# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=86 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 87 --- ## [DeDup Runs Super Slow - any ideas](https://forum.mautic.org/t/dedup-runs-super-slow-any-ideas/26250)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 0\ **Last updated:** [November 30, 2022, 12:30pm UTC](https://forum.mautic.org/t/dedup-runs-super-slow-any-ideas/26250 "2022-11-30T12:30:05Z")
Your software My Mautic version is: 4.4.1 My PHP version is: 7.4 Following my post on duplicate contacts being created I am now trying to run the Mautic:contacts:deduplicate and it is going soooo slowly, like checking… --- ## [Using Redis as cache](https://forum.mautic.org/t/using-redis-as-cache/26235)
**Author:** [@Hasse](https://forum.mautic.org/u/Hasse)\ **Replies:** 0\ **Last updated:** [November 29, 2022, 2:58pm UTC](https://forum.mautic.org/t/using-redis-as-cache/26235 "2022-11-29T14:58:28Z")
Mautic v. 4.4 and 5.X My PHP version is : 8.0 \*My MySQL/MariaDB version is: MySQL 5.7 Updating/Installing Errors I am (delete as applicable): Installing Upgrading/installing via (delete as applicable) : Web + Comman… --- ## [Problems after updating from 4.0.0 to 4.4.3 (Cannot update schema)](https://forum.mautic.org/t/problems-after-updating-from-4-0-0-to-4-4-3-cannot-update-schema/25822)
**Author:** [@patodorf](https://forum.mautic.org/u/patodorf)\ **Replies:** 6\ **Last updated:** [November 29, 2022, 6:24pm UTC](https://forum.mautic.org/t/problems-after-updating-from-4-0-0-to-4-4-3-cannot-update-schema/25822 "2022-11-29T18:24:23Z")
Your software My PHP version is :7.4.32 \*My MySQL/MariaDB version is:10.2.33-MariaDB-1:10.2.33+maria~bionic Updating/Installing Errors \*I am: Updating \*Upgrading/ via: Web These errors are showing in the installer … --- ## [Intermittent API Errors (500 Internal Server Error)](https://forum.mautic.org/t/intermittent-api-errors-500-internal-server-error/26236)
**Author:** [@pwnapple](https://forum.mautic.org/u/pwnapple)\ **Replies:** 0\ **Last updated:** [November 29, 2022, 3:24pm UTC](https://forum.mautic.org/t/intermittent-api-errors-500-internal-server-error/26236 "2022-11-29T15:24:48Z")
My Mautic version is: 4.4.2 My PHP version is: 8.0.24 My Database type and version is: MySql 8.0.28 My problem is: I have successfully installed Mautic self-hosted (2 core, 4GB mem) and am using it for multiple campa… --- ## [Fieldnames wizard gone in forms](https://forum.mautic.org/t/fieldnames-wizard-gone-in-forms/26186)
**Author:** [@greglumley](https://forum.mautic.org/u/greglumley)\ **Replies:** 2\ **Last updated:** [November 29, 2022, 7:09am UTC](https://forum.mautic.org/t/fieldnames-wizard-gone-in-forms/26186 "2022-11-29T07:09:02Z")
Your software My Mautic version is: 4.4.1 My PHP version is: 7 My Database type and version is: Your problem My problem is: When creating an email there used to be a wizard allowing you to choose fieldnames for dyn… --- ## [Tabel too large](https://forum.mautic.org/t/tabel-too-large/26225)
**Author:** [@antonio-lazzari](https://forum.mautic.org/u/antonio-lazzari)\ **Replies:** 3\ **Last updated:** [November 28, 2022, 9:54am UTC](https://forum.mautic.org/t/tabel-too-large/26225 "2022-11-28T09:54:18Z")
Your software My Mautic version is: 4.4 My PHP version is: 7.4 My Database type and version is: last Your problem My problem is: I had this three tables too large: lead\_event\_log email\_stats audit\_log Can I cut … --- ## [Having trouble setting custom landing page as default unsubscribe page](https://forum.mautic.org/t/having-trouble-setting-custom-landing-page-as-default-unsubscribe-page/26138)
