# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=89 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 90 --- ## [The 500er appears when using the three legged OAuth2](https://forum.mautic.org/t/the-500er-appears-when-using-the-three-legged-oauth2/25909)
**Author:** [@volha](https://forum.mautic.org/u/volha)\ **Replies:** 0\ **Last updated:** [November 1, 2022, 9:20am UTC](https://forum.mautic.org/t/the-500er-appears-when-using-the-three-legged-oauth2/25909 "2022-11-01T09:20:56Z")
Your software My Mautic version is: 4.4.3 My PHP version is: 7.4 My Database type and version is: Maria DB 10.3 Your problem I use the integration bundle to integrate the 3rd party service with Mautic. Using the th… --- ## [API - Email is invalid error (email is spam but technically a valid email)](https://forum.mautic.org/t/api-email-is-invalid-error-email-is-spam-but-technically-a-valid-email/25905)
**Author:** [@tornmarketing](https://forum.mautic.org/u/tornmarketing)\ **Replies:** 2\ **Last updated:** [November 1, 2022, 9:15am UTC](https://forum.mautic.org/t/api-email-is-invalid-error-email-is-spam-but-technically-a-valid-email/25905 "2022-11-01T09:15:45Z")
Your software My Mautic version is: v4.4.3 Currently doing a contact sync via API (n8n) and getting a hard error “Error: Request failed with status code 400” with invalid email. Fairly big headache Email address exam… --- ## [Local vs Master Value](https://forum.mautic.org/t/local-vs-master-value/25903)
**Author:** [@saidhasyim](https://forum.mautic.org/u/saidhasyim)\ **Replies:** 9\ **Last updated:** [November 1, 2022, 2:08am UTC](https://forum.mautic.org/t/local-vs-master-value/25903 "2022-11-01T02:08:24Z")
Hello, can someone share with me which value is actually used by Mautic? I have memory\_limit value read as 2048M in Local and 128M on Master. There is no recommendation on increasing memory limit on the System Info tab.… --- ## [Hundreds of new anonymous 127.0.0.1 contacts created by theme files](https://forum.mautic.org/t/hundreds-of-new-anonymous-127-0-0-1-contacts-created-by-theme-files/25902)
**Author:** [@184923](https://forum.mautic.org/u/184923)\ **Replies:** 0\ **Last updated:** [October 31, 2022, 1:44pm UTC](https://forum.mautic.org/t/hundreds-of-new-anonymous-127-0-0-1-contacts-created-by-theme-files/25902 "2022-10-31T13:44:08Z")
Mautic version is: v4.4.4 PHP version is: PHP Version 7.x.x Database type and version is: mysql 8.0.x Running Mautic v4 in a container behind a reverse proxy Summary: We’re seeing a significant delay when editing and… --- ## [Robot.txt](https://forum.mautic.org/t/robot-txt/25889)
**Author:** [@CarlJohan](https://forum.mautic.org/u/CarlJohan)\ **Replies:** 2\ **Last updated:** [October 30, 2022, 2:43pm UTC](https://forum.mautic.org/t/robot-txt/25889 "2022-10-30T14:43:37Z")
The default robot.txt file looks like this: User-agent: \* Disallow: /addons/ Disallow: /plugins/ Disallow: /app/ Disallow: /media/dashboards/ Disallow: /media/files/ Disallow: /media/js/mautic-form-src.js Disallo… --- ## [Social Media Linkedin Link wrong](https://forum.mautic.org/t/social-media-linkedin-link-wrong/25886)
**Author:** [@taxi](https://forum.mautic.org/u/taxi)\ **Replies:** 0\ **Last updated:** [October 30, 2022, 7:48am UTC](https://forum.mautic.org/t/social-media-linkedin-link-wrong/25886 "2022-10-30T07:48:34Z")
Your software My Mautic version is: 4.4.3 My PHP version is: 7.4.32 My Database type and version is: 10.5.15-MariaDB Your problem My problem is: I added social media button on a landing page. FB, Instagram are corr… --- ## [Form to block page view](https://forum.mautic.org/t/form-to-block-page-view/25883)
**Author:** [@elsaadj](https://forum.mautic.org/u/elsaadj)\ **Replies:** 0\ **Last updated:** [October 29, 2022, 12:28pm UTC](https://forum.mautic.org/t/form-to-block-page-view/25883 "2022-10-29T12:28:06Z")
Need to force website visitors to enter email address in form before they can view the whole page. This is to collect contacts data from visitors. I have form created to pop when visitor tries to leave the website, is t… --- ## [Mautic some table size is increasing rapidly](https://forum.mautic.org/t/mautic-some-table-size-is-increasing-rapidly/25823)
