# Mautic 4 Install/Upgrade Support **URL:** https://forum.mautic.org/c/support/mautic-4-install-upgrade-support/100.md?page=10 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 11 --- ## [Everytime I update it redirects to 127.0.0.1](https://forum.mautic.org/t/everytime-i-update-it-redirects-to-127-0-0-1/22114)
**Author:** [@robertcooke](https://forum.mautic.org/u/robertcooke)\ **Replies:** 0\ **Last updated:** [December 22, 2021, 7:06am UTC](https://forum.mautic.org/t/everytime-i-update-it-redirects-to-127-0-0-1/22114 "2021-12-22T07:06:08Z")
I run mautic behind a reverse proxy (nginx) I use the mautic-docker setup. But everytime I update it redirects to 127.0.0.1 any idea what I’m missing?? Running mautic V4.1.0 --- ## [Strange Issue with Upgrading from 3.2.4 to 4.1.0](https://forum.mautic.org/t/strange-issue-with-upgrading-from-3-2-4-to-4-1-0/21964)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 7\ **Last updated:** [December 14, 2021, 1:28pm UTC](https://forum.mautic.org/t/strange-issue-with-upgrading-from-3-2-4-to-4-1-0/21964 "2021-12-14T13:28:51Z")
Your software My PHP version is : 7.4 My MySQL/MariaDB version is (delete as applicable): 10.4 Updating/Installing Errors I am getting an error when finishing the upgrade, the error message I am seeing is this: \[20… --- ## [Mautic 4.0 GrapeBuilderJs Not Showing Up as the default builder plus bugs](https://forum.mautic.org/t/mautic-4-0-grapebuilderjs-not-showing-up-as-the-default-builder-plus-bugs/20902)
**Author:** [@mita.michael](https://forum.mautic.org/u/mita.michael)\ **Replies:** 1\ **Last updated:** [December 13, 2021, 1:58pm UTC](https://forum.mautic.org/t/mautic-4-0-grapebuilderjs-not-showing-up-as-the-default-builder-plus-bugs/20902 "2021-12-13T13:58:20Z")
Your software My Mautic version is: 4.0 My PHP version is: 7.4 My Database type and version is: mariadb 10.\* Been trying to integrate my MJML templates into mautic and came across a couple of issues. Shoutout to @joe… --- ## [Email, Landing Page, Twitter not work](https://forum.mautic.org/t/email-landing-page-twitter-not-work/21951)
**Author:** [@lamine](https://forum.mautic.org/u/lamine)\ **Replies:** 0\ **Last updated:** [December 9, 2021, 1:55pm UTC](https://forum.mautic.org/t/email-landing-page-twitter-not-work/21951 "2021-12-09T13:55:44Z")
Hello Dear Member I hope you are doing well. I have integrated the Twitter plugin with the Api for a week testing Hashtags and IDs but I feel like nothing is happening. I have also configured cron jobs for social trac… --- ## [Problems with GrapesJsBuilderBundleEmail Upgrade to Version 4.1.0](https://forum.mautic.org/t/problems-with-grapesjsbuilderbundleemail-upgrade-to-version-4-1-0/21881)
**Author:** [@mahdinur](https://forum.mautic.org/u/mahdinur)\ **Replies:** 0\ **Last updated:** [December 2, 2021, 11:53pm UTC](https://forum.mautic.org/t/problems-with-grapesjsbuilderbundleemail-upgrade-to-version-4-1-0/21881 "2021-12-02T23:53:59Z")
Your software My PHP version is : 7.4.3 My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version Updating/Installing Errors I am : Updating Upgrading via : Command Line These errors are showing in… --- ## [Mautic E-mail Bug](https://forum.mautic.org/t/mautic-e-mail-bug/21831)
**Author:** [@lamine](https://forum.mautic.org/u/lamine)\ **Replies:** 10\ **Last updated:** [November 30, 2021, 6:57pm UTC](https://forum.mautic.org/t/mautic-e-mail-bug/21831 "2021-11-30T18:57:49Z")
Hello dear members I have a probleme to creat email and build it. It’s not work since installation. Somebody have an issue. My Mautic Version 4.0.2 PHP version 7.4.25 --- ## [Twillio and Mautic 4.0.1](https://forum.mautic.org/t/twillio-and-mautic-4-0-1/21513)
