# Product Support

**URL:** https://forum.mautic.org/c/support/8.md?page=69

[Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md)

**Page:** 70

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## [Get events for a contact removed from a campaign](https://forum.mautic.org/t/get-events-for-a-contact-removed-from-a-campaign/28301)

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**Author:** [@valeriaduran](https://forum.mautic.org/u/valeriaduran)\
**Replies:** 0\
**Last updated:** [June 13, 2023, 3:03pm UTC](https://forum.mautic.org/t/get-events-for-a-contact-removed-from-a-campaign/28301 "2023-06-13T15:03:51Z")

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Your software My Mautic version is:v4.4.7 My PHP version is:7.4.33 Your problem I have a campaign with more than 10000 contacts. Via api /api/campaigns/ID/contacts I got contact ids linked to the campaign and then v…

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## [Error 500 when post form](https://forum.mautic.org/t/error-500-when-post-form/28293)

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**Author:** [@mtnlvy](https://forum.mautic.org/u/mtnlvy)\
**Replies:** 1\
**Last updated:** [June 13, 2023, 8:43am UTC](https://forum.mautic.org/t/error-500-when-post-form/28293 "2023-06-13T08:43:50Z")

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Your software My Mautic version is: 3.34 My PHP version is:7.33 My Database type and version is: mysql 5.7 Your problem My problem is: when submitting form for example from this external form in the buttom of this …

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## [Email | Saving error](https://forum.mautic.org/t/email-saving-error/28264)

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**Author:** [@szilard21](https://forum.mautic.org/u/szilard21)\
**Replies:** 5\
**Last updated:** [June 11, 2023, 6:16pm UTC](https://forum.mautic.org/t/email-saving-error/28264 "2023-06-11T18:16:07Z")

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Your software My Mautic version is: v.4.4.9 My PHP version is: 7.4.33 My Database type and version is: 5.7.39-log Your problem My problem is: Hello, I have a problem that I want to send a newsletter, but nothing ha…

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## [Slow Bulk Importing](https://forum.mautic.org/t/slow-bulk-importing/5763)

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**Author:** [@arifh](https://forum.mautic.org/u/arifh)\
**Replies:** 12\
**Last updated:** [June 10, 2023, 11:42am UTC](https://forum.mautic.org/t/slow-bulk-importing/5763 "2023-06-10T11:42:25Z")

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Hi, I have just configured Mautic on our Windows 2008 Server with IIS 7.0 using the relevant Apache / Fast CGI / PHP Manager / PHP 5.6.16 to allow PHP to operate within an IIS environment. I have actioned all the re…

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## [I can't access mauitc anymore](https://forum.mautic.org/t/i-cant-access-mauitc-anymore/28253)

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**Author:** [@pedroaranda](https://forum.mautic.org/u/pedroaranda)\
**Replies:** 7\
**Last updated:** [June 7, 2023, 6:14pm UTC](https://forum.mautic.org/t/i-cant-access-mauitc-anymore/28253 "2023-06-07T18:14:44Z")

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Your software My Mautic version is: 4.2 My PHP version is: My Database type and version is: Your problem My problem is: from one moment to another, this message appeared when I wanted to enter mautic: The site is …

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## [Send in queue](https://forum.mautic.org/t/send-in-queue/28144)

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**Author:** [@oscar2612](https://forum.mautic.org/u/oscar2612)\
**Replies:** 12\
**Last updated:** [June 7, 2023, 4:48pm UTC](https://forum.mautic.org/t/send-in-queue/28144 "2023-06-07T16:48:27Z")

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Your software My Mautic version is: 4.4.7 My PHP version is: 7.4.33 My Database type and version is: mysql 8.0.31-23 Your problem My problem is: Hello. The following happened to me, I’ve been sending some emails t…

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## [I have got an error when i try to save a new report or edit a report](https://forum.mautic.org/t/i-have-got-an-error-when-i-try-to-save-a-new-report-or-edit-a-report/28215)

