# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=98 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 99 --- ## [Database Size 4.4GB - with campaign\_lead\_event\_log and lead\_event\_log accounting for 3.7GB](https://forum.mautic.org/t/database-size-4-4gb-with-campaign-lead-event-log-and-lead-event-log-accounting-for-3-7gb/17891)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 18\ **Last updated:** [July 5, 2022, 11:28am UTC](https://forum.mautic.org/t/database-size-4-4gb-with-campaign-lead-event-log-and-lead-event-log-accounting-for-3-7gb/17891 "2022-07-05T11:28:25Z")
Your software My Mautic version is: 2.6.15 My PHP version is: 7.3 Your problem Database over time grew quite large. Almost all of the data is in tables: campaign\_lead\_event\_log and lead\_event\_log Is there a safe w… --- ## [Composer update to v4.4.0 become new install (update deleted local.php)](https://forum.mautic.org/t/composer-update-to-v4-4-0-become-new-install-update-deleted-local-php/24597)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 5\ **Last updated:** [July 4, 2022, 9:52am UTC](https://forum.mautic.org/t/composer-update-to-v4-4-0-become-new-install-update-deleted-local-php/24597 "2022-07-04T09:52:16Z")
Your software My Mautic version is: 4.4.0 My PHP version is: 7.4 My Database type and version is: MySQL 5+ Your problem My problem is: Saw the tweet announcement about minor update to v4.4.0 - did an composer update… --- ## [Page Breaks not working](https://forum.mautic.org/t/page-breaks-not-working/13139)
**Author:** [@Rembrandt](https://forum.mautic.org/u/Rembrandt)\ **Replies:** 3\ **Last updated:** [July 3, 2022, 8:32pm UTC](https://forum.mautic.org/t/page-breaks-not-working/13139 "2022-07-03T20:32:45Z")
Your software My Mautic version is: 2.16.0 My PHP version is: 7.0.33 Your problem My problem is: Page breaks not working These errors are showing in the log: None Steps I have tried to fix the problem: None – So … --- ## [Staggering contacts](https://forum.mautic.org/t/staggering-contacts/24661)
**Author:** [@rndom301](https://forum.mautic.org/u/rndom301)\ **Replies:** 5\ **Last updated:** [July 3, 2022, 8:03am UTC](https://forum.mautic.org/t/staggering-contacts/24661 "2022-07-03T08:03:38Z")
i have a bunch of contacts, but i don’t want to send emails to all of them at once, i’d like to warm them up given it’s a new ip. i tried following this old post: and i set myself up this way: segment 1: raw\_contact … --- ## [.htaccess line to edit/remove to make upgrade work on subdomain](https://forum.mautic.org/t/htaccess-line-to-edit-remove-to-make-upgrade-work-on-subdomain/24664)
**Author:** [@modifiedcontent](https://forum.mautic.org/u/modifiedcontent)\ **Replies:** 1\ **Last updated:** [July 3, 2022, 7:58am UTC](https://forum.mautic.org/t/htaccess-line-to-edit-remove-to-make-upgrade-work-on-subdomain/24664 "2022-07-03T07:58:43Z")
If your installation on subdomain gives a 403 blank screen error after upgrade, you have to edit/remove a .htaccess line to make it work. The “solution” is apparently here. --- ## [Memory exhausted error despite memory setting of -1](https://forum.mautic.org/t/memory-exhausted-error-despite-memory-setting-of-1/21468)
