# Mautic 5 Install/Upgrade Support **URL:** https://forum.mautic.org/c/support/mautic-5-install-upgrade-support/108.md?page=1 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 2 --- ## [Does anyone have Step By Step Mautic Docker Instructions for Oracle/Contabo Linux VPS?](https://forum.mautic.org/t/does-anyone-have-step-by-step-mautic-docker-instructions-for-oracle-contabo-linux-vps/36292)
**Author:** [@diligent1](https://forum.mautic.org/u/diligent1)\ **Replies:** 0\ **Last updated:** [August 10, 2025, 12:10pm UTC](https://forum.mautic.org/t/does-anyone-have-step-by-step-mautic-docker-instructions-for-oracle-contabo-linux-vps/36292 "2025-08-10T12:10:35Z")
Hey Guys, Does anyone have a step by step process for deploying the docker images across multiple VPS’s? Interested to know how repeatable and successful a process this is for others. Regards --- ## [Doctrine Errors while updating 4.4.13 to 5.2.7 Composer Based](https://forum.mautic.org/t/doctrine-errors-while-updating-4-4-13-to-5-2-7-composer-based/36229)
**Author:** [@timl](https://forum.mautic.org/u/timl)\ **Replies:** 1\ **Last updated:** [August 6, 2025, 2:29pm UTC](https://forum.mautic.org/t/doctrine-errors-while-updating-4-4-13-to-5-2-7-composer-based/36229 "2025-08-06T14:29:12Z")
Your software My Mautic version is: 4.4.13 \> 5.2.7 My PHP version is: 8.3 My Database type and version is: MySQL Your problem My problem is: When I run php bin/console doctrine:migrations:migrate I get this error: … --- ## [InvalidSignatureException when sending via SES API – Works in Postman, fails in Plugin (Mautic 5.2.6, etailors AmazonSesBundle)](https://forum.mautic.org/t/invalidsignatureexception-when-sending-via-ses-api-works-in-postman-fails-in-plugin-mautic-5-2-6-etailors-amazonsesbundle/36185)
**Author:** [@mcgumbel](https://forum.mautic.org/u/mcgumbel)\ **Replies:** 2\ **Last updated:** [July 28, 2025, 11:41am UTC](https://forum.mautic.org/t/invalidsignatureexception-when-sending-via-ses-api-works-in-postman-fails-in-plugin-mautic-5-2-6-etailors-amazonsesbundle/36185 "2025-07-28T11:41:16Z")
Your software My Mautic version is: 5.2.5 My PHP version is: 8.1 My Database type and version is: Your problem Hi everyone, I’m experiencing a problem with sending emails via the etailors\_amazon\_ses plugin (AmazonS… --- ## [Composer Setup for Mautic 5 Now Needs NPM](https://forum.mautic.org/t/composer-setup-for-mautic-5-now-needs-npm/29823)
**Author:** [@davidgorges](https://forum.mautic.org/u/davidgorges)\ **Replies:** 20\ **Last updated:** [June 30, 2025, 7:19am UTC](https://forum.mautic.org/t/composer-setup-for-mautic-5-now-needs-npm/29823 "2025-06-30T07:19:25Z")
Hey there! Just a heads up for those who might run into the same issue I did—looks like there’s a little detail that’s not in the documentation yet. If you try to run the composer create-project command, you might bump … --- ## [SMTP SSL Error \> MailChimp](https://forum.mautic.org/t/smtp-ssl-error-mailchimp/35914)
**Author:** [@theglitchking](https://forum.mautic.org/u/theglitchking)\ **Replies:** 0\ **Last updated:** [June 21, 2025, 5:59pm UTC](https://forum.mautic.org/t/smtp-ssl-error-mailchimp/35914 "2025-06-21T17:59:09Z")
Your software My Mautic version is: 5.2.6 My PHP version is: PHP 8.3.22 My Database type and version is: MariaDB \*\*NOTE: I’m using the latest docker container and the docker compose from your official repo. I couldn’… --- ## [SMTP AWS SES connection error with Open SSL?](https://forum.mautic.org/t/smtp-aws-ses-connection-error-with-open-ssl/35873)