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**Author:** [@ignacio\_barquin](https://forum.mautic.org/u/ignacio_barquin)\
**Replies:** 2\
**Last updated:** [June 7, 2023, 2:11pm UTC](https://forum.mautic.org/t/i-have-got-an-error-when-i-try-to-save-a-new-report-or-edit-a-report/28215 "2023-06-07T14:11:14Z")

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Your software My Mautic version is: 4.4.7 My PHP version is: 7.4.33 My Database type and version is: 8.0.33 Your problem My problem is: i can\`t save a new report o edit a report These errors are showing in the log: …

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## [Can 'email replied' be triggered without an 'email read' first?](https://forum.mautic.org/t/can-email-replied-be-triggered-without-an-email-read-first/28240)

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**Author:** [@rcdev](https://forum.mautic.org/u/rcdev)\
**Replies:** 2\
**Last updated:** [June 6, 2023, 4:29pm UTC](https://forum.mautic.org/t/can-email-replied-be-triggered-without-an-email-read-first/28240 "2023-06-06T16:29:43Z")

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My Mautic version is: v4.4.8 My PHP version is: 7.4.33 My Database type and version is: 10.5.19-MariaDB-cll-lve I was finally able to get email monitoring to work on my Muatic test installation. but I am having issues…

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## [How can I see who has clicked on an email](https://forum.mautic.org/t/how-can-i-see-who-has-clicked-on-an-email/3229)

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**Author:** [@williamsdb](https://forum.mautic.org/u/williamsdb)\
**Replies:** 9\
**Last updated:** [June 6, 2023, 8:17am UTC](https://forum.mautic.org/t/how-can-i-see-who-has-clicked-on-an-email/3229 "2023-06-06T08:17:47Z")

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I sent out an email to a list with c. 3600 people in it. I can see that (so far) 25 people have clicked on one of the links in the email. I had assumed that I could look at the lead list and it would show me who had clic…

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## [Https error 404](https://forum.mautic.org/t/https-error-404/28246)

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**Author:** [@gilles34](https://forum.mautic.org/u/gilles34)\
**Replies:** 0\
**Last updated:** [June 6, 2023, 8:07am UTC](https://forum.mautic.org/t/https-error-404/28246 "2023-06-06T08:07:09Z")

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Your software My Mautic version is: 4.4.5 My PHP version is: 8.0 My Database type and version is: 10.4.17-MariaDB-1: Your problem My problem is: My http acces is ok https://trk.automation-XXX/installer But the htt…

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## [Invalid argument supplied for foreach()](https://forum.mautic.org/t/invalid-argument-supplied-for-foreach/28243)

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**Author:** [@aaronriber](https://forum.mautic.org/u/aaronriber)\
**Replies:** 1\
**Last updated:** [June 6, 2023, 7:41am UTC](https://forum.mautic.org/t/invalid-argument-supplied-for-foreach/28243 "2023-06-06T07:41:31Z")

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Your software My Mautic version is: v4.4.9 My PHP version is: 7.4.33 My Database type and version is: 10.5.19-MariaDB-0+deb11u2 Your problem My problem is: When i open the Log i see this errors. Does anyone know wha…

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## [Mutliple spools / Cronjob setting to avoid clogging of queue](https://forum.mautic.org/t/mutliple-spools-cronjob-setting-to-avoid-clogging-of-queue/28188)

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**Author:** [@steffenabel](https://forum.mautic.org/u/steffenabel)\
**Replies:** 2\
**Last updated:** [June 5, 2023, 4:06pm UTC](https://forum.mautic.org/t/mutliple-spools-cronjob-setting-to-avoid-clogging-of-queue/28188 "2023-06-05T16:06:41Z")

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Your software My Mautic version is: 4.4.7 My PHP version is: 8.0.28 My Database type and version is: mariadb-10.6 Your problem I’m sending transactional mails and newsletters via mautic. The newsletter list contains…

