# Mautic 4 Install/Upgrade Support **URL:** https://forum.mautic.org/c/support/mautic-4-install-upgrade-support/100.md?page=2 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 3 --- ## [Mautic does not support PHP version 8.1.7](https://forum.mautic.org/t/mautic-does-not-support-php-version-8-1-7/24727)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 4\ **Last updated:** [January 29, 2024, 3:08am UTC](https://forum.mautic.org/t/mautic-does-not-support-php-version-8-1-7/24727 "2024-01-29T03:08:07Z")
Your software My PHP version is : PHP 8.1.7 (cli) (built: Jun 25 2022 08:13:46) (NTS) \*My MariaDB version is: mariadb Ver 15.1 Distrib 10.6.7-MariaDB Updating/Installing Errors I am :Updating Upgrading/installing v… --- ## [MauticSDK (mtc) is missing after i update to 4.4.11](https://forum.mautic.org/t/mauticsdk-mtc-is-missing-after-i-update-to-4-4-11/30655)
**Author:** [@ooralas](https://forum.mautic.org/u/ooralas)\ **Replies:** 0\ **Last updated:** [January 25, 2024, 8:11am UTC](https://forum.mautic.org/t/mauticsdk-mtc-is-missing-after-i-update-to-4-4-11/30655 "2024-01-25T08:11:12Z")
Your software My PHP version is : 7.4.33 My MySQL/MariaDB version is: 10.6.12-MariaDB-0ubuntu0.22.04.1 Updating/Installing Errors I am: Updating Upgrading/installing via : Command Line Your problem My problem is : … --- ## [Installing via Composer](https://forum.mautic.org/t/installing-via-composer/30081)
**Author:** [@gabe](https://forum.mautic.org/u/gabe)\ **Replies:** 4\ **Last updated:** [December 8, 2023, 11:53pm UTC](https://forum.mautic.org/t/installing-via-composer/30081 "2023-12-08T23:53:03Z")
Your software My PHP version is : php8.0 Updating/Installing Errors I am: Installing Upgrading/installing via : Command Line Your problem My problem is : I’m trying to understand the best way to install via compos… --- ## [Redirecting While Preserving URL Parameters](https://forum.mautic.org/t/redirecting-while-preserving-url-parameters/30565)
**Author:** [@peter\_k](https://forum.mautic.org/u/peter_k)\ **Replies:** 0\ **Last updated:** [January 19, 2024, 8:52am UTC](https://forum.mautic.org/t/redirecting-while-preserving-url-parameters/30565 "2024-01-19T08:52:31Z")
Hey there, I’m having an issue with URL parameter handling when redirecting from an email link to an unpublished landing page that redirects. TL;DR Mautic swallows URL query parameters while redirecting a user from e… --- ## [Mautic Instance not getting upgrade with latest version 4.4.6](https://forum.mautic.org/t/mautic-instance-not-getting-upgrade-with-latest-version-4-4-6/27074)
**Author:** [@raviraj](https://forum.mautic.org/u/raviraj)\ **Replies:** 4\ **Last updated:** [February 20, 2023, 11:40am UTC](https://forum.mautic.org/t/mautic-instance-not-getting-upgrade-with-latest-version-4-4-6/27074 "2023-02-20T11:40:59Z")
Your software My PHP version is : 7.4.33 My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version : 10.5.18 Updating/Installing Errors \*I am : Updating current mautic (3.2.0) with latest (4.4.6) \*Up… --- ## [Campaign is not sending emails after update to mautic 4](https://forum.mautic.org/t/campaign-is-not-sending-emails-after-update-to-mautic-4/22067)
**Author:** [@balakrishnan](https://forum.mautic.org/u/balakrishnan)\ **Replies:** 3\ **Last updated:** [January 5, 2024, 12:53pm UTC](https://forum.mautic.org/t/campaign-is-not-sending-emails-after-update-to-mautic-4/22067 "2024-01-05T12:53:42Z")
Your software My Mautic version is: 4.1.0 My PHP version is: 7.4 My Database type and version is: 10.3.32-MariaDB Your problem My Problem is We just migrated from 3.3.4 to 4.0. Campaigns not sending email, means i… --- ## [Ideal server setup for multiple instances with V4.4+](https://forum.mautic.org/t/ideal-server-setup-for-multiple-instances-with-v4-4/25171)
