# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=71 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 72 --- ## [Pabbly - mautic connection](https://forum.mautic.org/t/pabbly-mautic-connection/28044)
**Author:** [@edwin.muniu](https://forum.mautic.org/u/edwin.muniu)\ **Replies:** 1\ **Last updated:** [May 17, 2023, 7:49am UTC](https://forum.mautic.org/t/pabbly-mautic-connection/28044 "2023-05-17T07:49:02Z")
Your software My Mautic version is: 4.4.8 My PHP version is: 8.0 Your problem My problem is: I am trying to move google form to mautic using pabbly video: How to Capture Leads & Create Contact in Mautic - Google For… --- ## [WordPress plugin js form does not generate](https://forum.mautic.org/t/wordpress-plugin-js-form-does-not-generate/5589)
**Author:** [@hometoll](https://forum.mautic.org/u/hometoll)\ **Replies:** 11\ **Last updated:** [May 17, 2023, 6:48am UTC](https://forum.mautic.org/t/wordpress-plugin-js-form-does-not-generate/5589 "2023-05-17T06:48:09Z")
Hi I have a new Mautic installation with one form and a brand new wordpress installation with the mautic plugin. When i want to show a form with the plugin the js form does not generate any output. the HTML o… --- ## [Replies to email, do not work](https://forum.mautic.org/t/replies-to-email-do-not-work/10242)
**Author:** [@brayan](https://forum.mautic.org/u/brayan)\ **Replies:** 17\ **Last updated:** [May 16, 2023, 6:23pm UTC](https://forum.mautic.org/t/replies-to-email-do-not-work/10242 "2023-05-16T18:23:32Z")
Hi community Mautic, I am new in mautic, could someone tell me how the desicion works “replies to email” please. --- ## [Campaign loop Bug Mautic 4.4.8](https://forum.mautic.org/t/campaign-loop-bug-mautic-4-4-8/28014)
**Author:** [@yaser](https://forum.mautic.org/u/yaser)\ **Replies:** 10\ **Last updated:** [May 16, 2023, 6:19pm UTC](https://forum.mautic.org/t/campaign-loop-bug-mautic-4-4-8/28014 "2023-05-16T18:19:29Z")
Hello there, in the latest update on our company’s Mautic system, we’ve encountered a campaign looping problem. The campaign restarts while the user is still in the campaign’s stages, causing a ‘Duplicate entry’ error wh… --- ## [User-based calendar events](https://forum.mautic.org/t/user-based-calendar-events/28042)
**Author:** [@360forma](https://forum.mautic.org/u/360forma)\ **Replies:** 0\ **Last updated:** [May 16, 2023, 2:07pm UTC](https://forum.mautic.org/t/user-based-calendar-events/28042 "2023-05-16T14:07:48Z")
Your software My Mautic version is the latest available. My PHP version is 7.4 Would it be possible to give a different color to calendar events based on the user who added it? --- ## [Dynamic content is empty in any condition](https://forum.mautic.org/t/dynamic-content-is-empty-in-any-condition/22626)
**Author:** [@media31](https://forum.mautic.org/u/media31)\ **Replies:** 9\ **Last updated:** [May 16, 2023, 12:28am UTC](https://forum.mautic.org/t/dynamic-content-is-empty-in-any-condition/22626 "2023-05-16T00:28:45Z")
Hi, I have some problems with dynamic content fields in emails. If I drag a dynamic content field into the template, i can’t edit it. There is no option! But if I drag a second one into the same template, I can edit … --- ## [Preview mail in Outlook with incorrect display](https://forum.mautic.org/t/preview-mail-in-outlook-with-incorrect-display/27919)