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## [Checkbox "remember me" (cookie): Elfinder: 401 unauthorized error](https://forum.mautic.org/t/checkbox-remember-me-cookie-elfinder-401-unauthorized-error/27946)

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**Author:** [@IonutOjicaDe](https://forum.mautic.org/u/IonutOjicaDe)\
**Replies:** 4\
**Last updated:** [June 5, 2023, 12:50pm UTC](https://forum.mautic.org/t/checkbox-remember-me-cookie-elfinder-401-unauthorized-error/27946 "2023-06-05T12:50:53Z")

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Your software My Mautic version is: 4.4.8 My PHP version is: 7.4.29 My Database type and version is: 10.3.38-MariaDB-0ubuntu0.20.04.1 Your problem My problem is: I use the Froala Email Editor. With the Checkbox …

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## [Fields that are filled in a form and sent to me by email](https://forum.mautic.org/t/fields-that-are-filled-in-a-form-and-sent-to-me-by-email/28204)

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**Author:** [@diegoom](https://forum.mautic.org/u/diegoom)\
**Replies:** 17\
**Last updated:** [June 5, 2023, 12:13pm UTC](https://forum.mautic.org/t/fields-that-are-filled-in-a-form-and-sent-to-me-by-email/28204 "2023-06-05T12:13:19Z")

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I want that when a user fills out a form, in addition to adding me as a contact (that already does it for me), in what way can I send the data that the contact writes to my email. I have tried to put in the actions of t…

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## [Help Integrating Mautic WIth Newest Salesforce](https://forum.mautic.org/t/help-integrating-mautic-with-newest-salesforce/28100)

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**Author:** [@chloebuntin](https://forum.mautic.org/u/chloebuntin)\
**Replies:** 3\
**Last updated:** [June 5, 2023, 6:42am UTC](https://forum.mautic.org/t/help-integrating-mautic-with-newest-salesforce/28100 "2023-06-05T06:42:13Z")

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My problem is: I need help integrating Mautic and salesforce. I seen there is documentation for the old salesforce and I need the updated salesforce as It is completely different. Can anyone help me with this please!

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## [Updating Email Addresses for Different Users with the Same IP](https://forum.mautic.org/t/updating-email-addresses-for-different-users-with-the-same-ip/28177)

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**Author:** [@desancheztorres](https://forum.mautic.org/u/desancheztorres)\
**Replies:** 3\
**Last updated:** [June 4, 2023, 10:01am UTC](https://forum.mautic.org/t/updating-email-addresses-for-different-users-with-the-same-ip/28177 "2023-06-04T10:01:47Z")

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Your software My Mautic version is: 4.4.3 My PHP version is: 8.0.23 My Database type and version is: 10.8.4-MariaDB Your problem My problem is: We have a Drupal page tracked by Mautic. Drupal uses the script in the…

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## [Api/contacts/activities does not return all results](https://forum.mautic.org/t/api-contacts-activities-does-not-return-all-results/28219)

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**Author:** [@valeriaduran](https://forum.mautic.org/u/valeriaduran)\
**Replies:** 0\
**Last updated:** [June 4, 2023, 6:42am UTC](https://forum.mautic.org/t/api-contacts-activities-does-not-return-all-results/28219 "2023-06-04T06:42:27Z")

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Your software My Mautic version is: v4.4.7 My PHP version is: 7.4.33 Your problem My problem is: I tried to get the following contacts activities: email.read, email.sent, email.replied, email.failed via /api/contac…

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## [Campaign for every contact event(activity)](https://forum.mautic.org/t/campaign-for-every-contact-event-activity/28210)

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**Author:** [@valeriaduran](https://forum.mautic.org/u/valeriaduran)\
**Replies:** 0\
**Last updated:** [June 2, 2023, 10:19am UTC](https://forum.mautic.org/t/campaign-for-every-contact-event-activity/28210 "2023-06-02T10:19:58Z")