**Author:** [@fkrafft](https://forum.mautic.org/u/fkrafft)\ **Replies:** 5\ **Last updated:** [November 24, 2021, 2:25pm UTC](https://forum.mautic.org/t/twillio-and-mautic-4-0-1/21513 "2021-11-24T14:25:13Z")
Your software My PHP version is : 7.4.24 My MySQL/MariaDB version is (delete as applicable): 10.3.31-MariaDB-0ubuntu0.20.04.1 Updating/Installing Errors I am (delete as applicable): Clean installation Mautic 4.0.1 U… --- ## [Bug when editing email code in builder](https://forum.mautic.org/t/bug-when-editing-email-code-in-builder/21535)
**Author:** [@symbinc](https://forum.mautic.org/u/symbinc)\ **Replies:** 4\ **Last updated:** [November 23, 2021, 1:52pm UTC](https://forum.mautic.org/t/bug-when-editing-email-code-in-builder/21535 "2021-11-23T13:52:22Z")
Your software My PHP version is : 7.4.3 My MySQL/MariaDB version is (delete as applicable): 10.3.31-MariaDB-0ubuntu0.20.04.1 Updating/Installing Errors I am (delete as applicable): Updating Upgrading/installing via … --- ## [New Email Editor "components" difference](https://forum.mautic.org/t/new-email-editor-components-difference/21576)
**Author:** [@da644](https://forum.mautic.org/u/da644)\ **Replies:** 4\ **Last updated:** [November 18, 2021, 8:49am UTC](https://forum.mautic.org/t/new-email-editor-components-difference/21576 "2021-11-18T08:49:39Z")
I’ve noticed that there is a difference in the “components” available between the “blank” template and the other “templates” in the new editor email, as shown in these screenshots. Blank Template Other Templates … --- ## [Mailjet Webhook doesn't work](https://forum.mautic.org/t/mailjet-webhook-doesnt-work/20796)
**Author:** [@clickpiu](https://forum.mautic.org/u/clickpiu)\ **Replies:** 1\ **Last updated:** [November 13, 2021, 3:41pm UTC](https://forum.mautic.org/t/mailjet-webhook-doesnt-work/20796 "2021-11-13T15:41:44Z")
Your software My PHP version is : 7.3 MariaDB version is (delete as applicable): Updating/Installing Errors I am: Installing installing via : Web These errors are showing in the installer : None These errors are s… --- ## [Unsubscribe bug due to filtrer campaign reset](https://forum.mautic.org/t/unsubscribe-bug-due-to-filtrer-campaign-reset/21488)
**Author:** [@zwf](https://forum.mautic.org/u/zwf)\ **Replies:** 0\ **Last updated:** [November 2, 2021, 4:16pm UTC](https://forum.mautic.org/t/unsubscribe-bug-due-to-filtrer-campaign-reset/21488 "2021-11-02T16:16:16Z")
My PHP version is : 7.4.19 \*My MySQL/MariaDB version is mysqlnd 7.4.19 Mautic 4 My problem : I had a segment (let’s call it segment A) with filters, by mistake I added another filter that excluded a big part of the co… --- ## [Update Mautic 4 : layout doesn't show properly on gmail](https://forum.mautic.org/t/update-mautic-4-layout-doesnt-show-properly-on-gmail/21057)
**Author:** [@zwf](https://forum.mautic.org/u/zwf)\ **Replies:** 4\ **Last updated:** [November 2, 2021, 8:08am UTC](https://forum.mautic.org/t/update-mautic-4-layout-doesnt-show-properly-on-gmail/21057 "2021-11-02T08:08:43Z")
My PHP version is : 7.4.19 \*My MySQL/MariaDB version is mysqlnd 7.4.19 My problem : since the update toward Mautic 4 : the email template in the builder looks fine, in the webview too also in Thunderbird, Aquamail, Sa… --- ## [Problems with Email Editor after Version 4 upgrade](https://forum.mautic.org/t/problems-with-email-editor-after-version-4-upgrade/21467)