**Author:** [@smichalke](https://forum.mautic.org/u/smichalke)\ **Replies:** 11\ **Last updated:** [May 15, 2023, 5:13pm UTC](https://forum.mautic.org/t/preview-mail-in-outlook-with-incorrect-display/27919 "2023-05-15T17:13:05Z")
Your software My Mautic version is: 4.4.3 My PHP version is: 8.0.28 My Database type and version is: MySQL Your problem My problem is: When we send a test email, it is displayed incorrectly in Outlook 365. The imag… --- ## [How to get suscribers with webhooks?](https://forum.mautic.org/t/how-to-get-suscribers-with-webhooks/28033)
**Author:** [@arcastar](https://forum.mautic.org/u/arcastar)\ **Replies:** 0\ **Last updated:** [May 15, 2023, 2:19pm UTC](https://forum.mautic.org/t/how-to-get-suscribers-with-webhooks/28033 "2023-05-15T14:19:31Z")
Hello, I am using Mautic 4.7. I have a website that get leads, but I cannot export it or connect with Mautic, but send webhooks, how can I import suscribers with webhooks? Thanks. --- ## [I am unable to customise the contact table](https://forum.mautic.org/t/i-am-unable-to-customise-the-contact-table/28027)
**Author:** [@360forma](https://forum.mautic.org/u/360forma)\ **Replies:** 5\ **Last updated:** [May 15, 2023, 2:12pm UTC](https://forum.mautic.org/t/i-am-unable-to-customise-the-contact-table/28027 "2023-05-15T14:12:48Z")
I’m running the latest mautic release PHP ver: 7.4 : I am unable to customise the contact table. There should be an option in the top right corner on the contact page to add columns but i dont see it. --- ## [Connect Mautic to Unomi](https://forum.mautic.org/t/connect-mautic-to-unomi/27456)
**Author:** [@chuongmh](https://forum.mautic.org/u/chuongmh)\ **Replies:** 1\ **Last updated:** [May 15, 2023, 10:20am UTC](https://forum.mautic.org/t/connect-mautic-to-unomi/27456 "2023-05-15T10:20:56Z")
Hello, I am new to Mautic. Can anyone tell me how to connect Mautic with Unomi? I did google search as well as forum search but find nothing. Thanks in advance, Chuong --- ## [Contact no added on Filtering Segment](https://forum.mautic.org/t/contact-no-added-on-filtering-segment/27847)
**Author:** [@dnxyz](https://forum.mautic.org/u/dnxyz)\ **Replies:** 2\ **Last updated:** [May 15, 2023, 7:50am UTC](https://forum.mautic.org/t/contact-no-added-on-filtering-segment/27847 "2023-05-15T07:50:41Z")
Your software My Mautic version is: v4.1.1 My PHP version is: My Database type and version is: Your problem My problem is: I was create new segment with filtering method, i want find cold lead (not active user) fro… --- ## [Webview\_text link doesn't work properly in live emails - is this a bug?](https://forum.mautic.org/t/webview-text-link-doesnt-work-properly-in-live-emails-is-this-a-bug/23741)
**Author:** [@red](https://forum.mautic.org/u/red)\ **Replies:** 1\ **Last updated:** [May 15, 2023, 7:39am UTC](https://forum.mautic.org/t/webview-text-link-doesnt-work-properly-in-live-emails-is-this-a-bug/23741 "2023-05-15T07:39:29Z")
Your software My Mautic version is: 4.2 My PHP version is: 7.4.3 My Database type and version is: MySql 5.7.32-log Your problem My problem is: I’m testing a couple of the templates in the builder, and they have th… --- ## [Clearing the cache broke mautic](https://forum.mautic.org/t/clearing-the-cache-broke-mautic/27999)