**Author:** [@tornmarketing](https://forum.mautic.org/u/tornmarketing)\ **Replies:** 6\ **Last updated:** [December 29, 2023, 4:23am UTC](https://forum.mautic.org/t/ideal-server-setup-for-multiple-instances-with-v4-4/25171 "2023-12-29T04:23:02Z")
What is the ideal setup (Control Panel / Linux OS) for v4.4 moving forward? We have a Cyberpanel instance which was running happily prior to the forced changes to composer, and it has completely played havoc with ~15 in… --- ## [I really could use some Guidance/Help](https://forum.mautic.org/t/i-really-could-use-some-guidance-help/30257)
**Author:** [@mdcyntst](https://forum.mautic.org/u/mdcyntst)\ **Replies:** 1\ **Last updated:** [December 18, 2023, 9:53pm UTC](https://forum.mautic.org/t/i-really-could-use-some-guidance-help/30257 "2023-12-18T21:53:07Z")
OS Fedora 38 PHP 8.0 (but started at 8.3) : \*My MySQL/MariaDB 10.5.23-1 \*I am Installing 4.4 (but tried 5.x) \*installing via Command Line My issue: I started out trying to install via github (5.x), that failed (pos… --- ## [Installing Fresh Copy of 4.3.1, Still has Mysql Bugs](https://forum.mautic.org/t/installing-fresh-copy-of-4-3-1-still-has-mysql-bugs/24434)
**Author:** [@johnwick](https://forum.mautic.org/u/johnwick)\ **Replies:** 13\ **Last updated:** [December 14, 2023, 7:24am UTC](https://forum.mautic.org/t/installing-fresh-copy-of-4-3-1-still-has-mysql-bugs/24434 "2023-12-14T07:24:05Z")
Environment Linux 7.9 PHP 7.4 MariaDB 10.4.25 I got so fed up with the MySQL errors from upgrading 4.2 to 4.3.1 that I pulled the nuclear operation and deleted my previous 4.2.2 instance. Installing 4.3.1 did not fix… --- ## [Installation by Composer](https://forum.mautic.org/t/installation-by-composer/30211)
**Author:** [@trouble](https://forum.mautic.org/u/trouble)\ **Replies:** 0\ **Last updated:** [December 14, 2023, 12:57am UTC](https://forum.mautic.org/t/installation-by-composer/30211 "2023-12-14T00:57:30Z")
Your software My PHP version is : 8.0.30 My MariaDB version is mariadb Ver 15.1 Updating/Installing Errors I am installing via Command Line These errors are showing in the installer : Problem 1 - Root composer.js… --- ## [How to extend Mautic GrapesJS to add custom blocks?](https://forum.mautic.org/t/how-to-extend-mautic-grapesjs-to-add-custom-blocks/30127)
**Author:** [@peter\_k](https://forum.mautic.org/u/peter_k)\ **Replies:** 1\ **Last updated:** [December 11, 2023, 12:47am UTC](https://forum.mautic.org/t/how-to-extend-mautic-grapesjs-to-add-custom-blocks/30127 "2023-12-11T00:47:41Z")
Hi, basically the title. I want to extend GrapesJS and add custom blocks. I guess, I need to create GrapesJS Plugins. I read how I create a Mautic Plugin and how I create a GrapesJS Plugin. I’m wondering: How would I… --- ## [API Connection on Hostinger with Cyber Panel](https://forum.mautic.org/t/api-connection-on-hostinger-with-cyber-panel/30150)
