# Mautic 4 Install/Upgrade Support **URL:** https://forum.mautic.org/c/support/mautic-4-install-upgrade-support/100.md?page=5 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 6 --- ## [How to Create Segment Based On Never Read Email after Subscribed in 3 months ago?](https://forum.mautic.org/t/how-to-create-segment-based-on-never-read-email-after-subscribed-in-3-months-ago/27764)
**Author:** [@dnxyz](https://forum.mautic.org/u/dnxyz)\ **Replies:** 1\ **Last updated:** [April 19, 2023, 7:12am UTC](https://forum.mautic.org/t/how-to-create-segment-based-on-never-read-email-after-subscribed-in-3-months-ago/27764 "2023-04-19T07:12:21Z")
Your software My PHP version is : v4.1.1 My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version Updating/Installing Errors I am (delete as applicable): Installing / Updating Upgrading/installing v… --- ## [Has anyone how to fix the error: Failed to clear FilesystemTagAwareAdapter?](https://forum.mautic.org/t/has-anyone-how-to-fix-the-error-failed-to-clear-filesystemtagawareadapter/24747)
**Author:** [@gregy1](https://forum.mautic.org/u/gregy1)\ **Replies:** 4\ **Last updated:** [April 11, 2023, 5:09pm UTC](https://forum.mautic.org/t/has-anyone-how-to-fix-the-error-failed-to-clear-filesystemtagawareadapter/24747 "2023-04-11T17:09:39Z")
Your software My PHP version is : 7.4 My MariaDB version is: 10.2 My Mautic version is : 4.4.0 These errors are showing in the Mautic log : mautic.EMERGENCY: Failed to clear Mautic cache. {“adapter”:“FilesystemTagAw… --- ## [Error when updating to 4.4.7](https://forum.mautic.org/t/error-when-updating-to-4-4-7/27653)
**Author:** [@mneumann](https://forum.mautic.org/u/mneumann)\ **Replies:** 0\ **Last updated:** [April 7, 2023, 7:09pm UTC](https://forum.mautic.org/t/error-when-updating-to-4-4-7/27653 "2023-04-07T19:09:50Z")
Your software Mautic 4.4.7 My PHP version is : 7.4.33 My MySQL (delete as applicable): Percona 8.0 Updating/Installing Errors I am (delete as applicable): Updating Upgrading/installing via (delete as applicable) : C… --- ## [Moved from NGINX to APACHE but now url shows index.php code](https://forum.mautic.org/t/moved-from-nginx-to-apache-but-now-url-shows-index-php-code/27538)
**Author:** [@fernandodepaula](https://forum.mautic.org/u/fernandodepaula)\ **Replies:** 3\ **Last updated:** [March 30, 2023, 7:37am UTC](https://forum.mautic.org/t/moved-from-nginx-to-apache-but-now-url-shows-index-php-code/27538 "2023-03-30T07:37:56Z")
apache2My PHP version is\* : 7.4.3 Moved from NGINX to APACHE but now url shows index.php code. I had lastest version of mautic working but without css and had tu put manually /s/login in the url to access. --- ## [Mautic installation looks terrible (awful)](https://forum.mautic.org/t/mautic-installation-looks-terrible-awful/27530)
**Author:** [@fernandodepaula](https://forum.mautic.org/u/fernandodepaula)\ **Replies:** 3\ **Last updated:** [March 29, 2023, 2:06am UTC](https://forum.mautic.org/t/mautic-installation-looks-terrible-awful/27530 "2023-03-29T02:06:32Z")
Hello guys, how are you??? I installed mautic, but looks terrible. Any ideas?? --- ## [Mautic Forms Broken on Internet Explorer 11 - Windows 10](https://forum.mautic.org/t/mautic-forms-broken-on-internet-explorer-11-windows-10/26312)
