# Mautic 4 Install/Upgrade Support

**URL:** https://forum.mautic.org/c/support/mautic-4-install-upgrade-support/100.md?page=6

[Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md)

**Page:** 7

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## [Update with composer from 4.4.3 -\> 4.4.4](https://forum.mautic.org/t/update-with-composer-from-4-4-3-4-4-4/26022)

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**Author:** [@cristi0x1](https://forum.mautic.org/u/cristi0x1)\
**Replies:** 2\
**Last updated:** [December 30, 2022, 5:56pm UTC](https://forum.mautic.org/t/update-with-composer-from-4-4-3-4-4-4/26022 "2022-12-30T17:56:54Z")

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My PHP version is : 7.4 Updating/Installing Errors I am: Updating Upgrading via : Composer I am trying to find out the proper way of upgrading Mautic via composer. Tried to run “composer update” but that didn’t updat…

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## [Cannot edit existing emails after upgrade from Mautic 3 to 4.4.5](https://forum.mautic.org/t/cannot-edit-existing-emails-after-upgrade-from-mautic-3-to-4-4-5/26538)

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**Author:** [@mneumann](https://forum.mautic.org/u/mneumann)\
**Replies:** 2\
**Last updated:** [December 30, 2022, 1:27pm UTC](https://forum.mautic.org/t/cannot-edit-existing-emails-after-upgrade-from-mautic-3-to-4-4-5/26538 "2022-12-30T13:27:20Z")

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Your software My PHP version is : PHP 7.4.33 My MySQL/MariaDB version is (delete as applicable): 5.7.39-42 Updating/Installing Errors I am (delete as applicable): Updating Upgrading/installing via (delete as applic…

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## ["Script inside head" feature on Landing pages - Javascript OK?](https://forum.mautic.org/t/script-inside-head-feature-on-landing-pages-javascript-ok/26497)

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**Author:** [@lanaprinzip](https://forum.mautic.org/u/lanaprinzip)\
**Replies:** 2\
**Last updated:** [December 25, 2022, 10:06am UTC](https://forum.mautic.org/t/script-inside-head-feature-on-landing-pages-javascript-ok/26497 "2022-12-25T10:06:30Z")

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Hi, coming from this thread Anyone using Matomo with Mautic? What is possible to integrate between them? - #6 by lanaprinzip I found the feature in Version 4 “Script inside head”. My question: Can you add Javascript li…

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## [\[SOLVED\] Swift mailer not sending embedded images](https://forum.mautic.org/t/solved-swift-mailer-not-sending-embedded-images/26452)

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**Author:** [@avelinohm](https://forum.mautic.org/u/avelinohm)\
**Replies:** 1\
**Last updated:** [December 20, 2022, 12:48pm UTC](https://forum.mautic.org/t/solved-swift-mailer-not-sending-embedded-images/26452 "2022-12-20T12:48:52Z")

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Mautic 4.4.4 PHP 8.0.20 MariaDB 10.5.16 Updating/Installing Errors I am installing via command line. These errors are showing in the installer None These errors are showing in the Mautic log : \[2022-12-20 11:30:3…

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## [elFinder is not working after update](https://forum.mautic.org/t/elfinder-is-not-working-after-update/25855)

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**Author:** [@vitaljik](https://forum.mautic.org/u/vitaljik)\
**Replies:** 1\
**Last updated:** [December 18, 2022, 5:58pm UTC](https://forum.mautic.org/t/elfinder-is-not-working-after-update/25855 "2022-12-18T17:58:12Z")

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Your software My PHP version is :7.4 My MySQL/MariaDB version is (delete as applicable): MySQL/ 5.7.40 Updating/Installing Errors \*I am Updating Upgrading/installing via : Web These errors are showing in the instal…

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## [Composer Install without PHP-Imap Extension](https://forum.mautic.org/t/composer-install-without-php-imap-extension/24548)

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**Author:** [@mautic\_test](https://forum.mautic.org/u/mautic_test)\
**Replies:** 2\
**Last updated:** [December 15, 2022, 9:03am UTC](https://forum.mautic.org/t/composer-install-without-php-imap-extension/24548 "2022-12-15T09:03:21Z")

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Your software My PHP version is 7.4.29 : Updating/Installing Errors I am: Installing Installing via: Command Line These errors are showing in the installer : Your requirements could not be resolved to an installabl…