**Author:** [@malik](https://forum.mautic.org/u/malik)\ **Replies:** 2\ **Last updated:** [December 9, 2023, 12:46pm UTC](https://forum.mautic.org/t/api-connection-on-hostinger-with-cyber-panel/30150 "2023-12-09T12:46:00Z")
Your software Mautic version is : v4.4.10, WordPress, OptimizePress My PHP version is : 8.0 My MySQL/MariaDB version is : 10.3.39-MariaDB ISSUE I am using VPS with CyberPanel Using WordPress + OptimizePress on my m… --- ## [Need Guidance For Upgrading Mautic With Custom Configuration In The System](https://forum.mautic.org/t/need-guidance-for-upgrading-mautic-with-custom-configuration-in-the-system/30160)
**Author:** [@jaydeep121](https://forum.mautic.org/u/jaydeep121)\ **Replies:** 0\ **Last updated:** [December 8, 2023, 1:30pm UTC](https://forum.mautic.org/t/need-guidance-for-upgrading-mautic-with-custom-configuration-in-the-system/30160 "2023-12-08T13:30:17Z")
I am currently Using Mautic version 3.2. I have made many modifications to default system according to requirements. I want to upgrade my Mautic system from version 3.2 to 4.4 Please note, There are many configurations … --- ## [Can't install mautic via composer](https://forum.mautic.org/t/cant-install-mautic-via-composer/23781)
**Author:** [@gabe](https://forum.mautic.org/u/gabe)\ **Replies:** 5\ **Last updated:** [November 27, 2023, 6:13pm UTC](https://forum.mautic.org/t/cant-install-mautic-via-composer/23781 "2023-11-27T18:13:04Z")
Your software My PHP version is : 7.4 Updating/Installing Errors I am: Updating Upgrading/installing via: Command Line These errors are showing in the installer : /home/ubuntu/.cache/composer/vcs does not exist and … --- ## [Zapier integration error](https://forum.mautic.org/t/zapier-integration-error/24286)
**Author:** [@atsatli](https://forum.mautic.org/u/atsatli)\ **Replies:** 3\ **Last updated:** [November 24, 2023, 11:31am UTC](https://forum.mautic.org/t/zapier-integration-error/24286 "2023-11-24T11:31:51Z")
hello there as i was integrating zapier with mautic to google sheet as there was error as i asked zapier support but they replied as i tried to clear cache and tried some google search but it din make can any … --- ## [Mautic Errors in 4.4.9 version for sending emails](https://forum.mautic.org/t/mautic-errors-in-4-4-9-version-for-sending-emails/28207)
**Author:** [@ayayron](https://forum.mautic.org/u/ayayron)\ **Replies:** 22\ **Last updated:** [November 19, 2023, 2:25am UTC](https://forum.mautic.org/t/mautic-errors-in-4-4-9-version-for-sending-emails/28207 "2023-11-19T02:25:12Z")
Your software Mautic 4.4.8 My PHP version is : 8.0 My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version Web server nginx/1.10.3 Database client version: libmysql - mysqlnd 5.0.12-dev - 20150407… --- ## [OutOfMemoryException - EscaperExtension.php](https://forum.mautic.org/t/outofmemoryexception-escaperextension-php/29929)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 0\ **Last updated:** [November 12, 2023, 8:24pm UTC](https://forum.mautic.org/t/outofmemoryexception-escaperextension-php/29929 "2023-11-12T20:24:26Z")
Did anyone experience problems with the escaperextension.php ? I have now at least two instances that throw errors with it once in a while, which ends up with PHP requesting up to 50GB RAM… crashing mautic. Its related … --- ## [Migrate data to Google Cloud](https://forum.mautic.org/t/migrate-data-to-google-cloud/29900)
**Author:** [@candidatehub](https://forum.mautic.org/u/candidatehub)\ **Replies:** 2\ **Last updated:** [November 9, 2023, 7:21pm UTC](https://forum.mautic.org/t/migrate-data-to-google-cloud/29900 "2023-11-09T19:21:19Z")
Your software My PHP version is : PHP Version 7.4.33 My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version 7.4.33 I would like to move to Google Cloud Storage instead of our current hosting for our… --- ## [Upgrading to v4: no commands specified in "mautic:cache" namespace](https://forum.mautic.org/t/upgrading-to-v4-no-commands-specified-in-mautic-cache-namespace/29844)