**Author:** [@plato39](https://forum.mautic.org/u/plato39)\ **Replies:** 5\ **Last updated:** [December 6, 2022, 10:09pm UTC](https://forum.mautic.org/t/mautic-forms-broken-on-internet-explorer-11-windows-10/26312 "2022-12-06T22:09:07Z")
Mautic forms are broken in Microsoft IE 11 on Windows 10. Obviously I know this is an old browser but I have clients who are stuck on Windows 10 (for whatever reason) and still use this browser. The error is related to… --- ## [Composer update / upgrade fails](https://forum.mautic.org/t/composer-update-upgrade-fails/27420)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 0\ **Last updated:** [March 19, 2023, 9:50pm UTC](https://forum.mautic.org/t/composer-update-upgrade-fails/27420 "2023-03-19T21:50:38Z")
Hello together, using the “new” composer way I always crashing my installation when trying to upgrade a release. What’s the best and tested documentation on upgrading an existing composer installation? I came from a “co… --- ## [Update Failure from 3.3.3 -\> 4.4.7 (Can't create table \`mautic\`.\`oauth2\_clients\` FK constraint incorrectly formed)](https://forum.mautic.org/t/update-failure-from-3-3-3-4-4-7-cant-create-table-mautic-oauth2-clients-fk-constraint-incorrectly-formed/27371)
**Author:** [@cparker](https://forum.mautic.org/u/cparker)\ **Replies:** 0\ **Last updated:** [March 16, 2023, 6:26pm UTC](https://forum.mautic.org/t/update-failure-from-3-3-3-4-4-7-cant-create-table-mautic-oauth2-clients-fk-constraint-incorrectly-formed/27371 "2023-03-16T18:26:02Z")
Your software My PHP version is : 7.4.33 My MariaDB version is : 10.5.11 OS: CentOS Updating/Installing Errors \*I am: Installing / Updating Upgrading/installing via : Command Line These errors are showing in the i… --- ## [Disabling Do not Send Marketing Messages to the Same Contact](https://forum.mautic.org/t/disabling-do-not-send-marketing-messages-to-the-same-contact/27364)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 2\ **Last updated:** [March 16, 2023, 4:41pm UTC](https://forum.mautic.org/t/disabling-do-not-send-marketing-messages-to-the-same-contact/27364 "2023-03-16T16:41:10Z")
Does anyone know where about in the code it is possible to disable the feature of not sending the same marketing message twice to a contact? An example of use case would be the RSS To Email plugin. If someone wants to … --- ## [Mysterious broken image links after upgrade to 4.4.6](https://forum.mautic.org/t/mysterious-broken-image-links-after-upgrade-to-4-4-6/27299)
**Author:** [@symbinc](https://forum.mautic.org/u/symbinc)\ **Replies:** 5\ **Last updated:** [March 16, 2023, 4:02pm UTC](https://forum.mautic.org/t/mysterious-broken-image-links-after-upgrade-to-4-4-6/27299 "2023-03-16T16:02:10Z")
Your software My PHP version is : 7.4.33 My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version Updating/Installing Errors I am (delete as applicable): Updating Upgrading/installing via (delete as… --- ## [How to add senders to Mautic?](https://forum.mautic.org/t/how-to-add-senders-to-mautic/27168)
**Author:** [@To-Perceive](https://forum.mautic.org/u/To-Perceive)\ **Replies:** 6\ **Last updated:** [March 15, 2023, 5:48pm UTC](https://forum.mautic.org/t/how-to-add-senders-to-mautic/27168 "2023-03-15T17:48:39Z")
Hello everyone, does anyone know how to add senders in Mautic to send from different domains? Or is it not possible? I would like to create campaigns in Mautic sending different emails through the same Mautic. --- ## [Plugsin missing](https://forum.mautic.org/t/plugsin-missing/27316)