**Author:** [@tvanzo](https://forum.mautic.org/u/tvanzo)\ **Replies:** 1\ **Last updated:** [November 28, 2022, 6:54am UTC](https://forum.mautic.org/t/having-trouble-setting-custom-landing-page-as-default-unsubscribe-page/26138 "2022-11-28T06:54:14Z")
Your software My Mautic version is: 4.4.1 My PHP version is: 7.4.30 My Database type and version is: 10.3.29-MariaDB Your problem My problem is: Trying to create a custom unsubscribe page for all emails so it does … --- ## [Change page to hubspot plugin mapping](https://forum.mautic.org/t/change-page-to-hubspot-plugin-mapping/26223)
**Author:** [@bruno.hamard](https://forum.mautic.org/u/bruno.hamard)\ **Replies:** 3\ **Last updated:** [November 27, 2022, 10:49pm UTC](https://forum.mautic.org/t/change-page-to-hubspot-plugin-mapping/26223 "2022-11-27T22:49:12Z")
Your software My Mautic version is: v4.4.4 My PHP version is: 7.4.32 My Database type and version is: 10.5.13-MariaDB-cll-lve Your problem My problem is: Hello, i can’t change page in the hubspot plugin. Thank for… --- ## [My Screen Freezes when I add smtp i am not able to save it](https://forum.mautic.org/t/my-screen-freezes-when-i-add-smtp-i-am-not-able-to-save-it/26203)
**Author:** [@prakashgamie](https://forum.mautic.org/u/prakashgamie)\ **Replies:** 3\ **Last updated:** [November 27, 2022, 1:26pm UTC](https://forum.mautic.org/t/my-screen-freezes-when-i-add-smtp-i-am-not-able-to-save-it/26203 "2022-11-27T13:26:33Z")
Your software My Mautic version is:4.4.4 My PHP version is:7.4.33 My Database type and version is: 10.3.36-MariaDB-cll-lve - MariaDB Server Your problem My problem is: my screen freezes if i add smtp details in con… --- ## [Problem with token substation on custom mailer plugin](https://forum.mautic.org/t/problem-with-token-substation-on-custom-mailer-plugin/26208)
**Author:** [@edneymatias](https://forum.mautic.org/u/edneymatias)\ **Replies:** 0\ **Last updated:** [November 26, 2022, 2:19am UTC](https://forum.mautic.org/t/problem-with-token-substation-on-custom-mailer-plugin/26208 "2022-11-26T02:19:55Z")
Your software My Mautic version is: v4.4.4 My PHP version is: 7.4.32 My Database type and version is: 0.5.10-MariaDB Your problem Hello guys. I’m trying to implement a plugin that uses a specific mailer. This servi… --- ## [Campaign-Condition: Multiple tags behaviour?](https://forum.mautic.org/t/campaign-condition-multiple-tags-behaviour/19735)
**Author:** [@imihandstand](https://forum.mautic.org/u/imihandstand)\ **Replies:** 2\ **Last updated:** [June 8, 2021, 7:46pm UTC](https://forum.mautic.org/t/campaign-condition-multiple-tags-behaviour/19735 "2021-06-08T19:46:39Z")
Your software My Mautic version is: 3.x Your problem If using multiple tags for a condition, how does it handle them? For example setting the tags “cat” and “dog” as a condition, will it be true "If a contact has ‘c… --- ## [Big Campaign Update failing in middle](https://forum.mautic.org/t/big-campaign-update-failing-in-middle/26095)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 15\ **Last updated:** [November 25, 2022, 1:12pm UTC](https://forum.mautic.org/t/big-campaign-update-failing-in-middle/26095 "2022-11-25T13:12:19Z")
Your software My Mautic version is: 4.0.1 My PHP version is: 7.4 My Database type and version is: mariadb Your problem My problem is: We are doing a big campaign update of 800K+ records. So I wanted to start doing… --- ## [Campaign Logic (Open, Wait 1 Day, Send)](https://forum.mautic.org/t/campaign-logic-open-wait-1-day-send/15348)