**Author:** [@uykusuz](https://forum.mautic.org/u/uykusuz)\ **Replies:** 0\ **Last updated:** [November 6, 2023, 12:24pm UTC](https://forum.mautic.org/t/upgrading-to-v4-no-commands-specified-in-mautic-cache-namespace/29844 "2023-11-06T12:24:24Z")
Hi mautic community! I’m in the process of upgrading mautic from v3 to v4 and have an issue. See the details below. Can someone help me out and point me into the right direction? Thank you in advance! Your software … --- ## [Mautic Error: Failed to open stream: Permission denied](https://forum.mautic.org/t/mautic-error-failed-to-open-stream-permission-denied/29721)
**Author:** [@team](https://forum.mautic.org/u/team)\ **Replies:** 9\ **Last updated:** [October 25, 2023, 3:20am UTC](https://forum.mautic.org/t/mautic-error-failed-to-open-stream-permission-denied/29721 "2023-10-25T03:20:29Z")
Hi Everyone, The following Cron Job configuration: /usr/local/bin/php /home/mautic/public\_html/mautic.devced.com/bin/console mautic:emails:send Produced the following terminal error message: In StreamHandler.php… --- ## [Select image for mjml e-mails is not displayed](https://forum.mautic.org/t/select-image-for-mjml-e-mails-is-not-displayed/29585)
**Author:** [@lupo955](https://forum.mautic.org/u/lupo955)\ **Replies:** 2\ **Last updated:** [October 10, 2023, 6:40pm UTC](https://forum.mautic.org/t/select-image-for-mjml-e-mails-is-not-displayed/29585 "2023-10-10T18:40:24Z")
Your software My Mautic version is: 4.4.10 My PHP version is: 8.0 - Ubuntu 22.04 My Database type and version is: 10.6.12-MariaDB-0ubuntu0.22.04.1 Your problem My problem is: when i try to add pictures into a mjml e… --- ## [AWS EC2 issue! (Ubuntu server 20.20)](https://forum.mautic.org/t/aws-ec2-issue-ubuntu-server-20-20/29660)
**Author:** [@tdserviceco](https://forum.mautic.org/u/tdserviceco)\ **Replies:** 1\ **Last updated:** [October 15, 2023, 7:48pm UTC](https://forum.mautic.org/t/aws-ec2-issue-ubuntu-server-20-20/29660 "2023-10-15T19:48:55Z")
Greatings everyone, first timer here. I have issues with AWS and Ubuntu server. I have installed PHP 8, Apache2 and MariaDB. I want to install Mautic4 via FTP (vsfptd) (or is there an easier way do download Mautic4 to u… --- ## [Mautic Segment Issues](https://forum.mautic.org/t/mautic-segment-issues/29638)
**Author:** [@team](https://forum.mautic.org/u/team)\ **Replies:** 1\ **Last updated:** [October 14, 2023, 6:38am UTC](https://forum.mautic.org/t/mautic-segment-issues/29638 "2023-10-14T06:38:55Z")
Hi everyone, When we create segments and launch email campaigns, what is the difference between ‘pending’ and ‘sent’?" Please refer to the captured screenshot image for details (i.e., check the modification date): F… --- ## [Mautic Column Import Fails](https://forum.mautic.org/t/mautic-column-import-fails/29522)
**Author:** [@team](https://forum.mautic.org/u/team)\ **Replies:** 26\ **Last updated:** [October 10, 2023, 2:15pm UTC](https://forum.mautic.org/t/mautic-column-import-fails/29522 "2023-10-10T14:15:15Z")
EasyApache 4 My Mautic version is: 45\_mautic-449 My PHP 80, PHP 8.0.29-1.1.3.cpanel extention: php80-php-fileinfo cPanel & WHM on AlmaLinux OS: AlmaLinux v8.8.0 STANDARD kvm cPanel Version 112.0.5 Hi everyone, We… --- ## [Mautic Email Messages Reject as Spam?](https://forum.mautic.org/t/mautic-email-messages-reject-as-spam/29555)