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## [Marketplace not showing "install" action for plugins](https://forum.mautic.org/t/marketplace-not-showing-install-action-for-plugins/26132)

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**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\
**Replies:** 6\
**Last updated:** [December 9, 2022, 7:56pm UTC](https://forum.mautic.org/t/marketplace-not-showing-install-action-for-plugins/26132 "2022-12-09T19:56:33Z")

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Your software My PHP version is : 7.4.3 Your problem My problem is : I tried to use Mautic Marketplace. System is already switched to composer based installation and marketplace enabled. However - I’m missing the “i…

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## [Help,friend.I can't receive basically all funtion email but the email channel test send can be received,how to solve it?](https://forum.mautic.org/t/help-friend-i-cant-receive-basically-all-funtion-email-but-the-email-channel-test-send-can-be-received-how-to-solve-it/26270)

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**Author:** [@yumemiex](https://forum.mautic.org/u/yumemiex)\
**Replies:** 4\
**Last updated:** [December 2, 2022, 1:35am UTC](https://forum.mautic.org/t/help-friend-i-cant-receive-basically-all-funtion-email-but-the-email-channel-test-send-can-be-received-how-to-solve-it/26270 "2022-12-02T01:35:59Z")

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Help friend, I can only receive the test emails inside the send channel function after installing mautic. Other campaigns and the email send functions send out after showing sent but not really sent out, my other mailbo…

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## [Using Redis as cache](https://forum.mautic.org/t/using-redis-as-cache/26235)

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**Author:** [@Hasse](https://forum.mautic.org/u/Hasse)\
**Replies:** 0\
**Last updated:** [November 29, 2022, 2:58pm UTC](https://forum.mautic.org/t/using-redis-as-cache/26235 "2022-11-29T14:58:28Z")

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Mautic v. 4.4 and 5.X My PHP version is : 8.0 \*My MySQL/MariaDB version is: MySQL 5.7 Updating/Installing Errors I am (delete as applicable): Installing Upgrading/installing via (delete as applicable) : Web + Comman…

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## [Problems after updating from 4.0.0 to 4.4.3 (Cannot update schema)](https://forum.mautic.org/t/problems-after-updating-from-4-0-0-to-4-4-3-cannot-update-schema/25822)

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**Author:** [@patodorf](https://forum.mautic.org/u/patodorf)\
**Replies:** 6\
**Last updated:** [November 29, 2022, 6:24pm UTC](https://forum.mautic.org/t/problems-after-updating-from-4-0-0-to-4-4-3-cannot-update-schema/25822 "2022-11-29T18:24:23Z")

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Your software My PHP version is :7.4.32 \*My MySQL/MariaDB version is:10.2.33-MariaDB-1:10.2.33+maria~bionic Updating/Installing Errors \*I am: Updating \*Upgrading/ via: Web These errors are showing in the installer …

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## [Mautic 4.4 .4 docker mails url are rewritten to 127.0.0.0](https://forum.mautic.org/t/mautic-4-4-4-docker-mails-url-are-rewritten-to-127-0-0-0/26185)

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**Author:** [@wasabis](https://forum.mautic.org/u/wasabis)\
**Replies:** 3\
**Last updated:** [November 25, 2022, 6:00am UTC](https://forum.mautic.org/t/mautic-4-4-4-docker-mails-url-are-rewritten-to-127-0-0-0/26185 "2022-11-25T06:00:11Z")

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Mautic 4.4 .4 PHP Version 7.4.32 MySQL mysqlnd 7.4.32 Docker install Hello dear mautic community ! I have a problem, when i send a campaign my links are rewritten to : 127.0.0.0/mautic tracking url instead of my …

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## [Issues when Exporting / Importing DB in Mautic](https://forum.mautic.org/t/issues-when-exporting-importing-db-in-mautic/22639)

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**Author:** [@UHLHosting](https://forum.mautic.org/u/UHLHosting)\
**Replies:** 1\
**Last updated:** [November 21, 2022, 2:19pm UTC](https://forum.mautic.org/t/issues-when-exporting-importing-db-in-mautic/22639 "2022-11-21T14:19:08Z")

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Your software My PHP version is : 7.4 My MySQL/MariaDB version is (delete as applicable): 10.3.32-MariaDB-0ubuntu0.20.04.1 Updating/Installing Errors I am : Installing / Migrating Upgrading/installing via (delete as…

