# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=87 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 88 --- ## [The campaign doesn't send to the previous contacts](https://forum.mautic.org/t/the-campaign-doesnt-send-to-the-previous-contacts/21924)
**Author:** [@ayoubamine](https://forum.mautic.org/u/ayoubamine)\ **Replies:** 8\ **Last updated:** [November 19, 2022, 10:28pm UTC](https://forum.mautic.org/t/the-campaign-doesnt-send-to-the-previous-contacts/21924 "2022-11-19T22:28:46Z")
Your software My Mautic version is: 4.0.1 My PHP version is: 7.4.18 My Database type and version is: MariaDB 10.5.9 Your problem My problem is: I created a campaign with one email and it’s worked as expected, but af… --- ## [Step by step Dynamic content for Wordpress?](https://forum.mautic.org/t/step-by-step-dynamic-content-for-wordpress/21781)
**Author:** [@ekatronik](https://forum.mautic.org/u/ekatronik)\ **Replies:** 3\ **Last updated:** [November 19, 2022, 9:53pm UTC](https://forum.mautic.org/t/step-by-step-dynamic-content-for-wordpress/21781 "2022-11-19T21:53:20Z")
Hi… How to best practice to put dynamic content in wordpress page? Any step by step video tutorial? Thanks --- ## [Any upgrade gurus out there? Could use some guidance with a failing upgrade from v4.1.2 to the latest Mautic version](https://forum.mautic.org/t/any-upgrade-gurus-out-there-could-use-some-guidance-with-a-failing-upgrade-from-v4-1-2-to-the-latest-mautic-version/26109)
**Author:** [@oelleseff](https://forum.mautic.org/u/oelleseff)\ **Replies:** 5\ **Last updated:** [November 18, 2022, 10:18pm UTC](https://forum.mautic.org/t/any-upgrade-gurus-out-there-could-use-some-guidance-with-a-failing-upgrade-from-v4-1-2-to-the-latest-mautic-version/26109 "2022-11-18T22:18:39Z")
Your software My PHP version is : 7.4 (FPM with OPCache) \*My MySQL: MySQL 5 Updating/Installing Errors I am (delete as applicable): Upgrading to the latest Mautic Version Upgrading/installing via (delete as applica… --- ## [NEW - Composer detected issues in your platform: Your Composer dependencies require a PHP version "\>= 7.4.0"](https://forum.mautic.org/t/new-composer-detected-issues-in-your-platform-your-composer-dependencies-require-a-php-version-7-4-0/26040)
**Author:** [@juliengarrigue](https://forum.mautic.org/u/juliengarrigue)\ **Replies:** 5\ **Last updated:** [November 18, 2022, 2:08pm UTC](https://forum.mautic.org/t/new-composer-detected-issues-in-your-platform-your-composer-dependencies-require-a-php-version-7-4-0/26040 "2022-11-18T14:08:01Z")
Your software My PHP version is : 7.4.30 My MySQL/MariaDB version is (delete as applicable): 10.3.35-MariaDB Updating/Installing Errors I am (delete as applicable): Installing Upgrading/installing via (delete as ap… --- ## [Landing Pages in Code Mode not working as they did](https://forum.mautic.org/t/landing-pages-in-code-mode-not-working-as-they-did/21955)
**Author:** [@kevindelong](https://forum.mautic.org/u/kevindelong)\ **Replies:** 5\ **Last updated:** [November 17, 2022, 6:43pm UTC](https://forum.mautic.org/t/landing-pages-in-code-mode-not-working-as-they-did/21955 "2022-11-17T18:43:01Z")
Your software My Mautic version is: 4.1 My PHP version is: 7.4 My Database type and version is: 10.3.32-MariaDB-0ubuntu0.20.04.1 Your problem My problem is: When creating a landing page in “Code Mode”, we drop the H… --- ## [Link blocks in the campaign editor](https://forum.mautic.org/t/link-blocks-in-the-campaign-editor/26092)