**Author:** [@voisd](https://forum.mautic.org/u/voisd)\ **Replies:** 9\ **Last updated:** [November 25, 2022, 12:16pm UTC](https://forum.mautic.org/t/campaign-logic-open-wait-1-day-send/15348 "2022-11-25T12:16:57Z")
Your software My Mautic version is: No clue where to find this… latest version? My PHP version is: 7.3.20 Your problem My problem is: I have the following logic for a campaign. chrome\_AWWx7acqaD|221x500 Email 1 se… --- ## [Mautic 4.4 .4 docker mails url are rewritten to 127.0.0.0](https://forum.mautic.org/t/mautic-4-4-4-docker-mails-url-are-rewritten-to-127-0-0-0/26185)
**Author:** [@wasabis](https://forum.mautic.org/u/wasabis)\ **Replies:** 3\ **Last updated:** [November 25, 2022, 6:00am UTC](https://forum.mautic.org/t/mautic-4-4-4-docker-mails-url-are-rewritten-to-127-0-0-0/26185 "2022-11-25T06:00:11Z")
Mautic 4.4 .4 PHP Version 7.4.32 MySQL mysqlnd 7.4.32 Docker install Hello dear mautic community ! I have a problem, when i send a campaign my links are rewritten to : 127.0.0.0/mautic tracking url instead of my … --- ## [Mautic Zapier Issue](https://forum.mautic.org/t/mautic-zapier-issue/26146)
**Author:** [@vishnumohan](https://forum.mautic.org/u/vishnumohan)\ **Replies:** 2\ **Last updated:** [November 24, 2022, 9:42pm UTC](https://forum.mautic.org/t/mautic-zapier-issue/26146 "2022-11-24T21:42:29Z")
Your software My Mautic version is: 4.4.4 My PHP version is: 7.4 My Database type and version is: MariaDB 10.3 Your problem My problem is: I am trying to connect Mautic with zapier, but i am getting an error in zapi… --- ## [Campaign not sending e-mails (suddenly stopped)](https://forum.mautic.org/t/campaign-not-sending-e-mails-suddenly-stopped/26073)
**Author:** [@aichhoernchen](https://forum.mautic.org/u/aichhoernchen)\ **Replies:** 7\ **Last updated:** [November 24, 2022, 1:44pm UTC](https://forum.mautic.org/t/campaign-not-sending-e-mails-suddenly-stopped/26073 "2022-11-24T13:44:56Z")
Your software My Mautic version is: 4.2.0 My PHP version is: 7.4.FPM (shared hosting) My Database type and version is: mySQL Your problem I have a quite simpe campaign: When the sales in Woocommerce are completed, … --- ## [Anonymize Read Information](https://forum.mautic.org/t/anonymize-read-information/26184)
**Author:** [@ocamposf](https://forum.mautic.org/u/ocamposf)\ **Replies:** 0\ **Last updated:** [November 24, 2022, 11:10am UTC](https://forum.mautic.org/t/anonymize-read-information/26184 "2022-11-24T11:10:47Z")
Your software My Mautic version is: 3.2.4 My PHP version is: 7.4.14 My Database type and version is: MariaDB Question? Is there a way to anonymize the Read data on an email? The privacy settings of my company doesn’… --- ## [How to not log anonymous visitors who visit IP](https://forum.mautic.org/t/how-to-not-log-anonymous-visitors-who-visit-ip/26170)
**Author:** [@fluxus](https://forum.mautic.org/u/fluxus)\ **Replies:** 1\ **Last updated:** [November 24, 2022, 6:59am UTC](https://forum.mautic.org/t/how-to-not-log-anonymous-visitors-who-visit-ip/26170 "2022-11-24T06:59:35Z")
Hello, does anyone know how I can not log bot visitors which come direct to IP and not to domain (Mautic 4.4.2)? --- ## [Related to recuring Campaigns or loop in Campaigns.](https://forum.mautic.org/t/related-to-recuring-campaigns-or-loop-in-campaigns/3226)