**Author:** [@shyamalm](https://forum.mautic.org/u/shyamalm)\ **Replies:** 8\ **Last updated:** [October 29, 2022, 8:17am UTC](https://forum.mautic.org/t/mautic-some-table-size-is-increasing-rapidly/25823 "2022-10-29T08:17:49Z")
Your software My Mautic version is: 4.3.2 My PHP version is: 7.4.3 My Database type and version is: Your problem Hi Team, I have table callled lead\_event\_log, its size growing rapidly at present its size reached to… --- ## [In what order are the campaign actions executed?](https://forum.mautic.org/t/in-what-order-are-the-campaign-actions-executed/25876)
**Author:** [@florence](https://forum.mautic.org/u/florence)\ **Replies:** 0\ **Last updated:** [October 28, 2022, 4:30pm UTC](https://forum.mautic.org/t/in-what-order-are-the-campaign-actions-executed/25876 "2022-10-28T16:30:54Z")
Your software My Mautic version is: 4.4.2 My PHP version is: 7.4 My Database type and version is: 8.0 Hello, I have a question to which I can’t find the answer after looking in the code from Mautic. When the mautic… --- ## [Problem with form submission](https://forum.mautic.org/t/problem-with-form-submission/25841)
**Author:** [@dennishenrique](https://forum.mautic.org/u/dennishenrique)\ **Replies:** 5\ **Last updated:** [October 27, 2022, 3:50pm UTC](https://forum.mautic.org/t/problem-with-form-submission/25841 "2022-10-27T15:50:43Z")
Your software My Mautic version is: 4.2.2 My PHP version is: 7.4.30 My Database type and version is: 10.6.10-MariaDB Your problem My problem is: Hi guys all right? good how can i use this formula below to send to m… --- ## [Emails from senders as the owners of a contact don't arrive but still get marked as read](https://forum.mautic.org/t/emails-from-senders-as-the-owners-of-a-contact-dont-arrive-but-still-get-marked-as-read/25856)
**Author:** [@nosleep](https://forum.mautic.org/u/nosleep)\ **Replies:** 0\ **Last updated:** [October 27, 2022, 11:08am UTC](https://forum.mautic.org/t/emails-from-senders-as-the-owners-of-a-contact-dont-arrive-but-still-get-marked-as-read/25856 "2022-10-27T11:08:49Z")
Your software My Mautic version is: 4.4.3 My PHP version is: 7.4.32 My Database type and version is: pdo\_mysql and 5.7.39-42-log Your problem Hi everyone, my installation is only just a few days old and I’m still tr… --- ## [Loaded Configuration File does not load custom php.ini](https://forum.mautic.org/t/loaded-configuration-file-does-not-load-custom-php-ini/25851)
**Author:** [@saidhasyim](https://forum.mautic.org/u/saidhasyim)\ **Replies:** 0\ **Last updated:** [October 27, 2022, 9:45am UTC](https://forum.mautic.org/t/loaded-configuration-file-does-not-load-custom-php-ini/25851 "2022-10-27T09:45:06Z")
Your software My Mautic version is: 4.4.3 My PHP version is: 8.0.24 My Database type and version: 10.4.20-MariaDB-log Your problem My problem is: I have noticed my “Loaded Configuration File” is not loading my cust… --- ## [Zend.assertions reverted to 1](https://forum.mautic.org/t/zend-assertions-reverted-to-1/25846)
**Author:** [@saidhasyim](https://forum.mautic.org/u/saidhasyim)\ **Replies:** 0\ **Last updated:** [October 27, 2022, 2:57am UTC](https://forum.mautic.org/t/zend-assertions-reverted-to-1/25846 "2022-10-27T02:57:18Z")
Your software My Mautic version is: 4.4.3 My PHP version is: 8.0.24 My Database type and version: mysql 8.0.24 Your problem My problem is: I have noticed that my zend.assertions is changed to 1. It was -1 when I fi… --- ## [Update Contact Preferences via REST API?](https://forum.mautic.org/t/update-contact-preferences-via-rest-api/24899)
**Author:** [@jobemkaar](https://forum.mautic.org/u/jobemkaar)\ **Replies:** 10\ **Last updated:** [October 26, 2022, 2:20pm UTC](https://forum.mautic.org/t/update-contact-preferences-via-rest-api/24899 "2022-10-26T14:20:22Z")
Your software My Mautic version is: 4.1.2 My PHP version is: n/a My Database type and version is: n/a Your problem My problem is: I would like to update contact preferences via REST API but don’t see how. So perhap… --- ## [Issue upgrading from 3.3.4 to 4.0.0](https://forum.mautic.org/t/issue-upgrading-from-3-3-4-to-4-0-0/25838)
