# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=80 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 81 --- ## [Problemas para receber os bounces](https://forum.mautic.org/t/problemas-para-receber-os-bounces/26789)
**Author:** [@matheusbl](https://forum.mautic.org/u/matheusbl)\ **Replies:** 1\ **Last updated:** [February 7, 2023, 5:41pm UTC](https://forum.mautic.org/t/problemas-para-receber-os-bounces/26789 "2023-02-07T17:41:57Z")
nao estou consguindo configurar corretamente os emails devolvidos ou caixa monitorada, tudo da ok, mas nao chegam emails nas caixas monitoradas, alguem pode me dar uma solução? --- ## [Include campaign name in email sent from campaign](https://forum.mautic.org/t/include-campaign-name-in-email-sent-from-campaign/26960)
**Author:** [@aramallo](https://forum.mautic.org/u/aramallo)\ **Replies:** 2\ **Last updated:** [February 7, 2023, 1:19pm UTC](https://forum.mautic.org/t/include-campaign-name-in-email-sent-from-campaign/26960 "2023-02-07T13:19:14Z")
Your software My Mautic version is: 4.4.5 My PHP version is: 7.4.33 My Database type and version is: MariaDB something Your problem My problem is: I want to send myself an email whenever a person submits a form on… --- ## [Email builder refuses to UL images:](https://forum.mautic.org/t/email-builder-refuses-to-ul-images/26955)
**Author:** [@globalwarmgsolr](https://forum.mautic.org/u/globalwarmgsolr)\ **Replies:** 3\ **Last updated:** [February 7, 2023, 11:38am UTC](https://forum.mautic.org/t/email-builder-refuses-to-ul-images/26955 "2023-02-07T11:38:00Z")
1.email builder refuses to UL images: It just (sits) there, after picking or drag & dropping Is there a separate spot I can UL images? Mautic 4.4.5 via cPanel softaculous installer on Hostgator Snappy 2000 memor… --- ## [Pagelink is not getting converted](https://forum.mautic.org/t/pagelink-is-not-getting-converted/26972)
**Author:** [@niels.przybilla](https://forum.mautic.org/u/niels.przybilla)\ **Replies:** 0\ **Last updated:** [February 7, 2023, 9:08am UTC](https://forum.mautic.org/t/pagelink-is-not-getting-converted/26972 "2023-02-07T09:08:10Z")
Your software My Mautic version is: 4.4.5 My PHP version is: PHP Version 7.4.3-4ubuntu2.17 My Database type and version is: 10.3.37-MariaDB-0ubuntu0.20.04.1 Your problem I have setup a campaign that is used for dou… --- ## [Install Problems on PHP on IIS](https://forum.mautic.org/t/install-problems-on-php-on-iis/26940)
**Author:** [@scarfie](https://forum.mautic.org/u/scarfie)\ **Replies:** 2\ **Last updated:** [February 7, 2023, 1:20am UTC](https://forum.mautic.org/t/install-problems-on-php-on-iis/26940 "2023-02-07T01:20:42Z")
My PHP version is: 7.4.33 My MySQL version is: 8.0.32 I am: Installing via Web (from the zip downloaded zip folder) These errors are showing in the installer: The site is currently offline due to encountering an erro… --- ## [Campaign Email Send Event Triggers but no Email Sent](https://forum.mautic.org/t/campaign-email-send-event-triggers-but-no-email-sent/26948)
**Author:** [@pwned555](https://forum.mautic.org/u/pwned555)\ **Replies:** 1\ **Last updated:** [February 6, 2023, 7:30pm UTC](https://forum.mautic.org/t/campaign-email-send-event-triggers-but-no-email-sent/26948 "2023-02-06T19:30:11Z")
Your software My Mautic version is: 3.3.4 My PHP version is: 7.3.11 My Database type and version is: 10.5.9-MariaDB Your problem Many users in a campaign properly trigger the email send event, but never get an email… --- ## [Issue On Importing Plugins in mautic 4.4.5](https://forum.mautic.org/t/issue-on-importing-plugins-in-mautic-4-4-5/26939)
