forum.mautic.org/t/version-4-4-8-dynamic-content-isnt-shown-in-mail/28112 "2023-06-14T13:41:36Z")
My Mautic version is: 4.4.8 According to the github log (Releases · mautic/mautic · GitHub), the bug with the unfilled dynamic content should be fixed for version 4.4.8. Error see: Dynamic content is empty in any condi… --- ## [Mautic configuration file missing at app/config/local.php](https://forum.mautic.org/t/mautic-configuration-file-missing-at-app-config-local-php/28300)
**Author:** [@team](https://forum.mautic.org/u/team)\ **Replies:** 4\ **Last updated:** [June 14, 2023, 12:01pm UTC](https://forum.mautic.org/t/mautic-configuration-file-missing-at-app-config-local-php/28300 "2023-06-14T12:01:57Z")
Apache 2.4 PHP 8.0, and PHP 8.1 : My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version Where is the location of the app/config/local.php file to configure the use of the Cloud SQL Database (i.e., … --- ## [Help with click that does not work the count](https://forum.mautic.org/t/help-with-click-that-does-not-work-the-count/28310)
**Author:** [@fernandovmn](https://forum.mautic.org/u/fernandovmn)\ **Replies:** 0\ **Last updated:** [June 13, 2023, 9:27pm UTC](https://forum.mautic.org/t/help-with-click-that-does-not-work-the-count/28310 "2023-06-13T21:27:39Z")
Your software My Mautic version is: v4.4.9 My PHP version is: 7.4.33 My Database type and version is: 10.5.21-MariaDB - MariaDB Server Your problem My problem is: Friends good night. I need some help with the clic… --- ## [Update Database Settings](https://forum.mautic.org/t/update-database-settings/28306)
**Author:** [@team](https://forum.mautic.org/u/team)\ **Replies:** 0\ **Last updated:** [June 13, 2023, 8:18pm UTC](https://forum.mautic.org/t/update-database-settings/28306 "2023-06-13T20:18:09Z")
\*\* Apache 2.4 My Mautic version is: 45\_mautic-449 My PHP version is: PHP 8.0, and PHP 8.1 My Database type and version is: MySQL 8.0 \*\*How can we change the database settings in the current version to reflect the hos… --- ## [Very strange error sending emails - Not able to understand if failed and when](https://forum.mautic.org/t/very-strange-error-sending-emails-not-able-to-understand-if-failed-and-when/16656)
**Author:** [@alfmos](https://forum.mautic.org/u/alfmos)\ **Replies:** 12\ **Last updated:** [June 13, 2023, 6:46pm UTC](https://forum.mautic.org/t/very-strange-error-sending-emails-not-able-to-understand-if-failed-and-when/16656 "2023-06-13T18:46:51Z")
Your software My Mautic version is: 3.10 My PHP version is: 7.2 Your problem I have queued 11.000 emails. Then I went to the server and I executed manually: /usr/bin/php -q /var/www/clients/client1/web4/web/mautic/b… [Previous page](https://forum.mautic.org/c/support/8.md?page=67) [Next page](https://forum.mautic.org/c/support/8.md?page=69)