**Author:** [@mauriciomendes](https://forum.mautic.org/u/mauriciomendes)\ **Replies:** 2\ **Last updated:** [November 17, 2022, 1:29pm UTC](https://forum.mautic.org/t/link-blocks-in-the-campaign-editor/26092 "2022-11-17T13:29:09Z")
My Mautic version is: 4.4.4 PHP version is: 7.4.33 My Database: pdo\_mysql 5.7.23-23 Hi friends, I’m new to Mautic and I’ve had a satisfying experience so far. I am creating a campaign, but I realized that it is not po… --- ## [WP Mautic: Having problems trying to make it work](https://forum.mautic.org/t/wp-mautic-having-problems-trying-to-make-it-work/26108)
**Author:** [@semel](https://forum.mautic.org/u/semel)\ **Replies:** 2\ **Last updated:** [November 17, 2022, 8:31am UTC](https://forum.mautic.org/t/wp-mautic-having-problems-trying-to-make-it-work/26108 "2022-11-17T08:31:06Z")
Mautic Version 4.4.x series PHP version 7.4.30 Wordpress site: https://study.com Mautic’s URL: https://info.site.online I’ve installed WP Mautic on my wordpress site. Added https://info.site.online to WP Mautic sett… --- ## [500 internal server error upon form submit from landing page](https://forum.mautic.org/t/500-internal-server-error-upon-form-submit-from-landing-page/26110)
**Author:** [@shaysashcov](https://forum.mautic.org/u/shaysashcov)\ **Replies:** 1\ **Last updated:** [November 17, 2022, 5:55am UTC](https://forum.mautic.org/t/500-internal-server-error-upon-form-submit-from-landing-page/26110 "2022-11-17T05:55:12Z")
Your software My Mautic version is: v3.1.2 My PHP version is: 7.3 My Database type and version is: Your problem My problem is: I designed a survey on Mautic landing page. Upon pressing submit the button keeps loadi… --- ## [Contact \> Send Email \> Import from an existing template - Mautic hangs/does not import the template](https://forum.mautic.org/t/contact-send-email-import-from-an-existing-template-mautic-hangs-does-not-import-the-template/26084)
**Author:** [@bob-herman](https://forum.mautic.org/u/bob-herman)\ **Replies:** 5\ **Last updated:** [November 17, 2022, 1:09am UTC](https://forum.mautic.org/t/contact-send-email-import-from-an-existing-template-mautic-hangs-does-not-import-the-template/26084 "2022-11-17T01:09:18Z")
Your software My Mautic version is: 4.0.2 My PHP version is: 7.4.33 My Database type and version is: MySQL 5.7.39 Your problem My problem is: Open Contact \> Send Email \> Import from an existing template (select a te… --- ## [Forms stall randomly on submit](https://forum.mautic.org/t/forms-stall-randomly-on-submit/16941)
**Author:** [@codes9](https://forum.mautic.org/u/codes9)\ **Replies:** 4\ **Last updated:** [November 16, 2022, 5:06pm UTC](https://forum.mautic.org/t/forms-stall-randomly-on-submit/16941 "2022-11-16T17:06:13Z")
Your software My Mautic version is: 3.1.2 My PHP version is: 7.3.24 My Database type and version is: 10.3.25 Your problem I have landing pages setup with forms but forms submit unreliably. Sometimes it works sometim… --- ## [Campaine published at](https://forum.mautic.org/t/campaine-published-at/26096)
**Author:** [@hwmail](https://forum.mautic.org/u/hwmail)\ **Replies:** 0\ **Last updated:** [November 16, 2022, 8:49am UTC](https://forum.mautic.org/t/campaine-published-at/26096 "2022-11-16T08:49:22Z")
Hello, we are trying to understand how the published at is working. The first Idea was that, when we want to send out the Campanie at 10 am, we publish it then. But it looked like that is not the case. How is the pub… --- ## [Error 500 when searching domain in "focus" resource](https://forum.mautic.org/t/error-500-when-searching-domain-in-focus-resource/26093)
