# Mautic 4 Install/Upgrade Support **URL:** https://forum.mautic.org/c/support/mautic-4-install-upgrade-support/100.md?page=9 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 10 --- ## [Unable to access admin after upgrade to 4.2 from 4.0](https://forum.mautic.org/t/unable-to-access-admin-after-upgrade-to-4-2-from-4-0/23311)
**Author:** [@dctx](https://forum.mautic.org/u/dctx)\ **Replies:** 0\ **Last updated:** [March 25, 2022, 9:07pm UTC](https://forum.mautic.org/t/unable-to-access-admin-after-upgrade-to-4-2-from-4-0/23311 "2022-03-25T21:07:46Z")
Your software My Mautic version is: 4.2 My PHP version is: 7.4.3 My Database type and version is: MySQL 8.0.22-0ubuntu0.20.04.2 Your problem My problem is: Hello guys, I’m unable to access anymore to my GUI dashbo… --- ## [Redis?](https://forum.mautic.org/t/redis/22289)
**Author:** [@nickbm](https://forum.mautic.org/u/nickbm)\ **Replies:** 1\ **Last updated:** [March 25, 2022, 5:51pm UTC](https://forum.mautic.org/t/redis/22289 "2022-03-25T17:51:46Z")
Your software My PHP version is : 7.4.27 My MySQL/MariaDB version is (delete as applicable): 8.0.27 Your problem My problem is : Hi, I’m trying to configure redis in mautic. I’ve done: 'cache\_adapter' =\> 'maut… --- ## [Upgrade path from v2.14.2](https://forum.mautic.org/t/upgrade-path-from-v2-14-2/23160)
**Author:** [@conorseed](https://forum.mautic.org/u/conorseed)\ **Replies:** 5\ **Last updated:** [March 25, 2022, 10:42am UTC](https://forum.mautic.org/t/upgrade-path-from-v2-14-2/23160 "2022-03-25T10:42:50Z")
Your software My PHP version is : 7.3.X My MySQL/MariaDB version is: MySQL version 5.7.37-cll-lve Updating/Installing Errors I am (delete as applicable): Updating Upgrading/installing via: Command Line Your problem … --- ## [Disable auto-create contacts](https://forum.mautic.org/t/disable-auto-create-contacts/22818)
**Author:** [@elsaadj](https://forum.mautic.org/u/elsaadj)\ **Replies:** 9\ **Last updated:** [March 20, 2022, 6:19pm UTC](https://forum.mautic.org/t/disable-auto-create-contacts/22818 "2022-03-20T18:19:25Z")
Is there a way to disable system contact creation when any page url visited? It seems every time some visits the mautic url directly instead of click a form, it creates contact. It would be good to disable contact creat… --- ## [Upgraded to composer, but still can't use Marketplace](https://forum.mautic.org/t/upgraded-to-composer-but-still-cant-use-marketplace/23052)
**Author:** [@alexanderradahl](https://forum.mautic.org/u/alexanderradahl)\ **Replies:** 2\ **Last updated:** [March 15, 2022, 9:45am UTC](https://forum.mautic.org/t/upgraded-to-composer-but-still-cant-use-marketplace/23052 "2022-03-15T09:45:37Z")
Your software My PHP version is : 7.4 My MySQL/MariaDB version is (delete as applicable): MySQL Updating/Installing Errors I am (delete as applicable): Updating Upgrading/installing via (delete as applicable) : Comm… --- ## [How do we achieve full width on GrapeJS wrapper or section?](https://forum.mautic.org/t/how-do-we-achieve-full-width-on-grapejs-wrapper-or-section/22519)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 6\ **Last updated:** [March 8, 2022, 3:42pm UTC](https://forum.mautic.org/t/how-do-we-achieve-full-width-on-grapejs-wrapper-or-section/22519 "2022-03-08T15:42:28Z")
My problem is : GrapeJS supports full width attribute. Not able to achieve full width within a section or wrapper in GrapeJS on Mautic. Please advise … Thank you --- ## [REST API for 4.0.2 not working](https://forum.mautic.org/t/rest-api-for-4-0-2-not-working/22953)