**Author:** [@mkaaaay](https://forum.mautic.org/u/mkaaaay)\ **Replies:** 1\ **Last updated:** [July 3, 2022, 6:36am UTC](https://forum.mautic.org/t/memory-exhausted-error-despite-memory-setting-of-1/21468 "2022-07-03T06:36:08Z")
Your software My PHP version is : 7.4.24 My MariaDB version is : 10.3 These errors are showing in the Mautic log :slight\_smile: \[2021-11-01 09:48:03\] mautic.NOTICE: Doctrine\\DBAL\\Exception\\SyntaxErrorException: An ex… --- ## [Broken Base64 image on Contact Send Email page - Can anyone else confirm?](https://forum.mautic.org/t/broken-base64-image-on-contact-send-email-page-can-anyone-else-confirm/24654)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 1\ **Last updated:** [July 1, 2022, 4:29pm UTC](https://forum.mautic.org/t/broken-base64-image-on-contact-send-email-page-can-anyone-else-confirm/24654 "2022-07-01T16:29:17Z")
Your software My Mautic version is: 4.4.0 My PHP version is: 7.4 My Database type and version is: MySQL 5+ Your problem My problem is: We switched over to Base64 images in configuration setting and it work in segmen… --- ## [Solved: Typo Error: Amazon SES API stopped working ... "email need to be verified" ... been working fine since](https://forum.mautic.org/t/solved-typo-error-amazon-ses-api-stopped-working-email-need-to-be-verified-been-working-fine-since/24653)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 5\ **Last updated:** [July 1, 2022, 2:30pm UTC](https://forum.mautic.org/t/solved-typo-error-amazon-ses-api-stopped-working-email-need-to-be-verified-been-working-fine-since/24653 "2022-07-01T14:30:06Z")
Your software My Mautic version is: 4.4.0 My PHP version is: 7.4+ My Database type and version is: MySQL 5.+ Your problem My problem is: Last night, someone was having issue setting up Mautic to use Amazon SES so I… --- ## [Campaign related](https://forum.mautic.org/t/campaign-related/24642)
**Author:** [@vikumar](https://forum.mautic.org/u/vikumar)\ **Replies:** 1\ **Last updated:** [July 1, 2022, 10:14am UTC](https://forum.mautic.org/t/campaign-related/24642 "2022-07-01T10:14:44Z")
Your software My Mautic version is: My PHP version is: My Database type and version is: Your problem hey guys after the creation of the campaign adding non empty segment and when it goes in that active campaign and… --- ## [Impossible to update to mautic 4.2: problem with header](https://forum.mautic.org/t/impossible-to-update-to-mautic-4-2-problem-with-header/23704)
**Author:** [@biedseb2](https://forum.mautic.org/u/biedseb2)\ **Replies:** 8\ **Last updated:** [June 30, 2022, 6:30pm UTC](https://forum.mautic.org/t/impossible-to-update-to-mautic-4-2-problem-with-header/23704 "2022-06-30T18:30:59Z")
Good evening everyone! Your software My Mautic version is: 4.1.2 My PHP version is: 7.4 My Database type and version is: MySQL 5.7 Your problem My problem is: We did not manage to update our Mautic to 4.2 version. … --- ## [Is there a way to download/export only selected results from forms?](https://forum.mautic.org/t/is-there-a-way-to-download-export-only-selected-results-from-forms/24625)
**Author:** [@tancredi](https://forum.mautic.org/u/tancredi)\ **Replies:** 3\ **Last updated:** [June 30, 2022, 6:18pm UTC](https://forum.mautic.org/t/is-there-a-way-to-download-export-only-selected-results-from-forms/24625 "2022-06-30T18:18:52Z")
Your software My Mautic version is: 3.3 My PHP version is: My Database type and version is: Your problem My problem is: Need to export just one or few results at the time from form results These errors are showing … --- ## [Segment Not showing while creating email](https://forum.mautic.org/t/segment-not-showing-while-creating-email/24539)