**Author:** [@mneumann](https://forum.mautic.org/u/mneumann)\ **Replies:** 3\ **Last updated:** [November 1, 2021, 3:33pm UTC](https://forum.mautic.org/t/problems-with-email-editor-after-version-4-upgrade/21467 "2021-11-01T15:33:41Z")
Your software My PHP version is : 7.4.25 Updating/Installing Errors I am (delete as applicable): Updating My problem is : I have 3 problems: After upgrading, every time I clone an email I created before the updat… --- ## [Tracking points for an email : choose "visit page" or "click email"?](https://forum.mautic.org/t/tracking-points-for-an-email-choose-visit-page-or-click-email/21325)
**Author:** [@zwf](https://forum.mautic.org/u/zwf)\ **Replies:** 4\ **Last updated:** [October 27, 2021, 2:52pm UTC](https://forum.mautic.org/t/tracking-points-for-an-email-choose-visit-page-or-click-email/21325 "2021-10-27T14:52:52Z")
I have a question when setting up a campaign : Should I track page visit or email clic ? If I associate point fot both of them, the result of the point report would be the same which is ok for me. But wonder which one… --- ## [Element duplicated in a Mautic campaign only when the campaign started](https://forum.mautic.org/t/element-duplicated-in-a-mautic-campaign-only-when-the-campaign-started/21331)
**Author:** [@zwf](https://forum.mautic.org/u/zwf)\ **Replies:** 0\ **Last updated:** [October 20, 2021, 8:55am UTC](https://forum.mautic.org/t/element-duplicated-in-a-mautic-campaign-only-when-the-campaign-started/21331 "2021-10-20T08:55:32Z")
Your software My Mautic version is: mautic-v4.01 My PHP version is: 7.4.19 My Database type and version is: MariaDB : 10.5.12 Number of contact in database : +100K, 15K campaign My problem is : I edited a test cam… --- ## [ERROR 500 bei Formular ohne Rendering-Stil speichern](https://forum.mautic.org/t/error-500-bei-formular-ohne-rendering-stil-speichern/20916)
**Author:** [@ips](https://forum.mautic.org/u/ips)\ **Replies:** 2\ **Last updated:** [October 18, 2021, 11:01am UTC](https://forum.mautic.org/t/error-500-bei-formular-ohne-rendering-stil-speichern/20916 "2021-10-18T11:01:41Z")
Your software Mautic 4.0.0 My PHP version is : 7.4 My MySQL/MariaDB version is (delete as applicable): MySQL 5.7 - SSD Updating/Installing Errors I am (delete as applicable): Installing / Updating Upgrading/install… --- ## [Some Clients Receive Disfigured E-Mail](https://forum.mautic.org/t/some-clients-receive-disfigured-e-mail/21280)
**Author:** [@arnold2606](https://forum.mautic.org/u/arnold2606)\ **Replies:** 1\ **Last updated:** [October 14, 2021, 7:25pm UTC](https://forum.mautic.org/t/some-clients-receive-disfigured-e-mail/21280 "2021-10-14T19:25:39Z")
Your software Mautic 4.0.1 My PHP version is : 7.4.24 My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version 10.2.40-MariaDB Updating/Installing Errors I am (delete as applicable): Installing / Upd… --- ## [Unable to send queue emails](https://forum.mautic.org/t/unable-to-send-queue-emails/21168)
**Author:** [@mindeswx](https://forum.mautic.org/u/mindeswx)\ **Replies:** 3\ **Last updated:** [October 10, 2021, 10:03am UTC](https://forum.mautic.org/t/unable-to-send-queue-emails/21168 "2021-10-10T10:03:39Z")
Your software v4.0.1 My PHP version is : 7.4.3 My MariaDB is (delete as applicable): Ver 15.1 Distrib 10.3.31-MariaDB Updating/Installing Errors I am (delete as applicable): Installing Upgrading/installing via (del… --- ## [Database error during update from 3.3.3 to 4.0.1](https://forum.mautic.org/t/database-error-during-update-from-3-3-3-to-4-0-1/21140)