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## [Connect Mautic with Make.com via API](https://forum.mautic.org/t/connect-mautic-with-make-com-via-api/25928)

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**Author:** [@janpieters](https://forum.mautic.org/u/janpieters)\
**Replies:** 1\
**Last updated:** [November 19, 2022, 11:37pm UTC](https://forum.mautic.org/t/connect-mautic-with-make-com-via-api/25928 "2022-11-19T23:37:13Z")

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My Software My Mautic version is: 4.0.1 My PHP version is: 7.4.24 Plugins: Multi Domain My Database type and version is: |Version|10.3.34-MariaDB-0ubuntu0.20.04.1| |Doctrine driver|pdo\_mysql| |Doctrine database pl…

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## [Any upgrade gurus out there? Could use some guidance with a failing upgrade from v4.1.2 to the latest Mautic version](https://forum.mautic.org/t/any-upgrade-gurus-out-there-could-use-some-guidance-with-a-failing-upgrade-from-v4-1-2-to-the-latest-mautic-version/26109)

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**Author:** [@oelleseff](https://forum.mautic.org/u/oelleseff)\
**Replies:** 5\
**Last updated:** [November 18, 2022, 10:18pm UTC](https://forum.mautic.org/t/any-upgrade-gurus-out-there-could-use-some-guidance-with-a-failing-upgrade-from-v4-1-2-to-the-latest-mautic-version/26109 "2022-11-18T22:18:39Z")

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Your software My PHP version is : 7.4 (FPM with OPCache) \*My MySQL: MySQL 5 Updating/Installing Errors I am (delete as applicable): Upgrading to the latest Mautic Version Upgrading/installing via (delete as applica…

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## [NEW - Composer detected issues in your platform: Your Composer dependencies require a PHP version "\>= 7.4.0"](https://forum.mautic.org/t/new-composer-detected-issues-in-your-platform-your-composer-dependencies-require-a-php-version-7-4-0/26040)

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**Author:** [@juliengarrigue](https://forum.mautic.org/u/juliengarrigue)\
**Replies:** 5\
**Last updated:** [November 18, 2022, 2:08pm UTC](https://forum.mautic.org/t/new-composer-detected-issues-in-your-platform-your-composer-dependencies-require-a-php-version-7-4-0/26040 "2022-11-18T14:08:01Z")

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Your software My PHP version is : 7.4.30 My MySQL/MariaDB version is (delete as applicable): 10.3.35-MariaDB Updating/Installing Errors I am (delete as applicable): Installing Upgrading/installing via (delete as ap…

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## [WP Mautic: Having problems trying to make it work](https://forum.mautic.org/t/wp-mautic-having-problems-trying-to-make-it-work/26108)

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**Author:** [@semel](https://forum.mautic.org/u/semel)\
**Replies:** 2\
**Last updated:** [November 17, 2022, 8:31am UTC](https://forum.mautic.org/t/wp-mautic-having-problems-trying-to-make-it-work/26108 "2022-11-17T08:31:06Z")

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Mautic Version 4.4.x series PHP version 7.4.30 Wordpress site: https://study.com Mautic’s URL: https://info.site.online I’ve installed WP Mautic on my wordpress site. Added https://info.site.online to WP Mautic sett…

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## [Mautic Docker on Azure contact IP is wrong](https://forum.mautic.org/t/mautic-docker-on-azure-contact-ip-is-wrong/26061)

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**Author:** [@stefan](https://forum.mautic.org/u/stefan)\
**Replies:** 0\
**Last updated:** [November 12, 2022, 10:45pm UTC](https://forum.mautic.org/t/mautic-docker-on-azure-contact-ip-is-wrong/26061 "2022-11-12T22:45:25Z")

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Hi I’m using the official mautic docker image and try to run it on azure app service. my settings are: version: ‘3.4’ services: mautic: image: mautic/mautic:v4-apache ports: - “80:8088” volumes: - ${WEBAPP\_STO…

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## [Focus Item: 500 internal error when clicking on "Builder"](https://forum.mautic.org/t/focus-item-500-internal-error-when-clicking-on-builder/26034)