**Author:** [@mauriciomendes](https://forum.mautic.org/u/mauriciomendes)\ **Replies:** 0\ **Last updated:** [November 16, 2022, 5:10am UTC](https://forum.mautic.org/t/error-500-when-searching-domain-in-focus-resource/26093 "2022-11-16T05:10:48Z")
My Mautic version is: 4.4.4 PHP version is: 7.4.33 My Database: pdo\_mysql 5.7.23-23 Hello friends, I’m new to Mautic and when I enter a domain in the “focus” resource I am faced with error 500, does anyone have any id… --- ## [How grapesjs-preset-mautic can be used in mautic instance?](https://forum.mautic.org/t/how-grapesjs-preset-mautic-can-be-used-in-mautic-instance/26080)
**Author:** [@abdulwahab](https://forum.mautic.org/u/abdulwahab)\ **Replies:** 7\ **Last updated:** [November 15, 2022, 10:39am UTC](https://forum.mautic.org/t/how-grapesjs-preset-mautic-can-be-used-in-mautic-instance/26080 "2022-11-15T10:39:18Z")
How can I integrate this grapesjs-preset-mautic into my mautic instance? I cannot get it from the Readme file given in the repo. Objective: The main objective of using grapesjs-preset-mautic is to add custom blocks in … --- ## [Error in query (3105) when importing database backup](https://forum.mautic.org/t/error-in-query-3105-when-importing-database-backup/26086)
**Author:** [@avi](https://forum.mautic.org/u/avi)\ **Replies:** 0\ **Last updated:** [November 15, 2022, 2:52am UTC](https://forum.mautic.org/t/error-in-query-3105-when-importing-database-backup/26086 "2022-11-15T02:52:46Z")
Your software My Mautic version is: 4.3.1 My PHP version is: 7.4 My Database type and version is: MariaDB 10.3.34 Your problem My problem is: I am trying to migrate Mautic from one server to another. I dumped my m… --- ## [Amazon SES configuration send email immediately](https://forum.mautic.org/t/amazon-ses-configuration-send-email-immediately/19857)
**Author:** [@davidepell](https://forum.mautic.org/u/davidepell)\ **Replies:** 7\ **Last updated:** [November 14, 2022, 9:30pm UTC](https://forum.mautic.org/t/amazon-ses-configuration-send-email-immediately/19857 "2022-11-14T21:30:25Z")
I connected to Amazon SES - API for sending emails from Mautic. However, I noticed a lot of slowness in sending emails from both campaigns and masses. I have the ability to send 150 emails / second with Amazon SES, but I… --- ## [Undo cancelled event](https://forum.mautic.org/t/undo-cancelled-event/26070)
**Author:** [@saidhasyim](https://forum.mautic.org/u/saidhasyim)\ **Replies:** 2\ **Last updated:** [November 14, 2022, 1:14pm UTC](https://forum.mautic.org/t/undo-cancelled-event/26070 "2022-11-14T13:14:54Z")
hello, i wrongfully cancelled a campaign event of a contact. Is there a way to undo it? --- ## [Mautic Docker on Azure contact IP is wrong](https://forum.mautic.org/t/mautic-docker-on-azure-contact-ip-is-wrong/26061)
**Author:** [@stefan](https://forum.mautic.org/u/stefan)\ **Replies:** 0\ **Last updated:** [November 12, 2022, 10:45pm UTC](https://forum.mautic.org/t/mautic-docker-on-azure-contact-ip-is-wrong/26061 "2022-11-12T22:45:25Z")
Hi I’m using the official mautic docker image and try to run it on azure app service. my settings are: version: ‘3.4’ services: mautic: image: mautic/mautic:v4-apache ports: - “80:8088” volumes: - ${WEBAPP\_STO… --- ## [Documentation for creating mjml page theme](https://forum.mautic.org/t/documentation-for-creating-mjml-page-theme/26042)
**Author:** [@vincent.fr](https://forum.mautic.org/u/vincent.fr)\ **Replies:** 6\ **Last updated:** [November 12, 2022, 8:06pm UTC](https://forum.mautic.org/t/documentation-for-creating-mjml-page-theme/26042 "2022-11-12T20:06:41Z")
Your software My Mautic version is: 4.4.4, fresh install from zip file. My PHP version is: 7.4.30 My Database type and version is: mysql Ver 15.1 Distrib 10.5.15-MariaDB, for debian-linux-gnu (x86\_64) Web sever: ngin… --- ## [Instance broken after clearing cache the wrong way. Reset permissions and owner does not help (yet)](https://forum.mautic.org/t/instance-broken-after-clearing-cache-the-wrong-way-reset-permissions-and-owner-does-not-help-yet/26041)