**Author:** [@j007w](https://forum.mautic.org/u/j007w)\ **Replies:** 1\ **Last updated:** [October 5, 2021, 2:02am UTC](https://forum.mautic.org/t/database-error-during-update-from-3-3-3-to-4-0-1/21140 "2021-10-05T02:02:23Z")
Your software My PHP version is : 7.4 My MySQL/MariaDB version is (delete as applicable): 10.4.21 Updating/Installing Errors I am (delete as applicable): Updating Upgrading/installing via (delete as applicable) : C… --- ## [Migrate to another server](https://forum.mautic.org/t/migrate-to-another-server/21044)
**Author:** [@succes33](https://forum.mautic.org/u/succes33)\ **Replies:** 7\ **Last updated:** [October 4, 2021, 11:45pm UTC](https://forum.mautic.org/t/migrate-to-another-server/21044 "2021-10-04T23:45:08Z")
Your software My PHP version is : 7.4 \*My MySQL: 8.0.26 Updating/Installing Errors \*I am Installing Upgrading/installing via : Web display\_errors = Off max\_execution\_time = 120 max\_input\_time = 300 max\_input\_var… --- ## [Mautic Fresh Installation Failed after Step 1 (IIS Server)](https://forum.mautic.org/t/mautic-fresh-installation-failed-after-step-1-iis-server/21074)
**Author:** [@kennexionz](https://forum.mautic.org/u/kennexionz)\ **Replies:** 0\ **Last updated:** [September 30, 2021, 2:50am UTC](https://forum.mautic.org/t/mautic-fresh-installation-failed-after-step-1-iis-server/21074 "2021-09-30T02:50:14Z")
Your software Webserver : Windows IIS server My PHP version is : 7.4.12 My MySQL/MariaDB version is (delete as applicable): MariaDB version 10.3.7 Updating/Installing Errors I am (delete as applicable): Performing a… --- ## [Form is not working for us](https://forum.mautic.org/t/form-is-not-working-for-us/20857)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 13\ **Last updated:** [September 27, 2021, 8:29pm UTC](https://forum.mautic.org/t/form-is-not-working-for-us/20857 "2021-09-27T20:29:26Z")
Your software Mautic 4 My PHP version is : 7.4 My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version: 8.0 These errors are showing in the Mautic log : none found Your problem My problem is : Java… --- ## [Install Mautic 4 from scratch, on Ubuntu 18.04 or Ubuntu 20.04 server failed](https://forum.mautic.org/t/install-mautic-4-from-scratch-on-ubuntu-18-04-or-ubuntu-20-04-server-failed/21035)
**Author:** [@masterale](https://forum.mautic.org/u/masterale)\ **Replies:** 1\ **Last updated:** [September 27, 2021, 1:37pm UTC](https://forum.mautic.org/t/install-mautic-4-from-scratch-on-ubuntu-18-04-or-ubuntu-20-04-server-failed/21035 "2021-09-27T13:37:30Z")
Your software My PHP version is : My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version Updating/Installing Errors I am (delete as applicable): Installing / Updating Upgrading/installing via (del… --- ## [Traefik as reverse proxy for Mautic](https://forum.mautic.org/t/traefik-as-reverse-proxy-for-mautic/20887)
**Author:** [@jenslaufer](https://forum.mautic.org/u/jenslaufer)\ **Replies:** 1\ **Last updated:** [September 18, 2021, 9:36pm UTC](https://forum.mautic.org/t/traefik-as-reverse-proxy-for-mautic/20887 "2021-09-18T21:36:40Z")
Ubuntu 20.04 My PHP version that is linked to docker image mautic/mautic:v4 : My MySQL/MariaDB version is powertic/percona-docker I try to install mautic behind a reverse Traefik proxy with docker-compose. The configu… --- ## [Mautic and SELinux](https://forum.mautic.org/t/mautic-and-selinux/20908)