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Your software My Mautic version is: v4.4.7 My PHP version is: 7.4.33 Your problem Hi! I want to get via API events with linked campaigns of a contact. So, for events I call /api/contacts/activity But there is no inf…

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## [When a contact unsubscribes](https://forum.mautic.org/t/when-a-contact-unsubscribes/28205)

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**Author:** [@diegoom](https://forum.mautic.org/u/diegoom)\
**Replies:** 1\
**Last updated:** [June 1, 2023, 5:22pm UTC](https://forum.mautic.org/t/when-a-contact-unsubscribes/28205 "2023-06-01T17:22:35Z")

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Your software My Mautic version is: 4.4.8 My PHP version is: 7.4 My Database type and version is: Your problem My problem is: When a contact unsubscribes, it appears in their file that they have unsubscribed. So fa…

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## [Form button styling - how?](https://forum.mautic.org/t/form-button-styling-how/7282)

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**Author:** [@charlescorn](https://forum.mautic.org/u/charlescorn)\
**Replies:** 12\
**Last updated:** [June 1, 2023, 9:20am UTC](https://forum.mautic.org/t/form-button-styling-how/7282 "2023-06-01T09:20:44Z")

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While I love Mautic - I’m a recent adopter - I’m having trouble creating good-looking landing pages. My main problem is with styling the submit button on the forms that get embedded into the landing page. One of the…

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## [Social Monitoring CRON Error: In AbstractIntegration.php line 774](https://forum.mautic.org/t/social-monitoring-cron-error-in-abstractintegration-php-line-774/27944)

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**Author:** [@jtomelevage](https://forum.mautic.org/u/jtomelevage)\
**Replies:** 6\
**Last updated:** [May 30, 2023, 11:23pm UTC](https://forum.mautic.org/t/social-monitoring-cron-error-in-abstractintegration-php-line-774/27944 "2023-05-30T23:23:55Z")

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Your software My Mautic version is: v4.4.8 My PHP version is: 7.4.33 My Database type and version is: 10.5.19-MariaDB-0+deb11u2 Your problem My problem is: Social Monitoring CRON Error: In AbstractIntegration.php li…

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## ["legacy" email templates showing multiple "\<style\>.cke{visibility:hidden;}\</style\>"](https://forum.mautic.org/t/legacy-email-templates-showing-multiple-style-cke-visibility-hidden-style/27186)

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**Author:** [@rodolfo.matos](https://forum.mautic.org/u/rodolfo.matos)\
**Replies:** 4\
**Last updated:** [May 30, 2023, 10:45pm UTC](https://forum.mautic.org/t/legacy-email-templates-showing-multiple-style-cke-visibility-hidden-style/27186 "2023-05-30T22:45:31Z")

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Your software My Mautic version is: 4.4.x (installed latest 4.4.6, and it still have the same behaviour) My PHP version is: 7.4.33 My Database type and version is: 10.3.37-MariaDB-0ubuntu0.20.04.1 Your problem My pr…

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## [forms submit button syling](https://forum.mautic.org/t/forms-submit-button-syling/10565)

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**Author:** [@radu.zlatianu](https://forum.mautic.org/u/radu.zlatianu)\
**Replies:** 5\
**Last updated:** [May 30, 2023, 8:58pm UTC](https://forum.mautic.org/t/forms-submit-button-syling/10565 "2023-05-30T20:58:22Z")

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Hi! Anyone has insights on how to change the button? style, font, size, etc. using attributes? I’ve tried but failed…

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## [How can I create an endpoint or route in Mautic?](https://forum.mautic.org/t/how-can-i-create-an-endpoint-or-route-in-mautic/28176)

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**Author:** [@ilo](https://forum.mautic.org/u/ilo)\
**Replies:** 1\
**Last updated:** [May 30, 2023, 8:27pm UTC](https://forum.mautic.org/t/how-can-i-create-an-endpoint-or-route-in-mautic/28176 "2023-05-30T20:27:25Z")