**Author:** [@harenait](https://forum.mautic.org/u/harenait)\ **Replies:** 7\ **Last updated:** [February 6, 2023, 1:55pm UTC](https://forum.mautic.org/t/issue-on-importing-plugins-in-mautic-4-4-5/26939 "2023-02-06T13:55:14Z")
Mautic 4.4.5 My PHP version is : 8.0.27 My problem is : Hello, I want to install thecustom objects plugin in my mautic. I downloaded the github repository : GitHub - acquia/mc-cs-plugin-custom-objects: Mautic plugin ad… --- ## [Mautic 4.0 support for PHP 8.0](https://forum.mautic.org/t/mautic-4-0-support-for-php-8-0/21860)
**Author:** [@ledzee](https://forum.mautic.org/u/ledzee)\ **Replies:** 5\ **Last updated:** [February 5, 2023, 4:59pm UTC](https://forum.mautic.org/t/mautic-4-0-support-for-php-8-0/21860 "2023-02-05T16:59:11Z")
Your software My version PHP 8.0 Raspberry pi running Raspberry OS Lite. Hello, I am looking to install Mautic 4.0 on my Raspberry pi as a side project. Realized that PHP 8.0 support for Mautic is in progress. - Req… --- ## [Change sender for BCC](https://forum.mautic.org/t/change-sender-for-bcc/26950)
**Author:** [@CarlJohan](https://forum.mautic.org/u/CarlJohan)\ **Replies:** 0\ **Last updated:** [February 4, 2023, 2:49pm UTC](https://forum.mautic.org/t/change-sender-for-bcc/26950 "2023-02-04T14:49:07Z")
Hi, I wonder if this would be at all possible. I send emails with “Mailer is owner”, meaning that I have multiple senders. When I BCC, the sender is ofc the same sender as for the “real” email. Is there any way to sen… --- ## [Bypass CSS and JS files in mautic?](https://forum.mautic.org/t/bypass-css-and-js-files-in-mautic/26816)
**Author:** [@yochay11](https://forum.mautic.org/u/yochay11)\ **Replies:** 4\ **Last updated:** [February 4, 2023, 1:17pm UTC](https://forum.mautic.org/t/bypass-css-and-js-files-in-mautic/26816 "2023-02-04T13:17:06Z")
Hi there, i have an annoying problem. Mautic have some problems that i bypass with css and javascript. Two of the main problems are this: The system log me out after 10 minutes (something while i am writing mail) On … --- ## [Use variables in images](https://forum.mautic.org/t/use-variables-in-images/26931)
**Author:** [@ruben123](https://forum.mautic.org/u/ruben123)\ **Replies:** 4\ **Last updated:** [February 3, 2023, 10:09am UTC](https://forum.mautic.org/t/use-variables-in-images/26931 "2023-02-03T10:09:22Z")
Your software My Mautic version is:4.4.5 My PHP version is: 7.4.33 My Database type and version is: MariaDB Your problem My problem is: Hi, (first post!) I would like to know how i can use variables in an image (s… --- ## [Problems using Date/Time field as Dynamic Content filter](https://forum.mautic.org/t/problems-using-date-time-field-as-dynamic-content-filter/26853)
**Author:** [@jonasludwig](https://forum.mautic.org/u/jonasludwig)\ **Replies:** 1\ **Last updated:** [February 3, 2023, 4:34am UTC](https://forum.mautic.org/t/problems-using-date-time-field-as-dynamic-content-filter/26853 "2023-02-03T04:34:06Z")
My Mautic version is: v4.4.3 My PHP version is: PHP 7.4.30 My Database type and version is: Ver 10.6.10-MariaDB Hey guys, I have the following problem. In one of my campaigns, I send an email in which the contact can … --- ## [Mautic creates different cookies for different websites. Is it possibile to share mtc\_id value across multiple websites?](https://forum.mautic.org/t/mautic-creates-different-cookies-for-different-websites-is-it-possibile-to-share-mtc-id-value-across-multiple-websites/26569)