**Author:** [@mr-rjf](https://forum.mautic.org/u/mr-rjf)\ **Replies:** 0\ **Last updated:** [June 16, 2025, 9:10pm UTC](https://forum.mautic.org/t/smtp-aws-ses-connection-error-with-open-ssl/35873 "2025-06-16T21:10:52Z")
Your software My Mautic version is: 5.2.2 My PHP version is: 8.1.32 My Database type and version is: PHP Version 8.1.32 Your problem My problem is: when i test SMTP from AWS SES I get Connection could not be establi… --- ## [Upgrade from 4.4.13 to 5.2.6 cannot finish](https://forum.mautic.org/t/upgrade-from-4-4-13-to-5-2-6-cannot-finish/35860)
**Author:** [@dimitriskr](https://forum.mautic.org/u/dimitriskr)\ **Replies:** 10\ **Last updated:** [June 16, 2025, 11:21am UTC](https://forum.mautic.org/t/upgrade-from-4-4-13-to-5-2-6-cannot-finish/35860 "2025-06-16T11:21:43Z")
Your software My Mautic version is: 4.4.13 My PHP version is: PHP 8.1 (in order to support upgrade to 5.2.x - originally 7.4) My Database type and version is: MariaDB 10.6 Your problem I copied the instance to a sep… --- ## [CRITICAL: Uncaught PHP Exception Twig error](https://forum.mautic.org/t/critical-uncaught-php-exception-twig-error/31562)
**Author:** [@crozilla](https://forum.mautic.org/u/crozilla)\ **Replies:** 11\ **Last updated:** [June 12, 2025, 4:35pm UTC](https://forum.mautic.org/t/critical-uncaught-php-exception-twig-error/31562 "2025-06-12T16:35:55Z")
Your software My Mautic version is: 5.0.3 My PHP version is: 8.1 My Database type and version is: Recent Your problem My problem is: Recently upgraded from v4 to v5.0.3. Now having a problem creating a Focus item, … --- ## [SAML Request signs signature with sha1 instead of sha256](https://forum.mautic.org/t/saml-request-signs-signature-with-sha1-instead-of-sha256/35480)
**Author:** [@fseidinger](https://forum.mautic.org/u/fseidinger)\ **Replies:** 2\ **Last updated:** [June 12, 2025, 12:13pm UTC](https://forum.mautic.org/t/saml-request-signs-signature-with-sha1-instead-of-sha256/35480 "2025-06-12T12:13:39Z")
Your software My Mautic version is: 5.2.2 My PHP version is: 8.3 My Database type and version is: MariaDB 10.11.11 Your problem My problem is: I’m trying to configure Mautic for single sign on via KeyCloak IdP with… --- ## [Update 4.4.13 -\> 5.2.6 table \`bundle\_grapesjsbuilder\` does not exist](https://forum.mautic.org/t/update-4-4-13-5-2-6-table-bundle-grapesjsbuilder-does-not-exist/35816)
**Author:** [@jschleucher](https://forum.mautic.org/u/jschleucher)\ **Replies:** 5\ **Last updated:** [June 12, 2025, 8:23am UTC](https://forum.mautic.org/t/update-4-4-13-5-2-6-table-bundle-grapesjsbuilder-does-not-exist/35816 "2025-06-12T08:23:53Z")
Your software My Mautic version is: 4.4.13 My PHP version is: 8.3.21 My Database type and version is: MariaDB 10.11.11 Your problem My problem is: I am trying to update (CLI, non-composer-based) via php bin/console… --- ## [Segment Build Time Warning](https://forum.mautic.org/t/segment-build-time-warning/35799)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 5\ **Last updated:** [June 12, 2025, 8:11am UTC](https://forum.mautic.org/t/segment-build-time-warning/35799 "2025-06-12T08:11:26Z")
We run a Mautic with more or less 10.000 contacts. Some of the segments (with combination of segments as well) have build time warnings… a segment with 5.185 resulting contacts took 544 seconds. What are the limiting fa… --- ## [How to clean /var/tmp folder which is now 8 GB in size?](https://forum.mautic.org/t/how-to-clean-var-tmp-folder-which-is-now-8-gb-in-size/35422)
**Author:** [@ctotech](https://forum.mautic.org/u/ctotech)\ **Replies:** 5\ **Last updated:** [June 10, 2025, 11:48pm UTC](https://forum.mautic.org/t/how-to-clean-var-tmp-folder-which-is-now-8-gb-in-size/35422 "2025-06-10T23:48:21Z")
Your software My Mautic version is: 5.1.1 My PHP version is: 8.1 My Database type and version is: MariaDB 10 Your problem My problem is: /var/tmp folder is \>8GB in storage Is it safe to delete the contents when in… --- ## [Mautic v5 - recently cannot login, page refreshes with no alert](https://forum.mautic.org/t/mautic-v5-recently-cannot-login-page-refreshes-with-no-alert/35750)