**Author:** [@vincent.fr](https://forum.mautic.org/u/vincent.fr)\ **Replies:** 28\ **Last updated:** [November 12, 2022, 8:00pm UTC](https://forum.mautic.org/t/instance-broken-after-clearing-cache-the-wrong-way-reset-permissions-and-owner-does-not-help-yet/26041 "2022-11-12T20:00:43Z")
Your software My Mautic version is: 4.4.4, fresh install from zip file. My PHP version is: 7.4.30 My Database type and version is: mysql Ver 15.1 Distrib 10.5.15-MariaDB, for debian-linux-gnu (x86\_64) Web sever: ngin… --- ## [Amazon SES: Delivery feedback not processed in Mautic - deactivating in SES](https://forum.mautic.org/t/amazon-ses-delivery-feedback-not-processed-in-mautic-deactivating-in-ses/26057)
**Author:** [@IonutOjicaDe](https://forum.mautic.org/u/IonutOjicaDe)\ **Replies:** 0\ **Last updated:** [November 12, 2022, 6:01pm UTC](https://forum.mautic.org/t/amazon-ses-delivery-feedback-not-processed-in-mautic-deactivating-in-ses/26057 "2022-11-12T18:01:05Z")
Your software My Mautic version is: 4.4.1 My PHP version is: 7.4.29 My Database type and version is: 10.3.34-MariaDB-0ubuntu0.20.04.1 Your problem My problem is: I see some errors in the log and I suppose what is c… --- ## [Creating contact with location](https://forum.mautic.org/t/creating-contact-with-location/26048)
**Author:** [@saidhasyim](https://forum.mautic.org/u/saidhasyim)\ **Replies:** 4\ **Last updated:** [November 12, 2022, 10:14am UTC](https://forum.mautic.org/t/creating-contact-with-location/26048 "2022-11-12T10:14:53Z")
Mautic: 4.4.4. Does anyone know how to assign a contact’s location (country) if I have the IP address (but dont have the location info)? I am inserting contact through API, but there is no built-in IP address field. Th… --- ## [Campaign Emails are not working](https://forum.mautic.org/t/campaign-emails-are-not-working/26039)
**Author:** [@priyanshu](https://forum.mautic.org/u/priyanshu)\ **Replies:** 4\ **Last updated:** [November 12, 2022, 9:57am UTC](https://forum.mautic.org/t/campaign-emails-are-not-working/26039 "2022-11-12T09:57:05Z")
Your software My Mautic version is: 4.4.4 My PHP version is: 7.4.28 My Database type and version is: 5.7.23-23 Your problem My problem is: Campaigns are not sending any emails. I am able to send emails to all my co… --- ## [Form not cloning the fields based on selected value](https://forum.mautic.org/t/form-not-cloning-the-fields-based-on-selected-value/23443)
**Author:** [@danielfernandes](https://forum.mautic.org/u/danielfernandes)\ **Replies:** 1\ **Last updated:** [November 11, 2022, 8:54pm UTC](https://forum.mautic.org/t/form-not-cloning-the-fields-based-on-selected-value/23443 "2022-11-11T20:54:19Z")
Your software My Mautic version is: 4.1.2 My PHP version is: 7.4.28 My Database type and version is: 10.3.34-MariaDB Your problem When cloning a form it only clones the main fields and does not clone the fields base… --- ## [Error when trying to use focus builder in 4.4.3](https://forum.mautic.org/t/error-when-trying-to-use-focus-builder-in-4-4-3/25527)
**Author:** [@gary.harrison](https://forum.mautic.org/u/gary.harrison)\ **Replies:** 9\ **Last updated:** [November 11, 2022, 1:33pm UTC](https://forum.mautic.org/t/error-when-trying-to-use-focus-builder-in-4-4-3/25527 "2022-11-11T13:33:57Z")
Your software My Mautic version is: 4.4.3 My PHP version is: 7.4 and 8.0 My Database type and version is: 5.7.39 Your problem My problem is: Focus item builder does not work. Getting the following error message when… --- ## [Focus Item: 500 internal error when clicking on "Builder"](https://forum.mautic.org/t/focus-item-500-internal-error-when-clicking-on-builder/26034)