**Author:** [@peter\_k](https://forum.mautic.org/u/peter_k)\ **Replies:** 4\ **Last updated:** [May 13, 2023, 8:15pm UTC](https://forum.mautic.org/t/clearing-the-cache-broke-mautic/27999 "2023-05-13T20:15:06Z")
Your software My Mautic version is: 4.4.7 My PHP version is: 8.0 Your problem I cleared the cache according to the docs and ran ssh-w\*\*\*\*2@d\*\*\*\*8:/www/htdocs/w\*\*\*\*2/mautic$ rm -rf var/cache/\*\`. Now I’m getting this… --- ## [Multi-Page Form Displays First Field with Thank-You Message](https://forum.mautic.org/t/multi-page-form-displays-first-field-with-thank-you-message/27996)
**Author:** [@johnwick](https://forum.mautic.org/u/johnwick)\ **Replies:** 0\ **Last updated:** [May 13, 2023, 7:14am UTC](https://forum.mautic.org/t/multi-page-form-displays-first-field-with-thank-you-message/27996 "2023-05-13T07:14:34Z")
Your software My Mautic version is: 4.4.8 My PHP version is: 8.0.28 My Database type and version is: MariaDb 10.4 Your problem My problem is: I have a two step multi-form in my web sites footer, everything works exc… --- ## [E-Mail Misformed](https://forum.mautic.org/t/e-mail-misformed/27985)
**Author:** [@arnold2606](https://forum.mautic.org/u/arnold2606)\ **Replies:** 1\ **Last updated:** [May 12, 2023, 4:08pm UTC](https://forum.mautic.org/t/e-mail-misformed/27985 "2023-05-12T16:08:07Z")
Your software My Mautic version is: 4.4.4 My PHP version is: 7.4.29 My Database type and version is: 10.2.44-MariaDB Your problem My problem is: The e-mails send to some clients are malformed. Herewith is a screensh… --- ## [“Do Not Contact” = Unsubscribed email?](https://forum.mautic.org/t/do-not-contact-unsubscribed-email/12477)
**Author:** [@tonershop](https://forum.mautic.org/u/tonershop)\ **Replies:** 5\ **Last updated:** [May 12, 2023, 6:07am UTC](https://forum.mautic.org/t/do-not-contact-unsubscribed-email/12477 "2023-05-12T06:07:12Z")
My software My Mautic version is: 2.15.1 My PHP version is: 7.1 My question is: People that were manually updated in a segment with the “Do Not Contact” option does that also disqualify those people for future campaig… --- ## [HTML Email Templates ALL Show up Blank in Editor/Builder](https://forum.mautic.org/t/html-email-templates-all-show-up-blank-in-editor-builder/16841)
**Author:** [@aaronesteban](https://forum.mautic.org/u/aaronesteban)\ **Replies:** 6\ **Last updated:** [May 11, 2023, 5:42pm UTC](https://forum.mautic.org/t/html-email-templates-all-show-up-blank-in-editor-builder/16841 "2023-05-11T17:42:44Z")
Your software My PHP version is : v7.3 My MySQL/MariaDB version is MariaDB version 10.3.25 Updating/Installing Errors Upgrading/installing via (delete as applicable) : Web / Command Line OS: Linux Ubuntu 20.04 Ma… --- ## [Issue with cron job: mautic:emails:send](https://forum.mautic.org/t/issue-with-cron-job-mauticsend/27961)
**Author:** [@edwin.muniu](https://forum.mautic.org/u/edwin.muniu)\ **Replies:** 4\ **Last updated:** [May 11, 2023, 7:27am UTC](https://forum.mautic.org/t/issue-with-cron-job-mauticsend/27961 "2023-05-11T07:27:58Z")
php 8.0 mautic 4.4.8 error I get when I run mautic:emails:send \[root@vps ~\]# /usr/local/bin/php /home/tsquare/public\_html/mautic/bin/console mautic:emails:send In bootstrap80.php line 21: mb\_encode\_mimeheader(): Ret… --- ## [Fresh install... 500 Error, no log info](https://forum.mautic.org/t/fresh-install-500-error-no-log-info/27975)