**Author:** [@savrat](https://forum.mautic.org/u/savrat)\ **Replies:** 2\ **Last updated:** [June 2, 2025, 7:13am UTC](https://forum.mautic.org/t/mautic-v5-recently-cannot-login-page-refreshes-with-no-alert/35750 "2025-06-02T07:13:54Z")
Your software My Mautic version is: 5.2.1 My PHP version is: 8.1.32 My Database type and version is: mysql Ver 15.1 Distrib 10.11.13-MariaDB, for Linux (x86\_64) using readline 5.1 My problem is: I cannot login on in… --- ## [V5.2.1 to 5.2.6, Composer, mautic:update:apply --finish](https://forum.mautic.org/t/v5-2-1-to-5-2-6-composer-mauticapply-finish/35765)
**Author:** [@fkrafft](https://forum.mautic.org/u/fkrafft)\ **Replies:** 1\ **Last updated:** [May 31, 2025, 4:45pm UTC](https://forum.mautic.org/t/v5-2-1-to-5-2-6-composer-mauticapply-finish/35765 "2025-05-31T16:45:07Z")
Your software My Mautic version is: 5.2.1 Upgrading to 5.2.6 My PHP version is: 8.3 My Database type and version is: MariaDB Your problem My problem is: Composer based upgrade instructions seem to be incorrect. Li… --- ## [Every morning I find that Mautic has a write permission issue with the logs folder](https://forum.mautic.org/t/every-morning-i-find-that-mautic-has-a-write-permission-issue-with-the-logs-folder/35757)
**Author:** [@ccamusso](https://forum.mautic.org/u/ccamusso)\ **Replies:** 1\ **Last updated:** [May 31, 2025, 8:35am UTC](https://forum.mautic.org/t/every-morning-i-find-that-mautic-has-a-write-permission-issue-with-the-logs-folder/35757 "2025-05-31T08:35:57Z")
Your software My Mautic version is: 5.2.6 My PHP version is: 8.2 My Database type and version is: MySql My problem is: Every morning I find that Mautic has a write permission issue with the folder /var/www/html/maut… --- ## [Any help needed on troubleshooting my emails not sending out](https://forum.mautic.org/t/any-help-needed-on-troubleshooting-my-emails-not-sending-out/35726)
**Author:** [@dietergi](https://forum.mautic.org/u/dietergi)\ **Replies:** 2\ **Last updated:** [May 28, 2025, 1:23pm UTC](https://forum.mautic.org/t/any-help-needed-on-troubleshooting-my-emails-not-sending-out/35726 "2025-05-28T13:23:21Z")
Your software My Mautic version is: My PHP version is: My Database type and version is: Your problem My problem is: Emails will not send out. I tried the smtp test mail, which was send out towards mailersend and re… --- ## [Mautic Composer Update to 5.2.6 fails with npx patch-package Unexpected token](https://forum.mautic.org/t/mautic-composer-update-to-5-2-6-fails-with-npx-patch-package-unexpected-token/35736)
**Author:** [@stemautic88](https://forum.mautic.org/u/stemautic88)\ **Replies:** 1\ **Last updated:** [May 28, 2025, 10:11am UTC](https://forum.mautic.org/t/mautic-composer-update-to-5-2-6-fails-with-npx-patch-package-unexpected-token/35736 "2025-05-28T10:11:31Z")
Your software My Mautic version is: Updating to 5.2.6 My PHP version is: 8.1.32 My Database type and version is: MySQL 8.0.42 Your problem My problem is: Updating with composer works until npx patch-package comes u… --- ## [Slow Report Load & Export Failures in Mautic 5 | Best Practices?](https://forum.mautic.org/t/slow-report-load-export-failures-in-mautic-5-best-practices/35655)