**Author:** [@vikumar](https://forum.mautic.org/u/vikumar)\ **Replies:** 3\ **Last updated:** [June 30, 2022, 5:23pm UTC](https://forum.mautic.org/t/segment-not-showing-while-creating-email/24539 "2022-06-30T17:23:32Z")
Your software My Mautic version is:latest My PHP version is: 7.4.30 My Database type and version is:mysql My problem is: while creating an email in mautic i am only able to see the category section the segment secti… --- ## [CORS Problems out of the Blue](https://forum.mautic.org/t/cors-problems-out-of-the-blue/24614)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 26\ **Last updated:** [June 30, 2022, 1:57pm UTC](https://forum.mautic.org/t/cors-problems-out-of-the-blue/24614 "2022-06-30T13:57:30Z")
4.2.0 all of a sudden we started seeing CORS issues. Tried to disable CORS totally and this did nothing. Has anyone experienced something similar ? --- ## [Segment not comes with old contacts in new campaign](https://forum.mautic.org/t/segment-not-comes-with-old-contacts-in-new-campaign/24628)
**Author:** [@yugox](https://forum.mautic.org/u/yugox)\ **Replies:** 0\ **Last updated:** [June 30, 2022, 8:59am UTC](https://forum.mautic.org/t/segment-not-comes-with-old-contacts-in-new-campaign/24628 "2022-06-30T08:59:28Z")
I make a segment in this segment add 2 contacts and this segment added to a campaign. after that we add this same segment in different campaign but we don’t show these 2 contacts in this campaign if we add new contacts t… --- ## [How to record interest in topics / segments?](https://forum.mautic.org/t/how-to-record-interest-in-topics-segments/24612)
**Author:** [@Chris76](https://forum.mautic.org/u/Chris76)\ **Replies:** 2\ **Last updated:** [June 30, 2022, 7:45am UTC](https://forum.mautic.org/t/how-to-record-interest-in-topics-segments/24612 "2022-06-30T07:45:00Z")
Your software My Mautic version is: 3 & 4 Your problem If there are contacts which are interested in 2 or more products, I’d like to send two different content pieces to them, based on their preferences. For instance… --- ## [Clicks, Unique clicks and unsubscribe in database table](https://forum.mautic.org/t/clicks-unique-clicks-and-unsubscribe-in-database-table/24621)
**Author:** [@zanser](https://forum.mautic.org/u/zanser)\ **Replies:** 0\ **Last updated:** [June 29, 2022, 8:28pm UTC](https://forum.mautic.org/t/clicks-unique-clicks-and-unsubscribe-in-database-table/24621 "2022-06-29T20:28:41Z")
Your software My Mautic version is: 4.2.0 My PHP version is: 7.4.28 Your problem My problem is: In which table in the database can I find the values of total clicks, Unique clicks and unsubscribe? I’ve looked throu… --- ## [Mautic does not show updated data](https://forum.mautic.org/t/mautic-does-not-show-updated-data/24613)
**Author:** [@gnumax](https://forum.mautic.org/u/gnumax)\ **Replies:** 1\ **Last updated:** [June 29, 2022, 1:04pm UTC](https://forum.mautic.org/t/mautic-does-not-show-updated-data/24613 "2022-06-29T13:04:51Z")
Hi support! On a WordPress 6.0 installation running under PHP 7.4 with 3 active caching plugins: Comet Cache – 170220 WP-Optimize - Clean, Compress, Cache Autoptimize – 3.0.4 I detect that the data of “abandoned shop… --- ## [Switch to Composer Errors: Cannot Fork / in Process.php line 355: Unable to launch a new process](https://forum.mautic.org/t/switch-to-composer-errors-cannot-fork-in-process-php-line-355-unable-to-launch-a-new-process/24530)
**Author:** [@georg1](https://forum.mautic.org/u/georg1)\ **Replies:** 8\ **Last updated:** [June 29, 2022, 11:33am UTC](https://forum.mautic.org/t/switch-to-composer-errors-cannot-fork-in-process-php-line-355-unable-to-launch-a-new-process/24530 "2022-06-29T11:33:04Z")
Your software My PHP version is : 7.4.30 My MySQL/MariaDB version is (delete as applicable): MySQL version 8.0 HI all, I’m trying to switch to composer on Mautic 4.3.1 as described here: yet getting the following e… --- ## [Upgrade to 4.4 fails with permission error](https://forum.mautic.org/t/upgrade-to-4-4-fails-with-permission-error/24598)