**Author:** [@pbsd](https://forum.mautic.org/u/pbsd)\ **Replies:** 1\ **Last updated:** [May 11, 2023, 6:45am UTC](https://forum.mautic.org/t/fresh-install-500-error-no-log-info/27975 "2023-05-11T06:45:39Z")
Your software My PHP version is : 8.2 My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version: 10.x Updating/Installing Errors \*I am: Installing installing via : Web / Command Line Zip File These… --- ## [Tracking works with locahost, but not after pushing to AWS](https://forum.mautic.org/t/tracking-works-with-locahost-but-not-after-pushing-to-aws/27966)
**Author:** [@adrianr1974](https://forum.mautic.org/u/adrianr1974)\ **Replies:** 2\ **Last updated:** [May 10, 2023, 8:11pm UTC](https://forum.mautic.org/t/tracking-works-with-locahost-but-not-after-pushing-to-aws/27966 "2023-05-10T20:11:25Z")
Your software My Mautic version is: 4.47 My PHP version is: 7.4 My Database type and version is: MySQL 5.7.41 Your problem I have added a tracking script to the website that I want to track. The tracking works when … --- ## [mautic.ERROR: SES API Error: Email address is not verified. =\> GIve this message for the email I am trying to sent to](https://forum.mautic.org/t/mautic-error-ses-api-error-email-address-is-not-verified-give-this-message-for-the-email-i-am-trying-to-sent-to/27505)
**Author:** [@fercabr](https://forum.mautic.org/u/fercabr)\ **Replies:** 16\ **Last updated:** [May 10, 2023, 4:47pm UTC](https://forum.mautic.org/t/mautic-error-ses-api-error-email-address-is-not-verified-give-this-message-for-the-email-i-am-trying-to-sent-to/27505 "2023-05-10T16:47:40Z")
Your software My PHP version is : PHP 8.0.27 (cli) My MySQL/MariaDB version is (delete as applicable):Ver 15.1 Distrib 10.6.11-MariaDB, for Linux (x86\_64) using readline 5.1 Mautic Version v4.4.7 Updating/Installing … --- ## [Updating contact via /mtc/event](https://forum.mautic.org/t/updating-contact-via-mtc-event/27970)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 6\ **Last updated:** [May 10, 2023, 4:00pm UTC](https://forum.mautic.org/t/updating-contact-via-mtc-event/27970 "2023-05-10T16:00:44Z")
Maybe I don’t get it, but shouldn’t it be possible to update a contact also via call to …/mtc/event/ with parameters? I could call this URL with ID or email in parameters, but still the cookie has priority and creates a … --- ## [Delete or hide the standard templates](https://forum.mautic.org/t/delete-or-hide-the-standard-templates/27971)
**Author:** [@pam](https://forum.mautic.org/u/pam)\ **Replies:** 0\ **Last updated:** [May 10, 2023, 1:44pm UTC](https://forum.mautic.org/t/delete-or-hide-the-standard-templates/27971 "2023-05-10T13:44:00Z")
Your software My Mautic version is: 4.4.8 My PHP version is: 8.0.28 My Database type and version is: mysql 5.7.41 Your problem My problem is: I would like to hide the default email templates. Does anyone have an id… --- ## ["Page hit" event type doesn't appear in the main history tab (contact)](https://forum.mautic.org/t/page-hit-event-type-doesnt-appear-in-the-main-history-tab-contact/27963)
**Author:** [@mau](https://forum.mautic.org/u/mau)\ **Replies:** 4\ **Last updated:** [May 10, 2023, 12:37pm UTC](https://forum.mautic.org/t/page-hit-event-type-doesnt-appear-in-the-main-history-tab-contact/27963 "2023-05-10T12:37:08Z")
Your software My Mautic version is: v4.4.8 My PHP version is: PHP Version 7.4.33 Your problem I have installed the tracking code on my Wordpress site, but In the documentation it reads: " “Page hit” event type will … --- ## [Identifying visitors to website based on email click? Not working](https://forum.mautic.org/t/identifying-visitors-to-website-based-on-email-click-not-working/27965)