**Author:** [@dienes](https://forum.mautic.org/u/dienes)\ **Replies:** 0\ **Last updated:** [May 12, 2025, 7:45pm UTC](https://forum.mautic.org/t/slow-report-load-export-failures-in-mautic-5-best-practices/35655 "2025-05-12T19:45:25Z")
Hi everyone! Hope all is well with y’all… I am struggling quite a bit with the Reporting features in my 5.2.3 install. Small sends (Less than 2-3K) generate fine, but we have a newsletter list that is ~320K contacts whi… --- ## [Installing update 5.2.3](https://forum.mautic.org/t/installing-update-5-2-3/35250)
**Author:** [@ddease2](https://forum.mautic.org/u/ddease2)\ **Replies:** 2\ **Last updated:** [May 4, 2025, 2:03am UTC](https://forum.mautic.org/t/installing-update-5-2-3/35250 "2025-05-04T02:03:52Z")
Your software My Mautic version is: 5.2.2 My PHP version is: 8.2 My Database type and version is: MariaDB Your problem My problem is: asking about upgrade best practice These errors are showing in the log: Steps I… --- ## [Getting 403 Forbidden Error on Fresh Mautic Installation (cPanel + LiteSpeed)](https://forum.mautic.org/t/getting-403-forbidden-error-on-fresh-mautic-installation-cpanel-litespeed/35607)
**Author:** [@sabirboi04](https://forum.mautic.org/u/sabirboi04)\ **Replies:** 1\ **Last updated:** [May 1, 2025, 8:21am UTC](https://forum.mautic.org/t/getting-403-forbidden-error-on-fresh-mautic-installation-cpanel-litespeed/35607 "2025-05-01T08:21:35Z")
Hello Mautic Community, I’m new here and need some help with the installation. I tried doing a fresh install of Mautic on my hosting account, but I keep getting a 403 Forbidden error—even when I attempt a manual instal… --- ## [Recomendations to Upgrade from v4.4.5 to v5.1](https://forum.mautic.org/t/recomendations-to-upgrade-from-v4-4-5-to-v5-1/35559)
**Author:** [@mauriblint](https://forum.mautic.org/u/mauriblint)\ **Replies:** 6\ **Last updated:** [April 29, 2025, 7:09pm UTC](https://forum.mautic.org/t/recomendations-to-upgrade-from-v4-4-5-to-v5-1/35559 "2025-04-29T19:09:44Z")
Your software My Mautic version is: v4.4.5 My PHP version is: PHP 8.0.26 My Database type and version is: Server version: 8.0.41-0ubuntu0.22.04.1 Your problem Hello folks, I’m running an instance on Mautic 4.4.5 th… --- ## [Moving Mautic 5 SQL DB: bash script to automate export/import to new server](https://forum.mautic.org/t/moving-mautic-5-sql-db-bash-script-to-automate-export-import-to-new-server/35574)
**Author:** [@ctotech](https://forum.mautic.org/u/ctotech)\ **Replies:** 2\ **Last updated:** [April 27, 2025, 5:38pm UTC](https://forum.mautic.org/t/moving-mautic-5-sql-db-bash-script-to-automate-export-import-to-new-server/35574 "2025-04-27T17:38:37Z")
I’m sharing this bash script that I had to create to export/import the Mautic 5 MySQL database to a new server. Feel free to use it to save yourself some time. It will export all tables from a local source database, fix … --- ## [Based on mautic info - 1026 email for sending but 826 sent](https://forum.mautic.org/t/based-on-mautic-info-1026-email-for-sending-but-826-sent/35562)
**Author:** [@YooHooXia](https://forum.mautic.org/u/YooHooXia)\ **Replies:** 3\ **Last updated:** [April 27, 2025, 7:27am UTC](https://forum.mautic.org/t/based-on-mautic-info-1026-email-for-sending-but-826-sent/35562 "2025-04-27T07:27:08Z")
Your software My Mautic version is: 5.1.0 My PHP version is: 8.2.23 My Database type and version is: 11.4.3-MariaDB-ubu2204 Your problem My problem is: Based on mautic info - 1026 email for sending but 826 sent. H… --- ## [Builder window does not close in Mautic 5.2.3](https://forum.mautic.org/t/builder-window-does-not-close-in-mautic-5-2-3/35328)
**Author:** [@adrianr1974](https://forum.mautic.org/u/adrianr1974)\ **Replies:** 1\ **Last updated:** [April 25, 2025, 5:54pm UTC](https://forum.mautic.org/t/builder-window-does-not-close-in-mautic-5-2-3/35328 "2025-04-25T17:54:28Z")
Your software My Mautic version is: 5.2.3 My PHP version is: 8.3 My Database type and version is: MariaDB 10.6.21 Your problem I am migrating from Mautic 4.4.13 to 5.2.3. My understanding is that email templates can… --- ## [The receiver "doctrine" does not exist](https://forum.mautic.org/t/the-receiver-doctrine-does-not-exist/35313)