**Author:** [@georg1](https://forum.mautic.org/u/georg1)\ **Replies:** 3\ **Last updated:** [June 29, 2022, 11:28am UTC](https://forum.mautic.org/t/upgrade-to-4-4-fails-with-permission-error/24598 "2022-06-29T11:28:14Z")
Your software My PHP version is : 7.4 \*My MySQL: 7.4.3 \*\*Updating/Installing E My problem is : See Screenshot: What does it mean? Updates worked previously…many thanks. The Mautic update could not complete succe… --- ## [Email campaign tracking chart shows only number of contacts and emails sent. How to view other stats?](https://forum.mautic.org/t/email-campaign-tracking-chart-shows-only-number-of-contacts-and-emails-sent-how-to-view-other-stats/24608)
**Author:** [@localchefs](https://forum.mautic.org/u/localchefs)\ **Replies:** 2\ **Last updated:** [June 29, 2022, 8:48am UTC](https://forum.mautic.org/t/email-campaign-tracking-chart-shows-only-number-of-contacts-and-emails-sent-how-to-view-other-stats/24608 "2022-06-29T08:48:39Z")
I do not see any way of looking at how many emails read/unread, how many bounced, etc. The dashboard chart only shows number of emails sent. Sure, I can click on each contact and see if the email was read by that contact… --- ## [Mai delivery rate a mere trickle with Amazon SES](https://forum.mautic.org/t/mai-delivery-rate-a-mere-trickle-with-amazon-ses/24587)
**Author:** [@cStuartHardwick](https://forum.mautic.org/u/cStuartHardwick)\ **Replies:** 8\ **Last updated:** [June 28, 2022, 7:10pm UTC](https://forum.mautic.org/t/mai-delivery-rate-a-mere-trickle-with-amazon-ses/24587 "2022-06-28T19:10:35Z")
My Mautic version is: v4.2.0 My PHP version is: 7.4.30 My Database type and version is: 10.3.34-MariaDB-log-cll-lve My problem is: Queued email delivery trickles out at about one email every 3-4 seconds. I am using … --- ## [Date\_added in Campaign](https://forum.mautic.org/t/date-added-in-campaign/24563)
**Author:** [@crazymonkey](https://forum.mautic.org/u/crazymonkey)\ **Replies:** 11\ **Last updated:** [June 28, 2022, 5:41pm UTC](https://forum.mautic.org/t/date-added-in-campaign/24563 "2022-06-28T17:41:32Z")
Your software My Mautic version is: 3 My PHP version is: My Database type and version is: Your problem My problem is: It’s very basic. I’m trying to create a campaign that has a decision based on the date\_added fie… --- ## [Mautic integration trouble with Zapier](https://forum.mautic.org/t/mautic-integration-trouble-with-zapier/23076)
**Author:** [@bekzada](https://forum.mautic.org/u/bekzada)\ **Replies:** 15\ **Last updated:** [June 28, 2022, 10:59am UTC](https://forum.mautic.org/t/mautic-integration-trouble-with-zapier/23076 "2022-06-28T10:59:19Z")
Your software My Mautic version is: V3.3.3 My PHP version is: 7.3.27 My Database type and version is: 2020.4 Your problem My problem is: integration with Zapier These errors are showing in the log: We hit an err… --- ## [Multiple Reply to addresses](https://forum.mautic.org/t/multiple-reply-to-addresses/24603)
**Author:** [@turantekin](https://forum.mautic.org/u/turantekin)\ **Replies:** 0\ **Last updated:** [June 27, 2022, 10:19pm UTC](https://forum.mautic.org/t/multiple-reply-to-addresses/24603 "2022-06-27T22:19:07Z")
Hello Guys New user here and enjoying Mautic a lot. But, as a new user, I have some questions. I will start with easy one, I hope you can help me. How I can add more than one email address to reply to address field? I … --- ## [Error but no issue](https://forum.mautic.org/t/error-but-no-issue/24590)