**Author:** [@mark007](https://forum.mautic.org/u/mark007)\ **Replies:** 4\ **Last updated:** [November 24, 2022, 6:37am UTC](https://forum.mautic.org/t/related-to-recuring-campaigns-or-loop-in-campaigns/3226 "2022-11-24T06:37:44Z")
Hi, I have setup mautic and created there Campaigns. But i didn’t find solution for Recurring Campaigns or making there loop in Campaigns. Because i want to setup reminder emails on Monday, Tuesday or Friday. … --- ## [Sent selected values from the form to the contact](https://forum.mautic.org/t/sent-selected-values-from-the-form-to-the-contact/26156)
**Author:** [@lukas.vit](https://forum.mautic.org/u/lukas.vit)\ **Replies:** 4\ **Last updated:** [November 23, 2022, 7:35am UTC](https://forum.mautic.org/t/sent-selected-values-from-the-form-to-the-contact/26156 "2022-11-23T07:35:28Z")
Your software My Mautic version is: Mautic 4.4.1 In a form, I have a select list, from which the customer can select one of three choices: Within the Attributes tag, I added some HTML name for the form field: N… --- ## [Using (REST-API) tokens in template mails with newlines or HTML tags?](https://forum.mautic.org/t/using-rest-api-tokens-in-template-mails-with-newlines-or-html-tags/22589)
**Author:** [@imog](https://forum.mautic.org/u/imog)\ **Replies:** 7\ **Last updated:** [November 23, 2022, 4:30am UTC](https://forum.mautic.org/t/using-rest-api-tokens-in-template-mails-with-newlines-or-html-tags/22589 "2022-11-23T04:30:15Z")
I make heavy use of the REST-API call POST /emails/ID/contact/CONTACT\_ID/send of Mautic and one of my favorites is sending template E-Mails to single/several contacts and providing {tokens} in the request, which then fil… --- ## [Encoding HTML to pass through "customHtml" item in API call](https://forum.mautic.org/t/encoding-html-to-pass-through-customhtml-item-in-api-call/26166)
**Author:** [@entrepositive](https://forum.mautic.org/u/entrepositive)\ **Replies:** 0\ **Last updated:** [November 23, 2022, 4:36am UTC](https://forum.mautic.org/t/encoding-html-to-pass-through-customhtml-item-in-api-call/26166 "2022-11-23T04:36:05Z")
I am reading in content in markdown, convert to HTML, then need to pass that into a Mautic segment email. I set up an API call to create a new segment/list email. It seems to work although not 100% correctly. If I pass … --- ## [Mautic 4.4.4 VTiger Integration](https://forum.mautic.org/t/mautic-4-4-4-vtiger-integration/26163)
**Author:** [@rehansaleem](https://forum.mautic.org/u/rehansaleem)\ **Replies:** 0\ **Last updated:** [November 22, 2022, 9:56pm UTC](https://forum.mautic.org/t/mautic-4-4-4-vtiger-integration/26163 "2022-11-22T21:56:10Z")
Your software My Mautic version is: 4.4.4 My PHP version is: 7.4 My Database type and version is: 10.5 Your problem Getting the following error message when setting up Self-hosted Vtiger integration via Plugin. \[20… --- ## [Can a running campaign be "Added on", like another Action, after it has already run](https://forum.mautic.org/t/can-a-running-campaign-be-added-on-like-another-action-after-it-has-already-run/16214)
**Author:** [@EdwardC](https://forum.mautic.org/u/EdwardC)\ **Replies:** 20\ **Last updated:** [November 22, 2022, 2:08pm UTC](https://forum.mautic.org/t/can-a-running-campaign-be-added-on-like-another-action-after-it-has-already-run/16214 "2022-11-22T14:08:21Z")
Your software My Mautic version is: v2.15.3 My PHP version is: 7.2.24-1+ubuntu18.04.1+deb.sury.org+1 Your problem What I have is a segment campaign that i have already launched for a few days. After which, based on t… --- ## [Google Font API as a default font in MJML Emails](https://forum.mautic.org/t/google-font-api-as-a-default-font-in-mjml-emails/25756)