**Author:** [@shubropurkait](https://forum.mautic.org/u/shubropurkait)\ **Replies:** 0\ **Last updated:** [March 8, 2022, 7:56am UTC](https://forum.mautic.org/t/rest-api-for-4-0-2-not-working/22953 "2022-03-08T07:56:14Z")
Your software My Mautic version is: 4.0.2 My PHP version is : 7 (Laravel 7 framework) My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version Installing Errors \*I am new to mautic : Installing \*Up… --- ## [Error during upgrade from 4.1.1 to 4.1.2](https://forum.mautic.org/t/error-during-upgrade-from-4-1-1-to-4-1-2/22576)
**Author:** [@castellino](https://forum.mautic.org/u/castellino)\ **Replies:** 3\ **Last updated:** [March 7, 2022, 10:52am UTC](https://forum.mautic.org/t/error-during-upgrade-from-4-1-1-to-4-1-2/22576 "2022-03-07T10:52:09Z")
Your software My PHP version is : 7.4.27 My MySQL/MariaDB version is: MySQL version (MySQL Community Server 8.0.28) Updating/Installing Errors I am: Updating Upgrading via: Command Line These errors are showing in … --- ## [Re-install mautic with Composer but use same database?](https://forum.mautic.org/t/re-install-mautic-with-composer-but-use-same-database/22911)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 2\ **Last updated:** [March 3, 2022, 7:09pm UTC](https://forum.mautic.org/t/re-install-mautic-with-composer-but-use-same-database/22911 "2022-03-03T19:09:52Z")
Not a “problem” but a question I installed Mautic from zip but I am wondering if I can reinstall Mautic using composer and connect it to the same database that was installed via zip? --- ## [Problems with Mautic 4.2 updade](https://forum.mautic.org/t/problems-with-mautic-4-2-updade/22890)
**Author:** [@mneumann](https://forum.mautic.org/u/mneumann)\ **Replies:** 1\ **Last updated:** [March 3, 2022, 2:55pm UTC](https://forum.mautic.org/t/problems-with-mautic-4-2-updade/22890 "2022-03-03T14:55:24Z")
Your software My PHP version is : 7.4.28 Updating/Installing Errors I am: Updating Upgrading/installing via : Web These errors are showing in the installer : It was hanging at the moment of clearing the cache. Now… --- ## [Is this server set up ok? (CPU & RAM)](https://forum.mautic.org/t/is-this-server-set-up-ok-cpu-ram/22797)
**Author:** [@concise.ac](https://forum.mautic.org/u/concise.ac)\ **Replies:** 1\ **Last updated:** [March 2, 2022, 10:11pm UTC](https://forum.mautic.org/t/is-this-server-set-up-ok-cpu-ram/22797 "2022-03-02T22:11:03Z")
Hi - just a super-quick question on the “best” server size and CPU settings? I am hosting on DigitalOcean and I am aware of the recommended server setup as per here: Requirements But - I am not seeing anything on disk … --- ## [Cannot solve this error: CSRF token error. Try to refresh the page and try again](https://forum.mautic.org/t/cannot-solve-this-error-csrf-token-error-try-to-refresh-the-page-and-try-again/21342)
**Author:** [@jeroenverschoor](https://forum.mautic.org/u/jeroenverschoor)\ **Replies:** 5\ **Last updated:** [March 2, 2022, 10:03pm UTC](https://forum.mautic.org/t/cannot-solve-this-error-csrf-token-error-try-to-refresh-the-page-and-try-again/21342 "2022-03-02T22:03:43Z")
My software My Mautic version is: 4.0.1 My PHP version is: 7.4.23 My Database type and version is: 5.5.68-MariaDB I’ve read all discussions about this error on this forum and also on other forums around. But still ca… --- ## [Landing Page Builder in 4.1.1 not working](https://forum.mautic.org/t/landing-page-builder-in-4-1-1-not-working/22170)