**Author:** [@vincent.fr](https://forum.mautic.org/u/vincent.fr)\ **Replies:** 8\ **Last updated:** [March 15, 2023, 6:23am UTC](https://forum.mautic.org/t/plugsin-missing/27316 "2023-03-15T06:23:24Z")
Your software My Mautic version is: 4.4.4 My PHP version is: 7.4.33 My Database type and version is: 10.5.18-MariaDB-0+deb11u1 Your problem My problem is: Mautic installed by using composer. The plugins are missing,… --- ## [Cron jobs are not triggering automatically](https://forum.mautic.org/t/cron-jobs-are-not-triggering-automatically/23319)
**Author:** [@designedbyks](https://forum.mautic.org/u/designedbyks)\ **Replies:** 4\ **Last updated:** [March 2, 2023, 7:24am UTC](https://forum.mautic.org/t/cron-jobs-are-not-triggering-automatically/23319 "2023-03-02T07:24:58Z")
Your software My PHP version is 7.4.21 : My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version:5.7.34 My problem is :I am first time using mautic.I have setup everything correctly and everything is… --- ## [How to Reuse the Subject Line from the last sent email in a campaign](https://forum.mautic.org/t/how-to-reuse-the-subject-line-from-the-last-sent-email-in-a-campaign/26991)
**Author:** [@sidharthgraffer](https://forum.mautic.org/u/sidharthgraffer)\ **Replies:** 1\ **Last updated:** [March 2, 2023, 7:23am UTC](https://forum.mautic.org/t/how-to-reuse-the-subject-line-from-the-last-sent-email-in-a-campaign/26991 "2023-03-02T07:23:54Z")
Hey, I have created a Mautic campaign but this time I want to give my audience a personalized feel. Hence I want my email’s Subject Line to be seen as “RE: Regarding…” Now the Subject line will keep varying based on m… --- ## [Don’t understand how “contact field value” condition works](https://forum.mautic.org/t/don-t-understand-how-contact-field-value-condition-works/26988)
**Author:** [@theodorus](https://forum.mautic.org/u/theodorus)\ **Replies:** 1\ **Last updated:** [March 2, 2023, 7:23am UTC](https://forum.mautic.org/t/don-t-understand-how-contact-field-value-condition-works/26988 "2023-03-02T07:23:18Z")
hello my condition contact fields value is not work My cron is running normally, and i change the condition but still not work --- ## [404 error after installation Mautic v4.4.6](https://forum.mautic.org/t/404-error-after-installation-mautic-v4-4-6/27200)
**Author:** [@lattoh](https://forum.mautic.org/u/lattoh)\ **Replies:** 1\ **Last updated:** [February 28, 2023, 10:43pm UTC](https://forum.mautic.org/t/404-error-after-installation-mautic-v4-4-6/27200 "2023-02-28T22:43:44Z")
Hello, I have installed Mautic 4.4.6 on Ubuntu 22.04.2 LTS with PHP 8.0.28, and MariaDB 10.6.12 After the installation, the Mautic portal is redirecting to /s/dashboard and the pay says 404 not found. I am not able to… --- ## [We need some clear composer update instructions](https://forum.mautic.org/t/we-need-some-clear-composer-update-instructions/27175)
**Author:** [@johnwick](https://forum.mautic.org/u/johnwick)\ **Replies:** 0\ **Last updated:** [February 26, 2023, 8:23am UTC](https://forum.mautic.org/t/we-need-some-clear-composer-update-instructions/27175 "2023-02-26T08:23:59Z")
I went from Mautic 4.4.4 to 4.4.6 and it was a total nightmare. First I tried to follow this page. Installing Mautic with Composer No matter what I did Mautic wouldn’t update. composer outdated showed the new package… --- ## [I updated from the notification now i am getting 500 error](https://forum.mautic.org/t/i-updated-from-the-notification-now-i-am-getting-500-error/24968)
**Author:** [@manas](https://forum.mautic.org/u/manas)\ **Replies:** 7\ **Last updated:** [February 21, 2023, 9:18am UTC](https://forum.mautic.org/t/i-updated-from-the-notification-now-i-am-getting-500-error/24968 "2023-02-21T09:18:48Z")
Your software \*My PHP version is : 8 lastest version \*My MySQL/MariaDB version is MySQL Updating Errors \*I am Updating \*Upgrading via Web These errors are showing in the installer : Clearing Application Cache it … --- ## [Error in Log](https://forum.mautic.org/t/error-in-log/20905)