**Author:** [@robm](https://forum.mautic.org/u/robm)\ **Replies:** 3\ **Last updated:** [October 26, 2022, 12:51pm UTC](https://forum.mautic.org/t/issue-upgrading-from-3-3-4-to-4-0-0/25838 "2022-10-26T12:51:25Z")
Your software My Mautic version is: 4.0.0 My PHP version is:7.4 My Database type and version is:MYSQL unsure of version Your problem My problem is: I have an old mautic that lives in a shared host space quite happi… --- ## [New Install - 500 Error on 3rd step - mailer\_sparkpost\_region](https://forum.mautic.org/t/new-install-500-error-on-3rd-step-mailer-sparkpost-region/25114)
**Author:** [@patbhakta](https://forum.mautic.org/u/patbhakta)\ **Replies:** 6\ **Last updated:** [October 26, 2022, 10:37am UTC](https://forum.mautic.org/t/new-install-500-error-on-3rd-step-mailer-sparkpost-region/25114 "2022-10-26T10:37:23Z")
Your software Mautic 4.4.latest My PHP version is : 7.4 My MySQL/MariaDB version is : MySQL/MariaDB version 10.3.34 Updating/Installing Errors I am : Installing Installing via : Command Line These errors are showin… --- ## [Installation in Wordpress directory](https://forum.mautic.org/t/installation-in-wordpress-directory/25816)
**Author:** [@algarvetruffles](https://forum.mautic.org/u/algarvetruffles)\ **Replies:** 5\ **Last updated:** [October 26, 2022, 10:31am UTC](https://forum.mautic.org/t/installation-in-wordpress-directory/25816 "2022-10-26T10:31:16Z")
Hi Folks, I have a little installation problem. I want to install Mautic in a subdirectory in a Wordpress installation on my server. I do so too with other software, such as Perfex CRM, which works easily. In the moment… --- ## [How to update Mautic version by version?](https://forum.mautic.org/t/how-to-update-mautic-version-by-version/25836)
**Author:** [@robm](https://forum.mautic.org/u/robm)\ **Replies:** 1\ **Last updated:** [October 26, 2022, 9:41am UTC](https://forum.mautic.org/t/how-to-update-mautic-version-by-version/25836 "2022-10-26T09:41:02Z")
Your software My Mautic version is: 3.3.3 My PHP version is:7.4 My Database type and version is: not sure Your problem My problem is: I tried to upgrade direct to 4.4.3 and things got weird. So I rolled back. Now I … --- ## [Cant select a stage](https://forum.mautic.org/t/cant-select-a-stage/25803)
**Author:** [@CarlJohan](https://forum.mautic.org/u/CarlJohan)\ **Replies:** 1\ **Last updated:** [October 26, 2022, 6:37am UTC](https://forum.mautic.org/t/cant-select-a-stage/25803 "2022-10-26T06:37:37Z")
Hi, I can’t seem to select a stage, these are my stages: But when trying to set a contact to the stage “Paus”, it cant be selected: Is “Paus” somehow a “protected” word or is 3 the max you can have when it comes t… --- ## [Is Mautic 4 ready for php8 yet?](https://forum.mautic.org/t/is-mautic-4-ready-for-php8-yet/24202)
**Author:** [@mkaaaay](https://forum.mautic.org/u/mkaaaay)\ **Replies:** 7\ **Last updated:** [October 26, 2022, 6:03am UTC](https://forum.mautic.org/t/is-mautic-4-ready-for-php8-yet/24202 "2022-10-26T06:03:36Z")
As the title asks, can we run Mautic in php8 yet? --- ## [Exporting Tags](https://forum.mautic.org/t/exporting-tags/25831)
**Author:** [@arnold2606](https://forum.mautic.org/u/arnold2606)\ **Replies:** 0\ **Last updated:** [October 25, 2022, 6:58pm UTC](https://forum.mautic.org/t/exporting-tags/25831 "2022-10-25T18:58:51Z")
Your software My Mautic version is: 4.4.3 My PHP version is: 7.4.29 My Database type and version is: 10.2.44-MariaDB Your problem My problem is: Is there a way how one can export contacts including the tags? These… --- ## [Duplicate Error Message No Appearing](https://forum.mautic.org/t/duplicate-error-message-no-appearing/25830)
**Author:** [@arnold2606](https://forum.mautic.org/u/arnold2606)\ **Replies:** 0\ **Last updated:** [October 25, 2022, 6:55pm UTC](https://forum.mautic.org/t/duplicate-error-message-no-appearing/25830 "2022-10-25T18:55:54Z")
Your software My Mautic version is: 4.4.3 My PHP version is: 7.4.29 My Database type and version is: 10.2.44-MariaDB Your problem My problem is: In the past, when I added a contact manually and added an e-mail add… --- ## [Upgrade from 4.1.2 hangs on "Moving Package Contents" \> In Progress](https://forum.mautic.org/t/upgrade-from-4-1-2-hangs-on-moving-package-contents-in-progress/25815)