**Author:** [@mkovnick](https://forum.mautic.org/u/mkovnick)\ **Replies:** 16\ **Last updated:** [February 27, 2022, 2:30am UTC](https://forum.mautic.org/t/landing-page-builder-in-4-1-1-not-working/22170 "2022-02-27T02:30:58Z")
Your software My PHP version is : v7.4.27 My MySQL/MariaDB version is 15.1 Distrib 10.6.5-MariaDB Mautic. Version: 4.1.1 (Fresh Install) Problem My problem is : I had all sorts of problems updating from 3.x to 4.1.… --- ## [How to view all the users actions - like contacts added, notes added ... etc](https://forum.mautic.org/t/how-to-view-all-the-users-actions-like-contacts-added-notes-added-etc/22692)
**Author:** [@elsaadj](https://forum.mautic.org/u/elsaadj)\ **Replies:** 5\ **Last updated:** [February 26, 2022, 9:43pm UTC](https://forum.mautic.org/t/how-to-view-all-the-users-actions-like-contacts-added-notes-added-etc/22692 "2022-02-26T21:43:21Z")
Using Mautic 4, how we can view users changes. One post said “Look into the audit\_log table. All the user actions are recorded there”, is there mautic way to do that or do database query from under Mautic? --- ## [Mautic 4.0 - 500 Internal Server Error - when adding Contact or editing](https://forum.mautic.org/t/mautic-4-0-500-internal-server-error-when-adding-contact-or-editing/22106)
**Author:** [@vivousa](https://forum.mautic.org/u/vivousa)\ **Replies:** 2\ **Last updated:** [February 26, 2022, 6:17pm UTC](https://forum.mautic.org/t/mautic-4-0-500-internal-server-error-when-adding-contact-or-editing/22106 "2022-02-26T18:17:09Z")
Mautic 4.0 - 500 Internal Server Error - when adding Contact or editing I am getting this error when trying to add, or edit any contact Uh oh! I think I broke it. If I do it again, please report me to the system admin… --- ## [CLI social:monitor:twitter:hashtags](https://forum.mautic.org/t/cli-socialtwitter-hashtags/22812)
**Author:** [@elsaadj](https://forum.mautic.org/u/elsaadj)\ **Replies:** 1\ **Last updated:** [February 24, 2022, 2:03pm UTC](https://forum.mautic.org/t/cli-socialtwitter-hashtags/22812 "2022-02-24T14:03:56Z")
The guide has twitter CLI commands but when try to run them, it gives error mautic/bin/console mautic:twitter:hashtags mautic/bin/console mautic:twitter:mentions Error: There are no commands defined in the “mautic:t… --- ## [Upgrade log location](https://forum.mautic.org/t/upgrade-log-location/22428)
**Author:** [@roblefko](https://forum.mautic.org/u/roblefko)\ **Replies:** 1\ **Last updated:** [February 18, 2022, 8:38am UTC](https://forum.mautic.org/t/upgrade-log-location/22428 "2022-02-18T08:38:41Z")
I’m upgrading from version 3.3.4 to version 4.1 After issuing the command php bin/console mautic:update:apply --finish, I get an error that says, “An error occurred while updating the database. Check log for more detai… --- ## [Typo3 Latest Version 11](https://forum.mautic.org/t/typo3-latest-version-11/22725)
**Author:** [@taxi](https://forum.mautic.org/u/taxi)\ **Replies:** 3\ **Last updated:** [February 17, 2022, 8:17pm UTC](https://forum.mautic.org/t/typo3-latest-version-11/22725 "2022-02-17T20:17:46Z")
Hello, is there a possiblilty using Mautic with Typo3 Version 11? Kind regards Christian --- ## [How to install Mautic 4 in CyberPanel or alongside CyberPanel?](https://forum.mautic.org/t/how-to-install-mautic-4-in-cyberpanel-or-alongside-cyberpanel/22437)