**Author:** [@ooralas](https://forum.mautic.org/u/ooralas)\ **Replies:** 1\ **Last updated:** [November 22, 2022, 10:19am UTC](https://forum.mautic.org/t/google-font-api-as-a-default-font-in-mjml-emails/25756 "2022-11-22T10:19:30Z")
Your software My Mautic version is: 4.3.1 My PHP version is: 7.4.29 My Database type and version is: 10.6.7-MariaDB-1:10.6.7+maria~bionic Your problem My problem is: I have already implemented an email template wit… --- ## [Issues when Exporting / Importing DB in Mautic](https://forum.mautic.org/t/issues-when-exporting-importing-db-in-mautic/22639)
**Author:** [@UHLHosting](https://forum.mautic.org/u/UHLHosting)\ **Replies:** 1\ **Last updated:** [November 21, 2022, 2:19pm UTC](https://forum.mautic.org/t/issues-when-exporting-importing-db-in-mautic/22639 "2022-11-21T14:19:08Z")
Your software My PHP version is : 7.4 My MySQL/MariaDB version is (delete as applicable): 10.3.32-MariaDB-0ubuntu0.20.04.1 Updating/Installing Errors I am : Installing / Migrating Upgrading/installing via (delete as… --- ## [Mautic not sending mail](https://forum.mautic.org/t/mautic-not-sending-mail/15494)
**Author:** [@lexgabrees](https://forum.mautic.org/u/lexgabrees)\ **Replies:** 5\ **Last updated:** [November 20, 2022, 8:37pm UTC](https://forum.mautic.org/t/mautic-not-sending-mail/15494 "2022-11-20T20:37:12Z")
Anyone run into this error since upgrading to 3.02? {“exception”:"\[object\] (Swift\_IoException(code: 0): Unable to open file for reading \[{tracking\_pixel}\] at /var/www/(mautic path) /vendor/swiftmailer/swiftmailer/lib/cl… --- ## [Check if email was send inside a capmaign](https://forum.mautic.org/t/check-if-email-was-send-inside-a-capmaign/26135)
**Author:** [@yochay11](https://forum.mautic.org/u/yochay11)\ **Replies:** 0\ **Last updated:** [November 20, 2022, 5:50pm UTC](https://forum.mautic.org/t/check-if-email-was-send-inside-a-capmaign/26135 "2022-11-20T17:50:16Z")
Hi guys, Just checking if it’s possible to do something that might be a bit complex. So i have a campaign that send 1 email every 2 days for about 2 months. I have also set the email type as marketing but that doesn’t… --- ## [Connect Mautic with Make.com via API](https://forum.mautic.org/t/connect-mautic-with-make-com-via-api/25928)
**Author:** [@janpieters](https://forum.mautic.org/u/janpieters)\ **Replies:** 1\ **Last updated:** [November 19, 2022, 11:37pm UTC](https://forum.mautic.org/t/connect-mautic-with-make-com-via-api/25928 "2022-11-19T23:37:13Z")
My Software My Mautic version is: 4.0.1 My PHP version is: 7.4.24 Plugins: Multi Domain My Database type and version is: |Version|10.3.34-MariaDB-0ubuntu0.20.04.1| |Doctrine driver|pdo\_mysql| |Doctrine database pl… --- ## [Dynamic Content in email sent from campaign is not replaced](https://forum.mautic.org/t/dynamic-content-in-email-sent-from-campaign-is-not-replaced/26058)
**Author:** [@IonutOjicaDe](https://forum.mautic.org/u/IonutOjicaDe)\ **Replies:** 6\ **Last updated:** [November 19, 2022, 10:46pm UTC](https://forum.mautic.org/t/dynamic-content-in-email-sent-from-campaign-is-not-replaced/26058 "2022-11-19T22:46:23Z")
Your software My Mautic version is: 4.4.1 My PHP version is: 7.4.29 My Database type and version is: 10.3.34-MariaDB-0ubuntu0.20.04.1 Your problem My problem is: Dynamic content is not being replaced. Email (using… [Previous page](https://forum.mautic.org/c/support/8.md?page=85) [Next page](https://forum.mautic.org/c/support/8.md?page=87)