**Author:** [@MikeG](https://forum.mautic.org/u/MikeG)\ **Replies:** 1\ **Last updated:** [May 10, 2023, 7:55am UTC](https://forum.mautic.org/t/identifying-visitors-to-website-based-on-email-click-not-working/27965 "2023-05-10T07:55:47Z")
Your software My Mautic version is: 4.1.2 My PHP version is: 7.4 My Database type and version is: mysqlnd 7.4.27 Your problem My problem is: Scenario: Lots of contacts imported to Mautic DB via CSV Email sent to … --- ## [Two different contacts with same IP mixed](https://forum.mautic.org/t/two-different-contacts-with-same-ip-mixed/27968)
**Author:** [@jribeiro](https://forum.mautic.org/u/jribeiro)\ **Replies:** 0\ **Last updated:** [May 10, 2023, 7:34am UTC](https://forum.mautic.org/t/two-different-contacts-with-same-ip-mixed/27968 "2023-05-10T07:34:05Z")
Your software My Mautic version is: 4.4.8 My PHP version is: 7.4.33 My Database type and version is:10.6.11-MariaDB-0ubuntu0.22.04.1 Your problem My problem is: I am testing a campaigns sequence with 2 different co… --- ## [API access issues](https://forum.mautic.org/t/api-access-issues/27951)
**Author:** [@roblefko](https://forum.mautic.org/u/roblefko)\ **Replies:** 2\ **Last updated:** [May 9, 2023, 3:35pm UTC](https://forum.mautic.org/t/api-access-issues/27951 "2023-05-09T15:35:56Z")
Your software My Mautic version is: 4.4.8 My PHP version is: 7.4 My Database type and version is: 10.3.38-MariaDB-0ubuntu0.20.04.1 Your problem My problem is: I’ve been using Fluent forms to capture my contacts in … --- ## [Reset and clear all stats in v4.4.8](https://forum.mautic.org/t/reset-and-clear-all-stats-in-v4-4-8/27937)
**Author:** [@pro-emailer](https://forum.mautic.org/u/pro-emailer)\ **Replies:** 5\ **Last updated:** [May 8, 2023, 11:24pm UTC](https://forum.mautic.org/t/reset-and-clear-all-stats-in-v4-4-8/27937 "2023-05-08T23:24:51Z")
After installing and making many tests, my Mautic instance is full of my own stats. Is there a way to initialize all the statistics like sent, open, clicks, … from emails, campaigns, … I want to restore the initial sta… --- ## [Campaigns not triggering emails](https://forum.mautic.org/t/campaigns-not-triggering-emails/27947)
**Author:** [@suryakumar1](https://forum.mautic.org/u/suryakumar1)\ **Replies:** 2\ **Last updated:** [May 8, 2023, 10:24pm UTC](https://forum.mautic.org/t/campaigns-not-triggering-emails/27947 "2023-05-08T22:24:44Z")
Your software My Mautic version is: v4.4.7 My PHP version is: My Database type and version is: Your problem My problem is: Contacts are getting added from the Segment to the campaign, but campaign does not trigger … --- ## [Session expired - please login](https://forum.mautic.org/t/session-expired-please-login/18399)
**Author:** [@Sir.Naomi](https://forum.mautic.org/u/Sir.Naomi)\ **Replies:** 5\ **Last updated:** [May 1, 2023, 8:04am UTC](https://forum.mautic.org/t/session-expired-please-login/18399 "2023-05-01T08:04:41Z")
Your software My Mautic version is: 3.1.2 My PHP version is: 7.2 My Database type and version is: MariaDB 10.3.27 Your problem My problem is: Hi, During my mautic session work, I need to leave for some other tasks… [Previous page](https://forum.mautic.org/c/support/8.md?page=70) [Next page](https://forum.mautic.org/c/support/8.md?page=72)