**Author:** [@37kuba](https://forum.mautic.org/u/37kuba)\ **Replies:** 6\ **Last updated:** [February 1, 2022, 6:38pm UTC](https://forum.mautic.org/t/how-to-install-mautic-4-in-cyberpanel-or-alongside-cyberpanel/22437 "2022-02-01T18:38:53Z")
Your software My PHP version is 7.3, but cybperpanel has many versions My MariaDB version is 10.3.32-MariaDB-0ubuntu0.20.04.1 Ubuntu 20.04 Updating/Installing Errors I am installing via Command Line Your problem Ho… --- ## [Cron jobs for Mautic 4.1.0](https://forum.mautic.org/t/cron-jobs-for-mautic-4-1-0/21995)
**Author:** [@mido](https://forum.mautic.org/u/mido)\ **Replies:** 11\ **Last updated:** [January 30, 2022, 1:02pm UTC](https://forum.mautic.org/t/cron-jobs-for-mautic-4-1-0/21995 "2022-01-30T13:02:20Z")
MAUTIC 4.1.0 My PHP version is : 7.4.25 My MySQL/MariaDB version is: 10.3.31-MariaDB-0ubuntu0.20.04.1 Your problem My problem is : Campaigns are not sending mail sequence Steps I have tried to fix the problem : I… --- ## [Redirect Problem on AWS ECS with API Gateway](https://forum.mautic.org/t/redirect-problem-on-aws-ecs-with-api-gateway/20805)
**Author:** [@giroto](https://forum.mautic.org/u/giroto)\ **Replies:** 1\ **Last updated:** [January 21, 2022, 6:48am UTC](https://forum.mautic.org/t/redirect-problem-on-aws-ecs-with-api-gateway/20805 "2022-01-21T06:48:27Z")
We are running the 4.0 docker image on ECS Fargate and using API Gateway with a domain and SSL certificate. All system works fine but some times, mautic change HTTPS to HTTP when you click in some button inside mautic. … --- ## [Importing contacts problems after updating to 4.1.1](https://forum.mautic.org/t/importing-contacts-problems-after-updating-to-4-1-1/22412)
**Author:** [@patodorf](https://forum.mautic.org/u/patodorf)\ **Replies:** 0\ **Last updated:** [January 20, 2022, 2:23pm UTC](https://forum.mautic.org/t/importing-contacts-problems-after-updating-to-4-1-1/22412 "2022-01-20T14:23:33Z")
Your software My PHP version is: 7.4.27 MariaDB version is: 10.2.39-MariaDB-1:10.2.39+maria~bionic Updating/Installing Errors \*I am Updating via Web These errors are showing in the installer : N/A These errors ar… --- ## [Problems after the updated to 4.1.1](https://forum.mautic.org/t/problems-after-the-updated-to-4-1-1/22349)
**Author:** [@patodorf](https://forum.mautic.org/u/patodorf)\ **Replies:** 0\ **Last updated:** [January 15, 2022, 11:19pm UTC](https://forum.mautic.org/t/problems-after-the-updated-to-4-1-1/22349 "2022-01-15T23:19:40Z")
Your software My PHP version is : 7.4.27 My MySQL/MariaDB version is (delete as applicable): 10.2.39-MariaDB-1:10.2.39+maria~bionic UpdatingErrors I am (delete as applicable): Updating Upgrading/installing via (del… --- ## [Was unable to update to 4.0, here's what finally worked for me](https://forum.mautic.org/t/was-unable-to-update-to-4-0-heres-what-finally-worked-for-me/20980)
**Author:** [@vesper8](https://forum.mautic.org/u/vesper8)\ **Replies:** 2\ **Last updated:** [January 14, 2022, 3:05pm UTC](https://forum.mautic.org/t/was-unable-to-update-to-4-0-heres-what-finally-worked-for-me/20980 "2022-01-14T15:05:39Z")
I’ve been updating Mautic since v2 and I guess I had some old problems with the DB schema. I was on 3.3.1 and I was able to update to 3.3.4 no problem, but then all hell broke loose when I tried to update to 4.0 I was … --- ## [Console Command not working](https://forum.mautic.org/t/console-command-not-working/22281)