**Author:** [@francesco](https://forum.mautic.org/u/francesco)\ **Replies:** 1\ **Last updated:** [February 3, 2023, 4:19am UTC](https://forum.mautic.org/t/mautic-creates-different-cookies-for-different-websites-is-it-possibile-to-share-mtc-id-value-across-multiple-websites/26569 "2023-02-03T04:19:43Z")
Your software My Mautic version is: 4.2.2 My PHP version is: 7.4.33 My Database type and version is: ySQL/MariaDB version 10.3.31-MariaDB-log-cll-lve Your problem My problem is: i’m using a single mautc installatio… --- ## [Campaign Condition Value Bug](https://forum.mautic.org/t/campaign-condition-value-bug/26908)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 1\ **Last updated:** [February 3, 2023, 4:19am UTC](https://forum.mautic.org/t/campaign-condition-value-bug/26908 "2023-02-03T04:19:11Z")
Your software My Mautic version is: 4.4.x My PHP version is: 7.4 Inside a campaign on a custom field when setting a condition and using equal the only value I get is a drop down of 0 I remember there is a patch out… --- ## [Campaign Action Link to CustomObject - Anyone tried this?](https://forum.mautic.org/t/campaign-action-link-to-customobject-anyone-tried-this/26909)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 2\ **Last updated:** [February 3, 2023, 4:18am UTC](https://forum.mautic.org/t/campaign-action-link-to-customobject-anyone-tried-this/26909 "2023-02-03T04:18:45Z")
I started playing with the idea of linking a specific custom object with multiple contacts based on a condition inside a campaign and see there is an Action “Link Contact with $CustomOnjectName” and then inside the confi… --- ## [Issue with WP Mautic Plugin and tags (solved)](https://forum.mautic.org/t/issue-with-wp-mautic-plugin-and-tags-solved/19644)
**Author:** [@robm](https://forum.mautic.org/u/robm)\ **Replies:** 3\ **Last updated:** [February 2, 2023, 3:25pm UTC](https://forum.mautic.org/t/issue-with-wp-mautic-plugin-and-tags-solved/19644 "2023-02-02T15:25:33Z")
I built a double optin system using @joeyk excellent tutorial https://www.youtube.com/watch?v=ft3IOI1afow&t=559s I had an issue though where the contact was not being tagged in mautic. With @joeyk’s help we managed to … --- ## [Are these things possible? Any idea of how? (GDPR compliance of Mautic)](https://forum.mautic.org/t/are-these-things-possible-any-idea-of-how-gdpr-compliance-of-mautic/17922)
**Author:** [@enricosigurta](https://forum.mautic.org/u/enricosigurta)\ **Replies:** 7\ **Last updated:** [February 2, 2023, 11:28am UTC](https://forum.mautic.org/t/are-these-things-possible-any-idea-of-how-gdpr-compliance-of-mautic/17922 "2023-02-02T11:28:28Z")
Hi, my client’s lawyer is asking me to implement a few things inside Mautic in order to abide the GDPR laws here in Italy. I searched around but I cannot find a solution for these things. Can you help me find solutions … --- ## [Sending Segment Email Issues](https://forum.mautic.org/t/sending-segment-email-issues/26911)