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**Author:** [@semel](https://forum.mautic.org/u/semel)\
**Replies:** 0\
**Last updated:** [November 11, 2022, 11:31am UTC](https://forum.mautic.org/t/focus-item-500-internal-error-when-clicking-on-builder/26034 "2022-11-11T11:31:34Z")

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Good day. Mautic version: 4.4.4 PHP version: 7.4.30 MYSQL version: 10.5.15 Logs: mautic.CRITICAL: Uncaught PHP Exception Symfony\\Component\\Debug\\Exception\\FatalThrowableError: “Argument 1 passed to MauticPlugin\\Maut…

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## [Mautic Update - Stuck on Clearing Application Cache](https://forum.mautic.org/t/mautic-update-stuck-on-clearing-application-cache/26019)

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**Author:** [@aslan1](https://forum.mautic.org/u/aslan1)\
**Replies:** 1\
**Last updated:** [November 10, 2022, 6:01pm UTC](https://forum.mautic.org/t/mautic-update-stuck-on-clearing-application-cache/26019 "2022-11-10T18:01:56Z")

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Your software My PHP version is : 8.0 Background I am updating using the mautic dashboard. (bell icon) Previously it was stuck on extracting package which took a week to fix but now its stuck on the next stage. The …

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## [How's the outlook on updating from 4.1.2 to 4.4.3/4.4.4?](https://forum.mautic.org/t/hows-the-outlook-on-updating-from-4-1-2-to-4-4-3-4-4-4/25826)

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**Author:** [@aglyons](https://forum.mautic.org/u/aglyons)\
**Replies:** 33\
**Last updated:** [November 4, 2022, 6:18pm UTC](https://forum.mautic.org/t/hows-the-outlook-on-updating-from-4-1-2-to-4-4-3-4-4-4/25826 "2022-11-04T18:18:26Z")

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I’ve attempted to update my installation in the past multiple times using composer (which is a nightmare IMO). It’s never worked and I’ve always had to restore backups to get up and running again. Hence why I am still r…

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## [Mautic seems unable to find v.4.4.4](https://forum.mautic.org/t/mautic-seems-unable-to-find-v-4-4-4/25925)

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**Author:** [@mtc](https://forum.mautic.org/u/mtc)\
**Replies:** 7\
**Last updated:** [November 3, 2022, 10:02am UTC](https://forum.mautic.org/t/mautic-seems-unable-to-find-v-4-4-4/25925 "2022-11-03T10:02:33Z")

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Your software My PHP version is : PHP Version 7.4.32 My MySQL/MariaDB version is (delete as applicable): MariaDB version 10.5.17-MariaDB-1:10.5.17+maria~deb11 Updating/Installing Errors I am (delete as applicable): U…

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## [Local vs Master Value](https://forum.mautic.org/t/local-vs-master-value/25903)

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**Author:** [@saidhasyim](https://forum.mautic.org/u/saidhasyim)\
**Replies:** 9\
**Last updated:** [November 1, 2022, 2:08am UTC](https://forum.mautic.org/t/local-vs-master-value/25903 "2022-11-01T02:08:24Z")

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Hello, can someone share with me which value is actually used by Mautic? I have memory\_limit value read as 2048M in Local and 128M on Master. There is no recommendation on increasing memory limit on the System Info tab.…

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## [New Install - 500 Error on 3rd step - mailer\_sparkpost\_region](https://forum.mautic.org/t/new-install-500-error-on-3rd-step-mailer-sparkpost-region/25114)

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**Author:** [@patbhakta](https://forum.mautic.org/u/patbhakta)\
**Replies:** 6\
**Last updated:** [October 26, 2022, 10:37am UTC](https://forum.mautic.org/t/new-install-500-error-on-3rd-step-mailer-sparkpost-region/25114 "2022-10-26T10:37:23Z")

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Your software Mautic 4.4.latest My PHP version is : 7.4 My MySQL/MariaDB version is : MySQL/MariaDB version 10.3.34 Updating/Installing Errors I am : Installing Installing via : Command Line These errors are showin…

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## [Is Mautic 4 ready for php8 yet?](https://forum.mautic.org/t/is-mautic-4-ready-for-php8-yet/24202)

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**Author:** [@mkaaaay](https://forum.mautic.org/u/mkaaaay)\
**Replies:** 7\
**Last updated:** [October 26, 2022, 6:03am UTC](https://forum.mautic.org/t/is-mautic-4-ready-for-php8-yet/24202 "2022-10-26T06:03:36Z")

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As the title asks, can we run Mautic in php8 yet?