**Author:** [@luisc](https://forum.mautic.org/u/luisc)\ **Replies:** 9\ **Last updated:** [January 12, 2022, 8:24pm UTC](https://forum.mautic.org/t/console-command-not-working/22281 "2022-01-12T20:24:52Z")
I have Mautic v4.1.0 with PHP 7.4 and console commands are doing nothing. Also, I call -hep options and nothing happens. Does anyone know how to deal with this? --- ## [Email Menu will not open after 3.3.4 -\> 4.0.2 upgrade](https://forum.mautic.org/t/email-menu-will-not-open-after-3-3-4-4-0-2-upgrade/21725)
**Author:** [@mita.michael](https://forum.mautic.org/u/mita.michael)\ **Replies:** 13\ **Last updated:** [January 7, 2022, 5:29pm UTC](https://forum.mautic.org/t/email-menu-will-not-open-after-3-3-4-4-0-2-upgrade/21725 "2022-01-07T17:29:14Z")
Your software. Ubuntu 20.4 My PHP version is : 7.4 My MySQL/MariaDB version is (delete as applicable): MariaDB version 10.5 Updating/Installing Errors I am :Updating Upgrading via : Command Line These errors are s… --- ## [Update to 4.1.1 failed](https://forum.mautic.org/t/update-to-4-1-1-failed/22165)
**Author:** [@peter\_k](https://forum.mautic.org/u/peter_k)\ **Replies:** 1\ **Last updated:** [January 7, 2022, 1:50pm UTC](https://forum.mautic.org/t/update-to-4-1-1-failed/22165 "2022-01-07T13:50:45Z")
Your software My PHP version is : 7.4 My MySQL version is: 5.7.3 Updating/Installing Errors I am (delete as applicable): Updating Upgrading/installing via (delete as applicable) : Command Line These errors are sh… --- ## [Mautic 4 Speichern von Formularen kommt ERROR 500](https://forum.mautic.org/t/mautic-4-speichern-von-formularen-kommt-error-500/20901)
**Author:** [@ips](https://forum.mautic.org/u/ips)\ **Replies:** 3\ **Last updated:** [January 7, 2022, 12:52pm UTC](https://forum.mautic.org/t/mautic-4-speichern-von-formularen-kommt-error-500/20901 "2022-01-07T12:52:44Z")
Mautic 4 My PHP version is 7.4 : My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version Updating/Installing Errors I am (delete as applicable): Updating Upgrading/installing via (delete as applic… --- ## [Mautic 4.1.1 fresh installation stuck on Step 1,1 - Database configuration](https://forum.mautic.org/t/mautic-4-1-1-fresh-installation-stuck-on-step-1-1-database-configuration/22231)
**Author:** [@ppytlik](https://forum.mautic.org/u/ppytlik)\ **Replies:** 0\ **Last updated:** [January 4, 2022, 6:31pm UTC](https://forum.mautic.org/t/mautic-4-1-1-fresh-installation-stuck-on-step-1-1-database-configuration/22231 "2022-01-04T18:31:19Z")
Your software Mautic 4.1.1 My PHP version is : 7.4 My MySQL/MariaDB version is (delete as applicable): MariaDB version 10.6 Updating/Installing Errors I am (delete as applicable): Installing Upgrading/installing via … --- ## [Php 7.4? Seems a bit high for min version](https://forum.mautic.org/t/php-7-4-seems-a-bit-high-for-min-version/20159)
**Author:** [@mkaaaay](https://forum.mautic.org/u/mkaaaay)\ **Replies:** 7\ **Last updated:** [December 29, 2021, 12:12am UTC](https://forum.mautic.org/t/php-7-4-seems-a-bit-high-for-min-version/20159 "2021-12-29T00:12:48Z")
I see that Mautic 4 requires a min version of 7.4. This really sucks. Not everyone has the resources to ensure that all code bases they manage are running on latest versions of php (yes I know php8 is after this, but yo… [Previous page](https://forum.mautic.org/c/support/mautic-4-install-upgrade-support/100.md?page=8) [Next page](https://forum.mautic.org/c/support/mautic-4-install-upgrade-support/100.md?page=10)