**Author:** [@YooHooXia](https://forum.mautic.org/u/YooHooXia)\ **Replies:** 9\ **Last updated:** [April 24, 2025, 10:49am UTC](https://forum.mautic.org/t/the-receiver-doctrine-does-not-exist/35313 "2025-04-24T10:49:58Z")
Your software My Mautic version is: 5.1.0 My PHP version is: 8.2.23 My Database type and version is: 11.4.3-MariaDB-ubu2204 Your problem My problem is: I have this error every 2-3 sec in log \[2025-03-19T18:46:02.… --- ## [Is the WordPress Mautic Plugin Still functional?](https://forum.mautic.org/t/is-the-wordpress-mautic-plugin-still-functional/32909)
**Author:** [@sunbpo](https://forum.mautic.org/u/sunbpo)\ **Replies:** 8\ **Last updated:** [April 22, 2025, 2:05pm UTC](https://forum.mautic.org/t/is-the-wordpress-mautic-plugin-still-functional/32909 "2025-04-22T14:05:44Z")
Your software My Mautic version is:5.0.4 My PHP version is: My Database type and version is: Your problem My problem is: I am trying to integrate Mautic with my WordPress website and when I checked the plugin is not… --- ## [Unable to configure IMAP - Microsoft 365](https://forum.mautic.org/t/unable-to-configure-imap-microsoft-365/35535)
**Author:** [@sebastien1](https://forum.mautic.org/u/sebastien1)\ **Replies:** 3\ **Last updated:** [April 22, 2025, 10:43am UTC](https://forum.mautic.org/t/unable-to-configure-imap-microsoft-365/35535 "2025-04-22T10:43:52Z")
Hello everyone, when I configure the IMAP login information and test the connection, I encounter this problem: The credentials are correct, and there are no errors in the logs. I’m using Microsoft 365. Thank you in… --- ## [Dashboard Recent Activity Widget](https://forum.mautic.org/t/dashboard-recent-activity-widget/35495)
**Author:** [@maggi](https://forum.mautic.org/u/maggi)\ **Replies:** 1\ **Last updated:** [April 13, 2025, 12:17am UTC](https://forum.mautic.org/t/dashboard-recent-activity-widget/35495 "2025-04-13T00:17:04Z")
Your software My Mautic version is: 5 My PHP version is: 8.1 My Database type and version is: mysql8 Your problem My problem is: I have not been able to create a user and associated role without removing the ability… --- ## [Form\_results\_1\_subscribe doesn't exist](https://forum.mautic.org/t/form-results-1-subscribe-doesnt-exist/35052)
**Author:** [@jm1](https://forum.mautic.org/u/jm1)\ **Replies:** 10\ **Last updated:** [April 12, 2025, 4:12pm UTC](https://forum.mautic.org/t/form-results-1-subscribe-doesnt-exist/35052 "2025-04-12T16:12:59Z")
Your software My Mautic version is: 5.2.2 My PHP version is: 8.3 My Database type and version is: MySQL 8.0 Your problem I can’t see “Detail” of any contact. When I try, I got the error in the log like below. Any wa… --- ## [Smart Idea to delete form submits with native functions?](https://forum.mautic.org/t/smart-idea-to-delete-form-submits-with-native-functions/35488)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 0\ **Last updated:** [April 10, 2025, 6:49am UTC](https://forum.mautic.org/t/smart-idea-to-delete-form-submits-with-native-functions/35488 "2025-04-10T06:49:02Z")
A client is using a form bot to continuously monitor the functionality of the mautic instance. That creates a lot of form submits, that are of no further use. Do you have an idea, how to get rid of them at the same tim… [Previous page](https://forum.mautic.org/c/support/mautic-5-install-upgrade-support/108.md) [Next page](https://forum.mautic.org/c/support/mautic-5-install-upgrade-support/108.md?page=2)