**Author:** [@patodorf](https://forum.mautic.org/u/patodorf)\ **Replies:** 2\ **Last updated:** [February 21, 2023, 7:15am UTC](https://forum.mautic.org/t/error-in-log/20905 "2023-02-21T07:15:54Z")
Your software My PHP version is : 7.4.23 My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version Updating/Installing Errors I am (delete as applicable): Installing / Updating Upgrading/installing v… --- ## [Where is the configuration that used to be on local.php?](https://forum.mautic.org/t/where-is-the-configuration-that-used-to-be-on-local-php/27052)
**Author:** [@Yosu\_Cadilla](https://forum.mautic.org/u/Yosu_Cadilla)\ **Replies:** 3\ **Last updated:** [February 16, 2023, 3:05pm UTC](https://forum.mautic.org/t/where-is-the-configuration-that-used-to-be-on-local-php/27052 "2023-02-16T15:05:32Z")
Your software My PHP version is : 8.0 My MySQL/MariaDB version is : MySQL 8.0 Updating/Installing Errors I am Installing and then trying to configure by editing the generated local.php file. Installer Type: Zip file… --- ## [Mautic installation with composer to use Marketplace](https://forum.mautic.org/t/mautic-installation-with-composer-to-use-marketplace/27025)
**Author:** [@To-Perceive](https://forum.mautic.org/u/To-Perceive)\ **Replies:** 0\ **Last updated:** [February 13, 2023, 10:08pm UTC](https://forum.mautic.org/t/mautic-installation-with-composer-to-use-marketplace/27025 "2023-02-13T22:08:09Z")
Hey guys! Has anyone here updated Mautic with composer to use the Marketplace function? If so, does anyone have an objective install guide? Mautic’s guide is complex for laymen like me. USE: vps account cpu 6 cores, 16G… --- ## [Fresh Mautic Installation with Composer](https://forum.mautic.org/t/fresh-mautic-installation-with-composer/26997)
**Author:** [@tobsowo](https://forum.mautic.org/u/tobsowo)\ **Replies:** 0\ **Last updated:** [February 10, 2023, 10:31am UTC](https://forum.mautic.org/t/fresh-mautic-installation-with-composer/26997 "2023-02-10T10:31:23Z")
Your software My PHP version is : 7.5 My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version Installing Errors Successfully install Composer but when installing Mautic it can’t find vendor and curr… --- ## [Create custom fields for user (not contact)](https://forum.mautic.org/t/create-custom-fields-for-user-not-contact/26965)
**Author:** [@sidharthgraffer](https://forum.mautic.org/u/sidharthgraffer)\ **Replies:** 7\ **Last updated:** [February 9, 2023, 5:15am UTC](https://forum.mautic.org/t/create-custom-fields-for-user-not-contact/26965 "2023-02-09T05:15:27Z")
Hey I am using Mautic for about 6 months now. I have shifted my complete team to Mautic. They are using the campaign as created by me. However in each email we generally share an Calendar Link for booking a meeting. T… --- ## [Install Problems on PHP on IIS](https://forum.mautic.org/t/install-problems-on-php-on-iis/26940)
**Author:** [@scarfie](https://forum.mautic.org/u/scarfie)\ **Replies:** 2\ **Last updated:** [February 7, 2023, 1:20am UTC](https://forum.mautic.org/t/install-problems-on-php-on-iis/26940 "2023-02-07T01:20:42Z")
My PHP version is: 7.4.33 My MySQL version is: 8.0.32 I am: Installing via Web (from the zip downloaded zip folder) These errors are showing in the installer: The site is currently offline due to encountering an erro… --- ## [Issue On Importing Plugins in mautic 4.4.5](https://forum.mautic.org/t/issue-on-importing-plugins-in-mautic-4-4-5/26939)