**Author:** [@riverbear](https://forum.mautic.org/u/riverbear)\ **Replies:** 1\ **Last updated:** [February 2, 2023, 7:21am UTC](https://forum.mautic.org/t/sending-segment-email-issues/26911 "2023-02-02T07:21:21Z")
Hello, We recently sent a segment email to 58K contacts. We had our ‘batches’ set to 125 (we assumed this to be the number of emails that would be sent in a single batch (i.e. 125 emails per batch, running every 15minut… --- ## [Mautic v3.3.3 + Whitelabeller Latest - No Dashboard/Links/etc](https://forum.mautic.org/t/mautic-v3-3-3-whitelabeller-latest-no-dashboard-links-etc/19832)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 20\ **Last updated:** [February 1, 2023, 7:20am UTC](https://forum.mautic.org/t/mautic-v3-3-3-whitelabeller-latest-no-dashboard-links-etc/19832 "2023-02-01T07:20:16Z")
Your software My Mautic version is: 3.3.3 My PHP version is: 7.4 My Database type and version is: Your problem My problem is: After installing a clean install of v3.3.3 and the latest version of whitelabeller, all … --- ## [Email Creation Bug](https://forum.mautic.org/t/email-creation-bug/26905)
**Author:** [@lidush](https://forum.mautic.org/u/lidush)\ **Replies:** 5\ **Last updated:** [January 31, 2023, 6:02pm UTC](https://forum.mautic.org/t/email-creation-bug/26905 "2023-01-31T18:02:57Z")
Hey everyone, I tried to create an email (Channels \> Email), but it’s not getting saved. I clicked on the save button, but nothing shows up in the emails section. Due to this, I’m unable to send any campaigns. Version… --- ## [Adding All Contacts to a Segment](https://forum.mautic.org/t/adding-all-contacts-to-a-segment/26887)
**Author:** [@riverbear](https://forum.mautic.org/u/riverbear)\ **Replies:** 4\ **Last updated:** [January 30, 2023, 3:12pm UTC](https://forum.mautic.org/t/adding-all-contacts-to-a-segment/26887 "2023-01-30T15:12:54Z")
Hello, I have serval thousand contacts and I am attempting to add all Contacts in my list to a ‘Newsletter’ segment. Does anyone have a recommendation on the best way to do this? For example, should I do it via Contacts … --- ## [Unable to connect with TLS encryption](https://forum.mautic.org/t/unable-to-connect-with-tls-encryption/3799)
**Author:** [@squeegy](https://forum.mautic.org/u/squeegy)\ **Replies:** 5\ **Last updated:** [January 30, 2023, 11:09am UTC](https://forum.mautic.org/t/unable-to-connect-with-tls-encryption/3799 "2023-01-30T11:09:35Z")
I’m having an issue getting E-mails working, because I don’t feel like retyping everything though, checkout my Stack question for greater detail http://stackoverflow.com/questions/37280019/mautic-unable-to-connect-w… --- ## [Problem with filter](https://forum.mautic.org/t/problem-with-filter/26796)
**Author:** [@simbiosi](https://forum.mautic.org/u/simbiosi)\ **Replies:** 4\ **Last updated:** [January 30, 2023, 8:47am UTC](https://forum.mautic.org/t/problem-with-filter/26796 "2023-01-30T08:47:00Z")
Your software My Mautic version is: 4.4.4 Your problem My problem is: i’m try to filter custom coloums, but i see it works only if i put the first word of the content. Forx example i’ve: pizza, pasta, flowers if i w… --- ## [Bounce handling + Multi Domain](https://forum.mautic.org/t/bounce-handling-multi-domain/26893)
**Author:** [@CarlJohan](https://forum.mautic.org/u/CarlJohan)\ **Replies:** 7\ **Last updated:** [January 29, 2023, 11:45am UTC](https://forum.mautic.org/t/bounce-handling-multi-domain/26893 "2023-01-29T11:45:28Z")
When using the automated bounce handling and using Multi-Domain + Sending as Owner I get some issues. For example, the return path gets set to the domain of the inbox that I monitor for bounces. Does anyone have experi… --- ## [For hosts with no Composer. How to add the API to a php script with require?](https://forum.mautic.org/t/for-hosts-with-no-composer-how-to-add-the-api-to-a-php-script-with-require/17380)