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## [Upgrade vom 3.3.5 to 4 (latest) error: Opening segments / Opening old Emails](https://forum.mautic.org/t/upgrade-vom-3-3-5-to-4-latest-error-opening-segments-opening-old-emails/25740)

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**Author:** [@lanaprinzip](https://forum.mautic.org/u/lanaprinzip)\
**Replies:** 4\
**Last updated:** [October 20, 2022, 9:29am UTC](https://forum.mautic.org/t/upgrade-vom-3-3-5-to-4-latest-error-opening-segments-opening-old-emails/25740 "2022-10-20T09:29:36Z")

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My PHP version is\* : 7.4.32 My MySQL/MariaDB version is\* (delete as applicable): MySQL/MariaDB version: 10.3.36 I am Upgrading/installing via Command Line. It is not the live system, but a clone to test the upgrade pro…

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## [Problems after updating Mautic](https://forum.mautic.org/t/problems-after-updating-mautic/25355)

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**Author:** [@robomanus](https://forum.mautic.org/u/robomanus)\
**Replies:** 7\
**Last updated:** [October 18, 2022, 8:10pm UTC](https://forum.mautic.org/t/problems-after-updating-mautic/25355 "2022-10-18T20:10:14Z")

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Your software My PHP version is : 7.4.26 My MySQL/MariaDB version is 10.4.25-MariaDB-cll-lve Updating/Installing Errors I am: Updating Upgrading via : Web These errors are showing in the installer : None These err…

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## [Amazon SES Error](https://forum.mautic.org/t/amazon-ses-error/25723)

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**Author:** [@m.rashwan](https://forum.mautic.org/u/m.rashwan)\
**Replies:** 1\
**Last updated:** [October 18, 2022, 11:12am UTC](https://forum.mautic.org/t/amazon-ses-error/25723 "2022-10-18T11:12:19Z")

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Dears Now i\`m new user in mautic i have install mautic v4.4.3 im trying to setup the email settings with amazon SES i have add all the required info but when im try to test the cennection it was fail Error Failed to a…

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## [DB error when upgrading from 4.1.2 to 4.4.2](https://forum.mautic.org/t/db-error-when-upgrading-from-4-1-2-to-4-4-2/25517)

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**Author:** [@gathh](https://forum.mautic.org/u/gathh)\
**Replies:** 6\
**Last updated:** [October 17, 2022, 8:11am UTC](https://forum.mautic.org/t/db-error-when-upgrading-from-4-1-2-to-4-4-2/25517 "2022-10-17T08:11:14Z")

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Your software My PHP version is : 7.4 My MySQL/MariaDB version is (delete as applicable): 10.3.36-MariaDB / mysqli I am getting the following errors when upgrading from 4.1.2 to 4.4.2 using command line. Luckily I am …

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## [403 Forbidden error on WAMP](https://forum.mautic.org/t/403-forbidden-error-on-wamp/25425)

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**Author:** [@mikehersee](https://forum.mautic.org/u/mikehersee)\
**Replies:** 7\
**Last updated:** [October 2, 2022, 7:01am UTC](https://forum.mautic.org/t/403-forbidden-error-on-wamp/25425 "2022-10-02T07:01:23Z")

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Your software mautic 4.4.2 My PHP version is :7.4.26 - but have also tried 8.0.13 and 8.1.0 \*My MySQL version is: MySQL 5.7.36 Updating/Installing Errors \*I am: Installing installing via : windows chrome These erro…

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## [Cannot edit tags name in 4.4.3](https://forum.mautic.org/t/cannot-edit-tags-name-in-4-4-3/25564)

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**Author:** [@leonardoborlot](https://forum.mautic.org/u/leonardoborlot)\
**Replies:** 3\
**Last updated:** [October 1, 2022, 7:55pm UTC](https://forum.mautic.org/t/cannot-edit-tags-name-in-4-4-3/25564 "2022-10-01T19:55:47Z")

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Mautic 4.4.3 PHP 7.4 MYSQL 8 Hi guys, before i update to 4.4.3 I was using the 4.1.2 version. In the before version, I just click on the tags options, and edit the tag name. like this image… But, when I update to …

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