**Author:** [@semel](https://forum.mautic.org/u/semel)\ **Replies:** 0\ **Last updated:** [November 11, 2022, 11:31am UTC](https://forum.mautic.org/t/focus-item-500-internal-error-when-clicking-on-builder/26034 "2022-11-11T11:31:34Z")
Good day. Mautic version: 4.4.4 PHP version: 7.4.30 MYSQL version: 10.5.15 Logs: mautic.CRITICAL: Uncaught PHP Exception Symfony\\Component\\Debug\\Exception\\FatalThrowableError: “Argument 1 passed to MauticPlugin\\Maut… --- ## [Edit the internal contact card](https://forum.mautic.org/t/edit-the-internal-contact-card/26027)
**Author:** [@simbiosi](https://forum.mautic.org/u/simbiosi)\ **Replies:** 0\ **Last updated:** [November 11, 2022, 8:31am UTC](https://forum.mautic.org/t/edit-the-internal-contact-card/26027 "2022-11-11T08:31:39Z")
Your software My Mautic version is: 4.4.4 My PHP version is: .4.29 Hello, i am trying to figure out if it is possible to change the internal contact card. For example, I want to remove the Engagement, Event History,… --- ## [How to schedule segment based emails](https://forum.mautic.org/t/how-to-schedule-segment-based-emails/26014)
**Author:** [@harry5](https://forum.mautic.org/u/harry5)\ **Replies:** 5\ **Last updated:** [November 11, 2022, 8:51am UTC](https://forum.mautic.org/t/how-to-schedule-segment-based-emails/26014 "2022-11-11T08:51:04Z")
Can anyone tell me how I can schedule a Segment based email send? At the moment if I want to plan an email to go out at a certain date and time I am having to resort to building a campaign which seems a little overkill f… --- ## [Experience with custom objects?](https://forum.mautic.org/t/experience-with-custom-objects/26007)
**Author:** [@iparker](https://forum.mautic.org/u/iparker)\ **Replies:** 1\ **Last updated:** [November 11, 2022, 8:29am UTC](https://forum.mautic.org/t/experience-with-custom-objects/26007 "2022-11-11T08:29:28Z")
Hello, I want to ask if anyone has experience with the custom objects plugin/extension and if you can recommend the usage of the plugin. Next to this I want to ask if you expect that the plugin fits our use case/requir… --- ## [Can I do an Export via CSV where the Owner is attached as well](https://forum.mautic.org/t/can-i-do-an-export-via-csv-where-the-owner-is-attached-as-well/26012)
**Author:** [@fabienne](https://forum.mautic.org/u/fabienne)\ **Replies:** 1\ **Last updated:** [November 10, 2022, 6:18pm UTC](https://forum.mautic.org/t/can-i-do-an-export-via-csv-where-the-owner-is-attached-as-well/26012 "2022-11-10T18:18:23Z")
Can I make an export via CSV from Mautic where the owner also comes along? Thanks for your help. --- ## [Mautic 4.4.4 images are not displayed in landing page and email](https://forum.mautic.org/t/mautic-4-4-4-images-are-not-displayed-in-landing-page-and-email/25974)
**Author:** [@vincent.fr](https://forum.mautic.org/u/vincent.fr)\ **Replies:** 13\ **Last updated:** [November 10, 2022, 6:14pm UTC](https://forum.mautic.org/t/mautic-4-4-4-images-are-not-displayed-in-landing-page-and-email/25974 "2022-11-10T18:14:46Z")
Your software My Mautic version is: 4.4.4, fresh install from zip file. My PHP version is: 7.4.30 My Database type and version is: mysql Ver 15.1 Distrib 10.5.15-MariaDB, for debian-linux-gnu (x86\_64) Web sever: ngin… [Previous page](https://forum.mautic.org/c/support/8.md?page=86) [Next page](https://forum.mautic.org/c/support/8.md?page=88)