**Author:** [@CarlJohan](https://forum.mautic.org/u/CarlJohan)\ **Replies:** 0\ **Last updated:** [June 26, 2022, 8:27pm UTC](https://forum.mautic.org/t/error-but-no-issue/24590 "2022-06-26T20:27:55Z")
Your software My Mautic version is: 4.20 My PHP version is: 7.4.30 My Database type and version is: 10.3.34-MariaDB-log-cll-lve Your problem My problem is: I’m suddenly getting an error (every time the cron runs), … --- ## [TWIG Template - JSON Size Limit?](https://forum.mautic.org/t/twig-template-json-size-limit/23690)
**Author:** [@juanlugo](https://forum.mautic.org/u/juanlugo)\ **Replies:** 2\ **Last updated:** [June 24, 2022, 1:57pm UTC](https://forum.mautic.org/t/twig-template-json-size-limit/23690 "2022-06-24T13:57:56Z")
Your software My Mautic version is: v4.1.2 My PHP version is: PHP Version 7.4.26 My Database type and version is: Ver 15.1 Distrib 10.5.13-MariaDB, for debian-linux-gnu (x86\_64) using readline 5.2 Your problem My pr… --- ## [Restart a campaign with email time interval](https://forum.mautic.org/t/restart-a-campaign-with-email-time-interval/24565)
**Author:** [@yochay11](https://forum.mautic.org/u/yochay11)\ **Replies:** 2\ **Last updated:** [June 24, 2022, 8:14am UTC](https://forum.mautic.org/t/restart-a-campaign-with-email-time-interval/24565 "2022-06-24T08:14:52Z")
Hey guys, hope you doing well. So i have created my first email funnel with mautic and i found out i learned few lessons with that. I have current campaign with few hundred people and i was sending emails in 2 days int… --- ## [Amazon SNS subscription stuck on pending verification](https://forum.mautic.org/t/amazon-sns-subscription-stuck-on-pending-verification/21329)
**Author:** [@clementsh01](https://forum.mautic.org/u/clementsh01)\ **Replies:** 3\ **Last updated:** [June 24, 2022, 5:18am UTC](https://forum.mautic.org/t/amazon-sns-subscription-stuck-on-pending-verification/21329 "2022-06-24T05:18:16Z")
Your software My Mautic version is: 4.0.1 My PHP version is: 7.4.3 My Database type and version is: Mariadb 10.3 Running in EC2 instance with Ubuntu 20.4 Your problem My problem is: Hi, I am running the Mautic 4.0… --- ## [Invalid JSON payload when trying to verify amazon sns](https://forum.mautic.org/t/invalid-json-payload-when-trying-to-verify-amazon-sns/24576)
**Author:** [@vscoder](https://forum.mautic.org/u/vscoder)\ **Replies:** 0\ **Last updated:** [June 24, 2022, 5:16am UTC](https://forum.mautic.org/t/invalid-json-payload-when-trying-to-verify-amazon-sns/24576 "2022-06-24T05:16:30Z")
Your software My Mautic version is: 4.3.1 My PHP version is: 7.4.3 My Database type and version is: 10.3.34-MariaDB-0ubuntu0.20.04.1 - Ubuntu 20.04 Your problem My problem is: I cannot verify the sns connection to … --- ## [Receive Feedback from email recipient in reference to a question asked in the original email sent](https://forum.mautic.org/t/receive-feedback-from-email-recipient-in-reference-to-a-question-asked-in-the-original-email-sent/24547)
**Author:** [@klandry1](https://forum.mautic.org/u/klandry1)\ **Replies:** 1\ **Last updated:** [June 23, 2022, 11:13am UTC](https://forum.mautic.org/t/receive-feedback-from-email-recipient-in-reference-to-a-question-asked-in-the-original-email-sent/24547 "2022-06-23T11:13:22Z")
Your software My Mautic version is : V3.1.2 My PHP version is:7.3.27 My Database type and version is: mysqlnd 5.0.12-dev Your problem My problem is: I would like to ask for feedback from a mailout that I am going … [Previous page](https://forum.mautic.org/c/support/8.md?page=97) [Next page](https://forum.mautic.org/c/support/8.md?page=99)