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I would like to use SendGrid Inbound Parse Webhook and I need to specify the URL where SendGrid should send the parsed email data. I have a PHP script to handle the incoming data, but not sure how to make it available i…

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## [Merge contacts and anonymous contacts](https://forum.mautic.org/t/merge-contacts-and-anonymous-contacts/28110)

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**Author:** [@huang594029845](https://forum.mautic.org/u/huang594029845)\
**Replies:** 1\
**Last updated:** [May 29, 2023, 3:44pm UTC](https://forum.mautic.org/t/merge-contacts-and-anonymous-contacts/28110 "2023-05-29T15:44:20Z")

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Hi, Is there an API in Mautic that can merge contacts and anonymous contacts? An user come in the website without log in, it will create an anonymous contact and track his events, but after he log in, events will tr…

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## [Mautic 4.4.8 composer install is broken](https://forum.mautic.org/t/mautic-4-4-8-composer-install-is-broken/28097)

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**Author:** [@Yosu\_Cadilla](https://forum.mautic.org/u/Yosu_Cadilla)\
**Replies:** 10\
**Last updated:** [May 29, 2023, 2:41pm UTC](https://forum.mautic.org/t/mautic-4-4-8-composer-install-is-broken/28097 "2023-05-29T14:41:38Z")

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My PHP version is : 8.0 My MySQL/MariaDB version is: MariaDB 10.6 I am Installing with composer: Following the instructions found here: These messages and errors are showing in the CLI : composer create-project maut…

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## [Crontab cronjob spooled emails](https://forum.mautic.org/t/crontab-cronjob-spooled-emails/28168)

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**Author:** [@ceolteschool](https://forum.mautic.org/u/ceolteschool)\
**Replies:** 1\
**Last updated:** [May 29, 2023, 11:11am UTC](https://forum.mautic.org/t/crontab-cronjob-spooled-emails/28168 "2023-05-29T11:11:11Z")

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the problem is… all emails are queued and place in spool folder. and thats all. they are not go out. they starts to go out if I manually run this command php /var/www/html/bin/console swiftmailer:spool:send --message…

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## [Installation with NGINX](https://forum.mautic.org/t/installation-with-nginx/3401)

<div class="topic-metadata">

**Author:** [@gkrizek](https://forum.mautic.org/u/gkrizek)\
**Replies:** 20\
**Last updated:** [May 28, 2023, 4:50pm UTC](https://forum.mautic.org/t/installation-with-nginx/3401 "2023-05-28T16:50:29Z")

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I’m trying to install Mautic on a server running NGINX 1.8. My first questions is, is version 1.8 supported? I see on their requirements it only says 1.1 with no ‘+’. That seems like a fairly old version of NGINX to be t…

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## [Campaigns with offline blocks](https://forum.mautic.org/t/campaigns-with-offline-blocks/28156)

<div class="topic-metadata">

**Author:** [@caique4portela](https://forum.mautic.org/u/caique4portela)\
**Replies:** 0\
**Last updated:** [May 26, 2023, 6:19pm UTC](https://forum.mautic.org/t/campaigns-with-offline-blocks/28156 "2023-05-26T18:19:07Z")

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Your software My Mautic version is: 4.4.8 My PHP version is: 7.4.33 My Database type and version is: pdo\_mysql 8.0.28 Your problem My problem is: Actually what I have is apparently not a problem, but something that…

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## [Where are calendar events stored in mautic database?](https://forum.mautic.org/t/where-are-calendar-events-stored-in-mautic-database/28149)

<div class="topic-metadata">

**Author:** [@360forma](https://forum.mautic.org/u/360forma)\
**Replies:** 0\
**Last updated:** [May 25, 2023, 4:26pm UTC](https://forum.mautic.org/t/where-are-calendar-events-stored-in-mautic-database/28149 "2023-05-25T16:26:52Z")

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As per the title of this post, where are calendar events created within mautic stored in the database?

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