**Author:** [@MilesThatch](https://forum.mautic.org/u/MilesThatch)\ **Replies:** 32\ **Last updated:** [January 27, 2023, 5:39pm UTC](https://forum.mautic.org/t/for-hosts-with-no-composer-how-to-add-the-api-to-a-php-script-with-require/17380 "2023-01-27T17:39:25Z")
Hey, everyone. Our shared hosting does not provide Composer as a part of the account so we manually require all the plugins ourselves. What do we need to require("") to load mautic’s api? I tried searching the folders… --- ## [Clear all notifications](https://forum.mautic.org/t/clear-all-notifications/10640)
**Author:** [@pochatm](https://forum.mautic.org/u/pochatm)\ **Replies:** 16\ **Last updated:** [January 27, 2023, 4:13pm UTC](https://forum.mautic.org/t/clear-all-notifications/10640 "2023-01-27T16:13:37Z")
Hi Mauticians! I am trying to clear all notifications, however; they keep on reappearing. I click on Clear all notifications, they are gone! Refresh the browser All notifications are still there. Clearing them one by… --- ## [Tokens autocomplete not working](https://forum.mautic.org/t/tokens-autocomplete-not-working/26874)
**Author:** [@goranculibrk](https://forum.mautic.org/u/goranculibrk)\ **Replies:** 1\ **Last updated:** [January 27, 2023, 11:04am UTC](https://forum.mautic.org/t/tokens-autocomplete-not-working/26874 "2023-01-27T11:04:39Z")
Your software My Mautic version is: 4.4.5 My PHP version is: 8.0.27 My Database type and version is: MariaDB 10.5 Your problem Hey everyone. I’ve noticed something weird with email builder. When I try to insert cont… --- ## [MAUTIC update error](https://forum.mautic.org/t/mautic-update-error/24701)
**Author:** [@funkman733](https://forum.mautic.org/u/funkman733)\ **Replies:** 19\ **Last updated:** [January 27, 2023, 10:27am UTC](https://forum.mautic.org/t/mautic-update-error/24701 "2023-01-27T10:27:44Z")
Your software My PHP version is : 7.4.30 My MySQL/MariaDB version is 10.3.34: MySQL/MariaDB version Updating/Installing Errors I am trying to Updating Upgrading via : Web and Command Line These errors are showing i… --- ## [Best-practice discussion: How to setup a Mautic installation as project with Git?](https://forum.mautic.org/t/best-practice-discussion-how-to-setup-a-mautic-installation-as-project-with-git/26864)
**Author:** [@lf-mautic1](https://forum.mautic.org/u/lf-mautic1)\ **Replies:** 5\ **Last updated:** [January 27, 2023, 9:31am UTC](https://forum.mautic.org/t/best-practice-discussion-how-to-setup-a-mautic-installation-as-project-with-git/26864 "2023-01-27T09:31:34Z")
Hello everyone. I’ve just installed a test project with DDEV following this blog-post. The only modification I made is to specify docroot: docroot inside of .ddev/config.yaml (I see this as absolute best practice to ins… --- ## [Emails show pending (New installed)](https://forum.mautic.org/t/emails-show-pending-new-installed/26869)
**Author:** [@cvnet](https://forum.mautic.org/u/cvnet)\ **Replies:** 4\ **Last updated:** [January 26, 2023, 7:26pm UTC](https://forum.mautic.org/t/emails-show-pending-new-installed/26869 "2023-01-26T19:26:47Z")
My Mautic version is: 4.4.5 My PHP version is:PHP 7.4.33 (cli) (built: Dec 19 2022 13:32:43) ( NTS ) My Database type and version is:Server version: 8.0.31 - MySQL Community Server - GPL Your problem My problem is: … [Previous page](https://forum.mautic.org/c/support/8.md?page=79) [Next page](https://forum.mautic.org/c/support/8.md?page=81)