**Author:** [@harenait](https://forum.mautic.org/u/harenait)\ **Replies:** 7\ **Last updated:** [February 6, 2023, 1:55pm UTC](https://forum.mautic.org/t/issue-on-importing-plugins-in-mautic-4-4-5/26939 "2023-02-06T13:55:14Z")
Mautic 4.4.5 My PHP version is : 8.0.27 My problem is : Hello, I want to install thecustom objects plugin in my mautic. I downloaded the github repository : GitHub - acquia/mc-cs-plugin-custom-objects: Mautic plugin ad… --- ## [Mautic 4.0 support for PHP 8.0](https://forum.mautic.org/t/mautic-4-0-support-for-php-8-0/21860)
**Author:** [@ledzee](https://forum.mautic.org/u/ledzee)\ **Replies:** 5\ **Last updated:** [February 5, 2023, 4:59pm UTC](https://forum.mautic.org/t/mautic-4-0-support-for-php-8-0/21860 "2023-02-05T16:59:11Z")
Your software My version PHP 8.0 Raspberry pi running Raspberry OS Lite. Hello, I am looking to install Mautic 4.0 on my Raspberry pi as a side project. Realized that PHP 8.0 support for Mautic is in progress. - Req… --- ## [MAUTIC update error](https://forum.mautic.org/t/mautic-update-error/24701)
**Author:** [@funkman733](https://forum.mautic.org/u/funkman733)\ **Replies:** 19\ **Last updated:** [January 27, 2023, 10:27am UTC](https://forum.mautic.org/t/mautic-update-error/24701 "2023-01-27T10:27:44Z")
Your software My PHP version is : 7.4.30 My MySQL/MariaDB version is 10.3.34: MySQL/MariaDB version Updating/Installing Errors I am trying to Updating Upgrading via : Web and Command Line These errors are showing i… --- ## [Error 400\_ Bad Request](https://forum.mautic.org/t/error-400-bad-request/26778)
**Author:** [@arsene](https://forum.mautic.org/u/arsene)\ **Replies:** 1\ **Last updated:** [January 17, 2023, 5:59am UTC](https://forum.mautic.org/t/error-400-bad-request/26778 "2023-01-17T05:59:38Z")
Your software Mautic 4.4.5 My PHP version is : 7.4 My MySQL/MariaDB version is (delete as applicable): MySQL 5.7.23-23 Updating/Installing Errors I am (delete as applicable): Installing Upgrading/installing via (del… --- ## [Media Files not loading 404 Error](https://forum.mautic.org/t/media-files-not-loading-404-error/22467)
**Author:** [@blowfish](https://forum.mautic.org/u/blowfish)\ **Replies:** 3\ **Last updated:** [January 6, 2023, 10:13am UTC](https://forum.mautic.org/t/media-files-not-loading-404-error/22467 "2023-01-06T10:13:51Z")
Your software is v4.1.1 My PHP version is : 7.4.3 My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version 10.3.31 Your problem My problem is : I’m trying to edit a email segment campaign but i can … --- ## [Mautic contact import merge question: Existing Do Not Contact?](https://forum.mautic.org/t/mautic-contact-import-merge-question-existing-do-not-contact/26570)
**Author:** [@lanaprinzip](https://forum.mautic.org/u/lanaprinzip)\ **Replies:** 0\ **Last updated:** [January 2, 2023, 6:17pm UTC](https://forum.mautic.org/t/mautic-contact-import-merge-question-existing-do-not-contact/26570 "2023-01-02T18:17:46Z")
We want to import contacts from a different DB into Mautic. Basically those are webinar users that now will also use mautic. Question: What happens, if couple of contacts (that will be imported) e.g. a,b,c are already… [Previous page](https://forum.mautic.org/c/support/mautic-4-install-upgrade-support/100.md?page=4) [Next page](https://forum.mautic.org/c/support/mautic-4-install-upgrade-support/100.md?page=6)