**Author:** [@team](https://forum.mautic.org/u/team)\ **Replies:** 3\ **Last updated:** [October 9, 2023, 9:06am UTC](https://forum.mautic.org/t/mautic-email-messages-reject-as-spam/29555 "2023-10-09T09:06:49Z")
EasyApache 4 My Mautic version is: 45\_mautic-449 My PHP 80, PHP 8.0.29-1.1.3.cpanel extention: php80-php-fileinfo cPanel & WHM on AlmaLinux OS: AlmaLinux v8.8.0 STANDARD kvm cPanel Version 112.0.5 Hi everyone, Em… --- ## [Mautic📧fetch throws an error](https://forum.mautic.org/t/mauticfetch-throws-an-error/29586)
**Author:** [@lupo955](https://forum.mautic.org/u/lupo955)\ **Replies:** 0\ **Last updated:** [October 8, 2023, 7:06pm UTC](https://forum.mautic.org/t/mauticfetch-throws-an-error/29586 "2023-10-08T19:06:11Z")
Your software \*Mautic 4.4.10 My PHP version is : 8.1 My MySQL/MariaDB version is 10.6.12-MariaDB-0ubuntu0.22.04.1 - mysqli Updating/Installing Errors there were no errors at installation These errors are showing in… --- ## [Error The site is currently offline when installing mautic 4.4.10 aapanel](https://forum.mautic.org/t/error-the-site-is-currently-offline-when-installing-mautic-4-4-10-aapanel/29567)
**Author:** [@adrianoxy](https://forum.mautic.org/u/adrianoxy)\ **Replies:** 0\ **Last updated:** [October 7, 2023, 2:03am UTC](https://forum.mautic.org/t/error-the-site-is-currently-offline-when-installing-mautic-4-4-10-aapanel/29567 "2023-10-07T02:03:56Z")
Mautic 4.4.10 My PHP version is : 8 MySQL/version 5.7.40 Updating/Installing Errors error when installing (does not even open the installer) These errors are showing in the installer : The site is currently offline … --- ## [Cron Job Issue?](https://forum.mautic.org/t/cron-job-issue/29553)
**Author:** [@team](https://forum.mautic.org/u/team)\ **Replies:** 6\ **Last updated:** [October 6, 2023, 1:31pm UTC](https://forum.mautic.org/t/cron-job-issue/29553 "2023-10-06T13:31:37Z")
EasyApache 4 My Mautic version is: 45\_mautic-449 My PHP 80, PHP 8.0.29-1.1.3.cpanel extention: php80-php-fileinfo cPanel & WHM on AlmaLinux OS: AlmaLinux v8.8.0 STANDARD kvm cPanel Version 112.0.5 Hi everyone, Ye… --- ## [Installed mautic 4.4.10 with softaculous - getting 403 error](https://forum.mautic.org/t/installed-mautic-4-4-10-with-softaculous-getting-403-error/29425)
**Author:** [@mikehersee](https://forum.mautic.org/u/mikehersee)\ **Replies:** 7\ **Last updated:** [October 3, 2023, 6:27pm UTC](https://forum.mautic.org/t/installed-mautic-4-4-10-with-softaculous-getting-403-error/29425 "2023-10-03T18:27:50Z")
Your software My PHP version is :8.0 My MariaDB version is 10.6.15 Updating/Installing Errors I am: Installing installing via Softaculous on Rochen hosting (who host the joomla official website) These errors are sh… --- ## [Mautic Gmail API Credentials](https://forum.mautic.org/t/mautic-gmail-api-credentials/29521)
**Author:** [@team](https://forum.mautic.org/u/team)\ **Replies:** 0\ **Last updated:** [October 3, 2023, 5:05am UTC](https://forum.mautic.org/t/mautic-gmail-api-credentials/29521 "2023-10-03T05:05:05Z")
EasyApache 4 My Mautic version is: 45\_mautic-449 My PHP 80, PHP 8.0.29-1.1.3.cpanel extention: php80-php-fileinfo cPanel & WHM on AlmaLinux OS: AlmaLinux v8.8.0 STANDARD kvm cPanel Version 112.0.5 Hi everyone, To… [Previous page](https://forum.mautic.org/c/support/mautic-4-install-upgrade-support/100.md?page=1) [Next page](https://forum.mautic.org/c/support/mautic-4-install-upgrade-support/100.md?page=3)