**Author:** [@frankofno](https://forum.mautic.org/u/frankofno)\ **Replies:** 0\ **Last updated:** [September 17, 2021, 2:05am UTC](https://forum.mautic.org/t/mautic-and-selinux/20908 "2021-09-17T02:05:52Z")
AlmaLinux 8.4 PHP 7.4 mautic 4.0.0. Is there a way to get mautic running with SELinux set to enforce? Looks like it’s not possible to install mautic with SELinux turned on. --- ## [Upgrade from 3.3.3 via 3.3.4 to 4.0.0 broke installation](https://forum.mautic.org/t/upgrade-from-3-3-3-via-3-3-4-to-4-0-0-broke-installation/20672)
**Author:** [@sakrecoer](https://forum.mautic.org/u/sakrecoer)\ **Replies:** 6\ **Last updated:** [September 14, 2021, 8:03pm UTC](https://forum.mautic.org/t/upgrade-from-3-3-3-via-3-3-4-to-4-0-0-broke-installation/20672 "2021-09-14T20:03:50Z")
Mautic 3.3.3 → 3.3.4 → 4.0.0 My PHP version is : 7.4 My MySQL/MariaDB version is (delete as applicable): mysql Ver 15.1 Distrib 10.3.31-MariaDB Updating/Installing Errors I am (delete as applicable): Updating Upgra… --- ## [Requestes URL not found](https://forum.mautic.org/t/requestes-url-not-found/20875)
**Author:** [@eliasfernandes](https://forum.mautic.org/u/eliasfernandes)\ **Replies:** 1\ **Last updated:** [September 14, 2021, 5:27pm UTC](https://forum.mautic.org/t/requestes-url-not-found/20875 "2021-09-14T17:27:45Z")
POST → http://157.546.48/api/contacts/new json body: { “firstname”:“firstname”, “ipAddress”:“Ipaddress”, “lastname”:“lastname”, “email”:“email” } and return: { “errors”: \[ { “message”: “Requested URL not foun… --- ## [Email Editor missing Tokens](https://forum.mautic.org/t/email-editor-missing-tokens/20820)
**Author:** [@michaelasg](https://forum.mautic.org/u/michaelasg)\ **Replies:** 2\ **Last updated:** [September 11, 2021, 5:19pm UTC](https://forum.mautic.org/t/email-editor-missing-tokens/20820 "2021-09-11T17:19:50Z")
Your software My PHP version is : PHP Version 7.4.23 My MySQL version is : 5.7.32-35-log Installed Mautic 4 My problem is : In the email editor I only get a very minimal editing options (font related like Bold, itali… --- ## [New email builder not working](https://forum.mautic.org/t/new-email-builder-not-working/20828)
**Author:** [@jaredrealtor](https://forum.mautic.org/u/jaredrealtor)\ **Replies:** 0\ **Last updated:** [September 11, 2021, 12:11pm UTC](https://forum.mautic.org/t/new-email-builder-not-working/20828 "2021-09-11T12:11:40Z")
Your software My PHP version is : 7.4 My MySQL/MariaDB version is (delete as applicable):MariaDB version Updating/Installing Errors I am (delete as applicable): Installing / Updating Upgrading/installing via (delete… --- ## [Conditional contact fields in the template](https://forum.mautic.org/t/conditional-contact-fields-in-the-template/20762)
**Author:** [@alexanderloewe](https://forum.mautic.org/u/alexanderloewe)\ **Replies:** 2\ **Last updated:** [September 7, 2021, 9:07am UTC](https://forum.mautic.org/t/conditional-contact-fields-in-the-template/20762 "2021-09-07T09:07:32Z")
How can I set conditional contact fields in the template? Something like: {if contactfield=title == Frau}‍ Liebe {contactfield=firstname}‍ {elseif contactfield=title == Herr}‍ Lieber {contactfield=firstname}‍ {endi… [Previous page](https://forum.mautic.org/c/support/mautic-4-install-upgrade-support/100.md?page=9) [Next page](https://forum.mautic.org/c/support/mautic-4-install-upgrade-support/100.md?page=11)