**Author:** [@cesaretiba](https://forum.mautic.org/u/cesaretiba)\ **Replies:** 5\ **Last updated:** [October 25, 2022, 6:06pm UTC](https://forum.mautic.org/t/upgrade-from-4-1-2-hangs-on-moving-package-contents-in-progress/25815 "2022-10-25T18:06:21Z")
Your software My PHP version is : PHP Version 7.4.3 My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version mysqlnd 7.4.3 Updating/Installing Errors I am : Updating \*Upgradingvia : Web These er… --- ## [After Form Submission](https://forum.mautic.org/t/after-form-submission/25665)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 8\ **Last updated:** [October 25, 2022, 2:27pm UTC](https://forum.mautic.org/t/after-form-submission/25665 "2022-10-25T14:27:36Z")
Hi Does anyone know if there is a way that after a form is submitted to rather show the “Display Message” inside the form box itself and not ontop. So to have the form disappear and then just show the message? --- ## [Segment filter not appearing](https://forum.mautic.org/t/segment-filter-not-appearing/24794)
**Author:** [@toon](https://forum.mautic.org/u/toon)\ **Replies:** 2\ **Last updated:** [October 25, 2022, 9:42am UTC](https://forum.mautic.org/t/segment-filter-not-appearing/24794 "2022-10-25T09:42:34Z")
Your software My Mautic version is: 4.3.1 My PHP version is: 7.4.27 Your problem My problem is: When trying to create a segment after the 4.3.1 update the filter values do not appear. They only appear after a refre… --- ## [Sending Email Campaigns Error](https://forum.mautic.org/t/sending-email-campaigns-error/25817)
**Author:** [@mtztn](https://forum.mautic.org/u/mtztn)\ **Replies:** 1\ **Last updated:** [October 25, 2022, 6:32am UTC](https://forum.mautic.org/t/sending-email-campaigns-error/25817 "2022-10-25T06:32:56Z")
Your software My Mautic version is: 3 My PHP version is: PHP Version 7.4.3 My Database type and version is:0.system Your problem My problem is: Campaign shows that 5k emails were successfully sent from Mautic, we al… --- ## [Export log monitoring](https://forum.mautic.org/t/export-log-monitoring/25812)
**Author:** [@dennishenrique](https://forum.mautic.org/u/dennishenrique)\ **Replies:** 1\ **Last updated:** [October 24, 2022, 2:37pm UTC](https://forum.mautic.org/t/export-log-monitoring/25812 "2022-10-24T14:37:46Z")
Your software My Mautic version is: 4.2.2 My PHP version is: 7.4.30 My Database type and version is: 10.6.10-MariaDB Your problem My problem is: Hi guys all right? well I know that mautic has import history, but I … --- ## [403 Error, API Basic Auth Access](https://forum.mautic.org/t/403-error-api-basic-auth-access/21975)
**Author:** [@mouadallah](https://forum.mautic.org/u/mouadallah)\ **Replies:** 10\ **Last updated:** [October 24, 2022, 9:17am UTC](https://forum.mautic.org/t/403-error-api-basic-auth-access/21975 "2022-10-24T09:17:55Z")
Your software My Mautic version is: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips My PHP version is: 7.3.15 My problem is: I’m getting 403 error when trying to connect to the Api Using the Basic Auth ,and it says that i … --- ## [Code mode template, special characters](https://forum.mautic.org/t/code-mode-template-special-characters/25796)
**Author:** [@CarlJohan](https://forum.mautic.org/u/CarlJohan)\ **Replies:** 2\ **Last updated:** [October 24, 2022, 8:06am UTC](https://forum.mautic.org/t/code-mode-template-special-characters/25796 "2022-10-24T08:06:12Z")
Problems with special character. I’m editing an email in HTML mode (code mode template), I have a problem with special characters. For example when trying to write a \< (I have tried both “codes” see screenshot) it alwa… --- ## [Geolocation disappeared for new contacts](https://forum.mautic.org/t/geolocation-disappeared-for-new-contacts/25795)
**Author:** [@xmontero](https://forum.mautic.org/u/xmontero)\ **Replies:** 4\ **Last updated:** [October 23, 2022, 7:52pm UTC](https://forum.mautic.org/t/geolocation-disappeared-for-new-contacts/25795 "2022-10-23T19:52:42Z")
Your software My Mautic version is: 4.1 Your problem My problem is: Geolocation disappeared for new contacts How can I start understanding what’s happening? [Previous page](https://forum.mautic.org/c/support/8.md?page=88) [Next page](https://forum.mautic.org/c/support/8.md?page=90)